Community Manager Remote Jobs

19 Results

+30d

Community Manager (Part-time)

mllnnlBrooklyn, NY, Remote

mllnnl is hiring a Remote Community Manager (Part-time)

Job Description

  • Actively monitor and manage discussions, mentions, and trends within online communities
  • Support email responses and communication as requested
  • Engage with online community and respond to comments and requests on TikTok, Facebook, Instagram and Twitter (within a timely fashion)
  • Determine best responses based on messaging matrix, and assure social channels remain aligned with current brand messaging, look and feel
  • Escalate any concerns from the community immediately and continuously relay community feedback 

Qualifications

  • You are a rockstar… with 1+ years of relevant experience
  • You are an expert in social media (TikTok, Facebook, Instagram)
  • You have a flexible schedule, able to commit 8+ hours of work each week
  • You are reliable, confident and an effective communicator
  • You are organized, with strong attention to detail and time management skills
  • You are resilient and positive in difficult situations

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+30d

Community Manager, US

Cobalt.ioRemote US
agileBachelor's degreeAbility to travel

Cobalt.io is hiring a Remote Community Manager, US

Community Manager

Who We Are 

Cobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. 

Our award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. 

Description

The Community Manager plays a key role in supporting day-to-day operations of Cobalt Core expert pentesters. The role is a resource for our community members across a broad range of activities, including but not limited to: policy/expectation questions, tactical troubleshooting, program compliance and oversight, payment operations, and performance management discussion support. 

This role will report to the Director of Delivery Operations and foster engagement through regular communications and event organizing. 

What You'll Do

  • Foster engagement and relationship building for the global Cobalt Core Community. Support customer and community events as needed in partnership with Cobalt’s marketing team. 
  • Partner with cross-functional teams to provide new offering launches through content hosting in the LMS system (WorkRamp) and enablement planning.
  • Onboarding and account management, including resume review, assessment tracking, background checks, and more.
  • Provide operational support for Pentester payments and budget tracking. 
  • Conduct data gathering and analysis as needed to support Community efforts. 
  • Manage Community engagement activities including remote events, swag, training programs and more. 

You Have

  • Familiarity with the cybersecurity space and/or experience working with highly technical resources
  • Attention to detail and ability to multitask
  • Familiarity with vendor and budget management
  • Ability to thrive in a distributed and fast-paced environment
  • Interest in executing community initiatives (e.g. moderating an online forum, supporting an ambassador program, running an event series and sending an email newsletter)
  • Ability to adapt to cultural differences and work effectively in a diverse and inclusive environment.  
  • A level of comfort with performance, policy, and expectations management actions and conversations 
  • Interest in data collection, analytics, and tracking
  • Ability to travel for short periods 1-2 times per quarter

Diversity at Cobalt

With over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! 

Please apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.

Why You Should Join Us

  • Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry 
  • Work directly with experienced senior leaders with ongoing mentorship opportunities
  • Earn competitive compensation and an attractive equity plan
  • Save for the future with a 401(k) program (US) or pension (EU) 
  • Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)
  • Leverage stipends for:
    • Wellness
    • Work-from-home equipment & wifi
    • Learning & development
  • Make the most of our flexible, generous paid time off and paid parental leave 
  • Work remotely from anywhere in the US, the UK, or Germany

 

Pay Range Disclosure(For US openings only)


Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($ 57,600.00 - $72,000.00) per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.  The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.

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+30d

Community Manager H/F

EurofinsGières, France, Remote

Eurofins is hiring a Remote Community Manager H/F

Description du poste

Vos principales missions seront donc :

  • D’élaborer des plans de communication afin d’atteindre les objectifs de recrutement,
  • De produire du contenu sur les médias sociaux,
  • De créer, animer et fédérer la communauté des volontaires pour la recherche clinique,
  • De créer et mettre à jour les supports de communication,
  • D’animer le site internet de la société dédié au recrutement des volontaires,
  • De créer et gérer des campagnes publicitaires dans le cadre du recrutement des volontaires,
  • De négocier avec les prestataires,
  • De réaliser des reportings mensuels afin d’analyser l’impact des publications et adapter la stratégie,
  • De suivre le budget.

Qualifications

  • Vous avez de bonnes connaissances des réseaux sociaux, des codes de la communication digitale et de la gestion des communautés,
  • Vous avez d’excellentes qualités relationnelles et vous appréciez le travail d’équipe,
  • Vous êtes curieux(se),
  • Vous maîtrisez le Pack Office et les outils de création de contenus,
  • Vous êtes créatif(ve), force de proposition et capacité à apporter de la réflexion et de nouvelles idées,
  • Une expérience réussie dans un poste similaire de minimum 2 ans est nécessaire,
  • Vous maitrisez le montage vidéo.
  • La pratique de l’anglais serait un plus.

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+30d

Content & Community Manager

1000headsMiami,Florida,United States, Remote Hybrid
Full Time

1000heads is hiring a Remote Content & Community Manager

Reporting to: Michelle Rivas, Associate Community Director

Location: Hybrid – Los Angeles, New York, Chicago, Miami

Contract: Full Time 

Hours of work: 37.5/week 

We are looking for a Tik Tok Content Creator / Community Manager to join our Content & Community team!

The 1000heads Content & Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass social-first content + engage in the trendiest cultural conversations on behalf of some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Creative and Production to Insights, Relationships, and Strategy to deliver transformational social-first work for our clients. From ideating and shooting the most on-trend TikToks to jumping into trending X conversations at the speed of social and managing IG, FB, and Discord communities thoughtfully - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

To be part of the content & community team, you must be a social platform obsessive (particularly TikTok), a trendspotter, passionate creator and creative, a curious copywriter, and a publishing platform expert. If adapting the latest meme format for a major brand gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

This role will require the ability to think:

  • Creatively (capable of ideating and producing innovative and social-first, on trend creative)
  • Strategically (able to analyze situations and see the big picture, plus build slides to pitch concepts and ideas)
  • Intelligently (critical think that identifies gaps and fills them)
  • People-first (finding the ways social inspires and entertains people in a truly culturally interesting way)
  • Previous content creation experience, especially on TikTok, whether for a brand or yourself
  • Previous experience working within an agency or brand setting strong advantage
  • An impressive understanding of social media, especially trends, and the value it can offer our brands
  • Excellent written and verbal communication skills, you should speak the language of the internet
  • An eye for creative content: both written and visual and know the nuances of social media formats; outside of TikTok creation skills (a must), a knowledge of graphic design and animation are nice to haves for any meme-style graphics we want to develop in response to cultural trends
  • Excellent organisational, time management & people management skills
  • The ability to work under pressure whilst keeping an eye on the finer details
  • Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work
  • Desire to bring your creativity to life for some of the world’s biggest brands!

Role Responsibilities 

  • Ideating and pitching engaging short-form video, photo, and text content to charge our organic social-first strategies, across TikTok primarily but also Instagram, Facebook, and all relevant social platforms
  • Top-to-bottom content production capabilities, from ideation all the way through to shooting, editing, copywriting and publishing
  • Staying on top of trends every day and being able to turn a social trend into an idea within hours
  • Stimulating and sustaining conversations and relationships with a brand’s audience through on-the-pulse community management
  • Managing the day-to-day delivery of editorial calendars and creative campaigns
  • Building strong relationships with clients and identifying business development opportunities
  • Offering strategic thinking, creative spark, and commercial understanding to develop plans
  • Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
  • Delivering reports, performance tracking & trend analysis to clients
  • Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space
  • Feeding into campaign planning and responses in a strategic and activation capacity

Nice to haves 

  • Graphic design knowledge
  • Animation knowledge 

Salary Range: $65k-80k

1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 190 people across eleven offices in London, Paris, Berlin, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, and Kuala Lumpur. 1000heads’ clients include Alphabet, Keurig, The North Face, Verizon, Bimbo, Amazon, Cisco, and Diageo. 

 

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.  

 

For more information on 1000heads, visit 1000heads.com

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+30d

Content & Community Manager

1000headsLos Angeles,California,United States, Remote Hybrid
Full Time

1000heads is hiring a Remote Content & Community Manager

Reporting to: Michelle Rivas, Associate Community Director

Location: Hybrid – Los Angeles, New York, Chicago, Miami

Contract: Full Time 

Hours of work: 37.5/week 

We are looking for a Tik Tok Content Creator / Community Manager to join our Content & Community team!

The 1000heads Content & Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass social-first content + engage in the trendiest cultural conversations on behalf of some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Creative and Production to Insights, Relationships, and Strategy to deliver transformational social-first work for our clients. From ideating and shooting the most on-trend TikToks to jumping into trending X conversations at the speed of social and managing IG, FB, and Discord communities thoughtfully - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

To be part of the content & community team, you must be a social platform obsessive (particularly TikTok), a trendspotter, passionate creator and creative, a curious copywriter, and a publishing platform expert. If adapting the latest meme format for a major brand gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

This role will require the ability to think:

  • Creatively (capable of ideating and producing innovative and social-first, on trend creative)
  • Strategically (able to analyze situations and see the big picture, plus build slides to pitch concepts and ideas)
  • Intelligently (critical think that identifies gaps and fills them)
  • People-first (finding the ways social inspires and entertains people in a truly culturally interesting way)
  • Previous content creation experience, especially on TikTok, whether for a brand or yourself
  • Previous experience working within an agency or brand setting strong advantage
  • An impressive understanding of social media, especially trends, and the value it can offer our brands
  • Excellent written and verbal communication skills, you should speak the language of the internet
  • An eye for creative content: both written and visual and know the nuances of social media formats; outside of TikTok creation skills (a must), a knowledge of graphic design and animation are nice to haves for any meme-style graphics we want to develop in response to cultural trends
  • Excellent organisational, time management & people management skills
  • The ability to work under pressure whilst keeping an eye on the finer details
  • Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work
  • Desire to bring your creativity to life for some of the world’s biggest brands!

Role Responsibilities 

  • Ideating and pitching engaging short-form video, photo, and text content to charge our organic social-first strategies, across TikTok primarily but also Instagram, Facebook, and all relevant social platforms
  • Top-to-bottom content production capabilities, from ideation all the way through to shooting, editing, copywriting and publishing
  • Staying on top of trends every day and being able to turn a social trend into an idea within hours
  • Stimulating and sustaining conversations and relationships with a brand’s audience through on-the-pulse community management
  • Managing the day-to-day delivery of editorial calendars and creative campaigns
  • Building strong relationships with clients and identifying business development opportunities
  • Offering strategic thinking, creative spark, and commercial understanding to develop plans
  • Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
  • Delivering reports, performance tracking & trend analysis to clients
  • Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space
  • Feeding into campaign planning and responses in a strategic and activation capacity

Nice to haves 

  • Graphic design knowledge
  • Animation knowledge 

Salary Range: $65k-80k

1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 190 people across eleven offices in London, Paris, Berlin, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, and Kuala Lumpur. 1000heads’ clients include Alphabet, Keurig, The North Face, Verizon, Bimbo, Amazon, Cisco, and Diageo. 

 

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.  

 

For more information on 1000heads, visit 1000heads.com

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+30d

Content & Community Manager

1000headsNew York,United States, Remote Hybrid
Full Time

1000heads is hiring a Remote Content & Community Manager

Reporting to: Michelle Rivas, Associate Community Director

Location: Hybrid – Los Angeles, New York, Chicago, Miami

Contract: Full Time 

Hours of work: 37.5/week 

We are looking for a Tik Tok Content Creator / Community Manager to join our Content & Community team!

The 1000heads Content & Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass social-first content + engage in the trendiest cultural conversations on behalf of some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Creative and Production to Insights, Relationships, and Strategy to deliver transformational social-first work for our clients. From ideating and shooting the most on-trend TikToks to jumping into trending X conversations at the speed of social and managing IG, FB, and Discord communities thoughtfully - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

To be part of the content & community team, you must be a social platform obsessive (particularly TikTok), a trendspotter, passionate creator and creative, a curious copywriter, and a publishing platform expert. If adapting the latest meme format for a major brand gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

This role will require the ability to think:

  • Creatively (capable of ideating and producing innovative and social-first, on trend creative)
  • Strategically (able to analyze situations and see the big picture, plus build slides to pitch concepts and ideas)
  • Intelligently (critical think that identifies gaps and fills them)
  • People-first (finding the ways social inspires and entertains people in a truly culturally interesting way)
  • Previous content creation experience, especially on TikTok, whether for a brand or yourself
  • Previous experience working within an agency or brand setting strong advantage
  • An impressive understanding of social media, especially trends, and the value it can offer our brands
  • Excellent written and verbal communication skills, you should speak the language of the internet
  • An eye for creative content: both written and visual and know the nuances of social media formats; outside of TikTok creation skills (a must), a knowledge of graphic design and animation are nice to haves for any meme-style graphics we want to develop in response to cultural trends
  • Excellent organisational, time management & people management skills
  • The ability to work under pressure whilst keeping an eye on the finer details
  • Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work
  • Desire to bring your creativity to life for some of the world’s biggest brands!

Role Responsibilities 

  • Ideating and pitching engaging short-form video, photo, and text content to charge our organic social-first strategies, across TikTok primarily but also Instagram, Facebook, and all relevant social platforms
  • Top-to-bottom content production capabilities, from ideation all the way through to shooting, editing, copywriting and publishing
  • Staying on top of trends every day and being able to turn a social trend into an idea within hours
  • Stimulating and sustaining conversations and relationships with a brand’s audience through on-the-pulse community management
  • Managing the day-to-day delivery of editorial calendars and creative campaigns
  • Building strong relationships with clients and identifying business development opportunities
  • Offering strategic thinking, creative spark, and commercial understanding to develop plans
  • Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
  • Delivering reports, performance tracking & trend analysis to clients
  • Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space
  • Feeding into campaign planning and responses in a strategic and activation capacity

Nice to haves 

  • Graphic design knowledge
  • Animation knowledge 

Salary Range: $65k-80k

1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 190 people across eleven offices in London, Paris, Berlin, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, and Kuala Lumpur. 1000heads’ clients include Alphabet, Keurig, The North Face, Verizon, Bimbo, Amazon, Cisco, and Diageo. 

 

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.  

 

For more information on 1000heads, visit 1000heads.com

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+30d

Community Manager

Full Time5 years of experience

Compass Business Solutions, Inc. is hiring a Remote Community Manager

Community Manager - Compass Business Solutions, Inc. - Career PageCollaborate w

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+30d

Senior Manager, Community & Social

WebflowU.S. Remote
Webflowremote-firstDesignslackc++

Webflow is hiring a Remote Senior Manager, Community & Social

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. =

We’re looking for a Sr. Manager, Community & Social to help us grow our community, their experience, and their voice within Webflow. This job will require engaging audiences on a variety of channels & outlets, including slack, in-person, on our community forum and more. In addition to this, this position will play a key role in scaling our SLA, community experience, and management strategy to foster a loyal, delighted and empathetic community.

About the role 

  • Location: Remote-first (United States; BC & ON, Canada) 
  • Full-time 
  • Exempt
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
    • United States  (all figures cited below in USD and pertain to workers in the United States)
      • Zone A: $147,000 - $203,050
      • Zone B: $138,800 - $190,900
      • Zone C: $129,900 - $178,650
    • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
      • $167,700 - $230,550

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Reporting to the Director of Community & Agency Marketing, and working alongside our team of customer support liaisons.

As a Sr. Manager, Community & Social, you’ll …

  • Grow and empower a team of human-centric marketers
  • Be an empathetic and strong leader, both for your direct team and the community you represent
  • Be a core partner to our marketing, product, and GTM teams to best represent our product and how it hits on what our customers need
  • Inspire the team and those who interact with their work by shaping the next chapter for Webflow’s social and community strategy
  • Own the prioritization and project management process for community and social channels
  • Lead a team of creative and human-centric marketers who own our customer facing channels (i.e. Twitter, LinkedIn, Facebook, TikTok, Forum, Slack, YouTube and more).
  • Represent the company and community during launches, conferences, and emergency communications
  • Create a social and community strategy that wows our customers and the marketing world
  • Own the development and execution of strategies across all relevant social & community channels, driving customer engagement, brand awareness, and extending our community to new customers
  • Scale our organic social strategy, driving best-in-class community management and driving strong UGC
  • Be responsible for maintaining a strong user experience and engagement calendar for all community-led channels
  • Partner with our creative and video teams to best syndicate, co-create and experiment to show off what is possible with Webflow and our customers
  • Get creative with how we show up for our customers, drive awareness/acquisition, and not be afraid to experiment with ways to use Webflow in our social strategy
  • Build a strong muscle for community experience, engagement, and support
  • Partner with our customer support and frontline teams to diagnose, troubleshoot, and resolve user issues in a timely and empathetic manner
  • Track, analyze and improve user engagement, satisfaction scores, and issue resolution times across our community owned channels (i.e. twitter, forum, community slack, programs etc.)
  • Be responsible for maintaining a strong user experience and engagement calendar for all community-led channels
  • Manage, and scale our community moderator program by identifying, recruiting, and training technical community members to solve customer issues
  • Develop user-centric resources such as FAQs, tutorials, and guidelines to improve our community experience and internal knowledge base
  • Act as a voice for our users, actively engaging with them, gathering feedback, and providing feedback to our product & engineering teams
  • Report on community trends, issues, and impact to our broader team

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a/an Sr. Community & Social Management Lead if you:

  • 8+ years of experience in a social and/or community-related field such as community management, user advocacy, social strategy or a combination of the above
  • Have a proven track record of growing and scaling teams — and have experience managing a social media team and/or a community management team.
  • Have a knack for balancing surprise and delight with prompt, professional, and empathetic communication
  • Are an expert at resilience and understand how to balance customer and company needs in a professional and prompt manner
  • Are able to set clear objectives, measure impact, and regularly communicate progress to internal and external stakeholders
  • Are a strong believer in experimentation and creative problem solving — bonus points if you’re a creative yourself or have worked on a design-related tool
  • Are no stranger to relationship management, and understand how to actively listen, distill, and optimize for inclusivity, objectivity, and empathy
  • Have strong communication skills both online and in person
  • Have experience with public speaking, public relations, and/or have a strong understanding of PR-related activities
  • Have previously implemented and scaled community & social content strategies, moderator programs, and/or user advocacy feedback programs (Bonus points if you’ve done the above at a fast paced startup or scale-up)
  • Extra points if you have a strong understanding of Webflow and its user community

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
  • Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
  • Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.
  • Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
  • Access to mental wellness coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and financial wellness benefits, like CPA or financial advisor coverage
  • Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice

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+30d

Community Manager

Bureau WorksUnited States Remote

Bureau Works is hiring a Remote Community Manager

COMMUNITY MANAGER

Do you know how to understand others' implicit wants, needs, and desires? Do you know how to mobilize others, in person or online, toward a goal? Do you have what it takes to create an organic and strong grassroots movement? We are looking for someone to help us build, grow and manage our online community, being the voice, tone, and moderator of our brand through community support, content distribution, and digital engagement to build brand presence and trust. This is a strategic role that liaises directly with our CEO and our Head of Marketing.


Essential Skills:

  • Natural, honest enthusiasm for our brand and mission, developing a solid understanding of the organization;
  • Amazing writing skills, to engage clearly with customers and other members of their audience in blog posts, emails, and social media.
  • Organized and quickly adaptable;
  • Ability to sell implicitly our value proposition through content;
  • Capacity to track feedback and manage the process of posting content across multiple platforms;
  • Ability to generate and interpret key metrics to get insight into the health of a brand's community;
  • Ability to repurpose content;
  • PR knowledge;
  • Social media expertise;
  • Empathy, good listening skills, and conflict resolution skills;
  • Researching abilities to discover trends and hot topics;
  • Native English speaker or fluent speaker.

Main Responsibilities:

  • Planning and implementing social media campaigns that align with the organization's marketing strategies, curating content;
  • Sharing images, status updates, and video content on the company's social media accounts;
  • Build, grow, and manage the company’s online community;
  • Monitoring for any mention of the brand online and engaging with the customers or potential customers on time, starting conversations with content and posts;
  • Working closely with the marketing team to ensure brand consistency;
  • Track performance and social media metrics;
  • Build relationships with customers, potential customers, and industry professionals;
  • Develop the capability to rely on their experience with their organization to confidently address their audience or tap into internal resources to appropriately handle any issues that may arise;
  • Organize online and in-person events, webinars, fairs, etc.;
  • Search for new leads and prospects on social media;
  • Manage social media crises and reputational crises.
  • Brainstorm ideas for new social media content and posts.

What do we offer?

  • Independent Contract;
  • 100% remote work;
  • Dynamic and informal environment;
  • Flexible schedule.


Would you like to know more about Bureau Works? (www.bureauworks.com)

We are a start-up based in Silicon Valley with a team of over 40 people distributed worldwide. Our technology is used by major global players such as Uber, Zendesk, and Harley-Davidson. They utilize our technology to manage and automate their entire international content production.

We have two aspects of our business: Bureau Works (the translation platform - which provides customers with translations in a predictable and structured manner) and BWX (our translation management system that offers customers a management system to configure and customize according to their needs, with their own translators and teams).


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+30d

Social Media Community Manager (Sports)

TruePoint CommunicationsUnited States Remote
5 years of experienceAWS

TruePoint Communications is hiring a Remote Social Media Community Manager (Sports)

Stay Alert!Recruiting scams are on the rise. If it feels phishy, it probably is. All communication from our team will ONLY come from truepointagency.com. We'll NEVER ask for personal information during interviews. Stay safe! - February 29, 2024

Do you eat, sleep, and breathe sports? If so, now, you can build your career on it! We have an opportunity for a community manager with a passion for sports to work as part of a social media team for a global brand. Our team is deeply integrated in social media conversations relevant to the brand, including sponsorships of sporting events and major athletes. You will actively engage in sports campaigns, in addition to daily conversations related to high-value service issues, products, events, and pop culture. You’re the ideal candidate if you’re motivated, organized, and skilled at moving multiple tasks to completion; are passionate about sports (football, basketball, soccer, golf, etc.), enthusiastic about community interaction, proficient in social media, and comfortable in digital environments.

Generate meaningful results for a growing social media team by supporting the creation and completion of client projects and materials, in a timely manner, without errors. Responsibilities include social listening, proactive engagement, protecting brand reputation, and managing brand content across a variety of social networks, including Facebook, Twitter, TikTok, and Instagram. You’re fit for this role if you can appreciate working an alternative schedule to meet the demands of social media conversations that take place outside of traditional work hours.

If the idea of engaging in major sports events on behalf of global brands excites you then suit up and get your resume to us before the clock runs out. If you want to score the game goal, make sure your resume and email communications are error-free and showcase your industry experience.

You’ll join an award-winning team. We're a proud three-time Top 100 PR agency in the U.S. and a six-time Inc. 5000 fastest-growing company.  

We’ve had both remote and hybrid office environments before it was popular. We understand the demands of 24/7 agency responsibilities and give our team the flexibility to manage their work and life. Some of our favorite perks are competitive health benefits with concierge service, 401K profit sharing and competitive matching, consistent professional development, our annual agency development summit, weekly team lunches, and every five years sabbatical.   

Candidates MUST RESIDE in the following states:Alabama, Arizona, Georgia, Kentucky, Michigan, North Carolina, Ohio, Oklahoma, Tennessee, Florida, or Texas

TruePoint is one of the leaders and pioneers in community management and social media care. Our clients range from global brands to fast-growing small and mid-size companies.

TruePoint seeks a team player with a passion for social media and media intelligence to join our community management team for a global brand. This person is proactive, organized, detail-oriented, and highly self-disciplined.

IMPORTANT: Due to the nature of social media taking place 24/7, this position has non-traditional work hours. TruePoint uses an alternative work schedule (AWS) instead of a traditional fixed work schedule (e.g., 8 hours per day, 40 hours per week). Your schedule will include a mix of daytime, nights, weekends, and holidays. TruePoint and/or its clients will provide consistent training on platforms and techniques for engaging with social media users. 

Responsibilities
• Engage in positive news and share relevant information/content/links. Respond to customer inquiries on various channels, including working with the online Customer Care team.

• Provide monitoring of our social media mission control, watching for spikes in aggregate social conversation about clients and competitors. Work with managers to identify and flag trends.

• Contribute to the development, execution, and presentation of social media strategies, plans, content, campaigns, and measurement reports.

• Write strategies, content, posting/publishing, reporting, and analyzing data to provide effective social media results. All communications must be customized to clients’ tone, voice, and style.

• Monitor and respond to customer inquiries across established social media channels, including Facebook and Twitter, and act as liaison with the online Customer Care team.

• Ability to identify opportunities for internal process creation and change and implement them.

• Engage with customers on news, products, and services and share relevant information/content/links.

• Identify and flag trending topics.

• Provide standardized reporting at the completion of each shift and as needed during times of crisis and high-volume activity.

• Provide content writing and real-time counsel for effective brand community management across various social networks.

• Contribute to reporting and auditing of client and industry social media. Conduct standardized reporting and analysis in real-time and as needed during times of crisis and high-volume activity.

• Develop error-free messaging and real-time content to support clients' social media goals. Demonstrate ability to consistently identify, flag, and engage on trending topics.

• Provide timely updates to account leadership and the client, ensuring goals and objectives are met.

• Contribute to developing successful agency and client processes, such as training guides, checklists, templates, plans, and case studies.

Qualifications

2-5 years of experience in community management is preferred. Additional experience in social media, paid media, and other areas of marketing is a plus.

• Have professional experience using enterprise publishing and listening tools. Being adept at Sprinklr is a significant plus.

Willing to work a flexible schedule (a combination of nights, weekends, and holidays). Holidays are recognized with paid time off. Travel may be required.

• Be detail-oriented, organized, caring, innovative, communicative, and data-driven.

• Be comfortable with juggling multiple priorities and deadlines while synthesizing multiple perspectives to get the most important things done.

• Have strong communication, analytical and presentation skills, both written and verbal.

• Be self-sufficient, meet deadlines, and create high-quality materials.

• Ability to work cross-functionally to proactively collaborate, engage, and bring fresh ideas to solve challenges.

• Have a functional understanding of multiple social media platforms.

• Be a quick learner, always looking to embrace and master new technologies.

• Accurately and consistently track time daily.

• Effectively maintain a monthly expense report and reconciliation.

• Possess excellent interpersonal skills, including interacting professionally with client executives and teams.

• Work well on a team, including proactively contributing recommendations to enhance results.

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.

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+30d

Social Media Community Manager

TruePoint CommunicationsUnited States Remote
5 years of experienceAWS

TruePoint Communications is hiring a Remote Social Media Community Manager

Stay Alert!Recruiting scams are on the rise. If it feels phishy, it probably is. All communication from our team will ONLY come from truepointagency.com. We'll NEVER ask for personal information during interviews. Stay safe! - February 29, 2024

Our product is our people, and we’re committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you’re doing valuable work and discovering something new every day—even if you have a tenured career?  You’re a TruePointer if you’re nimble and can hustle - our clients and our team move quickly!   

You’ll join an award-winning team. We're a proud three-time Top 100 PR agency in the U.S. and a six-time Inc. 5000 fastest-growing company.  

We’ve had both remote and hybrid office environments before it was popular. We understand the demands of 24/7 agency responsibilities and give our team the flexibility to manage their work and life. Some of our favorite perks are competitive health benefits with concierge service, 401K profit sharing and competitive matching, consistent professional development, our annual agency development summit, weekly team lunches, and every five years sabbatical.   

Candidates MUST RESIDE in the following states:Alabama, Arizona, Georgia, Kentucky, Michigan, North Carolina, Ohio, Oklahoma, Tennessee, Florida, or Texas

TruePoint is one of the leaders and pioneers in community management and social media care. Our clients range from global brands to fast-growing small and mid-size companies.

TruePoint seeks a team player with a passion for social media and media intelligence to join our community management team for a global brand. This person is proactive, organized, detail-oriented, and highly self-disciplined.

IMPORTANT: Due to the nature of social media taking place 24/7, this position has non-traditional work hours. TruePoint uses an alternative work schedule (AWS) instead of a traditional fixed work schedule (e.g., 8 hours per day, 40 hours per week). Your schedule will include a mix of daytime, nights, weekends, and holidays. TruePoint and/or its clients will provide consistent training on platforms and techniques for engaging with social media users. 

Responsibilities
• Engage in positive news and share relevant information/content/links. Respond to customer inquiries on various channels, including working with the online Customer Care team.

• Provide monitoring of our social media mission control, watching for spikes in aggregate social conversation about clients and competitors. Work with managers to identify and flag trends.

• Contribute to the development, execution, and presentation of social media strategies, plans, content, campaigns, and measurement reports.

• Write strategies, content, posting/publishing, reporting, and analyzing data to provide effective social media results. All communications must be customized to clients’ tone, voice, and style.

• Monitor and respond to customer inquiries across established social media channels, including Facebook and Twitter, and act as liaison with the online Customer Care team.

• Ability to identify opportunities for internal process creation and change and implement them.

• Engage with customers on news, products, and services and share relevant information/content/links.

• Identify and flag trending topics.

• Provide standardized reporting at the completion of each shift and as needed during times of crisis and high-volume activity.

• Provide content writing and real-time counsel for effective brand community management across various social networks.

• Contribute to reporting and auditing of client and industry social media. Conduct standardized reporting and analysis in real-time and as needed during times of crisis and high-volume activity.

• Develop error-free messaging and real-time content to support clients' social media goals. Demonstrate ability to consistently identify, flag, and engage on trending topics.

• Provide timely updates to account leadership and the client, ensuring goals and objectives are met.

•• Contribute to developing successful agency and client processes, such as training guides, checklists, templates, plans, and case studies.

Qualifications

2-5 years of experience in community management is preferred. Additional experience in social media, paid media, and other areas of marketing is a plus.

• Have professional experience using enterprise publishing and listening tools. Being adept at Sprinklr is a significant plus.

• Willing to work a flexible schedule (a combination of nights, weekends, and holidays). Holidays are recognized with paid time off. Travel may be required.

• Be detail-oriented, organized, caring, innovative, communicative, and data-driven.

• Be comfortable with juggling multiple priorities and deadlines while synthesizing multiple perspectives to get the most important things done.

• Have strong communication, analytical and presentation skills, both written and verbal.

• Be self-sufficient, meet deadlines, and create high-quality materials.

• Ability to work cross-functionally to proactively collaborate, engage, and bring fresh ideas to solve challenges.

• Have a functional understanding of multiple social media platforms.

• Be a quick learner, always looking to embrace and master new technologies.

• Accurately and consistently track time daily.

• Effectively maintain a monthly expense report and reconciliation.

• Possess excellent interpersonal skills, including interacting professionally with client executives and teams.

• Work well on a team, including proactively contributing recommendations to enhance results.

• Understand and facilitate the purchase order process. Initiate and track vendor billing accurately.

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.

See more jobs at TruePoint Communications

Apply for this job

Ingenia Agency is hiring a Remote Community Manager


At Ingenia Agency we’re looking for a Community Managerto join our team.

Contribute to the shielding of the brand reputation in social networks, through strategies of prevention, containment and mitigation of reputational crises. Communicate messages and stories of the brand on the different social platforms.

What will you be doing?

  • Listening and understanding: monitoring the conversation around the brand to detect threats or opportunities. Through listening tools and manually.
  • Content creation: generation of valuable content for the audiences of your different social networks.
  • Customer Service: management of doubts, complaints and comments from the community.
  • Measure everything: obtain and interpret data from social channels to optimize, the process that requires it, effectively.

    What are we looking for?

    • Bachelor’s degree in Marketing or related.
    • Age indifferent.
    • Specific knowledge:
      • Content creation
      • Conversation monitoring
      • Management of social media management, listening and reporting tools, such as Socialbakers, Sysomos, Tweetdeck, Sprout Social, Buffer, etc.
      • Domain of Facebook, Twitter, Instagram, Youtube and LinkedIn
      • Crisis management
      • Generating reports
      • Customer service
      • Generation of strategies for the creation and distribution of content
      • Benchmarking
      • Definition and monitoring of KPIs
    • At least 3 years of previous experience working for an agency.
    • Have managed global accounts
    • Knowledge of corporate reputation
    • Self-taught and proactive.
    • Trends hunter
    • Advanced English.
    • Be extraordinary!

    What are we offering?

    • Competitive salary
    • Law benefits:
      • 10 days of vacations to the first year fulfilled
      • IMSS
    • Additional benefits:
      • Contigo Membership (Insurance of minor medical expenses)
        • Personal accident policy.
        • Funeral assistance.
        • Dental and visual health assistance.
        • Emotional wellness.
        • Benefits & discounts.
        • Network of medical services and providers with a discount.
        • Medical network with preferential prices.
        • Roadside assistance with preferential price, among others.
      • 3 special permits a year, to go out to any type of procedure that you have to do half day equivalent
      • Half day off for birthdays
      • 5 days of additional vacations in case of marriage
      • 50% scholarship in language courses in the Anglo
      • Percentage scholarship in the study of graduates or masters with the Tec. de Mty.
      • Agreement with ticket company for preferential rates for events of entertainment.

    See more jobs at Ingenia Agency

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    +30d

    Community Manager

    VoskerMontreal, Canada, Remote
    5 years of experienceDynamics

    Vosker is hiring a Remote Community Manager

    Job Description

    As a Social Media Community Manager with a focus on customer service, you are the voice and face of the brand in online communities, ensuring that every interaction reflects the brand's tone, values, and standards. Your role extends beyond customer service to encompass relationship-building, feedback collection, and collaboration with internal and external stakeholders. With a deep understanding of community dynamics and social media best practices, you foster engagement, trust, and loyalty among community members while driving initiatives that enhance customer experience and strengthen brand affinity. 

    This role offers an exciting opportunity to shape and nurture an online community that serves as a valuable asset for the brand. If you are passionate about building meaningful relationships, driving customer engagement, and contributing to the success of the brand in the digital space.  

    Key Responsibilities:

     

    • Tone and Manner Management: Maintain and uphold the brand's public online tone and manner across social media platforms and community forums, ensuring consistency, authenticity, and alignment with brand guidelines. Train and guide team members to communicate effectively and empathetically with customers, resolving issues and inquiries in a timely and professional manner.

     

    • Community Relationship Management: Cultivate and nurture relationships with staff and moderators of Facebook groups and other online communities relevant to the brand. Engage proactively with community members, responding to inquiries, facilitating discussions, and providing value-added content to foster a sense of belonging and community spirit.

     

    • Feedback Collection: Act as a conduit for collecting feedback and insights from community members, synthesizing their input to identify trends, pain points, and opportunities for improvement. Share feedback with relevant internal departments, such as Marketing, Product Development, and Customer Experience, to inform decision-making and drive product/service enhancements.

     

    • Content Planning for Client Support Page:Collaborate with internal stakeholders, including client support teams, to plan and curate content for client support pages on social media platforms. Develop content calendars, create engaging posts, and coordinate with relevant departments to ensure timely and accurate information dissemination.

     

    • Event Management: Plan and execute online events, such as live Q&A sessions, product launches, and community meetups, to deepen engagement and strengthen relationships within the community. Coordinate logistics, content creation, and promotion efforts to ensure successful event outcomes and a positive attendee experience.

     

    • Collaborative Initiatives: Develop and execute initiatives to foster collaboration between the brand and Facebook Group Staffs, as well as key internal departments. Partner with Marketing to co-create engaging content and campaigns tailored to the community's interests and preferences. Collaborate with Developers and Product teams to gather input on feature requests, bug reports, and usability issues raised by community members.

     

    • Performance Tracking:Monitor and analyze community engagement metrics, including participation rates, sentiment analysis, and member satisfaction scores, using data-driven insights to optimize community management strategies and tactics. Prepare regular reports and presentations to share key findings and recommendations with internal stakeholders.

     

    • Crisis Management: Anticipate and mitigate potential crises or reputational risks within the community, responding swiftly and transparently to address issues and maintain trust and goodwill among community members. Collaborate with cross-functional teams to develop crisis communication plans and execute coordinated responses when necessary.

     

    Qualifications

    • Minimum of 3-5 years of experience in social media/community management, with a focus on customer service and engagement.

     

    • Deep understanding of social media platforms, community dynamics, and online moderation best practices.

     

    • Excellent interpersonal and communication skills, with the ability to build relationships, influence stakeholders, and engage diverse audiences.

     

    • Strong problem-solving abilities and the capacity to remain calm and composed under pressure in crisis situations.

     

    • Analytical mindset with proficiency in data analysis and reporting tools to track performance metrics and derive actionable insights.

     

    • Creative thinker with a passion for innovation and a track record of developing and executing successful community engagement initiatives.

     

    • Good to have: Knowledge or experience in the hunting industry, including familiarity with hunting equipment, terminology, and customer preferences. This background can enhance your ability to engage with and provide valuable support to community members with specific interests in this niche area.

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    +30d

    Community Manager

    Casebook PBCNew York, NY, Remote
    agileBachelor's degreeB2B

    Casebook PBC is hiring a Remote Community Manager

    Job Description

    The Customer Experience Team:

    At Casebook, our Customer Experience Team is responsible for the end to end customer experience, so our aim is to enable our customers to maximize their impact. As an all remote team, we pride ourselves on our dynamic team environment, where collaboration, innovation and fun come together. Together, we work tirelessly to ensure that our customers receive the assistance and guidance they need to succeed. Join us and be a part of a team that's passionate about making a difference for our users every day.

    Job Title:

    Community Manager

    Reports to: CCO

    Job Summary:

    The Casebook Customer Experience team seeks an experienced and entrepreneurial Community Manager to join our expanding team. Reporting directly to the Chief Customer Officer, this role demands a driven self-starter with a background in community management, preferably within the nonprofit sector or with a demonstrated understanding of its dynamics.

     

    What You Will Be Doing:

    • Establish and manage communities for customers, including online forums and in-person user group events.
    • Create, curate, and moderate engaging content tailored to the community's interests.
    • Develop events, groups, and activities to foster member engagement and advocacy.
    • Address community inquiries and feedback, sharing insights with internal teams, including product and marketing.
    • Identify and cultivate key advocates within the community, tracking their interest in becoming customer champions, references, or contributors to case studies.
    • Devise strategies and plans to effectively communicate and engage with customers, providing them with valuable insights, best practices, product updates, and trends.
    • Drive review activity on peer review sites and communities like G2, TrustRadius, Capterra, and Gartner Peer Insights.
    • Establish a Customer Advisory Board to formalize feedback mechanisms on our product roadmap and glean insights from CAB members.
    • Innovate and propose initiatives to enhance the impact of the function and achieve scalable outcomes.

    Qualifications

    What Makes You a Great Fit for the Team:

    • Proven experience as a community manager or in a similar role.
    • Track record of planning and leading successful community initiatives.
    • Ability to identify and monitor relevant community KPIs.
    • Strong verbal and written communication skills.
    • Exceptional interpersonal and presentation abilities.
    • Hands-on experience with social media management.
    • Proficiency in interpreting website traffic and understanding online marketing principles.
    • Attention to detail, critical thinking, and problem-solving skills.
    • Bachelor's degree in Marketing or a relevant field.
    • Ability to thrive in a fast-paced, agile environment and prioritize tasks effectively.
    • Familiarity with technologies crucial for the role's success.
    • 3+ years of experience in a similar role within growth-stage B2B SaaS environments.
    • Experience working with or for nonprofit organizations or government agencies is advantageous.

    See more jobs at Casebook PBC

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    +30d

    Community and Events Manager

    Lumos IdentityRemote
    SalesfigmaDesignslack

    Lumos Identity is hiring a Remote Community and Events Manager

    In 2011, Mark Andreessen famously said, “Software is eating the world.” 10+ years later, software hasn’t just nibbled, it has indulged in a lavish ten-course feast at a Michelin star restaurant. From Slack to Zoom to Figma, software is embedded in every company’s DNA. And while most just get to enjoy the benefits, there is one unsung hero behind it all: ????‍♀️ IT ????‍♀️

    While being flooded with never ending IT tickets, they are also making sure Guy Fieri in Sales doesn’t buy yet another tool “promising” a 103% lead conversion rate. And burying themselves in spreadsheets to prepare the SOC2 report for when Gordon Ramsey from the Big 4 comes knocking. And can’t forget about Julia Child, the newest on-call engineer, who needs access to prod DB to investigate an incident. All of these workstreams are among spreadsheets, emails, Slack messages, and Zoom calls. But those days are numbered.

    ✨ Let there be Lumos

    Lumos is building the first AppHQ for companies. In essence, we are creating the meta app, the source-of-truth for companies to manage all their apps.

    Why Lumos?

    • ???? Rocketship Growth: In less than two years, our team has grown from 20 to ~80 brilliant minds across Canada, the United States and South America. Our customer base has more than 10x’d with some pretty incredible names like SiriusXM, GitHub, and Intercom.
    • ???? Backed by Industry Leaders: Andreessen Horowitz (a16z) has backed us since the beginning. We have a team of trusted advisors including Joel De La Garza (partner at a16z and previous Chief Security Officer at Box) and Leland Maschmeyer (the design thinker behind Spotify and Microsoft)
    • ⭐ Grow with us: You have the chance to be one of the first 100 people at Lumos. At Lumos, you will build your function from the ground up, get exposure to different aspects of the business developing a diverse skill set, and most importantly, you’ll have the opportunity to pave your own path.

    We are rewriting the IT playbook, one that better reflects our software eaten world. 

    As a Community and Events Manager at Lumos, you have massive opportunity to create a community of IT leaders that help Lumos be seen and heard in the industry.

    ✨ Your Responsibilities

    • Create a community of IT leaders that have Lumos top of mind
    • Produce and make successful both live and online events that foster the community
    • Engage and endear IT leaders to Lumos on the social platforms they use to further the community

    ????Pay Range

    $110,000 - $130,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

    ???? What We Value

    We purposefully did not create a standard list of minimum qualifications because we care much more about your motivation, excitement, and potential to grow into the role than about your CV.

    Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

    *We encourage you to apply even if you think you might not be perfect fit! ????

    Thank you for considering Lumos! ????

     

    ???? Benefits and Perks:

    • ???? Remote work culture (+/-4 hours Pacific Time)
    • ⛑ Medical, Vision, & Dental coverage covered by Lumos
    • ???? Company and team bonding trips throughout the year fully covered by Lumos
    • ???? Optimal WFH setup to set you up for success
    • ???? Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
    • ???????? Up to (4) months off for both the Birthing & Non-birthing parent
    • ???? Wellness stipend to keep you awesome and healthy
    • ???? 401k contribution plan

    Apply for this job

    +30d

    Community Manager - REMOTE

    FygaroBogotá, Colombia, Remote

    Fygaro is hiring a Remote Community Manager - REMOTE

    Job Description

    The ideal candidate will be responsible for managing and engaging with the organization's online community in a way which builds brand awareness.They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.

    Qualifications

    • Work with social media and generate social content that will drive communications
    • Plan social content and maintain a content calendar
    • Monitor overall marketing strategy by overseeing social media campaigns

    See more jobs at Fygaro

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    +30d

    Community Manager - Malaysia

    GPCSingapore, Singapore, Remote
    Sales

    GPC is hiring a Remote Community Manager - Malaysia

    Job Description

    ·        Set and implement social media and communication campaigns to align with marketing strategies

    ·        Provide engaging text, image and video content for social media accounts

    ·        Respond to comments and customer queries in a timely manner

    ·        Monitor and report on feedback and online reviews

    ·        Organize and participate in events to build community and boost brand awareness

    ·        Coordinate with Marketing, PR and Communications teams to ensure brand consistency

    ·        Liaise with Development and Sales departments to stay updated on new products and features

    ·        Build relationships with customers, potential customers, industry professionals and journalists

    ·        Stay up-to-date with digital technology trends

    Qualifications

    ·        Proven work experience as a community manager

    ·        Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

    ·        Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

    ·        Excellent verbal communication skills

    ·        Excellent writing skills

    ·        Hands on experience with social media management for brands

    ·        Ability to interpret website traffic and online customer engagement metrics

    ·        Knowledge of online marketing and marketing channels

    ·        Attention to detail and ability to multitask

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    Lightspeed Human Capital Management Inc. is hiring a Remote Community Manager - Cloud Native - North America

    Job Description

    In this role you will define and implement programs that:
    •    Engage and educate new users getting started with OPA
    •    Highlight awesome contributions from members of the community
    •    Gather community feedback and guide the direction of the project
    •    Measure community growth, use case adoption, and more

    In this role you will also;
    •    Support OPA maintainers by helping triage and prioritize GitHub issues
    •    Help troubleshoot and reproduce bugs raised on GitHub and other mediums
    •    Work closely with engineering, product, and marketing teams 

    Qualifications

    You might be a good fit for this role if you have:
    •    3-5 years of experience working in the cloud technology space
    •    2+ years in a technical role (e.g., development, QA, system administration, etc.) or equivalent experience
    •    Experience building communities and focusing on the people over the technology
    •    Passion for helping others be successful
    •    Excellent written and verbal communication skills

    Additional experience that would be nice to have:
    •    Experience building and managing web platforms
    •    Experience in developer advocacy or developer relation roles
    •    Familiarity with the CNCF ecosystem
    •    Experience contributing to open source projects

    See more jobs at Lightspeed Human Capital Management Inc.

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    +30d

    Community Manager

    NewselaRemote
    Full TimeBachelor's degreec++

    Newsela is hiring a Remote Community Manager

    The role: 

    As a Community Manager at Newsela, your role is pivotal in driving community engagement and building valuable connections among educators. The Newsela Community is an online forum that builds collaborative connections between teachers and provides a place for all Newsela educators to find and share lesson ideas, discuss teaching strategies, and stay on top of Newsela features and updates.The Community Manager will leverage knowledge about education space and what motivates teachers to develop and execute strategies to drive Newsela usage and engagement. This role will foster community and plan community program events, while also reporting on key health metrics and sharing insights to inform future strategy.As part of our Marketing department, this role reports to the Senior Manager, Content Marketing & Social.

    You will: 

    • Develop and execute community and engagement strategies in partnership with team members to provide educators with a support network and a platform for collaboration and professional learning for teachers using Newsela products. 
    • Moderate and facilitate the Newsela communities to foster educator connections and idea exchange.
    • Drive awareness and new usage of Newsela products by leveraging educator advocates to create interest in the brand and our products.
    • Lead the ambassador programs across products, nurturing educator connections and sharing success stories that drive user engagement, customer loyalty, retention and new user acquisition.
    • Manage the communication and integration of educator certification programs across products.
    • Plan, execute, and evaluate community program events.
    • Report and review key health metrics on an ongoing basis to measure performance, share insights, and recommend optimization strategies to increase engagement and usage.

    Why you’ll love this role:

    • You will have the opportunity to directly influence how educators engage and champion Newsela and all of our products.
    • You will build relationships that are outcome oriented that guide community coaches and members in achieving success with Newsela within their district and school(s).
    • Your work will directly impact engagement and usage of Newsela products in K-12 classrooms nationwide.

    Why you’re a great fit:

    • You have 3+ years experience in a community and engagement programs role and have demonstrated how to empathize with and address the unique needs of educators through engagement and community building. You are meticulous about understanding our users and customers and are their biggest advocate in ensuring they are engaged and equipped with resources to successfully utilize Newsela products in their teaching practices. 
    • You leverage your education experience,  product knowledge and community expertise to be a trusted partner that community members love working with.
    • A background in education is a requirement.
    • Event management and social channel management experience is a plus.

    Base compensation: $80,000 - $85,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience. 

    About Newsela:

    Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.

    Why you’ll love working at Newsela:

    • Health & Wellness:Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.
    • Work From Home:Almost all of our roles are fully remote - tech stipend included!
    • Supporting ALL Families: Supplemental programs and time off to take care of your family and yourself.
    • Time Off:Flexible PTO to recharge, including Sabbatical Leave
    • Inclusive Experiences:Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.
    • Professional Development:Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.
    • Make A Difference:No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

    Disclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to jobs@newsela.com if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela.

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