Community Manager Remote Jobs

65 Results

Indigo Slate is hiring a Remote Senior Community Strategy Manager

You love to solve problems – quickly and effectively.  You are passionate doing the research to find solutions.  You analyze risk factors and possible opportunities.

Does this sound like you? Then join us at Indigo Slate.

We are searching for a Senior Community Strategy Managerwith strong experience in marketing strategy, stakeholder management and internal/external communication. You must be an experienced creative and insights-driven marketer with a proven ability to lead strategic efforts across our dynamic organization and deliver tangible, impactful results. 

 

YOUR ROLE

  • Take initiatives to learn and partner with product groups on community strategy and drive ongoing relationships with partners 
  • Working with engineering and product marketing teams. Being their first point of contact for analytics/strategy needs 
  • Designing and carrying out community projects, improvements based on trending data 
  • Write and prepare the monthly newsletter for internal marketing initiatives
  • Provide deep analytical dive on events and organized projects for the community 
  • Establishing KPI's per the needs of the stakeholder 
  • Create monthly reports on community metrics including monthly active users, event registration, user activity over time, etc.  
  • Working with teams to plan the future of the Microsoft Tech Community 
  • Document procedures and practices and maintain a knowledge base for team access 

 

YOUR EXPERIENCE

  • Strong experience in marketing strategy, preferably community management and social media 
  • Strong experience in data reporting, standardization and KPI initiatives and proficiency in Microsoft Excel 
  • Excellent communication skills with the ability to drive relationships with clients and partners 
  • Ability to present ideas to senior leadership and stakeholders 
  • Need to maintain context; strong Microsoft product knowledge, experience working in Microsoft or similar complex ecosystem 
  • Familiarity with Microsoft events (Ignite, Envision, etc.) 
  • Experience to design and develop approaches to get started with tech community, campaigns, support
  • Experience managing social and editorial calendars for newsletters, community engagement etc.

 

OUR COMMITMENT TO YOU

  • Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement.
  • You'll make a difference for an impressive list of clients. Indigo Slate serves many of the Fortune Global 100 on high-profile projects.
  • You’ll have daily opportunities to learn through training, assignments, and collaboration with experts across the company.
  • You’ll be given access to leading-edge technology.

Indigo Slate is a full-service human experience company.We are a digital organization backed by a global engineering leader, and we’re dedicated to helping clients build transformative experiences from start to finish. We create smart experiences that deliver powerful results through a profound intersection of marketing, technology, business, and creative. We understand that brands are no longer judged through their advertising, but through each touchpoint, both internal and external, building strength with every experience.

At Indigo Slate, we harness a mix of skills unique in our industry—equal parts strategic consultancy, creative agency, and technology thought leadership—to build and run some of the best experiences on the planet. 

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+30d

Community Manager - Global Marketing

TenableRemote, United States
5 years of experience

Tenable is hiring a Remote Community Manager - Global Marketing

Description

Your Role:
The Community Manager acts as the liaison between Tenable and our practitioners' audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust in our expertise, both online and in-person. The Community Manager will collaborate regularly with key stakeholders across the Global Marketing Organization.  
 
Your Opportunity:
  •  Define our communities, constantly identify new communication channels
  • Engage w/ communities through content dissemination, discussions and events
  • Detect reaction opportunities and flag them for internal and external ambassadors
  • Manage our MVP program and support our external ambassadors’ operations
  • Monitor, track and report on feedback and online reviews
  • Organize and manage community-driven events to boost awareness
  • Provide engaging text, image and video content for community accounts
  • Stay up-to-date with digital technology trends
  • Measure our community initiatives’ performance
 
 What You'll Need:
  • Proven work experience as a community manager or similar role with at least 5 years of experience in marketing, content management or publishing experience
  • Experience planning and leading community initiatives
  • Ability to identify and track relevant community KPIs
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Hands on experience with social media management
  • Ability to interpret website traffic
  • Knowledge of online marketing 
  • Attention to detail, critical-thinker and problem-solver
  • BSc degree in Marketing or relevant field or equivalent work experience
 

If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - that’s not ok. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

#LI-Remote

 

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+30d

Community Manager

remote-firstmobile

YAZIO GmbH is hiring a Remote Community Manager

Hey there!
Are you an enthusiastic people person with a big passion for communication and an affinity for social media? Then we’re looking for you! As community manager, you would be the voice of YAZIO, ensure customer satisfaction, and help skyrocket our presence within the health and nutrition market! Let’s chart the next stage of YAZIO’s growth together and make YAZIO the most successful nutrition app worldwide!

This job is 100% remote and can be based in Germany, Italy, Spain, Portugal or the U.K.
Your Mission
  • Be “the voice" of YAZIO and assist our users on our various social media channels.
  • Manage our exclusive Facebook groups: Reply to Facebook user reviews and comments on our organic and paid posts.
  • Manage our Instagram inbox and strengthen our Instagram community.
  • Work with our Customer Care Team and inform the team about user issues.
  • Ensure customer satisfaction and give your full attention to each customer inquiry.
  • Always be friendly and approachable in your communication.
  • Be passionate about making our customers happy and helping motivate them to achieve their goals.
Your Profile
  • MUST HAVE: Strong affinity for internet and mobile technology as well as strong affinity for social media (specifically Facebook and Instagram)
  • Tech and smartphone-savvy person
  • At least 1 year (preferably more) of professional experience in a customer care position
  • Attention to detail and an independent, goal-oriented work ethic
  • Excellent written communication skills and fluency in German and English
  • Knowledge of a third language (e.g., French, Spanish or Italian) is a plus
  • Knowledge and interest in fitness and nutrition is a plus
Why us?
  • An exciting product with millions of users in over 150 countries, localized in 20 languages
  • A remote-first culture, working 100% from home with options to join a co-working space or to work from abroad for several weeks
  • An international team with English as our company language
  • Access to state-of-the-art technical equipment (e.g., Macbook, external monitor, etc.)
  • 30 days of paid vacation
  • High-impact work environment with short decision-making processes
  • Our work culture is characterized by focus and efficiency. We do not work overtime and, on the rare occasions this is necessary, you can take the additional hours off at another time.
  • Yearly company retreat and additional online and offline team events
Sound like you?
Ready to ​take YAZIO to the next level together and help people all over the world lead healthier lives? 
We look forward to receiving your application including
  • Your CV
  • A few lines or short video explaining who you are and why you want to work at YAZIO
  • Feel free to share something that shows us a little more about your personality and interests e.g. your Twitter or Instagram account or your blog / website
About us
YAZIO was founded in 2014 and, with millions of users, YAZIO is one of the most successful nutrition apps in the world. YAZIO has a mission: To help as many people as possible live healthier lives through better nutrition. With users in more than 150 countries, we’re well on our way to accomplishing this goal. As a remote-first company, we promote a modern form of employment in which our team works together across several cities and countries.
 
Find out more about our team, our application process and open positions here: www.yazio.com/en/jobs

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+30d

Community Manager

EarthShare1717 K St NW, Washington, DC 20006, USA, Remote
Design

EarthShare is hiring a Remote Community Manager

Company Description

About EarthShare

EarthShare recognizes the power and influence that committed individuals can have for our planet. That’s why for more than three decades, EarthShare has worked with employers in both the public and private sectors to ensure environmental nonprofits are represented in workplace employee giving and engagement campaigns. Through this work, we have provided millions of individuals with the opportunity to begin and continue their environmental journeys. To date, over $375 million and countless other actions have been contributed through EarthShare to further environmental progress.

With a vision of everyone supporting a healthy planet, EarthShare provides a variety of tools, programs, and inspirational content to engage businesses, individuals, and nonprofits, making it possible for a larger, more inclusive community of people to help solve the environmental crisis. Our programs welcome new advocates into the fold, streamlining and enhancing efforts to create positive change. With our expert guidance, action can be faster, more enjoyable, and create even greater impact.

Job Description

Position Summary

EarthShare's Community Manager will be an individual who is highly innovative, not afraid to be experimental and take risks, and is “in-the-know” of social platforms and trends. EarthShare is looking for someone who is ahead of the curve, can drive hyper-creative strategies that make an impact, and be the voice of the organization on social platforms. Creativity is in your DNA. You will execute digital content strategies across platforms, drive traffic and engagement, have a deep understanding of what types of content perform best on which channels, and consistently evaluate how each campaign performs — and shift when necessary. 

This role will play a critical part in the organization’s next phase of growth and must embrace the creativity and tenacity required to achieve our vision of making EarthShare one of the most trusted, inclusive, and impactful organizations on the planet. Candidates who are passionate about scaling an organization and creating a legacy of environmental action are strongly encouraged to apply.  

What You’ll Do 

  • You’ll engage and experiment with our social media programming — scheduling posts, evaluating our strategy 
  • You’ll keep a pulse on where our fans live, what communities they hang out in, and how they talk to each other (and us!) 
  • You’ll create unexpected and unique content that will leave our followers wanting more. 
  • You’ll manage a rolodex of social media influencers. 
  • You’ll evaluate, engage, and grow our community of EarthShare enthusiasts. 
  • You’ll create high-quality, valuable content to attract, educate, and engage our audience. 
  • You’ll work with the members of other department teams to concept, develop, and execute content strategies, initiatives, campaigns, and tactics. 
  • You’ll support staff use of the CMS and email marketing systems.  
  • You’ll be a full-time champion for the EarthShare brand and how it shows up in culture. 
  • You’ll collaborate with cross-functional teammates on strategizing, brainstorming, and creating new content as social conversations unfold in real time. 

What We’re Looking For 

  • Experience in online community management, specifically Twitter, LinkedIn, Instagram, TikTok, Snapchat, & Facebook 
  • Experience using social media management and listening tools 
  • Graphic design experience 
  • Basic understanding of Adobe Creative Suite  
  • Skilled in growing an engaged and enthusiastic community 
  • Experience working as a brand advocate. (You’ll be one of the ‘faces of EarthShare’) 
  • Excellent written communication and presentation skills 
  • Strong writing and copy-editing skills  
  • Strong analytical skills and enthusiasm for data-driven marketing 
  • Must be able to manage multiple priorities and meet deadlines 
  • Diversity, equity, and inclusion is an important consideration in all activities 
  • You strike the right balance of being wildly creative and seriously business-minded. You know how social media strategy and creative work together to achieve goals, grow audiences, and create value for the brand and the business.  
  • You have a strong portfolio that demonstrates culturally-relevant, social-first campaigns that drove results and grew social channels/followings across platforms. 

Nice-to-Haves: 

  • A personal twitter community.  
  • Experience in the nonprofit sector or a relevant field or interest in conservation and sustainability issues and the environment.  

Qualifications

What We’re Looking For 

  • Experience in online community management, specifically Twitter, LinkedIn, Instagram, TikTok, Snapchat, & Facebook 
  • Experience using social media management and listening tools 
  • Graphic design experience 
  • Basic understanding of Adobe Creative Suite  
  • Skilled in growing an engaged and enthusiastic community 
  • Experience working as a brand advocate. (You’ll be one of the ‘faces of EarthShare’) 
  • Excellent written communication and presentation skills 
  • Strong writing and copy-editing skills  
  • Strong analytical skills and enthusiasm for data-driven marketing 
  • Must be able to manage multiple priorities and meet deadlines 
  • Diversity, equity, and inclusion is an important consideration in all activities 
  • You strike the right balance of being wildly creative and seriously business-minded. You know how social media strategy and creative work together to achieve goals, grow audiences, and create value for the brand and the business.  
  • You have a strong portfolio that demonstrates culturally-relevant, social-first campaigns that drove results and grew social channels/followings across platforms. 

Nice-to-Haves: 

  • A personal twitter community.  
  • Experience in the nonprofit sector or a relevant field or interest in conservation and sustainability issues and the environment.  

Additional Information

Salary, benefits and how to apply

Salary, benefits, and how to apply

This is a full-time position with the opportunity for location flexibility. The position functions via home-based office only, with use of co-working spaces. The starting salary is budgeted at $50,000 with the opportunity for periodic review and performance-based growth. EarthShare promotes a work-life balance, a flexible schedule, and offers an excellent benefits package, including generous paid-time off, parental leave, health, dental and vision insurance, and participation in a 403b retirement plan with a competitive match.

EarthShare is an equal opportunity employer; people of color, people with disabilities, and LGBTQ candidates are strongly encouraged to apply. We are committed to building a team that represents a variety of backgrounds, perspectives, cultures, skills, and experiences, knowing that the more inclusive we are, the more successful we will be. To apply, submit your resume and a cover letter detailing relevant experience. Qualified candidates will be notified by email. Rolling application reviews will begin on May 2, 2022 and the position will be open until filled. To learn more about EarthShare, please visit our website at earthshare.org.

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+30d

Technical Moderator and Knowledge Manager - Zenith Community,

ZscalerSan Jose, CA, USA, Remote
agile10 years of experienceDesign

Zscaler is hiring a Remote Technical Moderator and Knowledge Manager - Zenith Community,

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a  more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

The Technical Moderator will work closely with the Community Manager to implement the community moderation strategy. Key aspects of this position include moderating member generated content and responding to member queries promptly. This role sits within the Marketing organization and will need a lot of cross functional collaboration with Product stakeholders.

Responsibilities:

  • Design and implement moderation strategy for community. This includes frequent review of moderation guidelines to remain legally compliant
  • Review all current and future member generated content in community and enforce the rules of the community
  • Read, respond to, and engage with members of the community
  • Identify community influencers and celebrate them
  • Work with Community Manager to implement a social media strategy and moderate social media content
  • Report on moderation metrics (engagement and health) and analyse and report on effectiveness of moderation strategy
  • Collaborate cross functionally with product stakeholders to anticipate need for future content on the community
  • Identify content gaps and fill them
  • Familiarize and remain knowledgeable about Zscalers products and solutions

Qualifications

  • 3+ years experience moderating and managing content on online communities
  • Previous experience as a Technical support engineer in cyber security is a plus
  • Excellent communication and writing skills and the ability to manage conversations on the community impartially
  • Strong at time management, planning, organizing, and prioritizing projects
  • Experience building strong cross-functional relationships  with product stakeholders
  • Experience with knowledgement management a plus
  • Strong organizational, problem-solving, and analytical skills
  • Strong technical knowledge in cloud security and Cloud security certifications <….> a plus.

Additional Information

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement?

If you said yes, we’d love to talk to you about joining our award-winning team!

Learn more at zscaler.com or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at http://www.zscaler.com.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

#LI-MM1

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Lansweeper NV is hiring a Remote Lansweeper Community Manager

As our first ever Community Manager, you will play an instrumental role in developing and growing our brand-new Lansweeper Community. Your role will be critical to ensure that we have our cross-departmental Community Engagement Strategy aligned and executed upon.

This role will serve as the point of contact for our growing community of customers, potential customers, partners and any other new audience that will come with our future offerings and products.

The activities and responsibilities will be ever-changing according to the development of the new Community and its arising needs. We’ve got an exciting opportunity to use your creativity to grow the Community almost from scratch and define what its future will look like.

The sky is the limit!


A day in the life ofour Community Manager, you will be responsible for:

  • Manage the Lansweeper Community by acting as a front-line contact for its users.
  • Keep users engaged and perform customer, partner and prospect onboarding.
  • Define community guidelines and policies while managing the external moderation service team with recurring meetings (if needed, perfom ad-hoc moderation).
  • Guide users to get the most out of the community and ensure we reach the internal community goals aligned with the stakeholders.
  • Work with relevant internal stakeholders to suggest and implement improvements into our Community Strategy and roadmap based on your insights.
  • Define, build, measure and report community KPIs/Targets to all stakeholders, and work collaboratively to achieve pre-defined goals.
  • Manage the Community Vendor’s contract as well as escalating issues and working with their advisory team to implement best-practices into the Community Engagement Strategy. 
  • Perform cosmetic and admin changes to the platform, as needed.
  • Understand the company strategy, tone of voice, and brand guidelines, so you can communicate with customers efficiently and effectively.
  • Co-ideate events, content, new community boards, etc. in partnership with our Marketing, Product, Sales and Support teams to promote it to the relevant audiences.


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+30d

Community Manager – Brazil

DeezerR. Francisco Leitão, 653 - Pinheiros, São Paulo - SP, 05414-025, Brazil, Remote
Photoshop

Deezer is hiring a Remote Community Manager – Brazil

Company Description

Company Description

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music and audio content to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. Ready to join the team? We're all ears.

We are P.O.P.: Passionate + Optimistic + Proud. Nothing can stop us.

Job Description

Context :

The Communications team in Brazil is looking for a qualified Community Manager to join its ranks; we’re a team of storytellers and producers in love with music, culture and technology. Our mission is to tell the stories behind tracks, artists and creators who use music, podcasts and audiobooks to tell their vision of the world. 

We’re keen to find someone who is passionate about discovering these stories and bringing them in front of our audience. A creative individual with experience working with short form video (especially TikTok) and with influencers/creators. You will be tasked to lead the community management and influencer activations to increase reach, engagement levels and grow followership.

What you will do :

  • Own and lead the social media community management (focus on TikTok, Twitter and Instagram) and influencer activations (focus on TikTok and Instagram) on our Brazilian Deezer social media accounts 

  • Work closely with the Social Media Manager and the wider team on developing a community management and influencer strategy, helping you to own social activations and campaigns, from initial brainstorming to execution

  • Ideate and create engaging and shareable text, image and video content

  • Be bold, be courageous, be ‘on’ with what is happening in the world and experiment with formats, stories and topics – we love someone with a ‘hacker’ mentality 

  • Manage the engagement on our social accounts on a daily basis; we’re looking for someone who can know their memes and emojis

  • Respond to online comments and queries in a timely manner

  • Track, analyze and report on the performance of our activations and campaigns, identify and drive improvement opportunities

Qualifications

What we are looking for :

  • At least 3 years experience as a community manager or in a similar role with a background in content creation in the social space

  • A deep understanding of social platforms (especially Instagram, Twitter and TikTok), their users’ behaviours and expectations as well as relevant influencer/creator talents

  • A 6th sense for social trends and pop culture and how these can be leveraged and turned into attention-grabbing content to start conversations with our audiences

  • Adaptable to a fast-paced environment open to collaborating with other teams to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency

  • An individual with an understanding of social marketing and analytics, someone who applies an insight-led approach to content testing and optimisation

  • You are organized and able to juggle multiple priorities and deliverables

  • A degree in communication, journalism, social media marketing, or related field 

  • Exceptional copywriting skills in Portuguese, fluent in English 

  • Able to capture and produce your own content, strong in-app video editing skills, specifically in relation to TikTok and Instragram content

  • Proficient in MS Office and Google Suite, Adobe Photoshop and Premiere skills are a plus

Additional Information

Life @ Deezer in Brazil

  • A dynamic start-up environment with an at home vibe and a highly motivated and product-focused team ready to drive innovation
  • Seasonal parties and regular team events
  • Regular opportunities to concerts, festivals and meeting artists
  • Centrally located office in São Paulo
  • Hybrid Remote Work Policy with regular home office days
  • Meal Vouchers, Health Insurance
  • Gympass partnership
  • Free Deezer Premium Account
  • Free French language online courses
  • Dog-friendly office

If you feel like this is the right opportunity for you, press play!
We are an equal opportunity employer.

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Viral Nation is hiring a Remote Manager, Community & Social (REMOTE / HYBRID)

Company Description

In 2020, Viral Nation was voted the 4th fastest growing company in Canada. At Viral Nation, we embed brands in culture. We are not a typical ‘big agency.’ We are a team of entrepreneurs, ex-global agency leaders and big talent agency recruiters who came together with a shared vision to do things differently.

We help brands find more innovative ways to deliver better value to their communities by collaborating with the people who know them intimately, understand what they want, and create content that speaks directly to them. We move at the speed of culture and evolve quickly as needed. We continue to do this successfully for some of the world’s largest brands, including Facebook Oculus, Disney, DC Comics, TikTok and Tencent

Our Creative, Strategy and CM department is rapidly growing and we are looking for a Manager, Community & Social to join our team! An engaging self-starter and leader, who thrives in knowing the newest trends and emerging social platforms. This role will focus on building and running a team of Community and Social Managers, establishing processes, and setting goals to ensure the team collaborates seamlessly with cross-functional partners and external clients throughout our organization. This leader should have strong community management and strategic skillset, as well as a desire to work in a fast-moving space where the landscape is ever-changing and expanding.

Job Description

  • Develop and execute the foundations of the community management program in collaboration with the Head of Content Operations.
  • Establish touchpoints and processes for vetting, troubleshooting, and ongoing content management 
  • Communicate clear lines of accountabilities
  • Oversee and provide strategic counsel for day-to-day community management output - including content calendar creation, reporting, community building engagement, KPIs etc.
  • Work with Community Managers to continually improve and elevate the quality of content and deliverables
  • Working collaboratively with the Head of Content Operations, Strategists, Project Managers, Creatives, and Copywriters to ensure flawless process and execution for client campaigns.
  • Partner with cross-functional teams to align cohesive strategies across units and ensure the Community Management team has the tools needed for success.
  • Understand marketing initiatives, strategic positioning, and target audience
  • Lead creative presentations of approved work to clients/ team members when required.
  • Stay on top of all trends, competitive work, and maintain best practices
  • Support and act as back-up for key community management programs where/when needed
  • Lead our daily Social Newsroom for the department and others to ensure a consistent flow of creative ideas are continually shared across the organization in a timely and effective manner to build on new campaign ideas and elevate creative thinking across teams. 
  • Mentor CM team on identifying culturally relevant moments for the brands they work on and ideate with the creative team for exec

Qualifications

  • 6+ years of social media management and 2+ years of leadership experience
  • Strong communication, analytical, and problem-solving skills
  • Passion for creating and executing strategy
  • An efficient manager of self, others, ideas, and projects
  • A desire to stay on  top of trends and learn more
  • Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and have equivalent work experience.
  • Experience in relationship marketing

Additional Information

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

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+30d

Manager, Community & Social

Viral NationToronto, ON, Canada, Remote

Viral Nation is hiring a Remote Manager, Community & Social

Company Description

In 2020, Viral Nation was voted the 4th fastest growing company in Canada. At Viral Nation, we embed brands in culture. We are not a typical ‘big agency.’ We are a team of entrepreneurs, ex-global agency leaders and big talent agency recruiters who came together with a shared vision to do things differently.

We help brands find more innovative ways to deliver better value to their communities by collaborating with the people who know them intimately, understand what they want, and create content that speaks directly to them. We move at the speed of culture and evolve quickly as needed. We continue to do this successfully for some of the world’s largest brands, including Facebook Oculus, Disney, DC Comics, TikTok and Tencent

Our Creative, Strategy and CM department is rapidly growing and we are looking for a Manager, Community & Social to join our team! An engaging self-starter and leader, who thrives in knowing the newest trends and emerging social platforms. This role will focus on building and running a team of Community and Social Managers, establishing processes, and setting goals to ensure the team collaborates seamlessly with cross-functional partners and external clients throughout our organization. This leader should have strong community management and strategic skillset, as well as a desire to work in a fast-moving space where the landscape is ever-changing and expanding.

Job Description

  • Develop and execute the foundations of the community management program in collaboration with the Head of Content Operations.
  • Establish touchpoints and processes for vetting, troubleshooting, and ongoing content management 
  • Communicate clear lines of accountabilities
  • Oversee and provide strategic counsel for day-to-day community management output - including content calendar creation, reporting, community building engagement, KPIs etc.
  • Work with Community Managers to continually improve and elevate the quality of content and deliverables
  • Working collaboratively with the Head of Content Operations, Strategists, Project Managers, Creatives, and Copywriters to ensure flawless process and execution for client campaigns.
  • Partner with cross-functional teams to align cohesive strategies across units and ensure the Community Management team has the tools needed for success.
  • Understand marketing initiatives, strategic positioning, and target audience
  • Lead creative presentations of approved work to clients/ team members when required.
  • Stay on top of all trends, competitive work, and maintain best practices
  • Support and act as back-up for key community management programs where/when needed
  • Lead our daily Social Newsroom for the department and others to ensure a consistent flow of creative ideas are continually shared across the organization in a timely and effective manner to build on new campaign ideas and elevate creative thinking across teams. 
  • Mentor CM team on identifying culturally relevant moments for the brands they work on and ideate with the creative team for exec

Qualifications

  • 6+ years of social media management and 2+ years of leadership experience
  • Strong communication, analytical, and problem-solving skills
  • Passion for creating and executing strategy
  • An efficient manager of self, others, ideas, and projects
  • A desire to stay on  top of trends and learn more
  • Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and have equivalent work experience.
  • Experience in relationship marketing

Additional Information

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

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air up GmbH is hiring a Remote Social Media Community Manager (f/m/d) Netherlands

air up – A revolutionary way of drinking

 

Are you looking to take on a new challenge in a creative and highly motivated team working to make a positive impact in the world?

At air up it is our mission to support the well-being of consumers and enable a more sustainable lifestyle by offering a globally unique, refillable drinking system.

 

What makes air up special? We have harnessed the physiological science behind taste perception to add flavor to water using just scent. With air up, consumers can enjoy the taste of cherries, peaches, orange-passion fruit or even cola, while drinking only water. No sugar, no artificial additives and no other ingredients - but 100% surprising taste and less plastic waste. Join us to establish the market segment of “scent-based taste” and radically redefine drinking.

 

#thinknewdrinknew




Social Media Community Manager (f/m/d) Netherlands


As part of our Customer Engagement Team, you always keep a close eye on incoming messages and comments on our Social Media channels from our Dutch community.


 

Your responsibilities

  

  • You interact with the air up community on all relevant Social Media channels and review platforms
  • You are responsible for an outstanding comment-quality and tone of voice according to our brand guidelines
  • You solve customer complaints on our Social channels and measure the sentiments
  • You ensure the feedback loop of learnings into the department and derive optimization possibilities
  • You turn our fans into air up lovers


 

That's you


    • You are educated and / or trained in the field of social media, marketing or communication
    • You have first experience in managing a large Social Media community
    • You have a good knowledge of the FB Business Manager
    • A high affinity for social media is a must, especially Facebook, Instagram & TikTok
    • You work in a structured, independent, and initiative way, and you have the willingness and flexibility for occasional assignments outside of normal working hours
    • You have a personality with creative and conceptual thinking, broad general education, and the ability to write in an understandable and target group-oriented manner
    • Dutch is your mother tongue. And you are fully proficient in English.



     

    This is us

     

    We are much more than we are able to put into words, so we'll mention just a few things that make working at air up great: 

     

    • We are a highly diverse team, with backgrounds from all over the world, working towards a common goal
    • We help each other to succeed as a team and grow as individuals – we fight and win together
    • We like to get our hands dirty and do not shy away from responsibility – at air up your actions will have a direct impact on the business from day one
    • We value your entrepreneurial spirit in everything you do and welcome you bringing new ideas and concepts to the table
    • Our strong growth provides excellent development options – professionally, as well as personally
    • We support you with a yearly personal development budget and many internal training possibilities
    • Free coffee, fruit, and our own air up flavor pods in the office are naturally also a part of the deal
    • We have a remote-friendly working culture and offer flexible working hours
    • To help you improve your work-life balance, we offer a discounted Urban Sports Club membership and many other corporate benefits
    • And last, but certainly not least - we have fun together! In our day-to-day work, at regular team events and in celebration of our successes



    Up for a new challenge?

    Take your chance to be part of air up's success story! We are looking forward to your application.

    Please apply online with your resume and portfolio, salary expectations and your possible entry date as well as any other information that you would like to share with us.

     

    Privacy Policy

     

    Please be sure to add notifications@app.bamboohr.com to your secure contact list to ensure delivery of all correspondence from us and / or check your spam folder frequently.

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    +30d

    B2b Community Manager (RegTech)

    Project PlatoLondon Bridge, London, UK, Remote
    B2B

    Project Plato is hiring a Remote B2b Community Manager (RegTech)

    Company Description

    Project Plato is an infrastructural solution that addresses existing identity management and information exchange issues in any areas and industries that require secure identity data and credentials exchange. By implementing Self-Sovereign Identity (SSI) technology, we introduce a new ecosystem for decentralised digital identity management that ensures:

    • Trust and Compliance with the existing and upcoming regulations
    • Ability to process most complex identity structures and workflows for corporate businesses
    • Complete control over digital identities for data owners
    • Reduction of data exchange costs.

    We work on establishing the platform to serve indefinite numbers of corporate and other business processes for B2B and looking for technology gurus to work on our complex FinTech/TechReg/LegalTech topic and who, like us, want to see these marvellous technologies (SSI: DID, VC, DIDCOMM, Smart Legal Contracts) around, in daily life.

    Job Description

    • Build and maintain professional communities around SSI (Self-Sovereign Identity) technology and the company's products in the EU/UK regions
    • Integrate into already existing communities (https://ssimeetup.org/ as an example of such communities)
    • Communicate with B2b and professional networking through organising professional events (meetups, conferences, webinars, etc) and directly (CRM, emails, LinkedIn, Facebook, Twitter, etc)
    • Provide potential customers’ issues & pains to product & marketing teams
    • Participate in testing product hypotheses

    Qualifications

    • Proven track records of building/developing professional b2b communities in the EU/UK
    • Experience working in a Regtech, FinTech or LegalTech b2b environment in the EU/UK
    • Ability to communicate clearly and concisely across multiple b2b audiences and partners
    • Professional network in the EU Regtech/Legaltech is a big plus
    • Strong written and verbal communications skills, including technical writing skills in English.
    • BS or MS degree in Marketing or Business or related field

    Additional Information

    • We have successfully proved that our product is (and will be) required worldwide
    • Work directly with an experienced start-up team in a very hot industry
    • Challenging projects with enough possibilities for personal development
    • Flexible hours to give you freedom and increase the productivity
    • Personal development budget, chance to attend courses and conferences abroad
    • Top-notch work equipment
    • 25 days of holidays for the Netherlands (or in accordance with your country of residence if you work remotely)
    • Above market rate salary
    • Be a part of the international team of outstanding talents

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    +30d

    Automotive Events Community Manager - Detroit

    Informa Markets3000 Town Center, Southfield, MI 48075, USA, Remote
    salesforce

    Informa Markets is hiring a Remote Automotive Events Community Manager - Detroit

    Company Description

    At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.  

    Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media. 

    We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.  

    Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.  

    Join us and reach yours!

    Job Description

    The position of Automotive Events Community Manager - Detroit is one of high responsibility and accountability within the Automotive Group at Informa Tech. Joining a growing team, you will act as the lead on community building and relationship management with high-level individuals within the Automotive Tech industry.You will specifically support the Informa Tech Automotive Group portfolio, which includes:

    • AutoTech: Trends
    • AutoTech: Detroit
    • AutoTech: Europe
    • AutoTech: Electrification Events

    The environment is fast-paced but rewarding and you will have the opportunity to work on multiple creative projects at once, across themes such as Connected, Autonomous, Shared and Electric Vehicles.

    The successful candidate will play a lead role in supporting and contributing to the growth of the Automotive Tech portfolio. The relationships and networks developed by the Community Manager will drive the success of our events – and will introduce our audience to a wider range of media, research, and marketing services offerings. The position is best suited to a self-motivated and confident individual who is happy to work individually and as part of a team.

    Key Responsibilities:

    • Expand the VIP offerings and value propositions for AutoTech professionals, in partnership with the Director of Events & Community.
    • Introduce new Automotive Tech Trends offerings to the AutoTech community – including the ability to articulate products and benefits.
    • Promote and sell new membership programs for targeted audience segments.
    • Liaise with conference producers, sales team members, speakers, and sponsors to identify key industry community members to invite to Informa Tech Automotive events.
    • Contact selected individuals by email and by telephone (community acquisition) to discuss attendance.
    • Secure participation in various structured networking/social formats to meet program and sponsor deliverables.
    • Meet and greet the VIPs at the events, ensure they are looked after, and participate in the proposed networking/social programs.
    • Ensure that VIPs have a superior customer experience 365 days a year.
    • Work closely with the event sponsors to ensure successful delivery of products that include advisor participation.
    • Build strong relationships with Automotive OEMs and Tier 1s to create brand commitment and loyalty
    • Recruit attendees for VIP Networking Events, Workshops, and Closed-Door Meetings 
    • Deliver the 1-to-1 Meeting Service (physical and digital) in conjunction with the sponsorship deliverables.

    Further Responsibilities:

    • Help develop the online community through online content and events.
    • Work closely with VIPs to understand their needs, who they want to meet, what they want to know.
    • Work closely with the team to validate the eligibility of incoming requests for VIP attendance.
    • Increase the overall AutoTech: Trends community platform membership, through networking, research methods and relationship building.
    • Register community members/contacts/clients on Salesforce and other internal databases.
    • Develop and leverage relationships with key influencers, trade associations and other organizations to grow the AutoTech Community outreach, for example, via partnerships.

    Qualifications

    You will have experience of working with people in a customer service or relationship-building capacity, ideally in both an online and in-person capacity.

    Ideally, you will be able to demonstrate:

    • Excellent interpersonal and relationship management skills
    • Ability to network with senior industry figures
    • Customer-centric outlook
    • Proven research skills using several information sources
    • Time management with an ability to multi-task and attention to detail
    • Enthusiasm and a collaborative mindset
    • Desire to think creatively, innovate, and shape a product around customer needs
    • Ability to utilize a variety of online technologies and platforms to create and distribute content
    • A high level of comfort with working in a process and target driven environment 

    Additional Information

    Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include: 

    • Learning and development plan to assist with your career development   
    • 25 days annual leave, 4 days for volunteering and a day off for your birthday!  
    • Competitive Benefits
    • Work with high quality specialist products
    • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration   
    • Share-Match options - become a shareholder   
    • Regular social events and networking opportunities   

    We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

    City of merritt is hiring a Remote Community Services Manager (Term)

    Company Description

    Merritt is surrounded by a spectacular sprawling rugged landscape, nestled in the stunning Nicola Valley at the hub of the Coquihalla highway mountain pass. We are a small, caring and resilient city featuring short commutes, big-city amenities and an abundance of outdoor recreation and leisure amenities to keep the whole family entertained.

    The City of Merritt's strategic orientation is to grow as a progressive, attractive, economically viable, socially responsible and environmentally sustainable city. Our strength comes from our skilled and dedicated employees. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to the community we serve.

    Job Description

    The City of Merrit has an opportunity for a Housing and Support Coordinator to join our team in a one-year part-time term position (32 hours per week).

    In this role, you will build relationships with the community, community organizations, agencies, and indigenous communities and engage in generative conversations that create the space for collective ideas and wisdom to develop sustainable solutions. In addition, with your relational and non-judgemental approach and your understanding of the issues such as trauma, homelessness, stigma and colonization, you will build awareness about decolonization, reconciliation, and cultural safety.

    You will connect with provincial and national research, community partners, and people experiencing homelessness to develop evidence-based plans for the City that take a positive approach and considers the health and well-being of all people affected by homelessness along with the interests of community partners.

    Qualifications

    • Diploma or post-secondary education in a related field supplemented with 1-3 years of recent related experience working in programs that care for marginalized groups inclusive of one year of leadership experience or a combination of education and training.
    • An understanding of the issues related to homelessness.
    • Experience with budgets, grants, plan developments and housing policies.
    • Ability to work collectively with community stakeholders, funders, other governmental organizations.
    • Excellent communication, oral and written.
    • Excellent interpersonal communication skills.
    • Proficient in Word, Outlook, Excel and other related software.
    • Ability to work independently and with a team, in collaboration with others.

    The successful candidate will require a valid BC (Class 5) drivers’ license. For new hires and those working in designated positions of trust, including those working directly with vulnerable persons, employment is conditional on a satisfactory police information check.

    Additional Information

    It is an exciting time to join our team! At the City of Merritt, you will find a diverse and forward-thinking team committed to inclusive, collaborative, and innovative approaches to meet challenges, achieve our mission, and make a difference in the community.

    We are actively recruiting for this position; for full consideration, please apply today.The City of Merritt is an equal opportunity employer committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds. We thank all applicants for their interest; however, only applicants selected for an interview will be contacted.

    Follow us on Facebook, Linked In and Twitter for City of Merritt news, career opportunities and upcoming events!

     

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    +30d

    Automotive Events Community Manager

    Informa Markets3000 Town Center, Southfield, MI 48075, USA, Remote
    salesforce

    Informa Markets is hiring a Remote Automotive Events Community Manager

    Company Description

    At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.  

    Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media. 

    We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.  

    Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.  

    Join us and reach yours!

    Job Description

    The position of Community Manager is one of high responsibility and accountability within the Automotive Group at Informa Tech. Joining a growing team, you will act as the lead on community building and relationship management with high-level individuals within the Automotive Tech industry.You will specifically support the Informa Tech Automotive Group portfolio, which includes the AutoTech: Trends community platform, AutoTech: Detroit, AutoTech: Europe, and AutoTech: Electrification events, with more to come in 2023. The environment is fast-paced but rewarding and you will have the opportunity to work on multiple creative projects at once, across themes such as Connected, Autonomous, Shared and Electric Vehicles.

    The successful candidate will play a lead role in supporting and contributing to the growth of the Automotive Tech portfolio. The relationships and networks developed by the Community Manager will drive the success of our events – and will introduce our audience to a wider range of media, research, and marketing services offerings. The position is best suited to a self-motivated and confident individual who is happy to work individually and as part of a team.

    Key Responsibilities:

    • Expand the VIP offerings and value propositions for AutoTech professionals, in partnership with the Director of Events & Community.
    • Introduce new Automotive Tech Trends offerings to the AutoTech community – including the ability to articulate products and benefits.
    • Promote and sell new membership programs for targeted audience segments.
    • Liaise with conference producers, sales team members, speakers, and sponsors to identify key industry community members to invite to Informa Tech Automotive events.
    • Contact selected individuals by email and by telephone (community acquisition) to discuss attendance.
    • Secure participation in various structured networking/social formats to meet program and sponsor deliverables.
    • Meet and greet the VIPs at the events, ensure they are looked after, and participate in the proposed networking/social programs.
    • Ensure that VIPs have a superior customer experience 365 days a year.
    • Work closely with the event sponsors to ensure successful delivery of products that include advisor participation.
    • Build strong relationships with Automotive OEMs and Tier 1s to create brand commitment and loyalty
    • Recruit attendees for VIP Networking Events, Workshops, and Closed-Door Meetings 
    • Deliver the 1-to-1 Meeting Service (physical and digital) in conjunction with the sponsorship deliverables.

    Further Responsibilities:

    • Help develop the online community through online content and events.
    • Work closely with VIPs to understand their needs, who they want to meet, what they want to know.
    • Work closely with the team to validate the eligibility of incoming requests for VIP attendance.
    • Increase the overall AutoTech: Trends community platform membership, through networking, research methods and relationship building.
    • Register community members/contacts/clients on Salesforce and other internal databases.
    • Develop and leverage relationships with key influencers, trade associations and other organizations to grow the AutoTech Community outreach, for example, via partnerships.

    Qualifications

    You will have experience of working with people in a customer service or relationship-building capacity, ideally in both an online and in-person capacity.

    Ideally, you will be able to demonstrate:

    • Excellent interpersonal and relationship management skills
    • Ability to network with senior industry figures
    • Customer-centric outlook
    • Proven research skills using several information sources
    • Time management with an ability to multi-task and attention to detail
    • Enthusiasm and a collaborative mindset
    • Desire to think creatively, innovate, and shape a product around customer needs
    • Ability to utilize a variety of online technologies and platforms to create and distribute content
    • A high level of comfort with working in a process and target driven environment 

    Additional Information

    Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include: 

    • Learning and development plan to assist with your career development   
    • 25 days annual leave, 4 days for volunteering and a day off for your birthday!  
    • Competitive Benefits
    • Work with high quality specialist products
    • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration   
    • Share-Match options - become a shareholder   
    • Regular social events and networking opportunities   

    We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

    +30d

    Program Manager, Community (Remote)

    Informa Markets85 2nd St, San Francisco, CA 94105, USA, Remote
    Ability to travel

    Informa Markets is hiring a Remote Program Manager, Community (Remote)

    Company Description

    At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.  

    Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media. 

    We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.  

    Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.  

    (Join us and reach yours!) 

    Job Description

    Black Hat is the most technical and relevant information security event series in the world.  For more than 20 years, Black Hat event have provided attendees with the very latest in information security research, developments, and trends in a strictly vendor-neutral environment.  These high-profile global events are driven by the needs of the security community, striving to bring together the best minds in the industry.  Black Hat inspires professionals at all career levels, encouraging growth and collaboration among academia, word class researchers, and leaders in the public and private sectors.

    The Program Manager/Conference Producer will play a critical role in attendee loyalty and retention as well as community engagement, strategic partnerships, and overall attendee experience. This person will develop the right mix of digital and in-person community programsand leverage his/her superior program management skills and community connections to develop and execute programs with specific KPIs for success. Success will be broadly defined by increased attendee loyalty / retention, improved Net Promotor Scores (NPS), and engagement with relevant communities and strategic partners to drive audience growth.

    The Conference Producer will take a data-driven approach to improving Net Promoter Score (NPS) and Overall Satisfaction scores for all Black Hat events. He/she will also be responsible for developing and implementing analytical tools to track and report upon the impact of specific community programs on attendee loyalty and retention. This person will coordinate efforts with the Black Hat team, the Cybersecurity Market Group, and the global Black Hat community (including practitioners, barters, associations, sponsors, and contractors), to ensure the success and longevity of the brand and its events.

    Key Responsibilities

    The Conference Producer is expected to assume the following key responsibilities plus any other reasonable duties as required:

    •      Designs and executes new formats and content creation ideas for community related sessions per event

    •      Fosters productive relationships with external stakeholders including barter partners, NOC partners, associations, and non-profits

    •      Identify opportunities for improvement in content development and event delivery

    •      Monitor market and community trends to facilitate new ideas for event features

    •      Adheres and contributes to conference production best practice guidelines, driving efficiency and effectiveness across all projects.

    •      Reports accurate conference production objective progress and performance metrics to key internal and external stakeholders

    •      Develop and execute community and engagement programs including an impactful content calendar (such as virtual roundtable events; webinars; op-eds; news insights).

    •      Create and repurpose content from internal and external sources in line with the content plan and in response to user-generated content. This will involve partnering with the internal content teams and incorporating product strategies and event programs, ensuring content is fresh and interesting.

    •      Build rich relationships with community members. This will involve understanding industry needs; identifying community leaders and empowering them to contribute to the community; coordinating engagements and acting as the ‘gatekeeper’ for VIP engagements.

    •      Ensure community members experience full value through day-to-day forum/discussion management, eg quality VIP engagements, community interface and features, quality of the discussions, product development, implement moderation policies and procedures, responding to questions, interacting as part of the community. 

    •      Partner with the marketing team to support customer journey, brand awareness, communications to the members on products and services, and the acquisition and onboarding of new members.

    •      Work with the sales/sales ops teams to ensure the smooth delivery of sponsorship deliverables in relation to the community related barters and partners

    Key Stakeholders

    • Community members
    • Contractors
    • Barters
    • Associations
    • Event Delivery
    • Marketing & PR teams within Market Group
    • Event Operations / Production
    • Sales and Marketing Operations

    Qualifications

    • 3+ years’ experience in program management; with an emphasis on programs and/or events for business or not-for-profit enterprise
    • Demonstrable experience negotiating and managing partnership and service agreements/contracts
    • Strong relationship-building skills and confidence in initiating conversations with new prospective partners
    • Solid ability to multi-task and manage numerous simultaneous programs and schedules
    • Excellent verbal and written communication skills
    • Strong attention to detail, timelines, and dedication to product quality
    • Proficiency working with PowerPoint, Word, Excel, Outlook, standard business tools/networks, and the ability to quickly learn new software as needed
    • Self-motivated to work with multiple teams and take direction from multiple individuals and outside partners
    • Service-oriented "can do" attitude with a willingness to learn and collaborate with others
    • Experience and comfort with data capture and analysis, database marketing and research
    • Ability to travel to Las Vegas, NV once per year required.  Additional travel opportunities may be possible as responsibilities grow.
    • A knowledge of, and interest in the Information Security industry is a plus

    Additional Information

    Why work at Informa  

    Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

    • Learning and development plan to assist with your career development  
    • 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!  
    • Competitive Benefits with 401k match 
    • Paid parental leave 
    • Work with a high quality of specialist products and service  
    • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration  
    • ESPP - become a shareholder  

    We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

    See how Informa handles your personal data when you apply for a job here.

    Shopify is hiring a Remote Blockchain Strategy and Community Manager (Remote, Americas)

    Company Description

    Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

    Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With the merchant count in the millions in more than 175 different countries and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.

    Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

    Job Description

    Shopify has a new Blockchain team, it’s strategically important, and it’s growing.

    Shopify merchants are already selling NFTs on Shopify, and cryptocurrency payments have been possible for years, but now we have created a dedicated team to bring wallets and blockchains into commerce in a big way. The best brands already use Shopify for huge drops and flash sales of physical products, but what does this look like in a web3 world? 

    We’re going beyond NFT drops, into a world where we need to create new tools to help merchants, app developers, and agencies create something new in this Web3 World. We’re bringing the established world of physical commerce into the new world of the crypto-native community, to help merchants and buyers play the infinite game of commerce. We are also strongly committed to building in a way that lets merchants and app developers use many different blockchains to accept payments, sell NFTs, and power web3 applications.

    This is a new team made up of experienced developers and product leaders who are deep into web3 and blockchain. Our team spans Europe and both coasts of North America.

    About the role

    This role is for an experienced thought leader and builder to help refine a Shopify-wide Blockchain strategy including the ability to work with the existing blockchain community. The Blockchain Strategy and Community Manager will be responsible for the following:

    • Strategizing and refining existing blockchain strategies, and contributing to building out directed strategies for each persona in Shopify’s blockchain ecosystem. 
    • Creating overarching blockchain messaging working with various stakeholders to communicate Shopify’s Blockchain vision with the existing Blockchain Communities. 
    • Managing the relationships with various Blockchain communities to establish and share a common Blockchain eCommerce vision. 
    • Acting as a point of contact to Blockchain-first developers, merchants, partners 
    • Organizing Blockchain commerce roundtables with various stakeholders across the Blockchain ecosystem from partners to merchants, to blockchain operators/foundations
    • Track, Influence, and Inform Shopify’s stakeholders of major blockchain activities  

    To be successful on the Blockchain Team you must be a self-starter with a data-driven mindset who can keep track of emerging industry trends and Shopify’s existing processes, to identify and solve for any gaps that may be developing. You must be a quick learner who is able to apply your knowledge and experience to novel scenarios and determine the appropriate course of action in a well-reasoned and scalable way. You also need to be comfortable with being uncomfortable and have a collaborative and team-oriented outlook. The ability to adapt and always be a constant learner (and a sharer of what you have learned!) is a must for this position.

    You’ll be doing things like:

    • Creating a high-level strategy working with ambiguous priorities which requires a flexible, open-minded approach, empathy while still protecting overarching principles.
    • Analyzing merchant events and actions, and determining the appropriate Shopify Response to the same. 
    • Advising on policy and programs development on specific areas of the Blockchain Program at Shopify.
    • Liaising across the organization with senior leadership as well as external stakeholders through a variety of mediums.
    • Building Blockchain Community links to share our vision and strategy with principals at various blockchain projects. 
    • Work in a collaborative and innovative environment on projects and assignments with UX, Product Management, Product Marketing, Data, SEO teams, and partner teams distributed across multiple time zones.

    Qualifications

    We are looking for someone who demonstrates:

    • Significant knowledge and experience in Blockchain Community, and Blockchain Strategy
    • Experience in creating and launching Blockchain projects in various jurisdictions and verticals 
    • Experience with blockchain primitives, and the current regulatory framework
    • A security-focused mindset and an understanding of the security issues that are unique to blockchain development/products
    • Expertise at prioritizing tasks and working autonomously. You must be self-directed, able to prioritize well, work efficiently, and demonstrate flexibility as workloads and complexity fluctuate with minimal supervision.
    • Extraordinary relationship management skills with both internal and external stakeholders 
    • Exceptional written and oral communication skills. This means you have the ability to communicate with a wide variety of audiences about complex situations using plain language.
    • BONUS: Technical Standard setting experience at the National or International level.

    Additional Information

    Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here:https://www.shopify.com/careers/work-anywhere

    Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

    At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

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    Eurofins is hiring a Remote Community Engagement Manager for the Leather Working Group

    Company Description

    Eurofins|BLC is a small but growing business specialising in testing and consulting and operates within the Eurofins Softlines and Leather division. Established for over 100 years specialising in leather and products such as footwear, bags and upholstery, we have the technical pedigree and experience to provide targeted, testing and consulting solutions up and down the supply chain.

    Eurofins|BLC is part of the Eurofins Scientific group which provides Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

    In 2020, Eurofins generated 5.4 billion Euro proforma turnover in 800 laboratories across 50 countries, employing about 50,000 staff.

    Job Description

    The Role:

    Drive engagement and maintain relationships with our 1500 corporate members from leather manufacturers, traders, brands, NGOs, and retailers. Promoting LWG’s core focus areas and LWG’s world-leading suite of tools and ESG certification.

    Main duties: 

    • Support the development and delivery of the membership engagement strategy and lead the development of membership benefits packages and member surveys.
    • Proactively manage the day to day communications and inquiries with all members and non-members.
    • Use social media such as Linkedin to pulse check and communicate with potential and existing members and our key stakeholders.
    • An integral part of the role is taking the minutes at member meetings and then being responsible for distributing to our working groups and steering committees. The actions from these meetings ultimately drive the future strategic direction of LWG.
    • Attend and support the organising of member meetings, fairs, conferences, and international trade shows (virtual and face to face, international travel 3-4 times a year).
    • Conduct market research, providing general information on hot and trending topics in relation to focus areas and present to the team.
    • Plan a program of monthly LWG webinars and podcasts for members.
    • Reporting on member engagement and member activity to the LWG team on a weekly basis and monthly to the Executive Committee.
    • Day to day audit administration ensuring new and existing member audits are processed and completed correctly in a timely manner. Raise invoices and conduct purchase requisition sign-off as and when required.
    • Updating new member information on the LWG website, approving members who have requested access, uploading logos, and other updates as required.
    • Ensure members are using the correct LWG logo and report inappropriate use.
    • Maintain accurate data on our CRM database including membership information, subscription details plus data for mailings, correspondence, and voting rights.
    • Provide general administrative support and holiday cover for other LWG team members where necessary.
    • Present LWG’s suite of world-leading tools and ESG Certification, including top-line messages around our work on deforestation, traceability, LCA, and animal welfare when on-boarding members, virtually and at events.
    • Managing the Executive Committee election process for member representatives of our governing body, as well as ad hoc elections for the relevant sub-groups

    Qualifications

    • Ideally, you will have a science-based degree in sustainability, environmental sciences or similar experience and be passionate about these areas.
    • Experience working in a membership organisation ideally with a brand, not-for-profit or similar initiative to the Leather Working Group
    • A driven, enthusiastic and confident individual with strong communication skills both written and face to face demonstrating the ability to present information in various formats
    • Demonstrate excellent customer service and the ability to build and maintain strong relationships
    • Ability to manage your own workload is essential as well as working with a team as this role is remote working
    • You need to demonstrate strong organizational and analytical skills, rigorous attention to detail, the ability to work to deadlines and competing demands, and a positive attitude to challenges.

    Additional Information

    Your motivations:

    Do you have an interest in sustainability? Do you want to be part of a global not-for-profit that drives change in the leather sector? Leather Working Group is small organization with a big agenda. LWG has a global footprint and an employee eco-system that thrives on input.

    Working for us:

    You will be employed by Eurofins|BLC and working for the Leather Working Group and we need someone who can:

    • Become an integral part of our employee ecosystem, contributing thoughts, and ideas towards running a world-leading not-for-profit organization, collectively driving positive change in the leather industry on a global scale.
    • Be passionate about LWG’s focus areas; deforestation, traceability, animal welfare, environmental impact, chemical management, environmental auditing, and social responsibility.
    • ·Have the professionalism to work with major global players, including directors and CEOs, within LWG’s membership, comprising of leather manufacturers, traders, brands, NGOs, and retailers.
    • Have the ability to understand complex landscapes such as the different elements and actors within the leather value chain.
    • Flex to meet changing priorities within tight deadlines and support the team where required.
    • Understand the nature of a collaborative culture and the value it brings to drive the development of impactful initiatives for the leather industry

    About Leather Working Group:

    The global multistakeholder, Leather Working Group (LWG) , is a member-led not-for-profit organization that is dedicated to driving excellence in the leather industry, minimizing the impact of leather production, and challenging industry perceptions, through a suite of tools and ESG certification. We have over 1,500 member companies and represent over 25% of the world’s leather production. Discover more at www.leatherworkinggroup.com

    Benefits: Competitive Salary, Life Insurance, Private Medical Insurance, Income Protection, Group Pension Scheme (match contribution of up to 5 %), Perkbox and free on-site parking 

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    +30d

    Social Community Manager

    BrainriderLos Angeles, CA, USA, Remote

    Brainrider is hiring a Remote Social Community Manager

    Company Description

    Brainrider is a marketing and creative agency with teams in Menlo Park/San Francisco, Los Angeles, Seattle, New York City, London, and Toronto. We work with ambitious marketers, in-house creative teams, and internal agencies to do more, by filling capability and capacity gaps and enabling them to execute their marketing and creative at scale.  

    We believe collaboration is at its best when we feel at home, so we work as a team — plain and simple. Whether we’re brainstorming better marketing ideas for our clients, or pushing the gas to meet a tight deadline, it all happens with adaptability, optimism, and teamwork. When you join us, you may be pleasantly surprised to find yourself surrounded by smart, genuinely down-to-earth and inclusive people who want to grow with you.

    Are you our next team member?

    Job Description

    Brainrider is looking for a Social Media Community Manager to join our client-embedded on-site team, working closely with an in-house Community and Impact team at one of the world's most well-known tech companies. As the ideal candidate, you’ll be results-oriented and eager to learn as you partner with our client’s Community team and work closely with cross-functional groups, including Media, Marketing, and Communications teams.

    As part of our client’s Community team, you'll work to support and help execute community management, content creation, paid social planning, and digital marketing projects that help engage our client’s diverse audiences. As the ideal candidate you’ll have a wide range of social media experiences, as well as the ability to contribute to the creation of a best-in-class community program. You possess a variety of competencies and are known for working autonomously on multiple projects simultaneously.

    What You’ll Do:

    Community Management

    • Actively manage communities for “We the Culture” and social media groups
    • Participate in real-time community conversations and respond to comments
    • Answer questions and work with Comms, SPMs, and Product teams to escalate issues when necessary
    • Develop strategy for engaging with the groups and ensuring there are pathways to product information / help center content
    • Present product concepts during educational sessions, office hours, and roundtable discussions to help community members connect, learn, and succeed
    • Work closely with User Research to facilitate and drive participation in surveys and paid interviews
    • Participate in content creation, dissemination, and help manage the content calendar
    • Handle day-to-day community moderation of multiple growing Facebook communities 

    Reporting and insights

    • Create analytics reports that capture key metrics, takeaways, and optimization strategies
    • Assist marketing team in conducting research and analytics

    Qualifications

    What You’ll Bring:

    • 3+ years experience in a Social Community Manager role
    • Knowledge and experience of Facebook Groups/Pages management tools
    • Diversity and Inclusion experience required
    • Experience with group facilitation
    • Strong experience developing social strategy, and managing and developing social channels
    • Understanding of Facebook Groups/Pages management tools
    • Experience within the nonprofit sector
    • Knowledge and experience of Facebook’s fundraising tools
    • Ability to identify and act on relevant trends, respond in real time in community conversations and comments
    • Ability to prioritize tasks, manage deadlines, adapt with changing priorities, and balance short-term needs with long-term goals in a fast-paced environment
    • Experience in content creation and dissemination

    Additional Information

    This is a full-time embedded position working 100% with our client. This position is remote until further notice, following COVID-19 recommended SIP guidelines. 

    We offer competitive salaries, paid vacation, work from home (WFH) support and set-up assistance, 401K options, and a wide variety of other great perks!

    The fine print:

    • Please include current resume and cover letter — we would like to learn more about you and your experience
    • Candidates selected for next steps will be contacted
    • You can learn more about working with us at Brainrider Careers

    Brainrider is a place where everyone can do their best work and be themselves. We work as a team, plain and simple. We respect and value the unique characteristics, skills, and experiences of everyone, and support and champion each other to be the best we can be — for ourselves, our team, and our clients. We recognize that a diverse and inclusive workplace leads to better ideas, better solutions, and better results. And we’re here for that — and for you.We #ridetogether.

    Relocation and sponsorship are not provided.

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    +30d

    Community Manager - B2B SaaS

    PayScaleBoston, MA, USA, Remote
    B2Bsalesforce

    PayScale is hiring a Remote Community Manager - B2B SaaS

    Company Description

    Paying the right way, getting paid what you’re worth — it’s complicated, and it matters. Compensation used to be a dark art. Not anymore. PayScale helps employers and their employees understand the right pay for every position and effectively communicate about compensation.

    PayScale pioneered the use of crowd-sourced compensation data and unique matching algorithms to power the world’s most advanced compensation platform and continues to be the compensation market leader, featured in G2 Crowd's 100 Best Software Companies for 2018, based on user reviews.

    We foster a working environment that generates new ideas, promotes ownership and experimentation and encourages highly motivated individuals to be truly creative. Are you forward-thinking, tenacious, and inventive? If so, PayScale may be the perfect place for you to grow your career!

    Job Description

    As the Payscale Community Manager you will be responsible for the success of our online customer community and a key contributor to the spirit of community we are building with our customers. You will be coming in to this role to build out our community strategy and vision, manage community support, develop and distribute content, create an engaging community, in order to build trust between our customers and Payscale

    Day-in-the-Life:As a Community Manager at a leading B2B SaaS company, a typical day may include the following…

    • Set, plan, and implement community campaigns and strategies
    • Set an overall vision for the community and evangelize internally and externally
    • Nurture, optimize, and drive future feature development needs for Payscale Community platform
    • Develop and implement strategies for connecting customers with self-service help content available in the help center
    • Establish relationships within the community and identify opportunities for brand ambassadors
    • Keep up-to-date with community and compensation trends
    • Engage cross-functional teams to bring new information to your strategies and expand the reach of community impact
    • Set and report regularly on community goals
    • Develop, launch, and report on gamification strategy

    First Year in Role:

    • Month 3: You will be up and running with the knowledge of how the community works and what your role in the community is. You will have a strategy outlined, you will understand your key metrics, and will have created strong relationships with key partners across the company
    • Month 6: Within 6 months you will be actively engaged with the community and will have established yourself as the `voice of Payscale’s community. Internally you will be establishing yourself as the community owner and authority. You’ll begin finding opportunities to match community engagement with the goals and efforts of other internal teams. When you hear about something being developed or released, you’ll make sure that there is a role for the community to play when it’s released. Thanks to your presence in meetings, teams will begin to recognize community as a part of their rollout and outreach strategy.
    • Month 12: You will be driving the creation and execution of the community strategy and reporting results regularly. Looking back on the previous 12 months you’ll identify trends, wins, areas for improvement, and opportunities for the future. You will be leading a community of active users who receive regular engagement outreach and enjoy the benefits of a thoughtful customer community program.

    Qualifications

    Experience:

    • Experience planning and leading initiatives
    • 4+ years of previous community management experience required
    • Customer out reach experience
    • Knowledge of CED/Community best practices
    • Experience working with a Salesforce digital experience, or similar community/help portal platform
    • Experience analyzing and reporting on web metrics, Salesforce experience preferred

    Additional Information

    Benefits and Perks – The Highlights:

    • Flexible Paid Time Off policy
    • 10 paid holidays 
    • Amazing Medical/Vision/Dental/Prescription coverage: 100% company-paid premiums for employees; 50% for eligible partners and dependents
    • Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
    • Long Term Disability, Short Term Disability, and Company-paid Life Insurance
    • Competitive Maternity and Paternity Leave, and onsite Mother’s Room
    • 401k which vests immediately, complete with company match
    • Onsite bike storage, lockers, showers, and clothes dryer
    • Ergo friendly chairs and sitting-standing desks
    • Company-hosted happy hours every Friday afternoon
    • Fido Fridays (our canine colleagues join us every Friday. WOOF!)

    Equal Opportunity Employer:PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities

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    +30d

    NFT Community Manager

    UnfoldNorth Port, FL Remote
    Design

    Unfold is hiring a Remote NFT Community Manager

    About the position

    We are looking for a Community Manager to join our team.

    What we're looking for:

    • Someone passionate about community
    • To understand why you want to join the team here at Unfold
    • Someone who will add to the team and it's culture
    • A desire to learn from teammates and push yourself and others to new heights
    • We'd like to know more about you, beyond the your internet presence

    The role:

    • Help support our online community of about 30,000 Twitter and 30,000 Discord members
    • Help connect and set up collaborations amongst other NFT projects
    • Support the community to provide a safe environment in our Discord
    • Oversee our Community Moderator
    • Moderate Discord channels. This means helping create a sense of community and engage in conversation with our members. Delete inappropriate or unsafe messages, time out, kick, or ban offenders in the server.
    • Help plan and set up events for our community
    • Manage communications in Discord announcements and managing our social media accounts on Twitter, Instagram, etc.

    Unfold offers a variety of benefits, including:

    • Unlimited paid time off & sick days. We take work / life balance seriously.
    • You'll get in trouble if we catch you working nights and weekends. For reals.
    • Two week paid holiday rest at the end of the year
    • Life insurance policy
    • 4% 401k Matching Plan
    • Annual raises & bonuses
    • Paid parental, adoption/caregiver leave
    • $200 /mo Personal Expense Fund for professional development and office supplies / equipment

    Everyone is welcome.

    Unfold is an equal opportunity employer. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Unfold is a tight knit team of individuals that love the work we do and more importantly, love the people we get to do it with. We have an HQ based in North Port, FL and have remote team members across the US as well. We get together every year at design conferences and are working on setting up an annual retreat in a post-Covid world ;). If a company who loves doing great work and focuses on people over profits sounds like the type of culture you're looking for, apply now!

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