SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for an Engineering Manager who can help us scale up our development operation and empower our engineering teams. As we grow, the scale of our technical challenges - and their effect on our customers - continue to increase. We want to continue to build the best product and team we can.

As an Engineering Manager for the Marketplace Discovery team, you will lead a team of skilled engineers responsible for the initial stages of our customer's journey, from product discovery to consideration. You will collaborate with cross-functional teams to design and implement features that enhance the user experience and drive customer acquisition and engagement.

What you'll do

• Manage a team of cross functional engineers (backend & frontend, multiple platforms) to develop and maintain features for the top of the funnel, including product search, recommendations, and personalized content
• Work closely with Product to design and develop product enhancements and value for both fans and enterprise customers - including prioritization and planning cycles
• Guide the team to improve operational and engineering best practices to keep our development machine humming
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Play an active role in our recruiting process, helping us to grow our engineering team in any way you can
• Perform code reviews and provide technical and design feedback to the team
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization

What you have

• 5+ years as an engineer in a role that was mostly about writing code
• 2+ years of experience as an engineering manager of productive, motivated teams
• A foundation of technical excellence that your team can look up to
• Knowledge of the technology industry to help your team make good tooling and framework decisions setting them up for success
• An understanding of how to lead by setting context and facilitating collaboration between cross functional partners in  product, design, engineering and leadership
• Experience using data to identify opportunities, set priorities and make decisions
• Experience with SEO and knowledge of common SEO factors and strategies that drive organic traffic to a website
• Experience in digital marketing areas such as: email, search engine (SEM), social media, brand
• Experience with various web analytics measurement methodologies and measurement platforms (Google Analytics, Search Console, SEO tools)

Our stack

You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language.

• Languages: Python, Go, C#+.NET Core, Swift, Java\Kotlin, Javascript
• Client Platforms: iOS, Android, Web (Desktop\Mobile)
• Technologies:Contentful, Google Tag Manager
• Datastores: Postgres, Redis, Elasticsearch
• Cloud: AWS
• Version control: Git (Gitlab)

Perks:

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $160,000-$250,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

#LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Join the Platform Foundation team at LivePerson! We’re in search of a Senior Frontend Engineer to become part of our dynamic environment. Your responsibilities will involve engaging in various projects across different company domains to streamline and help improving customer-brand interactions via messaging platforms. Collaboration is essential as you collaborate with internal teams, external partners, and major clients to create exceptional products. Our focus is on the core services such as the personal data deletion framework, the service registry, which are at the heart of the LivePerson’s products.

You will: 

• Work collaboratively in a cross-functional team (PM, UX, engineering, science) team to transform user stories into prototypes & production code
• Thoughtfully apply UI design principles & best practices for RWD
• Building & deploying user-facing features for multiple browsers
• Identifying & eliminating perf. & scale issues that ripple from front-end to back-end
• Be globally minded & inclusive - we are a global team and value the diverse contributions of others.

You have:

• 8+ years of experience in Web Intensive applications
• Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
• Proficient in understanding of web markup, including HTML5, CSS3
• Experience using vanilla JS
• Experience using CSS preprocessors such as SASS or LESS
• Experience using build tools such as Webpack, Gulp or Grunt.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Proficient understanding of code versioning tools, such as Git
• Good understanding of scalability design principles
• Understanding principles of design and knowledge of user experience and accessibility
• Self-starter with strong motivation and execution capabilities
• Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
• Proficiency with JavaScript ES6 and Typescript is a plus

Benefits: 

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development:  Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Join the Platform Foundation team at LivePerson! We’re in search of a Senior Frontend Engineer to become part of our dynamic environment. Your responsibilities will involve engaging in various projects across different company domains to streamline and help improving customer-brand interactions via messaging platforms. Collaboration is essential as you collaborate with internal teams, external partners, and major clients to create exceptional products. Our focus is on the core services such as the personal data deletion framework, the service registry, which are at the heart of the LivePerson’s products.

You will: 

• Build the platform that serves the real time monitoring needs of our customers
• Design and develop high-volume, low-latency applications for important systems and delivering high-availability and performance
• Design complex high performance backend services using Java
• Develop technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations

You have:

• Bachelor's or Masters degree in Computer Science or a related field
• At least 2+ years of software development experience
• Programming skills in Java
• Experience working with public cloud platforms like AWS / GCP
• Experience in Kubernetes
• Experience with Git, Jenkins, and other Development tools
• Experience debugging/testing applications
• Experience building RESTful microservices
• Familiar with basic Devops tasks for deploying applications in dev/test environments

Benefits: 

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development:  Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

An overview of this role

Knowledge is a small team owning GitLab Wiki, GitLab Pages, and everything related to markdown and text editing in GitLab. Our next focus is transforming GitLab Wiki from a simple Git wrapper to a fully-featured knowledge management solution with search, intuitive navigation, comments, permissions, etc. We also maintain GitLab Pages - a very popular static website hosting solution written in Go, focusing on ensuring high availability and performance. And we manage markdown features across GitLab, powered by a Rust-based parser, adding dynamic capabilities like link expansions and more.

As the new Senior Backend Engineer, you will work on the highly requested features as well as maintaining the existing features by investigating and fixing existing bugs You’ll get to know our codebase, roadmap, and working methods. You will then take ownership and be responsible for both architecture and hands-on implementation. You’ll also help the team and community via code review, issue refinement, engaging with users and open-source contributors on public issues and merge requests, and advocating for process improvements.

Some examples of our projects: 

• GitLab Wiki roadmap
• GitLab Pages roadmap
• Rich Text editor roadmap

What You’ll Do  

• Drive the development of specific features for GitLab Wiki and GitLab Pages together with the team, from initial issue analysis and architecting solutions to writing the code.
• Support other team members and advocate for quality via code reviews, participating in retrospectives, and helping to onboard new engineers.
• Collaborate across teams:engage with other engineers, product manager, infrastructure teams, and users to refine feature specifications and drive them to general availability.
• Advocate for improvements to product quality, security, performance, and team processes.
• Iterate in everything you do: identify the minimal viable changes and constantly ship value to users while keeping a larger product vision in mind
• Engage with community contributors and users on public issues:figure out the best solutions for specific issues, write detailed “how to implement” guides, and support contributors in the review process.

What You’ll Bring 

• Significant professional experience with Ruby On Rails.70% of our code is in the Rails monolith, so you need to be comfortable with it and enjoy writing Ruby code.
• SQL and Database Proficiency: Proficiency in writing efficient SQL queries, preferably with PostgreSQL, to manage and manipulate data effectively.
• Some experience with Go or Rust (non-professional experience is fine)
• Professional experience building web applications and APIs (REST or GraphQL ) 
• Experience owning a feature from concept to production, including proposal, discussion, and execution.
• Adopt toAsynchronous Work: Manage priorities effectively focusing on results. Communicate clearly and navigate team dynamics proactively in our remote setting.
• Share ourvalues, and work in accordance with those values.
• Contributions to GitLab are highly regarded, but not strictly necessary.

About the team

You’ll join a distributed team around the globe with backend and frontend engineers, a Product Manager, and an Engineering Manager. You will have support from staff engineers in larger technically challenging projects. We collaborate mostly asynchronously without many meetings, and engineers are actively participating in shaping the product direction and the team’s workflows. We use Go and Rust in parts of our products, so you can sharpen your skills with these technologies. Most of our features are completely free and open-source, and we have an active open-source community.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.