About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

We're hiring engineers to join the Payroll Experiences team and work on systems that empower customer-facing products and develop features that help define the customer journey at Gusto. Our team's main goal is to keep our customers happy and deliver a consistently great experience for running payroll for their employees.

Here’s what you’ll do day-to-day:

• Build and maintain a system of reusable UI components and documentation that empowers all of Gusto’s payroll experiences including React.js, Typescript, Javascript, CSS, and HTML.
• Develop tools to ensure that the quality, performance, and accessibility of Gusto’s reusable components continuously improve.
• Collaborate across teams in building accessible, modular, performant frontend experiences.
• Create and improve on tools for developing performant, accessible experiences for our customers.
• Contribute architectural improvements to Gusto’s frontend infrastructure.
• Optionally, build and maintain APIs using Ruby.

Here’s what we’re looking for:

• 5+ years of technical experience in a frontend engineering (or) a full stack engineering role.
• Highly proficient in front-end Java script technologies, preferably React.js or Typescript.
• Experience in building backend APIs is an added advantage but not mandatory.
• Experience cross-functional collaboration with Design and/or other non-technical teams.
• Experience in building UI components that are modular, composable, flexible, maintainable, and well-documented.
• Experience with a JavaScript testing library for unit, integration, and end-to-end validation.
• Appreciation for a collaborative, test-driven environment.
• Experience turning wireframes and mockups into responsive, accessible, tested code.
• Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism.
• Passionate about creating inclusive, accessible experiences for everyone.
• Familiar with emerging trends in frontend web application development, including the various approaches to styling (CSS Modules, CSS-in-JS, Sass, etc.), component libraries (Material UI, Carbon, Polaris, and Lightning), accessibility tooling (aXe, Lighthouse), and observability (Fullstory, etc.).

Learn more about the Payroll experiences team:

Our team is a group of folks whose primary goal is to build user experience in our flagship Cloud product, which is used by Gusto’s Customers to run the payroll for their employees and contractors. We also build and maintain APIs for some of our team-specific requirements.

What’s fascinating about our team is that we build one of the core experiences of the flagship Gusto product! Our work is not done in isolation, but in close collaboration with many cross-functional teams. This collaborative approach ensures that the features we develop are not just innovative, but also seamlessly integrated into the overall product. And the best part? Our work positively impacts millions of employees and contractors. 

If you’re an engineer who enjoys building fantastic customer features and wants to influence the product, you should join our team!

• Our Engineering Culture and Values
• How We Built a Service-Driven Team
• Our Diversity Goals and Efforts

Our cash compensation amount for this role is targeted at $140,000/yr to $165,000/yr in Denver & most remote locations, and $170,000/yr to $200,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Ukraine - Remote

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do

• Design, develop, test, deploy, and maintain UI features using cutting-edge technologies
• Develop new and maintain current applications using React, Redux, and Typescript
• Ensure code is accessible and internationalized
• Test your work using Jest, Mocha, and Cypress
• Deploy your features using github actions
• Deliver production ready code from start to finish
• Review code to maintain quality with an eye towards performance, scale, and security
• Work in a cross-functional environment, composed of software engineers, test engineers, research scientists, and product managers.
• Identify and evaluate new technologies for implementation
• Contribute to improving software engineering best practices

Who you are

• You have strong verbal and written communication skills
• You enjoy working within a collaborative environment across multiple departments
• You love solving hard problems and finding ways to improve the efficiency of processes
• You have a proven track record of providing stable and secure code in production environments
• You are able to contribute to the feature development in the platform/product with minimal supervision
• You can deliver production ready code from start to finish with an eye towards performance, scale and security
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”

Your skill-set

• 5-7 years of software development UI experience
• Proficiency in FrontEnd Technologies and programming languages, including html, javascript, typescript, react, redux
• Proficiency with state management
• Proficiency in CrossBrowser/Device Compatibility
• Experience with Version Control/Git
• Experience with designing, building, and maintaining design systems
• Experience with Responsive and Adaptive Design
• Experience with performance optimization and build tools, such as webpack and vite
• Ability to connect UI components with backend services using RESTful APIs, GraphQL, or WebSockets
• Experience with accessibility and internationalization
• Expertise in Data Structures, Algorithms
• Familiarity with DevOps practices towards deployment of SaaS services, including hands on experience with Jenkins, Github Actions, implementing and maintaining CI/CD pipelines.

At Postscript, we’re leveraging AI to revolutionize SMS performance, driving measurable revenue gains through continuous self-improvement, proven by real-time testing. As the online shopping landscape grows, the demand for scalable, personalized customer engagement solutions is unprecedented.

As a Senior Backend Engineer on the Conversations AI Team, you’ll be at the forefront of innovation, using your expertise in OpenAI, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG) to push the boundaries of conversational AI. You’ll architect, build, and refine systems that enable our AI agents to learn, adapt, and deliver personalized shopping experiences that scale to millions of users. Your work will have a direct impact on Postscript’s bottom line and our customers’ success by helping SMS become their most powerful revenue channel.

This role offers a unique opportunity to influence how AI can drive next-level customer engagement and guide the team in crafting solutions that combine technical excellence with business value.

What You’ll Do:

• Architect, build, and maintain scalable, high-performance APIs for our AI-driven conversational tools, ensuring seamless and efficient customer interactions via SMS.
• Work closely with cross-functional teams to integrate LLMs, OpenAI models, and RAG techniques into our AI platform, driving personalized, real-time customer engagement.
• Lead the design and deployment of highly available, modular, and scalable backend systems on AWS, using Python (Flask) and other modern technologies.
• Innovate on acquisition tools that collect valuable customer data and contribute directly to the growth of our clients’ SMS subscriber lists.
• Own the implementation of new AI features from start to finish, collaborating with product managers and designers to deliver customer-focused solutions.
• Mentor and guide other engineers, fostering a culture of continuous improvement and learning.
• Lead with technical excellence, balancing the need for immediate solutions with long-term scalability and maintainability.

What We’re Looking For:

• Strong experience working with OpenAI, LLMs, and RAG, with a passion for implementing cutting-edge AI-driven solutions.
• Minimum 6-8 years professional software development experience, with 1-2 years at minimum in AI solutions
• Proven track record of building and scaling backend systems, ideally in high-growth or early-stage environments.
• Expertise in Python (Flask, SQLAlchemy) and building robust, modular APIs, with a focus on extensibility and performance.
• Deep understanding of relational databases, data modeling, and AWS architecture, with a focus on high observability and scalability.
• Ability to lead app projects from conception to delivery, managing ambiguity, and driving results.
• Experience mentoring and leading engineering teams, with a collaborative mindset and excellent communication skills.
• Familiarity with modern frontend technologies (TypeScript, Lit Web Components) and a willingness to work across the stack as needed.

What We’ll Love About You

• You’re curious and enthusiastic—you love building things
• Energized by early stage companies and the opportunity to own and improve a new, fast-growing codebase
• You can drive technical decisions by measuring trade offs informed by both business priorities and technical needs
• You have empathy for users and enjoy helping others
• Bonus: Remote work experience. You love working on a remote-first team

What You’ll Love About Us

• Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

About the Role:

We are seeking a highly skilled and experienced Senior Quality Engineer to join our dynamic engineering team. The ideal candidate will be passionate about ensuring the highest quality standards for our digital products and services. As a Senior Quality Engineer, you will play a critical role in driving the quality assurance processes, developing testing strategies, and working closely with cross-functional teams to deliver exceptional healthcare solutions.

You Will:

• Develop and implement comprehensive testing strategies and quality assurance processes based on product requirements and system architecture.
• Collaborate with cross-functional teams to ensure high-quality software releases, analyzing requirements, defining test plans, and identifying and resolving issues.
• Design, develop, and maintain automated test scripts and frameworks to improve testing efficiency and coverage.
• Partner with other engineers by pairing, reviewing unit, integration and e2e tests and mentoring on testing best practices
• Implement and optimize CI/CD pipelines to enable frequent, reliable, and efficient software deployments.
• Conduct thorough manual testing for complex features and new product releases to identify potential issues and ensure quality.
• Perform exploratory testing to uncover unexpected issues and enhance the overall product experience.
• Drive continuous improvement initiatives to enhance testing processes and improve quality,
• Lead quality assurance initiatives and contribute to the overall success of the engineering team.
• Drive the adoption of best practices in test automation with a focus on maintainability, scalability and observability. 
• Collaborate with cross-functional teams to ensure smooth and timely releases.

You Have:

• Minimum of 8+ years of hands-on experience in quality engineering
• Experience with testing frontend web and mobile applications.
• Proficiency in one or more programming languages such as JavaScript, Typescript, etc.
• Proven experience in test automation frameworks and tools like Cypress, Selenium, Appium, or similar.
• Strong understanding of modern development practices (agile/lean, shift left testing, devops, TDD, feature flags, testing in production, etc)
• Experience with CI/CD tools like Github Actions, CircleCI, Jenkins or similar.
• Experience with e-commerce platforms and understanding of e-commerce best practices.
• Experience in architecting and implementing test automation solutions and frameworks across front-end and back-end systems
• Experience with release management processes.
• Excellent problem-solving skills and attention to detail.
• Effective verbal and written communication skills, with the ability to collaborate with technical and non-technical stakeholders
• Experience with performance and load testing tools is a plus.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

​​About the Role:

We are seeking a highly motivated, talented, and experienced Lead Quality Engineer to join our dynamic Growth Engineering team. In this role, you will work closely with cross-functional teams, including product, design, marketing, analytics, and engineering, to ensure the delivery of high-quality, scalable solutions. As a Lead Quality Engineer, you will take ownership of driving quality assurance strategies, optimizing testing processes, and ensuring our platforms maintain the highest standards of reliability and performance. This role is critical in advancing our test automation and quality engineering practices, contributing to the continuous delivery and growth of our products.

You Will:

• Lead the development and execution of comprehensive testing strategies, ensuring high-quality standards and releases across multiple teams.
• Coach, mentor, and lead other quality engineers, providing feedback on testing plans and strategies, driving the adoption of testing best practices focusing on maintainability, scalability, and observability.
• Collaborate with cross-functional team members to define and review product requirements, ensuring seamless and timely software releases.
• Develop, maintain, and optimize automated test scripts and frameworks to improve test coverage and efficiency.
• Lead manual and exploratory testing efforts for complex features and new product releases, identifying potential issues early in the development process.
• Partner with other engineers to review unit, integration, and end-to-end tests, providing mentorship and fostering a culture of quality across the growth engineering organization.
• Implement and enhance CI/CD pipelines to ensure frequent, reliable, and efficient software deployments.
• Drive continuous improvement initiatives to enhance testing processes and overall product quality.
• Act as a quality advocate, collaborating with stakeholders to align on quality goals and driving proactive communication regarding testing efforts and results.

You Have:

• 10+ years of hands-on experience in quality engineering, with a strong focus on test automation and strategy development.
• Proven experience with testing frontend web and mobile applications, including experience with tools such as Cypress, Selenium, Appium, or similar test automation frameworks.
• Proficiency in one or more programming languages (e.g., JavaScript, TypeScript) for developing test automation frameworks.
• Strong understanding of modern development practices (e.g., agile/lean, DevOps, shift-left testing, TDD) and experience implementing CI/CD tools (e.g., GitHub Actions, CircleCI, Jenkins).
• Experience in architecting and implementing test automation solutions across both frontend and backend systems.
• Strong collaboration skills, with experience working closely with engineers, product managers, and other stakeholders to deliver high-quality products.
• Excellent problem-solving skills and attention to detail.
• Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Experience with performance and load testing tools.

Nice To Have:

• Experience with cloud-based testing platforms and tools (e.g., AWS Device Farm, Sauce Labs).
• Familiarity with e-commerce platforms and best practices, with a focus on quality at scale.
• Experience with internationalization and localization.
• A passion for teaching and sharing knowledge on testing frameworks and quality engineering practices.
• Enjoy tech talks, katas, lunch and learns, and geeking over programming languages, architecture, category theory, or whatever engineering topic you are passionate about.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

​​About the Role:

Hims & Hers is seeking a highly motivated, talented, and experienced Lead Software Engineer to join our Subscription Management team. In this role, you will collaborate closely with cross-functional teams, including engineering, product, design, medical, marketing, and analytics, to build innovative features that drive significant growth across all treatment categories on hims.com and forhers.com, as well as our iOS and Android mobile apps. By enhancing the user experience and optimizing acquisition funnels, you will play a pivotal role in expanding and retaining our customer base and increasing revenue.

You Will:

• Lead and execute the design, development, and deployment of high-impact features for our web storefront and mobile apps
• Build scalable and performant solutions primarily within the front-end that drive business growth
• Mentor and develop team members by setting best practices for architecture, coding, delivery, and operations
• Foster collaboration across engineering pods and teams to create reusable, scalable solutions, contributing to architecture blueprints that benefit the entire organization
• Partner with key stakeholders in product, design, infrastructure, marketing, and project management to make data-driven decisions and optimize performance
• Contribute to the technical and strategic vision of the Customer Experience Engineering pods, identifying and implementing new technologies to enhance security, scalability, reliability, and performance
• Collaborate with backend and quality engineers to deliver high-quality code that powers hims.com and forhers.com
• Contribute to a culture of continuous improvement by actively participating in sprint ceremonies and process refinement

You Have:

• 10+ years experience in software engineering, preferably in a growth-focused engineering environment.
• A strong understanding of modern web technologies (React, GraphQL, Javascript, Typescript, HTML5, CSS3)
• Strong familiarity with modern mobile technologies, including React Native
• Proven experience building complex consumer web applications with a strong understanding of state management
• Strong understanding of CSS, design principles, and component library creation. 
• Exceptional problem-solving skills and attention to detail. 
• Excellent communication skills and the ability to translate technical concepts to technical and non-technical stakeholders alike.
• Strong understanding of responsive design and cross-browser compatibility. 
• Ability to move quickly and set clear deadlines. 
• Strong prioritization skills with the ability to manage competing projects and align the delivery expectations with stakeholders.
• Familiarity with cloud hosting providers such as AWS

Nice To Have:

• Enjoy tech talks, katas, lunch and learns, and geeking over programming languages, architecture, category theory, or whatever engineering topic you are passionate about.
• Enjoy talking to product, design, and business stakeholders to better understand the problem space.
• Team leadership experience with training peer engineers
• Expertise in Domain Driven Microservice Architectures and Micro Front-Ends

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As a Senior Quality Engineer at Khan Academy, you’ll be deep in development doing test planning, extensive test development, test automation, and test execution in support of project goals and in collaboration with others on your project team. In addition, you’ll be working closely with product and support teams to advocate for the best possible experience for our users. Someone with strong communication skills and experience in automation and test development at all levels (frontend/backend, white/black box) will excel in this role.

You will:

• Own test plan and automation development and execution for a cross-functional product team, balancing engineering priorities with user needs
• Use creativity and deep field knowledge to find, document, and track bugs
• Collaborate with stakeholders to help prioritize the most crucial user-facing issues
• Extend e2e test suite using Cypress (web) and Appium and Detox (mobile)
• Build new test automation where it is lacking

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• Software product development, practical experience in automation tools (e.g. Cypress)
• Hands-on, demonstrable experience testing mobile applications (iOS & Android)  using mobile test automation tools (e.g. Appium).
• Strong breadth and depth of experience in the technologies you need to do your job (for example: JavaScript/TypeScript for test automation, Python for backend testing, Cypress for web automation, and Appium for mobile testing), and you are constantly learning new testing tools and frameworks.
• Experience developing code, working in a UNIX/Linux environment and using virtual machines or containers.
• Familiarity with software development tools like IDEs (VSCode, Eclipse, IntelliJ) and source control (git).
• A strong understanding of all software testing methodologies, architectures, and tools.
• Comfortable developing tests in any language consistent with what the engineering team uses.
• Can integrate testing into an automated CI/CD pipeline (e.g. Jenkins).
• Good documentation and communication skills so that you can coordinate with current testing efforts to grow and improve our testing processes.
• An ability to work across the team - with educators, designers, engineers, and product managers - to improve our product quality and reliability.
• Great intuition for how users like to learn and obstacles that could stand in their way. You have the motivation and courage to tackle any new subject you put your mind to, and to not let go until you've mastered it.

WE WELCOME

Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to onboarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $159,279 USD / $172,188 - $215,235 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

Join the Conversation Orchestration team at LivePerson as a hands-on Associate Software Engineering Manager! In this exciting role, you will work with internal and external AI platforms to improve and simplify brand-to-customer messaging experiences. You will be responsible for leading the development of AI-driven agent matching and routing solutions, modernizing legacy systems, and building new features from the ground up.

As a hands-on Associate Software Engineering Manager, you will play a crucial role in driving the success of our Conversation Orchestration team. Your expertise in software development and management will ensure the seamless delivery of AI-driven solutions that enhance the messaging experience for brands and customers alike. If you are a talented software engineer with a passion for leadership and innovation, we would love to hear from you.

Responsibilities:

• You will own the design and implementation of significant portions of the product development, and serve as a leader and mentor for a small team of engineers in their areas of work. A commitment to teamwork and strong communication skills (to both business and technical partners) are absolute requirements.
• You will be creating a reliable, scalable, and high-performance service requiring exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.
• Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
• Ensure compliance with security standards
• Design REST-based backend services
• Debug production issues and help maintain existing code
• Development of technical specifications and documentation
• Participate in on-call rotations
• Work with Conversation AI team in building next-generation conversational platform

Requirements:

• Solid understanding of Data Structures and Algorithm Design
• Strong programming skills preferably in Java/Node.js with good knowledge of multi-threading.
• Expert-level knowledge of distributed databases (SQL, NoSQL) like Cassandra, Couchbase 
• Experience with Data Processing frameworks like Kafka, Airflow, Apache Spark, Hadoop
• Experience building REST APIs and debugging distributed microservice-based applications
• Experience in Kubernetes
• Experience with Git, Jenkins, and other Development tools
• Experience integrating with third-party APIs
• Experience in Python is a plus

Minimum Qualifications :

• Bachelor's degree in Computer Science or a related field
• 9+ years of experience building successful production software systems

Benefits: 

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Join the forefront of digital communication as a Web Development Engineer - II within the Conversation Orchestration team at LivePerson. In this pivotal role, you'll spearhead developing and refining web applications that integrate seamlessly with AI technology, optimizing brand-to-customer interactions through messaging. Focusing on Vue.js alongside other modern technologies, you'll lead the creation of visually compelling and highly functional user interfaces, drawing from UI/UX designs to enhance our AI-centric platforms, including advanced conversation builders, routing solutions, and applications incorporating Large Language Models (LLM) with generative AI capabilities.

As a Web Development Engineer - II focusing on Vue.js, your contributions will be critical in shaping the future of conversational AI and enhancing the interaction between brands and customers through cutting-edge technology. Join us in leading the charge in creating intuitive, efficient, and engaging digital experiences.

You Will

• Design and implement scalable, high-performance web applications for critical systems, ensuring optimal functionality and user experience.
• Serve as a technical leader in evaluating the feasibility of UI/UX designs, guiding the design and development process with innovative solutions.
• Champion the development of groundbreaking features, overseeing the journey from conceptualization to launch.
• Lead the selection and adoption of open-source tools and frameworks, driving technical decisions that align with project goals.
• Ensure applications' reliability and robust performance, setting benchmarks for uptime and maintainability.

You Have

• 5+ years of solid experience in Vue.js/Angular, Node.js, TypeScript and JavaScript, with a strong preference for expertise in Vue.js.
• Advanced proficiency in HTML, CSS, and state management patterns.
• Proven track record of developing and scaling high-availability web applications.
• Exceptional collaboration, leadership, and communication skills, with an ability to drive project initiatives.
• Deep understanding of software development best practices and a commitment to continuous learning and improvement.

Good to have:

• Significant experience with Next.js.
• Extensive knowledge of cloud-based platforms (AWS, GCP, Azure).
• Proficiency in modern testing frameworks (e.g., Locust, Cypress, Nightwatch.js).
• Expertise in implementing localized websites.
• An impressive portfolio of code samples demonstrating advanced projects in web development.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

• Own the design and implementation of significant portions of the product development.
• Maintain and enhance existing web applications
• Coordinate with engineers to integrate backend api
• Work closely with UX teams and Product Management to define and build the optimal user experience for our customers
• Develop technical specifications, documentation, and assistance tools
• Keep an eye on industry standards and best practices
• Support customers

You Have

• Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
• Proficient in understanding of web markup, including HTML5, CSS3
• Proficient in understanding of client-side scripting and JavaScript frameworks, especially AngularJS, Angular 8.x, VueJs & ReactJS.
• Experience using CSS preprocessors such as SASS or LESS
• Experience building data visualization using libraries such as d3.js
• Experience using build tools such as Webpack, Gulp or Grunt.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Proficient understanding of code versioning tools, such as Git
• Good understanding of scalability design principles
• Understanding principles of design and knowledge of user experience and accessibility
• Strong attention to detail
• Self-starter with strong motivation and execution capabilities
• Excellent communication skills
• Team player
• Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
• Proficiency with JavaScript ES6 and Typescript is a plus
• Knowledge of Node.js is a plus

What You Need For Success

• Bachelor's degree in Computer Science or a related field
• 5+ years of experience building successful web applications in production

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.