About the role:
The Principal Health Economist will be responsible for identifying health economics and outcomes research (HEOR) evidence gaps for Company products, developing research strategies, securing resources requirements, executing research, and communicating complex HEOR results to internal and external audiences.   

Responsibilities:

• Develop and implement health economics and outcomes research activities for the Endoscopy division working with key internal and external stakeholders to assist the health economics and reimbursement access (HEMA) function in the development of health economics arguments to support reimbursement, marketing, and commercial efforts supporting new and existing products.
• Communicate as an expert storyteller to relay complex HEOR data and results to non-technical stakeholders.  
• Demonstrate differentiated health economics value propositions for key products.
• Develop and communicate research results both internally to divisional leadership, and externally through conference abstracts, presentations, and peer-reviewed published manuscripts.
• Lead the development of administrative claims data analyses and analytic plans, select appropriate statistical methodologies, conduct data analyses using statistical analysis software, and interpret the study results.
• Lead the development and execution of various health economic projects, such as cost-effectiveness, budget impact models, systematic review, and meta-analysis, including selecting appropriate research methodologies, executing the study, and interpreting the study results to demonstrate value propositions.
• Carry out background research on clinical and cost data (literature, databases, others). Create and maintain in-house literature files and databases on economic information for priority products and disease areas.
• Review and synthesize literature and other sources of information for value dossiers for reimbursement and funding negotiations in key markets.
• Assist in the development of publication strategies with Medical and Clinical Affairs and execute publications (manuscripts, abstracts, posters) in peer-reviewed formats.
• Provide input into clinical trial and registry protocols and case report forms from a health economics perspective.

Required qualifications: 

• Formal training in health economics, public health, health services research, epidemiology, biostatistics, or related discipline (Masters’ degree, Ph.D., PharmD, MD, or related fields of study).
• Minimum 5 years work experience in health economics and outcomes research, preferably with experience working with new medical technologies in the medical device, pharmaceutical, or biotechnology. 
• Demonstrated success developing evidence strategies aligned with business needs, including the ability to influence senior leadership.  
• Demonstrated experience leading functional and cross-functional project teams, either indirectly or directly.
• Demonstrated knowledge of U.S. and global healthcare systems including health technology assessment.
• Demonstrated proficiency in cost-effectiveness analysis, budget impact model, administrative claims database analysis through abstracts/publications and/or practical applications in the medical device industry.
• Experience and expertise in using decision analysis software (TreeAge), statistical analysis software (SPSS or SAS), survey software (Qualtrics), and statistical methodologies (generalized linear mixed models).
• Experience in clinical trial design and case report form development.
• Understanding of global and US healthcare reimbursement, policy, advocacy, and market access landscapes.

Preferred qualifications: 

• Strong communication skills and experience developing interpersonal relationships with internal and external stakeholders across multiple functional areas.
• History of peer-reviewed publication/abstracts, achieved in collaboration with external Key Opinion Leaders.
• Demonstrated ability to make effective decisions independently and to work in a fast-paced matrix environment with minimal supervision.
   

Position Summary:

Responsible for establishing and coordinating all marketing functions in accordance with sound business practices; plans, organizes, directs, controls, and provides the leadership to achieve the Company’s short and long-term business development objectives. 

Responsibilities:

• Create and manage an annual marketing business plan based on the approved marketing goals with regard to products, services, and markets. Develops annual and long-term marketing goals to achieve desired market share.
• Introduces new product concepts to university centers when the Company is conducting clinical investigations of medical devices.
• Develops and updates marketing and staffing plans to attain pacemaker sales goals and to budget the resources required to support the direction of sales and marketing consistent with the Company’s philosophy.
• Establishes new customers among the well-known decision-making doctors through direct personal contact and in a supporting role to the Sales Representatives.
• Initiate and supervise the preparation of presentations, lectures, and publications related to the product.  Provide educational support to the Sales Representatives and Physicians.
• Maintain a high level of cooperation and support by interfacing with other Company departments and taking corrective measures to resolve deficiencies.
• Supervise Marketing and supporting staff to ensure activities are executed efficiently and professionally.
• Plan and implement the Company’s advertising and promotion activities within the Company’s philosophy.  Maintain an excellent professional corporate image in the marketplace through the use of conventions, appropriate product marketing methods, product literature, advertising, customer contact, and promotional programs.
• Monitor trends and developments to implement additional sales in new market areas and provide promotional programs for new product introduction.
• Maintain close communications with the Company’s sales organization, providing market analysis, strategies, product mix required, competitor information, product information, educational publications, and introduction of new products. Maintains close communications with the Company’s marketing organization in Berlin and to the President to ensure the Company’s international marketing goals are met.
• Research, analyze and monitor the financial, technological, and demographic factors that may affect the present and future marketing and sales goals of the Company.

Required Education and Experience:

• Bachelor’s degree in Business, Marketing, Science, or related field.  Master’s degree preferred.
• Ten years of proven experience in professional technical marketing in a pacemaker or closely related medical product area, for a progressive market-leading company.   Most of the experience is gained with manufacturers of medical products ideally within the broadly defined market of cardiology-related devices.
• Consistent career progress including broad marketing management and some field sales management.  Functional experience that has been strongly oriented to market and sales development including strategic market planning, new product planning, and the implementation of such plans.  Sales management experience is highly desirable but not to the exclusion of solid market development.
• Thorough familiarity with and understanding of the financial implications of the marketing functions as well as a demonstrated proficiency in dealing with the conceptual requirements of developing marketing strategies.
• Broad exposure to sophisticated marketing management and demonstrated success working across engineering, manufacturing, sales, and distribution to integrate a Company-wide marketing philosophy.
• Demonstrated success in identifying, attracting, evaluating, developing, and motivating sales and marketing management personnel.
• Excellent written and verbal communication skills.  The ability to work with all levels of the Company.
• A proven track record as an effective manager with strong leadership and personal selling capabilities.

Job Description: 
A fundamental priority for this position will be leading HEMA strategy regarding economic analyses, economic tools, evidence generation, value propositions, and reimbursement for the Prosthetic Urology and Pelvic Floor Reconstruction businesses within the Urology and Pelvic Health division.

Responsibilities:

• As a manager on the global HEMA team, this position will work in close collaboration with R&D, Global and Regional Marketing, Regional HEMA, Clinical Affairs, Sales, and other functions to ensure patients have timely access to products.
• The responsibilities for this role will be performed both internally and externally with the opportunity for physician and hospital engagements, attending advisory board meetings, medical society meetings, and other applicable conferences. 
• Develop, implement, and manage health economics and reimbursement activities for the Prosthetic Urology and Pelvic Floor division working with divisional staff and key internal and external stakeholders.
• Develop practical strategies and tactics to secure optimal reimbursement for the Prosthetic Urology and Pelvic Floor products and the procedures they enable.
• Implement and manage activities required to achieve health economics and reimbursement strategic objectives (e.g., preparation of economic and reimbursement dossiers for payer negotiations, new code applications, customer billing guides).
• Identify key health economics needs for the Prosthetic Urology and Pelvic Floor products, working with health economics and outcomes research colleagues to determine and execute actions required. 
• Assess reimbursement opportunities and challenges facing the Prosthetic Urology and Pelvic Floor’s emerging technologies and commercially marketed products and support communication of business impact to senior management. 
• Work with new product development teams to ensure health economics and reimbursement needs are incorporated into product development plans and timelines; ensure all necessary new product development deliverables are completed on time and on budget. 
• Provide reimbursement support to Prosthetic Urology and Pelvic Floor sales force and key external stakeholders (e.g., hospitals, clinicians, investigator sites, professional societies) as appropriate. 
• Provide appropriate in-service training to sales, marketing, clinical, regulatory, and legal to increase awareness and understanding of health economics and reimbursement competency and its role in supporting a product’s success. 
• Monitor policy developments that impact the reimbursement success of Prosthetic Urology and Pelvic Floor products. 
• Build relationships in key markets with government, physician, hospital, and third-party payer decision-makers. 

Required qualifications: 

• Bachelor’s degree in economics, healthcare administration, health policy, public health, or similar discipline
• Minimum 5-years working in the delivery and/or administration of healthcare or the medical device industry, preferably with experience in the Men’s and Women’s health, urology, gynecology/surgical specialties 
• In-depth knowledge and understanding of the healthcare industry and healthcare systems 
• Understanding of medical device industry reimbursement environment 
• Understanding of hospital financial systems and management practices 
• Knowledge of US health care policy and payment systems, including Medicare and commercial payers, in inpatient and outpatient, and ASC sites of service 
• Demonstrated skills in account management and customer service 
• Computer literacy (Microsoft Office Suite)
• Travel may be required up to 30% and may include overnight travel.

Preferred Qualifications: 

• An advanced degree such as an MBA, MPH, MHA, MS, MSc in health policy, health economics, healthcare administration, health services research, public health, or similar discipline is highly desired. 
• Outstanding interpersonal skills including developing relationships at all levels in an organization and directly influencing business objectives. 
• Ability to work independently and effectively with minimal supervision 
• Ability to present complex health economic information to both large and small influential groups in a way that is both easy to understand, credible, and engages the audience. 
• Effectively operate economic tools in order to demonstrate to customers how the products will impact their facility or healthcare system economically and financially. 
• Ability to train sales team members both individually and in groups in the use of economic tools such as calculators, presentations, and messaging in a compliant manner. 
• Ability to elicit and interpret customers’ goals, needs, and priorities and creatively address them with the products and programs. 
• Demonstrated responsiveness and a sense of urgency when pursuing goals and completing tasks. 
• Demonstrated ability to set and manage priorities, manage multiple projects. 
• Ability to work with ambiguity and continuously adapt to a rapidly changing atmosphere. 
• Comfort with complex sales involving changes in customer behavior or care pathways in response to clinical unmet needs.
• Experience working as part of both functional and cross-functional teams.

Responsibilities:

• Manage & develop strategic partnerships within the Medical Device industry.
• Develop strong working relationships with the principal business stakeholders and acquire an intimate knowledge of the Company’s products, growth strategies, and competitive positioning.
• Conduct revenue and profitability modeling and financial risk analyses of new business opportunities.
• Lead current and new strategic partnerships, managing both growth and execution for these relationships.
• Research new products and new market opportunities, helping to foster continued growth in our operating and growth strategy.
• Support commercial leadership in maintaining business relationships. 
• Lead strategy and long-term roadmap for major partnerships (e.g., technology and product development).
• Amplify the Company brand by serving as a point of contact to partner organizations.
• Work closely with the Leadership Team and Director of Investor Relations to develop content and strategy to develop new partnerships. 

Qualifications/Experience:

• Bachelor's degree, Master’s is preferred.
• 10+ years working experience, with exposure to M&A, investor relations, national accounts, strategic alliances, and/or corporate development including experience in relevant sectors of the medical device industry.
• Clear demonstration of progression in responsibilities.
• Strong leadership skills, and proactive problem-solving approach.
• Excellent verbal and written communication skills; ability to clearly and concisely interface with all levels of management.
• Impactful writing and presentation skills, with the ability to convey compelling messages in small and large-group settings, both in-person and remotely.

Job Description:

Purpose of the Job Support-numbers has driven decision-making across commercial/overall business.  This position will lead key projects supporting global business success such as Strategic Planning.

Tasks & Responsibilities:  

• Business Strategic Planning, Commercial Strategy & Pricing, Global market models, and supporting and driving (where applicable) Marketing initiatives.
• Commercial Strategy and Excellence / Commercial Strategy and Excellence Lead
• Lead Annual Business strategic planning process. 
• Aligning on the overall process and strategy with VP of Marketing, Division President, and with other key leaders from business Sr. Leadership Team. 
• Lead the process and engagement across subject matter experts across functions in order to perform the necessary analysis and create strategies that roll up to a final plan. 
• Lead Commercial strategy and Pricing
• Lead Competitive Intelligence process development to identify, analyze, and evaluate market opportunities with strong potential for customer/consumer value creation and provide the framework for evaluation
• Maintain view of the competitive market and product-market fit
• Lead efforts with the Franchise Leadership Teams to drive a strong product roadmap, by aggregating and analyzing competitive actions and providing Competitive strategies.
• Use competitive intelligence analyses to provide strategic insights and recommendations at PSG for product-market fit assessments of product roadmap
• Develop Global Market and competitive pricing strategy
• Understand the market and competitive pricing trends and work with cross-geo and external best practices to drive increased pricing strategy on a global basis.
• Spearhead creation and measurement of commercial excellence metrics to help identify key trends relating to commercial success (financial data to put together simple tracking reports). This data will focus but will not be limited to tracking pricing among various global geographies and market segments. 
• Assess internal and external data sources to represent AB performance relative to the market and key competitors both in terms of acute and long-term performance. 
• Be responsible for all Investor Relations business analysis and inputs in line with Finance leadership.
• Lead and support Marketing initiatives
• Promote and mentor other marketing personnel as they drive revenue and business forecasting relating to new products and other commercial initiatives.
• Manage functional metrics and drive assessment of key marketing initiatives – Own L2 Daily Management process for Marketing and ensure that each Marketing subfunction is appropriately tracking actions and measuring success with appropriate metrics. 
• Work with Marketing subfunctions to understand how marketing initiatives/investments affect both B2B and B2C funnel advancement.  This will involve working with CRM, market development, and Product Management teams​​​​​​.

Qualifications/Experience:

• Basic Education    
  • BS    
• Further Education    
  • MS / MBA / PhD      
• Work Experience   
  • 5-10 years  

Social Competencies       

• Strong demonstrated communications ability, experience and comfort communicating to executive audiences
• Strong natural curiosity with demonstrated ability to quickly learn and come to speed with new responsibilities and material      

Professional Competencies       

• Class 3 implantable device experience a must, ideally brings both commercial and technical experience
• Demonstrated experience in analytical roles such as consulting or other strategy-oriented jobs

**Confidential

Job Description:

The Senior Director of Product Marketing owns the Company’s products and capabilities within Marketing. This strategic leader sets the strategic vision for how we elevate our platform story and the value of the Company and then leads cross-functional teams through the execution of that vision.

As a seasoned technology marketing executive, you will develop a growing and talented team, while also partnering closely with other leaders across (Product and Technology, Sales, Marketing) to effectively educate audiences on the value of our products and solutions. You’ll elevate our core messaging to help build awareness and engagement with the customers across all sizes of organizations and for different use cases. Finally, you will apply your deep experience, knowledge, and understanding of the competitive landscape to help communicate the differentiated value of the Company’s capabilities in a way that effectively drives our go-to-market and demand generation engines.  This role will be a highly visible leadership role within the organization which will have a significant impact on the long-term growth of a fast-growing business.

Responsibilities:

• Provide executive leadership for all product messaging, competitive analysis and positioning, product launch management, pricing, GTM strategy, sales enablement, and customer insights to inform strategic campaigns that help drive customer acquisition, retention, and expansion.
• Lead the company-wide development of product messaging and positioning, including competitive differentiation across different customer segments.
• Drive high-visibility product GTM plans to define how we develop and implement new and existing product offerings. Partner with product leadership to incorporate the voice of the customer into product planning with customer research, market and competitive intelligence, and product performance data.
• Lead the development of launch plans and campaigns for marketing and sales to demonstrate innovation and ultimately drive awareness and revenue. Ensure sales teams are ready to pitch product value, new capabilities, and differentiation
• Build the sales enablement function to create compelling and easy-to-understand internally facing content for Learning and Development and Sales, including; sales training, positioning, FAQs, battle cards, and more.
• Partner closely with demand generation functions to tell compelling stories that help build demand and drive revenue across our offerings and across the customer lifecycle.
• Lead a team of high-performing product marketer leaders and effectively prioritize activity and resources within a demanding high growth company.
• Be a spokesperson with customers, partners, the press, and industry analysts

Qualifications:

• 10+ years of marketing or product management experience at a fast-growingB2B SaaS company
• Strong technical depth and ability to learn new products and evaluate them in the competitive environment
• A people-focused leader with proven ability to build creative, collaborative teams; develop people; and link performance to overall business objectives.
• Passion for storyteller engaging and influencing others to align to a vision, internally and externally. A gift for bringing clarity where there is ambiguity.
• Pragmatic Problem Solver and Results orientation - Ability to digest complex problems, develop practical solutions lead the day-to-day execution in the trenches.
• Excellent cross-croup collaboration skills, excelling at both high-level thinking and influencing and inspiring others to achieve a common goal.
• Exceptional written and verbal communication skills. This role demands someone who is gifted in their ability to use the spoken and written word to communicate effectively with internal stakeholders and act as a company spokesperson.
• BS/BA degree in Marketing, Business, Engineering, or related field (MBA highly preferred)

About the role:
The Principal Sales Enablement Specialist is responsible for working collaboratively with marketing, sales, training, and other functions to ensure field personnel has the most up-to-date sales training, tools, and resources to effectively perform their duties. Monitors and evaluates field sales needs to ensure the team has the ability to meet customer demands.
 
Responsibilities:

• Contributions commensurate with Principal level, including depth of knowledge, leadership and creative problem solving, advanced planning and organization, and strategic decision making.
• Develop and maintain continued learning strategies to keep field personnel up to date and informed of best practices across the division
• Ensure that the framework in which training, programs, communications, and other materials are made available to the field is targeted, highly accessible and easy-to-use
• Works in collaboration with each marketing team to ensure sales collateral is optimized for efficiency and efficacy
• Monitors the training of field personnel by reviewing job requirements and other knowledge requirements as outlined in the training plan to ensure employees are properly trained in products, processes, and procedures.
• Implements metrics to improve trainee performance and enhance field personnel sales knowledge.
• Collaborates with cross-divisional training functions and implements global best practices.
• Assists with ad hoc training requests such as global product launches.
• Attends professional conferences to build networks of contacts, advance technical knowledge, and ensure professional expertise is maintained.
• Coordinate and manage the full enablement lifecycle including business plan, development/deployment, and measurement of program KPIs
• Support the development of content, programs, and workshops such as sales processes, selling tools, marketing skills, training, and other ongoing programs
• Conduct regular needs analysis with internal and field partners to outline requirements and translate them into tangible deliverables and enablement programs
• Maintain regular touchpoints with internal partners and sales leadership

Required Qualifications:

• Bachelor's degree
• At least 5 years of experience of marketing and/or sales work experience in the medical device/healthcare industry
• Must have basic competency in Microsoft products (Word, PowerPoint, Excel)
• Excellent communication and interpersonal skills
• Must be a self-starter with a clear focus on sales development
• Must be able to manage multiple priorities and requests coming from a variety of sources/users
• Must be able to execute on multiple projects simultaneously and meet deadlines within a fast-paced environment
• Strong experience in supporting sales in the medical device industry
• Proven track record of scoping, building, and executing end-to-end programs and strategies
• Knowledge of sales processes, methodologies, and solution selling best practices

Responsibilities:

• Translate your expertise of channel partner audiences into compelling value propositions, messaging, pitch decks, and web content to recruit, enable, and co-market with channel partners.
• Create and execute campaigns to generate leads and channel partner referral business; including but not limited to co-marketing, new offerings, partner activation, and engagement.
• Collaborate closely with the Marketing team to drive integrated marketing deliverables across communications, content, and events for partner initiatives.
• Collaborate closely with the Channel and Sales team to support and prioritize local channel marketing efforts and build support for scale.
• Partner internally and cross-functionally to build and improve how we track and measure the success of channel marketing initiatives. Turn data into actionable insights that align with business priorities.
• Drive awareness and enablement programs that inform partners of the latest campaigns, solution offerings, partner wins, and tools available to grow their businesses

Requirements:

• Bachelor’s degree in Marketing, Communications, or related field or commensurate experience
• 5+years Channel Marketing experience
• B2B SaaS Marketing experience
• Proven success creating value propositions, messaging and GTM programs and campaigns optimized for a variety of channel partners.
• Proven ability to navigate high growth, ambiguous environments, build from scratch, and scale. Embraces new opportunities with flexibility and a curiosity to learn and succeed.
• Strong collaborator with proven success partnering with sales and channel teams for results
• Strong project manager with experience translating multiple inputs into cohesive and prioritized plans centered around business outputs.
• Critical thinker with strong writing, communication, presentation development, and delivery skills
• Ability to conduct market, competitor, and channel research to gather insights and assess market opportunities. Experience reporting on channel marketing outcomes & ROI. Salesforce.com, Pardot experience a plus.

JOB SUMMARY:

Provide direction, guidance, and leadership to the company and our direct sales representatives regarding distributor marketing strategies and execution.

RESPONSIBILITIES:

The director of US Marketing-DSR will focus on 5 key areas to support our direct sales representative network success:

• Providing hands-on marketing support to our DSR network to guide their success.
• Performing qualitative, quantitative, and longitudinal market research to guide  DSR strategies.
• Executing tactical initiatives to generate leads and help our DSR sales network deliver the US number.
• Monitoring analytics and performance metrics to establish best practices for the DSR  team to achieve goals.
• Owning the development of the annual “US DSR Marketing Plan” and budget.

The position is a significant marketing leadership role requiring a strong background that has high visibility within the business. This individual will relentlessly focus on strategies and programs to make our DSRs successful and constantly evaluate and optimize their success. They must have a proven track record of performing all major aspects of medical device marketing and working with a direct sales channel. Ideally, this individual will have previously managed DSRs in the medical device setting.

This individual will have significant interaction with the sales team and clinicians and must have strong interpersonal and communications skills to develop close, productive relationships. Must be highly self-motivated, able to work collaboratively, and execute with attention to detail.

EDUCATION:

• Bachelors degree (B.S. or B.A.).
• Ten years of experience in medical device sales and/or marketing, spine experience preferred.
• Must have experience working with direct sales representatives in medical devices (ideally managing DSRs).

QUALIFICATIONS:

• Ability to manage and develop a comprehensive marketing plan.
• Ability to work independently and be an individual contributor in a remote setting.
• Highly organized, self-motivated, and with strong abilities to analyze and resolve problems.
• Must be able to effectively communicate (both verbally and in writing) in individual and group situations.
• Computer literate with knowledge of Microsoft Word, Excel, and Outlook.
• Must be able to make objective and subjective decisions and use judgment in non-routine situations.
• Must have a strong ability to plan, prioritize and execute.
• Must be creative, identify opportunities for improvement and maintain high standards for deliverables.
• Must be able to work effectively with cross-functional teams and external sub-contractors.

EXTENT OF SUPERVISION:

• Minimal supervision and guidance.
• Self-reliant; takes initiative; results-oriented, open-minded.
• A wide degree of latitude is expected.
• Combines analytical approach with experience and judgment to plan and accomplish goals.

work CONDITIONS/PHYSICAL DEMANDS:

• The physical demands are representative of those that must be met by an employee to successfully perform the requirements of this job.
• Must be able to travel independently to domestic and locations.
• Must be comfortable in a hospital and operating room environment.
• The employee is also required to interact with a computer and communicate with peers and co-workers.
• Some out-of-hours work will be required, including weekends or portions thereof.

Job Description:

This role is looking for a passionate and talented person to help our Product Support team provide exceptional customer support for the Company Database DevOps, automation, and monitoring tools. The Product Support Engineer will need to thrive on solving customer problems every day, always aiming to deliver them a great customer experience.

This role will partner with our customers via omnichannel customer engagement tools to help find solutions to their technical challenges. At the same time, the Team Lead will champion our products and provide our internal product development teams with valuable customer feedback.

Qualifications/Experience:

• Successful track record working in a technical environment and a knack for understanding tricky technical concepts. Passion for delivering the highest quality customer service
• Self-motivated team player who relishes every opportunity to problem-solve and troubleshoot
• Basic understanding of networking concepts and troubleshooting practices
• Solid understanding of how to troubleshoot issues in a Windows environment
• Good understanding of Windows permissions and concepts
• Some past experience working in a Support Team or Service Desk environment
• Passion for technology

Preferred Qualifications:

• Previous experience in a customer service role
• Experience setting up and maintaining Windows Server and/or clusters
• Knowledge of installing and maintaining web servers (IIS, Apache)
• SQL Server administration experience (backing up or restoring databases)
• Scripting or basic programming knowledge
• An understanding of installing and maintaining SQL Source Control systems (Subversion, Azure DevOps, Git), and setting up and maintaining Virtual Machines in the Public and/or Private Cloud (Microsoft Azure, AWS, VMware)
• Experience in managing Azure SQL Managed Instances and/or AWS RDS
• Basic Linux command line experience

Job Description:

This role will play a vital role in the Global Support team, working closely with your colleagues in EMEA and APAC. Every day the team will help customers solve their technical problems by performing remote screen share sessions or working with them via omnichannel customer support tools to gather important details about their technical issue. The Team Lead champion company products, provide Product development and Customer success team with customer feedback and help colleagues understand the tools' technical concepts.

This role will be leading a small team of support engineers, carrying out monthly one-to-one coaching, training, and giving feedback consistently. The Team Lead will be responsible for the motivation and development of the team, as well as the measuring of their performance

Qualifications/Experience:

• Solid management experience and have managed a small team before or have and know what it takes to take a step up.
• Successful track record working in a technical environment and a knack for understanding tricky technical concepts.
• Passion for delivering the highest quality customer service
• Self-motivated team player who relishes every opportunity to problem-solve and troubleshoot
• Basic understanding of networking concepts and troubleshooting practices
• Solid understanding of how to troubleshoot issues in a Windows environment
• Good understanding of Windows permissions and concepts
• Some past experience working in a Support Team or Service Desk environment
• Passion for technology.

Preferred Qualifications:

• A degree in a technical or science discipline
• Previous experience in a customer service role
• Experience setting up and maintaining Windows Server and/or clusters
• Knowledge of installing and maintaining web servers (IIS, Apache)
• SQL Server administration experience (backing up or restoring databases)
• Scripting or basic programming knowledge
• An understanding of installing and maintaining SQL Source Control systems (Subversion, Azure DevOps, Git), and setting up and maintaining Virtual Machines in the Public and/or Private Cloud (Microsoft Azure, AWS, VMware)
• Experience in managing Azure SQL Managed Instances and/or AWS RDS
• Basic Linux command line experience

Responsibilities

• Develop and optimize field team onboarding, training, and go-to-market enablement to ensure smooth and on-time deployment in the field
• Proactively build business relationships and business acumen across Sales, Training, Product Marketing, MarCom, and Sales Operations to identify and prioritize initiatives
• Develop and maintain sales onboarding and continued learning strategies
• Ensure that the framework in which training, programs, communications, and other materials are made available to the field is targeted, highly accessible and easy-to-use
• Lead the design and execution of go-to-market enablement programs and experiences to build critical capabilities and foster a culture of high engagement, innovation, and continuous improvement
• Incorporate change management methods and approaches into applicable initiatives to ensure successful adoption
• Support the development of content, programs, and workshops such as sales processes, selling tools, marketing skills, training, and other ongoing programs
• Improve program effectiveness by developing new approaches and techniques
• Maintain regular touchpoints with internal partners and sales leadership
• Be adaptable to change, entrepreneurial, and able to act independently to prioritize workload and meet deadlines
• Conduct regular needs analysis with internal and field partners to outline requirements and translate them into tangible deliverables and enablement programs
• Coordinate and manage the full enablement lifecycle including business plan, development/deployment, and measurement of program KPIs

Requirements

• Strong experience in supporting sales in a medical device industry
• Proven track record of scoping, building, and executing end-to-end programs and strategies
• Dedication to increasing adoption and making an impact
• Knowledge of sales processes, methodologies, and solution selling best practices
• Effective at storytelling, messaging, and brand awareness
• Able to distill and analyze data drawing next steps and opportunities to optimize
• Exceptional written and verbal communications skills
• Proactive, self-directed, and results-oriented
• Ability to travel up to 15% of the time
• Ability to be productive and manage time while working from home

JOB SUMMARY:

Provide direction, guidance, and leadership to the company and our independent sales channel regarding distributor marketing strategies and execution.

RESPONSIBILITIES:

The director of US Marketing-Distribution will focus on 5 key areas to support our distribution network success:

• Performing qualitative, quantitative, and longitudinal market research, establishing key market insights to guide distributor programs.
• Ability to analyze and think creatively on distribution strategy, innovating on conventional processes and practices.
• Owning the development of the annual “US Distributor Marketing Plan” and budget.
• Executing tactical initiatives to generate leads and help our distribution sales network deliver the US number.
• Monitoring analytics and performance metrics that help distributors and sales leadership achieve goals

The position is a significant marketing leadership role requiring a strong background that has high visibility within the business. This individual will relentlessly focus on strategies and programs to make our distributor's partners successful and constantly evaluate and optimize their success. They must have a proven track record of performing all major aspects of medical device marketing.

This individual will have significant interaction with distributors and clinicians and must have strong interpersonal and communications skills to develop close, productive relationships. Must be highly self-motivated, able to work collaboratively, and execute with attention to detail.

EDUCATION:

• Bachelor’s degree (B.S. or B.A.).
• Ten years of experience in medical device sales and/or marketing, spine experience preferred.
• Must have significant experience working with independent sales agents/1099/distributors in medical devices.

QUALIFICATIONS:

• Ability to manage and develop a comprehensive marketing plan.
• Ability to work independently and be an individual contributor in a remote setting.
• Highly organized, self-motivated, and with strong abilities to analyze and resolve problems.
• Must be able to effectively communicate (both verbally and in writing) in individual and group situations.
• Computer literate with knowledge of Microsoft Word, Excel, and Outlook.
• Must be able to make objective and subjective decisions and use judgment in non-routine situations.
• Must have a strong ability to plan, prioritize and execute.
• Must be creative, identify opportunities for improvement and maintain high standards for deliverables.
• Must be able to work effectively with cross-functional teams and external sub-contractors.

EXTENT OF SUPERVISION:

• Minimal supervision and guidance.
• Self-reliant; takes initiative; results-oriented, open-minded.
• A wide degree of latitude is expected.
• Combines analytical approach with experience and judgment to plan and accomplish goals.

work CONDITIONS/PHYSICAL DEMANDS:

• The physical demands are representative of those that must be met by an employee to successfully perform the requirements of this job.
• Must be able to travel independently to domestic and locations.
• Must be comfortable in a hospital and operating room environment.
• The employee is also required to interact with a computer and communicate with peers and co-workers.
• Some out-of-hours work will be required, including weekends or portions thereof.

JOB SUMMARY:

Provide direction, guidance, and leadership to the company and our direct sales representatives regarding distributor marketing strategies and execution.

RESPONSIBILITIES:

The director of US Marketing-DSR will focus on 5 key areas to support our direct sales representative network success:

• Providing hands-on marketing support to our DSR network to guide their success.
• Performing qualitative, quantitative, and longitudinal market research to guide  DSR strategies.
• Executing tactical initiatives to generate leads and help our DSR sales network deliver the US number.
• Monitoring analytics and performance metrics to establish best practices for the DSR  team to achieve goals.
• Owning the development of the annual “US DSR Marketing Plan” and budget.

The position is a significant marketing leadership role requiring a strong background that has high visibility within the business. This individual will relentlessly focus on strategies and programs to make our DSRs successful and constantly evaluate and optimize their success. They must have a proven track record of performing all major aspects of medical device marketing and working with a direct sales channel. Ideally, this individual will have previously managed DSRs in the medical device setting.

This individual will have significant interaction with the sales team and clinicians and must have strong interpersonal and communications skills to develop close, productive relationships. Must be highly self-motivated, able to work collaboratively, and execute with attention to detail.

EDUCATION:

• Bachelors degree (B.S. or B.A.).
• Ten years of experience in medical device sales and/or marketing, spine experience preferred.
• Must have experience working with direct sales representatives in medical devices (ideally managing DSRs).

QUALIFICATIONS:

• Ability to manage and develop a comprehensive marketing plan.
• Ability to work independently and be an individual contributor in a remote setting.
• Highly organized, self-motivated, and with strong abilities to analyze and resolve problems.
• Must be able to effectively communicate (both verbally and in writing) in individual and group situations.
• Computer literate with knowledge of Microsoft Word, Excel, and Outlook.
• Must be able to make objective and subjective decisions and use judgment in non-routine situations.
• Must have a strong ability to plan, prioritize and execute.
• Must be creative, identify opportunities for improvement and maintain high standards for deliverables.
• Must be able to work effectively with cross-functional teams and external sub-contractors.

EXTENT OF SUPERVISION:

• Minimal supervision and guidance.
• Self-reliant; takes initiative; results-oriented, open-minded.
• A wide degree of latitude is expected.
• Combines analytical approach with experience and judgment to plan and accomplish goals.

work CONDITIONS/PHYSICAL DEMANDS:

• The physical demands are representative of those that must be met by an employee to successfully perform the requirements of this job.
• Must be able to travel independently to domestic and locations.
• Must be comfortable in a hospital and operating room environment.
• The employee is also required to interact with a computer and communicate with peers and co-workers.
• Some out-of-hours work will be required, including weekends or portions thereof.

Job Description:

This is an exciting opportunity for an experienced marketer to lead a new team of three Campaign Managers, tasked with creating predictable pipeline generation and deal acceleration for the Accounts Sales team.

• Reporting to the US Regional Marketing Manager, and working closely with the Territory Sales Director, the Commercial Marketing Manager will be responsible for designing, managing, and optimizing integrated campaigns to engage our Accounts and generate pipeline.
• Collaboration with Sales is essential to success with complementary outbound initiatives across Sales and Marketing fundamental to the plan.
• Experience performing market analysis, identifying regional trends, and planning creative and agile campaigns to respond to new market opportunities.
• Comfortable helping Sales reps close existing opportunities, providing sales enablement support for large deals including ABM campaigns and proposals.

Key responsibilities:

• Strategic marketing responsibility for a commercial segment and line management of a Campaign & ABM Manager team.
• Develop and execute strategic functional plans, working with Territory RAD and US Regional Marketing Manager to align strategy with regional goals.
• Be a proactive contributor to the first-line sales management team, partnering with Sales to identify new opportunities and influence the future direction and strategy of the Sales team in which you operate.
• Manage, develop, and coach a team of Campaign and Campaign & ABM Managers working alongside xDRs and AEs to generate pipeline, land and expand Accounts through a blend of strategic and tactical initiatives.
• Support Campaign & ABM Managers with the planning, and execution of joint Sales and Marketing initiatives, ensuring the right allocation of resources and adopting a 1:1, 1: few and 1: many approach where necessary.
• Provide additional ABM support for key accounts and significant deals, identifying opportunities to provide mentoring support and exposure to developing members of the team where possible.
• Capture and deliver insights for your commercial segment, sharing with key stakeholders to increase understanding of our buyers, their challenges and needs, and inform our commercial strategy.
• Collaborate with central marketing and other regional marketing teams to ensure effective use of resources, content and campaigns and avoid duplication of efforts.
• Analyze and report on the performance of a commercial segment, to demonstrate the impact of marketing initiatives on engagement, pipeline and revenue and incorporate trends into future plans.
• Continuously develop management skills in line with company values and best practices, and act in the best interests of the company at all times.
• Perform such other tasks as are consistent with the general description and in support of Regional Marketing Manager.

Qualifications:

• An experienced marketing professional with the ability to create and implement successful marketing strategies, in close collaboration with Sales.
• Demonstrable leadership skills, motivated by the development and results of the team.
• Commercially astute, with experience partnering with Sales and an ability to demonstrate a deep understanding of the sales cycle.
• Strong collaboration and communication skills, with experience building relationships across Sales and Marketing and an ability to easily interact with stakeholders at all levels.
• Excellent project management and organizational skills.
• Metrics-driven with strong analytical ability and experience using insights to optimize and adapt marketing initiatives.
• Experience using marketing technology and preferably Accounts-based marketing platforms

For more information contact Kristin Sless at kristin@gatewayrecruiting.com

Responsibilities

• Develop and optimize field team onboarding, training, and go-to-market enablement to ensure smooth and on-time deployment in the field
• Proactively build business relationships and business acumen across Sales, Training, Product Marketing, MarCom, and Sales Operations to identify and prioritize initiatives
• Develop and maintain sales onboarding and continued learning strategies
• Ensure that the framework in which training, programs, communications, and other materials are made available to the field is targeted, highly accessible and easy-to-use
• Lead the design and execution of go-to-market enablement programs and experiences to build critical capabilities and foster a culture of high engagement, innovation, and continuous improvement
• Incorporate change management methods and approaches into applicable initiatives to ensure successful adoption
• Support the development of content, programs, and workshops such as sales processes, selling tools, marketing skills, training, and other ongoing programs
• Improve program effectiveness by developing new approaches and techniques
• Maintain regular touchpoints with internal partners and sales leadership
• Be adaptable to change, entrepreneurial, and able to act independently to prioritize workload and meet deadlines
• Conduct regular needs analysis with internal and field partners to outline requirements and translate them into tangible deliverables and enablement programs
• Coordinate and manage the full enablement lifecycle including business plan, development/deployment, and measurement of program KPIs

Requirements

• Strong experience in supporting sales in a medical device industry
• Proven track record of scoping, building, and executing end-to-end programs and strategies
• Dedication to increasing adoption and making an impact
• Knowledge of sales processes, methodologies, and solution selling best practices
• Effective at storytelling, messaging, and brand awareness
• Able to distill and analyze data drawing next steps and opportunities to optimize
• Exceptional written and verbal communications skills
• Proactive, self-directed, and results-oriented
• Ability to travel up to 15% of the time
• Ability to be productive and manage time while working from home

Position Summary:

The Sr. Director, Compliance & Integrity is a leading role in our Ethics and Compliance (E&C) Group. The Sr. Director will be responsible for supporting the Chief Compliance Officer with the oversight of the E&C program and designing, implementing, and continually improving upon the elements of an effective compliance program. Primary roles consist of assessing, monitoring, detecting, reporting, and training on current and developing compliance issues and risks to the company; interfacing with Corporate Audit Services (“CAS”), Human Resources, Legal, business contacts, and other key global stakeholders to help ensure a coordinated approach on compliance matters; and maintaining an effective global compliance program. These duties emulatethe Company’s commitment to doing the right thing in the right way along with following the laws, regulations, industry codes, policies, and procedures that govern our business, both of which are foundations of culture.

The role is a new US role directly managing a team of E&C professionals, leading investigations, and related E&C activities, engaging with internal cross-functional stakeholders and external parties, and providing guidance/ direction to internal clients.

Responsibilities:

• Ethics and Compliance (E&C)
  • Design, assess, and continually improve an effective E&C program that prevents and detects wrongdoing, globally
  • Establish the E&C strategic and annual plans
  • Ensure a principle-based Code of Conduct is implemented (policy and execution) stating the company’s commitment to full compliance with relevant laws applicable to commensurate with industry risks, comparative benchmarks, and in association with appropriate and individualized employee engagement mechanisms
  • Support leadership in creating and fostering an engaged global culture of E&C with the law
  • Lead and developed assigned team members of the E&C team (aligning seniority, experience, qualifications, resources, and autonomy from management).
  • Ensure and establish policies and procedures are world-class, principle-based, and readily accessible with clarity and understanding to all employees to aid in employee awareness and reducing risks
  • Manage and oversee the completion of the compliance risk assessment
  • Develop training and communication strategies that are responsive to the Company’s needs and effectively raise awareness of E&C principals
  • Ensure a monitoring program is established and implemented to monitor business activities in identified risk areas to identify potential misconduct. Ensure root cause analysis is conducted to develop corrective and preventative measures
  • Periodically assess and evolve the program over time to address existing and changing compliance risks
• Governance
  • Support and/or represent E&C on various governance committees (e.g., Ethics & Compliance Committee and Investigations Oversight Committee) or as may be assigned
  • Develop strong relationships and act as a business partner with the Company’s business units and affiliates
  • Routinely support CCO and senior-level stakeholders, ensuring content and operations of the E&C program are accurately stated, regular reporting on the effectiveness of the E&C program, and immediate awareness and escalation of complex or sensitive matters, if/as such arise
• Enterprise Risk Management (ERM)
  • Facilitate and support the Company’s ERM Program to identify, assess, and define its risk profile and socialize risk profiles to stakeholders
  • Update and revise the enterprise risk profile on a periodic basis based on emerging risks and lessons learned
  • Report the outcome of ERM annually to the Executive Leadership Team and the Board of Directors to ensure resources are allocated to the Company’s highest priorities
• Anti-Corruption and Third-Party Management
  • Provide oversight to the future development and execution of Anti-Corruption and Third-Party Management Program to assess third party partners
  • Ensure a risk-based due diligence process is established to assess and manage third-party partners
  • Ensure the anti-corruption/anti-bribery requirements and third-party management process is integrated into the relevant procurement and vendor selection and management processes
  • Ensure an ongoing monitoring program of third-party relationships is established and implemented
• Global Hotline and Investigations
  • Oversee the Company’s Integrity Line and ensure a process is established and implemented to handle investigations of such complaints
  • Oversee and support the Investigations Oversight Committee to drive integrity and consistency of the investigation and discipline process including serious violations, risks, trends, discipline, and related preventative strategies

Basic Qualifications:

• Undergraduate degree, Bachelor’s minimum.
• 10+ years of experience in compliance, regulatory role, or related field
• Ability to:
• Ability to establish relationships with peers and senior leaders based on trust, reliability, and confidence and foster an environment of inclusion and partnership between departments
• lead through persuasion, including individuals that do not report to Ethics & Compliance, and effectively lead ad hoc teams from different departments and locations
• Strong understanding of risk management fundamentals/tools and the ability to deal with ambiguity
• Strong change management and project management skills
• Effective leadership and influencing skills (critical thinking, results-oriented, etc.), including a strong reputation for integrity, objectivity, impartiality, fairness, and sound judgment
• Demonstrated knowledge of industry best practices for policies and procedures, training, and communications in a global company
• Preferred experience or demonstrated abilities to lead the following areas:
  • performing compliance risk assessments
  • developing and administering training programs, including an understanding of the efficacy of training and learning and development best practices
  • policy writing and development
  • conducting internal investigations
  • drafting communications that set a tone at the top for support of compliant and ethical behavior
  • third-party risk management
• Experience designing, implementing and enhancing controls related to ethics & compliance
• Ability to partner effectively with stakeholders in multiple geographies and positions within the company with cross-cultural sensitivity and mindset
• Strong interpersonal and communication skills. Ability to explain compliance risks and write policies. Must understand how to influence and diplomatically challenge when needed
• Experience working with and advising senior business partners on ethics and compliance matters.
• High level of professional maturity and sensitivity to confidentiality
• Willingness to champion an idea or position despite dissent
• Be able to handle multiple projects in a fast-paced environment and be able to quickly step in in situations where resources may be restricted, or timing is constrained.
• In addition to top-notch E&C skills, one must have excellent interpersonal, strategic thinking, communication, and organizational skills.
• Proven ability to educate internal clients on complex E&C-related processes, procedures, and risks associated with awareness education, performing with complete integrity for all matters, and delivering on promises made.

Additional Skills & Preferences:

• Advanced degree(s) in management, law, business, compliance, etc.
• Advanced degree in business (e.g., MBA, DBA)
• Strong business acumen and mindset towards collaboration
• Strong ability to develop ideas visually and communicate messaging and guidance to senior leaders with a dedicated following
• Demonstrated and recognized E&C leadership in the field
• Six Sigma certification obtained or actively pursuing
• Consistent support to DE&I initiatives throughout a professional career

JOB SUMMARY:

This position is responsible for theglobal development, implementation, andadministration of all pricing, commercial contracts, domestic bid solicitations, and proposals. The Contracts & Pricing Specialist ensure terms and conditions are negotiated to comply with corporate guidelines. The incumbent acts as a liaison between Legal, Corporate Accounts, Customer and Hardware Service, Finance, and Sales and Marketing departments todevelop and propose a pricing strategy, including exceptions and concessions, while alsoensuring business terms are driving expected corporate business objectives. This position ensures that all pricing and contracts adhere to corporate policy.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Process and review contractual documents carefully to understand all terms/conditions and isolate those that differ fromCompany’s policies.  Obtains cross-departmental approvalsto ensure compliance adhere to Company policies and works collaborativelywith other internal business partners to ensure contracts are developed to support achieving corporate objectives.
• Maintain a complete understanding of contract requirements to ensure all relevant contract administrative obligations are met in a timely and accurate manner.
• Coordinates and assimilates the timely completion of pertinent documents required for proposals and agreements; drive compliance to RFI and RFP processes.
• Responsible for understanding the impacts and results of all awarded contracts for the full lifecycle of those agreements; drives compliance to ensure expectations are achieved.
• Manage the accrual and payment of GPO / IDN admin fees and rebates.
• Monitor compliance with and administer payments for performance-based rebates.
• Measure contract performance relative to the contract deal model.
• Ensures the maintenance of a central repository for all documentation related to contracts and pricingis complete and up to date. Maintains electronic backup files for all proposals, pricing, and related analysis.
• Acts as a liaison withvarious internal business partners to facilitate pricing and contracting with key customers.
• Drives innovation within the department regarding operational efficiency, innovative new deal structures, and novel ways of strategically pricing and contracting.
• Adhereto Company Policy and Procedures related to Contract Administration and Management, Discount and Pricing, ensuring compliance with government regulations, an accurate and reliable accounting application, and reporting obligations.
• Support Sales and Marketingmanagement teams invarious projects that include but are not limited to; development of process improvements, annual price increase, administration, and support of all sales promotions, to enhance throughput and greater efficiency.
• resolution purposes and establish new processes that eliminate future inefficiencies. Interacts with AccountsReceivable when having difficulty collecting payment on invoices.
• Provide both scheduled and ad hoc business analysis for field sales to understand status, the performance of pricing and contracts, and compliance reports.  This includes, but is not limited to, price impact analyses, margin considerations, price parity of hospital systems,
• Maintenance of all GPO / IDN customer affiliations, activations, alignment to appropriate contractual price tiers, with proper communication to all applicable Sales and Marketing associates to ensure they have visibility to contract performance.
• Implement and maintain all Oracle-based pricing, contract terms, required approvals, and customer relationships.
• Ensures compliance with all relevant regulatory/legal requirements.
• Builds qualityinto all aspects of their work by maintaining compliance with all quality requirements.
• May perform other duties as assigned.

Regulatory Responsibilities

• Manages in order to ensure compliance with all relevant regulatory/legal requirements

QUALITY SYSTEMS DUTIES/RESPONSIBILITIES:Individual Contributor

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