Job Description

Ajua is a Silicon Valley backed start-up and Africa’s first Integrated Customer Experience (#IntergratedCX) company driving business growth and giving consumers options on the continent.
The Data Science team is responsible for ensuring that the Ajua products are best in class in not only solving our customers' problems but propelling them into the future by understanding their customers better than they ever have. We are looking for a Senior Data Scientist who will build, deploy and monitor analytics and machine learning capabilities into the Ajua products while ensuring scientific rigour and statistical methods to the many challenges of Integrated Customer Experience Product creation and improvement.

Key Responsibilities:
 

• Frame business requirements and objectives as succinct data science problems.

• Extraction, cleaning and transformation of relevant data for different Integrated Customer Experience Problems for analysis, modelling and reporting.

• Implement and deploy robust, state-of-the-art analytics and machine learning models across the Ajua Product Stack, directly impacting merchants and enterprise customers.

• Work with product teams to translate product feature requirements and use cases into experiments, and lead with the design, development, analysis and reporting of results, leading to decisions that directly impact customers.

• Actively pursue improving data science skills, including but not limited to problem-solving, writing readable/testable/efficient code, mastering Integrated Customer Experience Data, and learning to anticipate Customer and Data related product issues and needs - always staying ahead of the customer.

• Actively participate in internal Data Science and broader technology project reviews and participate in community meet-ups.

• Collaboratively work with the engineering, products, and customer success teams and communicate clearly and effectively regardless of seniority.

Qualifications

• 3+ years industry or academic experience in data science and machine learning.

• Bachelors/Masters in Computer Science, Statistics, Applied Mathematics, or Engineering.

• Highly Fluent in Python and SQL

• Proficient with Python data science libraries (numpy, scipy, spacy, etc.)

• Basic understanding of R (The team works using both Python and R)

• End to end Statistics and probability understanding and rigour.

• Clear, and demonstratable/explainable comprehension of the fundamentals of learning algorithms.

• Natural Language Processing experience a huge plus.

• Familiarity with deep learning frameworks - Tensorflow, PyTorch, etc.

• A record of published patents and/or peer-reviewed conference/journal publications will be considered a big plus. (Contribution of new knowledge/implementation of new knowledge in innovative ways through any of the above ways, is a key requirement.)

• Ability to continuously review machine learning publications and scientific development, pick out what can be implemented and experiment to drive Ajua's innovation.

• Experience working on a team or in a group academic setting and demonstrated ability to collaborate well across teams

• Ability to anticipate how contributions can affect larger Data product delivery, developing risk mitigation and contingency plans

• Demonstrated excellent communication skills with technical and non-technical teammates and a high level of emotional and professional maturity.

• Ability to work seamlessly with Engineering, product and the Data Team to ensures Data-driven products launch smoothly and customer needs are met.

• Ability to Monitor the outcomes of the team’s actions to learn from mistakes and replicate successes.

• A connection to Ajua’s mission and values

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Job Description

Ajua is a Silicon Valley backed start-up and Africa’s first Integrated Customer Experience (#IntergratedCX) company driving business growth and giving consumers options on the continent.

We are looking for an ambitious, experienced, energetic and highly talented Country Manager to take up the exciting role of pioneering growth and penetration in the Nigeria market. The Country Manager will have a unique and challenging opportunity to grow the Ajua business in a vast market.

Key Responsibilities:

● Developing a growth strategy for the market;

● Driving achievement of local revenue targets;

● Establishing and building strong relationships with partners, clients and prospective talent;

● Managing local contract negotiation processes;

● Identifying areas of business opportunity and growth and leading the grasping and closure of these opportunities;

● Increasing Ajua’s exposure and visibility within the Nigeria’s business community;

● Driving the marketing and sales of Ajua’s products;

● Leading business pitches for new customers and partners

● Defining market opportunity with deep analysis of the market;

● Managing P&L that rolls up to the COO’s offices;

● Leading top-to-top client relationship development initiatives and facilitating access for other mSurvey business leaders to develop relationships with the clients.

Qualifications

● Master’s Degree or MBA;

● Strong sales and business development acumen with a record of outstanding delivery;

● Experience working in financial services, telecommunication, tech industries;

● Grasp of the use of data within business and Customer Experience concepts; ● Relationship with mobile operators is a plus;

● Excellent influencing and relationship building skills;

● Strong networking skills;

● Excellent written and verbal communication skills;

● Exceptional project management experience and will have to demonstrate;

● Exposure to a multicultural work environment;

● 10 years or more experience in management in an international business setting;

● At least 10+ years experience in a Commercial management position;

● Significant experience in the finance and marketing fields strongly preferred;

● Fluent in the language of the country;

● Experience living overseas for an extended period of time;

● Exceptionally well organized and driven by success;

● Ability to thrive in high-pressure situations;

● Outstanding negotiating skills;

● Analytical thinker with superior problem-solving skills;

● Solid history of data-driven strategic development;

● Decisive and committed;

● A natural leader who inspires and motivates those around them;

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Job Description

Ajua is a Silicon Valley and Africa Venture Capital backed growth stage start-up, and Africa’s first Integrated Customer Experience (#IntegratedCX) company driving business growth and giving consumers options on the continent.

Are you ready to lead in the building of technologies to solve the continent's most pressing challenges? Then this opportunity is for you! We are looking for a talented Sr. Platform Engineer who shares our passion for building software solutions and the next technologies across the continent.

Reporting to the Head of Engineering, the Senior Platform Engineer is responsible for building outstanding software solutions to support our real time data platform.

The candidate should demonstrate the following skills : 

• Maintain Ajua’s platform uptime, performance, stability and scalability

• Design, guide, mentor and challenge system architecture and design with others

• Develop, maintain, and scale a world class public API

• Develop best possible, most robust, and extensible solutions from feature requests

• Experience working with  data processing technology (Kafka, Hadoop, Spark, etc)

• Experience working with Data Scientists to develop rich value added features

• Experience working with DBA to create ETL and Data Warehouse system

• Experience working with Operations to automate solutions and increase service reliability

• Experience working with Machine Learning and using large-scale data repository for business intelligence; App development a plus.

• Closely monitor all platform related production systems

• Periodically perform On-Call duty

• Analyze requirements thoroughly; Advise and develop solutions that solves the true customers' pain

• Perform testing and unit testing for delivering quality work

• Acquire technical skills and knowledge continuously and aggressively, and help team to develop the same

• Properly document development work completed

• Providing strategic guidance and advice in a true partnership with executive leadership

Qualifications

Basic Requirements

• Bachelors of Science in Computer Science or related engineering discipline

• 8+ years of relevant, broad engineering experience

• Solid data structures and algorithms foundation

• Expert-level understanding of at least one JVM language preferably Java 

• Advanced understanding of the JVM internals, JVM Runtime, JVM GC, and JVM performance tuning

• Advanced understanding of Spring Framework, Spring Boot and Spring Cloud

• Deep understanding of applicable unit and integration testing, and testing frameworks

• Deep understanding of Relational and Non-relational databases

• Strong understanding of big data stack, e.g. Hadoop, Kafka, Spark, etc

• Experience architecting, developing and deploying distributed systems

• Excellent knowledge of Linux and networking

• Working knowledge of containerization and orchestration technologies preferably Docker and Kubernetes

• Strong working knowledge of AWS Cloud computing platform

• Open Source project contributions are a plus

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