Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors.

Team Mission:

The core infrastructure team at Ripjar is responsible for commissioning and maintaining the underlying IT infrastructure that supports the company's data analytics and intelligence solutions. These systems are provisioned in a hybrid public/private cloud environment and include the underlying clusters used for large scale analytics as well as internal tooling and customer facing SaaS service. 

Position Overview:

The DevOps Team Lead will oversee the day-to-day management of the core-infrastructure team (currently 5 headcount), ensuring the efficient provisioning, monitoring, maintenance, and troubleshooting of our mixed public and private cloud environment. This role requires a strategic mindset to design and implement infrastructure improvements while managing performance, capacity, and cost. The role holder will collaborate closely with Product, Delivery, Engineering, and Security to align infrastructure capabilities with business needs alongside regulatory requirements.

Key Responsibilities:

Team Leadership

• Coordination: Oversee the day-to-day activities of the operations team, ensuring that processes run smoothly and efficiently. This includes assigning tasks, monitoring progress, and addressing any issues that arise.
• Technical Oversight: Design and implement improvements to existing infrastructure as well as new services. Evaluate the benefits of third-party managed solutions vs internal provision. 
• Performance Management: Assess and improve the performance of core-infrastructure team members, fostering a culture of continuous development.

Operations Management

• Process Management: Establish and optimise processes that enable the team to independently handle routine tasks.
• Jira Service Desk: Operate an internal facing service desk ensuring triage and timely ticket management as well as evolving ticket types to streamline support requests.
• Out-of-Hours Support: Coordinate out-of-hours support activities, ensuring a collective knowledge base for non-trivial SaaS support issues.
• Incident Response: Manage and contribute to incident response efforts for infrastructure-related issues, ensuring timely resolutions.

Capacity & Cost Management

• Capacity Planning: Conduct infrastructure capacity planning, utilising metrics to inform decisions and ensure readiness for business scaling.
• Cost Tracking & Optimization: Monitor and optimise costs associated with infrastructure and services, ensuring alignment with budgetary goals. 

Compliance & Audits

• Compliance: Manage and contribute to recurring annual compliance activities, including ISO27001 and SOC2 audits, in collaboration with the respective audit teams and third-party advisors.
• Security: Ensure security best practice including identifying potential threats and vulnerabilities, designing secure software systems, and implementing robust security measures.
• Disaster Recovery Testing: Participate in disaster recovery testing, ensuring robust recovery processes are in place.

In addition to the above the role holder should remain technically proficient such that they can contribute to the daily activities of the team including provisioning, monitoring, maintenance, and troubleshooting of our core services.

Requirements:

• Minimum of 5 years in operations management, particularly within a platform / core infrastructure team (or equivalent).
• Proven ability to lead, mentor, and develop team members, fostering a culture of continuous improvement.
• Proficiency in managing hybrid cloud environments (both public and private) and familiarity with relevant technologies and platforms (e.g., AWS, Azure, Google Cloud). Our production workloads are currently hosted in AWS. 
• Proficiency in infrastructure provisioning, systems administration and monitoring tools. We use Terraform, Ansible, k8s and Datadog to manage a range of RHEL/Rocky 9 hosts. Our analytics clusters make use of Spark, HBASE and HDFS. 
• Experience in designing and implementing scalable infrastructure solutions, ideally with some exposure to parallel processing environments used for large-scale analytics.
• An appreciation of security best practice in areas such as network security, threat modelling, vulnerability assessment, IAM, SIEM and incident response. 
• Skills in system monitoring, performance tuning, and troubleshooting infrastructure and micro-service-based architectures.
• Understanding of compliance frameworks like ISO 27001 and SOC 2, and experience in managing audits and compliance activities.
• Familiarity with incident response processes and tools, ensuring timely resolution of issues.

Benefits:

• Competitive salary DOE
• 25 days annual leave, rising to 30 days after 5 years of service.
• Flexible Hybrid working - 2 days in the office and 3 days at home
• 35 hour working week.
• Company Share Scheme.
• Private Family Healthcare.
• Employee Assistance Programme.
• Company contributions to your pension (Salary exchange scheme)
• Enhanced maternity/paternity pay.
• The latest tech including a top of the range MacBook Pro.
• Free food and drink
• Hybrid working from our Cheltenham, Bristol or London offices

Ripjar’s Commitment to Diversity

“Diversity is essential in the way we operate. Having people from different backgrounds, genders and experiences ensures that we make decisions with a truly global perspective. Diversity gives us strength in our technology, analysis and relationships.” - Maria Cox, Head of People Operations

Apply for this job

See more jobs at Ripjar

Apply for this job

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors.

Team Mission

Ripjar’s Engineering team builds software products that make the world safer. We work together, mixing creativity with technology and engineering excellence to solve problems that nobody else can. Our customers - across big tech, world-leading companies and governments - use Labyrinth Intelligence to tackle global challenges in cyber security, financial crime and national security. Our platform provides users with cutting-edge tools for data ingest, analysis and visualisation, powered by built-in AI, a first-class RPA workflow engine and world-leading data security model.

What you'll be doing

As a Senior Software Engineer, you will work alongside and inspire a diverse team of talented engineers to design and build solutions that augment Labyrinth Intelligence’s core capabilities. You will be using the latest technologies to provide solutions that are highly available and operate at scale.

Key Tasks:

• Develop innovative software with a global impact. You’ll work across the software development lifecycle to build and deliver technology in a cross-functional agile team.
• Contribute to the continuous improvement of Ripjar’s technology stack and development process.
• Collaborate with the wider engineering teams, technology, product leaders and customers to establish requirements, design and deliver high quality software.
• Ensure consistent application of architectural decisions and guidelines across Ripjar's software products.

The successful candidate should have these skills:

• Expertise in JavaScript, Node.js and React with an underlying understanding of web technologies and frameworks.
• Proficient in the use of Linux, Git, MongoDB, and OpenSearch.

• An understanding of how to create solutions that are secure, highly available, resilient and scalable.
• A strong understanding of Agile methodologies and the ability to actively contribute to ongoing planning and roadmap execution.
• An ability to work independently and with other stakeholders to design and develop high quality and extendible software.
• Excellent communication skills, both written and verbal, to effectively articulate ideas, identify problems early, provide constructive feedback, and collaborate with the wider team.
• Help influence product enhancements and improvements whilst driving changes to our technical stack.
• A technical proficiency and a concrete understanding of the software development lifecycle (SDLC).
  

Bonus Skills

• Extensive experience in designing and implementing scalable, microservice architecture.
• Strong analytical and problem-solving abilities.
• Familiarly with working with large intricate codebases, as well as an understanding of how these should be structured to promote long term maintainability.
• Exposure to cloud platforms (AWS), containerisation technologies (Docker, Kubernetes) and data processing solutions (Apache NiFi).

• Experience with AI/ML systems
• Familiarity with React Contexts would be advantageous.
• SC or DV clearance would be beneficial

Why we think you’ll enjoy it here:

• Base Salary of up to £80,000 per year DOE
• 25 days annual leave, rising to 30 days after 5 years of service
• Hybrid working
• 35 hour working week
• Flexible Working
• Life assurance
• Company Share Scheme
• Private Family Healthcare
• Employee Assistance Programme
• Company contributions to your pension
• Enhanced maternity/paternity pay
• The latest tech including a top of the range MacBook Pro
• Candidates can work from our Cheltenham, Bristol or London offices
• Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Ripjar's Commitment to Diversity

“Diversity is essential in the way we operate. Having people from different backgrounds, genders and experiences ensures that we make decisions with a truly global perspective. Diversity gives us strength in our technology, analysis and relationships.” - Maria Cox, Head of People Operations

See more jobs at Ripjar

Apply for this job

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors.

Team mission

The Ripjar Sales Team core mission is to deliver best in class solutions to our customers, to empower them to identify, investigate and prevent complex financial crimes through proactive collaboration and detailed understanding of their problems.

Our whole team ethos is built on integrity, professionalism, creativity and pride.

What you'll be doing

Reporting directly to the VP of Global Head of Sales - Labyrinth Screening, Ripjar is looking for a highly motivated Sales professional to join our North American sales team. The Sales Director is an exciting opportunity to join a rapidly growing and well-funded scale-up, to take control of new business sales in to the Financial Services sector for our Labyrinth Screening product and existing Account Management activities in the assigned territory to maximise business revenue streams. This position is integral for aggressive growth plans in 2024.

Key responsibilities

• Define, implement & execute a sales strategy to exceed your revenue targets for Financial Service sales
• Generate new leads through inbound and outbound sales activities
• Manage leads to closure through a complex sales cycle
• Maintain detailed opportunity information and provide accurate forecasting
• Collaborate with Partners to maximise lead generation and account coverage
• Develop and maintain detailed territory go to market and account plans
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions

Key Skills

• Minimum 10 years direct enterprise software selling experience.
• A solid background selling complex solutions into Financial Services
• Proven network of Director Level stakeholders and decision makers
• Understands consultative selling and complex sales cycles
• Can perform effectively in difficult and complex situations
• Strong commercial and entrepreneurial skills, ability to negotiate high value contracts
• Ambitious, energetic and strong interpersonal skills
• Constructive, resilient and perseverant
• An independent decision maker
• Can achieve success through others and is prepared to lead from the front
• Results driven and proven track record of overachieving sales targets
• Ability to work within a team orientated and innovative environment
• Excellent written and verbal professional communication skills
• Self-driven, highly motivated and independent contributor
• Proven negotiator, positive attitude, self-initiative

Why we think you’ll love it here

• Base Salary
• The candidate can select from the following list of benefits:
• 401K Retirement Plan
• Dental Cover
• Flexible Spending Account
• Health Saving Plan
• Life Cover
• Long Term Disability
• Medical Cover
• Short Term Disability
• Vision
• Voluntary Accident Cover
• Voluntary Critical Illness Cover
• Voluntary Life Cover

Ripjar’s Commitment to Diversity

“Diversity is essential in the way we operate. Having people from different backgrounds, genders and experiences ensures that we make decisions with a truly global perspective. Diversity gives us strength in our technology, analysis and relationships.” - Maria Cox, Head of People Operations

See more jobs at Ripjar

Apply for this job

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors.

Team mission:

Our team enables the delivery of high-quality software to a variety of environments through technical skills, process implementation and software management, anchored in a continuous innovation culture.

What you’ll be doing:

As an Infrastructure Engineer at Ripjar you will be responsible for ensuring the reliability and security of the infrastructure that underpins our development and operational services. You will play an active role in supporting and continuously improving our core infrastructure offering, providing a solid foundation upon which we can deliver cutting-edge solutions to our customers.

 Key tasks:

• Automate the deployment, operation and maintenance of systems in a hybrid cloud environment using Infrastructure as Code and Configuration Management tooling.
• Administer systems and applications hosted on Linux-based systems.
• Design, deploy and maintain IP networks.
• Create robust automated solutions to allow development teams to self-serve routine infrastructure requests.
• Improve code security by integrating security testing tools into build and deployment pipelines.
• Implement effective monitoring of the reliability and security of applications and infrastructure services.

The successful candidate should have these skills:

We recognise that demonstrable skills in all these technologies is not easy to find. Don’t let that stop you from applying! We can work in partnership to identify your strengths and provide you with the training necessary to fill any gaps.

• Strong experience of administering and securing Linux hosts on both virtual and physical infrastructure.
• Extensive experience using Infrastructure as Code and Configuration Management tooling, e.g. Terraform, Helm, Ansible.
• Experience of configuring, managing and securing public cloud infrastructure, e.g. AWS, Azure.
• Experience of administering containerised applications using Docker and Kubernetes.
• Experience of administering IP networking in a corporate environment.
• Experience of automating tasks using languages and tools such as Bash, Python, JavaScript, and GitHub Actions.
• Knowledge of how to effectively use security testing and monitoring tooling, e.g. SAST and SIEM products.

 Candidates with the following background will be of particular interest:

• Experience contributing to incident response across a complex microservice-based application
• Application Security best practice including identifying potential threats and vulnerabilities in applications, designing secure software systems, and implementing robust security measures.

Why we think you’ll love it here

• Base Salary of up to £90,000 per year depending on skills and experience
• 25 days annual leave, rising to 30 days after 5 years of service
• Hybrid working option for employees
• Company Share Scheme
• Private Family Healthcare
• Life Assurance
• Employee Assistance Programme
• Company contributions to your pension
• Enhanced maternity/paternity pay
• The latest tech including a top of the range MacBook Pro
• We have offices in Cheltenham, London and Bristol
• There is a well-stocked pantry with food, snacks and drinks when in the office

Ripjar's Commitment to Diversity

“Diversity is essential in the way we operate. Having people from different backgrounds, genders and experiences ensures that we make decisions with a truly global perspective. Diversity gives us strength in our technology, analysis and relationships.” - Maria Cox, Head of People Operations

See more jobs at Ripjar

Apply for this job

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors.

Team mission:

Our engineering team builds software that makes the world a safer place. We work collectively to use technology, creativity and engineering best practice to solve problems that nobody else can.

What you’ll be doing:

You’ll join a diverse team of talented engineers building Labyrinth Screening: a sophisticated AI-powered solution at the forefront of the fight against financial crime. You’ll contribute to our customers’ success by designing, developing and shipping features to prevent money laundering, fraud and terrorist financing.

Some of the key technology challenges facing the team this year include:

• Developing our scalable, multi-tenant, cloud-based SaaS-first architecture.
• Upgrading our DevOps tooling to ship code fast with certainty.
• Automating end user and system actions with our Labyrinth RPA Workflow Engine.
• Harnessing the power of Labyrinth Screening to work with arbitrary data at any scale within wider financial crime, cyber crime and national security solutions.

Key tasks:

• Develop innovative software with a global impact. You’ll work across the software development lifecycle to build and deliver technology in a cross-functional agile team.
• Collaborate with engineers, product managers, architects, UX and QA specialists as part of the wider Ripjar engineering team.
• Work with our Delivery team to provide deep support expertise for our growing customer base.
• Contribute to the continuous improvement of Ripjar’s technology stack and development process.

The successful candidate should have these skills:

We recognise that demonstrable skills in all these technologies is not easy to find. Don’t let that stop you from applying! We can work in partnership to identify your strengths and provide you with the training necessary to fill any gaps.

• You will ideally worked have with some of our core technologies: Node.js, React, Elasticsearch, Kafka, MongoDB, Redis. You’ll be proficient in at least one programming language and be used to evaluating new technologies
• Building and maintaining production software. It’s great if you’ve worked with large scale data processing systems and complex JavaScript or Python codebases.
• You will be technically proficient with each stage of the software development lifecycle. Your strengths will include designing and developing high quality software, finding and fixing bugs and providing maintenance for production systems.
• Strong communication skills. You’ll be able to explain complex concepts, write clear and concise code reviews, pull requests and documentation.
• Must be able to work Hybrid from either Cheltenham, Bristol or London 2 days per week.

Why we think you’ll love it here:

• Salary up to £80,000
• 25 days annual leave, rising to 30 days after 5 years of service.
• Hybrid working - 2 days in the office and 3 days at home
• Company Share Scheme.
• Private Family Healthcare.
• Employee Assistance Programme.
• Company contributions to your pension.
• Enhanced maternity/paternity pay.
• The latest tech including a top of the range MacBook Pro.
• Hybrid working from our Cheltenham, Bristol or London offices

Ripjar’s Commitment to Diversity

“Diversity is essential in the way we operate. Having people from different backgrounds, genders and experiences ensures that we make decisions with a truly global perspective. Diversity gives us strength in our technology, analysis and relationships.” - Maria Cox, Head of People Operations

See more jobs at Ripjar

Apply for this job

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors.

Team mission:

Our engineering team builds software that makes the world a safer place. We work collectively to use technology, creativity and engineering best practice to solve problems that nobody else can.

What you’ll be doing:

You’ll join a diverse team of talented engineers building Labyrinth Screening: a sophisticated AI-powered solution at the forefront of the fight against financial crime. You’ll contribute to our customers’ success by designing, developing and shipping features to prevent money laundering, fraud and terrorist financing.

Some of the key technology challenges facing the team this year include:

• Developing our scalable, multi-tenant, cloud-based SaaS-first architecture.
• Upgrading our DevOps tooling to ship code fast with certainty.
• Automating end user and system actions with our Labyrinth RPA Workflow Engine.
• Harnessing the power of Labyrinth Screening to work with arbitrary data at any scale within wider financial crime, cyber crime and national security solutions.

Key tasks:

• Develop innovative software with a global impact. You’ll work across the software development lifecycle to build and deliver technology in a cross-functional agile team.
• Collaborate with engineers, product managers, architects, UX and QA specialists as part of the wider Ripjar engineering team.
• Work with our Delivery team to provide deep support expertise for our growing customer base.
• Contribute to the continuous improvement of Ripjar’s technology stack and development process.

The successful candidate should have these skills:

We recognise that demonstrable skills in all these technologies is not easy to find. Don’t let that stop you from applying! We can work in partnership to identify your strengths and provide you with the training necessary to fill any gaps.

• You will ideally worked have with some of our core technologies: Node.js, React, Elasticsearch, Kafka, MongoDB, Redis. You’ll be proficient in at least one programming language and be used to evaluating new technologies
• Building and maintaining production software. It’s great if you’ve worked with large scale data processing systems and complex JavaScript or Python codebases.
• You will be technically proficient with each stage of the software development lifecycle. Your strengths will include designing and developing high quality software, finding and fixing bugs and providing maintenance for production systems.
• Strong communication skills. You’ll be able to explain complex concepts, write clear and concise code reviews, pull requests and documentation.
• Must be able to work Hybrid from either Cheltenham, Bristol or London 2 days per week.

Why we think you’ll love it here:

• Salary up to £80,000
• 25 days annual leave, rising to 30 days after 5 years of service.
• Hybrid working - 2 days in the office and 3 days at home
• Company Share Scheme.
• Private Family Healthcare.
• Employee Assistance Programme.
• Company contributions to your pension.
• Enhanced maternity/paternity pay.
• The latest tech including a top of the range MacBook Pro.
• Hybrid working from our Cheltenham, Bristol or London offices

Ripjar’s Commitment to Diversity

“Diversity is essential in the way we operate. Having people from different backgrounds, genders and experiences ensures that we make decisions with a truly global perspective. Diversity gives us strength in our technology, analysis and relationships.” - Maria Cox, Head of People Operations

See more jobs at Ripjar

Apply for this job

At Ripjar, we help governments and organisations automate the detection, investigation, and monitoring of threats from criminal activity.

Ripjar originally spun out from GCHQ and now has 140 staff based across Cheltenham, Bristol, London and Canberra, as well as a smaller presence in the USA and Singapore. We have two successful, inter-related products; Labyrinth Screening and Labyrinth Intelligence. Labyrinth Screening allows companies to monitor their customers or suppliers for entities that they aren’t allowed to or do not want to do business with (for ethical or environmental reasons). Labyrinth Intelligence empowers organisations to perform deep investigations into varied datasets to find interesting patterns and relationships.

Data infuses everything Ripjar does. We work with a wide variety of datasets of all scales, including an always-growing archive of 10 billion news articles in (nearly!) every language in the world going back over 30 years, sanctions and watchlist data provided by governments, plus 250 million organisations and ownership data from global corporate registries.

This is a great time to join a growing group of highly talented technologists and data scientists who are building products that solve real-world issues and are changing the way criminal activities are detected and prevented.

Team Mission

The core analytics team, which sits within the engineering team, enables the delivery of high-quality data science products and software to a variety of environments through technical skills, process implementation and software management, anchored in a continuous innovation culture. 

What you'll be doing

We're looking for an experienced, highly motivated Machine Learning Engineer to support the design, development, and ongoing maintenance of Ripjar's analytics and data products. You will design and implement machine learning solutions, develop and optimise their models, and ensure their integration into Ripjar's software products and data processing pipelines, focusing on enhancing system performance and scalability. You will be working with a variety of Language models (including LLMs), machine learning tools and large-scale distributed clusters.

You will have a strong technical and theoretical background, and be proficient in at least one programming language that includes Python. You will have a good understanding of machine learning and large-scale data analysis, and will be adept at implementing and optimising algorithms to handle complex data at scale

Some recent developments, Ripjar’s data professionals have been involved with:

• AI Risk Profiles - Whitepaper – Entity Resolution across tens of millions of news articles
• Profile Summaries (generated using LLMs) – Using LLMs to summarise news articles linking an entity to financial crime (or other similar risks)

Key Tasks:

• Developing architectures and frameworks for machine learning systems that can handle large-scale data and complex computations.
• Develop and evaluate machine learning models to enhance Ripjar’s software and data products.
• Integrate ML models into new and existing components and consider the lifecycle and practical use of each model.
• Implement feature requests for Ripjar’s analytics components.
• Work with Ripjar's Data Engineers and engineering teams to support the scaling up and integration of new analytics and models into Ripjar's products and data processing pipelines.
• Produce statistical tests and summarise test outputs.
• Document system designs, models and test methodologies.
• Provide support to stakeholders in understanding the implementation of analytics, models and test results.
• Make use of Ripar’s large-scale data processing and analysis infrastructure to analyse data sets in order to identify patterns and to produce statistical outputs to support the development of new analytics and models.

Key Skills

We value diversity of experience and thought and recognise successful candidates may not tick all the following boxes. If you think you have something to offer, then we'd love to chat to you and hear how you would contribute to this role.

• A good understanding of machine learning and experience training and deploying machine learning models within products at scale, including ongoing maintenance.
• Proficiency using a range of machine learning techniques including Natural Language Processing techniques for solving problems, and ideally making use of Large Language Models
• Proficiency in Python, particularly with machine learning and data science libraries such as PyTorch/Tensorflow, scikit-learn, numpy and pandas.
• Good communication and interpersonal skills.
• Experience working with large-scale data processing systems such as Spark and Hadoop.
• Experience in software development in agile environments and be an advocate of the software development lifecycle.
• Experience using and implementing ML Operations approaches

• Working knowledge of statistics and statistical models is valuable.

Why we think you’ll enjoy it here:

• Base Salary of up to £70,000 per year DOE
• 25 days annual leave, rising to 30 days after 5 years of service
• Hybrid working option for employees
• Company Share Scheme
• Private Family Healthcare
• Employee Assistance Programme
• Company contributions to your pension
• Enhanced maternity/paternity pay
• The latest tech including a top of the range MacBook Pro
• Candidates can work from our Cheltenham, Bristol or London offices
• Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Ripjar's Commitment to Diversity

“Diversity is essential in the way we operate. Having people from different backgrounds, genders and experiences ensures that we make decisions with a truly global perspective. Diversity gives us strength in our technology, analysis and relationships.” - Maria Cox, Head of People Operations

See more jobs at Ripjar

Apply for this job