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Visa


Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Headquarter Location:
San Francisco, California, USA

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Visa is hiring a Remote Head of North America FI Sales, Direct

Job Description

Visa Direct is a payment service that Visa provides to clients such as issuers, acquirers, processors, merchants and service providers to facilitate fund transfers & disbursements to Visa accounts around the world using push payment technology, i.e. Original Credit Transaction.

Visa Direct consumer and business applications include person to person transfer, person to micro business transfer, funds disbursement, bill payment, cross-border remittance and more.

The Visa Direct Sales Director will drive sales acceleration and be part of building a new ecosystem in the fast-moving world of payments.

This role will be responsible for selling directly to potential clients across multiple segments, partnering with sales leaders to achieve critical sales targets, and contributing to the continued growth of Visa Direct.

We will be working in an agile environment so this person must be influential in demonstrating the value of Visa Direct, proactive in ensuring we achieve our goals, and skilled in pivoting and adjusting as new information and lessons learned come to light.

This is a matrix, cross functional role so organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, digital partnership sales, client consulting, marketing, and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

Visa is looking for an individual who is a thought leader in strategy and business growth with a consistent track record of success in fast paced environments with demanding timelines.

Essential Functions:

  • Achieve or exceed Global and North America Visa Direct sales goals.
  • Achieve annual sales goals of Visa Direct, in partnership with account executives and sales teams
  • Take clients through the sales cycle from prospecting to solutioning to deal structure to contract
  • Develop sales strategy for sales acceleration, including assessing high potential client targets, use cases, verticals, etc.
  • Work with existing Visa Account Executives to cross-sell Visa Direct solution where a good fit exists
  • Identify and sell to merchants, acquirers, and payment processors to have them add Visa Direct to their portfolio of offerings to their clients
  • Work with cross functional partners across all regions to ensure we have what we need to be successful with our clients
  • Work with local and global Visa Direct Product team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
  • Work with Financial Institution and Digital Partnership teams to ensure cohesion and consistency for overall regional partners, priorities, and goals
  • Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
  • Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
  • Represent Visa Direct at select conferences/tradeshows to provide education/thought leadership and engage with clients, prospects, and partners.
  • Work with Finance to ensure appropriate incentive structure, modeling and incentive deal review structure and approval process
  • Work with Legal to ensure client contracts that aim toa successful outcomes for both Visa and our clients
  • Work with Client Services to handoff from sale to implementation and ensure well run projects
  • Lead regular pipeline review and problem-solving sessions with the sales teams and help problem solve when client plans are stalled

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications:
• 10 or more years of work experience with a bachelor’s degree or at least 8
years of work experience with an advanced degree (e.g. Masters/
MBA/JD/MD) or at least 3 years of work experience with a PhD.

Preferred Qualifications:
• 12 or more years of work experience with a bachelor’s degree or 8-10 years of
experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 6+ years
of work experience with a PhD.
• 10 years of executive and consultative selling experiences with a bachelor’s
degree, including FI Relationship Manager, Cross border payments in a Bank
or Fintech environment, Correspondent Banking and/or Banking FI Sales.
• Creative self-starter with a bias toward action and consistent track record for
successfully developing, building, launching and commercializing technology
products that delight customers
• Highly skilled problem solver with a strong focus on delivering for clients
• Excellent listening and communication skills, both verbal and written, and
executive presence, must be able to collaborate with our most senior client
executives
• Ability to explain complex business and technical concepts to a broad
audience in an approachable way to drive adoption
• Accomplished sales leader with a demonstrated ability to set overarching
sales strategy
• Demonstrated thought leadership and the ability to think creatively and to
identify new ways to approach common problems
• Passionate about what you do and excited about the opportunity to transform
payments working for the industry leader
• Ability to inspire direct reports and influence those without direct
management responsibility
• Possess a high level of professionalism and leadership skills to build
business relationships, trust and respect with business partners and suppliers
• Strong team player, self-motivated and the ability to work independently at
coordinating across functional activities, obtain consensus and elevate issues
at critical junctures appropriately
• Ability to operate in a highly matrixed environment
• Financial payment industry knowledge required, push payments or real-time
payments experience a plus
• Foundational knowledge of open loop payment ecosystem including payfacs,
acquirers, ISV’s, issuers, etc.…

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Visa is hiring a Remote Sr Manager, Solution Architect - Payments

Job Description

Visa’s Acceptance Solutions Professional Services (ASPS) solves problems and accelerates innovation and growth for merchants, acquirers, partners, and payment technology providers by providing a range of services including consulting, technology, and business transformation, developing target state architectures, customer journey mapping, custom, testing, migration, and implementation services. 

We are looking for a passionate, dynamic and customer focused Client Solution Architect to join Visa’s Acceptance Solutions Professional Services team.

The ideal candidate is a motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision, a fast learner, a highly effective communicator with strong ability to influence the solution architecture with internal stakeholders and external clients and be able to provide direction when needed to junior architects, consultants, and analysts in the project team. 

Job Scope

  • Conduct workshops, identify client needs, elicit insights and drivers behind the needs, design solutions that meet the client needs considering all vectors that might impact the solution including but not limited to Visa’s Acceptance Platform strategy and direction, client ecosystem, desired time-to-market, and global market applicability.

  • Understand current state architecture, define future state vision, and target state architectures, define solutions, and build roadmap of prioritized features to meet client requirements both on and off the Visa Acceptance Platform

  • Understands our clients’ needs and business outcomes and can act as the technical champion within Visa to advocate for their clients, while mindful and respectful of competing product development priorities and backlogs, to effectively manage client expectations while ensuring the feasibility of solutions by mapping components to actual existing capabilities and assets.

  • Provides thought leadership on all payments and commerce-related matters to develop a vision for specific areas of solution with an eye toward applicability across the greater client base.

  • Initiates solution ideation and execution to drive the creation of new solutions with CyberSource solution owners and product managers, as well as 3rd-party technology providers. Turns ideas into proof of concepts, prototypes, and technical artifacts to highlight our innovations, or to solicit client feedback on new product features or functionality.

  • Produce Solution Documents and other artifacts that detail functional and non-functional requirements, solution design including flows, business architecture diagrams, user experience, impacted components, relative prioritization of desired feature sets, acceptance criteria etc., encompassing all relevant parts of the ecosystem of merchants, partners, and 3rd party technology providers.

  • Partners with Product Development Systems Architects to ensure all client solutions align with long-term platform architecture strategy.

  • Collaborates with the Client-facing teams and coordinates with Visa Acceptance Solutions Professional Services Engagement Managers to own all technical payment related client deliverables, from inception to release. Manages client evolution for new launches including further solution design, training and operational processes for solution launches where appropriate.

  • Engages Product Managers, Sales Engineers, Developers, Product Support, Partners, and External vendors on solution scoping and business case creation for all net new development.

  • Drives coordination with core product teams to prioritize product changes and feature enhancements, identifying critical paths and risks.

  • Supports a sustained level of involvement in the internal and external testing of all products, solution, and feature releases, to ensure that all requirements and flows meet defined requirements and quality standards.

  • Maintains high level of expertise across Visa Acceptance Solutions’ products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.

  • Stays abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions.

Key Leadership Competencies:

•          Builds and leverages partnerships across the Visa organization

•          Execute against commitments

•          Acts like an owner, values accountability

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Payments and Financial Services and Technologies consulting background and experience.
Domain:
• Advanced understanding of banking, payment card systems, payment methods and merchant acquiring and processing globally
• Detailed and demonstrated experience in eCommerce, mobile and point-of-sale technologies
• Highly preferred to have an understanding of Fraud Management, PCI, Product Management, and Marketing Principles
• Current knowledge of emerging payment trends, players, and competitive landscape

Business:
• Negotiation skills with a track record of achieving results
• Strong analytical, quantitative, commercial, project management and interpersonal skills
• High energy level, performance oriented and passionate about merchants, acquirers, and technology in the digital commerce space
• An ability to appropriately recommend and influence phasing and prioritization of underlying capabilities and activities.
• Strong verbal and written communication skills and an ability to simplify and communicate complex technical issues to non-technical executives, sales teams, and other stakeholders.
• Experience and comfort in engaging with internal and client executive teams.
• Ability to inspire and lead high performing cross-functional teams who can envision and create innovative solutions that meet the needs of our global clients, leading large teams where there is not a direct reporting line and able to manage ambiguous situations.
• Intellectual curiosity and interest in digging into the detail, understanding data, making recommendations based on that data, and using it to solve problems.

Technical:
• Basic understanding of payment message formats
• Must have had exposure to technical design and review process
• Understanding of cloud architecture, API management is beneficial
• Must be able to create technical and functional solutions with appropriate tools

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Visa is hiring a Remote Director, Professional Services Solution Consulting Architect

Job Description

Visa’s Acceptance Solutions Professional Services (ASPS) solves problems and accelerates innovation and growth for merchants, acquirers, partners, and payment technology providers by providing a range of services including consulting, technology, and business transformation, developing target state architectures, customer journey mapping, solution development, product acceleration, development, testing, migration, implementation, and value realization.

We are looking for a passionate, dynamic and customer focused Client Solution Architect to join Visa’s Acceptance Solutions Professional Services team. The Director, Solution Architect role will report into the Sr. Director within the Acceptance Solutions Professional Services team.

The ideal candidate is a motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision, a fast learner, a highly effective communicator with strong ability to influence the solution architecture with internal stakeholders and external clients and be able to provide direction when needed to junior architects, consultants, and analysts in the project team.

Job Scope

· Conduct workshops, identify client needs, elicit insights and drivers behind the needs, design solutions that meet the client needs considering all vectors that might impact the solution including but not limited to Visa’s Acceptance Platform strategy and direction, client ecosystem, desired time-to-market, and global market applicability.

· Understand current state architecture, define future state vision, and target state architectures, define solutions, and build roadmap of prioritized features to meet client requirements both on and off the Visa Acceptance Platform

· Understands our clients’ needs and business outcomes and can act as the technical champion within Visa to advocate for their clients, while mindful and respectful of competing product development priorities and backlogs, to effectively manage client expectations and delivery timeline while ensuring the feasibility of solutions by mapping components to actual existing capabilities and assets.

· Provides thought leadership on all payments and commerce-related matters to develop a vision for specific areas of solution with an eye toward applicability across the greater client base.

· Initiates solution ideation and execution to drive the creation of new solutions with CyberSource solution owners and product managers, as well as 3rd-party technology providers. Turns ideas into proof of concepts, prototypes, and technical artifacts to highlight our innovations, or to solicit client feedback on new product features or functionality.

· Produce Solution Documents and other artifacts that detail functional and non-functional requirements, solution design including flows, business architecture diagrams, user experience, impacted components, relative prioritization of desired feature sets, acceptance criteria etc., encompassing all relevant parts of the ecosystem of merchants, partners, and 3rd party technology providers.

· Partners with Product Development Systems Architects to ensure all client solutions align with long-term platform architecture strategy.

· Collaborates with the Client-facing teams and coordinates with Visa Acceptance Solutions Professional Services Engagement Managers and Solution Engineers Managers to own all technical payment related client deliverables, from inception to release. Manages client evolution for new launches including further solution design, training and operational processes for solution launches where appropriate.

· Engages Product Managers, Sales Engineers, Developers, Product Support, Partners, and External vendors on solution scoping and business case creation for all net new development.

· Drives coordination with core product teams to prioritize product changes and feature enhancements, identifying critical paths and risks.

· Supports a sustained level of involvement in the internal and external testing of all products, solution, and feature releases, to ensure that all requirements and flows meet defined requirements and quality standards.

· Maintains high level of expertise across Visa Acceptance Solutions’ products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.

· Stays abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions.

Key Leadership Competencies:

• Builds and leverages partnerships across the Visa organization

• Execute against commitments

• Acts like an owner, values accountability

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
· Payments and Financial Services and Technologies consulting background and experience.
· Advanced understanding of banking, payment card systems, payment methods and merchant acquiring and processing globally
· Detailed and demonstrated experience in eCommerce, mobile and point-of-sale technologies
· Highly preferred to have an understanding of Fraud Management, PCI, Product Management, and Marketing Principles
· Current knowledge of emerging payment trends, players, and competitive landscape
· Negotiation skills with a track record of achieving results
· Strong analytical, quantitative, commercial, project management and interpersonal skills
· High energy level, performance oriented and passionate about merchants, acquirers, and technology in the digital commerce space
· An ability to appropriately recommend and influence phasing and prioritization of underlying capabilities and activities.
· Strong verbal and written communication skills and an ability to simplify and communicate complex technical issues to non-technical executives, sales teams, and other stakeholders.
· Experience and comfort in engaging with internal and client executive teams.
· Ability to inspire and lead high performing cross-functional teams who can envision and create innovative solutions that meet the needs of our global clients, leading large teams where there is not a direct reporting line and able to manage ambiguous situations.
· Intellectual curiosity and interest in digging into the detail, understanding data, making recommendations based on that data, and using it to solve problems

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Visa is hiring a Remote Sr. Manager, Global Supplier Risk Management

Job Description

The role requires the ability to work in a complex and diverse, international, and multi-currency environment.  Key tasks include 

  • Oversight of Data Maintenance function, focusing on key operational metrics including turnaround time, SLA tracking, and employee productivity

  • Management of Data Maintenance team, located in multiple geographies, to enable a consistent approach to queue management, assessing workloads, addressing backlogs, and resolving escalations

  • Lead the ongoing, global initiative to enable suppliers on the Ariba Network, including completion of setup tasks, integration into on-boarding functions, and achieving high levels of network adoptions within Visa’s supplier base

  • Partner with global peers and finance leaders to constantly enhance and improve key processes, including reduction of SLA times, process automation, and enhancements that are critical to drive efficiency needed to manage rapidly expanding business activity

  • Preparation and analysis of global metrics, utilizing data to create process efficiencies, identify bottlenecks, and initiate process improvements

  • Act at primary liaison for internal audit and SOX testing and validation

  • Instill a culture of continuous improvement in a methodical, pragmatic and expeditious manner including automation of manual processes and controls and standardization of accounting or business processes.  Use Lean Six Sigma methodologies to improve Controllership activities

  • Drive team performance to “Best in Class” standards by improving employee commitment and identifying single point of accountability

  • Develop effective succession planning, strategic resources, and focus on employee career growth

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:
• 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Experience managing aspects of the Procure to Pay process, including due diligence tasks and management of large volume of data
• Experience of managing a finance team in a commercial multi-national environment
• Sound experience with managing internal and external audits
• Ability to work well under pressure, across different functional groups and manage multiple projects simultaneously.
• Ability to think strategically and support business objectives while effectively balancing risk reward trade-offs
• Knowledge of Microsoft office applications, Oracle Financials, Service Now, and SAP product suite of Ariba and Concur
• Knowledge of the payment industry
• Self-directed and motivated
• Strong prioritization skills and ability to manage issues to resolution
• Working knowledge of Lean Six Sigma principles and tools
• Proven leadership skills, with the ability to instigate and support change.
• Able to communicate and build cross-functional relationships work with all levels of personnel and interact with senior and executive management
• Customer focused, driven and can lead by example

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+30d

Compliance Operations Director

VisaLondon, United Kingdom, Remote

Visa is hiring a Remote Compliance Operations Director

Job Description

Job Purpose 

As the Director Operational Compliance, you will have a significant role in the implementation of the different regulatory and legal frameworks across our different licensed entities.  Ensuring that we build customer centric processes whilst maintaining the highest standards of compliance. Helping to enable sustainable growth in the business

 

What we expect of you, day to day

  • Lead our Group Operational Compliance function. Including managing

    • transaction monitoring and screening,

    • new business onboarding,

    • operational fraud management

  • Develop and improve the operational processes required to ensure the business is compliant with relevant regulation, is managing its risk and creating fantastic customer experiences.

  • Ensure that the key operational metrics are defined, and made available to the business.

  • Collaborate closely with colleagues in the 2nd line financial crime teams to ensure global policies and standards effectively mitigate financial crime risk and deliver a best-in-class experience for our clients.

  • Input into the design and improvement of financial crime systems and controls. 

  • Input into risk appetite decisions.

  • Own and lead on the delivery of key financial crime improvement projects.

  • Support the global compliance leadership with both internal and external financial crime audit and assessments.

Qualifications

To apply for this role, we are looking for someone that has at least 3 years within Financial Crime Prevention within the financial services industry. We will also require the following

  • Strong knowledge of global financial crime regulations with deep expertise in one or more jurisdictions.
  • Experience of designing and implementing effective financial crime control frameworks.
  • Comfortable working with data
  • Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders, including teams outside of the compliance function.
  • Excellent negotiator with the ability to bring teams and people with diverse ways of thinking together.
  • Ability to work in a fast paced and time sensitive environment and handle multiple tasks simultaneously.

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+30d

Engineering Manager

VisaLondon, United Kingdom, Remote
DevOPSTDDagileBachelor degreescrumapiqajavadockerkubernetes

Visa is hiring a Remote Engineering Manager

Job Description

At Currencycloud you can work from home, or visit our plush offices in London, Cardiff or Amsterdam! You'll need to be based in either the UK or Netherlands for this role, and have the necessary work permissions.

 

Currencycloud was acquired by Visa in December 2021. Our Engineering Managers lead the engineers that are responsible for implementing an industry-leading API that has already processed over USD50 billion of cross-border transactions for over 5 million end-users, and is available to our clients 24x7. 

We follow the principle of having small autonomous teams that are owners of their future. The Engineering Manager is responsible for all engineers in a team, including both Software and Quality engineers. 

If you follow Pat Kua and his 5 Engineering Manager Archetypes, we see our role in between the Tech Lead Manager and the Team Lead Manager. We believe that our managers must have a technical background to have productive conversations with our engineers, but we don’t expect them to be coding all the time.

Our usual team structure consists of an Engineering Manager, Product Manager, Agile Delivery Manager, 3 to 4 Software Engineers and 1 to 2 QA Engineers.

As we grow, we started grouping teams into tribes, following a version of the Spotify model. Tribes are a number of teams working under the same domain, where interactions between teams (and their services), although autonomous, are tighter than teams/services outside the tribe.

 

 

What you'll get to do

Team/People:

  • Grows team members and builds a high-performing team

  • Spends time recruiting, and organising activities that increase retention

  • Creates an environment of psychological safety, enabling team members to thrive

  • Represents the team in the wider engineering and tech organisations.

  • A key champion of our culture

Technical:

  • Drives the team to decide how to implement our product. Can break ties and has the last word on technical matters.

  • Has a broad set of expertise and experience on various technical matters

  • Spends time driving technical discussions and decisions, and writing code.

  • Actively guide architecture, tool choices and internal technical quality and best practices

  • Actively raises and drives Type 2 work to manage tech debt, scalability, performance and maintainability of our software

  • Ensures support and operations for services in production with aid of their team. 

  • Drives technical excellence.

Process:

  • Continually tunes the team software process to deliver a sustainable and seamless flow of value

  • Managing productivity of the engineers in the team.

  • Navigates and overcomes organizational processes and structures (i.e bureaucracy)

  • Communicates, reports to, and aligns with stakeholders

  • Ensures team ceremonies run smoothly, regularly, and efficiently.

You'll get:

  • Clear ownership of your domain

  • A clean modern codebase

  • An independent path to production

  • Strong platform and product support

  • The ability to make real changes with real business value. 

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications:
• 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience
Preferred Qualifications:
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 2 or more years of experience as an Engineering Manager, Tech Lead, Team Lead or OR willingness to step in to this role
• A deliberate decision to stay on a leadership track by managing a team of Individual Contributors.
• Experience working with Agile process and principles.
• Ability to communicate equally effectively with both technical and non-technical stakeholders
• Modern programming languages, these teams primarily use Java, so experience with Java (opensource) would be preferable
• Modern Cloud-Native architectures and practices. To name some: high-availability, high-scalability, microservices, 12 factor apps, CICD, heavy testing automation and observability.
• TDD, BDD and Contract testing.
• Knowledge of tools such as Kafka, Kubernetes or Docker
• Working in a DevOps environment, or passion and willingness to work in this way.
• Proven delivery of well-tested, scalable, fault-tolerant and performant solutions.
• A pragmatic approach to solutions and delivery of technical projects.
• Have been a driving force not only behind change in your previous roles but also in working in a distributed environment.
• Having worked in a collaborative environment where you are comfortable reviewing code of your peers

PERSONALITY:
• A self-starter who takes accountability for getting things done.
• Passionate about growing others while growing yourself. An interest for continuous improvement and helping engineers to feel part of something bigger.
• Pragmatism in decision making and ability to get buy-in for ideas and getting them done.
• Top-notch stakeholder management skills, including the ability to influence colleagues in small, cross-functional scrum teams.
• Exceptional structure and attention to detail.
• Comfortable challenging the status quo and always curious about the way things work.
• Great written and verbal communication skills.
• Comfortable working in a scale-up or growth environment and as part of a wider team

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Visa is hiring a Remote Director, Professional Services Solution Architect

Job Description

Visa’s Acceptance Solutions Professional Services (ASPS) solves problems and accelerates innovation and growth for merchants, acquirers, partners, and payment technology providers by providing a range of services including consulting, technology, and business transformation, developing target state architectures, customer journey mapping, solution development, product acceleration, development, testing, migration, implementation, and value realization. 

We are looking for a passionate, dynamic and customer focused Client Solution Architect to join Visa’s Acceptance Solutions Professional Services team. The Director, Solution Architect role will report into the Sr. Director within the Acceptance Solutions Professional Services team.

The ideal candidate is a motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision, a fast learner, a highly effective communicator with strong ability to influence the solution architecture with internal stakeholders and external clients and be able to provide direction when needed to junior architects, consultants, and analysts in the project team.  

Job Scope

  • Conduct workshops, identify client needs, elicit insights and drivers behind the needs, design solutions that meet the client needs considering all vectors that might impact the solution including but not limited to Visa’s Acceptance Platform strategy and direction, client ecosystem, desired time-to-market, and global market applicability.

  • Understand current state architecture, define future state vision, and target state architectures, define solutions, and build roadmap of prioritized features to meet client requirements both on and off the Visa Acceptance Platform

  • Understands our clients’ needs and business outcomes and can act as the technical champion within Visa to advocate for their clients, while mindful and respectful of competing product development priorities and backlogs, to effectively manage client expectations and delivery timeline while ensuring the feasibility of solutions by mapping components to actual existing capabilities and assets.

  • Provides thought leadership on all payments and commerce-related matters to develop a vision for specific areas of solution with an eye toward applicability across the greater client base.

  • Initiates solution ideation and execution to drive the creation of new solutions with CyberSource solution owners and product managers, as well as 3rd-party technology providers. Turns ideas into proof of concepts, prototypes, and technical artifacts to highlight our innovations, or to solicit client feedback on new product features or functionality.

  • Produce Solution Documents and other artifacts that detail functional and non-functional requirements, solution design including flows, business architecture diagrams, user experience, impacted components, relative prioritization of desired feature sets, acceptance criteria etc., encompassing all relevant parts of the ecosystem of merchants, partners, and 3rd party technology providers.

  • Partners with Product Development Systems Architects to ensure all client solutions align with long-term platform architecture strategy.

  • Collaborates with the Client-facing teams and coordinates with Visa Acceptance Solutions Professional Services Engagement Managers and Solution Engineers Managers to own all technical payment related client deliverables, from inception to release. Manages client evolution for new launches including further solution design, training and operational processes for solution launches where appropriate.

  • Engages Product Managers, Sales Engineers, Developers, Product Support, Partners, and External vendors on solution scoping and business case creation for all net new development.

  • Drives coordination with core product teams to prioritize product changes and feature enhancements, identifying critical paths and risks.

  • Supports a sustained level of involvement in the internal and external testing of all products, solution, and feature releases, to ensure that all requirements and flows meet defined requirements and quality standards.

  • Maintains high level of expertise across Visa Acceptance Solutions’ products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.

  • Stays abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions.

Key Leadership Competencies:

•          Builds and leverages partnerships across the Visa organization

•          Execute against commitments

•          Acts like an owner, values accountability

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Payments and Financial Services and Technologies consulting background and experience.

Extensive experience in defining and designing business and technical solution architecture
Experience in designing solutions in payment services industry.
Experience implementing and enabling technology solutions with merchants, acquirers and payment technology providers
Experience of working and in-depth understanding of e2e payment processing solutions across the payment life cycle is preferred
Excellent problem-solving skills and the ability to analyze complex systems to identify opportunities for improvement.
Tech skills

Experience in API definition and design
Proficient in diagramming and visual collaboration tools such as Visio, Mural etc
Experience in using UI frameworks
Domain:
• Advanced understanding of banking, payment card systems, payment methods and merchant acquiring and processing globally
• Detailed and demonstrated experience in eCommerce, mobile and point-of-sale technologies
• Highly preferred to have an understanding of Fraud Management, PCI, Product Management, and Marketing Principles
• Current knowledge of emerging payment trends, players, and competitive landscape
Business:
• Negotiation skills with a track record of achieving results
• Strong analytical, quantitative, commercial, project management and interpersonal skills
• High energy level, performance oriented and passionate about merchants, acquirers, and technology in the digital commerce space
• An ability to appropriately recommend and influence phasing and prioritization of underlying capabilities and activities.
• Strong verbal and written communication skills and an ability to simplify and communicate complex technical issues to non-technical executives, sales teams, and other stakeholders.
• Experience and comfort in engaging with internal and client executive teams.
• Ability to inspire and lead high performing cross-functional teams who can envision and create innovative solutions that meet the needs of our global clients, leading large teams where there is not a direct reporting line and able to manage ambiguous situations.
• Intellectual curiosity and interest in digging into the detail, understanding data, making recommendations based on that data, and using it to solve problems.

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