About the role:

Samsara is looking for a Sales Operations Specialist to play a critical role in scaling systems. Processes and policies for our Global sales organization. The ideal candidate has experience at a high-growth B2B Saas company and is passionate about being part of a fast-paced, fast-growing company.

You should apply if: 

• You want to impact the industries that run our world:Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work:One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Click hereto learn more about Samsara's cultural philosophy. 

In this role, you will: 

• Partner with our Sales teams to develop strategies to enable our Global sales team to scale effectively, including process optimization, process redesign, or development of new process/policies
• Develop operational measurements to identify business process issues and provide recommendations and solutions to business issues. Identify key opportunities for improvement through analytics, qualitative insights and cross-functional partnership
• Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations, conducting UAT testing, and supervising Sales communications 
• Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels; maintain key documentation regarding our policies and sale processes
• Assist with administering all sales systems, including SFDC, telephone queues, 3rd party software providers, and proprietary software tools
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4-8 years of experience in a sales operations role or experience in similar growth or operations roles in a dynamic environment
• Strong organizational skills and business judgment with the ability to handle projects with little to no supervision end-to-end
• Excellent communication and critical thinking skills to understand sales policies and processes at a company and customer sales rep level
• Bachelor's degree or higher from a top university; business, finance, economic, business, or engineering focus is a plus; MBA is optional
• Experience as a Salesforce administrator is a plus but not required

Available locations: Austin, Texas | San Francisco, California | Remote US

About the Department

Sales Operations, Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers and Customer Success - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the team:

The Business Systems team within Revenue Operations is responsible for improving operational excellence in the systems used by our customer facing teams. In this role, you will have the opportunity to directly impact productivity of our sales team by driving the implementation of new quote-to-cash system functionality and enhancements. We are seeking a highly motivated and experienced Business Analyst to join our growing team and drive improvements by collaborating with sales, IT, finance, legal, pricing, and partner teams to drive sales productivity. 

About the role:

Project Engagement:

• Drives effective discovery sessions to capture as-is and to-be process flows in a consistent and reusable format. Requires minimal time from stakeholders to capture explicit and implicit steps. Identifies and raises process gaps or deviations across sub-groups. Uses critical thinking to propose alternatives when appropriate.
• Writes user stories that enable IT to scope a solution with minimal unknowns and assumptions. Works collaboratively with team members to ensure proposed solutions will meet business requirements. Operates with transparency to give stakeholders visibility into progress and delivery status. Knows when to pull in additional resources into stakeholder discussions (complex or high risk requests, not just because a stakeholder requested it). Facilitates productive conversations about alternatives.
• Supports and sometimes lead key meetings to run system demos, user acceptance testing, and end user training
• Leverages deep understanding of stakeholder group's responsibilities and needs to advise on to-be state.
• Ensure the relevant parts of the business are ready for each release that impacts them. Lead and/or organize necessary meetings to deliver system demos, perform user acceptance testing, and end user training.

Functional Expertise:

• Uses a strong familiarity of the core system capabilities, core sales process, and our roadmaps to identify conflicts or requirement overlaps with adjacent domains. Knows when to dig deeper and knows the questions to ask to get to the details that our platforms and systems teams need to solution/build.
• Deep familiarity of core systems/process and all related system capabilities leveraged by stakeholders. Anticipate and resolve conflicts. Minimal need for back-and-forth churn between stakeholders and builders

Prioritization:

• Trusted advisor to stack rank priorities that reflect the stakeholder group’s needs.
• Backlog owner for each stakeholder group's user stories, ensuring questions from builders are answered and user stories are ready prior to sprint planning.

Testing:

• Collaborate with developers to test and verify that the solution meets the business requirements. Writes test scripts and executes testing
• Outlines testing plans to enable designated testing resources to conduct testing with minimal clarifications

Documentation:

• Maintains an up-to-date process flow repository for each supported stakeholder group, expediting as-is/to-be gap analysis efforts.

Examples of desirable skills, knowledge and experience:

• Minimum 8 years of experience in Business Systems, Product Management, Sales Operations, or IT with a track record of successfully optimizing global systems and processes.
• Experience as a Business Analyst or Product Owner for quote-to-cash systems in a high-growth environment with 500+ users
• Familiarity with the quote-to-cash technical requirements of sales, legal, finance, billing, and partner teams
• Strong understanding of the technology industry and the challenges associated with managing global operations.
• Excellent communication and stakeholder management skills, with the ability to collaborate with cross-functional teams.
• Strong analytical and problem-solving abilities
• Ability to work in a fast-paced and dynamic environment, adapting to evolving business needs.
• Looking for someone who is a self-starter, willing to bring ideas to the table with proven success in execution

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the role:

The Sales Planning and Strategy team is looking for an intellectually curious, motivated, and high-impact individual to join our team. This role will drive analysis to deeply understand our Sales team performance, build a multi-year plan to achieve our ambitious growth targets and drive strategic projects in partnership with our Sales leaders. We are a highly collaborative team that partners with our leaders and cross-functional partners to realize growing revenue targets, scale the organization sustainably, and address Go-to-Market challenges and opportunities. We seek to have an outsized impact on Samsara and we achieve that ambition through high-quality output, teaming across functions and hierarchies, and commitment to ongoing skill development.

You should apply if: 

• You want to impact the industries that run our world:Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work:One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Click hereto learn more about Samsara's cultural philosophy. 

In this role, you will: 

• Support multi-year growth efforts by driving research to inform how we build our sales capacity. 
• Generate insights based on historical trends in order to inform investment of GTM resources.
• Lead strategic projects in support of Samsara’s long-term growth; work cross-functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process
• Collaborate with Sales leaders, Business Operations, Finance, Recruiting, and People Ops to build trust relationships and create “connective tissue” between cross-functional teams.
• Guide Sales leaders through planning and strategic project outputs, incorporating their feedback, and guiding execution.
• Prepare executive-level presentations, analyses, and talking points as part of planning and strategic project work.
• Identify risks to growth goals and develop action plans to mitigate those risks.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 6-8 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role.
• Kind and collaborative orientation who is energized by working with a lot of different types of people from many teams.
• Highly organized with exceptional attention to detail and the ability to manage multiple projects with tight deadlines.
• Strong analytical and logical reasoning skills; a deep sense of curiosity.
• Experience in building trusting relationships and influencing others (incl. executive audiences).
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action.
• Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions.
• Ability to synthesize a broad set of information into a cohesive narrative.
• Expertise with analytical tools (e.g., Tableau, Excel, Google Sheets, BigQuery) and/or willingness to expand skill set to tackle new problems.

An ideal candidate also has:

• Experience working with big data tools (e.g., DataBricks, BigQuery, SQL, etc.)
• Experience with GTM strategy

We are seeking a highly skilled and experienced Revenue Accountant to be a key member of our quickly growing Revenue Team. The Revenue Accountant will be proficient  working independently, coordinating with their accounting peers, and maintain strong relationships both internally and externally. The ideal candidate will possess strong organizational skills, and a deep understanding of best practices around processes, systems, and resourcing for revenue accounting. As a result, you will gain exposure to senior-level decision making and develop lasting relationships across the company.

The ideal candidate will have a forward-thinking approach to efficient accounting processes in a fast paced, high growth environment and the ability to clearly communicate deliverables and recommendations. This role reports to the Revenue Accounting Manager. 

Accelerate Your Career as You

• Perform month-end duties including account reconciliation, computation of revenue/deferred revenue, accrual estimates, and review of revenue trends.
• New systems implementation/integration work to enhance and automate our processes.
• Manage and monitor AR, create metrics/dashboards, internal and external communications.
• Maintain and update internal control design and documentation in the "order to cash" cycle.
• Perform daily, weekly, and ad-hoc duties related to incoming collections and billing.
• Daily monitoring incoming Accounts Receivable collections and GL applications.
• Weekly AR Aging review for identified payors.
• Review of cash collections.
• Daily/monthly invoicing and cash application for invoiced clinics.
• Monthly close journal entries and reconciliations.
• Identification of new revenue streams as needed- including sourcing required data support, appropriate GL application, journal entry/reconciliation ownership and completeness for financial review.
• Interact with external auditors to gather relevant support and ensure compliance with internal controls.
• Prepares period end close schedules and reporting for the Revenue accounting team.
• Interact with key stakeholders outside of accounting including- members of the Alto Finance Team, internal Project Managers for contractual invoiced clinics, and external invoiced customer billing teams.
• Maintain and review complex schedules to ensure accuracy of open Accounts Receivable balances.
• Review and enhance the monthly balance sheet account reconciliations on an ad-hoc basis for Revenue related accounts and assists the Finance Team in researching differences.
• Use financial and accounting experience and acumen to analyze and interpret data to make any recommendations on possible courses of action as appropriate.
• Effectively engage with the team to successfully complete multiple and diverse deliverables.
• Develop, implement and maintain desktop procedures for on-going revenue accounting activities.

A Bit About You

Minimum Qualifications:

• 4+ years as a revenue accountant or a similar role, demonstrating progressive responsibility and leadership in revenue accounting functions, preferred 2+ years in a public accounting role.
• Experience with Sage Intacct, Inmar, and Floqast.
• Thorough knowledge of accounting principles, financial systems, and best practices in accounts receivable processes and controls.
• Advanced proficiency in Microsoft Word and Excel.
• Very detail oriented, comfortable with large data sets, analytical thinker.
• Ability to effectively work across teams, both within the accounting functions, and across the organization.
• Ability to multitask and prioritize work; work well under pressure to meet deadlines – must be passionate about getting into the details to solve problems.
• A passion for Alto’s mission and values!

Preferred Qualifications: 

• Experience with ERP system implementation & integrations is a strong plus.
• CPA or equivalent.
• Healthcare experience.
• In-house GL management.
• Experience with G Suite and Microsoft Office.

Additional Physical Job Requirements

• Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
• Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
• Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.

Salary and Benefits

Salary Range: $92,850 - $123,800

Commission Eligible: No

Equity Eligible: Yes

Bonus Eligible: No

Travel: Yes. Up to 15% of the time.

Location Requirement:Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, and New York.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: March 29, 2024

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

As a Lead Product Designer on the Platform team at Rocket Money, you will be a key player in defining the design and user experience of our app. This role combines hands-on design work with leadership responsibilities, allowing you to guide and mentor designers while maintaining ownership of critical platform features such as our onboarding flows, Rocket Money Premium integration, bank linking, and account management functionality. Collaborating closely with product and engineering teams, you will ensure seamless, intuitive user experiences that align with our customers' needs and our company goals. As a senior member of the design team, you will not only shape the aesthetic and functional aspects of various product features but also contribute significantly to the overall user experience strategy.

Specifically, you will:

• Lead and collaborate with designers, product managers, and engineers to refine and implement Rocket Money's platform features.
• Mentor designers, providing guidance and feedback to help them grow professionally.
• Own, manage, and innovate within major feature areas of the Rocket Money application, ensuring high-quality user experiences.
• Foster partnerships with sister companies within Rocket to drive product cohesion and innovation.
• Design, create, and test prototypes alongside the Research team to validate user needs and refine design solutions.
• Drive continuous innovation, proposing new ways for users to engage with Rocket Money's services and improving the overall design process.

ABOUT YOU ????

• You have at least 8 years of experience in user experience design or a similar role, with a demonstrated track record of impactful design solutions and effective team leadership.
• You are proficient in Figma (our tool of choice at Rocket Money), though experience with similar tools like Sketch is also highly valued.
• You are not only an effective executor but also a skilled mentor, capable of leading initiatives from concept to completion while guiding other team members.
• You embody empathy and leadership, considering the impact of your designs on users while fostering a collaborative and supportive environment.
• You are a strategic thinker and problem-solver, thriving on tackling challenges and finding innovative solutions while mentoring others to do the same.
• You maintain an open mind and are willing to mentor and lead by example, compromising when necessary for the project's success and team growth.
• You excel in a collaborative environment, not only sharing your work but also encouraging and critiquing the work of others to refine and enhance outcomes.
• Bonus: You have a strong understanding of how design translates into code and are adept at communicating with engineering teams, appreciating how your decisions impact engineering processes.

WE OFFER ????

• Health, Dental & Vision Plans
• Competitive Pay
• Matching 401k
• Unlimited PTO
• Lunch daily
• Snacks & Coffee
• Commuter benefits

Additional information: Salary range of $140,000 - $170,000/year + bonus + benefits. Base pay offered may very depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.