Bachelor degree Remote Jobs

126 Results

1d

Director Customer Strategy & Planning

PerfectSnacksSan Diego, CA, Remote
Bachelor degree

PerfectSnacks is hiring a Remote Director Customer Strategy & Planning

Job Description

  • Develop and manage the strategy and communication of official merchandising and promotional guidelines to enable standardized annual trade planning expectations with field sales
  • Through managing the trade team, facilitate Trade Planning Software training with the sales team including developing and updating training documents to ensure compliance with Perfect Snacks trade management expectations
  • Trade accrual tracking/communication (internal/external) - monthly, quarterly, annual…provide accurate and timely reporting to corporate finance and sales
  • Establishes and tracks against Trade Planning Software plan accuracy through KPI development and standardized process creation
  • Actively manage and develop Trade Analyst who is responsible for:
    • Tactical management of the trade system and coordinating with sales leads owning trade plans/customer
    • Month-end closing of trade spends vs forecast + variances and drivers
  • Actively manage and develop Forecasting Analyst/Manager who is responsible for:
    • Daily connections with sales team to incorporate forecast adjustments made in real time
    • Reporting out of forecast rollups and tracked changes
    • Coordinating meetings and communication between sales team and forecast lead
    • Key lead and contact point for coordinating the communication of information and details within the forecast to other departments
    • Coordinating with trade analyst to match up trade with the forecast for all trade rate/ROY report outs
    • BI tools- maintenance, development, etc
  • Create post promotion ROI analysis and learnings tied to trade management in coordination with Field Sales
  • Contingency planning process- strategically managing opportunistic trade allocations across customers to drive profitable growth beyond base plan
  • PPA coordination with Director of Portfolio & Category Strategy to drive proper architecture of platforms, trade spends, and consumer value across channels
  • Creation of appropriate RGM principles to drive responsible growth and savings within trade spends and strategy
  • Drive process, collaboration, and communication of sales- sourced bottoms-up forecasting
  • Develop projects to improve the forecasting and demand planning connectivity and process/meeting cadence
  • Establish and track annual customer targets with input and collaboration from Finance and SVP Sales

Qualifications

  • Bachelor degree and/or 10+ years of experience in sales, analytics, trade, marketing, forecasting, or related field preferred
  • 5+ years previous experience specifically with trade management software and strategy/planning
  • 4+ years of experience in managing, mentoring, retaining, and developing talent
  • Experience in CPG industry with a specific emphasis on Planning or Supply Chain functions preferred
  • Preferred experience in both large and small CPG environments
  • Ability to work across multiple data sources to provide a holistic perspective
  • Ability to influence decision making across multiple levels and functions of an organization to drive results
  • Solid understanding of sales and trade specific methods / techniques
  • Excellent organizational skills and time management abilities
  • Ability to make decisions and work with limited supervision
  • Ability to work under pressure and balance multiple tasks
  • Proficient with basic computer hardware and software (Word, Excel and PowerPoint)
  • Good oral and written skills
  • Excellent organizational skills
  • Ability to be entrepreneurial and methodical
  • Results-oriented and process driven, with high expectations of self and team
  • Collaborative mindset with strength in effectively receiving and communicating feedback

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1d

Director Portfolio & Category Strategy

PerfectSnacksSan Diego, CA, Remote
Bachelor degree

PerfectSnacks is hiring a Remote Director Portfolio & Category Strategy

Job Description

Essential Duties:

  • Actively manage and develop Sr Portfolio & Commercialization Manager who is responsible for:
    • Sales input into PAM (monthly commercialization meeting)
    • Analytics and execution of price slopes across packs and channels
    • Customer development
    • Partnering with Marketing/Innovation on translating Marketing initiatives into customer ready sell stories
    • In market testing solutions
  • Actively manage and develop Insights Manager/Sr Analyst who is responsible for:
    • Category & customer consumption tracking
    • Key contributor to finding customer selling insights across analytical platforms (Nielsen, IRI, 8451, Luminate, etc)
  • Partnering with Field Sales in Top 2 Top content development and category reviews- inclusive of pulling & interpreting data
  • Create and define the Fresh Snacking category
    • partner with the Ventures Insights team and Marketing to define a category that does not currently exist
    • create the learning plan to ensure sufficient insights to create a customer ready sell story
    • create at customer friendly category story
    •  be the voice to customers in execution
    • Adapt customer narrative & insights dependent on location in store (yogurt, produce, dairy, grab & go)
  • Key collaborator for Sales input into the Perfect Bar Strat Plan and Vision 2030
  • Owner of internal Consumption Review process- ensuring key stakeholders are aware of business trends, competitive trends, customer & pack insights and provides recommended actions to drive growth and/or mitigate risk
  • Train the Field Sales team as needed to elevate overall analytical skills and reduce reliance on internal strategy team
  • Act as strategic support center for VP of Sales Operations and Category Strategy workload, projects, work-streams, and customer + internal needs
  • Development of Category Management toolkit for field sales team to utilize in preparing presentation materials and making recommendations to customers
  • Perform ad-hoc reporting and analysis across customer data platforms like SPINS, Nielsen, Market 6, Stratum, etc.
  •  Act as the expert in utilizing customer-specific shopper and data platforms to best leverage information to influence internal & external decision making
  • Work hand in hand with Director of Customer Strategy & Planning
  • Key contributor and owner of content for annual Sales Meeting

Qualifications

  • Bachelor degree and/or 10+ years of experience in category, sales, analytics, marketing, or related field preferred
  • 4+ years of experience in managing, mentoring, retaining, and developing talent
  • Experience in CPG industry with a specific emphasis on Category or Portfolio
  • Preferred experience in both large and small CPG environments
  • Ability to work across multiple data sources to provide a holistic perspective
  • Ability to influence decision making across multiple levels and functions of an organization to drive results
  • Solid understanding of US customer landscape and category selling principles within CPG
  • Believes in insights and data-based support content being a pivotal enabler to success
  • Ethical presentation of data to build a collaborative relationship with retailer and internal partners
  • High proficiency in using and interpreting syndicated data (i.e. Nielsen, IRI/SPINS, 84.51, Numerator, etc.), loyalty card and shopper panel metrics
  • Excellent organizational skills and time management abilities
  • Ability to make decisions and work with limited supervision
  • Ability to work under pressure and balance multiple tasks
  • Proficient with basic computer hardware and software (Word, Excel and PowerPoint)
  • Strong oral and written skills
  • Excellent organizational skills
  • Ability to be entrepreneurial and methodical
  • Results-oriented and process driven, with high expectations of self and team
  • Collaborative mindset with strength in effectively receiving and communicating feedback

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1d

Programmatic Ads Data Science Lead

SquareSan Francisco, CA, Remote
Bachelor degreetableauairflowsqlDesignpython

Square is hiring a Remote Programmatic Ads Data Science Lead

Job Description

The Data Science team at Cash App is customer-obsessed, collaborates intensely with other key disciplines, and always makes decisions with an eye towards Cash App’s business as a whole. The goal of the DS team is to derive valuable insights from our extremely unique datasets and turn those insights into actions that improve the experience for our customers every day. 

We’re hiring a Data Science Lead to join the Commerce team, supporting our programmatic ads business. We have developed a robust onsite advertising business on Afterpay and now we’re looking to build the next generation of our advertising business that will connect our merchants and customers more deeply off-platform. 

We’re seeking an exceptional Data Scientist to help define the strategy for this business and lay the foundation for transformative, highly complex, “0 to 1” features. You will play a critical role in accelerating Cash App’s growth by focusing on developing a strategic thought partnership with our teams in Product and Sales, and leverage data to enable us to achieve our roadmap goals, make effective spend decisions across marketing channels and understand the impact of incentives on Cash App users. 

You will:

  • Build models to optimize our programmatic marketing efforts to ensure our spend has the best possible ROI
  • Design and analyze experiments to evaluate the impact of marketing campaigns we launch
  • Analyze large datasets using SQL and scripting languages to surface actionable insights and opportunities to the Marketing product team and other key stakeholders
  • Approach problems from first principles, using a variety of statistical and mathematical modeling techniques to research and understand customer behavior & segments
  • Build, forecast, and report on metrics that drive strategy and facilitate decision making for key business initiatives
  • Write code to effectively process, cleanse, and combine data sources in unique and useful ways, often resulting in curated ETL datasets that are easily used by the broader team
  • Build and share data visualizations and self-serve dashboards for your partners
  • Effectively communicate your work with team leads and cross-functional stakeholders on a regular basis

Qualifications

You have:

  • A bachelor degree in statistics, data science, or similar STEM field with 7+ years of experience in a relevant role OR
  • A graduate degree in statistics, data science, or similar STEM field with 5+ years of experience in a relevant role
  • Advanced proficiency with SQL and data visualization tools (e.g. Tableau, Looker, etc)
  • Experience with scripting and data analysis programming languages, such as Python or R
  • Worked extensively with Causal Inference techniques and off platform data
  • A knack for turning ambiguous problems into clear deliverables and actionable insights 
  • Gone deep with cohort and funnel analyses, a deep understanding statistical concepts such as selection bias, probability distributions, and conditional probabilities

Technologies we use and teach:

  • SQL, Snowflake, etc.
  • Python (Pandas, Numpy)
  • Tableau, Airflow, Looker, Mode, Prefect

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1d

Senior Artificial Intelligence (AI) / Machine Learning (ML) Manager (REMOTE)

VisaAtlanta, GA, Remote
Bachelor degree5 years of experienceDesignc++python

Visa is hiring a Remote Senior Artificial Intelligence (AI) / Machine Learning (ML) Manager (REMOTE)

Job Description

Job Summary

The Client Services BI & Analytics team strives to create an open, trusting data culture where the cost of curiosity – the number of steps, amount of time, and complexity of effort needed to use operational data to derive insights – is as low as possible.  We govern Client Services’ operational data and metrics, create easily usable dashboards and data sources, and analyze data to share insights.

We are a part of the Client Services Global Business Operations function and work with all levels of stakeholders, from executive leaders sharing insights with the C-Suite to customer-facing colleagues who rely on our assets to incorporate data into their daily responsibilities.

In this specialist role, we are seeking a highly skilled Senior AI Engineer to lead the development and integration of AI technologies into our Client Services operations. This role focuses on leveraging generative AI, machine learning operations (MLOps), and AI model fine-tuning to enhance service delivery and predictive capabilities.

Responsibilities

  • Lead the design, development, testing, deployment, and maintenance of AI solutions for various Client Services use cases, such as data extraction, document generation, process automation, anomaly detection, and sentiment analysis.
  • Implement generative AI models and techniques, such as conversational AI, to enhance the quality and efficiency of service delivery.
  • Establish and oversee best practices for machine learning operations (MLOps), such as data management, model lifecycle, and performance monitoring, to ensure the reliability and scalability of AI solutions
  • Work with governance teams to ensure security of AI solutions.
  • Fine-tune and optimize AI models based on feedback from stakeholders, business requirements, and performance metrics, using various methods such as hyperparameter tuning, architecture search etc.
  • Collaborate with cross-functional teams such as IT for delivery and deployment of AI Solutions.
  • Mentor and coach junior AI engineers and analysts, and foster a culture of innovation and excellence in AI within the organization.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications:

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • Experience in developing and deploying generative AI solutions.
  • Expertise in Python, with practical experience in PySpark and SQL.
  • Proven experience in setting up and managing MLOps environments.
  • Hands-on experience with prompt engineering, fine-tuning LLMs, and using advanced AI techniques like RAG.
  • Strong familiarity with data visualization and reporting tools such as Tableau.
  • Demonstrated ability to work collaboratively in a team environment and communicate effectively across diverse groups.
  • A strong analytical mindset, problem-solving approach, and meticulous attention to detail.

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1d

Senior Project Manager - ERP

Unit4Hamburg, Germany, Remote
Bachelor degree

Unit4 is hiring a Remote Senior Project Manager - ERP

Job Description

The Senior Project Manager performs the lead role in managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements. Expected to lead and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations.
The successful candidate will preferably be based remotely in Germany with regular travel required to our client's sites mainly DACH region. 

  • Ensures project plan and deliverables match with the scope as outlined in the Scope of Work (SOWs);
  • Collaborates closely with assigned project team members including architect, consultant and global teams to create a project plan and a work breakdown structure (WBS) consistent with Unit4's preferred best practices;
  • Leads and manage project team members applying Unit4 and professional best practices;
  • Responsible for maintaining out-of-scope requests and working with the customer and Unit4 account team to scope and cost additional Unit4 opportunities;
  • Ensures that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client;
  • Maintains a weekly project schedule which identifies and updates all project risks, issues, tasks and dependencies. Tracks progress against project initiation document and SOW baseline;
  • Collaborates with Unit4 resource management team to appropriately staff each project;
  • Maintains accurate weekly revenue and cost forecast for each project;
  • Interacts with project staff, customers and other Unit4 teams as necessary to communicate project status and to escalate risks and issues on timely basis;
  • Ensures accurate and timely communication of project status to relevant stakeholders including Unit4 PMO and customer account teams;
  • Maintains and archives all key project documents into appropriate systems;
  • Actively keeps abreast of latest trends and best practices in IT Project Management;
  • Builds and shares experience-based knowledge and resources directly with peers and across Unit4;
  • Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available;
  • Continually identifies customer knowledge gaps and opportunities for Unit4 product or service expansion and enhancement.

Qualifications

A senior professional accountable for successful delivery of Unit4 strategic customer engagements. Able to multi-task, managing cross functional teams to deliver scoped outcomes across multiple projects. Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and timely communication skills. Known as advanced level practitioner with track record of successful delivery across multiple engagements. Coaches and mentors junior PM staff. Able to lead and demonstrate project management best practices.

  • You have a Bachelor degree, or equivalent, in a relevant field;
  • Typically, 6 or more years of related professional project management experience;
  • Evidence of proven team leadership over large scale technical engagements (6+ team members, over 500 K€, over 9 months duration, multiple product suites);
  • International experience preferred; 
  • Highly driven with excellent communications skills both oral and written, able to influence at senior level within Unit4 and with customers at senior level, listens and communicates effectively;
  • Demonstrates the ability to apply sound judgment to any situation and achieve desired outcomes;
  • Demonstrates product proficiency, by achieving appropriate Unit4 professional certifications;
  • Able to form and manage cross functional teams and apply leadership skills;
  • Proven negotiation skills;
  • Evidence of successful relationship building within Unit4 team e.g. Sales and Support teams;
  • Collaborates and builds best practice knowledge across regional Unit4 PM teams;
  • Able to multi-task and perform well under pressure;
  • PMP or Prince2 Practitioner certified;
  • German and English language skills are essential and an additional language would be an advantage.

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2d

Project Controller - Offshore Energy

BoskalisPapendrecht, Netherlands, Remote
Bachelor degree3 years of experience

Boskalis is hiring a Remote Project Controller - Offshore Energy

Job Description

Make your mark as a decisive and result-oriented Project Controller who is constantly looking for the story behind the figures. Are you ready for a new step in your career and do you want to work for a company that literally changes the world map? Are you performing well in a dynamic and international working environment that is in full development? And does the down-to-earth mentality of the maritime industry suit you perfectly? Then we would like to talk to you about the position of Project Controller for Boskalis Offshore Energy division.

As project controller at Boskalis you get the chance to be at the forefront of the energy transition. Our groundbreaking projects feature the largest foundations ever seen, setting new standards in renewable energy. The projects you work on vary, as you work for the different business units (7 in total) of our Offshore Energy division. In the role of project controller, you will be financially responsible and part of the core project team. This means that you have the opportunity to work globally at our project sites or in one of our regional offices.

Your responsibilities as a Project Controller:

  • Monitoring the progress of ongoing projects and discussing progress and forecasts with the Senior Project Controller and/or Project Manager.
  • Preparing and submitting periodic financial reports and budget control reports.
  • Identifying, managing, and reporting risks, deadlines/contractual obligations (especially financial obligations).
  • Monitoring and managing progress, cash flows, claims, and variation orders.
  • Ensuring high-quality and timely tax reporting and handling local tax-related obligations (filings).
  • Providing support during the annual financial audits.

As part of the ongoing transformation agenda within Boskalis, “from financial control to business control”, initiatives have been designated to meet this transformation goal. As part of your onboarding you will lead one or more improvement initiatives within Offshore Energy Finance, directly delivering a lasting impact on the way we work. At the same time, you will build your network within the Boskalis organization. For this assignments you will report directly to the CFO of Offshore Energy.

What you bring as a Project Controller:

  • A bachelor degree in Business Economics, Business Administration, or a similar field;.
  • A minimum of 3 years of experience as a Project Controller or similar business orientated finance role in a complex environment and preferably in the maritime, offshore, construction, manufacturing, infrastructure industry.
  • Strong communication skills in English;.
  • Are a team player focus on building relationships with both financial and operational colleagues;
  • Flexibility, strong analytical skills, goal-oriented, and ability to handle stress.
  • Flexibility with regards to potential overseas periods of working during your career at Boskalis (e.g. on a rotational basis at a project site).

Qualifications

What you can expect 

  • A dynamic environment: A job where you can make an impact, in an earth-moving company, as part of a diverse, international team of experts. 
  • Rewarding conditions: A competitive salary and much more, including holiday allowance, holiday entitlement of 31 days (based on a full-time contract), a non-contributory pension scheme, collective schemes such as company health insurance, travel allowance.
  • Career development: Plenty of opportunities to realize your full potential. Challenge yourself with (online) courses in our Boskalis academy. 
  • The Boskalis campus: Experience the unique Boskalis vibe at our Papendrecht site, complete with restaurants, sports fields, and a wharf where our vessels dock. We offer a state-of-the-art auditorium, brainstorming rooms, experience center for client meetings, and a coffee place where you can connect with colleagues. 
  • Boskalis project site: You will work on groundbreaking projects around the world. Boskalis creates new horizons and execute an extensive range of dredging and marine projects in 90 countries and across six continents.
  • Young Boskalis: Are you under 36? Come and join Young Boskalis!. Have fun and join in social and sports activities ranging from pub quizzes to yoga, bootcamps and an annual sailing boat race. Networking and knowledge sharing are a vital part of Young Boskalis as well.  

Extra information

  • Your team: As a project controller, you have a reporting line to the area controller for general oversight and to the senior project controller specifically for project-related matters. Both will provide coaching and guidance to support your personal development journey within the role.
  • Where you will work: There are several options:The Papendrecht Head office is your duty location. During execution phase of the project you will travel to project site office.You do also have the opportunity to travel internationally on a regular basis and stay at a project site for extended periods in a rotation of 6 weeks on, 4 weeks off. 
  • Full/part-time job: The position of Project Controller is a fulltime (40 hours a week)
  • Next steps: Apply easily by completing the online application form. Interviews are held online or in the office. Once it’s clear we’re a good match, we’ll make you an offer – and look forward to welcoming you to the company. 

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2d

Senior Director - Azure Cloud Services (hybrid, open to remote)

Fannie MaeReston, VA, Remote
Bachelor degreeDesignazureAWS

Fannie Mae is hiring a Remote Senior Director - Azure Cloud Services (hybrid, open to remote)

Job Description

In this compelling leadership position, you will plan and direct the work of staff who provide overall direction with technology products and processes; assess enterprise functional needs and implement technology solutions to support; define strategic outlook; coordinate operational activities of the unit through the efforts of subordinate staff managers; coordinate operational activities of the unit through the efforts of staff managers

THE IMPACT YOU WILL MAKE
The Senior Director - Azure Cloud Services (hybrid, open to remote) role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Strategic Leadership: 
    • Define and execute the long-term vision for our Azure cloud services portfolio. 
    • Align cloud strategies with business goals, market trends, and customer needs. 
    • Foster a culture of innovation, agility, and continuous improvement within the cloud services team. 
  • Product and Service Development: 
    • Design and implement Azure infrastructure and services for customer environments. 
    • Continue to enhance and evolve our Azure platform to incorporate emerging capabilities (e.g. Copilot, Power Platform). 
    • Develop availability, scalability, and performance plans for the Azure platform. 
    • Collaborate with product management and engineering teams to enhance existing services and create new offerings. 
  • Customer Engagement: 
    • Represent the customer/partner perspective to internal teams (e.g., Engineering) to shape products and services. 
    • Leverage feedback to develop strategic insights and influence product roadmaps. 
    • Present business cases to program managers for feature enhancements and improvements. 
  • Team Leadership: 
    • Coach and mentor a high-performing team of cloud professionals. 
    • Provide guidance on cloud architecture, security, and best practices. 
    • Foster a collaborative and inclusive work environment. 
  • Operational Excellence: 
    • Drive operational efficiency, cost optimization, and resource utilization. 
    • Ensure compliance with industry standards, security protocols, and regulatory requirements. 
    • Monitor service performance and address any issues promptly. 
  • Vendor and Partner Management: 
    • Collaborate with Enterprise Architecture, Security Architecture, Networks, Risk and Compliance organizations to develop state of the art solutions while adhering to risk and security controls. 
    • Collaborate with Azure partners and vendors to enhance service offerings. 
    • Negotiate contracts, manage relationships, and evaluate third-party solutions. 

Qualifications


THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

  • 10+ years in cloud services, with at least 5 years focused on Azure. 
  • 5+ years working in the Financial Services Industry


Desired Experiences

  • Bachelor degree in Computer Science, Information Technology, or related field; Master degree preferred
  • Certifications: 
    • Azure architect, security, and engineering certifications preferred (e.g., Azure Solutions Architect, Azure Virtual Desktop, Azure Security Engineer Azure Developer) . 
    • Additional certifications in project management or leadership are a plus. 

Skills

Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoring
Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
Skilled in cloud technologies and cloud computing
Experience helping an organization to plan and manage change in effort to meet strategic objectives
Proven track record of leading successful cloud initiatives and driving business growth
Experience gathering accurate information to explain concepts and answer critical questions
Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
Excellent Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
Experience identifying and selecting strategic options, and identifying resources to meet the defined objectives
Ability to thrive in a dynamic and fast-paced environment

Tools

Experience using SharePoint
Skilled in Excel
Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
Skilled in Microsoft Teams
Strong understanding of Azure cloud architecture, security, and compliance
Strategic thinking, problem-solving, and decision-making abilities

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2d

Customer Success Manager

SignifydUnited States (Remote);
Bachelor's degreeBachelor degreeswiftc++

Signifyd is hiring a Remote Customer Success Manager

As a Customer Success Manager (CSM), you'll report to our Manager of Customer Success and manage the success and net retention of your portfolio of customers. You will combine technology expertise, business acumen and passion for customer success to promote our customers' and company's expected outcomes. We are looking for team members who are excited to learn our platform and become fluent in fraud, e-commerce and payments, where we provide value. As a trusted advisor with a deep product and industry knowledge, you'll be able understand customers' goals and help them optimize performance. You'll collaborate internally with management and broader teams to provide an outstanding customer experience and drive continuous improvement for Signifyd.

Responsibilities:

  • Oversee the customer lifecycle and ensure ongoing client satisfaction and retention of a portfolio of assigned clients
  • Use knowledge of the Signifyd platform to advise on best practices around product usage with end-users
  • Identify, establish, and strengthen relationships with current and potential team members within your accounts
  • Close renewals and seek out additional expansion opportunities within your book of business
  • Ensure swift resolution of account issues by using resources from cross-functional teams, as needed
  • Work with Marketing to identify and convert successful customers into advocates
  • Embody Signifyd values and serve as a role model for other team members
  • Develop collateral and conduct periodic business reviews with client executive teams
  • Be a face of the company at trade shows and other industry events, both virtually and in person
  • Participate in on-call schedule every 6-8 weeks on Fridays to support the 4-day workweek for the Customer Success team. Primary work will be responding to any customer escalations that arise that customer support cannot resolve.

Requirements for position:

  • 2+ years of Customer Success Management or Account Management; technology background preferred
  • Customer management experience within complex accounts
  • Excellent communication and presentation skills
  • An analytical and metrics-driven work style
  • Ability to analyze complex situations and develop associated action plans and lead teams to achieve goals
  • Deep experience generating and manipulating data for presentations (Microsoft Excel, Looker, etc.)
  • Motivated, resourceful, detail-oriented, and highly organized
  • Self-starter who excels under ambiguity in a fast-paced, deadline-oriented environment
  • Background in e-commerce, fraud or payments industries is a plus

#LI-Remote

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

USA Base Salary Pay Range
$85,000$110,000 USD

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2d

Service Director

Bachelor degreec++

EquipmentShare is hiring a Remote Service Director

EquipmentShare is Hiring a Service Director 

EquipmentShare is searching for a Service Director for our corporate office in Columbia, MO, to support our team as the department continues to grow.  This position can sit remote in the US.

The Service Director will be the bridge between Operations and the Service Department, ensuring we use the best practices in the market. The Director will be responsible for a team that will manage the parts operations, the refurbishment facility, and all will create any more areas that will be needed to improve ES service performance.

Primary Responsibilities

Provide leadership and direction for all activities within accounts receivable processing, administration, and personnel, including but not limited to: billing/invoicing, collections and credit.

  • Lead, plan, measure and continue improvement of all service and maintenance performance metrics (KPIs)
  • Develop and apply policies to maximize productivity and profitability 
  • Motivate, coach and train service teams to exceed time & quality standards and comply with maintenance processes, enabling branch service personnel to build strong relationships with customers through the delivery of high quality and timely customer service
  • Mentor and guide Service personnel, ensuring safety policies and procedures are up to date and in line with state and federal standards
  • Supervise the preventative maintenance, troubleshooting, and repair of a variety of equipment at the corporate level.
  • Collaborate with OEMs, procurement department and Post Delivery, in regards to service performance and actions plans to improve productivity.
  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
  • Staff the corporate service team adequately based on skills and workload
  • Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
  • Work collaboratively with multiple EquipmentShare teams including, but not limited to: 
    • Regional and Corporate Operations, Sales and Service
    • Corporate based teams (BA, AP, Fleet, T3, Link, Parts, Warranty, and ES branch locations

Why We’re a Better Place to Work

  • Competitive salary.
  • Medical, Dental and Vision coverage for full-time employees.
  • 401(k) and company match.
  • Generous paid time off (PTO) plus company paid holidays.
  • Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch).
  • State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
  • Seasonal and year round wellness challenges.
  • Company sponsored events (annual family gatherings, happy hours and more).
  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. 
  • Opportunities for career and professional development with conferences, events, seminars and continued education. 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Skills & Qualifications 

  • Strong profile to make compelling strategic plans and present them influencing organizations
  • Strong Leadership and Collaborations skills
  • Administration (Service, Parts,Warranty) background 
  • Proficiency in Microsoft Office and Google Applications
  • A strong technical understanding of equipment operation, maintenance, and repair
  • Experience in the equipment rental industry
  • Strong communication skills
  • Creative problem solving skills
  • Strong attention to detail
  • The ability to understand and navigate T3 and other ES developed applications
  • The ability to prioritize and manage several projects simultaneously
  • Skills & Qualifications 
  • Preferably Engineering Bachelor degree
  • Minimum 15 years experience in equipment maintenance 
  • Minimum 15 years equipment rental experience -  dealer experience is a plus
  • Prior people Manager Experience
  • A strong understanding of all aspects of service, parts, and warranty

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 

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3d

Outlet Manager

Minor InternationalDubai, United Arab Emirates, Remote
Bachelor degree

Minor International is hiring a Remote Outlet Manager

Job Description

As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop & execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximize guest satisfaction and develop team members to enable them to achieve their career goals.

Qualifications

• At least 2-3 years’ experience in the same role within UAE – preferably female

• Bachelor Degree in any related field
• Good command of spoken and written English
• Excellent computer skills (Microsoft Word, Excel, Outlook Express, Internet, e-mail)
• Positive attitude with excellent interpersonal skill and strong leadership

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4d

Client Retention Specialist

Beyond FinanceRemote
Bachelor's degreeBachelor degreemobile

Beyond Finance is hiring a Remote Client Retention Specialist

 

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

 

 

About The Role

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base. As a Retention Specialist, your primary responsibility will be to educate and assist clients who are facing financial hardship and exploring options to become debt-free. You will play a crucial role in retaining clients within the Beyond Finance financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the Beyond Finance program. Their primary focus is on our at-risk customers who are struggling with the use and/or value of their enrolled program, requiring creative problem solving to help them better realize and understand the value of their decision.

Key Responsibilities:

  • Educate Clients: Provide comprehensive information about the Beyond Finance financial hardship debt program to clients, ensuring they have a clear understanding of the benefits, process, and available options.
  • Empathize and Deescalate:Display empathy and active listening skills to understand and deescalate upset clients, addressing their concerns and alleviating their stress regarding their financial situation.
  • Navigate CRM System:Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress. Maintain accurate and detailed records of all client interactions and program progress in the CRM system.
  • Analyze Financial Situation: Assess the client's current financial situation and determine the most appropriate options to help them achieve their goal of becoming debt-free.
  • Retain Clients: Collaborate with clients to develop customized solutions that align with their financial goals, and encourage them to remain in the Beyond Finance program.
  • Achieve Retention Goals: Meet or exceed retention targets and earn commissions based on your ability to enable clients to achieve their financial objectives.
  • Above all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs

What We Look For

  • Required - Experience in Retention, Sales, or Collections
  • High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
  • Ability to work in a fast-paced environment and handle high call volumes
  • Resilient and able to remain calm under pressure
  • Demonstrated ability to negotiate and deescalate client issues effectively  
  • Tech saavy and proficiency with a Client Relationship Management system (CRM)
  • Strong customer focus and adaptability to different personality types
  • Strong verbal and written communication skills along with active listening
  • Supports team/department collaboration & inclusion
  • Troubleshooting  and problem solving skills 
  • Ability to multi-task, set priorities and manage time effectively
  • Willingness to adapt to a changing environment and learn about new financial solutions.

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! Wecultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

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4d

Bilingual Inside Sales Representative (Remote)

Beyond FinanceRemote
Bachelor's degreeBachelor degreemobile

Beyond Finance is hiring a Remote Bilingual Inside Sales Representative (Remote)

 

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

 

 

This role requires you to work 1 weekend day (either Sat or Sun). We do not offer a M-F Shift.

As a Sales Representative, you will consult with prospective customers about debt consolidation options to help pay off their consumer debt and get them started on the path toward financial freedom. You will foster trust by educating them on our program using a consultative approach. This is a full-time role (40hrs/week) that requires weekend availability.

In this role you will:

  • Assess a customer’s financial situation and guide them toward the option that best resolves their challenges
  • Perform sales by utilizing consultative sales scripting
  • Educate clients on a variety of financial solutions available to manage their debt
  • Manage personal lead pipeline to maximize efficiency and productivity
  • Diligently update all lead file notes, phases, and statuses in the CRM
  • Ensure all sales transactions adhere to compliance standards

What We’re Looking For

  • Bilingual - Spanish (Required)
  • You are self-motivated and highly driven
  • Success in exceeding goals in a fast-paced, sales environment
  • Sees challenges as opportunities. Sees objections as buying questions
  • Sales experience preferred but not required
  • Financial Services experience is a plus
  • Strong written, verbal & oral communication skills

What You Can Expect 

  • Extensive hands-on sales training that sets you up for success
  • A typical day consists of making and answering inbound and outbound calls in a high-volume setting
  • There is no cold calling at Beyond Finance. All prospective customers have requested debt consolidation solutions.
  • Base Pay with uncapped monthly commission.

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! Wecultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

Apply for this job

4d

Bilingual Customer Service Representative

Beyond FinanceRemote
Bachelor degreemobilec++

Beyond Finance is hiring a Remote Bilingual Customer Service Representative

 

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

 

 

About The Role

Our Customer Service Representatives (CSR) serve as the primary point of contact for clients enrolled in Beyond Finance’s financial hardship programs. They are Beyond’s voice to the client and provide the connection between our Sales and Operations teams. Our CSRs possess a “second-to-none” work ethic and an upbeat, positive and passionate attitude about customer service. By responding promptly to client requests, and possessing an acute awareness that allows them to anticipate the client’s needs and exceed expectations, our Client Success Department is critical to the success of helping maintain Beyond’s exemplary customer brand. 

As a Customer Service Representative, you will complete a 4 week training program to become an expert in Beyond's financial hardship programs. After you successfully complete training, you will be responsible for providing superior customer service and a positive experience to our clients. The Client Success Representative role is a remote position. 

Our call center is open 7 days a week. The hours are M-F 10:30am-10:00pm CST and Sat/Sun 8:30am-8:00pm CST. The ability to work weekends and evenings is required.

What You’ll Do

  • Above all else, provide a best-in-class customer service experience over the phone by  responding to client requests, anticipating unstated needs, and educating them on our programs
  • Through demonstrated effective listening, analyze client problems and provide information and solutions in a timely and efficient manner
  • Employs strong interpersonal skills to handle difficult calls courteously and professionally
  • Thoroughly documents request outcomes for accurate tracking and analysis
  • Work efficiently and effectively to independently resolve client requests, both as a team and independently
  • Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner
  • Operates a desktop computer to obtain and extract information; documents information, activities and changes in the CRM database (Client Relationship Management System) for client accounts
  • Utilizes appropriate resource materials to effectively and accurately interpret‚ respond and resolve client inquiries and problems
  • Handle a high volume of clients in a work from home call center environment

What We Look For

  • 1 year call center experience (Required)
  • Bilingual - Spanish (Required)
  • Reliable, High Speed, Internet connection (Required)
  • Technical proficiency with Client Relationship Management system (CRM)
  • Strong customer service orientation
  • Strong communicator: Includes listening, verbal & written communication,courteous and professional active listening skills is a must 
  • Effective problem solver
  • Effective at time management, planning & organizing tasks and time 
  • Ability to understand and empathize with customer issue(s)
  • Ability to work from home in a distraction free environment

#INDRM1

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! Wecultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

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4d

Customer Service Representative

Beyond FinanceRemote
Bachelor degreemobile

Beyond Finance is hiring a Remote Customer Service Representative

 

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

 

 

About The Role

Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finance’s financial hardship programs. They are Beyond’s caring voice to the client and guide them from enrollment through graduation. Our Customer Service Representative possesses a “second-to-none” work ethic and an upbeat, positive and passionate attitude about customer service. By responding promptly to client requests, and possessing an acute awareness that allows them to anticipate the client’s needs and exceed expectations, our Client Success Department is critical to the success of helping maintain Beyond’s white glove service standard. 

As a Customer Service Representative, you will complete a four week training program to become an expert in Beyond's financial hardship programs. After you successfully complete training, you will be responsible for providing superior customer service and a positive experience to our clients. The Client Success Specialist role is a remote position. 

Our call center is open 7 days a week. The hours are M-F 10:30am-10:00pm CST and Sat/Sun 8:30am-8:00pm CST. The ability to work weekends and evenings is required.

What You’ll Do

  • Above all else, provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests, anticipating unstated needs, and educating them on our programs in a remote call center environment
  • Proactively identify, analyze and resolve client issues by utilizing active listening and critical thinking to provide first call resolution with focus on the customer relationship
  • Exhibit strong written/verbal communication skills, excel at customer interaction, and deliver practical solutions 
  • Develop and maintain positive client relations and work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner
  • Work independently and with a team to drive retention of clients through bolstering product knowledge and providing best-in-class service at all times
  • Operate, navigate, and troubleshoot a desktop computer to obtain and extract information; research through multiple computer programs/systems simultaneously and document information, activities and changes in the CRM database (Client Relationship Management System) for client accounts.Apply various troubleshooting techniques to resolve complicated technical or configuration issues
  • Continuously learn, interpret and utilize company and industry knowledge, practices, and procedures to deliver accurate and up-to-date solutions.
  • Meet and exceed client centric performance expectations focused around quality of service and efficiency
  • Engage with feedback to leader and team to collaborate and streamline workflows

What We Look For

  • Minimum 1 Year of Call Center Experience Required (High Volume preferred!)
  • Bilingual - Spanish (preferred / not required) 
  • Reliable, High Speed, Internet connection (Required)
  • Strong computer technical skills with the ability to learn and navigate complex systems
  • Excellent communication skills (written, verbal, and listening)
  • You operate with understanding, active listening, patience, empathy and kindness to customers
  • Strong interpersonal skills and can independently handle routine and complex client inquiries
  • Have a people-focused approach and solution mindset, you’re an effective problem solver.
  • Effective at time management, planning & organizing tasks 
  • Ability to work from home in a distraction free environment

#INDRM1

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! Wecultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

Apply for this job

4d

Inside Sales Representative

Beyond FinanceRemote
Bachelor's degreeBachelor degreemobile

Beyond Finance is hiring a Remote Inside Sales Representative

 

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

 

 

Career Description

Sales Representatives engage prospective consumers who have requested information regarding debt consolidation options. Sales Representatives help clients get started on the path towards financial freedom. Our Representatives assess a client’s financial situation and provide a tailored debt consolidation option. We are committed to providing impeccable service and helping our clients achieve their financial goals.

About The Role

  • There is no cold calling at Beyond Finance. All prospective customers have requested debt consolidation solutions.
  • You will assess a customer’s financial situation and guide them toward the option that best resolves their challenges.
  • You’ll be expected to quickly build rapport and establish trust with prospective clients
  • Ensure all sales transactions adhere to compliance standards
  • Continuously support and contribute to our energetic team of business development enthusiasts
  • Base Pay with uncapped monthly commission

What We’re Looking For

  • Motivated individual with an entrepreneurial spirit 
  • Success exceeding goals in a fast-paced, sales environment.
  • Sees challenges as opportunities. Sees objections as buying questions.
  • Sale experience preferred but not required
  • Financial Services experience is a plus
  • Strong written, verbal & oral communication skills
The base salary range represents the anticipated salary range for this position. The actual base salary offered within the range will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed. In addition to base salary, this position qualifies for commission.  The average sales agent makes around $150,000/yr (base + commission + bonus). Sales Agents earn a monthly commission based on the amount of debt enrolled subject to the terms outlined in the company's commission plan.  Full-time employees hired into this position are eligible for health care benefits shown on our company careers page.
Base Salary Range
$15$18.15 USD

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! Wecultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

Apply for this job

Western Digital is hiring a Remote Technical Commodity Manager/NPI Procurement - Sourcing Engineering /Component Engineering Manager

Job Description

  1. Liaise with NPI Procurement, Design Engineers, Commodity Managers and other relevant stakeholders to ensure and drive a robust sourcing strategy at the NPI phase; Ensure continuity of supply and best in class components in BOMs for all WDC flash products
  2. Provide technology expertise to commodity managers to develop the supply base strategy
  3. Drive supply base strategy, by BOM screen, at product design stage; propose alternate sources or replacements and drive the technical qualification process
  4. Provide expert technical support for the supplier/technology selection process
  5. Ensure qualified suppliers or components are meeting WDC technical requirements, quality requirements, and green policy requirements
  6. Review suppliers’ technology roadmaps, ensure suppliers are meeting WDC technical requirements
  7. Work with PDT teams to support NPI program milestones

Qualifications

  1. Bachelor degree or above in Engineering or Science with equivalent experience
  2. Min 7 years of professional experience including project management
  3. Expert knowledge and experience with electronic components
  4. prior experience as technical commodity management, product development, quality management or field application engineering is a must; Hardware design experience is a plus.
  5. Communicate well in English both in verbal and written form
  6. Strong project management, organizational, and analytical skills required
  7. Excellent team facilitation and presentation skills required
  8. Ability to present to all levels of management / stakeholders and articulate strategies and performance metrics 

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9d

Cloud Security Architect - Advisor (Remote)

Fannie MaePlano, TX, Remote
agileBachelor degree5 years of experienceDesignazureapijavapythonAWS

Fannie Mae is hiring a Remote Cloud Security Architect - Advisor (Remote)

Job Description

As a valued contributor to our team, you will advise team members on the design and processes for implementation of components of technological structures. In this role, you will create solutions with a process-driven view, as well as devise processes for maintaining and/or updating existing structures.

THE IMPACT YOU WILL MAKE
The Cloud Security - Architecture - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Apply advanced skills, knowledge, and/or experience to lead modeling, analysis, and planning projects.
  • Translate functional requirements into technical solutions to meet customer needs by applying advanced skills, knowledge, and experience.
  • Maintain existing structures and collaborate with management to define governance processes.
  • Perform modeling, analysis, and planning to solve technical business problems and inform the team's technical direction.

Qualifications

Minimum Required Experience

  • 6 years

Certifications

  • AWS Solution Architect Associate or Professional is a must
  • AWS Security Specialty is a must
  • CISSP is desirable
  • Any other certifications like CompTIA Security+, CSA, Azure Security, GCP Security are bonus

Desired Experiences

  • Bachelor degree or equivalent
  • 5+ Years of experience in Cyber Security field as an Information Security Architect or Cloud Security Architect 
  • 4+ years of experience in AWS as a Cloud Security Architect/Engineer and must be certified in the cloud technologies/infrastructures
  • Preferred industry recognized experience in security (e.g., CISSP, CCSK, CISA, CISM, CEH)
  • Minimum of 5 years of experience in IT security risk assessments and related frameworks (e.g., NIST 800 series, ISO 27000 series, IT General Controls
  • Strong knowledge of the AWS Infrastructure services.
  • Strong communication, proactive methods for problem solving, strong documentation and collaboration skills across the enterprise.  
  • Excellent coordination skills and must be detail oriented 

 

Key Areas of Responsibility

  • Partner with Enterprise/Portfolio Architecture team and Business Units development squads to collaboratively develop security architectures/designs leveraging approved patterns that ensure applications migrating from on-premises to Cloud, achieving high standards of security practices and compliance. 
  • Drive the development and adoption of cloud security standards, best practices, and technologies within Enterprise IT infrastructure 
  • Liaise on security-related issues with internal business stakeholders, InfoSec, Enterprise Architecture, and application development squads 
  • Work to develop, enhance and document security architecture, security policies, patterns, procedures, guidelines, and standards required to design cloud-based solutions 
  • Educate application, portfolio and solution architects on secure solution design and industry best security practices 
  • Work on assessments of compliance and standards including and not limited to NIST, FedRAMP, FIPS, etc. 
  • Support threat modeling and update application security architecture as needed.  
  • Support application development squads with Security implementations and issues  

  

Skills

  • Serve as an expert in Fannie Mae’s Information Security capabilities, solutions policies, procedures, and standards.
  • Act to apply NIST frameworks on all cloud patterns, capabilities, and application migrations
  • Influence technical patterns and capabilities to apply security and cloud policy to shift left in the development processes
  • Act as a central point of contact for all conceptual knowledge of regulations for PCI, Sarbanes-Oxley, GLBA, and FISMA
  • Responsibilities include setting the compliance strategy for infrastructure and application build, deploy, monitor, and operate applications.
  • Candidate should have architected applications at scale on modern cloud native architectures (AWS).
  • The candidate needs expertise to architect cloud native infrastructure using containerization and microservices transformation in application APIs and address platform operational security concerns.
  • Plan and document design methods for the optimization and integration of various technology platforms, tools, policies, and principles that lead to target state implementation with cloud policy and compliance.

 

Tools

  • Deep Knowledge in containerization of applications, design, and deployment
  • Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
  • Experience with Agile Tools and methodologies
  • Experience in object-oriented programming preferrable JAVA, Python, etc.,
  • Knowledge of storage software platforms such as NetApp, Nimble, and Pure Storage
  • Knowledge of ITSM Tools e.g., ServiceNow to manage digital workflows
  • Experience using APIs for developing or programming software
  • Skilled in CICD Tools and Pipelines
  • Knowledge of virtualization software such as Microsoft Hyper-V, VMWare vSphere, or Citrix XenDesktop.

 

Nice-to-Haves

  • Cloud agnostic security architecture experience a plus 
  • Container Security experience to protect container workloads during build and run-time 
  • API Security architecture experience with industry standard API Gateways  
  • Security engineering/administration background leveraging SIEM, Network firewalls, host-based security, and security configuration 
  • The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc. 
  • The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. 
  • Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand 
  • The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc. 
  • Experience identifying and determining levels of risk to an organization's networks and systems using cybersecurity techniques  
  • Working with people with different functional expertise respectfully and cooperatively to work toward a common goal 
  • Skilled in cloud technologies and cloud computing 
  • The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict 

 

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9d

Associate Director, Analytics Implementations

MuteSixRemote, Canada, Remote
Bachelor degreejavascript

MuteSix is hiring a Remote Associate Director, Analytics Implementations

Job Description

At the highest level, this position is responsible for being a leader who drives the processes and practices related to implementing analytics for our customers, and overseeing the efforts of Managers who train and mentor staff related to these processes and practices.  The Associate Director is also expected to participate in and contribute to Cardinal Path’s overall business management and growth as well as provide feedback and new ideas for Cardinal Path’s innovations, team development and client satisfaction.

The goal for this role is to ensure Cardinal Path is delivering consistently deployed, high quality, web analytics implementations and other analytics infrastructure; while preparing the team to scale by developing and executing on a training and mentoring program for all members of the team.

Duties and responsibilities will include:

●      Lead other team members to define and refine our processes and practices for performing analytics implementations and other technical services and deploy these with the goal of improving quality of key deliverables across projects

●      Ensure Managers are delivering a training program that will allow technical staff to efficiently gain knowledge on performing analytics implementations.

●      Manages a group of Managers

●      Mentor Managers to successfully execute their team development duties and consulting duties. If needed, they will also work directly with delivery staff on their development

●      Work closely with their direct reports to define career development plans for their associates

●      Participate in strategic planning for the technical team as well as be a voice on the larger organizational expansion of the technical team

●      Educate client stakeholders on best practices and proper management of digital analytics infrastructures to help them enable informed business decisions

●      Evaluate business goals and objectives from multiple business teams and develop and document tracking/tagging strategies to allow individuals and teams to measure success

●      Consulting with clients and/or their agencies on projects requiring web analytics platform selection, implementation, platform remediation, and dashboard development.

●      Oversee our efforts to work with client development teams to install, configure & use web analytics services such as Google Analytics and Adobe Analytics

●      Provide best practice consulting services to clients in solving their Web analytics platform strategy and technical needs.

●      Partner with multiple business units within the client's organization as well as outside the company to ensure that best practices in metrics and decision making are being exposed to the client management and core website decision makers.

●      Work collaboratively across internal departments within Cardinal Path on projects that break down internal work silos

●      Able to share thought leadership and present their perspective with confidence among peers as well as senior leadership

●      Has the maturity and ability to steer into challenges with both internal and external stakeholders in a positive manner

Qualifications

●      Bachelor degree or equivalent

●      Google Analytics Individual Qualification

●      Knowledge of Tag Management Solutions such as Google Tag Manager, Adobe Launch, and/or Tealium iQ

●      8 - 10 years on-the-job experience implementing web analytics tools such as Google Analytics or Adobe Analytics with most recent experience leading a team

●      Minimum 3 years experience with web development

●      Strong understanding of HTML and web protocols

●      Proven advanced JavaScript skills

●      Comfortable presenting findings and providing training on analytics tool usage

●      Strong English communication skills (written and verbal)

●      Experienced with team development, conflict management and organic client growth

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10d

Associate Data Manager

Premier ResearchRemote, Bulgaria
agileBachelor degreeoracle

Premier Research is hiring a Remote Associate Data Manager

Description

Position at Premier Research

Premier Research is looking for anAssociate Data Manager to join our Functional Services team. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success.              
  • We are Built for You. We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires.
  • We are Built by You. Your ideas influence the way we work, and your voice matters here.
  • We are Built with You. As an essential part of our team, you help us deliver the medical innovation that patients are desperate for.
Together, we are Built for BiotechSM. Join us and build your future here.                      
                      
What you'll be doing:                
  • Assist in preparing clean databases by performing a review of clinical trial data to ensure all captured data follows the rules outlined by the protocol and Data Management Plan
  • Provide input to and review of Data Management Plans in support of clinical study deliverables
  • Review responses to queries for appropriateness, resolve any discrepancies, and modify the database accordingly
  • Support data entry testing to ensure data can be input into the database as intended by the database design.
  • Support query testing (edit checks) to determine data entered to a clinical database outside of expected values or ranges are prompted for further review.
  • Assist in the user acceptance testing for study-specific data listings ensuring data output adheres with requirements
  • Prepare and maintain documentation related to CRF, edit check, and data listing testing including initial testing and follow-up testing to ensure that the changes have been made, as required
What we are searching for:
  • Bachelor degree, or international equivalent from an accredited institution, preferably in a technical, clinical, or health-related field], or equivalent combination of education, training and experience
  • Preferred 1 to 2 years of practical experience using commercial clinical data management systems and/or EDC products (eg - Oracle RDC / Inform, Medidata Rave, DataLabs, etc). Alternately, must have proven experience in all primary job functions.
  • Demonstrates excellent English verbal and written communication skills
  • Excellent computer skills in a Microsoft Windows environment including proficiency in the Microsoft Office Suite of tools (eg - Outlook, Work, Excel, etc)
  • Proven ability to drive a successful customer experience through positive customer interactions, provision of quality and timely deliverables, and task ownership
  • Strong analytical and organization skills, able to work independently and manage multiple projects simultaneously in a fast-paced environment with changing priorities
Why choose Premier Research?                      
  • Premier Research is more than a company – it’s a community of people that truly care about one another, about our clients, and about our mission of furthering research to improve the lives of patients in critical need. 
  • Our Values – We Aim High, We Work Together, We Stay Agile, We Get It Done, We Care – mirror the determination, flexibility and trust that our team embodies. As a Premier team member, you have the power to make an impact, regardless of job title and location.
  • Our dedication to biotech and specialty pharma is unlike any other. We provide our staff with innovative technologies and continuous learning opportunities so that they have the tools they need to be successful.
Because we are transforming life-changing ideas into new medical treatments for a diverse population, we require the perspectives of a diverse staff thinking creatively, challenging ideas, and solving complex problems fearlessly. Through a commitment to diversity, equity, inclusion, and empowerment, we create a community of belonging that welcomes differences, fuels innovation and better connects us to the patients, physicians, and customers we serve.            
    
We hire people that add to our culture, then invest in developing skills and abilities. If you are excited about this role, but your past experiences do not perfectly align with the position as described, we encourage you to apply anyway. You may be exactly the right candidate for this role or others. 
#LI-KT1

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13d

Controlling Expert for Executive Decision Support

EcoVadisBarcelona, Spain, Remote
Bachelor degree

EcoVadis is hiring a Remote Controlling Expert for Executive Decision Support

Job Description

You will be involved in the following tasks:

  • Preparing and publishing monthly management reporting to the Business, securing reliable, insightful, timely and right first time reporting,

  • Monthly reporting of financial statements (P&L, BS, CF), including variance analysis with relevant commentary, liaising with Finance Business Partners

  • Preparing investors reporting and productivity ratio analysis,

  • Supporting the budgeting process,

  • Supporting month-end and year-end close processes and ensuring quality control over financial transactions and financial reporting,

  • Working with various stakeholders to understand reporting needs and prioritize reports delivery accordingly,

  • Proactively recommending enhancements to existing reports to improve efficiency, streamline, and standardize reporting processes,

  • Identifying opportunities for process automation and working on its implementation in collaboration with other teams,

  • Preparing financial planning with Pigment,

  • Contributing to the preparation of the next funding options of the Company (fundraising and/or IPO)

  • Developing and documenting business processes to maintain and strengthen internal controls,

  • Cooperating closely with other Finance units/departments,

  • Developing and maintaining effective relationships with stakeholders at all levels of the organization.

  • Providing expertise on questions and ad hoc requests from investors

Qualifications

  • Bachelor degree or Master undergraduate in Business/ Management/ Finance/ Accounting, 

  • Prior working experience in a Big 4  in Transaction Services
  • 7+ years of overall combined accounting and finance experience, with a focus on financial and management reporting,

  • Good command of English is required,

  • High proficiency in Excel is a must,

  • Knowledge of Pigment (EPM tool) would be a plus, 

  • Proven track record of processes optimization and automation,

  • Strong organizational and time management skills,

  • Autonomy and proactiveness,

  • Strong analytical skills and good attention to detail,

  • Excellent communication skills with the ability to interact with different management levels.

  • Prior experience in SaaS environment, experience with process mining or project management would be a plus 

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