LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using NodeJS
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations
• Work with Bots & Automation team in building next generation bot runtime platform

You Have

• Strong programming skills in NodeJS/Typescript with good knowledge of Websockets and data streaming services
• Experience with Java
• Experience integrating with third-party APIs
• Experience debugging/testing distributed microservice applications 
• Knowledgeable of technologies such as SocketIO, Kafka, Redis, RabbitMQ
• Experience building RESTful microservices
• Familiar with basic DevOps tasks for deploying applications in dev/test environments
• Experience with Git, Jenkins, and other Development tools
• Experience in Kubernetes a plus

What You Need For Success

• Bachelor's degree in Computer Science or a related field
• 4+ years of experience building successful production software systems

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

What this job can offer you

This is an exciting time to join the growing Data Team at Remote, which today consists of over 15 Data Engineers, Analytics Engineers and Data Analysts spread across 10+ countries. Throughout the team we're focused on driving business value through impactful decision making. We're in a transformative period where we're laying the foundations for scalable company growth across our data platform, which truly serves every part of the Remote business. This team would be a great fit for anyone who loves working collaboratively on challenging data problems, and making an impact with their work. We're using a variety of modern data tooling on the AWS platform, such as Snowflake and dbt, with SQL and python being extensively employed.

What you bring

• 3+ years of experience in analytics engineering; high-growth tech company experience is a plus
• Strong experience using data transformation frameworks (e.g. dbt) and data warehouses (e.g. Redshift), strong proficiency in SQL
• Strong knowledge in data modelling techniques (Kimball, Data Vault, etc)
• Solid Experience with data visualization tools (e.g. Metabase)
• Strong affinity towards well crafted software - testing, knowledge of best practices, experience with CI/CD (e.g. Gitlab, Github, Jenkins)
• A self-starter mentality and the ability to thrive in an unstructured and fast-paced environment
• Proven collaboration and communication skills
• Experience in dealing with ambiguity, working together with stakeholders on taking abstract concepts and turning them into data models that can answer a variety of questions
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• DBT Modelling:
  • Design, develop, and maintain dbt (Data Build Tool) models for data transformation and analysis, providing clean and reliable data to end users enabling them to get accurate and consistent answers by self-serving on BI tools.
  • Collaborate with Data Analysts and Business Stakeholders to understand their reporting and analysis needs and translate them into DBT models.
  • Own our internal dbt conventions and best practices, keeping our code-base clean and efficient (including code reviews for peers).
• Data Analytics & Monitoring:
  • Ensure data quality and consistency by implementing data testing, validation and cleansing techniques.
  • Implement monitoring solutions to track the health and performance of the data present in our warehouse.
  • Train business users on how to use data visualisation tools.
• Drive our Culture of Documentation:
  • Create and maintain data documentation & definitions, including data dictionaries and process flows.
  • Collaborate with cross-functional teams, including Data Analysts, Business stakeholders, to understand their data requirements and deliver effective data solutions.
  • Share knowledge and provide guidance to peers, creating an environment that empowers collective growth.

Practicals

• You'll report to: Engineering Manager - Data
• Team: Data Engineering
• Location: Anywhere in the World, but we will prioritise candidates from APAC countries to ensure the diversity
• Start date: As soon as possible

Compensation Philosophy 

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $42,750 USD to $96,200 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. (async) Profile review
2. Interview with recruiter
3. Interview with future manager
4. (async) Small challenge
5. (async) Challenge Review
6. Interview with team members (no managers present)
7. Prior employment verification check(s)
8. (async) Offer

#LI-DP

About Atticus

At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. 

Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In just three years, we’ve become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we’ve gotten thousands of people access to over $2B in life-changing aid, and we’re just getting started.

We've helped more than 20,000 people in need (see our 6,000+ five-star reviews) and raised more than $50 million from top VC firms like Forerunner, GV (Google Ventures), and True Ventures. (We just closed our Series B round in May 2023, so we're well-funded for the foreseeable future.) We're small but moving fast — our team grew from 52 to 91 last year and we expect to grow again in 2024.

The Job

Atticus works in an industry dominated by outdated technology that is ripe for fresh thinking: our core competitors rely on massive call centers to screen clients, antiquated CRMs to track and manage cases, and paper checks to get paid (provided they’re sent to the right address). 

Conversely, as a VC-backed tech company our product & engineering department powers everything we do: from creating an engaging online experience for people in crisis to providing tools for our network lawyers as they serve our clients, Atticus relies on technology to fulfill our mission.

We’re looking for Software Engineers to join our team. You’ll work on the back-end, and will partner with every department at Atticus as we continue to grow our platform in an effort to help people in need find trusted legal support.  

What You'll Do:

• Design, build, and operate Atticus’ APIs with a focus on performance, modularity, extensibility, and reliability.
• Work with product and software architects to plan and deliver features, fixes, and performance enhancements
• Leverage your peers as multipliers for your skills to create excellent products and services.

The role is a rare opportunity to join a fast-growing Series A startup that doubles as a B-corp social enterprise. Every project you take on will help clients in need get the help they deserve, and you’ll shape our company culture as we scale. We’re looking for engineers who are excited about our mission and the challenges it entails.

Who You Are:

• You have 3+ years of experience writing idiomatic JavaScript/Node.js, Golang, Java, Python, Scala, or Ruby
• You use a modern version-control system for your source code repository (Git, Mercurial, GitHub, BitBucket).
• You lint all your code or know you should.
• You know what parts of your code require tests and you write those tests.
• You use objective judgement in leveraging the right frameworks and technologies.
• You are versed in cloud computing systems (GCP, AWS, etc.) and SAAS concepts.
• You build modern, resilient and operationally sane backend systems exemplifying industry standards (HTTP REST, GraphQL, Stream processing, Big Data).
• You leverage continuous integration systems to their full extent (CircleCI, Bamboo, Jenkins, TravisCI).
• You plan for, build, evolve and scrutinize monitoring and alerting for your production systems.
• You are willing and able to deploy, troubleshoot, and maintain your systems in production and staging environments.

Extra Credit:

• Experience with Google Cloud Platform, Kubernetes, Docker, CircleCI, Git, Golang, Java
• Experience with GraphQL, GraphQL Federation, REST APIs and supporting network protocols
• Experience with a distributed SQL platform like CockroachDB or Google Spanner
• Experience with Hadoop, MapReduce, or other “Big Data” systems

We are strongly committed to building a diverse team. If you’re from a background that’s underrepresented in tech, we’d love to meet you!

Salary & Benefits

This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.

We’re a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives.

We offer competitive pay — including equity — and generous benefits:

• Medical and dental insurance with 100% of employee premiums covered
• 15 vacation days & ~19 paid holidays each year (including two weeks at end-of-year)
• Free memberships to ClassPass and OneMedical
• $1,000 reimbursable stipend for education and training outside of work
• Student loan repayment assistance, 401(k), and optional HSA
• Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats
• Humble, thoughtful, smart, fun colleagues

We anticipate the base salary band for this role will be between $115,000 and $180,000 in addition to equity and benefits. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities, as well as internal equity among our team.

Location & Covid

Today, about half our team are in Los Angeles and half are fully remote and spread across the U.S. There are two options for this job:

1. Live in Los Angeles, work a few days a week (or more) out of our beautiful office in the Arts District.
2. Live wherever, work remotely (Ideally PST hours), and travel to LA (on the company dime) as needed to be with your colleagues —somewhere between monthly and quarterly.

In short: You can do this job well remotely, and we’re committed to empowering everyone with flexibility. But we care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather. 

As for Covid: When the pandemic started, we immediately shifted to fully remote to protect our team and shuttered our office. Today, everyone on the team is vaccinated, and many come in often (though we don’t require it). Going forward, you can expect that vaccinations will be required for all employees (unless medically unable) and that if a variant emerges that makes in-person work unsafe for vaccinated people, we’ll close our office, cease any travel, and do whatever it takes to protect and support our team.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

The CI/CD team at Liveperson is looking for an experienced DevOps engineer: a candidate who takes on challenges, continuously expands his area of expertise, and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices, and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed, an embracing working environment, and very complex and interesting technical challenges to solve.

You will:

• Design, implement, and manage CI/CD pipelines using GitLab.
• Maintain Jenkins / Teamcity pipelines.
• Automate software build, deployment, and testing processes.
• Collaborate with development and operations teams to ensure smooth integration of code changes.
• Monitor and optimize performance, scalability, and reliability of CI/CD systems.
• Troubleshoot issues and provide timely resolutions.
• Stay up-to-date with industry trends and best practices in CI/CD and GitLab.

You have:

• 3+ years experience as a DevOps Engineer or similar role - MUST
• Experience with CI/CD tools such as Jenkins / TeamCity, GitLab - MUST 
• Hands on experience with on-premises VMs - MUST 
• Ability to participate in on call routine for troubleshoot - MUST 
•  Proficiency in scripting and automation using tools such as Go, Python, Bash - advantage
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes - advantage
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment

Nice to haves

• GitLab certification (GitLab Certified Associate or Professional)
• Experience with GitLab Enterprise Edition and advanced GitLab feature
• Familiarity with GitOps principles and related tools (e.g., Flux CD).
• Knowledge of infrastructure-as-code concepts using tools like Terraform or Ansible

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

We are looking for aSenior Front End Developer to join our Foundations team. If you are excited by technology that has the power to handle hundreds of thousands of transactions per second; collect tens of billions of events each day; and evaluate thousands of data-points in real-time all while responding in just a few milliseconds, then IAS is the place for you!

We are looking for a Senior Front End Developer, with strong hands-on experience across various stages of Software Development,  problem solvers who can work in a  fast-paced dynamic environment building the next generation platform, products and services. 

You will be working with a group of intelligent engineers, who strive to produce best quality software in a timely manner and make the most impact on IAS products. We cultivate a learning environment where we share knowledge and motivate each other.

What you'll get to do:

• Build front-end applications with good visual design.
• Build components that almodt all of the other R&D teams will utilize 
• Work with UI to build and redesign components company wide
• Build deployment tools for the entire R&D team 
• Use of cloud native architecture(s) for design and development of custom applications
• Test software to ensure responsiveness and efficiency.
• Build UI features to support authentication, authorization and data security.
• Maintain, and recommend software improvements to ensure responsiveness, efficiency, strong functionality, and optimization
• Work closely with product owners in a scrum team, deliver UI features to IAS customers.

You should apply if you have:

• 5+ years’ experience in a Front End developer / UI Engineer role  in an Agile Scrum environment

• Hands-on experience in React, JavaScript, TypeScript, Redux Toolkit. 
• Familiarity with HTML5, CSS3, Json.
• Experience working with Jenkins or a similar technology.
• Experience in building responsive UI that talks to REST APIs.
• Some foundational experience in object-oriented design, Design Patterns, Data Structure, Algorithm.
• Good communication skills, to be able to articulate solutions to other team members and even non-technical clients.

What puts you over the top:

• Some Angular is nice to have as we are migrating from Angular to React
• Familiarity with Storybook/ Webpack libraries 
• A good sense of UX design with an eye to design for a user-centric experience.
• Experience with AWS, Node Fundamentals, and Storybook/Webpack libraries
• Develop Cypress test for UI components.

About Integral Ad Science

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visithttp://integralads.com/

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

#LI-Remote