The Basics

As a Tanium Senior Software Engineer - Kubernetes Appliance, you will be tasked with building and maintaining best-of-breed products as part of a small and nimble development team. Tanium focuses on a strong customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new products ideas are identified, our software engineers are responsible for designing, developing, testing, and deploying the products from the ground up, while continuously iterating with product management and customers for feedback and input.

**May be asked to obtain Reliability status (RS) for Protected A, B, C at a minimum**

What you’ll do

• Build and maintain Tanium Appliance, a customized Linux operating system running on bare metal, that hosts Tanium software in on-prem and cloud customer environments
• Design and implement a framework for running and managing Kubernetes containers on an array of these appliances
• Work as part of a fast-paced agile development team with a deep commitment towards a strong customer engagement model and feedback process to ensure our products are designed the right way from the beginning
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input

We’re looking for someone with

• Education
  • Bachelor's degree or equivalent experience
  • CS Degree or related technical field preferred
• Experience
  • 4 to 7+ years industry experience
  • Intimate familiarity with Linux and shell scripting and prior programming experience with a compiled language (preferably Golang)
  • Prior experience of working with Kubernetes and associated container deployment technologies
  • Experience with modern software engineering development and automation tools like git, GHA & Jenkins
  • Experience designing and building high-performance, secure, scalable, observable, supportable, and maintainable backend services & APIs
• Other
  • Demonstrate sound judgment for balancing between rapid development and long-term code maintainability and supportability
  • Apply strong analytical and problem-solving skills – being able to learn what the requirements are and apply them
  • Excellent communication skills to collaborate effectively with cross-functional teams
  • Commitment to writing automated tests as an integral part of the development process
  • Knowledge of a variety of modern backend software frameworks and the versatility to learn new tools and language

About Tanium 

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is C$95,000 to C$280,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Staff Software Test Engineer

Remote US

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

 Our engineering team solves tough problems and works on operationalizing research innovations to mitigate the risk posed by deepfakes and synthetic voices. This allows enterprises to assess whether a caller is a real person speaking live or not in real time. As a software test engineer on our Deepfake team, your role will be to act as the team’s subject matter expert in test engineering and contribute to code with a focus on testability. You will review designs and look closely at code quality and risk. You will be responsible for refactoring code to make it more testable and creating  testing frameworks and automation. 

What you’ll do 

• Partner in ownership of source code and act as a consultant recommending better program structure and coding style
• Review and refactor existing test code
• Analyze requirements to determine the testing strategy of different applications and products through automation
• Participate in product and feature design with developers, usability specialists, user interface designers, and product managers
• Create, update, review automated test cases to match product feature sets, execute manually as required
• Participate and contribute to product code reviews
• Educate team members on current and evolving practices, patterns and process to improve product quality
• Create tooling around the entire testing workflow, all the way from test case management, test data creation, automatic bug captures, test progress measurement etc.
• Monitor application performance to ensure efficient and problem-free operations. 
• Identify application deviance from standards and suggest modifications to ensure compliance. 
• Develop or specify standards, methods, or procedures to determine product quality or release readiness.

Who you are

• You arepassionate about working with new technologies and sharing new discoveries
• You are excited to work in a fast paced and high growth environment
• You love to work in a creative and collaborative team environment
• You are a self starter and open to new ideas and innovation
• You live by the motto: “Quality is not an act; it is a habit.”
• You are an owner and a leader
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under promise and over deliver
• You are nimble and adaptable when priorities change and continue to see the “forest  through the trees”

Your skill-set: 

Tech stack: Python, Go, Pytest, Cypress, AWS

Must Have

• 7-9 years of experience with development with tooling/test architecture
• Experience with testing frameworks like Pytest
• Solid programming skills, preferably with Python or Go
• Strong working knowledge of AWS Cloud Services, Linux, Docker or similar

Nice to Have

• Capable with SQL and relational databases preferred
• Experience in continuous integration (Github actions) preferred
• Experience with UI testing tools like Cypress and Selenium preferred
• Experience with infrastructure as code (Terraform/Cloudformation)

What’s in it for you

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’ll

• Complete all onboarding sessions related to the company, product and platform.
• You will have your development and test setup ready and would have accounts and credentials acquired to begin work.
• You will have an onboarding buddy to help you with all above tasks
• You will have an opportunity to work on a small test plan and add a system test validating a story or a bug.
• You will participate in team ceremonies like standup, grooming and retro.
• You will start to get to know your team members and start collaborating with them on your tasks

Within 60 days you’ll

• You will become more comfortable with the product and platform and start participating in design discussions for the features the team is working on.
• You will be responsible for delivering the quality of a small feature. This will mean that you will be highly involved in the feature requirements, design reviews, and creation of test plans for that feature.

Within 90 days you’ll

• You will have knowledge of different aspects of the product and will be comfortable answering questions asked by external teams.
• You will also be participating in an on-call rotation allowing you to get insight into the operations of the system.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• New hire and recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

#LI-REMOTE

Role Location: US Remote working CST business hours

Our Opportunity

We’re looking for an empathetic, curious and experienced professional to join our Customer Solutions Organization to help retain and grow Snyk’s growing customer base.

Snyk is looking for a Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps transformations through the adoption of the Snyk Platform. You’ll help customers make change management decisions based on their goals/objectives and data-driven analysis. As the technical point of contact, you will become the trusted product advisor for our customers, identifying strategies that unlock business value, and expand product adoption, resulting in increased customer satisfaction and loyalty.

You’ll Spend Your Time:

• Orchestrate a near, mid, and long-term vision and strategy for the overall customer’s adoption and realization of value across their Application Security workflows
• Building and fostering trusted relationships with leaders from our customers’ engineering and security organizations
• Designing and executing customized onboarding programs helping customers achieve their security program goals through the use of Snyk’s suite of products
• Mobilizing internal and external resources to remove barriers to adoption
• Advocating internally for the needs of your customers, working proactively with Sales, Product, Support, and other teams to identify expansion opportunities and mitigate risks
• Preparing and facilitating business review meetings, training sessions, product feedback/roadmap reviews, and other strategic customer interactions

What You’ll Need:

• 2+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologies
• Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America
• The ability to demonstrate a working knowledge of Developer or Application Security tools (e.g. GitHub, Jira, Jenkins, VScode, Docker, Kubernetes) and cloud environments
• Exceptional organization and time-management skills and the ability to effectively manage across competing priorities 
• To be an effective and influential communicator with a range of personas (from end user to executive); you can facilitate challenging discussions and are adept at handling objections
• To thrive in a collaborative, fast-paced environment and as a part of a results-oriented team

We’d be Lucky if You: 

• A developer background or any kind of experience with coding 
• Prior experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

About you

We are looking for a senior sw Engineer with Mobile Telecoms experience with a passion for the industry and its opportunities, particularly in the IoT market. You are familiar with 3GPP specifications and you are an excellent problem solver with a strong bias for collaboration and rapid, iterative development.

The opportunity 

The opportunity is within the Core Wireless team which is responsible for the design, development, deployment and maintenance of all mobile network infrastructure elements and associated backend and front end applications.

The Role:

• Design, build and maintain APIs, services, and systems across Telnyx’s Wireless stack
• Debug production issues across services and multiple levels of the stack.
• Work with engineers across the company to build new features.
• Improve engineering standards, tooling, and processes.
• Troubleshooting connectivity issues across roaming partners globally.
• Have multiple years of diverse professional software development experience with more than one programming language or platform. E.g. Go, Erlang, Elixir etc.
• Passion for robustness and correctness. Practical skills in automated testing.
• Understanding of relational databases, SQL.
• Knowledge of mobile wireless systems and protocols

Who we’re looking for:

• Innate curiosity.
• Strong sense of ownership.
• Willingness to learn and apply new knowledge to solve problems.
• Experience with IoT platforms and mobile network systems and protocols.
• Experience in the design and implementation of commercial IoT/M2M solutions
• Experience with multi-vendor IPX connectivity

Bonus points for

• Familiarity with message queues like RabbitMQ and Kafka.
• Familiarity with PostgreSQL
• Familiarity with more exotic databases/key-value stores such as ETS.
• Familiarity with Docker, Kubernetes, Consul, Jenkins, Prometheus.
• Basics of web front-end.

LI-REMOTE

LI-KG1

Wave brings people together through virtual entertainment. Our shows enable artists and audiences to collaborate in the creation of the most interactive live performance experiences in the world. Waves are live, interactive and immersive shows that are unlike any virtual concert you have ever experienced. We combine the best of live music, gaming and broadcast technology to transform the live music experience. Waves are live streamed globally on wave.watch and across popular social and gaming platforms including YouTube, Twitter, Twitch, TikTok, Facebook and Roblox.

Come help us define the future of music! Together we'll create amazing experiences for the attendees, and drive creativity for concerts. You’ll be at the forefront, working to bring interactive concerts at scale.  Software engineers at Wave bring deep knowledge of specific technical areas and also value the opportunity to work in a variety of broader domains. We create innovative solutions, achieve massive scale and deliver the future of music to millions.

Please note: this is a direct hire, full time opportunity. We are not interested in C2C workers at this time nor are we working with third party recruiting agencies. Thank you for your understanding.

Responsibilities

• Develop and maintain C++ and Blueprint based systems in Unreal 5.2
• Collaborate with designers, artists, and other programmers
• Write clear, maintainable, efficient and functional code
• Perform code reviews
• Give actionable feedback on our product and development processes
• Work with other departments such as QA, our Broadcast team, and DevOp

Required Qualifications

• Proven experience as an Unreal Developer working on games, mobile, or software applications
• Strong C++ knowledge
• C# familiarity
• Experience with version control systems such as Perforce or Git
• Strong communication skills
• Music Lover and a passion for live events

Desired Qualifications

• Experience with Unreal Gauntlet Testing Framework and BuildGraph source code
• Familiarity with additional programming languages such as Python or Lua
• Understanding of multiplayer programming in Unreal (Replication, Authority, GameMode)
• Familiarity with VR platforms and VR gaming
• Experience with CI/CD frameworks such as Jenkins, Horde or TeamCity

Salary Range: $80,000 - $130,000**

**Salaries at Wave are based on a few factors including a candidate's location (to account for any cost of living differences), their experience level and their performance during the interview process. On top of a cash salary we also include company equity in the form of stock options with every full time offer as well as other benefits (insurance, 401k, unlimited PTO, laptop/desktop and other IT equipment as needed, subsidized monthly home internet, etc). Salary ranges at Wave are determined based on the job requirements, experience level and market data attained from compensation surveys.

Interview Process

• Recruiter Screen (30 minutes)
• Hiring Manager Screen (45 minutes)
• Team Panel Interview (2 45 minute video calls)
• CTO Screen (30 minutes)
• CEO Screen (30 minutes)

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using NodeJS
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations
• Work with Bots & Automation team in building next generation bot runtime platform

You Have

• Strong programming skills in NodeJS/Typescript with good knowledge of Websockets and data streaming services
• Experience with Java
• Experience integrating with third-party APIs
• Experience debugging/testing distributed microservice applications 
• Knowledgeable of technologies such as SocketIO, Kafka, Redis, RabbitMQ
• Experience building RESTful microservices
• Familiar with basic DevOps tasks for deploying applications in dev/test environments
• Experience with Git, Jenkins, and other Development tools
• Experience in Kubernetes a plus

What You Need For Success

• Bachelor's degree in Computer Science or a related field
• 4+ years of experience building successful production software systems

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

What this job can offer you

This is an exciting time to join the growing Data Team at Remote, which today consists of over 15 Data Engineers, Analytics Engineers and Data Analysts spread across 10+ countries. Throughout the team we're focused on driving business value through impactful decision making. We're in a transformative period where we're laying the foundations for scalable company growth across our data platform, which truly serves every part of the Remote business. This team would be a great fit for anyone who loves working collaboratively on challenging data problems, and making an impact with their work. We're using a variety of modern data tooling on the AWS platform, such as Snowflake and dbt, with SQL and python being extensively employed.

What you bring

• 3+ years of experience in analytics engineering; high-growth tech company experience is a plus
• Strong experience using data transformation frameworks (e.g. dbt) and data warehouses (e.g. Redshift), strong proficiency in SQL
• Strong knowledge in data modelling techniques (Kimball, Data Vault, etc)
• Solid Experience with data visualization tools (e.g. Metabase)
• Strong affinity towards well crafted software - testing, knowledge of best practices, experience with CI/CD (e.g. Gitlab, Github, Jenkins)
• A self-starter mentality and the ability to thrive in an unstructured and fast-paced environment
• Proven collaboration and communication skills
• Experience in dealing with ambiguity, working together with stakeholders on taking abstract concepts and turning them into data models that can answer a variety of questions
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• DBT Modelling:
  • Design, develop, and maintain dbt (Data Build Tool) models for data transformation and analysis, providing clean and reliable data to end users enabling them to get accurate and consistent answers by self-serving on BI tools.
  • Collaborate with Data Analysts and Business Stakeholders to understand their reporting and analysis needs and translate them into DBT models.
  • Own our internal dbt conventions and best practices, keeping our code-base clean and efficient (including code reviews for peers).
• Data Analytics & Monitoring:
  • Ensure data quality and consistency by implementing data testing, validation and cleansing techniques.
  • Implement monitoring solutions to track the health and performance of the data present in our warehouse.
  • Train business users on how to use data visualisation tools.
• Drive our Culture of Documentation:
  • Create and maintain data documentation & definitions, including data dictionaries and process flows.
  • Collaborate with cross-functional teams, including Data Analysts, Business stakeholders, to understand their data requirements and deliver effective data solutions.
  • Share knowledge and provide guidance to peers, creating an environment that empowers collective growth.

Practicals

• You'll report to: Engineering Manager - Data
• Team: Data Engineering
• Location: Anywhere in the World, but we will prioritise candidates from APAC countries to ensure the diversity
• Start date: As soon as possible

Compensation Philosophy 

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $42,750 USD to $96,200 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. (async) Profile review
2. Interview with recruiter
3. Interview with future manager
4. (async) Small challenge
5. (async) Challenge Review
6. Interview with team members (no managers present)
7. Prior employment verification check(s)
8. (async) Offer

#LI-DP

About Atticus

At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. 

Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In just three years, we’ve become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we’ve gotten thousands of people access to over $2B in life-changing aid, and we’re just getting started.

We've helped more than 20,000 people in need (see our 6,000+ five-star reviews) and raised more than $50 million from top VC firms like Forerunner, GV (Google Ventures), and True Ventures. (We just closed our Series B round in May 2023, so we're well-funded for the foreseeable future.) We're small but moving fast — our team grew from 52 to 91 last year and we expect to grow again in 2024.

The Job

Atticus works in an industry dominated by outdated technology that is ripe for fresh thinking: our core competitors rely on massive call centers to screen clients, antiquated CRMs to track and manage cases, and paper checks to get paid (provided they’re sent to the right address). 

Conversely, as a VC-backed tech company our product & engineering department powers everything we do: from creating an engaging online experience for people in crisis to providing tools for our network lawyers as they serve our clients, Atticus relies on technology to fulfill our mission.

We’re looking for Software Engineers to join our team. You’ll work on the back-end, and will partner with every department at Atticus as we continue to grow our platform in an effort to help people in need find trusted legal support.  

What You'll Do:

• Design, build, and operate Atticus’ APIs with a focus on performance, modularity, extensibility, and reliability.
• Work with product and software architects to plan and deliver features, fixes, and performance enhancements
• Leverage your peers as multipliers for your skills to create excellent products and services.

The role is a rare opportunity to join a fast-growing Series A startup that doubles as a B-corp social enterprise. Every project you take on will help clients in need get the help they deserve, and you’ll shape our company culture as we scale. We’re looking for engineers who are excited about our mission and the challenges it entails.

Who You Are:

• You have 3+ years of experience writing idiomatic JavaScript/Node.js, Golang, Java, Python, Scala, or Ruby
• You use a modern version-control system for your source code repository (Git, Mercurial, GitHub, BitBucket).
• You lint all your code or know you should.
• You know what parts of your code require tests and you write those tests.
• You use objective judgement in leveraging the right frameworks and technologies.
• You are versed in cloud computing systems (GCP, AWS, etc.) and SAAS concepts.
• You build modern, resilient and operationally sane backend systems exemplifying industry standards (HTTP REST, GraphQL, Stream processing, Big Data).
• You leverage continuous integration systems to their full extent (CircleCI, Bamboo, Jenkins, TravisCI).
• You plan for, build, evolve and scrutinize monitoring and alerting for your production systems.
• You are willing and able to deploy, troubleshoot, and maintain your systems in production and staging environments.

Extra Credit:

• Experience with Google Cloud Platform, Kubernetes, Docker, CircleCI, Git, Golang, Java
• Experience with GraphQL, GraphQL Federation, REST APIs and supporting network protocols
• Experience with a distributed SQL platform like CockroachDB or Google Spanner
• Experience with Hadoop, MapReduce, or other “Big Data” systems

We are strongly committed to building a diverse team. If you’re from a background that’s underrepresented in tech, we’d love to meet you!

Salary & Benefits

This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.

We’re a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives.

We offer competitive pay — including equity — and generous benefits:

• Medical and dental insurance with 100% of employee premiums covered
• 15 vacation days & ~19 paid holidays each year (including two weeks at end-of-year)
• Free memberships to ClassPass and OneMedical
• $1,000 reimbursable stipend for education and training outside of work
• Student loan repayment assistance, 401(k), and optional HSA
• Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats
• Humble, thoughtful, smart, fun colleagues

We anticipate the base salary band for this role will be between $115,000 and $180,000 in addition to equity and benefits. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities, as well as internal equity among our team.

Location & Covid

Today, about half our team are in Los Angeles and half are fully remote and spread across the U.S. There are two options for this job:

1. Live in Los Angeles, work a few days a week (or more) out of our beautiful office in the Arts District.
2. Live wherever, work remotely (Ideally PST hours), and travel to LA (on the company dime) as needed to be with your colleagues —somewhere between monthly and quarterly.

In short: You can do this job well remotely, and we’re committed to empowering everyone with flexibility. But we care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather. 

As for Covid: When the pandemic started, we immediately shifted to fully remote to protect our team and shuttered our office. Today, everyone on the team is vaccinated, and many come in often (though we don’t require it). Going forward, you can expect that vaccinations will be required for all employees (unless medically unable) and that if a variant emerges that makes in-person work unsafe for vaccinated people, we’ll close our office, cease any travel, and do whatever it takes to protect and support our team.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

The CI/CD team at Liveperson is looking for an experienced DevOps engineer: a candidate who takes on challenges, continuously expands his area of expertise, and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices, and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed, an embracing working environment, and very complex and interesting technical challenges to solve.

You will:

• Design, implement, and manage CI/CD pipelines using GitLab.
• Maintain Jenkins / Teamcity pipelines.
• Automate software build, deployment, and testing processes.
• Collaborate with development and operations teams to ensure smooth integration of code changes.
• Monitor and optimize performance, scalability, and reliability of CI/CD systems.
• Troubleshoot issues and provide timely resolutions.
• Stay up-to-date with industry trends and best practices in CI/CD and GitLab.

You have:

• 3+ years experience as a DevOps Engineer or similar role - MUST
• Experience with CI/CD tools such as Jenkins / TeamCity, GitLab - MUST 
• Hands on experience with on-premises VMs - MUST 
• Ability to participate in on call routine for troubleshoot - MUST 
•  Proficiency in scripting and automation using tools such as Go, Python, Bash - advantage
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes - advantage
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment

Nice to haves

• GitLab certification (GitLab Certified Associate or Professional)
• Experience with GitLab Enterprise Edition and advanced GitLab feature
• Familiarity with GitOps principles and related tools (e.g., Flux CD).
• Knowledge of infrastructure-as-code concepts using tools like Terraform or Ansible

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.