Vidyard empowers every sales rep to perform like a top performer by bringing the power of personalized video outreach at scale. Through scalable solutions like AI Avatars and Video Messages, Vidyard enables reps to break through the noise, engage high-intent prospects, and accelerate deal velocity—all while helping sales teams gain more face-time with prospects and customers in a remote selling world. Join Vidyard and help us create the future of productive relationships between buyers and sellers!

About the Role

Vidyard is looking for an Intermediate Software Developerto join our Data Platform team. Reporting to the Data Platform's Team Lead, you will play a key role in advancing our Company Data System, enhancing data pipelines, and optimizing tools. Working with technologies like Druid, Redshift, DBT, Cube, and Metabase, focusing on data collection, modeling, and activation. Collaborating closely with a dynamic team of developers, data architects, and a product manager, you'll also engage with various stakeholder teams including R&D, Marketing, Finance, and RevOps. This position offers the chance to use your expertise and collaborative skills to significantly impact product features such as Analytics, Notifications, Data Privacy Compliance (GDPR, etc), and Integrations, fostering a platform and builder experience approach.

This is a remote role open to candidates located in Canada.

About the Team

The Data Platform team’s mission is to enable all sorts of different teams within the company to make data driven decisions. We do this by building, enhancing, maintaining and supporting platform capabilities within data, tracking, and analytics based infrastructure and features. While our primary focus is on enabling data driven decisions for teams within Vidyard, we always have Vidyard customers top of mind too. We strive to deliver user value quickly and iteratively, and in a way that drives business health and growth.

Recent projects include rearchitecting our Data Warehouses to simplify and enable better product decision making, and refactoring/improving our video analytics collection.

 What You’ll Work On

• Leading key projects enhancing our data pipeline and roadmap while assessing cutting-edge technologies.
• Promoting the adoption of internally developed tools through engaging with users, creating comprehensive guides, and ensuring the tool integrates well with existing systems.
• Ensuring code development and review meet our high standards.
• Participatingin our incident management process. This includes addressing incidents, ensuring swift resolutions, and conducting thorough root cause analyses. You will also share key learnings and outcomes during incident reviews to help identify and implement action items that prevent future occurrences.
• Integrating cost-effectiveness and security considerations into our data practices, ensuring our infrastructure is not only scalable and efficient but also secure and economically viable.

What You’ll Bring to this Role and Your New Team

• Data Engineering Expertise (2+ Years of Experience): Dive deep into Data Systems (Collect, Ingest, Store, Process, Visualize, and Analyze). If these are your passions, we're looking for you.
• Data Modelling Expertise: You're skilled at designing and implementing data models that are robust, scalable, and optimized for performance.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Communication Champion: Your role will require exceptional clarity in communication, a keen ability to understand and manage risks, and skill in discussing technical trade-offs to meet data needs and project objectives.
• Collaboration Across Teams: Work closely with R&D and RevOps teams (and beyond) to build a robust Company Data System that aligns with business needs and internal users requirements.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have an iterative and value-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.

Technical Skills We’re Targeting

• Data System tools such as AWS RDS, Kinesis, Fivetran, Redshift, Druid, AWS S3, DBT, Cube, Census, BI Tools (Metabase, Looker)
• Debugging expertise and familiarity with monitoring tools like Rollbar, Datadog
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL

Nice To Have’s

• Experience with Infrastructure as Code tooling - e.g. Terraform
• Experience with Kubernetes
• Experience with modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and seek new ways to improve and grow—both personally and professionally.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.

At Vidyard, we celebrate the intersection of creativity, ambition, and impact. If you’re ready to contribute to our mission of transforming communication and being part of a team that’s customer-focused, hardworking, and values-driven, Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

The Role

We are seeking a Backend Software Engineer to join the Calculations team within our Core Product Engineering organization.

Our team is focused on building outstanding user experiences, powerful APIs, and sophisticated analysis and visualization tools for our global customer base of Financial Advisors and Wealth Managers.

We partner closely with a world-class team of designers and product managers, and put the experiences of our customers at the forefront of every initiative.

Our products are rapidly being adopted across the Wealth Management industry, and as we modernize and upgrade our core product, we are also making use of our APIs to build out entirely new products and features. We pride ourselves on delivering robust, secure, and highly usable applications.

The Calculations team builds sophisticated financial math functions into Addepar, with an emphasis on scalability and performance. Our algorithms comprise the foundation of the analytics platform!

What You’ll Do

• Develop and implement new financial concepts our product vision within a multi-functional team as we expand into new geographies
• Enhance the performance and capabilities of the core Addepar calculations engine, analyzing millions of transactions and securities every day
• Create innovative and impactful features that delight our users
• Collaborate on architecture designs, product features, and code reviews
• Own software features from inception through delivery

Who You Are 

• 5+ years of professional backend software engineering experience
• Experience with server-side languages like Java, Python, or C++
• Experience with relational databases (MySQL, Postgres, SQL Server)
• Ability to complete complex projects involving partners across multiple teams
• Excellent written and verbal communication skills
• Bonus: Experience working with memory intensive and high traffic distributed systems

The salary range for this role is 20 to 45 lakhs INR per annum (Gross) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Sezzle is a remote U.S.-based company listed on NASDAQ. Our salary ranges are as follows:

• 20 to 45 lakhs INR per annum (Gross) 

About the Role:

We are seeking a talented and motivated Site Reliability Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. You will work on our Infrastructure team, and assist us in running and scaling our cloud infrastructure. Your duties will blend software development and operations in order to continuously automate our environments.

What You'll Do:

• Be on a Pagerduty on-call rotation to respond to production incidents
• Maintain and develop monitoring and alerting solutions to improve the on-call experience
• Design, build and maintain scalable infrastructure for running our systems
• Assist product developers in debugging and triaging production issues

What We Look For:

• Bachelor's in computer science (preferred) or equivalent related experience

Ideal Skills & Experience:

• Basic knowledge of a Microservice Architecture
• Basic knowledge of AWS, Kubernetes, Docker
• Familiarity with deployment/provisioning tools like Terraform, Helm, Ansible
• Knowledge in linux platform
• Comfortable working with Golang, Python and shell script
• Knowledge of Relational Databases, SQL and ORM technologies
• Close familiarity with software engineering tools, software development methodology, and release processes

Sezzle’s Technology Stack:

• Languages:Golang, Typescript, Python
• Frontend:Typescript - React and React Native
• Backend:Golang
• Database:MySQL, Postgres, Elasticsearch
• DevOps & Cloud:AWS, Kubernetes
• Version Control:Git
• CI/CD:Gitlab
• Testing:Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Compensation:

Our ranges are very broad to accommodate all types of candidates and encourage growth. Specific compensation offered to a candidate may be dependent on factors such as education, experience, qualifications, and alignment with market data. Exceptional candidates may receive salaries outside of the posted ranges.

#LI-remote

The salary range for this role is 20 to 45 lakhs INR per annum (Gross) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Sezzle is a remote U.S.-based company listed on NASDAQ. Our salary ranges are as follows:

• 20 to 45 lakhs INR per annum (Gross) 

About the Role:

We are seeking a talented and motivated Site Reliability Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. You will work on our Infrastructure team, and assist us in running and scaling our cloud infrastructure. Your duties will blend software development and operations in order to continuously automate our environments.

What You'll Do:

• Be on a Pagerduty on-call rotation to respond to production incidents
• Maintain and develop monitoring and alerting solutions to improve the on-call experience
• Design, build and maintain scalable infrastructure for running our systems
• Assist product developers in debugging and triaging production issues

What We Look For:

• Bachelor's in computer science (preferred) or equivalent related experience

Ideal Skills & Experience:

• Basic knowledge of a Microservice Architecture
• Basic knowledge of AWS, Kubernetes, Docker
• Familiarity with deployment/provisioning tools like Terraform, Helm, Ansible
• Knowledge in linux platform
• Comfortable working with Golang, Python and shell script
• Knowledge of Relational Databases, SQL and ORM technologies
• Close familiarity with software engineering tools, software development methodology, and release processes

Sezzle’s Technology Stack:

• Languages:Golang, Typescript, Python
• Frontend:Typescript - React and React Native
• Backend:Golang
• Database:MySQL, Postgres, Elasticsearch
• DevOps & Cloud:AWS, Kubernetes
• Version Control:Git
• CI/CD:Gitlab
• Testing:Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Compensation:

Our ranges are very broad to accommodate all types of candidates and encourage growth. Specific compensation offered to a candidate may be dependent on factors such as education, experience, qualifications, and alignment with market data. Exceptional candidates may receive salaries outside of the posted ranges.

#LI-remote

Acquia is an open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

The Content Solutions Engineering team at Acquia is responsible for building and maintaining the combined Acquia DAM (Digital Asset Management) and PIM (Product Information Management) product line, which is used by over 800 customers worldwide.

Acquia is seeking a Senior Front End Software Engineer to implement modern, user-centric applications, in a fast-paced software environment. We thrive on innovation, collaboration, and an agile mindset and processes. Our current software portfolio consists of SaaS applications that handle graphic and video content, product information, and analytics.

Our competitive market landscape drives us to adopt technologies that allow for high developer involvement and productivity, as well as instant feedback loops. Our technology stack and tools include React, Typescript, GitHub, Java, Groovy, MySQL, Elasticsearch, Docker, AWS, Slack, and JIRA, just to name a few.

As a Senior Front End Software Engineer, you will…

• Write quality, maintainable code using front-end best practices
• Give and receive feedback as a collaborative member of your team
• Complete code reviews
• Participate in the agile development process through technical discussions, daily stand-up meetings, code demos, and retrospectives
• Recommend tools, techniques, and processes to continuously improve the front-end platform
• Work with the User Experience (UX) team to ensure technical feasibility and visual consistency
• Contribute to a shared component pattern library
• Work with the front end tooling and build process
  
  

You’ll enjoy this role if you…

• Have a passion for quickly adopting new technologies
• Are willing to learn from others and teach your peers
• Enjoy improving the developer experience
• Understand that the user experience is just as important as decisions made in the codebase

What you’ll need to be successful…

• 5+ years of relevant software development experience
• Excellent HTML5 and CSS skillsExperience with React.JSSolid understanding of modern JavaScript frameworks, Typescript and related technologies
• Proficiency with frontend tooling and the build process: builds (webpack), linting, deployment, testing
• Experience architecting modular components for code reuse (Federated Modules, Component Libraries)
• Experience writing unit tests and contributing to automated tests (Jest, Playwright)Experience working with RESTful APIs in a containerized microservice ecosystem
• Ability to mediate between the UX team's vision, the Sprint Team's project scope, technology performance, and coordinate Frontend requirements with Backend Developers.
• Experience with Git
• Experience with modern, responsive web applications
• Ability to develop well-structured responsive, cross-browser compatible, and performant code
• Track record of picking up new technologies and skills quickly
• Strong problem-solving skills and ability to work independently and in a team environment
• Can participate in architecture discussions
• Ability to empathize with your users and help create accessible, inclusive experiences
  
  

Extra credit for…

• Experience with Playwright
• Experience with GraphQL
• Experience with internationalization
• Experience with Webpack

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Software Development Engineer in Test

At Acquia, quality engineering drives the quality tool chain and process in an open and collaborative environment. To ensure that we have a repeatable process and systems to thoroughly test and uncover defects, quality engineering uses best of breed tools for automation and testing frameworks in conjunction with in-house tooling, infrastructure and services.  SDETs are embedded in each agile development team to facilitate and lead the testing strategy, and test automation requirements for every iteration and release. The quality engineering team also regularly meets to review and improve overall testing processes, automation, innovations and best practices. Each SDET works both independently and as part of a product group, where developers write tests and the quality engineering team supports the testing infrastructure and automation. In addition, they provide guidance for best practices and develop testing systems for smoke testing, behavioral testing, stress testing, performance testing, as well as supporting quality metrics.  

Our SDET is a strong voice for quality that actively pursues quality improvements, writing code, developing new infrastructure and tests to support our fast paced, highly diversified development organization.

Responsibilities:

• Work together with product managers, agile product owners, architects, tech leads and engineers to ensure the quality of our products
• Participate in technical discussions for products and test infrastructure
• Execute Quality best practices, tools, and methodologies
• Identify areas for improved testing efficiencies, test automation and implementation of automated test solutions
• Constantly evaluate the test automation strategy and approach to identify areas of improvement (i.e. test automation frameworks, coding standards, etc.)
• Participate with developers in writing prolific test case code using Ruby, PHP, Java, Go, etc
• Build and maintain efficient test frameworks and pipelines for performance, stress, and integration tests
• Work in an agile model as part of a team to develop fully automated test cases for functional, unit, and integration testing
• Take a hands-on approach to implementing QA processes right from requirements analysis, test design, implementation, automation, execution, maintenance and analysis

Qualifications:

• 1-3 years of hands on experience working on QA automation including functional, system, integration and regression testing
• Experience in developing test automation for Backend applications
• Well versed with backend API automation, tools/framework development necessary for the same 
• Strong hands on knowledge about testing concepts and understanding of database concepts, OOPs concepts 
• Strong working knowledge of various test types including client/server, white-box, black-box and positive/negative
• Solid test design skills, test case writing, automation and analysis
• 1-3 years programming experience in any of the web languages (go, php, ruby, java) or equivalent
• Experience with shell to utilize command line tools
• Experience with continuous integration and build tools (i.e. Maven/Gradle, Jenkins, Travis)
• LAMP (Linux Apache MySQL PHP) stack experience

• Working knowledge of Kubernetes/docker/containers

Nice to have:

• Hands on experience with AWS/Azure/GCP/OpenStack
• Familiarity with open source software
• Linux OS system management experience
• Ubuntu, RHEL, Amazon Linux, etc.
• Operational knowledge of Drupal or any content management system in a production setting

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Position Name - Senior Software Engineer 

Location - Remote India 

Acquia is the open-source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest-growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

About the team you will be on…

Acquia, is a Customer Data and Engagement Hub that provides enterprise consumer marketers the power to integrate customer data across digital, physical, and mobile channels, deliver customer analytics with predictive insights and 360-degree profiles, and engage customers at every touchpoint in order to maximize lifetime value. Currently, the CDP solution supports more than 150 brands worldwide. CDP leverages the latest technologies in big data, machine learning and data quality management to deliver an enterprise-grade, scalable and high-performance tool for its customers.

In this role you will:

• Lead a team of high performing engineers and deliver high quality code in an agile environment
• Design and develop high-quality server-side code (API and microservices)
• Contribute to the technical architecture of Acquia marketing cloud codebase
• Collaborate with other engineering team leads
• Collaborate across the other disciplines in the organization (professional services, sales consultants, product management, executive management)

Skills and qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field
• 2-4 years of experience in high volume data pipelines - e.g. Kafka, Spark, Hive, Snowflake, Flink
• 5+ years of hands on JAVA software development and SQL experience
• Experience with Agile (eg Scrum) and test driven development
• Experience with Continuous Integration (CI) and Continuous Delivery (CD)
• Expertise in Data Structures, Algorithms and Concurrency
• Strong SQL expertise
• Experience with Relational Databases (e.g. Oracle, MySQL) and/or NoSQL databases (eg HBase, MongoDB)

Additional Advantages:

• Experience with Kappa Architecture
• Experience with Data Lakes, Data Catalogs or Metadata Management
• Experience building Microservices and APIs
• Experience with Amazon Web Service (EC2, S3) or Google Cloud or Azur
• Experience with big data analytics or real time analytics solutions
• Contributing to an open source community

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

The Cloud Operations Engineer is responsible for designing and delivering secure and highly available solutions. You will be a critical part of a team focused on ensuring our services are ready and stress tested. You should be comfortable taking on new challenges, defining potential solutions and implementing designs in a team environment. You will be working on a tech stack composed of Linux, Kubernetes, PHP, Java, MySQL, Kafka, Jenkins, Github and AWS/GCP.

What You Will Accomplish

• The Cloud Operations Engineer partners closely with Engineering and Support. We are responsible for the deployment, and continuous operation of the Acquia platform. 
• You will make sure we automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze.
• You will work on a team responsible for a blend of architecture, automation, development, and application administration.
• You will develop and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms.
• You will ensure our SaaS platform is available and performing, and that we can notice problems before our customers.
• You will collaborate with Support and Engineering on customer issues, as needed.
• Working with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments;
• Developing dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents.
• Independently conceiving and implementing ways to improve development efficiency, code reliability, and test fidelity.
• You will participate in a periodic on-call rotation

Qualifications 

• Proficient in Unix/Linux OS administration
• Proficient with network setup and debugging
• Proficientwith at least one scripting language (Bash, Python, PHP, …)
• Proficientknowledge withpublic cloud providers such as AWS, GCP or Azure
• Understands Kubernetes
• Understands application containerization
• Basic understanding of SQL and relational database administration (MySQL)
• A Bachelors in Computer Science, Engineering, MIS, or experience in software engineering or a related field

Desire 

• Best practices in infosec
• The ability to dig deep into infrastructure and code to solve problems
• The drive to solve traditional operations problems through automation
• High attention to detail

Required Experience

• Hands-on Linux knowledge: 1-3 years
• Scripting: 1+ years
• DevOps and/or build & release experience including delivery: 0-1 years
• Software Configuration Management tools: 0-1 years
• DB/Data Platforms: Aurora/Mysql/RDS: 0-1 years
• Experience with Kubernetes and containerization: 0-1 year

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Available Locations: Lisbon or Portugal Remote; London or Remote UK 

About the Team:

Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will focus on providing support on our CDN and Developer Platform products: CDN, Stream, Workers, Pages etc.

Examples of desirable skills, knowledge and experience

You have previous experience working as part of a team in a customer-facing role
You have experience solving HTTP, DNS and other networking-related problems
You have experience with a common web development language (for example, Javascript)
You understand how the Internet works
You have experience working in a support role where you thrived every time you resolved a ticket
You are comfortable communicating through various support channels and always put the customer first
You are a motivated self-starter and always looking to expand your existing skill set

Bonus Points

You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin
You are familiar with Cloudflare and have a site actively using our platform
You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)
You are familiar with Nginx, Apache, IIS or any other web servers
You are committed to gaining a deeper understanding of the following technologies: DNS /  CDN - Cache / SSL / Cloudflare Workers
You are familiar with Cloudflare and have a site actively using our platform
You have worked with PostgreSQL, MySQL, MS SQL or other database servers
You have experience with Cloudflare Workers or JavaScript 
You have experience with Video encoding and streaming solutions