The Partnerships and Sales team leads commercialization for Cash App’s emerging and scaling business lines. Our ambitious team develops Cash App’s go-to-market strategy for our commercial products, builds effective relationships with the largest players in the finance, tech, and retail industries, and drives critical results across Cash App’s most important business lines.  We are looking for an experienced Business Development leader to drive our partnership efforts for one of our most exciting and impactful product lines.

The Payments Strategic Partner Manager will partner closely with our executive leadership team and other business leaders to turn Cash App into the most sought-after payment platform in the U.S. You’ll work directly with Cash App’s Product team and collaborate with cross-functional colleagues in Account Management, Marketing, Network Operations, Design, Legal and Engineering. You’ll drive strategy for programs critical to Cash App’s success, innovate at the cutting edge of payments, and deliver revenue that will have a massive impact on Cash App’s core business.

You will:

• Commercialize payment products: Lead commercialization of new products by refining and executing our channel partner distribution strategy and delivering impactful results. Lead end-to-end partner outreach and negotiations to deliver maximum distribution of our payments products. 
• Sell like a boss: Develop and deliver powerful sales pitches that educate prospective partners on the value of Cash App. Effectively influence senior decision makers at the largest payments companies in the world.
• Design scalable programs: Build a partnership program that both achieves our goals and meets our partners’ objectives, recognizing that “signing the deal” is just step one of a good partnership. Manage our portfolio of partners to ensure we succeed in meeting our joint objectives. 
• Develop strategy:Create and implement go-to-market and direct sales strategies to achieve our aggressive expansion timelines.
• Lead cross-functional initiatives: Establish yourself as the go-to commercial voice for our payments products. Provide critical market feedback to improve our product. Drive efficiencies and improvements that accelerate our timelines.

You have:

• 8+ years of business development or sales experience, preferably at an innovative payments company. 
• A demonstrated track record of success creating and scaling channel partnership programs, ideally in payments or fintech. 
• Proven ability to build C-suite relationships and navigate external organizations both to identify internal champions and to influence decision makers. You are an expert negotiator with a strong understanding of commercial contracts.
• A hunger to tackle complicated and impactful business problems and build best-in-class products and partner programs.
• Sharp problem solving and communication skills. You’re a killer sales person and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument.
• Deep comfort operating in the ambiguity of an early-stage product, while still delivering results.
• A scrappy and humble mindset. You roll up your sleeves to get deals over the finish line.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Snow Software is the global leader in technology intelligence solutions, ensuring the trillions spent on all forms of technology is optimized to drive maximum value. More than 4,000 organizations around the world rely on Snow's platform to provide complete visibility, optimize usage and spend, and minimize regulatory risk. Headquartered in Stockholm, Snow has more local offices and regional support centers than any other software asset and cloud management provider, delivering unparalleled results to our customers and partners.

In close alignment with the Sales, Business Development, Marketing and Professional Services teams, the role will be responsible for the successful execution of the overall partner strategy. Activities will include market segmentation, enablement, joint solution development & go to market strategy, and ultimately identifying, developing and driving pipeline with a select list of Partners to discover and deliver incremental, partner-originated revenue opportunities for the Nordic region.

To achieve these objectives, the successful candidate must work cross-functionally through the various teams and support departments displaying direction and leadership to define and advance the overall business goals.

• Ability to advocate and represent the value of the Snow Platform to a broad and diverse range of prospective Partnerships & Alliances.
• Review and develop Snow partner strategy for improved structured and programmatic execution in combination with Snow's Partner Program
• Regularly review and adjust strategies based on shifts in technology and market trends.
• Assume responsibility for specific Partner business and go to market plan. Developing a scalable, repeatable model driving platform sales & strategic interest with key Partners.
• Identify, qualify, recruit, enable, develop and manage productive partnerships
• Build deeper, more strategic and sustainable partnerships with existing Partners
• Ensure commitment from Partners for pipeline generation and revenue goals, focus and capabilities
• Support presentations, proposal/tender responses and early stage joint customer meetings.
• Effectively engage and build internal cooperative relationships with the Sales function to ensure alignment with vertical business plans and to develop solutions, go-to-market and engagement models
• Effectively engage with cross-functional resources to develop solutions, go-to-market and engagement model – presales, professional services, business development & marketing.
• Accountability for successful partner business plan execution, through proactive engagement, regular team meetings, conference calls, and reviews.
• Ensure effective pipeline management & sales forecasting
• Ensure customer success is a key shared priority within the Snow partnership ecosystem

•   5+ years of enterprise software solution sales experience, which includes channel and technology partnerships.
• Demonstrable network of senior level contacts in Value Added Partnerships and proven experience of leveraging these relationships to build mutually beneficial partnerships to drive revenue
• Proven and demonstrable experience of driving high value sales through partners, delivering increased revenue, brand awareness and customer success
• Proven history of being able to work independently and with cross-functional sales, marketing and product management teams to achieve company and departmental objectives
• Strong business acumen and capable of developing and managing strategic plans with partner/company executives and challenging the status quo
• Proven history of analysing situations, employing creative and effective decision making to solve problems/achieve results
• Ability to excel in a global team environment which emphasizes total cooperation and mutual respect
• Solid analytical and negotiation skills
• Proven track record of sales success with ability to meet or exceed revenue goals
• Outstanding presentation, verbal and writing skills and ability to communicate complex ideas effectively across a wide range of audience levels and functions.
• Superb organization and time management skills. Ability to multitask effectively and prioritize against rapid timelines and competing priorities.
• Strong knowledge of MS Office applications (Word, Excel, Outlook, PowerPoint) essential and Salesforce/CRM systems
• Desire to succeed and drive business with a sales attitude
• Need to be located in Sweden

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives Snow forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business.

We are looking forward to your application.

#LI-DA

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a  more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Reporting to the Director of Global Cloud Business Development, the Cloud Partner Alliance Manager will drive success with a strategic cloud service provider partner within Zscaler’s technology partner ecosystem by working backwards from customers to address use case based business objectives, and driving revenue through more integrated marketing and sales alignment.  You will collaborate cross-functionally with the marketing, enablement, operations and GTM teams to create/enhance solutions, identify and participate in key programs and campaigns, develop collateral and enable GTM teaming on demand generation and sales. Success will be measured with a focus on revenue, market share gains, and overall competitiveness. 

The ideal candidate has a sales farmer mentality to understand and optimally manage partnerships, coupled with strategic business acumen to identify, prioritize, and develop the right partnerships to enable Zscaler growth while making our customers successful.  The individual should be an execution-focused team player that displays maturity, commands trust and inspires confidence; with excellent people and technical skills and the ability to thrive in a dynamic, competitive environment where multi-tasking is the norm.

Responsibilities/What You'll Do:

• Co-own a strategic partnership; orchestrate new differentiated marketing and GTM initiatives that drive unique value for joint customers, and source or influence new customer and new partner ecosystem engagements
• Understand the partner’s business objectives, go-to-market approach, ecosystem, and paths to market. Use this insight to build and execute partnership strategy focused on new sales and customer engagements. 
• Learn and leverage partner programs and funding mechanisms to execute regional or global campaigns that build and accelerate pipeline
• Understand who the key partner decision makers and influencers are, find areas for highest impact new business to both parties, and drive execution with the partner across functions - sales, marketing, and product.  
• Influence key senior, mid-level and line-level relationships and gain preference for Zscaler.
• Translate activity into the accomplishment, and act as a good steward of Zscaler resources to ensure effective use.

• Must have 3-5 years demonstrated experience in strategic business development, technology alliances, product management/marketing, technical/solution marketing or technical sales enablement role at software and/or SaaS technology provider.
• Strong technical acumen. Experience in the IT Security arena desirable.
• Ability to work independently, establish priorities and demonstrate good judgment. Proactively seeks feedback and input.
• Smart, analytical (with attention to details), creative, driven and with get-it-done attitude.
• Bachelors Degree in Computer Science, Business, or related discipline and/or MBA highly desired. If undergrad degree is not technical, MBA is advantageous.
   

Why Zscaler?
We are playing in a rapidly growing 20B + TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow. People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement?

If you said yes, we’d love to talk to you about joining our award-winning team!

Learn more at zscaler.com or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at http://www.zscaler.com.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

#LI-MM1

What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

The Manager, Services Partner Management is responsible for leading Zscaler’s Professional Services partner management strategy and team.  This role will be responsible for growing services revenue and capabilities through our partners.  Responsible for leading enablement, training, and deal level management support within partners.  The successful candidate will have expert level knowledge of GTM channel/partner services initiatives for new and existing partners and related metrics associated with partner performance, NPS, and CSAT.

Responsibilities

• Develop and lead a team of Services Partner Managers globally.

• Define and execute effective partner GTM strategy for Zscaler’s Professional Services offerings.

• Build and maintain effective relationships within partners at all levels of the organization.

• Collaborate with internal organizations leadership and teams to ensure alignment with partner related services objectives.

• Develop reporting and metrics necessary to to track and present performance data and relevant information.

• Responsible for developing training and enablement resources and programs for partners.

• Leads QBR process for partners related to compliance, performance, and strategic objectives.

• Analyze Partner performance and customer NPS & CSAT scores to identify trends and corresponding action plans

• Minimum 5 years experience in partner services sales management/leadership role.

• Experience with networking and security technologies professional services offerings.

• Strong understanding of and demonstrated experience with partner enablement and training programs and initiatives.

• Demonstrated experience growing services revenue through partners.

• Experience identifying and starting relationships with new partners.

• Ability to expand presence and grow revenue and capabilities

            within existing partners.

• Minimum BS/BA Business, Engineering, CS, MIS or related. 

All your information will be kept confidential according to EEO guidelines.

#LI-BP1

What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for an ANZ Partner Manager to join the Partnerships team. In this role, you’ll be responsible for supporting and growing Procore’s partnerships within a defined industry vertical. You will enable our ISV and Referral partners, overseeing the development and management of both existing and new strategic partners. 

A successful Partner Account Manager will proactively drive partner strategy and engagement based on data-driven findings. You will work cross-functionally to drive partner success. You can establish priorities and successfully execute multiple projects with ease.

This position is located in Sydney, NSW, Australia. We’re looking for someone to join us immediately. 

What you’ll do:

• Work closely with the appropriate Business Development Manager to understand the partner strategy for your region
• Establish and grow relationships with stakeholders throughout partner organizations to increase buy-in and investment in the Procore relationship
• Drive partner-sourced revenue through your book of business to exceed quarterly revenue targets
• Track and manage partner sourced sales opportunities alongside our sales teams to increase win rates, grow opportunity size and accelerate time to close
• Manage day-to-day partner relations and field requests from partners
• Work closely with the Partner Enablement team to facilitate, develop, and manage sales enablement and training plans to ensure partners are equipped to position products/solutions and compete effectively to meet revenue objectives
• Work closely with the Partner Marketing team to develop marketing opportunities with our partners
• Evangelize the partnership joint value proposition with marketing, sales and customer success teams to ensure awareness and collaboration
• Work closely with our Revenue Operations and Sales Enablement team to drive partner engagement into the value stream.

What we’re looking for:

• 3+ years of partner account management experience at a SaaS company 
• Past construction industry experience is a plus, but not required
• Proven exceptional written and verbal communication skills
• Self-starter that will proactively move priorities forward with minimal supervision
• Strong prioritization and time management skills
• Commitment to excellence, high integrity, high energy, and a team player
• Ability to quickly and thoroughly gain an understanding of the construction technology ecosystem
• Proficiency in Salesforce & Google Suite

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programmes, and friends and family events.

Square builds tools that allow millions of small businesses around the globe to better manage their businesses. The legacy financial system relies on long-standing and often-unfair conventions like outdated fees and onerous applications. We are seamlessly integrating payments and banking in one place, without the frustrations and hassles of incumbent institutions to enable our sellers to create better financial outcomes for themselves.

As the Partner Operations Manager for Bank Transfers, you will be responsible for the strategy, operational oversight, and governance of bank transfers at Square, whether those be real-time or next day. You will collaborate with Product and Platform teams, Risk, Compliance, Treasury, bank partners, financial technology gateways, and other internal stakeholders in supporting and strengthening Square’s suite of money movement products and services.  

You will:

• Analyze existing bank transfer volume in Square markets to obtain insights and work with other teams to build procedures to maximize efficiencies and performance
• Develop strategies for building on the goal of getting sellers their funds quickly and reliably; evaluate new partners, products, and methods of standard and expedited money movement
• Oversee bank transfer processes and identify required technical tasks, actions and risks
• Track internal clients of bank transfer methods and monitor costs of money movement related to settlement around the world
• Distribute operational processes and bank initiatives, including regulatory requirements and best practices
• Manage strategic projects with Banking, Compliance, Treasury, and internal product teams using Square's money movement platform capabilities
• Provide strategic and operational guidance as new transfer capabilities become available
• Work cross-functionally with Square's internal banking and payments teams, reporting to the Head of Acquirer and Vendor Operations for Payments

You have:

• 5-7+ years of experience in product management and operations; manage bank transfers and digital money movement
• Payments industry expertise, knowledge of NACHA rules, RTP, ACH Payments, SEPA, and other bank-to-bank methods.
• Understanding of the structures and risk management of the many entities that operate in the banking payments ecosystem.
• Collaborate with your team and partners to achieve strategic results
• Customer-centric focus: you have customer empathy and can translate their needs into outcomes
• You are data-driven and use quantitative skills to make decisions
• You are comfortable leading projects forward through ambiguity

Even better:

• Accredited ACH Professional (AAP) / NACHA rules specialist
• Operational knowledge of the account verification and Remote Deposit Capture (RDC)

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Transforming the world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a strong partner ecosystem, customer success and happy customers.  That is exactly where this role comes into play.

As a Partner Success Manager, you will play a key role in delivering on the ACE transformational vision: ‘Partner Success’ is synonymous with ‘Customer Success’.

At a business level, you will be working with ServiceNow stakeholders and our global Partners to deliver Partner Success services including inspecting, coaching, and improving Partner implementation quality.

You will also be the primary interface between the field and the Account Escalation Team and Partners during escalations and works across many critical projects and initiatives to help our Partner ecosystem build and grow their businesses. In this capacity the role will be key in identifying the cause of the escalations and may involve the delivery of a long-term get-well plan to the Partner to prevent repeat issues. The services that the Partner Success Managers deliver can be both for a fee and free.

This role reports to the Senior Partner Success Manager.

Primary Focus:

• Delivery of Partner Success reviews, assessments, audits and get well plans to the most strategic and complex Partners
• Be an expert in the causes of implementation issues and remediation activities
• Develop project deliverables for review by the Senior Partner Success Manager prior to delivery to the Partners
• Serve as a key ACE point of contact during Partner escalations, providing insights on the causes of the escalations and subsequent remediation planning and plans delivered to the Partner
• Ensure remediation plans/activities for the Partners are enacted within the duration of the services delivered to Partners
• Develop and deliver presentations
• Drive innovation and continual improvement of services and deliverables for ones own work.

Qualifications and Requirements

• 7+ of years working with sales, marketing, and/or Channel and Alliance partnership management.
• A team player that is goal-oriented and confident, with aptitude and desire to work with high-performing teams.
• +3 years experience working in a professional services organization in a delivery capacity
• +3 years as working for a Partner in either the ServiceNow ecosystem or one similar
• This individual must demonstrate an ability to get things done, manage multiple stakeholders both internally and externally and build consensus and resolve conflict in a highly collaborative manner.
• Ability to create a productive network within ServiceNow and be an influencer
• Persuasive communication skills, both written and verbal.
• Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans.
• Be adaptable and flexible, able to work and thrive in a highly dynamic environment.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

Jitterbit is a market-leading Enterprise Integration Platform as a Service (iPaaS) & API Management (API-M) solution provider recognized by Gartner as a Leader in the Magic Quadrant for 6 years in a row!

Jitterbit helps businesses make faster, more effective decisions by enabling them to unify and exploit data from all sources.

Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premises and cloud applications and instantly infuse artificial intelligence into any business process. Our intuitive API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market in days, not months.

Jitterbit is seeking a Partner Success Manager (CSM) to support the EMEA region. This is an exciting role in a fast paced environment coordinating key activities for the success of Jitterbit partners that they support.  

You will be working for the EMEA Customer Success Director and also work with other cross functional teams including executive management, sales, marketing, support, services, partner account manager and enablement to achieve successful outcomes for Jitterbit partners.   As a strong advocate, you must be able to define an approach or a proposal to address specific objectives through collaboration with multiple parties and have a strong bias for action.   

Responsibilities

• Engage with a portfolio of Jitterbit partners and understand what requirements are key to their success, how they are organised and work towards becoming their key contact at Jitterbit

• Create a specific set of plans for your partners in conjunction with partner account managers (PAMs) in order to prevent churn and to identify other opportunities for Jitterbit moving forward 

• Ensure that the Jitterbit organisation efficiently removes impediments to the partner’s success and that Jitterbit teams are aligned with business or technical priorities of its partners.  

• Review and understand contractual agreements in place 

• Learn and be able to articulate to customers how the Jitterbit platform works as well as updating them on new product release and functionality

• Meet quarterly defined targets 

• Document where each partner is in their enablement and partner success journey including a fully documented partner GTM and enablement plan with status of critical partner journey milestones including next steps, status and disposition towards Jitterbit of key partner stakeholders, potential risks, the overall health of the partnership including KPIs jointly established with the partner. Identify Partners who are candidates for marketing/sales engagement - case studies, analyst reviews, references, etc.

• 4+ years in a customer facing role 
• Demonstrable experience of coordinating and collaborating with multiple parties to reach a desired outcome 
• Experience reviewing contracts, negotiating and preparing proposals 
• Executing corporate initiatives relating to partner success management 
• Experience with CRM tools highly desirable
• Looking for a collaborative, resourceful self-starter who is always interested in learning and innovating

All your information will be kept confidential according to EEO guidelines.

Remote working-  Travel may be required once COVID restrictions and measurements are lifted

Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with education leaders, institutions, and practitioners. Turnitin’s content databases — built over 20 years — provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.

The Partner Integration Manager works to ensure that their assigned cohort of partners are successful.  The role will support partners through the Turnitin Partner Journey and continue working to support them throughout their partner lifecycle. The Partner Integration Manager will work primarily with our technical integration partners and help them in defining the integration approach, the right Turnitin product fit, and in planning their go-to-market activities.  One critical aspect of working with partners will involve vetting them and partnerships against our overall integration strategy and framework.  In particular, the role should have sufficient technical understanding of edtech integrations and products in order to effectively assist partners in developing their integration approach.  The role will be engaged with partners on a daily basis and will be expected to work to ensure quality and consistency in the delivery of the Turnitin Partnership Program and the partners’ experience.  

Responsibilities :

• Manage a defined cohort of partners through the partnership journey:

  • Review and vet new partnership opportunities,

  • Serve as partner’s “partner” in helping them move through the partnership development process, 

  • Plan for go-to-market activities with partners and ensure that the partnership operates within appropriately-defined parameters (ex: avoiding undue channel conflict with our regional-based sales efforts)

  • Formalize the partnership with the proper partnership agreement.

• Support ongoing partner and partnership success:

  • Serve as the primary partner liaison to help address partnership and integration issues as they arise

  • Work as the intermediary between partners and Turnitin for broader issues and asks related to product, marketing/sales, and support

• Work with Alliances team on enhancing the Turnitin Partner Program deliverables with the goal of positively impacting partner success

Qualifications Requirements:

• Strong understanding of the education industry and edtech landscape

• Good understanding of building integrations between software applications

• Ability to work cross-functionally to drive partner success

• Ability to communicate effectively with various levels of stakeholders within Turnitin and partner organizations

• Experience working in education

• Possesses an understanding of the edtech systems and solutions that schools and institutions rely upon

• Previous experience working with partners, schools and higher education institutions

• Project management experience

• Strong quantitative skills

• Self starter, takes initiative

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.

Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with education leaders, institutions, and practitioners. Turnitin’s content databases — built over 20 years — provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.

The Partner Integration Manager works to ensure that their assigned cohort of partners are successful.  The role will support partners through the Turnitin Partner Journey and continue working to support them throughout their partner lifecycle. The Partner Integration Manager will work primarily with our technical integration partners and help them in defining the integration approach, the right Turnitin product fit, and in planning their go-to-market activities.  One critical aspect of working with partners will involve vetting them and partnerships against our overall integration strategy and framework.  In particular, the role should have sufficient technical understanding of edtech integrations and products in order to effectively assist partners in developing their integration approach.  The role will be engaged with partners on a daily basis and will be expected to work to ensure quality and consistency in the delivery of the Turnitin Partnership Program and the partners’ experience.  

Responsibilities :

• Manage a defined cohort of partners through the partnership journey:

  • Review and vet new partnership opportunities,

  • Serve as partner’s “partner” in helping them move through the partnership development process, 

  • Plan for go-to-market activities with partners and ensure that the partnership operates within appropriately-defined parameters (ex: avoiding undue channel conflict with our regional-based sales efforts)

  • Formalize the partnership with the proper partnership agreement.

• Support ongoing partner and partnership success:

  • Serve as the primary partner liaison to help address partnership and integration issues as they arise

  • Work as the intermediary between partners and Turnitin for broader issues and asks related to product, marketing/sales, and support

• Work with Alliances team on enhancing the Turnitin Partner Program deliverables with the goal of positively impacting partner success

Qualifications Requirements:

• Strong understanding of the education industry and edtech landscape

• Good understanding of building integrations between software applications

• Ability to work cross-functionally to drive partner success

• Ability to communicate effectively with various levels of stakeholders within Turnitin and partner organizations

• Experience working in education

• Possesses an understanding of the edtech systems and solutions that schools and institutions rely upon

• Previous experience working with partners, schools and higher education institutions

• Project management experience

• Strong quantitative skills

• Self starter, takes initiative

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.

Amplifi is the media investment arm of dentsu International. Consisting of three divisions: Investment, Global Media Partnerships, dentsu Programmatic and Social.

The team is tasked with providing thought leadership, best practice, accountability and growth across TV, Digital Direct, Programmatic, Social, Commerce, Outdoor, Print and Radio.  The Amplifi goal is simple, to harness technology, insight and creative thinking to help all members of the dentsu operating model identify and deliver business outcomes for our clients and partners. We will do this by re-inventing our relationship with the supply side.

Our Global Partnership proposition is at the heart of some of the biggest challenges and opportunities dentsu are experiencing as a media business. We build relationships with partners that are open to innovation with an appetite to move the focus away from trading to transformation.

The Partnerships Manager- Key Partner Management is a unique US position based in the United States. The scope entails working as a part of the global team to develop and drive key GMP areas of innovation, but then the task of bringing them to life on the ground in the US. This requires being an enthusiastic team player and problem solver.

In addition, this role is responsible for engaging with US client team and media partner leads to source opportunities and new thinking to create transformational media opportunities. An ideal scenario would be to determine a business challenge, develop a partnership that helps to overcome said challenge and to ultimately formalize this within a GMP deal.

Beyond ideation and exploration, The Partnerships Manager- Key Partner Manager will be tasked with supporting the building, deployment and management of the Partnerships on behalf of dentsu International and its clients. It is an internal and external facing role, one that requires effective communication with key stakeholders in the organization and with our partners.

Further responsibilities include: acting as a resource for internal teams when they’re developing programs with dentsu global partners; meeting with senior media owners to explore opportunities and managing bringing new opportunities to market.

KEY AREAS OF RESPONSIBILITY

Responsibilities include, but are not limited to:

• Help to drive the GMP agenda in the US and North America
• If assigned directly to a client business, build key client relationships and thoroughly understand needs of business, to act as proxy when appropriate in identifying key opportunities
• Support key value opportunities for client deals
• Liaise with client team is maximizing DVIP deal
• Support client leadership team with QBR prep and inspiration
• Ensure clients are kept updated on latest trends, data, audience and platform updated for key deal partners – supporting building materials and collaborating with our marketing team in distribution
• Work with the team in London and New York to accelerate areas of innovation: Attention, Creative Optimization, Performance Excellence, Enterprise Data solutions, Gaming and Audio Innovation
• Position yourself as a day-to-day contact for assigned media partners
• Manage tracking documents to show utilization and engagement with clients across the group
• Act as liaison between media partners and agency teams for non-deal related work streams (training sessions, new business, betas / new product launches, POVs, industry events, etc.)
• Supporting role in joint business planning meetings with internal teams and partners
• Support partnership assessment, strategic approach and negotiations with media partners, acting key follow-up and admin to ensure process and next steps are captured and actioned.        

EXPERIENCE/KNOWLEDGE REQUIRED:

• Media planner / strategist with 1-4 years agency experience.
• Strong understanding of digital media and the role it can play within integrated media or communications plans
• Open-minded team player, willing to learn and also share their ideas
• Project management, or someone process driven is a plus
• Confidence in engaging with senior members of the Amplifi and key vendor partners
• A driven team player that is deadline conscious and able to work on complex projects at pace.
• Ability to adapt and multitask to quickly moving projects, timelines and deliverables.
• Can influence effectively internally and externally
• Articulate, confident and organized

#LI-EB1

Part of dentsu, dentsu international helps clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative, dentsu international operates in over 145 markets worldwide with more than 46,000 dedicated specialists. Follow us on social @dentsuUSA. Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

From the start, we have seen unbelievable growth in community and usage on a global scale, empowering people and companies in 131 countries to build sustainable and reliable projects faster. 

Yes, we are fast-paced, and our team is passionate and driven to become the defacto standard in headless CMS. If you want to influence the future of Storyblok, and how businesses manage their content, join us as our very first product marketing manager.

As a CMS vendor, we are quite passionate about content management and marketing and we expect that these topics resonate with you as well. 

You’ll be marketing one of the best products in the space: 

• 19 badges in G2 Summer 2021 report

• The visual editor feature is a unique selling point

• From solo developers to SMEs to large-scale enterprises (e.g. Education First and Adidas) use Storyblok day-by-day

What is in it for you?

We have been ranked as the 5th most flexible company to work. You will be joining a growing company where you can contribute to many “firsts”

• Home office setup allowance or membership to a local coworking space

• A team that has fun at work and would like to share this excitement with new hires

• Annual team-building international trip, quarterly and monthly get-togethers

• 25 days of annual leave plus your local national holidays

• Personal development fund for courses, conferences, and material

• Team members who will help you along your way and be sparring partners whenever you need them

• Employee options scheme

• You can arrange start times and finish times around your life (picking up kids, walking the dog, taking long lunches)

What you’ll do if you join us

• You will work with our expanding, strategic technology partner network to develop and strengthen the channel relationship

• Plan, own, and execute demonstration on the unique value proposition of Storyblok to new and existing technology partners

• Build relationships with technology partners to identify mutual sales opportunities with shared agency partners

• Establish productive, professional relationships with key personnel in partner accounts

• Sell through partner organizations to new customers in coordination with partner sales resources

• Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts

• Ensure partner commercial compliance with the Storyblok partner program and agreement

What we are looking for

• Sales management and/or business development experience in the technology services industry, preferably in the SaaS space

• Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences

• You have a deep understanding of our business, customers, partners, and the larger ecosystem

• You are able to combine analytical thinking with creative messaging

• Hands-on mentality, we want to keep a lot of work in house

• You are passionate about analyzing data and optimizing funnels

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship, or any other characteristic.

For Austrian employees: The employment is in accordance with the collective salary and wage agreement for employees of “Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik” ST1 Erfahrungsstufe. We offer a higher compensation depending on your experience and skills

We founded Storyblok in 2017 with the vision of becoming  the go-to headless content platform. Our services are built by developers for developers, designers and editors with a love for detail.

From the  start, we have seen unbelievable growth in community and usage on a global scale, empowering people and companies in 131 countries to build sustainable and reliable projects faster. We are a passionate team inspired and eager to take on the world's most difficult and gritty content challenges. If you want to influence the future of Storyblok and support our community, join us.

What we are looking for

As a Partner Success Manager , you will be responsible for building a long-term successful strategy for Storyblok channel partners. Using strong consultative skills, you will work with partners to dissect their business goals and develop a better plan for achieving them.

In this role,  you are responsible for selling the value of Storyblok's software, selling with and coaching your partners on how to grow their business with Storyblok. You will guide partners in learning how Storyblok can help them improve their customer project delivery, quality of output and revenue (amongst many other benefits).

What you’ll do if you join us

• Support partners to deliver best-in-class projects through the use of engaging and robust partner enablement methodologies 

• Manage partner relationships and build a customer pipeline by working with your partners to exceed enterprise sales targets

• Develop a successful long-term  strategy with your partners and their customers

• Develop the ability to dissect a partner’s business goals and help them develop a better plan for achieving them

• Become an expert at presenting how Storyblok can help a partner improve the fundamentals of their business

• Bring your strategic thinking and new ideas to advance our company’s values, unique culture, and vision for the future.

• Manage KPI reporting for partner management metrics

What is in it for you

• Shape the future of Storyblok: help us create, scale, and improve our partner sales processes.

• Constant learning and knowledge sharing with some of the best professionals in the industry

• After a period of continuous target achievement and learning, you will be able to develop yourself within the company - an individual career plan that will support your personal vision

• You will work with a dynamic and fun team that will help support you on the journey to reach your full potential.

• Choose when and from where you work - we are happy for you to join us in one of the co-working spaces, or you can also choose to work from home.

What you should bring to the table

• Digital media agency or software development house industry knowledge

• Fluency in English 

• Excellent communication skills - verbal and written

• Strong desire to work in sales and participate in a fast-growing company

• Independent and responsible way of working

What will make you stand out from the crowd

• A positive outlook and a solid ability to take responsibility for your successes and failures

• A sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them.

• Basic experience in software development principles

• Technical experience in the SaaS (especially CMS) field 

• Prior successful sales or lead qualification experience in the Saas industry 

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic.

For Austrian employees: The employment is in accordance with the collective salary and wage agreement for employees of “Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik” ST1 Regelstufe. We offer a higher compensation depending on your experience and skills.

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 5,500 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 25 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network.

The Partner Marketing Manager (PMM) is an integral member of one of the top alliance partner marketing teams in the country. We follow an account-based marketing strategy, building alliance relationships and leveraging Merkle success stories, engaging our alliance partners, and consistently measuring results. This work yields qualified inbound lead flow to our sales team.

As a PMM (Partner Marketing Manager), you will operate in a matrixed environment – working as a member of the Merkle Marketing team and the dentsu/Merkle Alliance team to ensure that we build awareness, trust, and value with our alliance partners. The PMM will be the go-to marketing contact for our partners and will be accountable for the myriad details related to effective alliance communication and engagement: events, campaigns, alliance sales enablement, and KPI reporting.

We are looking for someone who is driven by results and detail oriented – someone who thrives in a fast-paced environment and welcomes change when it yields better outcomes. The ideal candidate has 5+ years in a partner marketing or B2B marketing experience.

***Applicants must be currently authorized to work in the U.S. on a full-time basis. No sponsorship is available for this position.

Responsibilities
Alliance Communications Support

• Collaborate with the dentsu Alliance Team to build a partner-based marketing (PBM) strategy, including goals for each audience and owners
• Work with the Merkle Marketing Activation team to bring the PBM strategy to life through identified tactics (newsletters, win wires, top-to-top communications, thank you program, etc.)

Alliance Event and Campaign Support

• Collaborate with Merkle Marketing Events team and Partner Marketing Teams to maximize opportunity at Alliance events including QBR, VIP and lead-generation onsite and virtual events
• Coordinate presentation materials for brand approval
• Collaborate with Merkle Marketing Operations and Merkle/dentsu Alliance team to ensure leads are entered in CRM for reporting and tracking
• Coordinate Market Development/Partner Marketing Funds (MDF) for tracking, reporting and optimization
• Collaborate with Client Marketing and Global Marketing Strategy leads to execute campaigns and events in promotion of the partnership

Alliance Sales-Enablement and Market-facing Content Support

• Collaborate with internal content and brand stakeholders to create and maintain partner- and market-facing content in support of the PBM strategy: thought leadership, sales enablement, product integrations, etc. 
• Manage the dentsu/Merkle-related partner content within internal partner systems and ensure dentsu/Merkle partner listings on market-facing websites are up to date
• Ensure dentsu/Merkle’s internal and external digital properties are accurate and has the most up-to-date credentials, partner content, and status
   

Requirements:

• Bachelors degree in Marketing and/or Communications (or comparable) highly preferred
• Proven experience in a B2B marketing role (enterprise software, SAAS), planning and coordinating marketing campaigns (including partner marketing, email marketing, field marketing)
• Experience developing partnership and go-to-market value messaging 
• Experience in Partner Marketing or Channel Marketing highly preferred
• Excellent communication skills, both verbal and written, and high attention to detail with a good eye for creative
• A solution-focused, proactive approach to challenges with the ability to prioritize, escalate issues, use initiative, and perform in fast-paced and fluid environments
• Basic understanding of a partner ecosystem and how marketing plays a holistic role in a partner strategy
• Strong client service orientation and commitment to excellence with a proven track record
• Working across various levels of the organization while building trust and fostering collaboration
• Be an independent worker but also thrive in a team environment
• Effective project and budget management including internal communication regarding milestone achievement while ensuring we deliver on time and under budget
• Familiarity or experience with project management systems and other business software (Salesforce, Pardot, Brightpod, LinkedIn Navigator)
• Ability to travel to support alliance events

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

#LI-AJ1

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

What you get to do in this role:

We are looking for a highly motivated manager and team player that will provide sales and business operations support to the Alliances & Channel Ecosystem (ACE) leadership in efforts to accelerate and scale the growth of our partner business. This manager will be a strategic business partner to ACE sales leaders in the Americas, managing support functions essential to sales force productivity. These include planning, reporting, process optimization, pipeline realization, on-boarding, and compensation design and administration.  This leader will also have the responsibility and privilege to lead a team of Partner Operations Specialists.

• Be the Partner Operations business partner to ACE leaders in the Americas GEO
• Provide regular and ad-hoc intelligence for insights into business drivers, performance-to-targets and areas of risks
• Communicate appropriate policy and best practices to ensure understanding of internal policies and guidelines
• Involved in preparing presentation package for Quarterly Business Review (QBR) or other leadership presentations
• Contribute to development of key performance metrics to help drive sales productivity
• Ability to drive planning efforts and meet timelines related to quota setting and compensation
• Be a subject matter expert to identify data and process gaps and work with extended teams (IT, Change Management, Enablement etc) to drive evolution with near-term and long-term solutions
• Manage duties as required to drive accurate and frictionless close of business; month and quarter-end responsibilities
• Collaborate cross-functionally with internal teams to drive/influence business and operational objectives
• Manage and motivate a team of direct reports
• Other ad hoc responsibilities as required in support of the organization needs

To be successful in this role you have:

• Bachelor’s Degree
• 5-7+ years in a Partner Operations or Sales Operations role or related experience in a software sales organization
• Comfortable with large amount of data with ability to synthesize reports for executive and/or field sales audiences
• Experience in working with CRM / PRM / Analytics applications and  tools
• Organized, with exceptional attention to detail and the ability to work in a fast-paced environment
• Excellent communication skills (written and verbal) with ability to navigate through all levels of management
• Track-record of working in a matrixed environment for positive outcomes across a variety of internal teams
• Positive “can do” attitude and highly analytical; enjoys challenges
• Proficient in PPT, Word, and Excel

Ideal candidate qualifications include:

• 2+ years’ experience managing a team
• Excellent analytical and problem-solving skills with ability to drive conflict resolution
• Ability to work in an aggressive, fast paced environment while managing multiple priorities
• Results driven mentality
• Team player with positive attitude
• Experience and understanding of channel partnerships and partner programs is a plus
• Experience at a SaaS company is a plus

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.