4 Results
CHILI publish is a fast-growing SaaS companywith the most advanced and flexible online editor to automate repetitive tasks for graphic designers, reducing bottlenecks in the production phase for brands, agencies and printers.
CHILI publisher is the preferred creative automation tool for over 230 companies globally including Mars, Philips, HH Global, Oliver Marketing,… and can easily integrate with all their existing marketing automation, eCommerce, CRM, Workflows, DAM or PIM solutions.
Every year we onboard about 60 new customers to our platform. To keep offering the best customer experience and maintain an excellent NPS, we’re looking for astrategic and problem-solving Partner Client Success Manager.
Every year we onboard about 60 new customers to our platform. We want to empower them to adapt and make the best use of all the great features in the platform. Are you the organized and patient/curious/social/ inspirational Partner Client Success Manager we’re looking for?
Partner Success Manager (PSM) works closely with the Sales, Marketing s and Delivery teams to drive implementations/integrations and renewals to successful completion. He's expected to maintain strong relationships with multiple contacts within the partner organizations.
A Partner Success helps our partners avoid technical roadblocks and process issues to ensure the success of their customers and our overall business.
This role is in charge of driving partners & their respective client adoption and success (incl. onboarding, certification, adoption, satisfaction, retention, and renewals) of the business owned by them.
Requires one to be comfortable at consulting and negotiating at a management level, backed by a strong understanding of our partners’ business and industry objectives.
Key to this role is articulating the value of CHILI publisher and encouraging adoption and expansion, which requires strong business and analytical expertise and strong account management expertise.
Responsibilities:
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Senior Partner Success Manager
Who We Are
At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns.
What We Do
At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data.
Core role vision
The primary objective of this role is effective partner activation and stimulation of partnership success via marketing, enablement, training (coordination), and general project management responsibilities. At the outset, this role will serve across Technology Partnerships, Referral Partnerships, and Agency Partnerships. It can be alternatively conceived of as a “Partner Success Manager” role.
This role includes key partner marketing work such as strategic design of partner-specific marketing plans (looking out multiple quarters), coordination of resource allocation and execution, and management of follow up deliverables and actions geared toward stimulating opportunity from the work / deliverable.
What you’ll be doing
What You’ll Need to Succeed
What We Offer
Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work.
Culture–We see you as a human with amazing capabilities, not as a cog in a machine.
Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.
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Partner Manager (m / f / d), Platform Partnerships