Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

The Senior Project Manager is tasked with providing project management services across a portfolio of large projects, from initiation through to closure, including definition, approach, planning, organising and technically leading and controlling the completion of allocated projects. The Senior Project Manager ensures all contracted projects are delivered to the highest quality standard, within scope, in budget and on time.

Please note, due to the nature of our client account, you must be anAustralian Citizenand be able to achieve Australian Baseline clearance to be successful in your application for this role.

What You’ll Do

• Ensuring preparation/completion of large projects to appropriate quality standards within time/cost constraints as well as meeting contractual requirements and company budget requirements.
• Manage project teams operating on complex/large projects, typically in a complex, multi-platform technical environment.
• Coordinating documentation, design, development and testing of enhancements and new development projects
• Tailoring project methodology to individual projects when needed.
• Preparing project budgets, attaining necessary approvals in a timely manner and monitoring project financials and the realisation of defined project benefits
• Exceeding stakeholder expectations through the application of stakeholder management disciplines.

What You’ll Bring

We are seeking a resilient and adaptable team player to manage multiple mid to large-sized projects, who can bring a dynamic element to our existing professional project management capability.

You will have:

• Extensive experience working on large complex projects.
• Ability to build and lead collaborative project teams to achieve organisational goals and objectives.
• Broad and deep understanding of technical infrastructure projects and related technology dependencies.
• Strong communication skills with proven experience of managing various stakeholders of all levels and the ability to tailor your conversations accordingly.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue.
• Strong risk & issue management practices with a clear understanding of the impacts to project schedule, cost and scope.
• Experience working with project management methodologies (including waterfall & agile) is essential.
• Previous experience with network and end user computing projects as well as experience with state and federal government will be highly regarded

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and ourfeel supported.

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ProArch is a value-driven consulting and engineering partner that helps companies navigate and execute their most challenging digital transformations in the Cloud. We are seeking a highly organized and driven Delivery Manager to oversee the successful delivery of staff augmentation services. This role involves managing resource availability, performance, timesheet compliance, and contractual obligations while fostering strong relationships with clients and internal stakeholders. The ideal candidate will excel at ensuring seamless service delivery, optimizing resource utilization, and driving operational efficiency.

Responsibilities

• Serve as the primary liaison between clients and internal teams, ensuring resource requirements are clearly defined and fulfilled promptly..
• Build and maintain strong client relationships to drive satisfaction and long-term engagement.
• Address and resolve client escalations related to resource performance, availability, or contractual terms.
• Manage the availability of resources to meet client demands, ensuring alignment with project timelines and budgets.
• Oversee the onboarding, performance tracking, and off boarding of resources as needed.
• Monitor resource utilization and proactively address any under utilization or over-allocation issues.
• Ensure all resources submit accurate and timely timesheets for payroll and billing purposes.
• Develop and implement efficient processes to ensure timely resource deployment and delivery.
• Track and report on delivery metrics, including resource performance, timesheet compliance, and client satisfaction.
• Identify and mitigate risks impacting service delivery, maintaining continuity and quality.
• Manage contracts, including drafting, negotiation, renewals, and compliance monitoring.
• Ensure all contractual obligations, including SLAs and KPIs, are met for each client engagement.
• Collaborate with legal and finance teams to address contractual amendments or disputes.
• Provide leadership and guidance to delivery teams, promoting accountability and high performance.
• Collaborate with recruitment and talent acquisition teams to source and onboard qualified candidates.
• Act as a mentor to junior staff, fostering professional growth and development.
• Identify opportunities for account growth, including additional staffing needs and value-added services.
• Contribute to workforce planning and forecasting to align delivery strategies with business goals.
• Stay informed on industry trends and best practices to enhance service offerings.

• Bachelor’s degree in Business Administration, IT, or a related field.
• 5+ years of experience in delivery management, staff augmentation, or workforce solutions.
• Strong understanding of resource management, performance tracking, and contract administration.
• Proven track record of managing client relationships and delivering staffing solutions.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in tools for timesheet management, CRM systems, and reporting.
• Client-centric approach with a focus on delivering exceptional service.
• Strong organizational skills to manage multiple resources, contracts, and deadlines simultaneously.
• Analytical mindset to interpret delivery metrics and drive improvements.
• Leadership skills to manage diverse teams effectively and inspire high performance.
• Ability to ensure compliance with internal policies and client requirements.

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Job Description

We are looking for a proactive Project Management professional to assist our Connected Ecosystem team in delivering innovative projects. This role will support teams in the end-to-end delivery of projects related to new features of our applications and other initiatives, managing deployments in new markets, and coordinating pilots for new product categories. You will collaborate closely with multiple partners and internal stakeholders to ensure seamless integration of consumer-connected devices, technology systems contributing to the delivery of world-class digital experiences.

Key Responsibilities:

• Support the delivery of Connected Ecosystem projects, including new app features, pilots, market launches, and other innovative product initiatives.
• Drive continuous improvement in processes around design, development, and testing to enhance digital service offerings across different markets.
• Collaborate with internal and external stakeholders to ensure on-time and in-full delivery of project scope.
• Assist in managing project dependencies across various workstreams to align with product roadmaps and market rollout plans.
• Facilitate effective collaboration in software development processes with teams such as R&D, legal, brand marketing, and program management.
• Monitor project progress, report risks, and proactively address any issues to ensure smooth project delivery.
• Contribute to the optimization of ways of working within the team and broader organization.

Qualifications

• 2+ years of commercial project manager experience
• A proven track record in leading complex digital marketing or product management projects, involving multiple partners across different time zones.
• Experience managing multiple projects simultaneously at various stages of development.
• Strong ability to lead teams in remote locations and navigate cultural differences.
• Significant experience with global product management, market roll-outs, and working in regulated industries such as FMCG.
• Familiarity with disruptive technologies and modern digital ecosystems, including IoT platforms, eCommerce, CRM, and customer care systems.
• University degree and a minimum of 3 years of relevant professional experience.
• Knowledge of eCommerce, CRM, CMS, ADO, and connected products (IoT) is essential.
• This role requires on-site presence for up to 2 days in Warsaw - 6-7 visits per year

Preferred Skills:

    •    Knowledge of CI/CD processes and testing methodologies.
    •    Experience in scaling and commercializing digital consumer-facing products.
    •    Familiarity with world-class FMCG and data-driven organizations.

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We are seeking a motivated Project Manager / Scrum Master to join our dynamic and growing IT team. In this dual role, you will lead Agile ceremonies while overseeing project timelines and deliverables across all stages of the Software Delivery Life Cycle (SDLC), applying Agile, Iterative, or Waterfall frameworks as appropriate. The ideal candidate thrives in collaborative environments, brings a strong background in technology-driven projects, and excels in leadership and communication. You will guide teams to balance multiple goals and deadlines while keeping broader objectives in focus. This role involves close collaboration across departments to deliver projects of varying scope, risk, and complexity efficiently.

Duties:

• Oversee software delivery projects through all SDLC stages, leveraging project management expertise to align processes with Agile, Iterative, or Waterfall frameworks, and adapt strategies as needed to meet project objectives.
• Ensure effective communication and alignment with all stakeholders, including executive leadership, clients, and cross-departmental teams, to facilitate seamless project delivery.
• Guide and coach teams to align with project goals and agile practices, managing multiple priorities while fostering a culture of continuous improvement through retrospectives and effective risk management.
• Develop and execute strategies that enhance project delivery, improve team velocity and product quality, and advance organizational objectives by optimizing project delivery tools and processes, including tools like Jira.
• Actively manage resource allocation, ensuring that project teams have the necessary skills, tools, and capacity to meet project demands.
• Proactively manage risks and issueswith effective mitigation strategies, to improve project outcomes and team performance.
• Ensure project deliverables meet quality standards and are completed on time and within budget.
• Coordinate internal and external dependencies, actively removing blockers to enhance team delivery effectiveness.
• Assist with project intake and governance activities, including ROI calculations and benefits realization.
• Collaborate with leadership to monitor priorities, direction, and scope for the IT Roadmap.
• Lead and/or support RFP activities for new tool acquisition.
• Assist in conducting system, compliance, and process effectiveness audits,ensuring that project practices and team execution align with organizational and compliance standards.
• Support business continuity and disaster recovery update activities.
• Ensure project documentation is current, accessible, and well-maintained.
• Perform additional duties as assigned

• Ability to thrive in a hybrid work environment that consists of at least two onsite days in downtown Denver office per week including Tuesdays and Wednesdays for in-person team collaboration

• Exceptional communication skills with the ability to engage at both technical and business levels.
• Strong documentation, problem-solving, and decision-making skills.
• Proficient in various project delivery tools like Jira, Confluence, and Rally.
• Adept at navigating ambiguity and connecting the dots to drive informed decisions.
• Ability to guide teams in adopting new technologies and processes.
• Strong understanding of software development processes, tools, and technologies (e.g., CI/CD pipelines, DevOps practices, cloud platforms) and how they enable efficient delivery of solutions.
• Familiarity with Agile scaling frameworks (e.g., SAFe, LeSS) for managing large and complex projects, desired.
• Strong conflict resolution and stakeholder management abilities, with a focus on fostering a positive, collaborative team environment.
• Critical thinking, analysis, and process improvement skills to drive continuous improvement in software delivery.

Education/Experience:

• Bachelor’s degree in IT, computer science, project/program management, or a related field preferred.
• At least 4-6 years of experience in project management, including 3+ years leading technology projects and 2+ years supporting IT systems implementations.
• Experience with Commercial Off-The-Shelf (COTS) packages (e.g., Salesforce, MuleSoft) is a preferred.
• PMP and/or CSM certification strongly preferred, with a demonstrated commitment to ongoing professional development.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $90,000 and $115,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through January 20, 2025 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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Full-time, Remote

Alexandria, VA

http://www.integritym.com

About Us

Integrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.

At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees’ professional development. Large company perks…Small company feel!

Description of Role

IntegrityM is seeking an experienced Senior Project Manager to lead and oversee the execution of a federal government contract supporting CMS. This individual will provide direction and operational oversight for tasks essential to monitoring, oversight, compliance, and auditing activities in alignment with CMS goals and requirements under the Inflation Reduction Act (IRA). The Senior Project Manager will play a critical role in ensuring the successful delivery of all contractual obligations, working closely with internal teams, CMS, and other stakeholders.

Responsibilities

• Provide strategic direction and oversight for the entire lifecycle of work, ensuring high-quality and timely performance.
• Plan, supervise, and manage day-to-day operational tasks, including resource allocation, task sequencing, and milestone tracking to meet project goals efficiently.
• Work closely with the Senior Program Director to identify, assess, and mitigate project risks while proactively addressing challenges and adjusting resources as needed.
• Deliver detailed progress reports to CMS and internal leadership, ensuring transparency, accountability, and adherence to project timelines and requirements.
• Review and validate program deliverables to ensure they meet accuracy, completeness, and compliance standards (according to the SOW).
• Foster clear and effective communication with CMS, subcontractors, and team members to align on priorities and maintain project momentum

Qualifications

• Bachelor’s Degree
• Minimum of 5 years’ experience managing teams and schedules for complex government contracts or healthcare programs.
• Strong understanding of the requirements of government contracts, with the ability to provide direction for task completion and deliverables.
• Proven ability to communicate effectively, both orally and in writing, with internal teams, CMS representatives, and external stakeholders.
• Experience overseeing data-driven project execution, including quantitative analysis and qualitative audits, to ensure informed decision-making and actionable insights.
• Familiarity with federal healthcare regulations, especially those related to drug pricing, Medicare Part B/D, and compliance programs, is highly desirable

Preferred Skills

• PMP certification preferred
• Proficiency in project management tools (PMBOK) and methodologies.
• Experience with CMS programs or contracts, particularly those involving auditing, investigations, or oversight analytics.
• Demonstrated success in managing multi-disciplinary teams and navigating complex, high-stakes projects with multiple stakeholders.

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Who we are

Crowd Favorite is a digital agency specializing in enterprise-grade digital strategy and elite Open Source development, empowering organizations to achieve their fullest potential. We focus on learning our clients’ businesses first and the unique challenges they face, allowing for the optimal technology solution to be put in play. That means connecting financial and operational obstacles to world-class digital strategy, web development, and digital support services, all with an eye focused on the future and “what’s next”. We’re proud of the culture we’ve built, and we look for people who can help us drive that culture forward. At the heart of our company is an ongoing commitment to create a rewarding workplace, one that empowers people to solve challenges, seize opportunities, and build a career that they love. For more information visit CrowdFavorite.com.

About You

You’re a proactive and motivated individual who values learning and growth. You adapt quickly to fast-paced environments and can balance autonomy with collaboration. While you’re comfortable working independently, you also enjoy contributing to a team and seeing projects through to successful completion. Your curiosity and proactive approach to finding solutions make you a valuable asset in any challenging scenario.

What’s the job all about?

The Project Manager will be responsible for leading and managing projects to ensure all deliverables are on time, within budget, and of the highest quality. This role includes complete ownership of project planning, communication, execution, and success. Your goal is to deliver the full value of working with us, aligning project outcomes with both the client’s and our company’s strategic objectives. You will work alongside senior project managers and team leads, gaining valuable experience in managing enterprise-level digital projects and playing a key role in the execution of Crowd Favorite’s mission.

Success as a Project Manager at Crowd Favorite is defined by the delivery of elite-quality work while creating an outstanding client experience. You will be expected to meet and, where possible, exceed project estimates and financial goals. This role requires adaptability, strong decision-making skills, and technical insight to guide both clients and project teams effectively.

You will collaborate closely with our creative and development teams. Efficiency, multitasking, and adaptability are vital to succeed in this high-demand environment. Your responsibilities include aligning client expectations with project outcomes, ensuring that projects meet the client’s business goals, and understanding the technology being used in order to guide projects to success.

This role is ideal for individuals looking to grow in digital project management within a collaborative and supportive environment.

Specific Responsibilities

• Task Ownership & Project Support:Take ownership of task-level planning, milestone tracking, and day-to-day project execution to meet deadlines and quality standards.
• Client Communication & Alignment:Act as the primary point of contact for clients, managing expectations and providing weekly, documented updates on project status. Align project objectives with clients’ business goals and ensure a smooth, transparent experience.
• Strategic Project Leadership:Lead and manage Crowd Favorite’s production resources, ensuring that our clients receive the highest-quality work, on time, and within budget. Maintain or exceed client expectations, supporting the delivery of strategic goals. Interact and cooperate with Project Leads and internal stakeholders to ensure successful delivery of projects to clients.
• Resource Planning & Risk Management:Oversee resource allocation and develop contingency plans for shortages or overages. Identify and manage project risks early, creating and executing mitigation strategies and contingency plans where needed.
• Scope & Documentation Control:Manage and document project scope, schedule, budget, and specifications, ensuring all parameters are met and client expectations are appropriately managed. Monitor project health, including status, budget, and profitability, and prevent scope creep or budget overages.
• Team Collaboration:Work closely with internal teams, including client engagement, design, development, and client experience, to ensure project requirements are clearly defined and executed effectively.
• Quality Assurance:Test developed solutions prior to client delivery for User Acceptance Testing, ensuring they meet quality standards. Create accountability in the resources so that QA will be more effective and easier to review and course correct.
• Sales & Marketing Support:Assist the Director of Client Delivery by contributing to sales collateral and case studies to maintain timeliness and relevance.
• Documentation & Asset Management:Maintain project documentation and assets, ensuring they are stored appropriately and accessible to team members and stakeholders.
• Performance Monitoring:Report on project health to internal and external stakeholders, sharing updates on delivery status, risks, issues, and mitigation plans.
• Crowd Favorite Representation:Embody Crowd Favorite’s core values and culture in all client interactions.

Personal attributes

Independent and Resourceful:You’re comfortable tackling challenges head-on and take pride in finding answers and solutions proactively.

Continuous Learner: You seek opportunities to grow and develop, staying updated on industry best practices and evolving project management methods.

Adaptable and Focused: You thrive in high-energy environments, balancing independence with team collaboration. You’re driven by delivering results and you approach each project with a sense of ownership and responsibility.

Skillset

• Communication & Influence:Capable of effective communication at all levels, from executives to project teams, bringing clarity to ambiguous situations and conveying complex information succinctly.
• Analytical & Problem-Solving:Demonstrates strong logical and analytical skills to predict challenges, assess project health, and head off potential obstacles proactively.
• Client & Project Focus:High sense of urgency and ownership; acts with a “win together” mindset and an “owner” mentality to drive projects forward.
• Technical Competency:Proficient in productivity and office software, including the Microsoft Suite, Google Workspace, and resource tracking/reporting tools. Familiarity with CMS platforms and eCommerce systems is helpful but secondary to organizational and management proficiency.
• Financial Acuity:Clear and complete understanding of budget items, time to complete principles and warning signs of being off course.

Requirements

• 2+ years of project management experience
• 3-5 years’ experience working with creative agencies, UI designers and QA to implement web features
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams
• The ability to manage multiple projects simultaneously and deliver them on-time and on-budget
• Familiarity with open source technologies and development methodologies preferred
• Ability to work independently and as part of a remote/distributed team
• Ability to provide and receive constructive feedback
• Strong problem-solving skills and the ability to think creatively to find solutions
• Experience in working with CMS and eCommerce systems
• Advanced Certifications: PMI-ACP, A-CSM or PSM-II, and PMP or CAPM required
• This position requires a B2 CEFR level of spoken and written English language proficiency

Crowd Favorite has a package of benefits that demonstrates our commitment to our team. Our time off policy is permissive, and covers holidays specific to your location, illness and professional development. We believe that a truly quality work-life balance requires a flexible and thoughtful approach to time away from work.

We respect the life our team leads, and even though we are not subject to FMLA or other requirements, we provide a family leave policy that is quite generous.

For our full-time US based employees we provide a 3 tier insurance option with United Healthcare and we provide a contribution to the cost of your monthly premium, and if you are covering a family member (spouse or child) we contribute to their premium as well. We also cover the cost completely for dental, vision and a small life insurance policy through Guardian Insurance.

For US based team members, we have a competitive 401(k) retirement plan with Human Interest, and we match your contribution up to 4%. We offer a profit sharing type bonus program (as a discretionary benefit.)

We support you with provision of company hardware if needed, additional work space items upon request, all tools and subscriptions at company cost, educational accounts for training, and even travel and other costs related to professional development.

#LI-Remote

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Role Overview:
We are seeking an experienced Technical Project Manager to manage and streamline our technical project delivery processes, ensuring seamless collaboration with third-party developers, adherence to development standards, and exceptional service for our clients. 

This role requires a balance of technical expertise, project management skills, and client relationship management. You'll work closely with our Head of Delivery and Technical Director.

Key Responsibilities

1. Third-Party Developer Management

• Build and maintain strong relationships with external development teams, ensuring clear communication and high-quality deliverables.
• Coordinate technical workflows and act as the primary point of contact between our company and third-party developers.
• Help source and identify expert engineering teams to complement our network.
• Manage performance and adherence to agreed timelines, budgets, and development standards.

2. Website Retainer Management

• Manage ongoing website maintenance retainers, ensuring client needs are met with timely updates, optimizations, and enhancements.
• Proactively identify opportunities to add value for clients within the scope of their technical retainers.
• Monitor retainer budgets and provide regular reports to clients and internal stakeholders.

3. Development Standards and Compliance

• Collaborate with the Technical Director to define, document, and enforce technical standards and best practices.
• Ensure all projects comply with agreed development frameworks, coding standards, and security protocols.
• Stay updated on industry trends and recommend improvements to technical processes, software and workflows.
• Lead product technical QA and deployment to client environments

4. Complex Project Delivery Support

• Support the Head of Delivery and Project Managers on large-scale or complex website projects, offering technical guidance and coordination.
• Act as a problem solver for technical challenges, ensuring smooth project execution.
• Assist in scoping, resource planning, and risk management for complex projects.

Key Skills and Experience:

• Technical Expertise:Strong understanding of website and software development, including CMS and CRM platforms (e.g., WordPress, Contenful, Next J.S… ), front-end/back-end development, and web technologies.
  

• Project Management:Proven experience managing multiple projects simultaneously, with a track record of delivering on time and within budget.
  
• Client Relationship Management:Ability to communicate complex technical concepts in a client-friendly manner, building trust and rapport.
  
• Collaboration:Skilled at coordinating cross-functional teams, including external developers and internal stakeholders.
  
• Problem-Solving:Adept at identifying and resolving technical issues to keep projects on track.
  
• QA and Testing: Proven experience leading and managing technical QA of websites and digital software.
  
• Familiarity with Agile and Waterfall methodologies is a plus.

• Experience working in a digital agency or similar fast-paced environment is preferred.

• Work with a talented team on exciting, high-impact projects for global clients.
• Shape the future of our technical delivery processes and standards.
• Enjoy a collaborative, growth-focused environment where your expertise is valued.
• Be part of an innovative agency that pushes boundaries and delivers exceptional results.

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Established in 1998 and working in over 60 languages, the Keywords Group is a fast-growing plc., listed on the London Stock Exchange’s AIM market. Keywords is an international service provider to the global Video Game Industry with offices in Dublin, Tokyo, Singapore, Shanghai, Beijing, Montreal, Barcelona, Madrid, Rome, Milan, Rio de Janeiro, New Delhi and more. Working on a worldwide basis, we provide a range of linguistic, testing, quality control and customer support services to Video Game Developers and Publishers alike.

The Junior Project Manager provides task-based support and delivery of projects in a timely manner to the client.

Production Coordination

• Identify project’s requirement and set-up the workflow.
• Manage “end-to-end" the localization cycle of the assigned project, ensuring on-time delivery and highest quality standards are consistently applied to all production and communication aspects.
• Be a reliable and “solution oriented” point of contact for all teams involved, internal and external.
• Commit to the success of each project assigned and ensure the best possible quality products are delivered to Keywords customers.

Processes

• Work with PM team to document all processes and maintain documents in an up-to-date state.
• Proactively suggest areas of improvement in the workflow to the Senior PM or Senior Production Manager.

Finance

• Ensure the account(s) cost are within budget.
• Regularly review margins of the account(s).

Communication

• Communicate regularly and professionally with clients, liaising with them and the Senior Production Manager to understand their goals and expectations and anticipating/addressing client needs and concerns to prevent issues.
• Support the PM team in daily communication with the clients, ensuring it is professional and efficient, following up on issues as needed.
• Communicate within the team regularly.

Client Management

• Attend client meetings as needed with external support.
• Implement the client strategy as required.
• Keep PM & Senior PM duly informed about the account’s health and any challenges.
• When client complaints arise, share them promptly with the Senior Production Manager and iniciate a CAPA process.
• Liaise with clients to understand their goals and expectations, and anticipate/address client needs and concerns to prevent issues.

Personal Development

• Provide support to team members and work with the Senior Production Manager to assess training needs and prepare a training plan that will help achieve department objectives and goals, while covering all the necessary project needs.
  
  

• Experience either on videogames and/or localization sectors, be it on client or vendor side, with degree in Business, Audio, Translation, Computer Science or Games Development as an advantage.
• Knowledge of production and/or CAT Tools is an advantage.
• Good knowledge of PC and MS Office products is essential.
• Excellent English verbal and written communication skills. Second language is a plus.
• Ability to use good judgment to prioritize tasks.
• Good organizational and analytical skills.
• Able to work under pressure and meet deadlines in a remote, fast-paced, complex global environment.
• Able to manage sensitive and confidential information.
• Must be motivated and a team player, be predisposed for personal learning and training and effectively apply business specific technology and methodologies.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Asia Pacific, India

Area of Work: Localization

Service: Globalize

Employment Type: Full Time, Permanent

Working Pattern: Hybrid

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Job Description

Our team is expanding and seeking an experienced Project Manager (PM) . The Project Manager will oversee time, budget, scope, and quality across multiple simultaneous projects, setting up effective governance to ensure successful outcomes. Reporting directly to business stakeholders and supported by our Business Partners, the PM will collaborate closely with internal customers and delivery partners to execute projects that align with strategic goals.

Responsibilities:

• Project Ownership: Lead multiple projects, managing timelines, budgets, scope, and quality to achieve successful, on-schedule outcomes.
• Governance & Structure: Establish and maintain project governance frameworks, standardizing ways of working, tracking financials, business cases, risks, and issues.
• Stakeholder Management: Serve as a primary point of contact for business stakeholders, working closely with Business Partners to ensure alignment and effective communication.
• PMO Collaboration: Work in partnership with the PMO to receive project assignments from the Business Partner roadmap, driving seamless project execution.
• Tooling Expertise: Utilize delivery tools such as Azure DevOps to ensure efficient project tracking and delivery.
• Continuous Improvement: Help develop and mature PMO function, incorporating best practices for project management, reporting, and operational processes.

Qualifications

• 5 years of experience in project management, with a proven track record of delivering complex projects across time, scope, and budget requirements.
• Agile/Scrum certification preferred, with hands-on experience in Agile frameworks.
• Strong experience in delivery tooling, with a preference for Azure DevOps or Jira.
• Demonstrated ability to create and enhance PMO functions, focusing on standardization, governance, financial tracking, and risk management.
• Skilled in stakeholder engagement, capable of translating technical requirements into actionable business plans and building relationships across teams.

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Bring joy to 3,000+ customers around the world!

Imagine your entire existence was dedicated to making people feel good about data? That’s it. One job. Off you go, delivering feel good packages to people around the world.

As a Technical Consultant in our Implementations Adoption team, that’s not quite the brief, but it’s not far off. Instead of packages, you’ll deliver customer experiences. Ones that make customers feel good about using our BI software. With a global retention rate of 97%, we aim to blow our customers away with an experience so good, it makes the transition from traditional to digital as smooth as Barry White. And is there anything better than knowing your work has brought joy to a customer’s life?

You'll embark on an exciting mission to help customers rock their Phocas software! We need passionate individuals who can guide our customers to adopt and utilise Phocas' software, setting them on a path to achieve identified and quantified business value and meet business objectives with lightning speed, all while delivering excellent quality.

If you're all about high-quality results, love working with people, and enjoy the thrill of helping others succeed, then we want you on our team. Join us as an Adoption Technical Consultant and let's create a software revolution together!

What you’ll need to blow our customers away:

• Project management superpowers - ability to scope, plan execute and close projects
• Experience as a tech whizz, customer champion or project superhero! Previous mastery as an onboarding, technical consultant, support engineer, sales engineer, customer success consultant or technical delivery project manager would be ideal!
• Strong knowledge of project management tools such as Smartsheet's and JIRA
• Be a customer crusader - Possess an ability to build strong relationships, deliver exceptional experiences and put a smile on every customers face!
• A champion of agile methodologies, including the ability to manage and prioritise multiple projects simultaneously.
• Familiarity with customer adoption and engagement metrics and ability to analyze data to drive insights and actions.
• Financial planning, accounting, or financial modeling knowledge, as well as an understanding of ERPs is essential
• Icing on the cake - a good knowledge of relational databases including T-SQL, MySQL, and PostgreSQL, with a sprinkle of REST API knowledge for that extra advantage!

What you’ll do to create a seamless experience:

• Deliver onboarding projects for new and existing customers that deliver value by driving early usage and engagement
• Identify and understand customer needs and requirements and tailor adoption projects to meet those needs
• Plan and manage projects that keep stakeholders engaged, with a shared sense of urgency and purpose, driving quick and effective project completion through clear timelines, milestones and deliverables

• Implement and configure Phocas software and deliver training where required to meet project milestones.
• Maintain clear and frequent communication with all project stakeholders to maintain project momentum at all time
• Collaborate with technical teams (Activation/Solutions/Product) to provide feedback on customer needs and preferences.
• Prepare to face challenges head-on! Anticipate project risks and issues, confidently address them, mitigate risks and issues, escalating where required
• Keep clear and accurate records in our project management tools at all times. Your meticulous attention to detail will ensure nothing slips through the cracks.

A bit about us in the hope we’re the UX to your CX (it sounded better in our heads)

We’re a business planning and analytics company on a mission to make people feel good about data. Since 2001, we’ve helped thousands of companies turn complex business data into performance boosting results. Despite our global status of 300 world-class humans, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.

We know that fun is different for everyone. So, if you want to get creative with problem solving, lead a project, save the planet, or leave early to sweat it out in a hot yoga studio, you’ll have our full support. As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will thank you.

Oh! Did we mention we have an awesome set of benefits including generous annual leave, 30 day work from anywhere policy, public holiday swap, pension, life assurance, healthcare... the list goes on!

Create your happy place. Apply today!

Details about the products, role and people you’ll work with can all be found at www.phocassoftware.com/careers

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

No agencies - Thank you!

#LI-EB1

#LI-Hybrid

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Job Description

Job Description:

Responsible for leading the work team in the development of projects. It is responsible for ensuring the satisfaction of the needs of the client and the organization by establishing a fluid and continuous communication, implementing best practices in the management of the projects under their responsibility and ensuring compliance with the processes established for each area involved.

Roles, Responsibilities and Key Functions:

- Collaborate with management on the drafting of contracts and other legal documents.

- Support management in the formation of the project team.

- Prepare the initial budget for the project.

- Support management on performance evaluation matters.

- Collaborate with the creation and follow-up of improvement plans for team members.

- Cooperate with project stakeholders to understand the problem to be solved, determine needs and raise the requirements.

- Coordinate the complete and accurate creation of estimates.

- Coordinate the creation of the project plan: quality control, costs, scope management, communications, risks and schedule.

- Assess and document the impact of risks and coordinate to ensure that they are properly managed.

- Document the stories, tasks and other necessary items for the organization of the team work.

- Manage and utilize the resources that the team needs to perform its work properly, such as

tools, facilities, materials and equipment.

- Lead team members on process issues that are relevant to the project.

- Manage project communication. Includes internal, external and stakeholders communication frequently established or as required.

- Follow up, review and report on the progress of the project in relation to the objectives defined for each area.

- Evaluate risks periodically during project implementation and monitor the actions defined for each one.

- Coordinate the support and maintenance effort at the end of the project.

- Lead and develop a high-performing team, identify the necessary resources and actions to achieve the objectives of the project.

Qualifications

Requirements:

- Use of agile software development methodologies: SCRUM, Kanban, among others.

- Management of communications.

- Negotiation and stakeholder management.

- Management of project constraints: time, scope, cost and quality.

- Fundamentals of software development.

- Desirable knowledge:

- Software engineering processes (development cycle and quality control).

- Software quality assurance (different types of tests, test cycle).

- Process groups: Initiation, Planning, Execution, Monitoring and Control and Closure of software projects.

- Risk Management.

- Technical documentation

- Software efficiency and performance

Academic Training:

- Bachelor of Engineering in Computer, Administration or related, or equivalent level of knowledge demonstrated.

- Scrum Master Certification (desirable)

Language:

- Technical and conversational English level C1 according to Common European Framework.

Work Experience:

- Minimum experience of 2 years as a Project Manager during which you have participated in different projects of incremental complexity.

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Job Description

Technical Project Manager, Digital Solutions India

The RFID Technical Project Manager (TPM) is responsible for driving the successful implementation of Avery Dennison's Digital Solutions by leading cross-functional teams across multiple levels of the organization. The TPM plays a critical role in managing all aspects of project delivery, including project planning, risk mitigation, and stakeholder collaboration, to ensure timely execution and high client satisfaction.

The TPM will work closely with internal stakeholders such as the Commercial Director, Solutions Engineering team, Global Delivery Team, Product Team, Market Development, Supply Chain, and Sales, while maintaining external engagement with customers. The role requires facilitating effective communication, managing cross-functional dynamics, and aligning project objectives with strategic goals. The TPM is accountable for ensuring project timelines, budgets, and risks are managed, while delivering quality solutions that meet client requirements and drive measurable business value.

Key Responsibilities:

1. Technical Delivery & Execution:

   • Lead the technical delivery of Digital Solutions projects, including hardware and software integration across factories, distribution centers, and retail stores.

   • Manage system integrators and vendors to ensure projects are delivered on time, within scope, and with the desired quality.

   • Collaborate with technical teams, including Solutions Managers, Software Engineers, and Field Engineers, to implement tailored solutions (e.g., RFID tunnels, mobile chambers, POS-enabled systems).

   • Serve as the technical escalation point during project execution, looping in required people who can do troubleshooting and resolving system-level issues.

2. Cross-Functional Collaboration:

   • Partner with Program Managers and functional teams (e.g., Sales, Marketing, R&D, Supply Chain, IT) to align technical delivery with strategic goals.

   • Facilitate collaboration between internal teams (e.g., Finance, Procurement, Billing, Legal, IT) to streamline workflows. 

   • Ensure alignment of internal and external stakeholders to streamline communication and workflow integration.

   • Manage relationships with RFID vendors, suppliers, and third-party partners to ensure timely execution and compliance with quality standards.

3. Project Planning & Risk Management:

   • Develop and maintain detailed project plans, including technical workflows, budgets, timelines, and risk assessments, ensuring alignment with program objectives.

   • Proactively identify and mitigate technical and risks and implement solutions to balance schedule, scope, and cost constraints.

   • Conduct regular project meetings, tracking progress, and ensuring cross-functional accountability

4. Technical Validation & Quality Assurance:

   • Collaborate with Solutions Managers to validate system performance and ensure hardware/software compatibility.

   • Ensure RFID systems meet client-specific requirements and adhere to global and Industry standards and operational readiness.

   • Oversee testing and troubleshooting during implementation, ensuring all deliverables meet quality benchmarks.

5. Client Engagement & Support:

   • Engage with client IT and operations teams to align technical solutions with their business needs and expectations.

   • Act as a key contact for client-facing technical issues, ensuring alignment between technical delivery and business objectives, and provide regular progress updates.

   • Provide post-implementation support, addressing challenges to ensure system stabilization and success.
      

6. Process Optimization & Capability Building:

   • Drive process improvements to enhance project delivery timelines, team collaboration, and quality assurance.

   • Leverage best practices and tools to accelerate project timelines and enforce quality into technical execution.

   • Serve as a mentor to team members, work on transferring knowledge from experts in AD to the team and building capabilities for future projects.

   • Create frameworks and best practices for future projects, ensuring scalability and repeatability of processes.

7. Reporting & Communication:

   • Provide clear and regular updates to Program Managers and senior leadership on technical progress, risks, and mitigation plans.

   • Maintain comprehensive documentation of technical workflows, project milestones, and decisions for future reference.

Qualifications

Qualifications

• Education:

  • Mandatory: Bachelor's degree in Engineering, Computer Science, Information Technology, or Business Administration (or equivalent technical discipline).

  • Preferred: Master’s degree in Engineering Management, Information Systems, or Business Administration (MBA).

• Certifications (Preferred): 

  • PMP, Prince2, Agile (CSM), RFID-specific certifications, ITIL.

• Experience:

  • 5+ years of project management experience with a focus on delivering RFID/Digital solutions and managing cross-functional technical teams.

  • Proven track record of managing two or more large-scale, end-to-end RFID/IOT implementations.

  • Experience working with vendors, suppliers, and system integrators for hardware/software delivery.

• Technical Skills:

  • Strong knowledge of RFID systems, hardware-software integration, and supply chain operations.

  • Proficiency in project management tools such as Jira, Smartsheet's, MS Project, or similar software.

  • Detail-oriented with excellent problem-solving and analytical skills.

• Soft Skills:

  • Strong facilitation, relationship-building, and communication skills.

  • Ability to influence without direct authority and build consensus among cross-functional teams.

  • Confidence in interacting with stakeholders at all organizational levels, including clients and senior leadership.

  • Propensity for proactively identifying risks and acting with urgency to resolve issues.

• Travel:

  • 30-40%.

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Job Description

The Sr. Project Manager will lead cross-functional teams for more complex projects and initiatives across any Rand division or business segment. The Sr. Project Manager's primary focus is to initiate, plan, execute, control and close approved projects within time constraints and within budget. Projects will be cross functional and require breadth and depth of experience in managing constraints, risk, issues, and schedule in a matrixed, cross functional environment. This person will be directly responsible for the facilitation of each project team to successfully commercialize all new products, solutions, or services to enhance the performance of the business. Sr. Project Managers also must maintain a professional and collaborative presence during all project meetings, including client-facing engagements to ensure customer satisfaction.

Job Responsibilitites

Interface with internal technical employees and external contractors used on projects.

• Review and approve billable time and expenses for internal technical employees and external contractors.
• Act as a mentor, trainer, and role model for junior project managers.
• Identify areas for process improvement.
• Responsible for task such as tactical intervention on troubled projects, as required.
• Ensure the quality of professional services provided.
• Perform project reviews, as required.
• Recognize resource training opportunities as required by leadership.
• Facilitate the definition of project scopes, goals, and deliverables.
• Define and manage project tasks, budgets, resource requirements, and full-scale project plans.
• Monitor and report on project progress to all stakeholders.
• Take ownership and manage project risk, issues, or other challenges that pose a threat to project scope delivery, timing, or budget.
• Issue and integrate project change orders.
• Act as the IMAGINiT’s point of contact with client-facing projects.
• Act as a brand ambassador; promote a very positive, professional experience with the client, increasing IMAGINiT’s standing and overall visibility in the marketplace.

Qualifications

• PMP certification
• Diploma or degree in an industry related discipline such as architecture, construction, building, mechanical or civil engineering, or equivalent experience.
• Skilled in managing and resolving conflicting schedules and priorities.
• Minimum 8-10 years of relevant Project Management experience.
• Client-facing project management experience.
• Successfully completed 8-10 Software Professional Services projects.
• Experience working in a consulting environment, providing clients with implementation services, is desired.
• 5-8 years’ experience providing various Professional Services to customers on projects (Development, Business Analysis, Data Management, etc) in a Team Lead or Senior Application/Developer role.
• Must be able to relate with a diverse group of people with a wide variety of technical skills.
• Excellent interpersonal, communication, and presentation skills.
• Resourceful, with strong analytical and problem-solving skills.
• Excellent organizational, time and project management skills. Strong business acumen, high energy, self-motivated and able to work under pressure.
• Ability to work independently and manage multiple priorities.
• Ability to be engaged in multiple projects at one time is essential.

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Job Description

Job Description:

Responsible for leading the work team in the development of projects. It is responsible for ensuring the satisfaction of the needs of the client and the organization by establishing a fluid and continuous communication, implementing best practices in the management of the projects under their responsibility and ensuring compliance with the processes established for each area involved.

Roles, Responsibilities and Key Functions:

- Collaborate with management on the drafting of contracts and other legal documents.

- Support management in the formation of the project team.

- Prepare the initial budget for the project.

- Support management on performance evaluation matters.

- Collaborate with the creation and follow-up of improvement plans for team members.

- Cooperate with project stakeholders to understand the problem to be solved, determine needs and raise the requirements.

- Coordinate the complete and accurate creation of estimates.

- Coordinate the creation of the project plan: quality control, costs, scope management, communications, risks and schedule.

- Assess and document the impact of risks and coordinate to ensure that they are properly managed.

- Document the stories, tasks and other necessary items for the organization of the team work.

- Manage and utilize the resources that the team needs to perform its work properly, such as

tools, facilities, materials and equipment.

- Lead team members on process issues that are relevant to the project.

- Manage project communication. Includes internal, external and stakeholders communication frequently established or as required.

- Follow up, review and report on the progress of the project in relation to the objectives defined for each area.

- Evaluate risks periodically during project implementation and monitor the actions defined for each one.

- Coordinate the support and maintenance effort at the end of the project.

- Lead and develop a high-performing team, identify the necessary resources and actions to achieve the objectives of the project.

Qualifications

Requirements:

- Use of agile software development methodologies: SCRUM, Kanban, among others.

- Management of communications.

- Negotiation and stakeholder management.

- Management of project constraints: time, scope, cost and quality.

- Fundamentals of software development.

- Desirable knowledge:

- Software engineering processes (development cycle and quality control).

- Software quality assurance (different types of tests, test cycle).

- Process groups: Initiation, Planning, Execution, Monitoring and Control and Closure of software projects.

- Risk Management.

- Technical documentation

- Software efficiency and performance

Academic Training:

- Bachelor of Engineering in Computer, Administration or related, or equivalent level of knowledge demonstrated.

- Scrum Master Certification (desirable)

Language:

- Technical and conversational English level C1 according to Common European Framework.

Work Experience:

- Minimum experience of 2 years as a Project Manager during which you have participated in different projects of incremental complexity.

See more jobs at Edify Software Consulting

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