Overview

About the Team

As a Sales Engineer at Instacart, you'll have a unique opportunity to sell our groundbreaking products and services directly to the largest retailers in North America. This role requires you to lead consultative, technical-focused discussions with external and internal stakeholders, supporting new implementations and integrations. With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge. Collaborating with cross-functional teams will give you a holistic understanding of Instacart's technical capabilities.

The Sales Engineering team at Instacart is focused on driving adoption across all of the Instacart Platform products. Our goal is to provide technical credibility and guidance throughout the sales cycle and ensure proper preparation is in place for successful implementations. 

About the Job 

You’ll make an impact by developing and implementing strategies to foster the wide adoption of Instacart products and services. You'll prepare for and lead technical discussions with diverse audiences, including executive-level stakeholders and engineers/developers, effectively tailoring your content to suit each group. By gaining a deep understanding of the ever-changing Instacart ecosystem, you'll provide exceptional consultative services to our valuable partners and business stakeholders. 

You’ll build technical expertise by collaborating with our product and engineering teams, representing them to our customers and internal business teams. Working closely with our Enterprise Solutions teams, you'll ensure seamless handoff of implementation scope and plans, guaranteeing successful outcomes. Understanding our internal processes and requirements will be crucial during the early stages of scoping. Your insights gained from discussions with potential customers and market trends will help identify new opportunities, providing valuable feedback to our Product teams to ensure we build the right products for the market. 

You'll also play a key role in creating and maintaining technical sales materials to scale our sales process. The ability to manage multiple work streams across numerous customers will be essential for your success in this role.

About You

Minimum Qualifications

• 3+ years of previous working experience in a similar role
• A strong background in selling technical products and successfully integrating them into clients' unique environments
• The ability to develop and own technical presentations and communications
• Excellent communication skills allow you to effectively balance complex technical concepts with business values.
• Some travel will be required as part of this role

Preferred Qualifications

• Experience in developing and owning technical presentations and communications for stakeholders ranging from executive-level contacts to implementation engineers
• Success collaborating closely with cross-functional teams across Business Development, Engineering, and Product
• Analyze, design and implement RESTful services and APIs

Job Summary

The Sales Engineer (Trust & Security Engineer) is an integral part of the sales organization. A TSE assists customers and sales executives with technical, in-depth, knowledge of the Bugcrowd platform and its competitive advantages. They work closely with sales, prospects, partners, engineering, and product as a subject-matter expert. They are often called upon to design multifaceted solutions that meet and exceed customer requirements.

This Sales Engineer (Trust & Security Engineer) will specifically work closely with our Enterprise customers in the APJ region.

**Please note we are currently only considering candidates located in Singapore & Japan.

Essential Duties & Responsibilities

• Build both technical and strategic partnerships with future Bugcrowd
  customers to align Bugcrowd’s solutions to their organization’s security goals.
• Effectively communicate complex operational attack models to different roles
  within the business (engineers, directors, and C-suite).
• Lead the scoping/discovery of potential attack targets.
• Speak and act as a Subject Matter Expert at security conferences.
• Gather product enhancement information for engineering.
• Partner closely with the Account Executive Team to help architect
  crowdsourced security programs that help mature customer’s security
  programs
• Responsible for Product demonstrations and fielding any product-related
  questions.
• Maintain strong industry expertise.

Education, Experience, Skills, & Abilities

• 4+ years of experience in information security, preferably within the offensive security realm (Penetration Testing, Red Teaming, Vulnerability Scanning, etc.)
• In-depth knowledge of Application Security and related vulnerability types.
• Have a solid understanding of penetration testing and offensive security verticals.
• Ability to effectively present technical material to small and large groups.
• Strong Intellectual curiosity.
• Comfortable connecting with C-level and Director level Security leaders.
• Ability to travel.

Working Conditions & Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and/or standing - Must be able to remain in a stationary position 50% of the time

Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time when not traveling as required.

Job Summary

The Sales Engineer (Trust & Security Engineer) is an integral part of the sales organization. A TSE assists customers and sales executives with technical, in-depth, knowledge of the Bugcrowd platform and its competitive advantages. They work closely with sales, prospects, partners, engineering, and product as a subject-matter expert. They are often called upon to design multifaceted solutions that meet and exceed customer requirements.

This Sales Engineer (Trust & Security Engineer) will specifically work closely with our Enterprise customers in the DACH region.

**Please note we are currently only considering candidates located in the EU

Essential Duties & Responsibilities

• Build both technical and strategic partnerships with future Bugcrowd
  customers to align Bugcrowd’s solutions to their organization’s security goals.
• Effectively communicate complex operational attack models to different roles
  within the business (engineers, directors, and C-suite).
• Lead the scoping/discovery of potential attack targets.
• Speak and act as a Subject Matter Expert at security conferences.
• Gather product enhancement information for engineering.
• Partner closely with the Account Executive Team to help architect
  crowdsourced security programs that help mature customer’s security
  programs
• Responsible for Product demonstrations and fielding any product-related
  questions.
• Maintain strong industry expertise.

Education, Experience, Skills, & Abilities

• 4+ years of experience in information security, preferably within the offensive security realm (Penetration Testing, Red Teaming, Vulnerability Scanning, etc.)
• In-depth knowledge of Application Security and related vulnerability types.
• Have a solid understanding of penetration testing and offensive security verticals.
• Ability to effectively present technical material to small and large groups.
• Strong Intellectual curiosity.
• Comfortable connecting with C-level and Director level Security leaders.
• Ability to travel.

Working Conditions & Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and/or standing - Must be able to remain in a stationary position 50% of the time

Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time when not traveling as required.

SUPERHUMAN ????

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As Superhuman’s Lead Sales Engineer, you will drive technical sales success by bridging the gap between our product's capabilities and customers' needs. As our first Sales Engineer hire, you will play a crucial role in establishing best practices, creating technical sales collateral, and contributing to our product roadmap.

ROLE ????????‍????????‍????

• Lead technical aspects of pre-sales and customer expansion conversations
• Act as a liaison between sales, EPD, and compliance teams
• Manage technical scoping, implementation, and success during initial pilot phases
• Develop and implement standardized technical sales processes
• Contribute to product strategy based on market insights and customer feedback

SOUND LIKE YOU? ????

Experience

We're seeking a seasoned Sales Engineer with 5+ years of experience in technical pre-sales roles. The ideal candidate possesses a strong technical background, excellent communication skills, and a proven track record in enterprise sales. Experience with productivity software, security protocols, and the ability to influence product strategy are highly valued. This role requires a dynamic individual who can thrive in a fast-paced startup environment, crafting compelling demonstrations and standardizing sales processes.

Qualifications

• Asynchronous Communicator: Effective across various mediums, especially Slack, Notion, and email. Produces and consumes detailed written materials quickly. Responds promptly to unblock others.
• Technical Expertise: Deep understanding of product's technical aspects. Explains complex concepts simply. Stays current with industry trends and competing technologies.
• Solution-Oriented Mindset: Quickly grasps customer needs and crafts tailored solutions. Creatively overcomes objections and demonstrates product value.
• Excellent Communication: Articulates technical concepts clearly to diverse audiences. Comfortable presenting to C-level executives and engineering teams.
• Collaborative Team Player: Works effectively with sales, product, and engineering teams. Facilitates smooth inter-departmental communication to drive deals forward.
• Customer-Centric Approach: Prioritizes customer needs, builds trust and long-term relationships. Provides exceptional pre-sales support and ensures smooth post-sales transitions.
• Adaptability: Thrives in fast-paced environments, quickly adapting to new technologies, sales strategies, and customer requirements.
• Problem-Solving Skills: Identifies and resolves complex technical issues during sales process. Thinks on feet during customer interactions and demos.
• Strategic Thinking: Understands broader business impact of technical decisions. Contributes valuable insights to product strategy based on market trends and customer feedback.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in the US or Canada.

SALARY INFO ????

The Lead Sales Engineer role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our salaries for this role range from $190,000 - $229,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US or Canada. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Summary

The Trust and Security Engineer is an integral part of the sales organization. A TSE assists customers and sales executives with technical, in-depth, knowledge of the Bugcrowd platform and its competitive advantages. They work closely with sales, prospects, partners, engineering, and product as a subject-matter expert. They are often called upon to design multifaceted solutions that meet and exceed customer requirements.

This Trust & Security Engineer will specifically work closely with our Enterprise and Federal customers.

**Please note we are currently only considering candidates located on the US East Coast at this time

Essential Duties & Responsibilities

• Build both technical and strategic partnerships with future Bugcrowd
  customers to align Bugcrowd’s solutions to their organization’s security goals.
• Effectively communicate complex operational attack models to different roles
  within the business (engineers, directors, and C-suite).
• Lead the scoping/discovery of potential attack targets.
• Speak and act as a Subject Matter Expert at security conferences.
• Gather product enhancement information for engineering.
• Partner closely with the Account Executive Team to help architect
  crowdsourced security programs that help mature customer’s security
  programs
• Responsible for Product demonstrations and fielding any product-related
  questions.
• Maintain strong industry expertise.

Education, Experience, Skills, & Abilities

• 4+ years of experience in information security, preferably within the offensive security realm (Penetration Testing, Red Teaming, Vulnerability Scanning, etc.)
• In-depth knowledge of Application Security and related vulnerability types.
• Have a solid understanding of penetration testing and offensive security verticals.
• Ability to effectively present technical material to small and large groups.
• Strong Intellectual curiosity.
• Comfortable connecting with C-level and Director level Security leaders.
• Ability to travel.

Working Conditions & Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and/or standing - Must be able to remain in a stationary position 50% of the time

Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

ADA Statement

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Pay Range Disclosure

The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. 

A reasonable estimate of the current range for the position of Senior Sales Engineer is: $145,000  - $160,000 on base.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Overview

We're hiring for a Sales Engineer to help address the growing demands of our Revenue teams. This person will have a profound impact on both the sales engineering and sales teams by directly influencing the success of our sellers. You will be instrumental in resolving critical technical challenges that merchants encounter, driving solutions that require advanced problem-solving skills and meticulous attention to detail. Your contributions will be pivotal in navigating complex situations, ultimately enhancing the overall performance and effectiveness of the entire sales organization.

Sales Engineering is the technical validation and solutions arm of the Sales team. We partner alongside the Account Executives to qualify merchant requirements, determine available solutions with Recharge, both out of the box and using our API, and verify solutions will meet business cases.

The Sales Engineering team stands out as we enable the sales team to perform at a higher level, influence product development, ensure customer satisfaction and contribute to net new revenue growth at Recharge.

What you’ll do

• Drive revenue growth by delivering tailored technical solutions that address the specific needs of customers leading to successful sales conversions.
• Enhance a merchant’s experience by resolving complex technical issues quickly and effectively, ensuring seamless integration of Recharge products
• Collaborate with the sales team to strategically position products in the market, demonstrating technical value that aligns with merchant goals.
• Lead technical presentations and product demonstrations that clearly articulate the benefits and capabilities of solutions, fostering customer trust and confidence.
• Optimize the sales cycle by identifying and addressing potential technical roadblocks early, ensuring a smoother and faster pathway to closing deals
• Influence product development by communicating merchant feedback and market needs to internal teams, contributing to the creation of more competitive and effective solutions.
• Live by and champion our values: Accountability, Collaboration, Iteration and Details

What you’ll bring

• Proven technical proficiency with a strong foundation in the principles of problem solving, e-commerce, REST APIs, and communication.
• Excellent problem solving skills with the ability to quickly understand complex systems and propose effective solutions to technical challenges.
• Strong communication and presentation skills, capable of translating technical concepts into clear, value-driven messages for both technical and non-technical audiences.
• Hands-on experience in Pre-sales engineering, showcasing the ability to work collaboratively with sales teams and merchants to drive successful outcomes.
• A track record of continuous learning and adaptability, with demonstrated willingness to stay current with evolving technologies and industry trends.
• Familiarity with CRM tools and Sales processes, with a focus on using technical knowledge to influence and support sales strategies.
• Bachelor’s degree in a related field (e.g. Computer Science, Engineering, or similar), or equivalent practical experience, combined with a commitment to ongoing professional development.
• Ability to work CST or MST timezones in order to support our West Coast sales team and APAC deals.

The Role

We are currently seeking a Sales Engineer to join our team. As the key consultative resource throughout our sales process, you will be leading presentations with C-Suite and other key operational resources. You bring a deep knowledge of financial software to help our prospects contextualize the Addepar solution fit.

You will work with our Account Executive teams to ensure our prospects are abreast of the product development, workflows, and use cases at Addepar. You are a creative problem solver, self-starter, and a thoughtful voice to motivate change as part of an outstanding sales organization!

Tactical objectives include: collaborating with a variety of prospects, to provide an in-depth understanding of Addepar's product advantages and capabilities. Strategically, you will assist in building out resources for the Sales team to institutionalize the knowledge for our current and future Account Executives. The successful candidate will be an outstanding communicator, consultative, and very well-organized with a deep understanding of investment management.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $119,000 - $149,000 (base salary)  + bonus + equity + benefits. 

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

What You’ll Do

• Support Account Executives and their prospects throughout the entire sales process by acting as the domain expert on the Addepar products
• Advise firms periodically on technical matters to optimize, upsell services and products; navigate product roadmap
• Coordinate appropriate internal product and technical resources for prospect calls and meetings
• Highlight and communicate the differentiating benefits of Addepar vs. the competition
• Support the sales effort with “Proof of Concepts”
• Understand prospective client key business requirements, load client data, and design custom demo environments to help clients conceptualize their future Addepar experience
• Assist with the creation of the Statement of Work (SOW) as needed, budgetary estimates, and work with key internal teams (Professional Services including Data, Implementation Project Managers, Support, Finance, and Legal)
• Assist our Account Executives with the completion of RFPs & RFIs.

Who You Are

• 5+ years of demonstrated experience in the Financial Services space including roles in FinTech deployment, sales engineering, solutions architecture, product experience, and financial platforms
• Bachelor's Degree
• Worked at prior SaaS companies in similar roles such as deployments, product, engineering, and/or client success
• Knowledge of modern software architecture and database concepts
• Effective oral and written communicator with the ability to work with members at all levels of an organization, both internally and externally
• Ability to multi-task and track processes and work for numerous prospective clients
• Ability to lead sophisticated projects, relationships, and timelines
• Flexible to travel on short notice (20%+)
• [Bonus] API exposure/knowledge is a plus!

Are you ready to help pave the way in accelerating the adoption of Cloud and Hybrid IT for the Federal Government’s most critical IT infrastructure? Then read on...

Who we are... 

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

What we’re looking for… 

ScienceLogic is looking for a proven Sales Engineer with at least seven years of Sales Engineering experience in network monitoring/management or cloud services to join their established sales organization. You’ll work alongside an experienced Account Executive to help US Government Agencies get the most out of their infrastructure through our hybrid cloud network monitoring solutions. We recognize the special obligation that a technology provider has when working with the government and we are looking for someone who is committed to delivering the most capable and secure IT monitoring platform. The ideal candidate will have significant experience working with Civilian or DOD cabinet level agencies.

What you’ll be doing…

Each day is going to bring new and exciting challenges your way; but with your ability to retain in-depth and hands-on product knowledge and your borderline geeky addiction to staying up to date with the newest industry standards, there isn’t a customer you can’t impress. No two days will be the same as a Sales Engineer with ScienceLogic, but here’s a sneak peek into some of the responsibilities you’ll have in the role.

• Impress customers and prospects alike with your supernatural ability to think on your feet during sales presentations and demonstrations.
• Prove that ScienceLogic is the only vendor able satisfy a prospect’s technical and business requirements in a Proof of Value (POV).
• Document why ScienceLogic is different from the competition in emails, RFPs, and other files during the sales process.
• Provide Tradeshow support.
• Excellent communication and ability to develop customer rapport is paramount.

Qualities you possess…

Are you just as much in your comfort zone in a meeting room full of leaders as you are in the data center surrounded by engineers of all varieties? How about the ability to handle a wide variety of tasks along a multi-variable timeline? If so, these qualities combined with the skills listed below, when executed well, are the recipe to becoming a wildly successful part of our team.

• BS/BA degree in EE, CS, or related field and 7+ years’ experience in Sales Engineering in network monitoring/management or cloud services.
• Ability to articulate complex topics to business or technical audiences.
• Ability to translate technical advantages into business benefits.
• Experience with Network and Systems Management systems.
• Technical pre-sales experience working with ITOM, APM, ITSM.
• Experience in an equivalent role for a technology firm.
• Ability to travel and have a willingness to get the job done right by visiting customers face-to-face during critical points in the sales cycle.
• Understand the daily pains of IT Operations personnel in today’s highly virtualized data centers as they migrate workloads to the cloud.
• Understand the needs of the Public Sector.
• Proven or demonstrably dazzling presentation, speaking and writing skills.
• Knowledge of: UNIX, TCP/IP, SNMP, Syslog, PowerShell, ITIL.
• Knowledge in these area a plus: Python, XML/JSON, YANG/NETCONF, Kubernetes.
• Ability to obtain a clearance if required.

Benefits & Perks

• A remote-first culture - work from home or come into the office, it's totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

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