SUPERHUMAN ????

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As Superhuman’s Lead Sales Engineer, you will drive technical sales success by bridging the gap between our product's capabilities and customers' needs. As our first Sales Engineer hire, you will play a crucial role in establishing best practices, creating technical sales collateral, and contributing to our product roadmap.

ROLE ????????‍????????‍????

• Lead technical aspects of pre-sales and customer expansion conversations
• Act as a liaison between sales, EPD, and compliance teams
• Manage technical scoping, implementation, and success during initial pilot phases
• Develop and implement standardized technical sales processes
• Contribute to product strategy based on market insights and customer feedback

SOUND LIKE YOU? ????

Experience

We're seeking a seasoned Sales Engineer with 5+ years of experience in technical pre-sales roles. The ideal candidate possesses a strong technical background, excellent communication skills, and a proven track record in enterprise sales. Experience with productivity software, security protocols, and the ability to influence product strategy are highly valued. This role requires a dynamic individual who can thrive in a fast-paced startup environment, crafting compelling demonstrations and standardizing sales processes.

Qualifications

• Asynchronous Communicator: Effective across various mediums, especially Slack, Notion, and email. Produces and consumes detailed written materials quickly. Responds promptly to unblock others.
• Technical Expertise: Deep understanding of product's technical aspects. Explains complex concepts simply. Stays current with industry trends and competing technologies.
• Solution-Oriented Mindset: Quickly grasps customer needs and crafts tailored solutions. Creatively overcomes objections and demonstrates product value.
• Excellent Communication: Articulates technical concepts clearly to diverse audiences. Comfortable presenting to C-level executives and engineering teams.
• Collaborative Team Player: Works effectively with sales, product, and engineering teams. Facilitates smooth inter-departmental communication to drive deals forward.
• Customer-Centric Approach: Prioritizes customer needs, builds trust and long-term relationships. Provides exceptional pre-sales support and ensures smooth post-sales transitions.
• Adaptability: Thrives in fast-paced environments, quickly adapting to new technologies, sales strategies, and customer requirements.
• Problem-Solving Skills: Identifies and resolves complex technical issues during sales process. Thinks on feet during customer interactions and demos.
• Strategic Thinking: Understands broader business impact of technical decisions. Contributes valuable insights to product strategy based on market trends and customer feedback.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in the US or Canada.

SALARY INFO ????

The Lead Sales Engineer role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our salaries for this role range from $190,000 - $229,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US or Canada. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Summary

The Trust and Security Engineer is an integral part of the sales organization. A TSE assists customers and sales executives with technical, in-depth, knowledge of the Bugcrowd platform and its competitive advantages. They work closely with sales, prospects, partners, engineering, and product as a subject-matter expert. They are often called upon to design multifaceted solutions that meet and exceed customer requirements.

This Trust & Security Engineer will specifically work closely with our Enterprise and Federal customers.

**Please note we are currently only considering candidates located on the US East Coast at this time

Essential Duties & Responsibilities

• Build both technical and strategic partnerships with future Bugcrowd
  customers to align Bugcrowd’s solutions to their organization’s security goals.
• Effectively communicate complex operational attack models to different roles
  within the business (engineers, directors, and C-suite).
• Lead the scoping/discovery of potential attack targets.
• Speak and act as a Subject Matter Expert at security conferences.
• Gather product enhancement information for engineering.
• Partner closely with the Account Executive Team to help architect
  crowdsourced security programs that help mature customer’s security
  programs
• Responsible for Product demonstrations and fielding any product-related
  questions.
• Maintain strong industry expertise.

Education, Experience, Skills, & Abilities

• 4+ years of experience in information security, preferably within the offensive security realm (Penetration Testing, Red Teaming, Vulnerability Scanning, etc.)
• In-depth knowledge of Application Security and related vulnerability types.
• Have a solid understanding of penetration testing and offensive security verticals.
• Ability to effectively present technical material to small and large groups.
• Strong Intellectual curiosity.
• Comfortable connecting with C-level and Director level Security leaders.
• Ability to travel.

Working Conditions & Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and/or standing - Must be able to remain in a stationary position 50% of the time

Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

ADA Statement

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Pay Range Disclosure

The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. 

A reasonable estimate of the current range for the position of Senior Sales Engineer is: $155,000  - $190,000.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Overview

We're hiring for a Sales Engineer to help address the growing demands of our Revenue teams. This person will have a profound impact on both the sales engineering and sales teams by directly influencing the success of our sellers. You will be instrumental in resolving critical technical challenges that merchants encounter, driving solutions that require advanced problem-solving skills and meticulous attention to detail. Your contributions will be pivotal in navigating complex situations, ultimately enhancing the overall performance and effectiveness of the entire sales organization.

Sales Engineering is the technical validation and solutions arm of the Sales team. We partner alongside the Account Executives to qualify merchant requirements, determine available solutions with Recharge, both out of the box and using our API, and verify solutions will meet business cases.

The Sales Engineering team stands out as we enable the sales team to perform at a higher level, influence product development, ensure customer satisfaction and contribute to net new revenue growth at Recharge.

What you’ll do

• Drive revenue growth by delivering tailored technical solutions that address the specific needs of customers leading to successful sales conversions.
• Enhance a merchant’s experience by resolving complex technical issues quickly and effectively, ensuring seamless integration of Recharge products
• Collaborate with the sales team to strategically position products in the market, demonstrating technical value that aligns with merchant goals.
• Lead technical presentations and product demonstrations that clearly articulate the benefits and capabilities of solutions, fostering customer trust and confidence.
• Optimize the sales cycle by identifying and addressing potential technical roadblocks early, ensuring a smoother and faster pathway to closing deals
• Influence product development by communicating merchant feedback and market needs to internal teams, contributing to the creation of more competitive and effective solutions.
• Live by and champion our values: Accountability, Collaboration, Iteration and Details

What you’ll bring

• Proven technical proficiency with a strong foundation in the principles of problem solving, e-commerce, REST APIs, and communication.
• Excellent problem solving skills with the ability to quickly understand complex systems and propose effective solutions to technical challenges.
• Strong communication and presentation skills, capable of translating technical concepts into clear, value-driven messages for both technical and non-technical audiences.
• Hands-on experience in Pre-sales engineering, showcasing the ability to work collaboratively with sales teams and merchants to drive successful outcomes.
• A track record of continuous learning and adaptability, with demonstrated willingness to stay current with evolving technologies and industry trends.
• Familiarity with CRM tools and Sales processes, with a focus on using technical knowledge to influence and support sales strategies.
• Bachelor’s degree in a related field (e.g. Computer Science, Engineering, or similar), or equivalent practical experience, combined with a commitment to ongoing professional development.
• Ability to work CST or MST timezones in order to support our West Coast sales team and APAC deals.

The Role

We are currently seeking a Sales Engineer to join our team. As the key consultative resource throughout our sales process, you will be leading presentations with C-Suite and other key operational resources. You bring a deep knowledge of financial software to help our prospects contextualize the Addepar solution fit.

You will work with our Account Executive teams to ensure our prospects are abreast of the product development, workflows, and use cases at Addepar. You are a creative problem solver, self-starter, and a thoughtful voice to motivate change as part of an outstanding sales organization!

Tactical objectives include: collaborating with a variety of prospects, to provide an in-depth understanding of Addepar's product advantages and capabilities. Strategically, you will assist in building out resources for the Sales team to institutionalize the knowledge for our current and future Account Executives. The successful candidate will be an outstanding communicator, consultative, and very well-organized with a deep understanding of investment management.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $93,000 - $149,000 (base salary)  + bonus + equity + benefits. 

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

What You’ll Do

• Support Account Executives and their prospects throughout the entire sales process by acting as the domain expert on the Addepar products
• Advise firms periodically on technical matters to optimize, upsell services and products; navigate product roadmap
• Coordinate appropriate internal product and technical resources for prospect calls and meetings
• Highlight and communicate the differentiating benefits of Addepar vs. the competition
• Support the sales effort with “Proof of Concepts”
• Understand prospective client key business requirements, load client data, and design custom demo environments to help clients conceptualize their future Addepar experience
• Assist with the creation of the Statement of Work (SOW) as needed, budgetary estimates, and work with key internal teams (Professional Services including Data, Implementation Project Managers, Support, Finance, and Legal)
• Assist our Account Executives with the completion of RFPs & RFIs.

Who You Are

• 5+ years of demonstrated experience in the Financial Services space including roles in FinTech deployment, sales engineering, solutions architecture, product experience, and financial platforms
• Bachelor's Degree
• Worked at prior SaaS companies in similar roles such as deployments, product, engineering, and/or client success
• Knowledge of modern software architecture and database concepts
• Effective oral and written communicator with the ability to work with members at all levels of an organization, both internally and externally
• Ability to multi-task and track processes and work for numerous prospective clients
• Ability to lead sophisticated projects, relationships, and timelines
• Flexible to travel on short notice (20%+)
• [Bonus] API exposure/knowledge is a plus!

• Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers
• Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation
• Create and develop technical champions in your accounts to drive deals and achieve a technical win
• Be at the cutting edge of Snowflake technology and confidently present Snowflake roadmap features and functionality to customers and/or prospects
• Immerse and enable yourself in the ever-evolving industry, maintaining a  deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them
• Work closely with other sales engineers to make each other the best and constantly learn from wins and losses
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing
• Represent Snowflake at industry or customer events
• Work with our ecosystem and implementation partners to build joint architectures or collaborate on account strategies and initiatives to help our customers be successful

• Extensive sales engineering/solution architect experience in a Saas environment or relevant industry experience (analytics, data science, data engineering etc)
• Proven track record of delivering technical wins & strong customer relationships in your accounts
• Show leadership and impact beyond your own accounts by uplifting others in your team or region.
• Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Understanding of and experience with data architecture, data analytics and cloud technology
• Hands on experience with SQL
• Ability to solve customer specific business problems and apply Snowflake’s solutions
• Customer-facing skills to effectively communicate our vision to a wide variety of technical and executive audiences both written and verbal
• Fluency in German language - written & spoken

• Hands on experience with Python
• Experience working with modern data technology (e.g. dbt, spark, containers, devops tooling, orchestration tools, git, etc.)
• Experience with data science and machine learning technology

We are  looking for a Sales Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. 

As a Snowflake Sales Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. 

IN THIS ROLE YOU WILL GET TO:

• Present Snowflake technology and vision to executives and technical contributors at prospects and customers
• Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation
• Immerse yourself in the ever-evolving industry, maintaining a  deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them.
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing

ON DAY ONE WE WILL EXPECT YOU TO HAVE: 

• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies 
• Hands-on expertise with SQL and SQL analytics
• Ability to connect a customer’s specific business problems and Snowflake’s solutions
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred 

 ABOUT OUR TEAM:

Our Sales Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone.

ABOUT SNOWFLAKE: 

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.   

Are you ready to help pave the way in accelerating the adoption of Cloud and Hybrid IT for the Federal Government’s most critical IT infrastructure? Then read on...

Who we are... 

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

What we’re looking for… 

ScienceLogic is looking for a proven Sales Engineer with at least seven years of Sales Engineering experience in network monitoring/management or cloud services to join their established sales organization. You’ll work alongside an experienced Account Executive to help US Government Agencies get the most out of their infrastructure through our hybrid cloud network monitoring solutions. We recognize the special obligation that a technology provider has when working with the government and we are looking for someone who is committed to delivering the most capable and secure IT monitoring platform. The ideal candidate will have significant experience working with Civilian or DOD cabinet level agencies.

What you’ll be doing…

Each day is going to bring new and exciting challenges your way; but with your ability to retain in-depth and hands-on product knowledge and your borderline geeky addiction to staying up to date with the newest industry standards, there isn’t a customer you can’t impress. No two days will be the same as a Sales Engineer with ScienceLogic, but here’s a sneak peek into some of the responsibilities you’ll have in the role.

• Impress customers and prospects alike with your supernatural ability to think on your feet during sales presentations and demonstrations.
• Prove that ScienceLogic is the only vendor able satisfy a prospect’s technical and business requirements in a Proof of Value (POV).
• Document why ScienceLogic is different from the competition in emails, RFPs, and other files during the sales process.
• Provide Tradeshow support.
• Excellent communication and ability to develop customer rapport is paramount.

Qualities you possess…

Are you just as much in your comfort zone in a meeting room full of leaders as you are in the data center surrounded by engineers of all varieties? How about the ability to handle a wide variety of tasks along a multi-variable timeline? If so, these qualities combined with the skills listed below, when executed well, are the recipe to becoming a wildly successful part of our team.

• BS/BA degree in EE, CS, or related field and 7+ years’ experience in Sales Engineering in network monitoring/management or cloud services.
• Ability to articulate complex topics to business or technical audiences.
• Ability to translate technical advantages into business benefits.
• Experience with Network and Systems Management systems.
• Technical pre-sales experience working with ITOM, APM, ITSM.
• Experience in an equivalent role for a technology firm.
• Ability to travel and have a willingness to get the job done right by visiting customers face-to-face during critical points in the sales cycle.
• Understand the daily pains of IT Operations personnel in today’s highly virtualized data centers as they migrate workloads to the cloud.
• Understand the needs of the Public Sector.
• Proven or demonstrably dazzling presentation, speaking and writing skills.
• Knowledge of: UNIX, TCP/IP, SNMP, Syslog, PowerShell, ITIL.
• Knowledge in these area a plus: Python, XML/JSON, YANG/NETCONF, Kubernetes.
• Ability to obtain a clearance if required.

Benefits & Perks

• A remote-first culture - work from home or come into the office, it's totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

#LI-Remote

We are seeking a dynamic Solutions Consultant to join our Small Business Sales Team in Scottsdale, Arizona, where you will play a pivotal role in driving growth and delivering exceptional customer experiences for our small business clients.

The Solutions Consultant (SC) assists in the sales process by providing detailed consultation on customer requirements, customer needs, and, most importantly, how Nextiva’s platform can improve business outcomes. This individual will work hand in hand with the sales teams, partners, prospects, and customers to ensure that all team members are aware of the design requirements. As an SC, you will participate as a technical liaison to the sales and service delivery organizations and manage requests for technical pre-sales assistance, scheduled customer discovery sessions, and solutions demonstrations. This individual will be responsible for creating and introducing solutions to the customer that will help lead the way to Closed/Won business.

The Solutions Consultant is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SC’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility. 

Key Responsibilities

• Execute thorough discovery of customer requirements and participation directly in sales interactions via calls and webinars
• Develop comprehensive and creative use cases for prospective Nextiva customers
• Present the Nextiva solution in conjunction with customer predefined requirements
• Review quotes, RFPs, business plans and other customer documents to develop and prepare an effective response or proposal
• Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams
• Participate in work groups regarding custom requests and professional services for unique customer requirements
• Develop relationships with vendors including keeping track of new information and sharing with your team
• Develop comprehensive documentation to be leveraged in the composition of the Statement of Work for the Service Delivery Organization
• Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams
• Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments

Communications and Presentations

• Must be compelling, passionate and enthusiastic speaker with communication skills of the highest caliber
• Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry
• Solutions Consultant must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell
• The Solutions Consultant is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities

Qualifications

• 2+ years CCaaS experience
• 2+ years as a Sales or Solutions Engineer
• BS Computer Science or equivalent work experience
• Understanding of sales process, strategies and solutions selling
• Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, prospects, and customers
• Create, present and document technical solutions
• Outstanding presentation skills
• Exceptional work ethic, time management, and organizational skills
• Deep knowledge of Customer Service Software, Customer Relationship Software, Data Warehousing Software, Artificial Intelligence and the application of each.
• Ability to create convincing proposals and documentation, including solution diagrams
• Capable of completing job responsibilities with minimal supervision
• Ability to apply solutions, technology and products to a business opportunity

Competencies

• Office 365 and Google G-Suite programs and applications
• Salesforce application knowledge preferred
• Google Cloud certifications preferred
• Visio and Lucidchart - network diagram tools.
• PHP, Java, Python and other programming languages.
• API structure and development capabilities.
• Data Networking, SIP, Contact Center technical certifications
• Strong experience with networking protocols, standards, and hardware
• Legacy Contact Center platforms and modern SIP endpoints.
• Proficiency in using hosted contact center applications
• For Scottsdale SC, it must be in-office hybrid 3x/week minimum

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1   #LI-HYBRID

Our Sales Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone.

This role will be supporting our Financial Services division. 

YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU:

• Act customer first and obsessed with helping customers drive digital transformation.
• Think big and demonstrate excellence in the application of technology to solve all kinds of problems.
• Possess a “Get it done” and “Own it” philosophy to drive customer success leveraging k
• Knowledge and experience within the data science, analytics, or big data markets.
• Feel comfortable talking with all levels of customer teams from individual contributors to C-level executives using language that appropriately translates complex technical and business information.

IN THIS ROLE YOU WILL GET TO:

• Build trusted relationships with Snowflake internal resources, external partners, and client account teams to qualify deals, identify business value, and provide technical guidance in order to set proper expectations to ensure customer satisfaction
• Leverage knowledge of a domain or industry to align Snowflake’s value to the customers’ business and technical problems 
• Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them.
• Conduct discovery meetings to collect, analyze, clarify, and document business requirements during the sales cycle to support the implementation team and produce a detailed solution proposal.
• Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, and best practices that showcase functional capabilities, competitive advantages, and business benefits of the Snowflake solutions throughout the sales cycle, from demo to proof of concept to design and implementation.
• Guides customers in digital transformation and cloud adoption, understanding where Snowflake integrates with holistic architecture and strategy.
• Provide ongoing, post-sales, technical guidance to the customer’s technical team to drive customer utilization of Snowflake and digital transformation success
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing.

ON DAY ONE WE WILL EXPECT YOU TO HAVE:

• 5+ years of relevant experience in a sales engineering or consulting role for a SaaS company, with a deep understanding of the data analytics ecosystem 
• Experience working with Financial Services customers highly preferred
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Exceptional problem solving, organizational, decision making and presentation skills 
• Ability to work in an independent, collaborative and fast paced environment
• AWS, Azure, GCP and/or SnowPro certifications a plus 
• Bachelor's degree in science, technology, engineering, math or equivalent experience preferred 
• Ability to travel regionally as needed 

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Grammarly is excited to offer aremote-first hybrid working model. Grammarly team members in this role must be based in the United States or Canada, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Sales Engineer to join our Sales Engineering team. This role will accelerate Grammarly Business's growth, ensure a high impact on key deals, and establish it as a thriving B2B offering globally.

Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

As a Sales Engineer, you will ensure successful deals by showcasing our product, running successful POCs (proofs of concept), overcoming objections, and working closely with our Product, Marketing, and Engineering teams. You will also help build the necessary tools and processes to accelerate deals and make the team more effective and efficient.

You will collaborate with your peers to develop this function. You will focus on improving all Sales Engineering processes, including value realization, security posture, and demonstration materials. Additionally, you will serve as both a mentor and a mentee within the Sales Engineering team by sharing your unique perspectives as you gain more experience with Grammarly prospects and customers.

• Take part in some of Grammarly Business’s largest Commercial deals.
• Inform Product, Marketing, and Engineering to improve the Grammarly Business roadmap and messaging. 
• Play a central role in building up a successful end-to-end revenue machine.

Qualifications

• Has 5+ years of relevant experience as a Sales Engineer in a SaaS environment. 
• Relentlessly sets and achieves short-term and long-term goals. 
• Is passionate about working with prospects and customers to deepen relationships, find solutions, and close deals.
• Is analytical and able to think through and position Grammarly’s product as a solution to our customers’ most critical problems.
• Enjoys working collaboratively—particularly with Product, Engineering, and Product Marketing teams.
• Works effectively with Security, IT, and related teams to ensure client confidence and solve specific client needs.
• Applies an understanding of SaaS business models to identify and shape solutions.
• Uses data to identify gaps and opportunities.
• Communicates effectively.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and unlimited sick days 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

The commission portion for this role will be 30% of the On-Target Earnings (OTE). The market-based compensation differentials will be applied only to base pay for commission-eligible team members.

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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