salesforce Remote Jobs
1157 Results
Insights Analyst - Customer Surveys
Experian is hiring a Remote Insights Analyst - Customer Surveys
Job Description
The Insights Analyst is a team player and has a working knowledge of Voice of Customer Surveys, CX Systems, Salesforce, Tableau, PowerBI, Analytics, and turning reporting into business relevant Insights.
CX Reporting Programs & Insights
- Lead the annual Net Promoter Score (NPS) Program for North America across all Business Units
- Set the NPS strategy and lead the region to complete the annual survey from Account/Contact selection through survey launch, and action planning, working with BU leads and the Global CX team.
- Build, deploy, and maintain transactional surveys in CX Platforms
- Report to business on survey performance: response rates, completion times, abandon rates etc
- Conduct statistical analyses to identify drivers and opportunity areas related to NPS and CSAT
- Integrate customer feedback and satisfaction data with operational data from a variety of sources to create impactful dashboards, reports, and analysis
- Create insight-driven alerts, reports, presentations and dashboards to provide easy access to customer feedback across the organization
- Summarize important reporting methodology and findings to partners and team-members.
- Promote efforts to improve survey/feedback methodology
- Liaising, supporting Global CX team
- Champion Client Journey Map and related KPIS
- Establish contact data quality metrics for surveys
- Ensuring on going data integrity - CRM, Tableau, and other systems are accurate and up to date• Liaising directly with senior officials of businesses to understand the bigger financial picture that could influence the business.
- Conduct training and act as an SME
- Provide support to Team Manager
- Provide support and coach team to up skill and increase knowledge.
Qualifications
- Work experience in the field of Voice of Customer, customer insights, customer experience, or related field
- Familiarity with customer data platforms
- Experience integrating customer satisfaction data with operational data from a variety of sources, including Salesforce
- Demonstrated history of creating impactful dashboards, reports, and analysis.
- Must have a working knowledge of Salesforce, Sales Insight and CX Platforms
- Advanced Excel skills (can perform complex functions) and examples of reporting
- Comfortable using Business Intelligence tools like Tableau, PowerBI to retrieve data and build well-designed visualizations and dashboards
- Familiarity with survey platforms and can launch surveys and analyze results
- Demonstrated experience transforming raw data into applicable information
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WFH: Account Manager Overseas Sales for Promotional Products
iPromo is hiring a Remote WFH: Account Manager Overseas Sales for Promotional Products
Jamba Software is hiring a Remote Business Development Representative
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Jamba Software is hiring a Remote Account Executive
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Innovapptive is hiring a Remote Sr. Account Executive
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Catch22 is hiring a Remote Administrator Employability
Job Description
Link to full Job Description and Person Spec
- Maintain a filing and archiving system to ensure that documents are correctly filed and archived in the correct manner, with due regard for security and confidentiality
- Responsible for processing invoices across Employability, raising appropriate PO’s, receiving, tracking.
- Responsible for funding invoices, tracking and raising PO’s & communicating with advisors, ensuring full approval is in place.
- Handling invoices across relevant teams.
- Communicating and liaising with the finance department within Catch22.
- Tracking and saving relevant invoices correctly and raising new suppliers appropriately.
- Supporting the Operation Manager/ Senior Operations manager to track credit card spend and allocated to the correct budget/programme costs
- Reconciling of the Ops Managers/ Senior Operations manager credit cards as and when needed
- Keeping track of all credit cards and ensuring all Employability credit cards are reconciled on a regular basis and before financial deadlines
- Responsible for petty cash payments, ensuring that the relevant authorisation is received, that relevant spreadsheets are completed and that reconciliations are undertaken in a timely manner, and all anomalies are accounted for
- Responsible for requesting and tracking bac’s payments where appropriate and approved
- Tracking and assurance activities - checking of bacs, vouchers and petty cash payments relating to the programmes allocated to you.
- Ensuring advisors have (petty cash) confirmed reasonability for handling cash/floats when on outreach work
- Ensuring cash safe is secure at all times
- Arranging travel/hotel bookings/car hire for staff and clients, using relevant systems and maintain relevant records
- Attend Service, Team and Admin meetings and prepare minutes as requested
- Organise meeting venues/equipment/refreshments for events. Support with virtual events on Teams and Zoom as required
- Act as a point of contact for the team on all matters pertaining to administration, assisting them as and when required
- Correctly manage the incoming calls and monitors the inbox’s
- Complete all daily/weekly tasks including Adobe sign requests, pre & post programme surveys, customer surveys, volunteering support and case study tracking
- Keep on top of office supplies as needed
- Supporting all new starters with setting up their IT equipment
- Ensuring all advisor equipment is disposed of correctly and sent back accurately
- Overseeing equipment supplies for client loans
- Ensuring all cabinets and cupboards are locked securely
- Health & safety rep for local office
- Undertake any other duties as requested
- Ability to respond well to a fast-paced environment
Other
- Seek to improve his/her own performance, contribution, knowledge and skills.
- Participate in training and developmental activities as required.
- Ensure the implementation of Catch22’s Diversity & Equality policy statement.
- Comply with Health and Safety policies and procedures.
- Ensure the implementation of Catch22’s policies and procedures.
- Carry out other such other relevant duties, as required.
Qualifications
- Experience of working in a team.
- Experience of petty cash reconciliation and processing of invoices and credit card processes
- Relevant Admin experience and/or qualification
- Experience of working in the employability/welfare to work sector
- A sound knowledge of using Microsoft software, particularly Word, Excel at an intermediate level.
- Knowledge of financial systems and procedures
- Experience of using a CRM system (APTEM / Salesforce etc)
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R3 Mock Interviews - Remote Customer Service Rep
Illinois Equity Staffing LLC is hiring a Remote R3 Mock Interviews - Remote Customer Service Rep
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Icreon Tech is hiring a Remote Director of Digital Strategy
Business Analyst - Experience in CRM
Woongjin Inc. is hiring a Remote Business Analyst - Experience in CRM
Job Description
Overview:
We are seeking an experienced Business Analyst to join the Digital Business Division. The successful candidate will be responsible for supporting growth initiatives across company's services with a focus on Gen AI and CRM. This role requires strong knowledge and hands-on experience in CRM, email marketing, and/or Gen AI, as well as a track record of success in program management or business development, analyst roles.
Responsibilities:
- Identifying new business opportunities and developing strategies and proposals
- Collaborating with cross-functional teams to develop and execute go-to-market motions
- Coordinate, support proof-of-concept efforts to convert to ongoing engagements
- Engaging clients on regular basis to identify needs, gather requirements, manage issues
Salary: $75,000 - 85,000 a year
Qualifications
- Bachelor's degree in business, marketing, analytics or related field
- At least 2 years of working experience in CRM, marketing and/or Gen AI in business development or business analyst or other operational roles
- Client facing experience
- Excellent communication and presentation skills, with the ability to present findings to both technical and non-technical audiences
- Experience with CRM platforms and tools such as Salesforce, Marketo, Eloqua, Adobe Campaign, etc.
- Knowledge of Gen AI technologies and their applications in the digital landscape is a plus
- Ability to work collaboratively in a fast-paced, dynamic environment
- Proven track record of driving results and contributing to business growth.
Wurk is hiring a Remote Business Development Representative
Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry’s very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax compliance. We believe it is our responsibility to protect the people and organizations of the cannabis industry so they can continue to impact the world we live in. If this excites you, we at Wurk would love to meet you!
As a Business Development Representative, you will be the first conversation with inbound and outbound prospects and potential clients. From the first phone call or email, you will be gathering information regarding prospects needs, current solutions, pain points, growth plans, and desires. You will actively chase/hunt new clients by scrubbing all cannabis related resources and databases to find new leads, planning trade show events/meetings, and targeting campaigns. While the cannabis industry is growing rapidly, rapport and reputation are key for lasting relationships and long-term clients. Top BDR candidates will possess a demonstrated ability to develop strong rapport with clients while conveying the Wurk solutions offerings in a short time. Must be extremely competitive with the drive to collaborate and support our rock star Account Executives on the Sales Team, and truly control your earnings with uncapped commissions.
Responsibilities
· Be the first contact and interaction with prospects through inbound and outbound channels
· Extensively research companies, events, news articles, social media platforms, etc. for relevant leads and new prospects
· Establish rapport during initial conversations while positioning the Wurk solution appropriately
· Work closely with Account Executives, Marketing, and Partnership Teams to leverage communication channels, outreach, and prospecting cadences
· Identify key decision-makers in organizations to ensure multi-threading with prospects across internal divisions
· Identify and target prospects for Team Members attending Trade Shows/Events/Openings etc., to maximize face to face interactions with C-Level executives
· Work closely with the Marketing/Partnership Team to leverage memberships and existing relationships in new and emerging market segments and establish brand presence
· Constantly thinking of new ideas and strategies, whatever it takes to get in the door and set the meeting
· Manage a constantly evolving database of leads in Salesforce and HubSpot, efficiently processing all pre-sales functions prior to handoff with Account Executive
· Qualify, quantify, track and report on both inbound and outbound prospecting efforts and their results
· Maintain a HIGH-Level of professionalism and respect in all interactions and communications both internally and externally that reflect company values and mission
· Some travel may be required as needed, less than 15% annually
Required Skill Sets and Experience
· Previous work or internship in a business development/lead generation capacity
· Excellent Time Management skills and attention to detail
· Driven by uncapped earning potential and desire to exceed quotas regularly
· Excellent collaborative and team working ability, we are a small but passionate team
· Flexible schedule to accommodate national prospect time zones
· Prior work within HR/Payroll, Cannabis, or software sales preferred
· Cannabis experience, knowledge, reform, or passion a plus
· Technical skillset within Salesforce CRM, Microsoft Office, and HubSpot
What’s in it for you?
· FREE medical, dental, and vision plans
· FREE basic life insurance, short term disability, and employee assistance programs
· 401(k) traditional and Roth plans with Employer Match
· Generous PTO, bonus, and stock options
· $400 office equipment reimbursement
· $300/year fitness reimbursement
· Monthly internet reimbursement
· Paid professional development & tuition reimbursement
· Generous referral bonuses
· Paid parental leave
· Remote-friendly work environment
· Paid sabbatical leave program
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
This position's approximate base salary range is $50,000-$65,000 based on candidate's experience, education, and geographic location.
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Luxfer Graphic Arts is hiring a Remote Sales Account Manager
Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Líder Técnico Salesforce - Múltiples Países
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Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Territory Manager - CDMX
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Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Líder Funcional Salesforce - Múltiples Países
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Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Consultor Funcional Salesforce - México
Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Centro de Excelencia Salesforce - Argentina
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Consultor Desarrollador Salesforce - Múltiples Países
Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Consultor Desarrollador Salesforce - Múltiples Países
Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Business Development Representative - Colombia
Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Business Development Representative - México
Freeway Consulting - Platinum Partner Salesforce is hiring a Remote Arquitecto Salesforce - Múltiples Países
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