Job Description

*Language Skills: German (required)

To support the growth of the Nexthink business, we are looking to expand our Global MSP team with additional technical pre-sales resources in France and Germany.

The Pre-sales Consultant plays a crucial role in the sales process, delivering innovative value propositions to executive-level audiences within enterprise accounts and MSP partners by aligning technical capabilities with business outcomes.

The PC primary focus is to provide pre-sales support, helping the MSP account team exceed revenue goals in French and German-speaking regions. They will lead the Global MSP technical partner journey for one or more Global MSPs, acting as the primary technical contact and ensuring seamless resolution of tech-related issues.

Key responsibilities include:

1. Technical Leadership: Oversee the Global MSP Technical Enablement Plan to equip partner technical teams with the knowledge and tools to independently identify, showcase, and demonstrate the value of Nexthink solutions within their offerings.
2. Strategic Partnerships: Foster collaborations with partners to integrate Nexthink seamlessly into their service portfolios.
3. Pre-sales Support: Provide pre-sales support during sales cycles, including conducting proof-of-values, value selling, security assessments and product demonstrations.

The role:

• Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
• Support MSP Partner Manager in preparing QBRs, MSP plans and updates.
• Oversees/ensures that the MSP technical influencers and decision-makers are informed about the new features, solutions, roadmap, and services.
• Acts as Partner advocate, conveying requirements, feature requests, feedback, etc… to Nexthink PM and Executive Leadership.
• Maintains an understanding of the Global MSP services/contracts to continuously add value to their service portfolio and expand the usage of Nexthink.
• Assists with ongoing partner marketing and awareness, e.g., case studies, white papers, and content about the offerings.
• Help the MSP sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcomes.
• Collaborate with global partners to design, build and adapt new services around the Nexthink platform.
• Own, prepare, and coordinate the execution of the annual technical enablement program to fully enable the Global MSP partner team to sell, deliver value, and operationalize Nexthink.
• Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires strong account management capability and a passion and enthusiasm for introducing disruptive technology.
• Support and lead large-scale enterprise transactions during the presales phase, using industry knowledge and understanding to move deals forward.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Participate as a speaker in key company events and other marketing related activity.
• Perform Demos and POVs for prospective accounts within the global partner.
• Create collaterals (Proposal Write-ups, Bid Defense presentations) for RFPs that are being pursued by the MSPs to showcase Nexthink value to their services.
• Team with the Nexthink field organization in Germany to develop new GTM initiatives.
• This is a field-based role and requires domestic travel to partner offices in Germany, France and UK.

Qualifications

• Language Skills: Fluent German (required), English (required), 
• You will have extensive experience in a presales or technical consulting role, ideally selling SaaS/Cloud based solutions.
• Proven experience working with/enabling German Regional/Global MSP teams.
• Proven experience working with a sales organization focused on Value Selling.
• Proven experience as a key technical resource leading to introducing a new technology into the market.
• Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.
• Experience in one or more of the following areas:
  • Workplace, End User or Desktop Services and management of these
  • Digital Experience Monitoring or similar end-user experience driven functions
  • Cloud, Windows 11, O365 and other Migration-, Release- or Change related projects
  • The ITIL framework, Service Lifecycle and other quality of service-related disciplines
  • Security, Governance, Risk or Compliance related discipline
  • Designing, building and operating Security Operations Center
• Demonstrated skills in complex solutions environments
• Superior business acumen: ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
• An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed
• Technologically savvy and able to learn Nexthink products and services, technologies and business whilst understanding how this applies to MSP business models.
• Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives.

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Job Description

The Enterprise Account Executive will generate new business sales revenue in the West region. This will be achieved through account planning, territory planning, working with Nexthink partners, business development techniques, and field-based sales activities. The ideal candidate will have:

1. worked in early-stage companies that have brought new and innovative products to market; 
2. possesses the ability to evangelize the benefits associated with an ‘experienced-based’ solution; 
3. is adept at selling to multiple levels of the IT organization; 
4. can manage customer expectations during Proof of Concept evaluations;

The Role

• Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
• Aggressively prospect, identify, qualify, and develop sales pipeline
• Developing a regional strategy and plan to leverage Nexthink partners
• Work with the marketing team to conduct seminars; trade shows drive revenue growth and pipeline
• Taking a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue growth
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction
• Close business to exceed monthly, quarterly, and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Work closely with the Professional Services team to achieve customer satisfaction
• Sell a complete solution of software, services, and support to ensure customer success
• Work with Marketing to conduct seminars, trade shows, and other marketing-related events

#LI-Remote

Qualifications

• 5+ years of experience selling enterprise technology in a fast-paced and competitive market
• Goal oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)
• Driven – possesses a strong desire to be successful
• Disciplined – skilled in managing time and resources; sound approach to qualifying opportunities
• Intelligent – possesses aptitude to learn quickly and establish credibility
• Bachelor's Degree or equivalent

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Job Description

To support the growth of the Nexthink business in Northern Europe, we are looking to expand our Solution Consulting team with a Solution Consultant in the Netherlands. As a Solution Consultant, you’ll focus on creating and delivering innovative value propositions to executive audiences by matching Nexthink’s technical capabilities to business outcomes. The primary purpose of the role is to drive pre-sales activities in the local territory to achieve the company’s target sales revenue and growth.

Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business.

The role:

• Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates the business outcome.
• Conduct and manage Proof of Values.
• Work with multiple stakeholders in different functions such as End User Computing, Workplace Management, IT Operations and IT Leadership to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
• Support and lead large-scale enterprise transactions as a Solution Consultant by using industry knowledge and client management skills.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Participate as a speaker in key company events and other marketing-related activities.
• Become a thought leader both internally and externally around driving business value with Nexthink.
• Run Partner training workshops to ensure the technical teams of our Partners are knowledgeable in the solution.
• This is a field-based role and will require up to 50% of travelling, mostly within the region. 

#LI-remote #Li-hybrid

Qualifications

• Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.
• Proven experience as a key technical resource leading the introduction of new technology into a new market.
• Experience in one or more of the following areas:

1. Digital Experience Management or similar end-user experience driven functions  
2. Workplace, End User or Desktop Services and management of these
3. Virtualisation, Cloud, Win10, O365 and other Migration-, Release- or Change related projects
4. The ITIL framework, Service Lifecycle and other quality of service-related disciplines

• Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
• Entrepreneurial mindset that enables you to work independently with little guidance.
• Technologically savvy and able to learn Nexthink products, services, technologies and business quickly.
• Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives.
• Team player, able to thrive in finding solutions in a dynamic work environment.
• Technical knowledge of the Nexthink platform is a big plus.
• Eligibility to work in the EU.
• Fluent in English and Dutch.

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Job Description

Join our Global Sales Operations team at Nexthink, the leader in Digital Employee Experience. This unique opportunity involves managing the renewal process of contracts and subscriptions between Nexthink and its Partners and Customers. Your primary focus will be on retaining and increasing subscription revenue on existing customer accounts.

Key Responsibilities:

1. Contract Renewals: Collaborate with clients to understand their needs, negotiate contract renewal terms and maximize renewal rates. Drive relevant activities to ensure timely and accurate completion of all necessary paperwork, including Quotes and Order processing. Establish a framework and process to track, manage, and maximize renewal contracts.

2. Client Communication: Maintain regular communication with clients throughout the renewal process, including contacting and follow-up with customers and partners to ensure a seamless experience. Address any concerns or questions they may have and provide information on the benefits of renewal.

3. Customer Retention: Work to retain existing customers by building and maintaining strong relationships. Identify opportunities for upselling or cross-selling additional products or services.

4. Data Analysis: Analyze customer usage patterns, satisfaction levels, and other relevant data to identify potential risks or opportunities for renewal. Use this data to create strategies for improving customer retention.

5. Negotiation: Skillfully negotiate terms, pricing, and contract details with clients to ensure a win-win situation for both the company and the customer.

6. Documentation: Maintain accurate and up-to-date records of all client interactions, contract details, including Terms & Conditions, and renewal processes. Ensure that all documentation complies with company policies and industry regulations.

7. Collaboration: Work closely with sales, marketing, and customer support teams to gather information, address customer concerns, and streamline the renewal process.

8. Forecasting & Reporting: Provide accurate forecasting, generate reports on renewal metrics, including renewal rates, and customer satisfaction scores. Present findings to management to inform decision-making and strategy development.

9. Customer Education: Educate clients on the value of continuing their relationship with the company, highlighting any new features, benefits, or improvements that have been made since their initial contract.

Qualifications

• 5+ years experience in a similar position.
• Strong business acumen, superior negotiation skills, and a customer service mindset are a must.
• Experience in a SaaS company; high growth Scale-up experience is a plus.
• Highly organized, with attention to details.
• Demonstrates effective teamwork, independence, and a proactive, energetic approach, showcasing resourcefulness and success in a fast-paced environment.
• Salesforce experience is a plus.

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Job Description

*Language Skills: German (required)

To support the growth of the Nexthink business, we are looking to expand our Global MSP team with additional technical pre-sales resources in France and Germany.

The Technical Partner Manager (TPM) plays a crucial role in the sales process, delivering innovative value propositions to executive-level audiences within enterprise accounts and MSP partners by aligning technical capabilities with business outcomes.

The TPM's primary focus is to provide pre-sales support, helping the MSP account team exceed revenue goals in French and German-speaking regions. They will lead the Global MSP technical partner journey for one or more Global MSPs, acting as the primary technical contact and ensuring seamless resolution of tech-related issues.

Key responsibilities include:

1. Managing the Global MSP Technical Enablement Plan to empower pre-sales teams to autonomously identify, show and demonstrate the value of Nexthink aligned with their offering.
2. Collaborating with partners to embed Nexthink into their service offerings.
3. Support partners during sales opportunities, e.g. running proof-of-value exercises and product demonstrations.

The role:

• Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
• Support MSP Partner Manager in preparing QBRs, MSP plans and updates.
• Oversees/ensures that the MSP technical influencers and decision-makers are informed about the new features, solutions, roadmap, and services.
• Acts as Partner advocate, conveying requirements, feature requests, feedback, etc… to Nexthink PM and Executive Leadership.
• Maintains an understanding of the Global MSP services/contracts to continuously add value to their service portfolio and expand the usage of Nexthink.
• Assists with ongoing partner marketing and awareness, e.g., case studies, white papers, and content about the offerings.
• Help the MSP sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcomes.
• Collaborate with global partners to design, build and adapt new services around the Nexthink platform.
• Own, prepare, and coordinate the execution of the annual technical enablement program to fully enable the Global MSP partner team to sell, deliver value, and operationalize Nexthink.
• Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires strong account management capability and a passion and enthusiasm for introducing disruptive technology.
• Support and lead large-scale enterprise transactions during the presales phase, using industry knowledge and understanding to move deals forward.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Participate as a speaker in key company events and other marketing related activity.
• Become a thought leader both internally and externally evangelizing on Nexthink and driving business value.
• Perform Demos and POVs for prospective accounts within the global partner.
• Create collaterals (Proposal Write-ups, Bid Defense presentations) for RFPs that are being pursued by the MSPs to showcase Nexthink value to their services.
• This is a field-based role and requires domestic travel to partner offices in Germany, France and UK.

Qualifications

• Language Skills: English (required), German (required), French (preferred)
• You will have extensive experience in a presales or technical consulting role, ideally selling SaaS/Cloud based solutions.
• Proven experience working with/enabling German Regional/Global MSP teams.
• Proven experience working with a sales organization focused on Value Selling.
• Proven experience as a key technical resource leading to introducing a new technology into the market.
• Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.
• Experience in one or more of the following areas:
  • Workplace, End User or Desktop Services and management of these
  • Digital Experience Monitoring or similar end-user experience driven functions
  • Cloud, Windows 11, O365 and other Migration-, Release- or Change related projects
  • The ITIL framework, Service Lifecycle and other quality of service-related disciplines
  • Security, Governance, Risk or Compliance related discipline
  • Designing, building and operating Security Operations Center
• Demonstrated skills in complex solutions environments
• Superior business acumen: ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
• An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed
• Technologically savvy and able to learn Nexthink products and services, technologies and business whilst understanding how this applies to MSP business models.
• Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives.
• Eligibility to work in the EU.
• Fluent English and German speaker, French can be a plus.

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Job Description

The Engagement Manager is an integral part of the services organization and a customer-facing representative of the company. The Engagement Manager is responsible for the successful delivery of Nexthink’s solutions and services within a customer environment in such a way as to meet or exceed a customer’s reasonable expectations of the solution’s technical and business benefits.

The Engagement Manager’s role requires a hard-working and enthusiastic person with strong technical and communication skills and the ability to establish and maintain confidence with colleagues and customers. A proven track record of project managing enterprise software deployments on behalf of vendors is essential, as is the ability to travel as and when required.

Key functions:

• Own the entire services engagement lifecycle: from assisting the services sales process and managing the services contracting process, through to successful delivery, sign-off and billing with no customer disputes.
• Lead the engagement implementation team, manage ongoing staff resourcing.
• Produce and maintain all relevant project documentation: scoping, statements of work, project plans, budgets, risk registers, change orders and status reports.
• Provide advice and guidance relating to the impact of the solution on a customer’s organization, pro-actively recommending approaches to mitigate any delivery risk to the engagement.
• Identify further opportunities to provide incremental value within a customer and work with commercial teams to progress.

Qualifications

• 4-year degree in Information Technology, Computer Science, Computer Engineering or the equivalent
• Certified in the ITIL Methodology
• Proven experience in leading the deployment of complex enterprise solutions in a multi-vendor environment including working in partnership (or subcontracting to) Systems Integrators.
• Ownership of all aspects of services contracting process including resolution of any negotiations by involving senior management as appropriate.
• Relevant project management certifications.
• Minimum of six years of relevant project management work experience with at least four years working for a software vendor in a customer-facing role (two of which should have been in delivering SaaS-based solutions).  PMI-Project Manager Professional Certification Preferred
• Demonstrable successful delivery of multiple engagements.
• Demonstrable strong communication skills (written, presentational and interpersonal) with the ability to consult and influence within culturally diverse, multinational organizations.
• Ability to guide and resolve any escalated delivery issues through judicious involvement of company management and optimal deployment of company resources.
• Be committed to customer satisfaction

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Job Description

We seek a senior executive to join our team as the Business Unit Leader for our Adopt offering at Nexthink. This role calls for a passionate and results-driven individual with a proven track record in leading a cross-functional team selling enterprise software solutions to large organizations. As a key member of our executive team, you will leverage your expertise in leading digital adoption platform sales growth to lead the teams to success. Your history of consistently exceeding team quotas will be instrumental in helping us expand our reach and impact in this rapidly evolving market. If you thrive in a dynamic environment and are enthusiastic to shape the future of digital adoption, we want to hear from you!

What You'll Own:

• Achieve sales goals and targets for our Adopt solution Globally on a quarterly basis
• Lead a team to prospect, identify, qualify, and develop sales pipeline
• Develop a global strategy and plan to grow the Adopt ARR
• Leverage the wider Nexthink organization and customer base in support of growth
• Take a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink Adopt solution within the marketplace.
• Lead the team to develop new sales opportunities in greenfield territories
• Sales process management and opportunity closure
• Build well-developed and effective Executive level relationships, resulting in growth opportunities
• Work closely with the Professional Services team to achieve customer satisfaction
• Sell a complete solution of software, services, and support to ensure customer success
• Work with Marketing to conduct seminars, trade shows, and other marketing-related events
• Provide input and guidance on the continued evolution of the Adopt solution and strategy

Responsibilities:

• Recruit, hire, onboard, and retain an all-star team
• Consistently deliver revenue targets – ensuring company revenue goals, and objectives are achieved quarter over quarter and year over year.
• Accurately forecast quarterly and annual revenue numbers for the Adopt Business Unit.
• Direct sales activities globally, set expectations, provide mentorship, prioritize efforts, hold the team accountable for building pipeline and executing each phase of the sales cycle.
• Train the team to follow a clear sales process. This will help us better understand our customers' needs, turn them into cooperative advocates, highlight the unique features of Nexthink Adopt solutions, and negotiate favorable prices and terms by emphasizing their value.
• Use CRM systems (Salesforce) extensively.
• Develop and execute plans to embed the Nexthink Adopt solution as a key enabler for Digital Transformation.
• Develop and execute plans to grow Nexthink Adopt revenue, targeting key areas for collaboration and mutual growth with the wider business.
• Navigate the customer organizational structures to develop strategic C-level relationships.
• Execute growth plans while working with key internal stakeholders (e.g., account teams, product teams, engineering, marketing teams and corporate resources)
• Create & articulate compelling value propositions around the Nexthink Adopt solution.
• Drive business development inside our MSP partnerships.
• Prepare and give business reviews to the senior management team regarding progress and roadblocks in business unit development.
• Represent Nexthink at relevant events, conferences, QBRs and more, enhancing the Nexthink brand presence and visibility.
• Monitor market trends and competitor activities within the Adopt landscape to guide strategic decision-making.
• Facilitate enablement sessions for the broader teams.
• Develop and disseminate appropriate materials to enable and facilitate teams.

Qualifications

• 10+ years of experience selling enterprise SAAS solution in a fast-paced and competitive market.
• Background in consultative selling into HR, Applications or BI.
• Goal oriented, with a track record of overachievement.
• Driven – possesses a strong desire to be successful.
• Disciplined – skilled in managing time and resources.
• Intelligent – possesses the aptitude to learn quickly and establish credibility.
• Proven experience in selling within a broader Partner Ecosystem, including Direct and Indirect Engagement.
• Ability to thrive in a growing and evolving culture.
• Curiosity for uncovering and addressing customer needs.
• Affinity for solving customer challenges with innovative technology.
• Knowledge of Digital Adoption Platforms
• Experience selling a disruptive technology.
• Experience building out enterprise sales teams.
• Excellent leadership and influencing skills; ability to build strong business partnerships both outside and within the organization.
• Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions.
• Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC is a plus.
• Highly professional persona and polished demeanor. Strong verbal/written communication and presentation skills; effective at delivering executive-level presentations. 
• Bachelor's degree; MBA a plus.
• Experience working with product teams and influencing product strategy.

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Job Description

We seek a senior executive to join our team as the Business Unit Leader for our Adopt offering at Nexthink. This role calls for a passionate and results-driven individual with a proven track record in leading a cross-functional team selling enterprise software solutions to large organizations. As a key member of our executive team, you will leverage your expertise in leading digital adoption platform sales growth to lead the teams to success. Your history of consistently exceeding team quotas will be instrumental in helping us expand our reach and impact in this rapidly evolving market. If you thrive in a dynamic environment and are enthusiastic to shape the future of digital adoption, we want to hear from you!

What You'll Own:

• Achieve sales goals and targets for our Adopt solution Globally on a quarterly basis
• Lead a team to prospect, identify, qualify, and develop sales pipeline
• Develop a global strategy and plan to grow the Adopt ARR
• Leverage the wider Nexthink organization and customer base in support of growth
• Take a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink Adopt solution within the marketplace.
• Lead the team to develop new sales opportunities in greenfield territories
• Sales process management and opportunity closure
• Build well-developed and effective Executive level relationships, resulting in growth opportunities
• Work closely with the Professional Services team to achieve customer satisfaction
• Sell a complete solution of software, services, and support to ensure customer success
• Work with Marketing to conduct seminars, trade shows, and other marketing-related events
• Provide input and guidance on the continued evolution of the Adopt solution and strategy

Responsibilities:

• Recruit, hire, onboard, and retain an all-star team
• Consistently deliver revenue targets – ensuring company revenue goals, and objectives are achieved quarter over quarter and year over year.
• Accurately forecast quarterly and annual revenue numbers for the Adopt Business Unit.
• Direct sales activities globally, set expectations, provide mentorship, prioritize efforts, hold the team accountable for building pipeline and executing each phase of the sales cycle.
• Train the team to follow a clear sales process. This will help us better understand our customers' needs, turn them into cooperative advocates, highlight the unique features of Nexthink Adopt solutions, and negotiate favorable prices and terms by emphasizing their value.
• Use CRM systems (Salesforce) extensively.
• Develop and execute plans to embed the Nexthink Adopt solution as a key enabler for Digital Transformation.
• Develop and execute plans to grow Nexthink Adopt revenue, targeting key areas for collaboration and mutual growth with the wider business.
• Navigate the customer organizational structures to develop strategic C-level relationships.
• Execute growth plans while working with key internal stakeholders (e.g., account teams, product teams, engineering, marketing teams and corporate resources)
• Create & articulate compelling value propositions around the Nexthink Adopt solution.
• Drive business development inside our MSP partnerships.
• Prepare and give business reviews to the senior management team regarding progress and roadblocks in business unit development.
• Represent Nexthink at relevant events, conferences, QBRs and more, enhancing the Nexthink brand presence and visibility.
• Monitor market trends and competitor activities within the Adopt landscape to guide strategic decision-making.
• Facilitate enablement sessions for the broader teams.
• Develop and disseminate appropriate materials to enable and facilitate teams.

Qualifications

• 10+ years of experience selling enterprise SAAS solution in a fast-paced and competitive market.
• Background in consultative selling into HR, Applications or BI.
• Goal oriented, with a track record of overachievement.
• Driven – possesses a strong desire to be successful.
• Disciplined – skilled in managing time and resources.
• Intelligent – possesses the aptitude to learn quickly and establish credibility.
• Proven experience in selling within a broader Partner Ecosystem, including Direct and Indirect Engagement.
• Ability to thrive in a growing and evolving culture.
• Curiosity for uncovering and addressing customer needs.
• Affinity for solving customer challenges with innovative technology.
• Knowledge of Digital Adoption Platforms
• Experience selling a disruptive technology.
• Experience building out enterprise sales teams.
• Excellent leadership and influencing skills; ability to build strong business partnerships both outside and within the organization.
• Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions.
• Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC is a plus.
• Highly professional persona and polished demeanor. Strong verbal/written communication and presentation skills; effective at delivering executive-level presentations. 
• Bachelor's degree; MBA a plus.
• Experience working with product teams and influencing product strategy.

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Job Description

The Adopt Solution Sales Specialist will generate new Adopt Solution sales revenue. This will be achieved through working with existing Nexthink Customers, leveraging Nexthink partners, business development techniques, and field-based sales activities. As an Adopt Solution Sales Specialist at Nexthink, you will report to the Vice President of Adopt Solution Sales and be responsible for driving new business and leading a consultative sales cycle with a focus on Value-Selling, engaging multiple stakeholders and departments within each client.

Responsibilities:

• Achieve sales goals and targets for assigned territory on a quarterly and annual basis.
• Proactively prospect, identify, qualify, and develop a sales pipeline
• Develop and execute a strategy to leverage existing Nexthink customers
• Taking a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue growth
• Sales process management and opportunity closure
• Build well-developed and effective relationships, resulting in growth opportunities
• Sell a complete solution of software, services, and support to ensure customer success
• Work with Marketing to conduct seminars, trade shows, and other marketing-related events
• Focus on C Level and other Senior level Executive buyers
• Navigate the organizational structures to develop strategic relationships.
• Understand the business, solutions, and technical needs of the Consulting Firm customers.
• Work with key internal stakeholders (account teams, marketing teams, and channel teams)
• Create & articulate compelling value propositions around the Nexthink Adopt solution
• Leverage technical resources to assist your customer engagements.

Qualifications

• 5+ years of experience selling enterprise technology in a fast-paced and competitive market
• Knowledge of Digital Adoption Platforms
• Goal-oriented, with a track record of quota overachievement
• Curiosity for uncovering and addressing customer needs.
• Affinity for solving customer challenges with innovative technology.
• Ability to develop relationships and sell to C-level executives
• Background in consultative selling into HR, Applications or BI.
• Experience working in or with large organization with IT Digitization needs
• Proven track record of developing and executing on a sales strategy
• Well-developed communication skills with the ability to lead executive-level meetings
• Collaborative approach to working, leveraging cross-functional teams to support
• Comfortable carrying a performance target.

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Job Description

We seek a senior executive to join our team as the Business Unit Leader for our Adopt offering at Nexthink. This role calls for a passionate and results-driven individual with a proven track record in leading a cross-functional team selling enterprise software solutions to large organizations. As a key member of our executive team, you will leverage your expertise in leading digital adoption platform sales growth to lead the teams to success. Your history of consistently exceeding team quotas will be instrumental in helping us expand our reach and impact in this rapidly evolving market. If you thrive in a dynamic environment and are enthusiastic to shape the future of digital adoption, we want to hear from you!

What You'll Own:

• Achieve sales goals and targets for our Adopt solution Globally on a quarterly basis
• Lead a team to prospect, identify, qualify, and develop sales pipeline
• Develop a global strategy and plan to grow the Adopt ARR
• Leverage the wider Nexthink organization and customer base in support of growth
• Take a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink Adopt solution within the marketplace.
• Lead the team to develop new sales opportunities in greenfield territories
• Sales process management and opportunity closure
• Build well-developed and effective Executive level relationships, resulting in growth opportunities
• Work closely with the Professional Services team to achieve customer satisfaction
• Sell a complete solution of software, services, and support to ensure customer success
• Work with Marketing to conduct seminars, trade shows, and other marketing-related events
• Provide input and guidance on the continued evolution of the Adopt solution and strategy

Responsibilities:

• Recruit, hire, onboard, and retain an all-star team
• Consistently deliver revenue targets – ensuring company revenue goals, and objectives are achieved quarter over quarter and year over year.
• Accurately forecast quarterly and annual revenue numbers for the Adopt Business Unit.
• Direct sales activities globally, set expectations, provide mentorship, prioritize efforts, hold the team accountable for building pipeline and executing each phase of the sales cycle.
• Train the team to follow a clear sales process. This will help us better understand our customers' needs, turn them into cooperative advocates, highlight the unique features of Nexthink Adopt solutions, and negotiate favorable prices and terms by emphasizing their value.
• Use CRM systems (Salesforce) extensively.
• Develop and execute plans to embed the Nexthink Adopt solution as a key enabler for Digital Transformation.
• Develop and execute plans to grow Nexthink Adopt revenue, targeting key areas for collaboration and mutual growth with the wider business.
• Navigate the customer organizational structures to develop strategic C-level relationships.
• Execute growth plans while working with key internal stakeholders (e.g., account teams, product teams, engineering, marketing teams and corporate resources)
• Create & articulate compelling value propositions around the Nexthink Adopt solution.
• Drive business development inside our MSP partnerships.
• Prepare and give business reviews to the senior management team regarding progress and roadblocks in business unit development.
• Represent Nexthink at relevant events, conferences, QBRs and more, enhancing the Nexthink brand presence and visibility.
• Monitor market trends and competitor activities within the Adopt landscape to guide strategic decision-making.
• Facilitate enablement sessions for the broader teams.
• Develop and disseminate appropriate materials to enable and facilitate teams.

Qualifications

• 10+ years of experience selling enterprise SAAS solution in a fast-paced and competitive market.
• Background in consultative selling into HR, Applications or BI.
• Goal oriented, with a track record of overachievement.
• Driven – possesses a strong desire to be successful.
• Disciplined – skilled in managing time and resources.
• Intelligent – possesses the aptitude to learn quickly and establish credibility.
• Proven experience in selling within a broader Partner Ecosystem, including Direct and Indirect Engagement.
• Ability to thrive in a growing and evolving culture.
• Curiosity for uncovering and addressing customer needs.
• Affinity for solving customer challenges with innovative technology.
• Knowledge of Digital Adoption Platforms
• Experience selling a disruptive technology.
• Experience building out enterprise sales teams.
• Excellent leadership and influencing skills; ability to build strong business partnerships both outside and within the organization.
• Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions.
• Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC is a plus.
• Highly professional persona and polished demeanor. Strong verbal/written communication and presentation skills; effective at delivering executive-level presentations. 
• Bachelor's degree; MBA a plus.
• Experience working with product teams and influencing product strategy.

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Job Description

Nexthink is looking for a Director of Cloud / SRE Operations who is passionate about building and running a high-performance cloud platform and SRE and operations. This role will support US-based operations generally but will, in addition, focus on enabling Nexthink to deliver to the US Public Sector market, in particular a FedRAMP moderate offering. The candidate will drive the development of modern, cloud-native SRE processes and the management and operations for Nexthink’s multi-tenant, microservices-based cloud platform. The platform has multiple instances deployed across the globe.

You will also work closely with engineering to mature our CI/CD pipeline and ensure high-quality product releases. You should have demonstrated robust technical and organizational skills in managing large cloud platform engineering and operations for a SaaS product company.

This role reports to the Senior Vice President (SVP) of Cloud and Architecture. The person will collaborate with teams in Engineering, Security, Support, Product Management, and Sales. The main task is to lead the development and launch of our new digital platform for employees.
 

Key Responsibilities

You will bring a solid SRE mindset to your role and drive the adoption of SRE industry best practices. You will also bring a background in operations in a Security and compliance-centric delivery model, particularly for the US Public Sector market.

The Director of Operations responsibilities include but are not limited to:

• In charge of all operations and SRE functions within the US organization, including incident response and forward-thinking monitoring.
• Own and drive compliance and evidence-gathering activities for regulated deployments such as FedRAMP Moderate and equivalent environments.
• Drive capacity forecasting and change management processes.
• Automation for delivery and operations of platform services using infrastructure-as-code and monitoring-as-code.
• Tasked with building and managing service availability, performance, and scalability in production environments to enable business-defined SLAs.
• Collaborate with the development organization to manage micro-services at scale on the platform.
• Set clear SLOs to meet or exceed our SLAs. Ensure our systems are always operational. Create alert systems to foresee potential issues. Monitor our dashboards. Prepare playbooks to address any anticipated problems.
• Collaborate with application and business stakeholders to ensure a high-quality product is developed and deployed in production.
• Work closely with the architecture and security teams to define and implement enterprise-grade practices.
• Recruit, manage, and inspire a proficient cloud engineering and SRE team.

Qualifications

• Degree in Computer Science or Engineering or equivalent professional experience
• 10+ years’ in cloud operations engineering leadership roles in SaaS companies
• 5+ years in a senior management/leadership role, leading large SRE and Cloud Operations teams
• Experience operating workloads in a secured, highly regulated environment such as FedRAMP
• Deep understanding and experience working with one of the three major Cloud Service Providers running native cloud technologies based on Docker, Kubernetes, Istio, Kafka at scale
• Experience working with modern CI/CD and automation tools such as Jenkins, Ansible, Terraform, etc.
• Experience building, scaling & monitoring infrastructure needed for SaaS-based application and services. Experience with APM and Infrastructure monitoring tools such as Datadog, NewRelic, SumoLogic, Splunk, Dynatrace, etc.
• Managed on-call 24x7 rotation teams, to serve global customers
• Experience creating a strong and passionate customer-focused SRE-driven operations culture
• Excellent interpersonal and communication skills
• Knowledge of lean and agile software engineering best practices
• Excellent communication skills in English

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Job Description

This is not an easy role and requires intelligence, creativity, clear communication and great attention to detail. As a BDR you are responsible for outbound prospecting, inbound qualification, and account research to help our sales organization engage with ideal prospect organizations who are struggling to provide a great digital experience to their employees or are striving to provide the BEST digital experience in the world!

On a daily basis you will attempt to create a connection with enterprise IT professionals via the phone, email, LinkedIn, and a variety of other creative ways with the goal of starting a conversation around their struggles & goals as well as how we help our customers.

This role is fully remote so no commute required! We are looking for the best and folks eager to develop their knowledge and hone their skills when it comes to working with a complex sale within enterprise IT.

Responsibilities

• A strong pipeline is the key to successful sales and the BDR is a critical contributor to the pipeline growth. Your efforts will fuel our long term success!
• Outbound Prospect via various channels including phone, email, social, and video.
• Profile and penetrate Key Accounts
• Prospect for the right prospects within your territory
• Qualify and convert inbound leads
• Create qualified opportunities alongside our sales team
• Campaign and event follow-up
• Prospect at C-level, VP and Director levels
• Effectively articulate the value of our solution to both technical and non-technical buyers

Qualifications

• A strong desire to hunt for new business
• Previous BDR experience gained within software organization
• Experience with Enterprise Information Technology strongly preferred
• Demonstrable track record of achieving targets
• Bachelor's Degree or equivalent
• Fluent in English & Native German speaking
• Open to occasional trave

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