About Us:

SquareWorks Consulting is a thriving NetSuite partner dedicated to elevating our customers' experiences through exceptional automation solutions and consulting services. Our product suite includes Automate: a NetSuite-native financial automation platform designed to significantly enhance NetSuite's out-of-the-box capabilities. Alongside our innovative products, we offer top tier consulting services, partnering with our clients to ensure successful NetSuite implementations, optimization services, and ongoing support.

We are committed to building long-term partnerships with our customers, aiding their success from the ground up, starting with our team. At SquareWorks Consulting, we are devoted to fostering an environment that enables our employees to achieve professional excellence. We provide ample training and development resources, uphold a diverse and inclusive workplace, offer a fully remote working environment, and ensure a healthy work-life balance, alongside various other wellness benefits and programs.

We will rely on you to:

Manage, with minimal guidance, multiple NetSuite support and software engagements across a wide variety of verticals while simultaneously building client relationships and developing business opportunities for the SquareWorks professional services team. Specific duties include:

Prepare for and run recurring and ad-hoc client meetings and maintain ongoing relationship building activities to ensure client satisfaction and loyalty.

Manage and resolve, via direct implementation of solutions, a wide variety of daily NetSuite support requests. Types of requests handled will include, but will not be limited to:

• Troubleshooting of core NetSuite transactions/transactional flows (Order to Cash, Procure to Pay, etc.).
• Troubleshooting of existing workflows.
• Implementation of simple new functionality; scoping for deployment of more complex functionality.
• Assistance with compliance and audit questions.
• Creation of new reports and searches, including financial reports.
• Modification of existing reports and searches, including financial reports.
• Creation of new roles/modification of existing roles.
• Execution of basic system administration tasks, such as creation of a new employee record or reset of a user’s password.

Document support tickets and related resolutions clearly, consistently, and with sufficient detail to meet compliance and controls requirements.

Assist clients in preparing for bi-annual NetSuite upgrades, including compilation of an associated impact assessment and regression testing scripts.

Provide basic training to clients as needed regarding standard NetSuite functionality. Compile associated written materials (such as end-user guides) as necessary.

Independently execute implementation of SquareWorks’s various software bundles and provide ongoing software support. Includes running related client-facing meetings, compiling associated client-facing documentation, and performing basic project management tasks.

We ask that you:

• Have impeccable written and oral communication skills.
• Prioritize customer service and customer satisfaction.
• Have at least moderate exposure to core NetSuite functionality.
• Have at least two years of consulting or business analyst experience.
• Have a keen desire to expand your understanding of NetSuite and of business systems in general.
• Have sharp analytical skills and be able to solve complex problems with minimal assistance, even when the topics involved are unfamiliar.
• Be able to handle competing priorities effectively and with limited guidance.

Qualifications:

• Must have a strong understanding of general business principals. Minimum of 3 years of business experience required, preferably in software, biotech, or wholesale distribution.
• Must be familiar with, and interested in, business systems. Exposure to multiple business system platforms and associated integrations required.
• Must be familiar with basic accounting principles and terminology.
• Must be familiar with core NetSuite functionality. Formal NetSuite system administration/consulting experience a plus.
• Familiarity with compliance and audit-related topics a plus.
• Previous experience deploying pre-packaged software solutions a plus.

We require that all SquareWorks team members:

• Focus on autonomous thinking and a proactive approach to customer relationships.
• Create high quality, clearly written documentation that explains work performed and solutions implemented.
• Remain committed to highly responsive communication with our customers and team members.
• Interact with team members in such a way as to maintain a positive and collaborative atmosphere.
• Strive for continued personal growth; contribute in an ongoing and proactive way to the growth of SquareWorks as a company.

About Us

SquareWorks Consulting is a thriving NetSuite partner dedicated to elevating our customers' experiences through exceptional automation solutions and consulting services. Our product suite includes Automate: a NetSuite-native financial automation platform designed to significantly enhance NetSuite's out-of-the-box capabilities. Alongside our innovative products, we offer top tier consulting services, partnering with our clients to ensure successful NetSuite implementations, optimization services, and ongoing support.

We are committed to building long-term partnerships with our customers, aiding their success from the ground up, starting with our team. At SquareWorks Consulting, we are devoted to fostering an environment that enables our employees to achieve professional excellence. We provide ample training and development resources, uphold a diverse and inclusive workplace, offer a fully remote working environment, and ensure a healthy work-life balance, alongside various other wellness benefits and programs.

Purpose  

The Software Engineer contributes to the success of SquareWorks by participating in the full software development lifecycle from concept and planning to delivery and deployment. This role will support the SquareWorks team in troubleshooting and resolving customer support issues as they arise. In addition, each SquareWorks team member has a responsibility to support the company’s mission through understanding and living SquareWorks’ corporate values. 

Essential Job Functions

• Implements and maintains code for product features
• Writing clean code and unit tests to support any source code changes, performing code reviews, and related activities that contribute to development and maintenance
• Understand and apply software engineering best practices while modifying/enhancing our software platform and in code reviews
• Attend and contribute to design review meetings
• Offering input into the designs of product enhancements and third-party integrations and documenting designs
• Working closely with other engineers and product managers throughout the SDLC
• Being responsible for the design and implementation of new product features and enhancements with guidance and input from other team members
• Writing unit tests to support any source code changes, performing code reviews, and related activities that contribute to development and maintenance.
• Constructively engage with team members and management through open and active communication channels when problem solving and developing solutions, recommending changes in policies, procedures, and tooling.
• Produce specifications as needed to determine operational feasibility and convey ROI projections of proposed solutions
• Writes well designed, testable, efficient code that is easy to learn from
• Effectively estimate time requirements for deliverables
• Anticipate potential blockers and plans accordingly
• Delivers development projects on time and within budget 
• Develop the skills/ability to mentor new teammates
• Conducts business that is aligned with SquareWorks’ values and culture

Skills and Eligibility Requirements

• 4 or more years of experience in a software engineering/development role 
• Experience in an Agile software development environment 
• Desire to ship high quality software at great velocity 
• Thorough understanding of topics discussed in the influential works and authors describing the pillars of software engineering (e.g. content covered in Code Complete, Design Patterns, Clean Code, Refactoring, The Pragmatic Programmer, etc.) 
• Expertise in one or more of the following technologies:  

• Modern JavaScript frameworks (e.g. React, Vue, Angular, etc.) 
• Server-side languages such as TypeScript/JavaScript, PHP, C#, Java, etc. 
• Relational databases 
• AWS  
• NodeJS  
• Git  
• NoSQL 
• RESTful APIs  

• Strong experience with creating and maintaining automated unit tests and integration tests in a test-driven development environment 
• Understanding of advanced object-oriented design and SOLID design principles with strong design/architecture instincts 
• High degree of intellectual curiosity and a thirst for knowledge – we’re always looking for ways to improve our processes while continuing to produce high quality solutions for our customers 
• Does not accept “status quo” as a default. Continuously looks for ways to improve process, quality, and team/product achievements that are aligned with SquareWorks’ culture and values.  

Note: All duties and responsibilities listedare considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position 

Business Development Representative

Responsibilities include:

• Work closely with the Marketing team to drive event attendance and follow up on qualified inbound leads

• Researching your region to identify ideal customers and understand their current challenges around their AP Processes

• Craft personalized account-based messaging using a "multi-channel" approach (cold call, email, social).

• Initiate outbound calls to introduce SquareWorks’ products/services

• Schedule quality meetings with Finance decision makers and influencers within target prospect accounts.

• Qualify leads based on interest, budget, authority, and fit

• Build relationships and rapport with potential customers

• Develop in-depth knowledge of SquareWorks Automate and SquareWorks Consulting

• Manage and update CRM with accurate information

• Collaborate with the sales team to hand off qualified opportunities

• Meet or exceed set targets and KPIs

• Stay updated on industry trends and market conditions

Required Skills:

• Motivation, drive and a self-starting attitude

• Ability to collaborate effectively with cross-functional teams, such as sales and marketing

• Experience with CRM systems like Salesforce.com, proficiency in LinkedIn Sales Navigator, and familiarity with tools like Outreach.io or Salesloft would be advantageous

• Effective communicator with strong follow up skills

• Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment

• Adaptability, resilience, and the ability to handle rejection or objections in a positive manner

• Proven track record of meeting and exceeding targets
  
  

Great if you have experience with:

• 6 months of SaaS Software SDR or BDR experience preferred.

• Zoominfo, Apollo.io, Gong, NetSuite

• Accounts Payable or Finance knowledge
  
  

Benefits:

• Fully Remote

• Medical, dental, and vision benefits for you and your dependent(s)

• Unlimited PTO

• 401(k)

• Thrilling opportunity at a high growth company