Grammarly is excited to offer aremote-first hybrid working model. Grammarly team members in this role must be based on the East Coast/EST-CST, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Software Engineer to join our Cloud Infrastructure team as part of the wider Engineering Platform team. This role will build world-class, secure, and reliable cloud-native infrastructure solutions for Grammarly engineers that will scale with our user base. 

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As an Infrastructure-focused Software Engineer, you will build a foundational framework that allows our engineering teams to run delightful applications in the cloud without needing in-depth infrastructure knowledge. You will create an abstraction over the holistic, flexible, and easy-to-use infrastructure. There is no easy way to create standard solutions, so you must constantly balance simplicity and flexibility with security and speed and make many other complex decisions.

In this role, you will:

• Use modern infrastructure management tools and services like AWS to build a massively scalable platform for Grammarly’s services.
• Work with cloud-native infrastructure solutions, such as cross-service infrastructure and domains, container orchestration and deployments, auto-scaling tool sets, service discovery, and others.
• Work with Grammarly’s cloud network.
• Build solutions and frameworks to spin up, test, deploy, monitor, and optimize Grammarly’s services without much effort.
• Manage third-party systems used by Grammarly’s engineers.
• Participate in on-call incident response and escalation procedures.

Qualifications

• Loves infrastructure, constantly learns, and can’t wait to tell us about the latest cool tool they’ve tried.
• Has at least 4  years of experience managing or working with a live production environment, preferably a high-load system.
• Is knowledgeable of AWS —or has deep expertise in Azure or GCP and is willing to learn AWS quickly.
• Has strong knowledge of Linux.
• Can deliver maintainable and high-quality code in Go or other languages.
• Can communicate well and collaborate effectively, empathetically, and proactively on a tightly integrated team.
• Can understand a problem, see the holistic picture, and break it down into single and manageable components.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

The Flow Builder team is responsible for designing, developing, and supporting Postscript’s message orchestration platform. We are constantly improving on the current platform and adding new features to better enable merchants to engage their subscribers through conversational messaging. The Flow Builder product is experiencing fast growth and adoption leading to a number of new and exciting challenges to solve. We are looking for a motivated software engineer with an interest in building scalable and extensible products to join our growing team.  

Primary duties

As a Senior Fullstack Engineer on the Flow Builder team you will use your expertise in building scalable, secure, and user friendly products to enhance our platform experience, empowering our customers to run their entire SMS business through Postscript. As a technical leader you will set the bar for the maintainability and performance of our system. Our stack is currently React and Python (Flask), running on AWS services. You will be given the autonomy to grow to your full potential, and your work will directly impact our customers.

What We’ll Love About You

• Minimum 6-8 years professional software development experience
• Experience leading projects and delivering end to end on a solution successfully
• AWS experience a plus
• Experience working in fast-paced development environments
• Experience working in low latency, high throughput applications
• Good communication skills and a team player
• Willingness to learn new technologies and a flexible mindset
• Mentor and support your fellow engineers via code reviews, design reviews and peer feedback

What You’ll Love About Us

• Salary range of USD $170,000 to $200,000 base plus significant equity regardless of location
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are looking for an experienced engineering leader to help manage our Content Platform team, which owns all of the tools relating to helping create, translate and publish our content. 

You will:

• Drive delivery on product goals through direct people management.
• Partner with cross-functional colleagues in design, content, international, and product/program management.
• Build and grow experts/leaders through feedback and attention to personal career development.
• Collaborate with external partners to deliver contractual features.
• Partner with architects and other engineering managers to make sure our product architecture, performance, and quality meet the needs of our users.
• Empower engineers and support them with tools and processes to efficiently deliver amazing user experiences. 

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• At least 4 years of experience managing teams of software engineers.
• Experience with Agile development and methodologies; web application architecture and development.
• Experience with design systems, shared component libraries, and working with designers.
• The ability to manage a diverse and distributed team of engineers from all backgrounds.
• Strong communication skills, both spoken and written — a history of blogging or essay-writing is helpful.
• Able to command technical respect — you can dive into technical discussions and deeply understand and influence the decision making process.
• Excels at giving and receiving feedback.
• Passionate about helping others succeed.
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.

Qualities we value in Engineering Management:

• A strong point of view about products and user outcomes
• Capable of navigating ambiguity, proactively seeking out the people/information you need to move projects forward
• Passion for helping others succeed - not just your direct reports, but your peers as well

Great to have, but not required:

• Experience using Generative AI / LLMs to build products. Knowledge of common prompt engineering techniques, current state of generative models, and engineering techniques such as RAG. The Content Platform team is actively building tools leveraging AI to scale and accelerate content creation, and to translate Khanmigo, our AI Tutor & Teaching Assistant, so experience with LLMs would be a strong bonus.
• Experience building platforms which Product teams have leveraged and built upon, taking their needs into account when crafting your roadmap and vision for your surface area.

WE WELCOME

Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $181,990 - $195,000 USD / $245,925 - $307,407 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

About the Role:

We are seeking a Revenue Strategy & Operations, Senior Analyst to join our Revenue Strategy and Operations (RevOps) team.  The ideal candidate for this role is an analytical and strategic thinker who likes to roll up their sleeves to inform and execute our go-to-market strategy. You’ll collaborate closely with customer-facing teams, marketing, finance, and other functions to drive cross-functional Go-To-Market (GTM) projects, develop actionable recommendations based on data-driven insights, and champion operational efficiency and change management initiatives.  You’ll report directly to the Associate Director of Revenue Strategy and Operations (who reports to our VP of Revenue Strategy and Operations) and be a part of a global team with diverse skill sets and knowledge.  

What challenge awaits you? 

The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy.  Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan. This role is an excellent opportunity if you want to make an outsized impact within a growth oriented, late-stage SaaS company.  The RevOps team at Bloomreach is accountable for revenue strategy and insights, seller performance and enablement, and the revenue tech stack, all of which feed into consistently achieving our ambitious revenue goals.

Your job will be to:

a. Analyze complex information, using both qualitative and quantitative methods, to inform and drive our GTM strategy and exceed our revenue plan

• Analyze data, qualitative feedback, and external benchmarking to draw insights, synthesize recommendations, and communicate those persuasively to cross-functional stakeholders.  Agree on the most important recommendations to pursue, drive those forward, and measure how they impact revenue target attainment
• Provide insights on KPIs across a range of products, segments, and geographies, helping our teams to drive the right behaviors that will lead us to exceed our revenue plan
• Collaborate with other ops teams (including BI) to to build dynamic dashboards (e.g., Tableau) that serve as one-source-of-the-truth for Bloomreach KPIs
• Support cross-functional teams in Bloomreach planning cycles including revenue forecasting, pipeline management, compensation plans, territory planning, and hiring planning
• Own executive deliverables such as Board Reviews, Quarterly Business Reviews, etc.

b. Structure complex problems into actionable initiatives that you will lead in collaboration with cross-functional teams with demonstrated impact on our key GTM metrics

• Collaborate cross functionally to design and execute strategic projects to increase GTM effectiveness (e.g., sales productivity, conversion rate, pipeline creation, etc.)
• Translate business goals and requirements into efficient processes, leveraging technology and automation where possible

c. Drive continuous improvement by evaluating our existing processes / technology / teams and evolve them through automation, standardization, and documentation

• Deploy operating processes that drive compliance/efficiency and ensure rigorous adoption across the Go-To-Market organization (e.g. pipeline hygiene, account ownership, account planning, etc)
• Continuously measure and Increase seller efficiency and job satisfaction

Your success story will be:

• In 30 days, you will go through our onboarding process and meet with key stakeholders to quickly gain an understanding of our business and key challenges.
• In 90 days, you will align with your manager on the top 2-4 projects you’ll drive that will impact Bloomreach’s revenue and have begun execution on them.
• In 180 days, you will have made a measurable impact on our GTM metrics that feed into hitting our revenue plan
• In 210 days, your strategic thinking and project execution will have driven measurable impact on our revenue KPIs and you’ll already be working on your next round of initiatives.

You have the following experience and qualities:

Professional experience

• 2-4 years of experience in management consulting, corporate/BU strategy, RevOps, finance, BizOps, or similar roles
• Excellence in Google Sheets/Excel, including building complex modeling and reporting methods
• Excellence in summarizing sophisticated data and results into executive facing materials (e.g., slides, policy documents)
• Clear written communication abilities in Docs/Word and Google Slides/Powerpoint, as well as strong oral communication skills
• Experience with CRM Tools (SFDC preferred), mainly in a reporting environment
• Knowledge of methods to build scalable and repeatable reporting methods
• Keen understanding of data visualization methods and analytic strategies
• Knowledge of alternative Business Intelligence tools (e.g. Tableau) a plus
• Knowledge of eCommerce, SaaS Terminology and metrics a plus
• Bachelor’s degree

Personal qualities

• Autonomous and proactive, with a bias for action
• Excellent interpersonal and written/oral communication skills across all job levels and functions, treating business stakeholders as real clients
• Organized with strong attention to detail and time management skills
• Demonstrated strategic thinking and problem solving skills
• Ability to work within a growth focused, fast-paced, scale-up environment 
• Strong commercial acumen and an appetite for continuous learning
• Willingness to work in a remote-first and global team environment

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $90,000-$120,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

Overview

About the Role

We are looking for an experienced Associate to join as a key member of our Corporate Finance team. In this role, you will drive financial forecasting, business planning, and strategic analysis. You will have regular dialogue with the executive team and cross-functional partners, while also supporting communications with the Board of Directors and our investors. This role will have a critical impact on our company’s near and long-term success by providing holistic, data-driven insights to support executive decision making around company priorities. 

As an Associate in Corporate Finance, you have analytical rigor, transaction execution experience, comfort working with a variety of functional teams, and the ability to consider the big picture while solving complex problems. You are a clear and effective communicator with a team oriented attitude. 

About the Team

The Corporate Finance team is an integral thought partner to Instacart's executive team, providing essential support for strategic, financial, and product decision-making, as well as external communications. We serve as the central hub within the company for financial forecasting, and are responsible for managing and tracking company performance with a focus on the bottom line. We also work closely with other teams within Finance and across the company in our efforts to drive positive outcomes for Instacart.

About the Job 

• Drive creation of the company forecast and key related financial processes, including setting quarterly and annual financial targets, budgeting, bi-annual operational planning, and long-range forecasting
• Leverage financial analyses, key performance indicators, and market trends to develop recommendations for strategic decision making on a weekly and monthly cadence
• Work closely with senior leadership on big picture topics such as evolving overall company strategy and evaluating strategic scenarios, utilizing knowledge of financial drivers, return on investment frameworks, sensitivity analysis, and tradeoffs vs. opportunities
• Build strong collaborative relationships with stakeholders within the Finance org, as well as various other functions across the company
• Develop business narrative to support communications with the Board of Directors and investors
• Create new processes or improve existing processes relating to financial planning and reporting

About You

Minimum Qualifications

• Bachelor’s degree in Finance, Business/Economics, Engineering, Data Science, Mathematics or other related field
• 2-4 years of experience in a relevant field with demonstrated financial acumen and a track record of leveraging data for business impact
• Strong attention to detail and project management / organizational skills
• Polished communication skills and comfort articulating complex concepts and ideas concisely a variety of audiences
• Ability to effectively build and maintain relationships with multiple stakeholders across an organization
• A self-starter with a positive attitude and ability to work in a fast paced and evolving environment

Preferred Qualifications

• Experience in investment banking, consulting, equity research, investing, data science, or FP&A / Corporate Finance / Strategic Finance at high-growth technology company 
• High proficiency in financial modeling and forecasting
• SQL or other data analysis experience

Hi, we're Oscar. We're hiring an Associate Director, ICHRA Operations to join our Eligibility & Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Associate Director, Operations Strategy supports the company in implementing Oscar’s entrance into the employer marketplace through reimbursement based models such as ICHRA and QSHERA. As the expert on our direct enrollment channel and integrations with external partners, you will play a critical role in scaling the line of business and achieving growth objectives

You will report to the Senior Director, Eligibility & Billing.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $144,000 - $189,000 per year. The base pay for this role in all other locations is: $129,600 - $170,100 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Optimize Oscar direct (off-exchange) enrollment channel and ensure core processes scale with our membership growth and entrance to new markets and customer segments including ICHRA
• Responsible for all eligibility and billing business rules for direct enrollment channel and ensure all policies and procedures are documented and adhered to by processing teams
• Partner with tech on developing enrollment and billing file-feed specifications and APIs, and support implementation with external platform partners (e.g. ICHRA and QSHERA administrators)  
• Manage reconciliations of enrollment and financial data with integration partners and develop methodology to monitor and optimize data accuracy and other performance standards 
• Act as an internal and external thought partner on all matters related to direct enrollment channel and partner integrations, including engaging with external operational partners at exchanges, administration platforms, and industry trade groups 
• Support external partnerships with consultants, administrators, and others as needed to support business growth objectives

Qualifications

• Bachelor's degree or commensurate 4 years of experience
• 7+ years experience with 4+ of those years in an operational role in the healthcare industry supporting health plan enrollment, billing or related administrative functions

Bonus Points

• Master’s degree from top-tier program in business, health administration, or related field 

????London | UK remote | Benefits | Hear from the team

About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About our Data Science Team:

We're looking for a Senior Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2024 and help us to build a bank that customers truly love.

At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 10 million customers in the UK, with over 200,000 new people joining every month. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.

Enable Monzo to Make Better Decisions, Faster

We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.

What you’ll be working on 

You’ll work closely with product and engineering managers, designers and researchers in an agile product environment. You’ll champion the use of data, bring ideas to life through rigorous experimentation and A/B testing. You’ll help us get the most out of volumes of native data in our cloud platform, spotting opportunities to make our product work even better for our users. Through your product squad, you will drive product innovation and you’ll get to see the impact of all your work in the product changes we make.

Your day-to-day   

• Applying your expertise in analytics, data science, and the data storytelling to see beyond the numbers and understand how our users interact with our products and communications and how those insights can inform our communication strategy
• Guide and enable our Product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do
• Drive together with the finance team a unified company-wide understanding of the lifetime value of our users and how different communication approaches are impacting user activation, engagement and profitability
• Liaise with engineers to keep making sure we collect the right data to produce relevant business insights

You should apply if:

What we’re doing here at Monzo excites you!

• You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well
• You're commercially minded and can put numbers into business perspective
• You’re as comfortable getting hands-on as taking a step back and thinking strategically
• You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so
• You're a team player whom your colleagues can rely on
• You have solid grounding in SQL, Looker, and preferably Python
• You have 3-4 years of experience in conducting large scale A/B experiments, preferably as part of broader product teams. 
• You have excellent presentation and communication skills andget excited to turn data into stories accessible for stakeholders. 

The Interview Process:

Our interview process involves three main stages: 

1. Chat with a recruiter
2. Initial Call with the Hiring Manager 
3. A take home task  
4. Final interviews including a case study and collaboration interview 

Our average process takes around 2-3 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on tech-hiring@monzo.com 

What’s in it for you:

• ✈️ We can help you relocate to the UK 
• ✅ We can sponsor visas 
• ????This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• ????Learning budget of £1,000 a year for books, training courses and conferences
• ➕And much more, see our full list of benefits here
• If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

#LI-NB2 #LI-Remote

Postscript Description

Job Description

As a Senior Backend Engineer for the Data Platform team at Postscript, you will provide the company with best in class data foundations to support a broad range of key engineering and product initiatives. The Data Platform team at Postscript focuses on data integration through various sources like our production application and various 3rd party integrations. You will focus on designing and building end to end data pipeline solutions: data ingestion, propagation, persistence, and services to support both our product and our internal BI organization. This role is critical in ensuring data and events are reliable and actionable throughout the Postscript Platform.

Primary duties

• Design and build performant and scalable data systems with high scale
• Architect cloud native data solutions in AWS
• Write high quality code to make your software designs a reality
• Build services to support our product with cross domain data
• Advise the team and organization on Data Engineering best practices to level up our competency in the organization
• Mentor and support your fellow engineers via code reviews, design reviews and peer feedback

What We’ll Love About You

• You’re a polyglot technologist who is passionate about data problems at scale
• You have a proven track record designing and implementing complex data systems from scratch
• You’ve built data engineering solutions in an AWS environment and have working experience with several AWS services (Lambda, Redshift, Glue, RDS, DMS, etc.)
• You have several years (5+) of experience writing high quality production code, preferably in Python or Go
• You have a broad range of experience with data persistence technologies (RDBMS, NoSQL, OLAP, etc.) and know how to select the right tool for the job
• You’ve worked in event driven systems and have experience with technologies like Kafka, Kinesis, RabbitMQ, etc.
• You’ve gotten your hands dirty with infrastructure and have used infrastructure as code technologies like Terraform
• You’re comfortable with ambiguity and like to dig into the problems as much as you love creating solutions

What You’ll Love About Us

• Salary range of USD $170,000-$190,000 base plus significant equity (we do not have geo based salaries) 
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

What to expect from our hiring process :

• Intro Call:You’ll hop on a quick call with the Recruiter so we can get to know you better — and you can learn a little more about the role and Postscript. 
• Hiring Manager Intro:You’ll hop on a quick call with the Hiring Manager so your future Manager can get to know you better — This is a great time to learn more about the team & position. 
• Homework Assignment:We will send over an exercise that challenges you to solve a problem & come up with a creative solution, or outline how you've solved a problem in the past. Get a feel for what you’ll be doing on a daily basis!
• Virtual Onsite Interviews: You’ll be meeting with 2-4 team members on a series of video calls. This is your chance to ask questions and see who this role interacts with on a daily basis.
• Final FEACH Interview:This is our interview to assess your ability to represent how you work via our FEACH values. As we build the #1 team in Ecommerce, we look for individuals who embody FEACH professionally and personally. We want to hear about this in your final interview!
• Reference Checks: We ask to speak with at least two references who have previously worked with you, at least one should be someone who has previously managed your work.
• Offer:We send over an offer and you (hopefully) accept! Welcome to Postscript!

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

The Role

Our payments product is both improving and creating new ways for our customers to collect payments. We seamlessly combine conversational, text-based commerce with in-store hardware to make it as easy as possible for our merchants to get paid. The Podium Payments Risk Management team provides world-class fraud protection that keeps pace with our break-neck speed of growth.  

Our ideal candidate has strong investigative skills, a genuine curiosity about fraud and risk, and is highly organized.  As a Payment Operations Risk Analyst, you will support the payments risk framework and take it to the next level as we grow.  You will investigate suspicious activity and take appropriate action.  You will also identify, mitigate, and respond to financial, legal, and reputation risks while ensuring clear communication with all stakeholders.

In this role you will:

• Regularly review suspicious account activity, suspicious transactions, and identify emerging fraud trends to deter fraud attacks
• Identify and communicate with teammates about emerging fraud trends 
• Create documentation and policy for the risk operations team to include: training, playbooks, documentation, resolution paths, FAQs, etc.
• Be part of an on-call fraud alert rotation team
• Contribute to key risk projects and initiatives as necessary

What you should have:

•  2-4 years of experience in customer support or risk operations and account investigations
• Strong competence in developing persuasive presentations and documentation using tools like: Google Documents, MS Word, PowerPoint, Excel, etc.
• Basic proficiency in SQL
• Ability to work independently with precision and a strong sense of ownership
• Demonstrated track record of taking initiative as well as a sensitivity to the diverse perspectives of stakeholders and working with them to resolve differences
• Ability to think creatively and deeply about sensitive, complex problems
• The capability to calmly handle constant change and ambiguity

What we hope you have:

• Knowledge of the payments industry, including: ACH, AML, KYC/KYB, insider threat investigations, credit card fraud, transaction surveillance, forensic investigations, etc.
• Strong skills with querying languages and statistical analysis, especially SQL
• Proficiency in data visualization fundamentals as well as experience with data visualization tools such as: Teradata, Aster, Hadoop, Tableau, Raw Charts, Qlik, PowerBI, Domo etc.

BENEFITS

• Open and transparent culture 
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with competitive company matching
• Bi-annual swag drops with cool Podium gear and apparel 
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees
• Additional benefits for fully remote employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

​​About the Role:

We are seeking an analytical and growth-oriented marketer to join our Growth Marketing team. The Paid Social Analyst will be responsible for the development and execution of paid social media campaigns across multiple platforms, primarily Meta. The ideal candidate will have a deep understanding of social media advertising and will have experience managing large-scale campaigns with a focus on driving conversions at an efficient scale. This person will report to the Senior Manager, Growth Marketing, and will work closely with other channel leads as well as creative, product, and analytics teams to ensure campaign alignment with business goals and brand messaging. 

Although this is a remote position, we prefer for US-based candidates to reside on the East Coast to facilitate daily collaboration with our team in the United Kingdom

You Will:

• Have ownership of Paid Social campaign execution, pacing, and optimization (Meta, X, TikTok, Reddit, etc.) 
• Collaboratively build and execute a channel strategy to meet both short-term and long-term growth goals
• Develop insights and actions that demonstrate a thorough understanding of the product categories
• Proactively take steps to drive business outcomes and independently envision what’s required for the future success of the paid social program
• Work cross-functionally with Growth, Engineering, Marketing, and Brand teams to execute on cohesive digital marketing strategies
• Support the management of agency partners by monitoring campaign performance and conduct regular analysis to identify areas for improvement
• Collaborate with internal creative team and agency partners to develop compelling ad creatives that resonate with core categories and audiences

You Have:

• 2-4 years of experience in performance marketing positions, preferably at a consumer internet, mobile gaming, consulting, or advertising firm
• Hands-on experience trafficking ads and launching campaigns across multiple UIs and optimizing towards KPIs. Facebook Ads Manager experience required
• Ability to work independently with excellent time management and prioritization skills
• Strong analytical skills and the ability to interpret data to drive actionable insights
• Ability to work independently and collaboratively in a fast-paced environment
• Knowledge of A/B testing methodologies and performance-tracking tools
• Excitement to voice opinion and give feedback
• Global experience is a plus but not required (more specifically UK-based)
• Although this is a remote position, we prefer for US-based candidates to reside on the East Coast to facilitate daily collaboration with our team in the United Kingdom

#LI-Remote

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team

The Product Engineering organization is responsible for building, maintaining, and improving the end-user experiences that comprise our software platform. These experiences are full-stack solutions built atop a complex and robust data platform in order to support key security workflows for both third-party risk management and security self-assessment personas.

About the Role

We are seeking a seasoned Software Engineering Manager to lead a team of talented engineers in developing and delivering innovative cybersecurity solutions. The ideal candidate will have a strong technical background, proven leadership skills, and a passion for driving high-quality software development in a fast-paced environment.

Responsibilities:

• Team Leadership: Manage and mentor a team of software engineers, fostering a collaborative and inclusive team culture. Provide guidance on career development and professional growth.
• Project Management: Oversee the planning, execution, and delivery of software projects, ensuring they are completed on time, within scope, and with high quality. Coordinate with cross-functional teams to align on priorities and dependencies.
• Technical Oversight: Provide technical direction and architectural guidance to the engineering team. Ensure the implementation of best practices in software development, including code reviews, testing, and continuous integration.
• Process Improvement: Identify and implement process improvements to enhance team productivity, efficiency, and software quality. Promote the adoption of agile methodologies and DevOps practices.
• Stakeholder Collaboration: Work closely with product managers, designers, and other stakeholders to define project requirements and translate them into actionable plans. Communicate project status, risks, and issues to all relevant parties.
• Innovation: Stay current with industry trends and emerging technologies. Encourage innovation within the team to continuously improve our products and processes.

Qualifications:

• Education: Bachelor’s or Master’s degree (or equivalent experience) in Computer Science, Engineering, or a related field.
• Experience: At least 4 years of experience in software engineering, with a minimum of 2 years in a management role.
• Technical Skills: Strong proficiency in Node.js, TypeScript, JavaScript, and React, as well as deep expertise in modern software development practices (e.g., Agile, DevOps).
• Leadership: Demonstrated ability to lead and inspire a team, with a track record of successfully delivering complex software projects.
• Communication: Excellent verbal and written English communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with a focus on delivering practical and scalable solutions.
• Security Knowledge: Familiarity with cybersecurity principles and practices is highly desirable.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team

The Product Engineering organization is responsible for building, maintaining, and improving the end-user experiences that comprise our software platform. These experiences are full-stack solutions built atop a complex and robust data platform in order to support key security workflows for both third-party risk management and external attack surface management personas.

About the Role

We are seeking a seasoned Software Engineering Manager to lead a team of talented engineers in developing and delivering innovative cybersecurity solutions. The ideal candidate will have a strong technical background, proven leadership skills, and a passion for driving high-quality software development in a fast-paced environment.

This is a hybrid role that will require being on-site at least once a week in our Midtown New York office.

Responsibilities:

• Team Leadership:Manage and mentor a team of software engineers to cultivate a collaborative and inclusive team culture. Offer guidance on career development and professional growth.
• Project Management:Oversee the planning, execution, and delivery of software projects, ensuring they are completed on time, within scope, and with high quality. Coordinate with cross-functional teams to align on priorities and dependencies.
• Technical Oversight:Provide technical direction and architectural guidance to the engineering team. Ensure the implementation of best practices in software development, including code reviews, testing, and continuous integration.
• Process Improvement:Identify and implement process improvements to enhance team productivity, efficiency, and software quality. Promote the adoption of agile methodologies and DevOps practices.
• Stakeholder Collaboration:Work closely with product managers, designers, and other stakeholders to define and translate project requirements into actionable plans. Communicate project status, risks, and issues to all relevant parties.
• Innovation:Stay current with industry trends and emerging technologies. Encourage innovation within the team to continuously improve our products and processes.

Qualifications:

• Education:Bachelor’s or Master’s degree (or equivalent experience) in Computer Science, Engineering, or a related field.
• Experience: At least 10 years of experience in software engineering, with a minimum of 3 years in a management role.
• Technical Skills: Strong proficiency in Javascript, Typescript, React, Redis, and Postgres. Deep experience with modern software development practices (e.g., Agile, DevOps). Experience with Open Search and Clickhouse is desirable.
• Leadership: Demonstrated the ability to lead and inspire a team and have a proven track record of successfully delivering complex software projects.
• Communication: Excellent verbal and written English communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, focusing on delivering practical and scalable solutions.
• Security Knowledge: Familiarity with cybersecurity principles and practices is highly desirable.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $130,000-150,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Be part of a team which incorporates all aspects of software engineering Back-end & Front-end, Automation and CloudOps.
Our target is to ensure and promote business up-time, by delivering a set of internal micro services which will promote better availability, quality and system resilience across the Conversational Cloud platform.  

Team Technologies and Programming Stack:

• NodeJS, React and Python, Vue, Java, Ansible. 
• Kubernetes, Docker, Jenkins, Groovy
• ElasticSearch and MongoDB

You will: 

• Develop and maintain micro services by demonstrating outstanding programming practices.
• Design reviews for all key/complex designs and lead in research and development of open source and custom code.
• Inspire the team on technical topics, standards and abilities.
• Overall system perspective, understand the system architecture and components.
• Collaborate with software engineers, product experts and customer success to identify problems and come up with solutions.
• Partner closely with leaders across LivePerson to drive a culture of operational excellence by providing data driven insights, and deliver solutions adopted by engineers across the organization.

You have:

• B.Sc in Computer Science or equivalent.
• At least 4 years of experience as a backend and frontend engineer - Must.
• Proven experience with programming languages NodeJS/React - Must.
• Proven experience with NestJS, TypeScript, Vue & GPT4o Prompts  - Advantage
• Experience with automation of infrastructure systems (Ansible) and integration tools (Jenkins) - Advantage.
• Proficient with Docker and Kubernetes as part of CI/CD pipelines - Advantage.
• Cloud providers experience such AWS, GCP - Advantage.

Benefits:

• Health: medical and mental.
• Time away: vacation, national/religious holidays and five personal days.
• Financial: ESPP, lunch meals cards.
• Family: parental leave
• Additional: exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Postscript Description

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

Job Description

As a Senior Data Engineer for the Data Platform team at Postscript, you will provide the company with best in class data foundations to support a broad range of key engineering and product initiatives. The Data Platform team at Postscript focuses on data integration through various sources like our production application and various 3rd party integrations. You will focus on designing and building end to end data pipeline solutions: data ingestion, propagation, persistence, and services to support both our product and our internal BI organization. This role is critical in ensuring data and events are reliable and actionable throughout the Postscript Platform.

Primary duties

• Design and build performant and scalable data systems with high scale
• Architect cloud native data solutions in AWS
• Write high quality code to make your software designs a reality
• Build services to support our product with cross domain data
• Advise the team and organization on Data Engineering best practices to level up our competency in the organization
• Mentor and support your fellow engineers via code reviews, design reviews and peer feedback

What We’ll Love About You

• You’re a polyglot technologist who is passionate about data problems at scaleYou have a proven track record designing and implementing complex data systems from scratch
• You’ve built data engineering solutions in an AWS environment and have working experience with several AWS services (Lambda, Redshift, Glue, RDS, DMS, etc.)
• You have several years (5+) of experience writing high quality production code, preferably in Python or Go
• You have a broad range of experience with data persistence technologies (RDBMS, NoSQL, OLAP, etc.) and know how to select the right tool for the job
• You’ve worked in event driven systems and have experience with technologies like Kafka, Kinesis, RabbitMQ, etc.
• You’ve gotten your hands dirty with infrastructure and have used infrastructure as code technologies like Terraform
• You’re comfortable with ambiguity and like to dig into the problems as much as you love creating solutions

What You’ll Love About Us

• Salary range of USD $170,000-$190,000 base plus significant equity (we do not have geo based salaries) 
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

What to expect from our hiring process :

• Intro Call:You’ll hop on a quick call with the Recruiter so we can get to know you better — and you can learn a little more about the role and Postscript. 
• Hiring Manager Intro:You’ll hop on a quick call with the Hiring Manager so your future Manager can get to know you better — This is a great time to learn more about the team & position. 
• Homework Assignment:We will send over an exercise that challenges you to solve a problem & come up with a creative solution, or outline how you've solved a problem in the past. Get a feel for what you’ll be doing on a daily basis!
• Virtual Onsite Interviews: You’ll be meeting with 2-4 team members on a series of video calls. This is your chance to ask questions and see who this role interacts with on a daily basis.
• Final FEACH Interview:This is our interview to assess your ability to represent how you work via our FEACH values. As we bui in ld the #1 team in Ecommerce, we look for individuals who embody FEACH professionally and personally. We want to hear about this in your final interview!
• Reference Checks: We ask to speak with at least two references who have previously worked with you, at least one should be someone who has previously managed your work.
• Offer:We send over an offer and you (hopefully) accept! Welcome to Postscript!

Our Marketing Team is a group of strategic problem-solvers working to drive growth and retention via engagement with our prospects, members, providers and brokers. Come join us in our mission to improve every life - serving the senior communities and fixing healthcare for those who need it most.

As a Senior Associate, Member Communications, you will be responsible for working with operations, growth, compliance, STARs, and clinical to plan and execute our member communications strategy. You'll work across multiple teams to ensure the strategy is consistent and well represented. You will work with growth leadership to map out customer journeys to understand member interactions and optimize communication strategies. Lastly, you will own the member communications calendar, outlining all touch points and aligning internal teams on plans and messaging.

As a Senior Associate, Member Communications, you will:

• Own the member communications lifecycle, ensuring consistent, effective messaging and meaningful timing to maximize engagement with our demographic.
• Manage the internal creative process for the creation and approval of all member communication materials.
• Work cross functionally to intake member communications needs from the entire organization and ensure compliance and timing guidelines are met.
• Optimize campaigns and messaging to support Clover’s overall retention and growth goals.
• Identify gaps in processes and workflows and implement operational improvements to automate tasks while maintaining compliance with CMS and HIPAA guidelines.
• Partner with external vendors to execute on deliverables.
• The short-term impact of this role is taking ownership of the member communications intake process, ensuring efficient handling and prioritization of all incoming communication needs. In the long term, the role involves developing and maintaining consistent and effective messaging throughout the member journey, aiming to maximize engagement and foster strong member relationships.

Success in this role looks like:

• First 90 Days: Successful onboarding and day-to-day management of in-flight campaigns.
• First 6 Months: Effective management of the member communications intake process.
• Future: Significant improvements to the member journey and positive campaign metrics.

You should get in touch if:

• You have at least 4 years of experience working in D2C communications, retention strategy and execution of campaigns.
• You have experience working in healthcare or another heavily regulated industry.
• You have experience working with ad agencies and/or marketing vendors.
• You have experience using project management tools such as Wrike, although not required.
• You're a creative storyteller that enjoys creating campaigns and materials that drive engagement and action.
• You have fun thinking through customer journeys and find satisfaction in mapping out communication strategies to generate meaningful interactions.
• You are hyper-organized with strong attention to detail, with the ability to project manage multiple streams in an organized, timely, and transparent manner.
• You are a great communicator with a collaborative work style and experience working with multiple stakeholders to get things done.
• You are mission-driven and focused. You are intrinsically motivated and want to do the right thing by our members and partners.
  
  

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$84,000 - 121,500 USD

California/New Jersey/New York Pay Range

$84,000 - $135,000 USD

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.