The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations.  Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. 

Job Duties:

• Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.
• Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.
• Answer, resolve and triage inbound inquiries appropriately.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.
• Following through with claim adjudication and troubleshooting and reject codes.
• Partnering with pharmacy to ensure proper in-stock of medications.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Properly discontinuing patients off service when appropriate.
• Documenting work appropriately across all systems.
• Manage, organize, and update relevant data using database applications.
• Other duties that facilitate patient access to medications as assigned
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems, recommend improvements, implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/ Education:

• Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
  
  
• Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
  
  

• Education:High school diploma or GED required

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Parsley Health is hiring a VP , Operations to lead scalability and excellence of our product and service delivery.

The VP will own operational excellence in patient experience and provider experience in a way that also results in business results including growth and margin expansion. This role is for someone who is equally excited about both building a strategy and rolling up their sleeves to lead execution. The role requires solid experience in techology-enabled healthcare companies, including running clinical operations. This role sits on the Executive Team and reports directly to our CEO.

The primary goals of the VP of Operations are to ensure Parsley:

• Delivers on its value proposition of relief from chronic conditions for our members
• Provides a premium end-to-end care experience for members in a way that is both highly efficient and supportive to our provider teams

KPIs owned by this role include: 

• Member retention, engagement and LTV
• Margin
• NPS
• Word-of-mouth growth
• Patient health outcomes
• Quality and consistency of service delivery
• Clinical organization retention and engagement

This role also co-owns company level metrics including setting and meeting budget targets as well as maintaining/amplifying overall team culture, retention and engagement.

What you’ll do:

• Lead operations that result in growth of active paying members, positive health outcomes, and team engagement, with a focus on driving operational excellence in the delivery of Parsley’s clinical and diagnostic service offerings. 
• Lead clinical operations: Partner with CEO, Medical Director, Member Experience team, Growth team, Engineering, Product and wider clinical leadership to operationalize a refined and highly efficient care delivery model that results in positive health outcomes, strong member retention and achievement of margin targets. Manage personnel in the clinical org in partnership with medical leadership. 
• Define SOPs and SLAs for the clinical org; lead the rollout of and accountability to SOPs and SLAs; pilot innovative new operational strategies that leverage technology to positively impact revenue growth, margin, consistency of service offering, health outcomes, and communications. 
• Data and BI. Own and refine data streams and dashboards related to service quality, clinical outcomes, and clinical team performance, in order to ensure transparency and accountability. 
• Staffing models and clinical org structure. Oversee hiring, staffing models, and clinical team structure in partnership with ELT and clinical leadership, with the goal of driving a high LTV patient experience that is also supportive of provider experience and efficiently enables scale. Additionally, you will oversee the clinical operations team's performance cycles (e.g. overseeing semi-annual reviews, clinical performance criteria) and measuring org performance against benchmarks.
• Product roadmap. Partner closely with product and engineering to define a product roadmap that will enable achieving member experience, growth, outcomes and margin targets. 
• Business Intelligence: Inform the business intelligence roadmap in partnership with the data leadership; own the fidelity and utility of key operational dashboards and operational reporting across business segments
• Enterprise service operations: Partner with enterprise sales and client success functions to ensure Parsley delivers on contractual commitments, defines new contractual commitments such that the business can be successful operationally, and achieves member engagement targets. 
• Payer Operations: Partner with clinical leadership and clinical operations teams to ensure both RCM and credentialing practice maximize business growth. Oversee RCM and billing in partnership with medical director, finance, and member experience teams.
• Clinical legal compliance: Partner with external legal counsel to ensure our business and clinical operations comply with both regulation and best practices of a scaling telehealth organization. 
• Clinical quality and outcomes: Support our clinical team in managing clinical quality metrics and outcomes data. 
• ELT leadership and goal setting. Work with ELT to define quarterly and annual OKRs at both the clinical and company wide level, working with the team to define and set ambitious but achievable targets as well as the key initiatives to achieve those targets.

What you’ll need:

• At least 15 years of work experience in a mixture of multi-site healthcare experience, clinical and business operations, and strategic roles; startup experience is key.
• At least 8 years of experience in a clinical operations capacity
• Successful track record driving change and clinical outcomes cross-functionally through both influential leadership and data-driven insights 
• Strong analytical skills (Excel and Looker proficiency)) with ability to do structured root cause analysis
• Exceptional structured thinking and organization skills for yourself, and broader team process building skills that balance effort with return
• Bias for action and sense of urgency - you will help the company’s executive team make choices and drive execution to move quickly to solve business problems and drive value. 
• Strong verbal and written communication skills
• Comfort creating clarity in ambiguous situations

Nice-to-haves:

• Scale-up healthtech experience
• Experience managing OKRs across a business with various streams of revenue 
• Experience steering a team to operationalize and realize business outcomes

Benefits and Compensation:

• Equity Stake
• 401(k) + Employer Matching program
• Remote-first with the option to work from one of our centers in NYC or LA(remove if not relevant)
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous 4+ weeks of paid time off
• Annual professional development stipend
• Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $187,000-$240,000 annually, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.

At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 

Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

• We will never communicate with you via Microsoft Teams
• We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

The Flow Builder team is responsible for designing, developing, and supporting Postscript’s message orchestration platform. We are constantly improving on the current platform and adding new features that empower merchants to run their entire SMS business through Postscript. The Flow Builder product is experiencing fast growth and adoption leading to a number of new and exciting challenges to solve. We are looking for a motivated software engineer with an interest in building scalable and extensible products to join our growing team.  

As a Senior Backend Engineer on the Flow Builder team you will use your expertise and passion for building scalable and extensible distributed systems to help enhance our message orchestration platform, enabling our customers to engage their subscribers through conversational messaging. As a technical leader you will set the bar for the maintainability and performance of our systems. You will be given the autonomy to grow to your full potential and your work will directly impact our customers and Postscript’s bottom line.

Senior Backend Engineers at Postscript have a high impact on their team and on the wider engineering org through project leadership, technical expertise, and decision-making. As a Senior engineer you will guide your team in weighing technical constraints and business priorities to make the necessary trade-offs to deliver customer value. Our stack is currently React, Go, Python (Flask), within a mostly monolithic, AWS-managed architecture.

Your passion for building great products, especially in early-stage companies, will lead you to have a  significant impact on both our customers and business. In addition, you will have the opportunity to solve challenging problems and build out architecture and processes as we scale. 

This position is fully remote.

Primary duties

• Architect and build highly available, extensible, and scalable platform primitives and REST APIs for external and internal customers
• Take ownership and be creative with your solutions as you help deliver excellent products to our customers
• Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes
• Guide your team to make optimal technical and product design decisions
• Identify and execute on points of scale in order to maximize throughput and efficiency
• Mentor other engineers on best practices and growth opportunities
• Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

Requirements

• A proven career as a software engineer developing backend applications and APIs, hands-on experience using Golang and Python. SaaS experience preferred
• Experience with or exposure to migration off a monolithic architecture a plus
• Familiarity with building, deploying, and maintaining applications on AWS services using Terraform
• Expertise in NoSQL and SQL, and experience with database modeling (Postgres)
• Experience building modular, flexible architectures (maximizing readability and extensibility)
• Excellent verbal and written communication skills
• Experience building great products (high growth, early stage tech preferred)
• Experience coaching and mentoring engineers

What We’ll Love About You

• Minimum 6-8 years professional software development experience
• Experience establishing best practices in development processes 
• Passion for early stage companies and the opportunity to be responsible for owning and improving a new, fast-growing code base
• Great communicator and love helping others 
• Experience establishing best practices in development processes 
• Empathy for users 
• Strong attention to detail
• Fearless in your pursuit of excellent results
• Remote work experience is a plus 

What You’ll Love About Us

• Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

About Rocket Money ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

About the role ????‍♀️

Reporting to the Team Lead, Copywriting, you’ll work closely with art directors, the video team, and media buyers to bring creativity and data-driven results to life. ✨ More specifically, you will be asked to:

• Create catchy, impactful scripts for social media ads (Instagram, Facebook, TikTok, YouTube).
• Analyze performance data to fine-tune and optimize your content.
• Develop offline copy for TV, podcast ads, and out-of-home media (billboards, grocery carts).
• Write landing page copy that drives conversion as much as it attracts and engages visitors.
• Work closely across Rocket products—from Rocket Money to Rocket Mortgage®—to ensure messaging resonates with each unique audience.
• Bring fresh ideas to brainstorming sessions and collaborative efforts.
• Apply a compliance-focused lens to every piece of copy.

About you ????

You’re passionate about crafting engaging, performance-driven copy that shines in both digital and traditional media. You’re a go-getter, independent enough that we can rely on your expertise to take a creative brief and run, but collaborative enough that your wins will be team wins, not just your own. Ideally you have the following:

• 5-8 years of experience in direct-response copywriting and user acquisition.
• Proven track record of high-performing copy across social media platforms.
• Proficiency in data analysis with the ability to transform insights into powerful copy.
• Collaborative mindset and a positive, uplifting attitude, that isn’t fueled by ego.
• Strong grasp of social media platforms and their content needs and trends.
• Ability to write concise, engaging copy for multiple formats.
• A creative and strategic vision.
• Storyteller at heart, with ability to craft clear and beautiful narratives that expertly inform as well as entertain.

WE OFFER ????

• Health, Dental & Vision Plans
• Competitive Pay
• 401k Matching
• Unlimited PTO
• Lunch daily (in-office only)
• Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range for $130,000 - $150,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Available Locations: Remote, US

We are seeking a highly motivated and experienced Practice Leader for our product portfolios: Application Services, Professional services to join our growing team. 

Responsibilities:

• Act as a product manager of professional services specifically in: Network Services; Zero Trust; and Application Services.
• Prioritizes and executes on building offerings based on alignment with strategic vision.
• Review information gathered by PS Leaders and Implementation Managers to understand offering value propositions.
• Execute on building PS offerings based on direction from Leadership.
• Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.
• Leads effort to create and maintain selling and delivery enablement.
• Creates service offerings that are in-line with quick wins.
• Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, etc.
• Demonstrates good communication skills across the PS organization (Delivery Leaders, Engagement Management, Consulting Delivery) and Customer Success team.
• Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.
• Drive the team's comprehensive understanding of Cloudflare's platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.

Qualifications:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum of 8 years of experience in professional services, project management, or a customer-facing role.
• Strong understanding of the professional services landscape, including both internal and partner-provided services.
• Excellent Prior work experience as a Product Manager, Practice Manager
• Knowledge and familiarity with the Software Development Life Cycle
• Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans
• Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical)
• Proven ability to effectively interact with and influence senior executives and team members
• Communication, negotiation, and interpersonal skills.
• Experienced in giving and receiving constructive feedback
• Ability to thrive in a fast-paced, unpredictable environment
• Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies
• Experience with Jira and Salesforce (or similar CRM tool) is a plus.
• Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus.
• Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries.

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

As aSenior Big Data Engineer you will help develop and run the Fraud data pipeline that ingests, correlates, aggregates and outputs millions of events.  You'll be part of a small, focused, team getting things done.  You should be eager to learn new technologies and collaboration is key.  This is a chance to be a technical leader for a young product that's growing quickly.

What you’ll do:

• Planning delivery of data pipelines and API endpoints for IAS (Integral Ad Science) product offerings
• Architect and build data pipelines and data stores specialized for data science needs
• Design architecture to streamline data science processes
• Design and implement systems for large-scale data analysis and machine learning
• Build tools and frameworks for use across the data science and data engineering teams
• Define and implement best practices and development processes
• Partner with engineering teams on deployments of data science driven solutions
   

Who you are and what you have:

• Bachelors or Masters in Computer Engineering, Computer Science, or related fields
• 5-8 years of experience designing and building data-intensive applications
• Excellent hands-on coding - with demonstrable expertise in Python, Java, or Scala
• In-depth understanding of algorithms, scalability and various tradeoffs in a Big Data setting
• Expertise in using Big Data frameworks (e.g., Hadoop, Spark) and MPP databases (e.g., RedShift, Vertica, Snowflake) for complex data assembly and transformation
• Knowledge of database technology, SQL, schema design and query optimization techniques
• Understanding of full software development life cycle, agile development and continuous integration

What puts you over the top:

• Experience working with Databricks
• Prior experience in an external client and/or vendor facing role
• Experience with big data and data pipelines
• Experience working with audio or video technology
• Experience in AdTech

About Integral Ad Science

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visithttp://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

#LI-Hybrid

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

The Team Leader, Product Designer for our Platform group is a multifaceted role that requires a deep understanding of the fintech industry and a proven track record in strategic design leadership. You will oversee the development and execution of the Platform group’s design strategy, working closely with the Group Product Manager (GPM) to align on vision and goals, as well as roadmaps and sprint plans. Leading a team of designers, you’ll manage the creation of seamless, data-driven user experiences across significant portions of our app, including Onboarding, Dashboard, Premium Membership, Log In/Authentication, and more. As a senior member of the design team, you will not only shape the aesthetic and functional aspects of these product features but also contribute significantly to the overall user experience strategy. Your role involves hands-on design work, ensuring that every product feature is visually compelling, functionally robust, and aligned with our company’s mission to empower users in their financial journeys. Through close collaboration with cross-functional teams, your work will be instrumental in revealing insights hidden in our users’ financial data, shaping the aesthetic and strategic direction of the app, and helping users achieve their financial goals through clear, accessible, and engaging design.

Specifically, you will:

• In collaboration with the GPM, develop and drive the Platform product vision and strategy in alignment with business objectives and user needs. Help to coordinate design resources and prioritize projects based on Platform group’s strategic goals and team capacity.
• Work closely with product managers, engineers, researchers, data, and other stakeholders to align on product vision and ensure design feasibility.
• Lead, manage, and mentor a small team of designers, fostering growth, collaboration, and excellence in design practices.
• Work closely with Product Design Ops to maintain and evolve the end-to-end design process, ensuring efficient workflows, high-quality outputs, and timely delivery of design assets.
• Champion user-centered design principles by overseeing the creation of seamless experiences across Platform features (and beyond) to ensure that all designs are intuitive, accessible, and informed by user research, testing, and feedback.
• Utilize data analytics and user feedback to inform design choices and iterate on designs to improve user outcomes.
• Present design concepts and strategies to senior leadership and other stakeholders, clearly articulating design rationale and decisions.
• Design, create, and test prototypes alongside the Research team to validate user needs and refine design solutions.
• Work directly with Rocket Money Design Systems to maintain and evolve the company’s design system, ensuring consistency, scalability, and efficiency across all product touch points.
• Drive continuous innovation, proposing new ways for users to engage with Rocket Money's services and improving the overall design process.
• Stay informed of industry trends, emerging technologies, and design best practices to continuously elevate the product and the team's capabilities.
• Participate in the recruitment process, identifying and onboarding top design talent to expand the team’s capabilities.

ABOUT YOU ????

• You have at least 8 years of experience in user experience design or a similar role, with a demonstrated track record of impactful design solutions and effective team leadership.
• You have at least 2 years of experience in a role with design management responsibilities.
• You are proficient in Figma (our tool of choice at Rocket Money), though experience with similar tools like Sketch is also highly valued.
• You have a strong understanding of how design translates into code and are adept at communicating with engineering teams, appreciating how your decisions impact engineering processes.
• You are not only an effective executor but also a skilled mentor, capable of leading initiatives from concept to completion while guiding other team members.
• You embody empathy and leadership, considering the impact of your designs on users while fostering a collaborative and supportive environment.
• You are a strategic thinker and problem-solver, thriving on tackling challenges and finding innovative solutions while mentoring others to do the same.
• You maintain an open mind and are willing to mentor and lead by example, compromising when necessary for the project's success and team growth.
• You excel in a collaborative environment, not only sharing your work but also encouraging and critiquing the work of others to refine and enhance outcomes.

WE OFFER ????

• Health, Dental & Vision Plans
• Competitive Pay
• Matching 401k
• Unlimited PTO
• Lunch daily
• Snacks & Coffee
• Commuter benefits

Additional information: Salary range of $140,000 - $170,000/year + bonus + benefits. Base pay offered may very depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.