​​About the Role:

Hims & Hers is seeking a highly motivated, talented, and experienced Senior Software Engineer to join our dynamic Mobile team. In this role, you will collaborate closely with cross-functional teams, including engineering, product, design, medical, marketing, and analytics, to build innovative features that drive significant growth across all treatment categories on hims.com and forhers.com, as well as our iOS and Android mobile apps. By enhancing the user experience and optimizing acquisition funnels, you will play a pivotal role in expanding our customer base and increasing revenue.

You Will:

• Lead and execute the design, development, and deployment of high-impact features for our web storefront
• Build scalable and performant solutions primarily within the front-end that drive business growth
• Mentor and develop team members by setting best practices for architecture, coding, delivery, and operations
• Foster collaboration across engineering pods and teams to create reusable, scalable solutions, contributing to architecture blueprints that benefit the entire organization
• Partner with key stakeholders in product, design, infrastructure, marketing, and project management to make data-driven decisions and optimize performance
• Contribute to the technical and strategic vision of the Customer Experience Engineering pods, identifying and implementing new technologies to enhance security, scalability, reliability, and performance
• Collaborate with backend and quality engineers to deliver high-quality code that powers hims.com and forhers.com
• Contribute to a culture of continuous improvement by actively participating in sprint ceremonies and process refinement

You Have:

• 7+ years of experience in software engineering, preferably in an e-commerce or growth-focused engineering environment
• A strong understanding of modern web technologies (React, GraphQL, Javascript, Typescript, HTML5, CSS3)
• Proven experience building complex consumer web applications with a strong understanding of state management
• Strong understanding of CSS, design principles, and component library creation
• Exceptional problem-solving skills and meticulous attention to detail
• Excellent communication and collaboration abilities, with the capacity to translate technical concepts to both technical and non-technical audiences
• Strong understanding of responsive design and cross-browser compatibility
• Ability to prioritize effectively, manage multiple projects, and deliver results on tight deadlines
• Familiarity with cloud hosting providers such as AWS

Nice To Have:

• Passion for healthcare and a keen interest in understanding the complexities of the problem space
• Experience leading and mentoring engineering teams
• Proficiency in TypeScript, GraphQL, and power user of tools such as Datadog, Amplitude, and Growthbook
• Expertise in Domain Driven Microservice Architectures and Micro Front-Ends

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

***PLEASE NOTE: Although this position is "remote," the applicant MUST live and work in either Croatia, Germany or Sweden***

About the role:

• Design, develop, document and implement solutions for Glooko’s Mobile applications
• Partner with engineers, architects & product management to implement end to end applications
• MVVM Architectures and reactive programming
• Maintaining software quality and adopt right architectural principles
• Functional and design patterns with a focus on performance, security and scalability
• Proven ability to be an independent thinker and dynamic problem solver
• Design, develop, document and implement solutions for Glooko's Diabetes Data Management platform
• Develop, test, or modify programs, based on and related to user or system design specifications
• Write code that is scalable, modular, maintainable, reusable, and well-tested
• Optimize complex data models for understandability and performance
• Work in an agile development environment with understanding of agile/lean delivery methods
• Design, develop and oversee unit tests to ensure application logic is fully exercised for each application component
• Communicate effectively with team and other stakeholders on stages and project completion goals or dates
• Provide technical oversight to the development process including code reviews and mentoring of the technical team
• Deliver end-to-end solutions with a focus on hitting delivery milestones

About you:

• Bachelor Degree in Computer Science, Math, or Engineering
• 5+ years of software development experience
• 3+ years experience developing mobile apps that have been successfully delivered to customers
• Experience in designing, coding, and debugging mobile applications for various platforms, such as iOS or Android, using programming languages like Swift and Kotlin
• Strong attention to detail and knowledge of MVVM design patterns
• Ability to work well in a team while providing technical guidance and mentoring to junior engineers on mobile development best practices, code reviews, and architectural decisions
• Excellent written and verbal communications skills
• Experience and knowledge of Scrum and Agile tools. JIRA and Atlassian tools experience is a plus
• Experience in modern deployments through a CI/CD pipeline
• Strong understanding of Core Foundation and UIKit, including View Controller lifecycle, notifications, and delegation along with Core Bluetooth and HealthKit experience is a plus

About Glooko:

There are over 420 million people in the world with diabetes and Glooko helps them, as well as their physicians and care team, manage the disease more easily and cost effectively. Glooko is the Unified Platform for Diabetes Management and provides an FDA cleared, HIPAA compliant Web and Mobile (iOS and Android) application for people with diabetes and the clinicians who treat them. The platform seamlessly unifies data from over 80 of the leading blood glucose meters, insulin pumps, continuous glucose monitors, activity trackers, and biometric devices to deliver insights that improve personal and clinical decision support.

Glooko’s mobile app and web dashboard enable patients to easily track and proactively manage all aspects of their diabetes care. Glooko’s Population Tracker and APIs offer diabetes-centric analytics and supply insightful reports, graphs and pattern-triggered notifications to patients, health systems, and payers. The Glooko platform also allows customers and third-party developers to create branded modules for Glooko users.

Launched in 2010, Glooko is funded and managed by visionary technologists and leaders in healthcare.

Overview

About the Role 

You will be joining a dynamic team consisting of manual and automation test engineers working on cutting-edge technology. You will be instrumental in building and maintaining automation frameworks across all of our products. You will be Identifying a variety of automation tools and evaluating which brings the most value for our products not only from a software perspective but also from a hardware perspective. You will be a key player in laying down our foundational building blocks to increase our automation coverage and streamline our continuous integration process to achieve quicker release cycles. You will establish best practices and standards throughout our QA department. You will closely collaborate, actively participate, and have a voice on our team to ensure our products are delivered with the highest quality possible.

About the Team 

Caper is one of the critical pillars of Instacart’s new Connected Store technology. Caper offers smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience.

About the Job 

• Spearhead the development of automated functional integration tests and E2E tests across all our products utilizing open-source test frameworks.
• A Hands-on self-motivated engineer capable of working collaboratively in building a continuous integration environment. 
• Perform complex database queries and manipulations for test, staging, etc.
• Perform functional, regression, integration, smoke, E2E, load and performance testing.
• Assist with manual testing as needed.
• Develop trained data, test data, and model validations for machine learning tests.
• Will work closely with engineering, product management, cross-department partner teams within an Agile environment using JIRA as our backbone for collaboration.
• Be a strong voice of reason exercising clear judgment making data-informed decisions in order to improve and maintain the utmost quality within our products.
• Daily “bug hunting” – always on the lookout for defects, usability improvements, cosmetic “eye sores”, etc. and properly track them for resolution.

About You

Minimum Qualifications

• Bachelor’s degree in Computer Science or equivalent experience.
• 5+ years of working as a SDET/SDE, with 3+ years in a leading role and/or independent contributor.
• Minimum 3-year experience with automation tools such as Appium, Expresso Selenium, Selendroid (or similar for Android app test automation).
• Minimum 3-year experience with IntelliJ, TestNG, and Jenkins.
• Must have built an automation framework from scratch.
• Experience programming with Java,  Python, shell and/or C++.
• Experience interacting with RESTful API and skilled in Rest Assured, Postman (or similar)
• Experience with System Design.
• Experience working with MongoDB and MySQL.
• Solid understanding of GIT.
• Strong analytical skills, self-motivation, attention to detail and leadership ability.

Preferred Qualifications

• Experience automating tests for android applications, Web Applications & Services.
• Experience in establishing and maintaining full CI/CD pipelines.
• Experience with Gitlab.
• Knowledge of basic software engineering practices surrounding coding standards, code reviews, source control management, build process, and test.
• Experience with AI and ML test principles and strategies.
• Exposure to GCP and microservices.
• Familiar with JIRA and TestRail.
• Highly effective communication, both oral and written.

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

The Opportunity

To achieve our ambitious goals, we’re looking for a Security Engineer focused on native application security join the Product Security team within our Trust & Enterprise organization. Our commitment to user trust is unwavering, and this new team member will play a crucial role in maintaining the trust of millions of users who rely on our products. With their expertise, we can drive security enhancements throughout our portfolio of native applications (macOS, Windows, iOS, and Android).

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As a Security Engineer in Product Security focused on native applications, you will:

• Drive the security posture for our native applications.
• Partner with the product and engineering teams to integrate reproducible security practices into the product development lifecycle.
• Develop and implement security processes to identify, evaluate, and mitigate security risks in our native AI products.
• Conduct threat models, code reviews, pen testing, and offensive security exercises, focusing on native applications.
• Build solutions to technical security problems, fully working as an engineer and not merely an analyst.
• Support our bug bounty security researcher community and maximize learning opportunities in our engineering processes.
• Educate and mentor team members on security best practices.
• Keep up-to-date with the latest security systems, standards, authentication protocols, and product offerings.
• Represent Grammarly’s security engineering team both within and outside of the company.

Qualifications

• Has 6+ years of relevant experience in the security engineering space. 
• Has strong experience in native app security for at least one of our platforms (Android, iOS, macOS, Windows) and an interest in growing skills for the remainder. 
• Is familiar with programming languages such as C#/.Net, Swift, and Kotlin.
• Has a strong understanding of cybersecurity threats, vulnerabilities, and mitigations, particularly how they interact with native applications.
• Has excellent problem-solving skills, with the ability to work independently and handle multiple tasks.
• Has strong communication skills and can explain complex security issues in understandable terms.
• Nurtures the talent in the team and raises the technical talent bar when recruiting for their team.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-PM1

OVERVIEW

About the Role -As the Customer Experience RX Specialist, you will be the voice of Instacart, fielding real-­time calls, and occasionally emails from our customers, shoppers, pharmacists, and retailer partners. The ideal candidate is someone who is passionate about customer experience and knows what it means to go above and beyond as an advocate for the Instacart community. You must be calm in the face of chaos, caring, and compassionate, and be able to have a strong sense of empathy in difficult situations. Our team consists of customer support professionals, dedicated to supporting customers via phone.

About the Team -The Instacart Rx Customer Experience team is focused on supporting our broad ecosystem of customers, shoppers, retailers, pharmacists, and internal stakeholders through direct support and scalable solutions. Key tasks include supporting inbound Rx related interactions including order/delivery inquiries, How to questions, App support, and so much more while adhering to HIPAA guidelines. We are a service-centric and analytics-driven team that thinks upstream to implement solutions that delight our community, improve performance, and scale through better automation, process, and product experience. 

ABOUT THE JOB 

• Create an exceptional, personalized service experience for users
• Provide positive, fast, and complete support resolutions to users via various access channels
• Provide support to shoppers, customers, Retailers, Pharmacists and internal stakeholders
• Identify common trends within support interactions and escalate appropriately
• Act with the customer in mind and advocate for the user community
• Communicate effectively and exercise sound judgment when interacting with customers
• Infuse all interactions with empathy and kindness
• Excellent attention to detail and ability to proactively solve for the customer

ABOUT YOU

Minimum Qualifications

• Must be a bilingual speaker (English & Spanish)
• 1­+ years experience in customer service or call center
• Superior telephone etiquette
• Flexible schedule, willing to work non-traditional business hours and weekends. We offer morning, afternoon, and night shifts.
• Dependable and punctual time management skills
• Comfortable with technology, working with computers, and excels at multitasking
• Agile and willing to work in a consistently evolving work environment, subject to rapid change and uncertainty
• High tolerance for stress, complexity, and change
• Strong writing skills and impeccable attention to detail
• Empathy and the ability to take initiative for the customer
• Strong problem-solving skills ­with the ability to creatively resolve difficult situations
• Ability to quickly learn web­-based user support applications
• High-level of comfort and familiarity with smartphone applications (iPhone and Android)
• Must have access to and be able to effectively use a fully operational smartphone with an active carrier 
• Capability to type at minimum, 35 WPM 
• Repetitive motion - ability to type frequently and regularly use the wrists, hands, and/or fingers
• Physical demands - sedentary work; sitting most of the time up to 8 hours daily and 40 hours weekly
• Ability to wear a phone headset

Extensive reading of work-related material requires considerable visual attention

Preferred Qualifications

• Contact center experience supporting pharmaceutical and/or medical is a plus, but not mandatory

About the role

As a Principal Software Engineer on our video player team, you will lead the design, development, and optimization of our next-generation video player library. You will be an advocate for pushing our core values of excellence in operations, engineering, and delivery. You will establish relationships across Engineering, Program Management, Product, and QA to help establish our technology roadmap to meet our primary goals. You will join an international team of 100+ client engineers and leaders that have helped establish Crunchyroll as the leader in its space.

In the role of Principal Engineer, you will report to the Software Engineer Director, Video Players.

We are considering applicants for the location(s) of US-Remote

About You

• You are passionate about technology and the streaming space and have 15+ years industry experience.
• You have the experience to sustain our core values of excellence in operations, delivery, and engineering.
• You have been a developer, technical leader, and an architect of front end customer facing applications.
• You have developed solutions used by millions of users.
• You can demonstrate experience working with your product and program peers to help establish technology roadmaps.
• You can demonstrate experience leading technology leaders and driving important engineering programs.
• You apply judgment and experience to balance trade-offs between competing interests.
• You have expertise in multimedia frameworks and protocols, such as MPEG-DASH and HLS.
• You have hands-on experience developing in multiple code stacks - mobile, web, backend, db, infrastructure.

About the Team

The Video Player team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Remote

ABOUT THE ROLE

As a Senior Penetration Tester with A-LIGN, you will be part of a dedicated pen testing team whose sole purpose is to test and improve the security of our clients’ systems and data across a wide range of industries. This is not an entry level position, but a position open for an experienced, seasoned or specialized hacker. If you have an appetite for penetration testing and want to build your knowledgebase and skillset; this position is for you.

ABOUT YOU:

• Passionate about information security and identifying exploitable vulnerabilities before threat actors can take advantage of them
• Ready to find more efficient ways to accomplish your work
• Continuous desire to grow, develop and advance skills
• Can work independently, or collaboratively with the team
• Desire to provide highest quality test and deliverables to clients without cutting corners
• Proficiency with scripting languages (Python, Bash, JavaScript, PowerShell)
• Self-driven in a remote working environment, motivation to continuously provide high quality work and deliverables
• You enjoy hacking (ethical), follow threat feeds, latest threat trends, know a thing or two about exploits (or have written some yourself)
• You enjoy working in a group, and believe in open collaboration as a team.
• You enjoy sharing knowledge and lessons learned, you like to share the specialized knowledge or skills you may have with the team
• You don’t make excuses for a difficult challenge, you make scripts instead.
• You know the OWASP top 10 and SANS top 20, and have an opinion about one vs the other.

MINIMUM QUALIFICATIONS

• Master’s or Bachelor’s degree in cybersecurity, management information systems, computer science, or relevant discipline.
• Two of the following penetration certifications required: GWAPT, CEPT, LPT, GPEN, CPT, GXPN, PenTest+, GAWN, GMOB, CRTOP
• Proficiency with scripting languages (Python, Bash, JavaScript, powershell)
• Knowledge of incident response/forensics/red-teaming or DevOps a huge plus but not required. 
• You have 5+ years of experience with penetration tests and vulnerability assessments; including internal, external, wireless, mobile, and web application testing.
• You have an understanding of API’s, how they work, and how to test them.
• You have used cloud CSP’s such as AWS, Azure, AliCloud, Google cloud, Rackspace, and any internal associated components/controls.
• You can perform social engineering campaigns including phishing, vishing, and physical.
• You can re-image your own system when necessary, and navigate Kali Linux to conduct penetration tests, with only command line access as necessary.
• You can create, modify, and write documents from command line, and write Bash scripts to automate or facilitate tasks as necessary.
• You can write professional reports with proper grammar, spelling, and punctuation, that need very little QA review.
• You can communicate with clients, and understand if something needs to be escalated internally.
• You are comfortable monitoring the metrics of a project, personal utilization, and constant improvement toward efficiency.
• You are willing to expand your knowledge, obtain relevant certifications, and meet CPE requirements as necessary.
• You are ready and willing to learn, and accept a new challenge.
• You have three or more certifications such as CEH, OSCP, OSCE, GWAPT, GPEN, CEPT, LPT, CPT, GXPN, PenTest+, GAWN, GMOB, CRTOP

Skills:

• You have working knowledge of Kali Linux and standard security assessment tools (e.g., NMAP, metasploit, Scapy, Burp Suite, SSLStrip, Ettercap, Nessus, Nikto, AppScan) and  can talk about any others you have used.
• You have strong written and verbal communication skills.
• You can run scans and perform tests with minimal impact to client networks.
• You have an understanding of both iOS and Android application testing, and how to jailbreak/root devices, use emulators.
• You know about SOAP/REST/JSON web APIs and how to test them.
• You have experience using interpreted languages (Ruby, Python, PHP, etc.) 
• You can explain findings in a non-technical form.

The ideal candidate may also have:

• Programming experience in one or more of the following languages: Ruby, Python, Perl, C, C++, Java, and C#
• Knowledge of network protocol design, or zero day exploitation
• Know about static code analysis and have used SCA tools
• You have soldered to a device to exploit it, or extract information from an embedded device.
• You are an innovator, you feel something is missing, and want to create it.
• Want to work in IoT, embedded testing, or research niche threat and exploitation for the future.

REPORTS TO:Managing Consultant

PAY CLASSIFICATION: Contract- Part Time

RESPONSIBILITIES

• Execute internal, external, wireless, mobile, API and web application pen tests.
• Execute social engineering tests, including phishing, vishing, and physical.
• Execute vulnerability scans and assessments.
• Compile and write client reports

About A-LIGN 

 A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com 

Come Work for A-LIGN! 

Apply online today at A-LIGN.com and learn about life at A-LIGN by following ourCareers at A-LIGN LinkedIn! 
A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply! 

Acuity Scheduling's mission is to help appointment-based businesses start and grow their service by allowing clients to directly schedule appointments, removing administrative burden and giving our users more time to focus on what they love doing. We are a distinct brand and platform within the Squarespace suite of products. We pride ourselves on our user-friendly interface, powerful features, and exceptional customer support, helping thousands of businesses worldwide streamline their operations and grow.

We are seeking a Senior React Native engineer to join our mobile team. You will report to an Engineering Team Manager and have the option to work onsite, hybrid, or fully remote (U.S. only). Acuity Scheduling is headquartered in New York City.

You'll Get To...

• Design, development, and maintenance of Acuity mobile applications using React Native.
• Collaborating with cross-functional teams to define, design, and ship new features.
• Optimizing application performance and ensuring a smooth user experience.
• Writing clean, maintainable, and reusable code.
• Implementing and maintaining integrations with backend services.
• Troubleshooting and debugging application issues.
• Staying up-to-date with the latest industry trends and technologies.
• Mentorship and guidance of junior developers, fostering a culture of continuous learning and improvement.
• Participating in code reviews and providing constructive feedback to peers.

Who We're Looking For

• 5+ years experience in building mobile apps using React Native.
• You have a deep understanding of React Native and JavaScript/TypeScript.
• Good understanding and experience of native iOS and Android platforms.
• You thrive in collaborative environments and enjoy working with cross-functional teams.
• Developed mobile applications that have been deployed on the App Store and Google Store.
• You are a passionate mobile developer with a strong track record of delivering high-quality apps.
• Deep knowledge of Apple App Store, Google Play Store, and the entire mobile store lifecycle including store policies, publishing, deployments, and provisioning.
• Expert knowledge of React Native and state management libraries such as Redux or MobX.
• A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices.
• Demonstrated experience with API-first applications using REST.
• A strong focus on high-quality mobile UI experiences.
• Strong understanding of mobile CI/CD pipelines, Fastlane and Github actions..

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Hack week twice per year!

Cash Compensation Range: $128,500 - $198,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid #LI-JP1

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. 

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

As a Senior Solutions Architect, you will identify integrations, produce designs and oversee implementations. Success will be measured by the quality and timeliness of solutions delivered and the ability to build scalable and repeatable solutions. 

You will: 

• Lead technical discovery sessions and creating technical and business solution proposals
• Design and delivering high-quality and scalable solutions to our biggest customers
• Play a key role in the design and implementation stages of our most complex technical projects
• Develop and maintaining relationships with technical contacts at our top-tier clients
• Work with the wider account team to generate and execute strategic account plans
• Work with the other SA team members to coach and guide improvement
• Identify applicable field solutions that can be added to LivePerson’s core offerings
• Champion your clients’ cause via client-facing and internal discussions about the advancement of new innovative product ideas or use cases for our solution
• Undertake your day-to-day activities within the spirit of our core values

You have:

• 7+ years’ experience in overall IT system architecture/design/deployment experience
• Detailed knowledge of broad enterprise architecture concepts, disciplines, and capabilities
• Proven experience architecting SaaS-platform-based integration projects with enterprise brands
• Strong business acumen and ability to articulate technical concepts to an executive audience
• Ability to operate in a fast-paced, dynamic environment, with ability to work well in a team
• Like solving complex industry-related problems
• Love of automating processes and systems 
• Excellent verbal and written communication skills
• Experience with common and popular web development technologies and practices, such as SDK development, REST APIs, popular Cloud platforms (AWS, Azure, GCP), JavaScript
• Experience with GenAI and/or bots
• Familiarity with mobile development (iOS or Android) is a plus

Benefits: 

• Health: medical, dental, vision and wellbeing.
• Time away: vacation, dependent care, holidays, wellness days, and more
• Health: Medical, Dental and EAP.
• Time away: 28 days holiday + up to 5 Care Days.
• Financial: Workplace Pension Scheme, Employee Stock Purchase Plan.
• Family: Paid Parental Leave, maternity support.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: Group life insurance, exclusive perks and discounts and more.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.