Program Manager Remote Jobs

66 Results

1d

Program Manager

Full TimeagileMaster’s DegreeDesignc++

DRT Strategies, Inc. is hiring a Remote Program Manager

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1d

Program Manager

Full TimeagileDesignscrumc++

Blue Acorn iCi is hiring a Remote Program Manager

Program Manager - Blue Acorn iCi - Career PageSupport teams in ensuring prioritized work is re

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5d

Clinical Program Manager

Colorado Christian UniversityHybrid Remote, Lakewood, Colorado
5 years of experience

Colorado Christian University is hiring a Remote Clinical Program Manager

Description

About the Job
 
The Clinical Educational Program Manager is responsible for planning, organizing, and overseeing clinical education and training for nursing students in a clinical environment, across academic programs. This includes assessing educational needs, facilitating training requirements, and ensuring clinical compliance. The Clinical Educational Program Manager works closely with Directors and Deans to ensure that nursing students are prepared with the necessary unit-specific knowledge and competencies to provide high-quality patient care in line with best practices and regulatory standards. This hybrid position requires 1 -2 days per week on campus.
 
About CCU 
  1. Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
  2. Colorado Christian University was founded in 1914 on two principles — grace and truth. CCU’s scriptural foundation comes from John 1:17: For the law was given through Moses; grace and truth came through Jesus Christ. (ESV)
  3. CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
  4. A leader in higher education, the University has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had nine consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.
  5. CCU offers more than 200 degree program options for traditional and adult students through its College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
  6. Scripture states all Christians are called to serve Christ and to minister to others. Because Christians are individuals with different gifts and callings, we serve Christ in a variety of ministry vocations. CCU invites you to explore how you may use your calling and gifts at the University. 
 What is most appealing about working at CCU? 
  1.  Faith-friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
  2. Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
  3. Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
  4.  Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
  We’re looking for candidates who have: 
  1.  A bachelor’s degree in nursing, education, healthcare administration, or related field. 
  2.  3-5 years of experience in clinical education, nursing, or healthcare administration.
  3.  Excellent organizational skills and attention to detail.
  4.  Exceptional communication skills; effective problem-solving skills; and ability to work well under pressure.
  5.  Excellent interpersonal skills and the ability to develop effective clinical partner relationships.
  6.  Proficiency in databases: Excel, Word, PowerPoint, Microsoft Office Suite, Brightspace online environment, and other cloud based platforms.
Key Job Duties   
  1.  Provide efficient, effective, and high quality administrative support and leadership in the area of   clinical education and online programs to the directors, faculty, and students of the School of   Nursing and Health Professions.
  2.  Manage all required clinical requirements for students in all nursing programs.
  3.  Verify and manage the student’s completion of all hospital requirements prior to a clinical rotation.
  4.  Track clinical experiences including location, preceptors and hours for all nursing students in all   nursing programs.
  5.  Organize and implement all events related to the Online programs.
  6.  Provide tech and resource support for in-seat classes in the BSN program in collaboration with   SNHP Administrative team.
  7.  In collaboration with Directors, create master schedules, maintain course schedules, collaborate   with the CAGS scheduling teams, and monitor semester faculty assignments.
  8.  Oversee student application and acceptance processes for all graduate student nursing   candidates.
  9.  Maintains close communication and collaboration with the Deans and Directors regarding online   programs, student concerns, and faculty needs.
  10.  Other duties as assigned.
 Work Environment
 
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends.  Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.
 
What we offer our employees:
 
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process. Compensation will be assigned at a range of $21.63 - 24.03 per hour. Pay is assigned by reviewing a combination of job-related factors that may include: internal/external pay equity, the salary structure/pay grade, or a candidate’s qualifications/experience for the job. A wage range posted is not a guarantee of a specific wage and CCU reserves the right to make pay decisions based on economic and equity considerations. CCU does not determine pay based on sex or any other protected status.
 
Application Deadline    
Applications will be accepted until position is filled. 
 

Spiritual Requirements

  1. Committed follower of Jesus Christ, who believes there is no salvation apart from faith in his atonement on the cross, by grace alone becoming "born again" thus beginning a personal relationship with Christ, the Son of God.
  2. Able to effectively communicate personal faith and apply biblical principles and convictions in the workplace. Must have a strong sense of calling to the ministry of Colorado Christian University.
  3. Regularly attend and be engaged in meaningful involvement in a Bible-believing evangelical local church. Knowledgeable about the Word of God and passionate about Christian education.
  4. Must be a traditional evangelical Christian whose lifestyle is in consonance with sound Christian principles, is compatible with CCU’s Statement of Faith, and is in agreement with the Strategic Priorities promulgated by the University.
Review of applications will continue until the position is filled. Colorado Christian University does not discriminate on the basis of race, color, national origin, ethnicity, ancestry, sex, age, physical or mental disability, military or veteran status. CCU is committed to an environment free from discrimination and harassment and calls on every member of the university community to be vigilant in deterring and reporting all violations. CCU does reserve the right to exercise preference on the basis of religion in all of its employment practices. All employees who work at CCU must demonstrate a spiritual testimony consistent with our evangelical mission and follow our lifestyle expectations.

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10d

Senior Program Manager

GustoDenver, CO; San Francisco, CA; Remote
SalessqlDesign

Gusto is hiring a Remote Senior Program Manager

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

You will drive strategic programs and initiatives, supporting numerous teams to solve complex problems they face, and execute large cross-functional programs that bring our strategic vision to life. You will set the standard for how to ready the business for important technical and operational change. You’ll be customer-obsessed, strategic, detail-oriented, and highly creative.

About the Team:

The Program Management Office (PMO) helps plan and execute on some of the highest priorities impacting the customer here at Gusto. Directly supporting multiple teams, we lead through crystal clear priorities and roadmaps and organizational rigor. As a leader on the PMO team, you will have the opportunity to partner with business leaders across Product, BizTech, Operational Teams, Sales, and Customer Experience in helping us continue to drive best-in-class experiences for our customers.

Here’s what you’ll do day-to-day:

  • Identify the framework design principles for a program that will generate success 
  • Lead and support cross-functional programs and projects interfacing with Product and Customer Experience
  • Create and implement readiness plans to prepare the business for weekly and monthly launches
  • Provide reporting vertically and horizontally in the biz
  • Develop and manage programs and project plans and charters for cross-functional initiatives
  • Provide insights and recommendations based on data that will drive our CX strategy
  • Build and implement scalable processes
  • Serve as thought partner for CX operators leaders
  • Hypothesis-driven problem solving to drive our business with a “how do we get to yes” mindset

Here’s what we're looking for:

  • 6-8 years of relevant work experience in analyst roles, biz ops roles, program management, and/or project management 
  • Experience with Asana and Google Sheets is strongly preferred
  • Stakeholder and program management mastery. A proven track record of executing large projects, both in terms of scope, number of stakeholders and impacted teams/organizations
  • Ability to develop insightful quantitative analyses, paired with strong critical thinking and business judgment  
  • Proven process improvement experience and love making things more efficient
  • Executive presence and ability to influence senior leaders
  • Deep empathy and obsession for our small business customers
  • Strong desire for continuous improvement
  • A passion for helping others
  • Comfortable analyzing, questioning and leveraging data
  • Experience with Excel and SQL - nice to have

Our cash compensation amount for this role is $115,000/yr to $136,000/yr in Denver & most major metro locations, and $140,000/yr to $165,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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11d

Information Technology Program Manager

TestProsRemote (and New Carrollton), MD
Full TimeagileBachelor's degreeqac++

TestPros is hiring a Remote Information Technology Program Manager

Information Technology Program Manager - TestPros - Career Page

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11d

Staff Technical Program Manager

InstacartUS - Remote
MLMaster’s DegreeBachelor's degreeDesign

Instacart is hiring a Remote Staff Technical Program Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

 

About the Role

This role offers the opportunity to put technical expertise and leadership skills towards driving high impact in programs that enhance our products, platforms, and the experiences of millions of customers, shoppers, retailers, advertisers, and the broader developer community. As a (Senior) Staff Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the industries across grocery, retail, and restaurants by delivering on Instacart’s most complex and impactful efforts. You will be the owner of programs and associated business and technical outcomes, working closely with cross-functional teams across Engineering, Product, Data Science, Product Design, Business Development, Marketing, and others to define success, the strategy, requirements, track key metrics, lead execution, mitigate risks, and deliver on time with high quality outcomes. We are looking for driven individuals who thrive in a fast-paced Engineering environment, are passionate about quality and team performance, and feel comfortable making decisions on scope and technical trade-offs as well as building executive-level narratives. You will be required to operate independently, identify issues and opportunities proactively, lead from the front and by example, and be seen as a leader by senior leadership as well as various cross-functional teams across the broader organization.

Every day we solve increasingly complex business and technical problems that involve deep thinking and cross-functional collaboration to tackle. You will drive towards outcomes that have incredibly high impact across each of our 4-sided marketplaces: customers, shoppers, brands, and retailer partners. You will set the bar for what it means to deliver first-class, high quality experiences for our customers. Join us in this opportunity to lead a digital transformation of the industry by building technology that’ll power the next wave of innovative, scalable, and robust experiences to our customers.

 

About the Team

The Technical Program Management team is an integral part of the Instacart R&D organization. TPM operates within Engineering but drives priorities independently, so we align ourselves with the company’s highest priorities, biggest tech and product challenges, and our role strengths. Our team tackles some of the meatiest problems as we lead Instacart’s products, platforms, and operational excellence forward. Our work and its impact spans all sides of the marketplace: from using advanced ML to offer highly personalized replacements for out of stock items, to helping people save money through coupons and deals for their favorite brands, to unlocking innovative ways to shop for and deliver groceries, to evolving our ML tech stack and data infra, and so much more. We are seen as trusted thought partners to deliver on Instacart’s strategy at scale and enable strong cross-team and functional collaboration that results in teams across the company to achieve more together.

 

About the Job 

  • You are seen as a leader within the Instacart consumer space, and seen as a trusted thought partner to organizational and cross-functional leaders.
  • You “see around corners”, inform priorities, and are sought after to undertake the most challenging, unscoped problems.
  • You lead the strategy, planning, roadmap, and technical execution of XL-sized programs with a high degree of uncertainty, ambiguity, complexity, and visibility.
  • You are a natural key partner and influencer with Engineers, Product Managers, Product Designers, Data Scientists and other cross-functional partners to define outcomes, key results, and path to deliver. You define and deliver on requirements and execution plans, and manage an overall program's progress and outcome.
  • You own clear and effective communication with stakeholders, including senior leadership, while raising priorities, risks, and course changes independently and proactively. You have shown you can influence decisions by senior leaders.
  • You create a win-win by growing the pie. You foster a culture of teamwork and shared goals, create a collaborative and motivating team environment, and drive the right balance of process and velocity to ensure efficient, high quality, yet timely delivery.
  • You are not only seen as a clear leader within TPM, but you regularly contribute more broadly to Instacart’s success by suggesting and driving organization-wide initiatives as well as mentoring and coaching others around you.

 

About You

Minimum Qualifications

  • 10+ years of post-graduation experience in a technology field, preferably as a technical program manager, product manager, software engineer or engineering manager (technical domain), or related technical discipline.
  • Experience in defining, delivering, derisking, and clearly exhibiting a combination of product and engineering prowess. You can clearly demonstrate how you are an angle-changer to outcomes.
  • Can wear multiple hats to create strategy memos, write functional specs, define high level technical requirements, derive insights from structured data, and leverage LLMs as a productivity multiplier in addition to defining program structure & strategy.
  • Experience in managing complex, ambiguous, multi-org programs end-to-end, from early conceptualization and definition to launch, throughout a software development lifecycle.
  • A strong communicator, collaborator, and natural storyteller. You can distill multiple streams of information, convey priorities and risks, and build a strong narrative for stakeholders. 
  • Bring executive presence with senior leaders. You are comfortable writing detailed plans as well as upleveling to an executive-level deck.
  • Show strong ownership, accountability, and intellectual curiosity to understand executional and technical problems in depth, identify potential issues, and proactively incorporate mitigations into a realistic plan.
  • Exhibits a growth mindset, can give and receive ongoing feedback, and can swiftly adapt to operating norms across diversity of teams.
  • Bachelor's degree or greater in a technology or engineering discipline.

 

Preferred Qualifications

  • Master’s degree in a technology or engineering discipline.
  • Demonstrated ability to manage a cross-functional team of technical professionals.
  • Shown ability to advocate and land architectural and technical decisions at the highest engineering leadership levels.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policyhere.

Offers may vary based on many factors, such as candidate experience and skills required for the role.Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offeringshere.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$234,000$260,000 USD
WA
$225,000$250,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$215,000$239,000 USD
All other states
$194,000$216,000 USD

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14d

Trade Compliance Program Manager

Western DigitalMilpitas, CA, Remote
salesforceoracleDesign

Western Digital is hiring a Remote Trade Compliance Program Manager

Job Description

As a member of Western Digital’s Global Trade Compliance team, this individual will engage in the oversight, enhancement, and maintenance of the Western Digital’s customs compliance programs including management of policies, procedures, and guidance in support of business operations.  This individual will also support export compliance and control measures.

Essential Duties & Responsibilities:

  • Help drive the development of SOPs and training and the refinement and implementation of customs and import compliance-related processes and best practices.
  • Manage the Company’s customs registrations and licenses, reconciliation, and drawback programs.
  • Monitor and assess impact of local and global customs changes and related laws and regulations, ability to summarize and provide guidance to mitigate risk (e.g., Section 301, USITC litigation cases, Forced Labor, Preferential Trade Agreements, Supply Chain Due Diligence, etc.).
  • Contribute to ERP and other business systems enhancement including drafting business requirements, technical specifications, and test scenarios associated with systemic Trade controls.
  • Work closely with cross-functional teams and global business partners to ensure socialization and alignment of Customs and other Trade requirements.
  • Serve as the resource for internal business partners, providing compliance information, including guidance on procedures, risks, and Trade data management.
  • Coordinate with internal teams, customs brokers, logistics providers, and government agencies to resolve customs-related issues and inquiries.
  • Support oversight and enhancement of export control programs including parties screening, end-user/end-use controls, licensing, commodity control assessment, and anti-diversion risk controls.
  • Work with local and regional resources to monitor, assess, and communicate the impacts of global customs changes and related laws and regulations.
  • Oversee the accuracy, completeness, and retention policy of Company’s Trade records including conducting regular audits of import processes and transactional activities to ensure compliance with Trade regulations and internal policies.
  • Support the development of SOPs and training and the refinement and implementation of Customs compliance-related processes and best practices.

Qualifications

Required:

  • BS/BA degree required; Brokers License preferred.
  • 8+ years of direct import and export compliance experience, preferably with semiconductor or technology industry.
  • Solid understanding of the Section 301 Tariffs, and Reconciliation programs, HTS and ECCN classifications
  • Comprehensive knowledge of Customs Regulations, Valuations policies and US export controls.
  • Proven experience with Trade classifications.
  • Experience conducting trade compliance risk assessments.
  • Oracle GTM proficiency is highly desired, Salesforce a plus; tech savvy and comfortable dealing with systems and utilizing technology to address compliance needs; can design processes and systematic controls.
  • Critical thinking, diligence, excellent problem solving and record retention skills; ability to work successfully in a global, cross-functional, multi-cultural team environment.
  • Ability to learn new and different technologies and stay abreast of emerging technologies.
  • Ability to communicate cross-functionally and contribute to strategic initiatives.

Skills:

  • Excellent analytical skills and ability to detect trade compliance risks and vulnerabilities.
  • Skilled in MS Office suite of products (including MS Teams).
  • Effective written and verbal communication skills; ability to communicate technical details to various stakeholders; able to quickly adjust priorities to meet business needs.

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15d

Senior People Program Manager

GrammarlySan Francisco; Hybrid
Designc++

Grammarly is hiring a Remote Senior People Program Manager

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 40 million people and 50,000 organizations. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Senior People Program Manager to join our People team. This role will be critical in driving operational excellence, building scalable processes, and delivering strategic programs that empower our employees to thrive.

As a Senior Program Manager, you will serve as a strategic partner and operational leader for the People Team, helping define and execute key initiatives. This is a highly collaborative role that requires cross-functional partnership and a focus on delivering results. You’ll have the opportunity to contribute to programs that shape the employee experience, manage talent processes, and enhance organizational capabilities.

In this role, you will:

  • Lead the design, implementation, and continuous improvement of strategic initiatives and core talent programs.
  • Act as the project lead for strategic priorities, ensuring seamless execution, stakeholder alignment, and measurable outcomes.
  • Analyze key people metrics and deliver insights to inform leadership decisions.
  • Develop and manage communication strategies to ensure clarity, consistency, and alignment across the organization.
  • Partner with senior leaders to create scalable solutions that align with business goals and enhance employee engagement.

Qualifications

We’re seeking a dynamic team member who combines strategic vision with operational rigor. The ideal candidate will possess:

  • 5-7+ years of experience in program management, organizational development, or a related field.
  • Demonstrated success in designing and implementing scalable people programs.
  • Strong project management expertise with the ability to juggle multiple priorities and meet deadlines.
  • Outstanding communication skills, including the ability to craft, deliver, and manage messaging for diverse audiences across the organization.
  • Analytical and data-driven mindset to derive insights and inform decision-making.
  • Exceptional stakeholder management skills, with a proven track record of influencing and aligning cross-functional teams.
  • Experience managing complex cross-functional initiatives with high impact.
  • A proven ability to adapt to change, think critically, and solve problems creatively.
  • A collaborative approach to teamwork, building trusted relationships across diverse teams.
  • Passion for fostering an inclusive and high-performing workplace.
  • Embodies Grammarly’s EAGER values—ethical, adaptable, gritty, empathetic, and remarkable—and is inspired by our MOVE principles: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching 
  • Paid parental leave
  • Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
  • Home office stipends
  • Caregiver and pet care stipends
  • Wellness stipends
  • Admission discounts
  • Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

Zone 1: $158,000 – $218,000/year (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-Hybrid

 

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19d

Vendor Operations Program Manager

GustoDenver, CO - Hybrid; Orlando, FL; Las Vegas, NV; United States - Remote
Bachelor's degreeAbility to travelqa

Gusto is hiring a Remote Vendor Operations Program Manager

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

This role is a unique opportunity to make a huge impact in helping scale Gusto’s CX capabilities through our third-party partners. The right candidate understands vendor operations and is an expert in breaking down the details of support workflows and helping create the business case to engineering to invest in tools that our partners will rely upon every day. The work you will do will be the foundation that our partner network will rely upon for years to come. 

About the Team:

The Vendor Operations team extends the capabilities of our world-class CX organization. By working with partners that share our values, culture, and vision, we ensure our customers have the experience they expect when they connect with us.

Here’s what you’ll do day-to-day:

  • Be the expert in end-to-end CX-related customer workflows 
  • Provide timely support to partner escalations
  • Use your fluency in CX tools to create requirements that will bridge the gap between what our partners can do today and what they will be able to do tomorrow. Identifying these opportunities will be key to our ability to scale.
  • Perform data analysis and execute data-informed initiatives to enhance operational performance by partnering with internal business partners (BizTech, IT, engineering, etc)
  • Work with our vendor partners to test new functionality and scale the business
  • Identify process and product-related roadblocks and work efficiently to remove them
  • Be a central point of contact for all communications affecting vendor groups
  • Create, implement, and maintain standard operating procedures (SOPs) that allow our vendor partners to excel at performing their workflows
  • Drive daily and weekly syncs with vendors and internal stakeholders

Here’s what we're looking for:

  • 3+ years of work experience in a customer experience role (ideally experience with contact center, program management, project management, and/or supporting a 3rd party vendor)
  • Ability to travel internationally once per quarter to conduct in-person site visits
  • Proven track record of delivering high-quality results in current role while also taking pride in driving operational efficiencies and process improvement
  • Experience in root cause analysis, tools roadmaps, QA, and improving the customer experience
  • Ability to influence others, oftentimes remotely
  • Ability to manage multiple priorities and deadlines simultaneously
  • Transmit and foster our values, serving as an example of Gusto RISE principles
  • Bachelor's degree or equivalent real-world experience

Our cash compensation amount for this role is $85,000/yr to $111,000/yrinDenver & most major metro locations, and $103,000/yr to $133,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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Integral Ad Science is hiring a Remote Senior Technical Program Manager

As a Senior Technical Program Manager you will champion stakeholder satisfaction by leading and empowering cross-functional teams in accelerating the delivery of program initiatives. This is a newly created position within a growing TPM function, and you will have the opportunity to help shape a modern technical program management organization. If you are someone who is excited about making a direct impact on the tech roadmap, partnering with leaders across the organization to find innovative solutions to complex problems, and bringing structure and processes to help teams be more efficient, this could be an exciting opportunity for you! 

What you’ll get to do: 

  • Lead large-scale, complex, multi-disciplinary engineering projects and initiatives that drive customer value and impact for our users 
  • Manage technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based and data-driven decisions
  • Lead programs by achieving alignment on program scope, release planning, as well as aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional alignment
  • Be a key member in building out and expanding the TPM function across the R&D organization, including driving engineering strategy, defining OKRs and KPIs, and building out supporting processes and procedures
  • Be a catalyst within the organization – help drive change and advance our Research & Development strategy globally, including building our engineering brand, and developing a learning and knowledge sharing initiative to name a few
  • Provide visibility to program status report (issues, risks, metrics, etc.) on an ongoing basis to all stakeholders and team members
  • Identify and take ownership of tasks to improve developer/engineer efficiency to maximize developer hands on keyboards and minimize unnecessary meetings and communications
  • Implement processes that drive accountability and integrity in estimation practices by utilizing data-driven insights from historical performance
  • Act as a scrum master for development teams. This includes assigning and delegating  tasks appropriately, ensuring the team’s work aligns with priorities and overall schedule, and ensuring the team is fully deployed to name a few

You should apply if you have most of this experience: 

  • 5-6+ years experience in technical program management or operational role 
  • BA/BS degree in engineering, computer science, or similar degree 
  • Prior experience leading large scale, enterprise programs within a software or SaaS environment
  • Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
  • Strong communication and proven ability to develop relationships, credibility, and rapport with senior executives, technical and non-technical team members 
  • Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies and best practices 
  • Excellent analytical and problem-solving skills with a history of hands-on, detail, and action orientation
  • Strong attention to detail and prior experience managing competing and high priority tasks
  • Extensive project management experience and understanding of supporting frameworks, methodologies, and toolsets

About Integral Ad Science

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visithttp://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

#LI-Remote

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27d

Senior Technical Program Manager (Remote)

HackerRankRemote within India
DevOPSgolangjiraazurejava.netdockertypescriptkubernetespythonAWSjavascriptNode.js

HackerRank is hiring a Remote Senior Technical Program Manager (Remote)

As a Technical Program Manager on HackerRank’s Content Team, you’ll play a pivotal role in creating and curating world-class coding challenges that power all HackerRank products. Our mission is to enable organizations to hire the best technical talent by assessing skills across a wide spectrum of roles and technologies. We’re seeking a highly technical, customer-focused leader who can scale content delivery, engage with developer communities, and drive operational excellence to support our growing content needs.

You will:

  • Customer Collaboration: Interface with customers to understand their needs, drive adoption, and contribute to revenue growth by enabling tailored technical solutions.
  • SME Network Engagement: Build and manage our Subject Matter Experts (SME) network to curate high-quality coding challenges. Drive developer outreach and partnership programs to grow the network and establish credibility as a thought leader.
  • Operational Excellence: Streamline content delivery processes and identify automation opportunities to improve quality and efficiency. Collaborate with engineering teams to implement tooling and process improvements.
  • Content Expansion: Lead initiatives to expand the range of technical skills assessed on our platform and ensure adoption among existing and new customers.

We are looking for:

  • Experience: 5+ years in Technical Program/Project Management or Technical Product Management or similar role, with a strong technical foundation.
  • Customer Engagement: 2+ years of experience working with customers to deliver tailored technical solutions.
  • Technical Skills: Experience with front-end, back-end, cloud, and DevOps technologies such as JavaScript, TypeScript, React, Node.js, Python, Java, GoLang, .NET, AWS, Azure, Docker, Kubernetes, and CI/CD pipelines.
  • Tool Proficiency: Expertise with GitHub for collaboration and familiarity with tools like Linear, JIRA, Confluence, and Slack.

Nice to have:

  • Experience working with open-source communities and contributing to developer ecosystems.

Join us to shape the future of developer assessments and enable organizations worldwide to hire the best technical talent!

Benefits & Perks:

We have a full package of competitive benefits and perks, which include the following:

  • One-time home office set up stipend
  • Monthly Remote Work Enablement Stipend
  • Professional Development Reimbursement
  • Wellbeing Benefits (Headspace, Cleo, etc)
  • Generous paid time off, paid leave for new parents, and flexible work hours
  • Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
  • Employee stock options, flexible work hours, and time off

About HackerRank:

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 23M+ developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Notice to prospective HackerRank job applicants:
We’ve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.
Here’s how to spot the real deal:

  • Our Recruiters use @hackerrank.com email addresses.
  • We never ask for payment or credit check information to apply, interview, or work here. 

Thanks for your interest in HackerRank! 

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28d

Senior Staff Technical Program Manager

InstacartCanada - Remote (ON, AB, BC or NS Only)
MLMaster’s DegreeBachelor's degreeDesign

Instacart is hiring a Remote Senior Staff Technical Program Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

 

About the Role

This role offers the opportunity to put technical expertise and leadership skills towards driving high impact in programs that enhance our products, platforms, and the experiences of millions of customers, shoppers, retailers, advertisers, and the broader developer community. As a (Senior) Staff Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the industries across grocery, retail, and restaurants by delivering on Instacart’s most complex and impactful efforts. You will be the owner of programs and associated business and technical outcomes, working closely with cross-functional teams across Engineering, Product, Data Science, Product Design, Business Development, Marketing, and others to define success, the strategy, requirements, track key metrics, lead execution, mitigate risks, and deliver on time with high quality outcomes. We are looking for driven individuals who thrive in a fast-paced Engineering environment, are passionate about quality and team performance, and feel comfortable making decisions on scope and technical trade-offs as well as building executive-level narratives. You will be required to operate independently, identify issues and opportunities proactively, lead from the front and by example, and be seen as a leader by senior leadership as well as various cross-functional teams across the broader organization.

Every day we solve increasingly complex business and technical problems that involve deep thinking and cross-functional collaboration to tackle. You will drive towards outcomes that have incredibly high impact across each of our 4-sided marketplaces: customers, shoppers, brands, and retailer partners. You will set the bar for what it means to deliver first-class, high quality experiences for our customers. Join us in this opportunity to lead a digital transformation of the industry by building technology that’ll power the next wave of innovative, scalable, and robust experiences to our customers.

 

About the Team

The Technical Program Management team is an integral part of the Instacart R&D organization. TPM operates within Engineering but drives priorities independently, so we align ourselves with the company’s highest priorities, biggest tech and product challenges, and our role strengths. Our team tackles some of the meatiest problems as we lead Instacart’s products, platforms, and operational excellence forward. Our work and its impact spans all sides of the marketplace: from using advanced ML to offer highly personalized replacements for out of stock items, to helping people save money through coupons and deals for their favorite brands, to unlocking innovative ways to shop for and deliver groceries, to evolving our ML tech stack and data infra, and so much more. We are seen as trusted thought partners to deliver on Instacart’s strategy at scale and enable strong cross-team and functional collaboration that results in teams across the company to achieve more together.

 

About the Job 

  • You are seen as a leader within the Instacart consumer space, and seen as a trusted thought partner to organizational and cross-functional leaders.
  • You “see around corners”, inform priorities, and are sought after to undertake the most challenging, unscoped problems.
  • You lead the strategy, planning, roadmap, and technical execution of XL-sized programs with a high degree of uncertainty, ambiguity, complexity, and visibility.
  • You are a natural key partner and influencer with Engineers, Product Managers, Product Designers, Data Scientists and other cross-functional partners to define outcomes, key results, and path to deliver. You define and deliver on requirements and execution plans, and manage an overall program's progress and outcome.
  • You own clear and effective communication with stakeholders, including senior leadership, while raising priorities, risks, and course changes independently and proactively. You have shown you can influence decisions by senior leaders.
  • You create a win-win by growing the pie. You foster a culture of teamwork and shared goals, create a collaborative and motivating team environment, and drive the right balance of process and velocity to ensure efficient, high quality, yet timely delivery.
  • You are not only seen as a clear leader within TPM, but you regularly contribute more broadly to Instacart’s success by suggesting and driving organization-wide initiatives as well as mentoring and coaching others around you.

 

About You

Minimum Qualifications

  • 10+ years of post-graduation experience in a technology field, preferably as a technical program manager, product manager, software engineer or engineering manager (technical domain), or related technical discipline.
  • Experience in defining, delivering, derisking, and clearly exhibiting a combination of product and engineering prowess. You can clearly demonstrate how you are an angle-changer to outcomes.
  • Can wear multiple hats to create strategy memos, write functional specs, define high level technical requirements, derive insights from structured data, and leverage LLMs as a productivity multiplier in addition to defining program structure & strategy.
  • Experience in managing complex, ambiguous, multi-org programs end-to-end, from early conceptualization and definition to launch, throughout a software development lifecycle.
  • A strong communicator, collaborator, and natural storyteller. You can distill multiple streams of information, convey priorities and risks, and build a strong narrative for stakeholders. 
  • Bring executive presence with senior leaders. You are comfortable writing detailed plans as well as upleveling to an executive-level deck.
  • Show strong ownership, accountability, and intellectual curiosity to understand executional and technical problems in depth, identify potential issues, and proactively incorporate mitigations into a realistic plan.
  • Exhibits a growth mindset, can give and receive ongoing feedback, and can swiftly adapt to operating norms across diversity of teams.
  • Bachelor's degree or greater in a technology or engineering discipline.

 

Preferred Qualifications

  • Master’s degree in a technology or engineering discipline.
  • Demonstrated ability to manage a cross-functional team of technical professionals.
  • Shown ability to advocate and land architectural and technical decisions at the highest engineering leadership levels.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta and British Columbia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN
$203,000$255,000 CAD

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29d

Technical Program Manager

TaniumAddison, TX (Hybrid)
UX

Tanium is hiring a Remote Technical Program Manager

The Basics

Our CTO organization is actively seeking a Program Manager to support the CTO organization's product development activities. In this role, you will play a critical role in ensuring the precision of ideation, development and ultimate delivery of new Tanium product features. The ideal candidate will have a strong background in technology, attention-to-detail, and a passion for managing the development of products from cradle to grave. You will represent the Product Organization in collaboration with several departments including Engineering, UX, Enablement, & Marketing to usher these products through development lifecycle.

A successful candidate will be a strong communicator, organized, and self-sufficient. The candidate will be able to bring their industry expertise to drive vision and development cross-functionally across all levels of the organization. Must have a successful track record of working with stakeholders on new products.

 What you’ll do

  • Facilitate product launch process from ideation to delivery phase while driving efficiency and consistency.
  • Manage timelines & communicate product readiness to leadership
  • Collaborate with cross-functional teams, including subject matter experts, UX, Engineering, Enablement & Marketing
  • Support additional project management and product development processes as needed

 We’re looking for someone with

  •  Education
    • Bachelor’s degree
  • Experience
    • A passion for becoming an expert in Tanium’s product and technology  
    • 5+ years experience in creating and reviewing content – preferably at a security company  
    • Expertisein editorial practices and conventions.  
    • Excellent organizational and time-management skills.  
    • Outstandingoral and written communication skills.  
    • Exceptional attention to detail and the ability toidentifyand correct errors.  
    • Ability to work independently and collaborate effectively in a remote work environment.  
    • Expertisein product-related project management & launch processes 
    • Ability to work in a fast-paced environment and manage multiple projects simultaneously.  

 

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.  

What you’ll get

The annual base salary range for this full-time position is $85,000 to $260,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

 

For more information on how Tanium processes your personal data, please see our Privacy Policy.

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30d

Senior Technical Program Manager

EgnyteRemote, India
Full TimeDevOPS5 years of experienceazureqac++kubernetes

Egnyte is hiring a Remote Senior Technical Program Manager

Description

Senior Technical Program Manager

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role hasa great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

IconDescription automatically generatedInvested Relationships

IconDescription automatically generatedFiscal Prudence

IconDescription automatically generatedCandid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

 

We are looking foraSeniorTechnicalProgram Managerwithpractical experience in building and maintaining SaaS production infrastructure in Azure(asprimary) and Google (assecondary) clouds,who will be instrumental in drivingdeliveryofstrategicprojectsand initiatives within Egnytecloudinfrastructure.

 

WHAT YOU’LL DO:

 

  • You will be collaborating closely withexecutive team,seniormanagers andkey staffengineersin India,Polandand UStoplan andexecutetechnicalroadmap for Egnyte cloud infrastructure,ensuringitsalignmentwith the company’s business objectives and technology strategy.
  • As part of above roadmap execution, you willbe managing andreportingvariousinfrastructureprograms, including
    • servicemigrationsbetweenGoogleand Azurecloudenvironmentsand/orbetweendifferent cloudregions,
    • service migrations to Kubernetes
    • service updatesrelated tosecurity, performance, scalability,reliability,andcost optimizations,
    • deploymentsand rolloutsofnewly createdservicesto supportevergrowing portfolio ofbusiness functions
    • migrations to new OS and DB systems, or new storage types,
    • updates to build, test anddeployment pipelines, logging stacks, monitoring and alerting systems, etc.
  • You will be coordinatingspecific project tasks and managing dependenciesbetweendifferentfunctional teamsincludingDevOps, Engineering, SRE, IT,Security, QA,DBA,Build, and similar.
  • You will be reporting to PMO Head in India on operational level, and to PMO Director based in US on strategic level
  • Yourprimaryworkplace will be off-site(asEgnyte India isafullyremote teamfor now)
  • Youshould expect totravela few times a yearwithin Indiaborders,to attend internal company meetups and integration events,and occasionallyabroad,to Polandand/ortoUS

 

YOUR QUALIFICATIONS:

  • At least 5years of experience in technical program management ofMicrosoft andGooglecloud infrastructure projects, anda minimumof10years of overallprogram managementexperience.
  • Strong understanding of MicrosoftAzureand GoogleCloudtechnologies,and a proven deliveryrecordofinfrastructure projectscompleted in both environments.
  • Good understandingofKubernetesandServerlessarchitectures,Databases, compute, network, storage, security, and observability toolsinMicrosoftAzureand GoogleCloud
  • Goodunderstanding of CI/CD pipelines,automation frameworks,service deploymentsat scale in production environments,and commonpracticesforservice- and infrastructure-levelsmonitoring, alerting,andrecovery
  • Solidunderstanding ofnon-functional requirements for cloudservices and applications,and processessupportingtheir practical implementation
  • Excellent verbal and written communication skills,ability todeliver an engaging message across various organizational functions and levels
  • Bachelor’s degree in computer science,informationtechnology,business, or a related field.
  • MicrosoftAzureand/orGoogleCloudcertificationswill be highly appreciated

 

BENEFITS:

  • Competitive salaries
  • Company equity depending on role and level
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for life insurance
  • Flexible hours and PTO
  • Mental wellness platform subscription
  • Gym reimbursement
  • Childcare reimbursement
  • Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

 

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+30d

Senior Program Manager

OddballRemote
agileBachelor's degreeDesignc++

Oddball is hiring a Remote Senior Program Manager

 

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Senior Program Manager to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you'll be doing:

Working hand in hand with our design, innovation, engineering, leadership and government partners to oversee all things pertinent to the successful implementation and delivery of a major government initiative. You’ll work on everything from financial oversight, personnel management, delivery timelines, client relations, etc., to ensure the delivery, scope and quality of the entire program is on schedule and running effectively and efficiently.

What you’ll bring:

  • Personnel Management: Experience staffing, growing and leading successful and driven teams
  • Client facing experience: Extensive client and vendor interaction with a history of satisfied customers and long term relationships
  • SAFe and Agile: Experience in leading and managing cross functional agile teams within a SAFe environment
  • Systems Management: Ability to organize and bring together technology, people, vendors, management, etc. to tackle complex and multi-level business problems
  • Implementation: Ability to implement both short and long term strategic initiatives to meet, maintain and exceed goals
  • Financial management: Extensive finance expertise, experience with large-budget oversight, the ability to forecast revenue, and make impactful, data-driven decisions based on findings
  • Technical competency: Ability to interface, understand, and oversee technical teams and projects

Requirements:

  • Must be a US Citizen and able to work domestically 
  • Must be able to attain low-level security clearance 

Education:

  • Bachelor’s degree 

Benefits:

  • Fully remote
  • Yearly stipend
  • Comprehensive Benefits Package
  • Company Match 401(k) plan
  • Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@Oddball.io

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $125,000 – $190,000

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phData is hiring a Remote Senior Program Manager

Job Application for Senior Program Manager at phData{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"phData","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/010/147/resized/Copy_of_Untitled_(7).png?1617892865"},"title":"Senior Program Manager","datePosted":"2024-11-19","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eWe’re looking for an experienced Senior Program Manager who will help lead us through our next phase of growth. We’ve built our brand and our position in the market on the back of delivering incredible results for our clients. As a result, we have projects with some of the largest and most well-known companies in the world.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eIn this role, the Senior Program Manager oversees multiple high visibility projects using\u003cstrong\u003e \u003c/strong\u003eagile best practices, ensuring alignment across internal teams, including sales and delivery, and key customer stakeholders.\u0026nbsp; The ideal candidate is a seasoned leader with a strong track record of managing and scaling large, strategic customer portfolios (\u0026gt;$10M) and developing a robust delivery organization. A core part of this role will also involve nurturing future leaders within the team, helping us grow responsibly while staying true to our engineering principles and positive culture. This is an exciting opportunity for someone ready to take on high-impact responsibilities and drive our next stage of growth.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAbout You:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou are a self-starter who thrives on taking on complex challenges and seeing projects through to completion.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eYou are proactive, composed under pressure, and confident in making informed decisions.\u003c/li\u003e\n\u003cli\u003eYou are skilled in building and nurturing relationships, with a natural ability to connect with others\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eYou are adept at uniting team members from diverse backgrounds and locations to achieve shared goals.\u003c/li\u003e\n\u003cli\u003eYou are attentive to both verbal and nonverbal communication, actively listening to understand.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eYou are passionate about identifying and implementing process improvements to boost efficiency.\u003c/li\u003e\n\u003cli\u003eYou are energized by fast-paced, dynamic environments that evolve quickly.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eYou are eager to gain a broad understanding of new and complex technologies.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eYou are able to take full ownership of responsibilities and exhibit accountability in all situations.\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eJob Requirements:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e10+\u003c/strong\u003e years of Technical Program Management including experience managing customer relationships, timelines, scopes, budgets and resources (specifically architects and engineers on custom developed software projects)\u003c/li\u003e\n\u003cli\u003eProven experience successfully managing multiple customers concurrently maintaining a billable utilization of 85+%\u003c/li\u003e\n\u003cli\u003eStrong background managing data, AI, and or analytics projects\u003c/li\u003e\n\u003cli\u003eMust have direct client facing experience in a consulting or professional services organization\u003c/li\u003e\n\u003cli\u003eHands-on experience as a Portfolio/Program Manager with expertise in Agile methodologies and a strong understanding of Waterfall project management.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eDemonstrated expertise in Jira, Azure DevOps, MS Project and Microsoft Office Products (Excel), and written techn

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+30d

Sr Technical Program Manager

ServiceNowHyderabad, India, Remote
salesforceDesign

ServiceNow is hiring a Remote Sr Technical Program Manager

Job Description

Job Description

Team & Role

The Senior Technical Program Manager position is part of a global team who reports to the Senior Manager of Supportability and Readiness.  This position is critical to the support organization as we prepare the support teams for upcoming features, new products, and depreciation of existing features in an effort to provide an exceptional customer experience.

We are a fun and energetic team of technical experts who work cross functionally with development, product and support teams to understand technical features and provide support with an appropriate level of training at the right time. We proactively reduce case volume through a proven risk analysis process and our technical expertise.

What you get to do in this role:

  • You will be responsible for ensuring our Global Technical Support Team is ready to support all existing and new releases in the assigned Business Area.   
  • Work with Engineering Business Areas and product operations teams to implement the Transfer of Information (TOI) for support around new releases – identify and address risk items, key features, functionality changes, etc.
  • You will be responsible for understanding the details of development, identification of training needs, identification of tooling needs, assessment of resource impacts, and identifying other mitigation activities to maximize customer satisfaction of the support received.
  • You will be the single point of contact between engineering and Global Technical Support for the assigned products and applications. This includes overall supportability and the readiness of support for new releases.
  • You will be working with Engineering and Support teams globally, and will be responsible for striving towards continuous improvement in key Support metrics including Customer Satisfaction, Time to Relief, Time to Resolve, Escalation Effectiveness, etc.
  • Work with the global support delivery leaders to ensure that the application is being supported well, Backlog, headcount, knowledge training gaps, includes facilitating and leading initiatives to improve the customer experience.
  • Be the point of contact from support with engineering, professional and product operations for the said applications and products.
  • Represent Global Technical Support in the development and release process of new family versions, which include providing feedback on architecture design and operability of product features.
  • You’ll identify problems other missed, make reasoned decisions with imperfect or ambiguous information, and be proactive in identifying the best path forward
  • Advocate and champion design thinking and methodologies throughout the product development lifecycle.
  • Work on new, complex, high-priority initiatives while remaining flexible and meeting tight deadlines
  • Apply your breadth of experience to model, prototype, and iterate on our existing solutions

Qualifications

Preferred Qualifications:

  • BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
  • Experience working on and managing large projects or programs with cross-functional teams.
  • Deliver solutions and strategies while mitigating or removing obstacles.
  • Experience utilizing software to keep projects organized, track metrics, and report on progress.
  • At least 2-4 years of experience in Customer Support in a high-tech industry, preferably SaaS environments
  • At least 2 years of support services experience, including Technical Support operations and Release Management in a high-tech industry, preferably SaaS environments (ServiceNow, Salesforce, Workday, etc.)
  • Exposure and working knowledge of Enterprise Customer Support environments using best practices such as ITIL. Experience on Service products, preferable ServiceNow like ITSM, ITBM, ITOM, etc.
  • Excellent leadership skills with the ability to work independently and collaborative with cross functional organizations within ServiceNow
  • Collaborate across multiple teams and functions. As such, demonstrated ability to work effectively with his/her peer group and leading by influence is an absolute must.
  • Excellent interpersonal, written and oral communication skills, demonstrated by the ability to: listen to and empathize with others; convey confidence; provide exemplary levels of service; resolve conflict effectively; collaborate with, and facilitate groups.
  • Outstanding presentation skills and ability to demonstrate value to stakeholders at various functional levels

 

Preferred Qualifications:

  • 5+ years of project/program management experience in mid/large size companies, ideally on a design team
  • Leads (or significantly contributes to) large, cross-functional initiatives – and creates successful outcomes
  • Acts as a change ambassador by promoting and communicating new ideas to propel innovative and scalable solutions across our organization.
  • Communicates with candor and empathy while sharing learnings from individual and team experiences to drive continual improvement for self and others
  • Previous ServiceNow experience preferred

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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+30d

Programmatic Manager

Charlotte TilburyLondon,England,United Kingdom, Remote Hybrid
Designmobile

Charlotte Tilbury is hiring a Remote Programmatic Manager

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

As a Programmatic Manager you will take full ownership of our global programmatic initiatives. Working closely with the programmatic trader, you will design market-specific strategies, and deliver effective campaigns by leveraging data, audience, and contextual signals to help drive growth. You will work within our performance marketing team, and cross-functionally with other departments (broader digital, trade and global marketing) to implement campaigns and trade via self-service demand side platforms (DSPs). Crucially, you will work closely with our creative team to deliver best-in-class assets suitable for various programmatic environments.

 

Operating within a hyper-growth environment, you will be a key player in driving growth in brand awareness, new customer acquisition and revenue growth. You will report to the Head of Biddable & Performance. This role is perfect for someone who is looking to expand on their existing programmatic experience and take on a challenge in-house. The role will be suitable for individuals who thrive in a fast-paced, dynamic, multi-tasking, and entrepreneurial environment.

As Programmatic Manager you will

  • Build a programmatic strategy to drive awareness, traffic, revenue, customer growth and retention for CharlotteTilbury.com, complementing other channel efforts.
  • Take charge of budget management and optimisations across multiple platforms to continually increase campaign efficiencies.
  • Work with our media planner to deliver 360 campaigns globally, spanning across NPD, event-seasonal, and brand/awareness objectives.
  • Manage campaigns across display, video, mobile, addressable TV, and audio via various DSPs.
  • Produce and present regular performance reports/ updates to various relevant stakeholders.
  • Identify, negotiate and setup private marketplace deals, and other relevant ad partnerships.
  • Research and recommend relevant add-ons to the existing advertising stack.
  • Manage, coach, and help develop other junior members in the programmatic team.  
  • Collaborate with other channel partners (internal & external) to deliver and optimise the full customer journey.
  • Collaborate with Data Science team to understand the wider impact beyond any immediate/ platform-reported performance, and optimise your tactics and budgets accordingly.
  • Collaborate with cross-functional teams to drive 1st party data growth, contribute to audience segmentation and activation efforts.
  • Continually acquire knowledge and identify new opportunities by maintaining strong relationships with key programmatic vendors.
  • Support local marketing teams with awareness-consideration digital media buying for their respective regions.
  • Collaborate closely with content and creative team to build best-in-class assets for programmatic campaigns, in line with best-practice, and optimised for local markets.
  • Build a test-and-learn approach into standard workflow, from developing hypotheses to testing, analysing, implementing successful results, and iteration.
  • Incorporate global marketing directive into programmatic plans for NPD launches and event-based activations – including creative considerations, messaging, and audience strategy.
  • Monitor competitor and consumer behaviour, to inform ad decisions where relevant.
  • Research into trends, keeping abreast of the latest ad products/ technologies and provide use-case suggestions to help improve KPIs.
  • Work cross-functionally (e.g. with e-commerce, Paid Search, CRM, and other teams) to drive customer growth, activation and retention.

About you

  • 4 – 6 years’ hands-on experience in programmatic trading, preferably from a high-growth company or agency.
  • Proven record in budget and people management, programmatic strategies, and media planning.
  • Excellent hands-on experience activating campaigns across multiple creative formats, in various environments, preferably across international markets.
  • Hands on experience in ad trafficking, Google Campaign Manager and DV360 is a must.
  • Additional experience with other DSPs, e.g. The Trade Desk, DataXu, Verizon-Yahoo, etc. will be a bonus.
  • Strong experience in managing the creative/ content briefing process.
  • Excellent analytical skills, with the ability to manipulate data to identify and recommend optimisation and growth opportunities.
  • Experience in Google Analytics 360 with a strong ability to derive actionable insights.
  • Knowledge of integration with complementary ad tech stack, and add-ons.
  • Experience collaborating with data science team in Marketing Mix Modelling (MMM) and Multi-Touch Attribution (MTA).
  • Experience in DTC brands in beauty and/or luxury sectors would be a strong bonus.
  • Strong pre-existing DSPs partnerships, and programmatic vendors/supply chain relationships internationally will be a strong bonus.
  • A flexible self-starter with a can-do attitude, willing to go the extra mile to deliver results.
  • Excellent communication skills, and the ability to translate complex channel level observations into actionable insights.
  • A people person who can work independently and collaboratively with various stakeholders internally and externally.
  • Ability to perform under pressure, tolerance for ambiguity, and readiness to adapt to changing priorities dynamically.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

  • Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
  • We’re a hybrid model with flexibility, allowing you to work how best suits you
  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
  • Financial security and planning with our pension and life assurance for all
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
  • Bring your fury friend to work with you on our allocated dog friendly days and spaces
  • And not to forget our generous product discount and gifting!

 At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

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Multi Media is hiring a Remote Senior Technical Program Manager

About Multi Media, LLC:

Multi Media LLC, a pioneer in digital innovation, specializes in crafting cutting-edge products for the content creator economy. Our flagship platform, Chaturbate, stands as a pillar in the adult entertainment industry, linking millions across the globe. We are devoted to cultivating a safe, inventive, and engaging community experience.

About this role: 

As the Senior Technical Program Manager, you’ll play a key role in orchestrating large-scale, impactful projects that shape the user experience for millions worldwide, making Chaturbate the best place to build meaningful online interactions. In this role, you'll work with advanced technology and collaborate across teams to ensure that projects are aligned, dependencies are managed, and goals are achieved seamlessly. You'll proactively manage risks, streamline processes, and introduce best practices that keep our platform secure, scalable, and innovative. This role offers the autonomy to influence technical strategy, develop team talent, and work in a collaborative culture that values transparency and expertise, all while enjoying a balanced environment that respects your work-life needs.

In particular, you will: 

  • Drive complex, cross-functional projects across multiple engineering teams, ensuring alignment and progress toward key deliverables. Collaborate with software engineering, quality assurance and CX teams to structure and track feature projects across all stages of the SDLC.
  • Provide clear, consistent project status updates to leadership, highlighting key metrics, risks, and dependencies to support informed decision-making.
  • Anticipate and mitigate project risks by identifying potential blockers early, enabling teams to stay on track through effective resource planning and stakeholder alignment.
  • Establish efficient software delivery processes and coordinate release schedules.
  • Apply project management best practices to ensure timely and within-scope project delivery.

About you: 

  • Demonstrated experience as a Senior Technical Program Manager, leading complex software development programs across multiple agile teams.
  • Proven ability to drive SDLC processes for remote teams, coordinating 10-20 distinct groups to deliver web and mobile systems supporting 2B+ monthly visitors.
  • Track record of delivering critical product features within highly technical environments.
  • Proven ability to independently manage multiple large-scale projects in a project or program management role.
  • Expertise in guiding cross-functional teams to execute projects with multiple dependencies and constraints.
  • Skilled in defining project scopes, identifying and managing risks, coordinating resources, and overseeing schedules to deploy new products and features.
  • Solid knowledge of project performance metrics, with experience in tracking and analyzing KPIs to drive project success and improvement.

While it’s not required, it’s a big plus if you also have:

  • PMI PMP or similar project management certification.

  • Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company.
  • 401k plan with 5% matching.
  • Long & Short term disability insurance.
  • Unlimited PTO.
  • Annual Year-End Company Closure.
  • 12 Paid Holidays.
  • $125/week meals and grocery stipend via Sharebite.
  • Employee wellness programs via Holisticly.
  • EAP and Employee Recognition Programs.
  • And much more!

The Base Salary range for this position is $154,000 - $192,000.This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate's specific pay will be determined on a case-by-case basis and may vary based on the candidate's job-related skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate.

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+30d

Research Program Manager

WebflowU.S. Remote
Webflowremote-firsttableauc++

Webflow is hiring a Remote Research Program Manager

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We’re looking for a Research Program Manager to help us accelerate the impact of our Research team by taking point on building an industry-leading Research Operations practice. Working closely with leadership, other Researchers, and our stakeholders, you will play a pivotal role in building an ethical, scalable, efficient, and impactful research practice to foster customer obsession and build a deeper understanding of everyone who uses Webflow.

On our team, you will effectively collaborate with cross-functional partners and stakeholders to identify friction, diagnose problems, and plan, develop, and implement solutions to optimize our research process. You will take ownership over the tools, knowledge, support, and processes our teams need to conduct research efficiently and with the highest quality possible.

About the role:

  • Location: Remote-first (United States, Mexico City; BC & ON, Canada)
  • Full-time
  • Permanent
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $158,000 - $218,000
    • Zone B: $149,000- $205,000
    • Zone C: $139,000 - $192,000
  • Mexico (figures cited below are in MXN and pertain to workers in Mexico)
    • MXN 761,500 - MXN 1,001,400
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • CAD 180,000- CAD 248,000

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Reporting to the Head of Research

As a Research Program Manager, you'll 

  • Contribute to participant recruiting and the development of a diverse and engaged participant pool.
  • Diagnose and fix operational inefficiencies in our Research Engagement process.
  • Evaluate how research is dispersed and consumed within Webflow to optimize for quality, coherency, and impact.
  • Assess, procure, and manage vendor relationships, including freelancers, agencies, and software tools.
  • Help evangelize and education Product, Marketing, Customer Success, and other teammates on the impact of research, how to engage with their Research partners, and current industry best practices.
  • Build and manage Research assets, including dashboards, screeners, playbooks, templates, guides, and other documentation.
  • Mentor and coach Researchers, ResearchOps staff, and Webflowers executing self-service Research projects.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

  • Experience working in a Research Operations role and/or as a Researcher with demonstrated ability to think systematically about the research engagement process and how it can be improved.
  • Comprehensive understanding of Product/Design/User Research as it applies to cloud-based technology, as well as the role Research Operations plays in this setting.
  • Demonstrated skills for collaborating closely with other Researchers, Designers, and Product Managers, particularly in a facilitation or coaching role.
  • The ability to think systematically, identify widespread issues and proactively build proposals of how we might fix uncovered issues.
  • Strong oral and written English skills a must.

You’ll thrive as a Research Program Manager if you…

  • Are self-motivated, detail-oriented, and able to work effectively and authoritatively with cross-functional teams and stakeholders.
  • Have strong time management and prioritization skills with the ability to improvise under tight timelines and changing environments
  • Work autonomously to drive critical initiatives forward, taking ownership over the successful outcome
  • Share work early and often, gathering feedback and building consensus to deliver high-impact outcomes, expanding your influence within the organization.
  • Have experience configuring a variety of research tools, including but not limited to: Dovetail, Qualtrics, Rally, Respondent, Sprig, Tableau, Tremendous, Userbrain
  • Are constantly seeking ways to improve processes and make work more efficient, taking ownership over the future of Research Operations at your organization.
  • Can draw clear, well-reasoned conclusions and can communicate how you came to that conclusion including potential tradeoffs of each possible solution.

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
  • Flexible PTO for all locations and sabbatical program
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support work and wellness
  • 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice

 

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