Summary/Objectives

We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world?

Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At Tanium our Sales Engineering team works closely with Sales and Technical Account Management (TAM) teams to engage current and potential customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV). 

You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders, from C-level to the technology user. 

Essential Job Functions 

• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates 
• Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities 
• Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges 
• Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals 
• Partner with field engineering teams (TAMs) to ensure maximum technical effectiveness and consistent customer 
• experience throughout the POV process 
• Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills 
• Build, manage and maintain strong relationships with customers, peers and partners 
• Actively participate and speak at regional marketing events and conferences 
• Customer facing Sales and Channel enablement, including training 
• Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and TAM organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle 
• Travel expected to be 40-60% to engage with customers and prospects in person 

 Minimum & Preferred Job Qualifications 

• 8+ years of operational and/or selling experience in endpoint operations or security 
• 4+ years of experience in customer-facing or customer support positions 
• Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments 
• Experience presenting at multiple levels, from C-Suite to Solution Users 
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes 
• Broad knowledge of the IT security, operations, and compliance space and products 
• Deep knowledge with hands-on experience in one or more of the following: 
• Endpoint Security 
• IT Operations Management 
• Regulatory Compliance 
• Broad knowledge of scripting languages is a plus 
• Demonstrated critical thinking skills 
• Excellent written and verbal communication skills 
• Naturally team-oriented with a mission-first attitude 
• BS degree in Computer Science, Mathematics, Engineering or equivalent experience required 

 Core Competencies 

Tanium Competencies: 

• Demonstrates initiative and motivation 
• Excellent oral and written communication skills 
• Team player 
• Person of high ethics and integrity 
• Ability to workin a fast-paced, changing environment 

 About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedInandX. 

As a Solutions Consultant you will partner with our Account Executive team to showcase the power of AdRoll and RollWorks products to potential customers. In doing so, you will drive revenue for the company by managing compelling solution-based value propositions that address the prospect’s critical needs. You will conduct product demos, manage technical validation activities, and ultimately help develop the business case for the prospect during the sales cycle.

This role is open in San Francisco, New York City, orRemotelocations.

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you’ll make:

• Partner with the Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing. Helping solve problems for potential customers and demonstrating the value of RollWorks
• Work with a variety of customers to understand their existing processes and craft solutions using RollWorks
• Deliver captivating product demos highlighting value propositions to get prospects excited about how RollWorks will help them exceed their goals
• Respond to functional and technical elements of RFIs/RFPs
• Provide feedback to product management about the successes and failures in the field

Skills you’ll bring:

• You have 2+ years of solid experience in a customer facing role, and 2+ years of experience in a technical sales role selling to smb/mid-market accounts
• Minimum 2+ years experience in software vendor or SaaS technical sales.
• Experience selling digital marketing solutions for Web analytics, Web site optimization, social media monitoring and management or digital advertising
• Highly organized, motivated self starter with CTV and media knowledge
• Deliver exceptional presentations, and can make anyone passionate about anything, natural problem-solver and very resourceful - garnering support from other people or teams in order to drive opportunities to closure
• Knowledge of Salesforce.com, marketing automation platform, general sales processes, and sales development methodologies

Benefits and perks:

• Competitive salary and equity
• 100% employee coverage for medical, dental and vision premiums
• Short and long term disability benefits at no cost to the employee
• Basic life and AD&D insurance at no cost to the employee
• 401K Plan (Pre-tax and Roth)
• 4 weeks of paid time off and work/life balance
• Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
• Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
• Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
• Ample opportunities to volunteer with local organizations with NextRoll Gives Back
• For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $96,900to maximum salary of $140,700 + commission + equity + benefits. Up to 42.86% commission will be paid quarterly based on achievement of sales targets.

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors

About NextRoll:

NextRoll is a marketing technology company delivering products ambitious marketers use and rely on to grow their businesses. Powered by machine learning and integrated data platforms, NextRoll’s technology serves tens of thousands of businesses globally through its two business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, AdRoll, a marketing and advertising platform for direct-to-consumer brands. NextRoll is a privately-held, remote friendly company headquartered in San Francisco, CA with additional offices in New York City, Dublin and Sydney. To learn more visit nextroll.com.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  To request reasonable accommodation, contact candidateacommodations@nextroll.com.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

As a Senior Solutions Consultant, you'll play a pivotal role in supporting our largest and most strategic accounts alongside new business initiatives. You will work with some of the Region’s largest telcos, banks, insurers, airlines and retailers to deliver incredible Customer and Agent experiences. This role is ideal for those with a consultative, strategic mindset, moving beyond features and functionality, to vision selling and being a subject matter expert on Conversational Messaging & AI. You'll work closely with Solution Consultants, Sales Executives, Sales Leaders, Account Managers, and Professional Services staff, directly interacting with existing and prospective LivePerson customers. Your contributions will be crucial in achieving the APJ revenue target, with commission incentives aligned to these goals. Some travel across the APJ region may be required.

You will: 

• Provide Strategic Consulting: Be a subject matter expert and thought leader to help transform current and prospective customers. Deliver workshops, develop roadmaps and present readbacks that address key business outcomes.
• Architect and Deliver Demonstrations: Build and deliver sophisticated demos around LivePerson's core platforms, including Conversational Cloud, Conversational AI, Voice AI, and Conversational Analytics, along with key partner technologies.
• Develop Sales Strategies: Partner with sales teams to strategise on winning opportunities, architecting new and custom solutions, workshops and engagements, to showcase LivePerson’s best-of-breed differentiation.
• Provide Technical Expertise: Offer technical and industry expertise across various business units within LivePerson, including R&D, Marketing, and Partner Relations leveraging voice, messaging and conversational AI lens.
• Competitive Intelligence: Understand and relay information about competitors, adhering to ethical guidelines.
• Proposal Development: Collaborate on responses to RFPs, RFIs, RFTs, etc., and occasionally mentor new team members in Solution Consulting.
• Educational Support: Provide training to Sales and Delivery teams on solutions and support customer conferences as a demo runner or speaker.

You Have:

• Experience: Minimum 7-10  years in Solution Consulting/Pre-Sales Engineering, Professional Services or Customer Success with a track record in large enterprise deals. Product Management experience is a plus.
• Industry Knowledge: Experience within digital transformation, web, martech, mobile apps, contact centres, voice and AI technologies is preferred.
• Technical Skills: Understanding of IVR and voice bot technologies, basic web development skills (HTML, JavaScript, CSS), Javascript, Node.js a plus, ability to build API integrations and work with JSON data, Conversational AI, 
• Generative AI: prompt engineering and LangChain, and cloud infrastructure.
• Design Skills: conversational design experience in voice/messaging, customer experience and service design skills
• Education: A BA or BS Degree in Computer Science, Engineering, Mathematics, AI, Digital or related fields. Self-taught and boot camp experiences are also valued.
• Communication Skills: Exceptional public speaking and written communication abilities.
• Technical Aptitude: Strong general tech skills, familiarity with OS, office suites, video/photo editing software, and the latest tech developments.

Benefits: 

• Health: medical and mental.
• Time away: vacation, holidays, and care days.
• Financial: Superannuation, ESPP and group life insurance.
• Family: parental leave.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

#LI-Remote

About the team/role

Checkr’s Solutions Engineering team are strategic partners to our Sales and Implementation Teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Customer Success, Technical Account Management, Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners. 

What you'll do 

As a Principal Solutions Engineer, you will strategically partner with the Sales Team to:

• Meet with business leaders at prospect companies to understand their business goals and articulate Checkr’s value proposition
• Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences
• Shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals
• Educate our prospective clients on safe hiring best practices, explaining how other Checkr customers have approached obstacles and challenges, and generally serving as the trust & safety experts during sales cycles
• Answer technical and compliance questions from our prospects and partners 
• Distill and communicate customer needs to the Product team and help drive product roadmap
• Collaborate with Marketing on Case Studies, Use Cases and Marketing Events

What you bring

• 8+ years in related industry or SAAS
• Mastery of the technical sales process, solution design, and proof of value execution
• Expertise in discovery conversations, value-based selling, and world class demonstration and storytelling skills
• Knowledge of RESTful APIs 
• Experience building rapport and working with cross functional teams spanning sales, product management, product marketing and business development 
• Ability to juggle and complete multiple priorities and projects (both internal and external) in a fast-paced environment
• Excellent written, oral, and interpersonal communication skills
• Willingness and Ability to travel as needed (30% or higher)

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. 

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges inall of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, seeour website.

The base salary range for this role is $248,636 to $292,513 inSan Francisco, CA.

The base salary range for this role is $210,384 to $247,511in Denver, CO.

Equal Employment Opportunities at Checkr

Position: Senior Solutions Engineer

Location: Japan

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle. You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Senior Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• 10 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visitwww.classy.org.

Classy is seeking a dedicated and motivated individual to join our team as a Senior Solutions Engineer! In this role, you’ll be serving as a product expert and technical resource for Classy’s most strategic and complex potential and current nonprofit customers. You’ll work hand-in-hand with your account executive counterparts to support in conducting bespoke product demonstrations and strategically solution for problems facing some of the world’s most forward thinking causes. 

Additionally, Solutions Engineers serve as the bridge between our customer-facing and product teams, contributing cross-departmentally to the feedback collection, internal dialogue, and consequent improvement of our product and services.

The ideal candidate is someone who has is adept at product and technology storytelling, has a strong proficiency in solving technical problems, and is constantly looking for ways to expand their knowledge of the nonprofit sector and tech stack.

The Job…

• Develop a deep understanding of Classy's platform, features, and capabilities.
• Effectively translate customer needs into innovative solutions using the Classy platform and our technology partners
• Partner with Account Executives and Account Managers as well as product team members to support sales activities.
• Participate in all aspects of the sales evaluation process to provide expertise in addressing challenges and providing technical solutions. 
• Be a strategic owner in technical presentations and demonstrations: conduct engaging and impactful presentations that showcase the platform's features and benefits in an effort to effectively address customer requirements.
• Act as a liaison between nonprofits and the product team, facilitating effective communication and feedback. Provide valuable insights to inform the product roadmap, advise on feature enhancements, and drive continuous improvement.
• Stay updated on industry trends and standard methodologies in the nonprofit tech space. Share knowledge and insights with the team to enhance their skills and capabilities.

You… 

• Bachelor's degree or equivalent work experience.
• 3-5 years of experience in solutions engineering, sales engineering, or a related technical field.
• Strong technical skills and understanding of SaaS platforms and APIs, most notably the Salesforce ecosystem and other nonprofit tech software and integrations. 
• Outstanding communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Proven track record of collaborating effectively with cross-functional team and forming relationships with customers.
• Strong problem-solving skills and a strategic approach.
• Ability to travel occasionally as needed to meet with clients or attend industry events.

Preferred…

• Experience in the nonprofit or fundraising industry 
• Knowledge of nonprofit fundraising platforms, CRM systems, marketing analytics and e-commerce technologies.
• Background in API and web development, with deep familiarity with REST APIs, webhooks, Wordpress, Drupal, and/or Shopify 

Why you’ll love it here: 

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The expected salary range for this full-time position is $121,500 - $164,500,  which may include potential sales incentive payments, + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” reportreflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for the successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self-project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination of VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem-solving, and the ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high-stakes professional services project SKUs are delivered promptly meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience in managing multiple implementations simultaneously, be meticulously organized, and professional, be an exceptional communicator, be people / customer-centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

• Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and a clear understanding of customer requirements and value proposition
• Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development/delivery, resourcing, and vendor management planning is in place, maintained, and accurate
• Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions
• Write specifications for desired solutions, configurations, and system integrations as needed
• Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assist technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and demonstrate the desired value proposition
• Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management, and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
• Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
• Facilitate and lead weekly meetings, discovery, and design review sessions, demos, etc. as needed
• Responsible for ensuring that all delivery projects’ artifacts are in place and compliance with Nextiva’s delivery methodology
• Assist with demos, configurations, testing, and training as needed
• Stay up-to-date understanding of business processes, issues, and technology especially
• related to the operation of sales, marketing, and customer service departments within an organization

Qualifications:

• BA/BS degree desired
• Minimum of 5 years of solutions delivery experience or solutions engineering experience
• Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
• Must have a Professional and Collaborative demeanor
• Deep technical working understanding of voice, contact center, data movement, andSaaS application requirements
• Exceptional analytical and problem-solving ability
• Experience with Agile/Scrum and Waterfall methodology preferred
• Must be comfortable working in an accountable, high-speed, high-pressure environment
• Highly organized, must be able to handle multiple tasks with speed and accuracy, independently
• Must be capable of prioritizing activities and scheduling to obtain effective results
• Strong oral and written communication and presentation skills
• Excellent customer and vendor relationship management skills and comfortable talking with clients at all levels of an organization
• Will/must manage flexible hours per customer needs and related project milestones
• Must possess strong time management and self-project management skills
• Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

#LI-SP1   #LI-Remote

What you’ll do

You are the technical keystone through the entire sales cycle - pre and post sales. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. You will leverage your technical expertise in Cloudflare’s global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer. As an expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Additional experience might include a combination of the skills below:

• Ability to manage a project, work to deadlines, and prioritize between competing demands;
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other;
• Can explain the difference between authoritative DNS & recursive DNS;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;

Bonus!

• Previous experience in a sales or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• You've built a web application before, or contributed to an existing application in a meaningful way;
• You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare's role in defending against them;
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2;

Please note: This role will require you to be based in Mumbai or Bengaluru.

We have an exciting opportunity for an experienced solutions engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with big enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.

Responsibilities:

• Land an end-to-end value prop for Web Security & Performance that spans the breadth of Cloudflare Product offerings.
• Empower customers in their Security adoption journey, helping them to define a Secure strategy, Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
• You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform
• Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
• Be a Voice of Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
• Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.

Key Skills:

• Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.
• Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack . Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Security teams, Security admins, DevSecOps, Cloud Security architect teams).
• Customer Focus. Customer obsessed leader with an “I will get it done" approach to solving customer challenges.
• Value Realization. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
• Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.

Technical Skills:

• Understanding of “how the internet works”. For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other;
• Strong expertise on Application Security (AppSEC) including but not limited to CDN, WAF, API Security, Bot Management & Network Services.
• Can explain the difference between authoritative DNS & recursive DNS
• Ability to drive conversation around Zero trust & SASE with strong technical understanding of infrastructure play. A bit of more understanding on developer platform (compute & storage) & email security would be added advantage.
• Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Understanding of how customers make buying decisions, how to explain ROI.

Bonus!

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior Solutions Engineer to inspire our customers by helping them understand the art of what’s possible with the Webflow platform. You will uncover customer business and technical priorities, and tell a differentiating story that shows how our solution will help them meet their business objectives. Webflow Solutions Engineers also influence our product direction by championing the customer voice and by staying at the forefront of the digital experience market.

About the role 

• Location: Remote-first  (United States - West region & BC, Canada) **must reside in Pacific or Mountain time zone
• Full-time 
• Permanent
• Exempt status (Relevant to US only)
• Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. 
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $153,000 - $194,000
    • Zone B: $145,400 - $184,300
    • Zone C: $138,000 - $174,000
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • $174,000 - $220,000

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’smarket location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Manager, Solutions Engineering
• 10-25% travel may be required

As a Solutions Engineer you’ll … 

• Guide our customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements.
• Partner with both the Account Executives and potential customers through deep discovery, solution design, technical validation and business case development.
• Build effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges.
• Influence product direction by representing the customer voice while working with product, marketing and sales.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as aSenior Solutions Engineer if you have:

• 2+ years of SaaS technical pre-sales experience, ideally but not necessarily in the Web Development, Content Management, or Digital Experience Platform space
• A consultative approach that earns trust and deepens relationships to help customers solve problems
• Experience with solution and value selling to large customers
• A general understanding of APIs and web development is helpful— HTML, CSS & JavaScript
• An open minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
• Excellent coaching, writing, discovery and presentation skills.

And if you:

• Enjoy working autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
• Thrive in a fast-paced environment where you are comfortable influencing priorities and are adaptable to changing priorities.
• Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

As an Enterprise Solutions Engineer,you will be our technical champion throughout the pre-sales and post-sales processes, bringing customers onto the platform and working closely between sales, customer success, product, and engineering. Furthermore, you'll have the opportunity to make a meaningful impact by scaling our technical go-to-market motion, the product, and the company!

✨ Your Responsibilities

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales and onboarding journeys.
• Architect demos, proofs of concept (POCs), and end to end solutions for our most complex customers, tying back to customer business goals at every stage.
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring we set up the POC and resulting implementation for success from the outset.
• Work cross-functionally to drive technical and process investments that help scale our go to market teams, grow revenue and our ability to implement quickly, and support our growing customer base.
• Own initiatives for the team that drive meaningful impact for the company, e.g. improving our demo environment, identifying how to make onboardings more self-service.
• Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing.

⛰ Your Skills

• Technical Knowledge (SQL, APIs): This role requires fluency in SQL. Lumos is a technical product with a technical customer base, and you’re able to quickly acclimate to this environment. Sufficient knowledge of working in a terminal, database models, APIs, infrastructure, and frontend to debug problems, help direct engineering effort, and resolve issues.
  • Experience in python is a plus 
• High-Agency Customer Champion: You’re excited to work closely with prospects and customers, and are skilled at empowering others. Are empathetic and gain energy from interacting closely with customers. You’ll go the extra mile to make customers feel excited and supported when working with us. Yet you are also able to push back when needed, and can effectively influence others and objection handle concerns.
• Analytical Builder: You start by understanding customer problems before proposing solutions. You enjoy working in ambiguity and are comfortable creating clarity and structure around you as needed. You are detail- and process-oriented. You think analytically to understand bottlenecks and what is the right problem to solve. When it’s time for solutioning, you push for automation, yet also know when to do things that don’t scale.
• Excellent Communicator: Excellent commercial communication skills (written, oral, and presentation). Promote a sense of confidence about Lumos within customers and wow them in interactions! Translate business needs into technical requirements, and articulate product features in terms of customers’ goals.

????Pay Range

• The base salary range for this role is $170,000 - $210,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

???? What We Value

We’re looking for an experienced solutions engineer, ideally with startup experience in B2B enterprise SaaS tech. Having said this, we care much more about your motivation and excitement to grow into the role than we care just about your CV.

Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

Thank you for considering Lumos! ????

*We encourage you to apply even if you think you might not be perfect fit! ????

Available Location: Remote Sweden

What you’ll do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. 

All the resources and training required to be effective for the role, will be provided. 

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below:

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Excellent communication and presentation skills with strong command of business English and (where appropriate) one or more languages of the regionally aligned sales team you will be supporting. 
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
  • Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
  • Can explain the difference between authoritative DNS & recursive DNS?;
  • You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust.

Solutions Engineer

BetterCloud is looking for a Solutions Engineer, to collaborate closely with the Sales and Customer Success organizations as well as partners throughout the world. This person will assist in architecting a solution to meet the customer's application, spend, management, security, and technical needs for their critical SaaS applications. As we continue to grow, we strive to stay ahead of the learning curve in all areas of cloud technology, and work to educate both our internal teams as well as our customer’s teams on best practices around deploying our solutions within their environment.

Requirements

• 2+ years of experience in a customer facing Solutions Engineering capacity. 
• Strong familiarity with SaaS applications such as G Suite, Okta, Microsoft 365, Box, and Dropbox, preferably on an administrative level, as well as REST APIs.
• Ability to think critically and logically under pressure and to quickly communicate complex ideas around a technical topic.
• Have the ability to quickly learn new technical concepts and be self-directed in your learning.
• A positive attitude towards change and ability to adapt.
• Ability to handle customer situations with empathy and ownership

Responsibilities

• Serve as trusted advisor to our prospects and customers throughout the sales process and entirety of the customer lifecycle.
• Understand customer requirements and communicate the business value of solving technology problems using BetterCloud.
• Facilitate solutions discovery, solutions overview, technical deep-dives, and solutions validation sessions with customers.
• Prepare demos and Proof of Concepts (POCs) to demonstrate various use cases for BetterCloud’s Platform.
• Execute the delivery of POCs for customers that have more complex use cases,  to illustrate product capabilities and how they align specifically with customer objectives
• Build relationships with customers by serving as the technical liaison for both sales and success teams.
• Participate in responding to RFIs / RFPs that highlight BetterCloud can meet and exceed customer requirements.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.

Benefits: 

• Competitive salary
• Full benefits package
• Career growth with an industry innovator
• Certification in relevant SaaS application (G-Suite, Office 365, Okta, Box, etc) 

Salary:

Salary Range: $115k-$135k

This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range.  The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.