As a Learning & Leadership Program Manager, you’ll partner with Talent Development (TD) program managers, Talent Business Partners (TBPs), TD LT, and GTO LT to build and oversee critical leadership and career development initiatives. This includes designing, implementing and managing programs that continue to foster leadership growth and career progression across Procore.
In this role, you will utilize your project management, communication, and change management skills to ensure the success and impact of the Leadership & Learning programs at Procore. This role will play a critical role in shaping the future of leadership at Procore and will get to own projects from strategy to execution, reporting to the Head of Learning & Leadership.
The ideal candidate will have a proven track record of designing and delivering impactful leadership development programs, strong understanding of skills and competencies frameworks, and excellent communication skills.
What you’ll do:
Leadership Development
Ensure our Leadership Principles (or expectations) are deeply embedded in all People initiatives, creating a cohesive and consistent leadership culture across the organization.
Design and execute a comprehensive Leadership series featuring key Procore leaders, aimed at developing leadership skills and fostering a culture of continuous learning.
Manager Development
Design and operationalize a manager onboarding program to ensure success in the first 90 days.
Career Development
Develop and implement a robust Individual Development Plan (IDP) framework that guides employees in setting and achieving their career and development goals.
Plan and develop career development workshops to help employees in their career progression, ensuring alignment with Procore’s vision and strategy.
Program Management
Build and maintain strong relationships with internal stakeholders (people leaders, talent business partners, and GTO Leadership Team) to understand talent needs and align leadership development strategies with organizational priorities that drive culture and business transformation.
Orchestrate and execute comprehensive change and communication plans to promote program initiatives.
Build, organize and facilitate training, workshops and events to support the development programs.
Create and maintain relationships with external partners and vendors as needed.
Continuously assess the effectiveness of our programs through feedback and metrics from program participants and key stakeholders, making data-driven adjustments as necessary.
What we’re looking for:
BA/BS in Human Resources, Organizational Development Business Administration or a related discipline. Advanced degree or relevant certification is a plus.
Proven experience (5+ years) in talent management program and project management, particularly in leadership development initiatives.
Strong understanding of leadership development theories, concepts and methodologies
Excellent analytical and problem-solving skills.
Exceptional communication and interpersonal skills.
Ability to work collaboratively in a dynamic, fast-paced environment.
Familiarity with Workday is a plus
See more jobs at Procore Technologies
We’re looking for an Account Executive, Commercial, Owners to join Procore’s Sales Team. In this role, you’ll be responsible for applying an understanding of Procore’s products, sales methodology, processes, prospecting techniques and customer base while selling to strategic mid-size accounts. In this role you will focus on all that can benefit Procore’s world class project management tool for the construction industry. The primary function of this position is new account acquisition. The aim of this role is to grow revenue with an emphasis on new product sales to our customer base. This includes following up on inbound leads, prospecting, qualifying, solution selling, negotiation and closing.
This position reports into the Manager of Commercial Owners, Sales and can be based remotely in the US or in our Austin, TX, Carpinteria, CA, New York NY or San Francisco, CA office. We’re looking for someone to join us immediately.
What you'll do:
Timely follow up and qualification of new prospects from either inbound leads or customer requests generated by marketing
Develop prospecting plans for territory development to build rapport and create opportunities
Research accounts, identify key players, generate interest and obtain business requirements
Maintain accurate and up-to-date forecasts
Provide sales management with reports on sales activities and projects as requested forecasts
Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
Achieve or exceed monthly and quarterly targets
Obtain repeat business, referrals, and references by applying understanding of the unique requirements of your customers
Networking, relationship building, cold calling, lead follow-up through emails, product demonstrations, and execution of service agreements
What we're looking for:
BA/BS or equivalent experience preferred
3+ years of demonstrated successful software sales, preferably B2B
Experience using a consultative, solution based sales methodology desired
Proven record of success in an inside sales and or outside sales based selling model
Proven ability to communicate effectively via telephone and email with customers
Ability and resilience to work in a fast paced sales environment
Ability to develop trusted relationships
Proficiency with Microsoft Office products and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proven ability to develop and manage pipeline and forecasting
See more jobs at Procore Technologies
Customer Success Manager, Commercial, General Contractors
We’re looking for a Customer Success Manager to build, retain, and grow our Commercial client base. In this role, you’ll work closely with our Install-Based Sales and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and objectives. As a successful Customer Success Manager, you’ll use your consultative mindset to leverage Procore’s technology solution with General Contractors. You’ll be instrumental in developing and maintaining C-Level relationships and delivering custom ROI analysis for your client base. You will deliver industry and technology thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership. This role will be positioned to support our Commercial vertical.
This is a Hybrid role reporting to our Austin, TX, New York, NY or Carpinteria, CA office 1x per week. Internal candidates are welcome to apply regardless of location.
What you’ll do:
What we’re looking for:
See more jobs at Procore Technologies
We are seeking a Campaign Manager, NAMER (GC Expansion) to join our growing Marketing team! In this role, you’ll oversee customer expansion marketing activities for our US and Canada General Contractor audience segments. You’ll be responsible for campaigns that generate cross-sell and upsell pipeline and ultimately help the company achieve revenue targets.
As the Customer Campaigns Manager, you’ll work as part of the NAMER Campaigns team and partner closely with Sales, Product Marketing, Digital Marketing, Operations, and other Revenue teams to ensure we are accomplishing our pipeline goals, creating demand for Procore solutions, and driving customer growth. This role is ideal for someone who loves working cross-functionally to combine various ideas, priorities, and business goals into cohesive marketing plans.
This role will report to the Senior Manager, Builder Campaigns, and can be based out of any of our US office locations or remotely in the US. We're looking for someone to join us immediately.
What you’ll do:
Work as an individual contributor and as part of a broader campaigns team responsible for designing, developing, and executing high performing marketing campaigns
Design new General Contractor customer expansion campaign strategies using ABM best practices, focused on creating an always-on, scalable campaign framework
Understand the customer lifecycle and use customer data to align expansion messaging and offers with the right audience
Work with customer sales and product marketing teams to coordinate campaign messaging develop new sales plays, offers, webinars and direct mail campaigns
Partner with field and event marketing and sales teams to create targeted, geo-based in-person customer experiences that build relationships and contribute to driving ARR
Utilize data to understand the success of campaigns, communicate results in routine meetings with sales leadership and identify areas for optimization
Own the customer cross-sell and upsell pipeline outcomes to ensure revenue goals are met
Passion for marketing to the customer—focusing on driving growth and retaining revenue
Bachelor's Degree in Marketing or Business or comparable education/experience required
Hands-on experience creating and executing integrated marketing campaigns across web, email, webinars, events, digital advertising, direct mail, and more
Familiarity with CRM systems, marketing automation tools, tracking, and analytics tools
Ability to use data and metrics to assess campaign effectiveness, with the ability to make informed decisions and take action based on data-driven insights
Outstanding written and verbal communication skills
Highly organized and detail-oriented
See more jobs at Procore Technologies
Customer Success Manager, Owners, Commercial
We’re looking for aCustomer Success Manager to build, retain, and grow our client base. In this role, you’ll work closely with our Install-Based Sales and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and objectives.
As a successful Customer Success Manager, you’ll use your consultative mindset to leverage Procore’s technology solution with Owners. You’ll be instrumental in developing and maintaining C-Level relationships and delivering custom ROI analysis for your client base. You will deliver industry and technology thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership. This role will be positioned to support our Commercial segment.
This role can be based in our Carpinteria, CA, New York City, New Orleans, LA or Austin, TX office. This is a hybrid role with the expectation to come into an office 2x per week.
What you’ll do:
Gain a strong understanding of strategies and utilize best practices relevant to retaining and growing large majors accounts while mitigating risk
Collaborate with key executives, technical leadership, and our Sales team to customize and execute development strategies
Build trust and create meaningful relationships among champions and key executives within each account
Ensure clients understand the value Procore delivers to their business and deliver a custom ROI story to clients that mirror their business goals and objectives
Identify and forecast risk as well as growth opportunities within portfolio
Identify product improvements or new products by remaining current on customer needs, industry trends, market activities, and competitors
This position requires up to 25% travel to Procore offices, client sites, and more
What we’re looking for:
2+ years of account management experience focused on larger clients, preferably in a SaaS environment or agency environment
Demonstrated successful software client services with proven experience renewing and expanding six-figure contracts
Strong empathy for customers and passion for revenue and growth
Deep understanding of value drivers in recurring revenue business models
Ability to thrive in a team environment
Innovative, persuasive, creative, and have a genuine curiosity in their clients’ business
Goal and results-oriented, optimistic, smart, value-added mindset, proactive, and easily adapts to change
See more jobs at Procore Technologies
We’re looking for a Senior Solutions Architect to join our Technical Services team. In this role, you’ll ensure that clients are successful with various custom integration projects leveraging the Procore platform. You’ll be actively involved in a broad spectrum of activities including integration design and development, project scoping, technical integration consulting, business workflows, team collaboration, and client relationship building. The Technical Services team is critical to the success of client integration projects and provides development and consulting services along with supporting all developers using Procore’s API.
As a Senior Solutions Architect at Procore, customer success must be a motivating goal. Successful candidates are service oriented and possess a strong understanding of software, APIs and integrations. You’re able to work collaboratively to deliver exceptional results that are beneficial to both the customer and our overarching technical services strategy.
This position will report to the Senior Manager, Technical Services and has the opportunity to be remote or based in any of our offices. We’re looking for someone to join our team immediately.
What You'll Do
Work with clients, prospects and software partners to gather requirements for point to point and ERP/Accounting integrations
Manage Statements of Work (SOW) including requirements and pricing; working with Sales to close Professional Services opportunities
Manage technical development projects including requirements, design, and development management. Project management is also required
Collaborate with prospects and sales team to deliver statements of work for technical services projects, including custom integrations, productized integrations, integration consulting and data migration projects
Implement point to point integrations for clients
Work with clients and prospects to deliver data migration services
Deliver integration consulting services and serve as a subject matter expert for custom ERP integrations with Procore
This position requires up to 25% travel to Procore offices, client sites, and more
What We’re Looking For:
5+ years of client-facing experience in a technical role
Bachelor’s degree is preferred or equivalent combination of experience, certifications and trainings
General understanding of integration and application development lifecycles
Knowledge of integration architectures, software development frameworks
Experience with professional services and consulting practices
Effective communicator, both written and verbal, for technical and business audiences
Ability to develop and maintain relationships with internal client-facing teams including Sales, Customer Success Managers, Product Consultants, and Implementation Managers
Ability to effectively manage software projects with internal and external developers/consultants
Broad knowledge of technology developments and trends
Proactive analytical expertise and problem-solving approach
Proven ability to work independently to achieve results
See more jobs at Procore Technologies
Account Executive, Enterprise Product Specialist, Financials
As an Account Executive Enterprise Product Specialist, Financials at Procore, you'll be responsible for expanding our current enterprise customers' subscriptions to include our Financial Management product line. This role will involve improving our Financial Management attach rate and driving expansion through cross-selling to existing enterprise accounts. A part of this role is collaborating with sales management to provide visibility into cross-sell performance and enable our sales teams. This role will also serve as a subject matter expert for our Financial Management products (Project Financials, Accounting Integrations, Invoice Management, and Pay).
This position is based at our headquarters in Carpinteria, CA, or Austin, TX, office, preferably, but open to remote. We're looking for candidates to join us immediately.
What you'll do:
What we're looking for:
See more jobs at Procore Technologies
Account Executive Commercial Product Specialist, Financials
As an Account Executive Commercial Product Specialist, Financials at Procore, you'll be responsible for expanding our current mid-size customers' subscriptions to include our Financial Management product line. This role will involve improving our Financial Management attach rate and driving expansion through cross-selling to existing strategic mid-size accounts. A part of this role is collaborating with sales management to provide visibility into cross-sell performance and enable our sales teams. This role will also serve as a subject matter expert for our Financial Management products (Project Financials, Accounting Integrations, Invoice Management, and Pay).
This position is based at our headquarters in Carpinteria, CA, or Austin, TX, office, preferably, but open to remote. We're looking for candidates to join us immediately.
What you'll do:
Identify Financial Management cross-sell opportunities within our existing customer base to prospect for and drive the sales pipeline.
Partner with primary Account Manager and CSM on account strategy and product enablement to effectively position and sell our Financial Management product suite.
Provide periodic updates to our customers on product capabilities, benefits/use cases, and how that translates into customer value.
Function as the Financial Management Subject Matter Expert for the Install Base teams you align with.
Drive Financial Management customer attaches to achieve product-specific ARR targets.
Provide visibility into Financial Management performance, forecasts, and attach rates to help sales leadership build a plan for their ARR targets.
Pursue and increase knowledge of key competitors to ensure our value proposition is effectively communicated to customers.
What we're looking for:
BA/BS or equivalent experience preferred
5+ years of demonstrated successful software sales, preferably B2B
Experience using a consultative, solution-based sales methodology desired
Proven record of success in an inside sales and or outside sales-based selling model
Proven ability to communicate effectively via telephone and email with customers
Capacity to work in a fast-paced sales environment
Ability to develop trusted relationships
Proficiency with Microsoft Office products and online collaboration tools
Experience selling technical products in the past
Experience selling financial or fintech products preferred
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proven ability to develop and manage pipeline and forecasting
See more jobs at Procore Technologies
Procore is looking for a Sr. Director, HR Business Partner to support our Go-to-Market (GTM) organizations (Sales, Marketing, and Strategy). This role will be a trusted advisor and strategic partner to the Chief Revenue Officer (CRO), Chief Marketing Officer (CMO), and SVP Strategy & Sales Operations. This leader will work with leaders across the GTM Team and HR to define the talent plans (leadership, skills, organizational design, location strategy, engagement, etc.) that unlock the potential of the organization, and ensure the delivery of GTM plans and the Procore 3 Year Strategy. This leader will manage a team of talented business partners, and be instrumental in forwarding Procore’s transformation to a strategic business partnership model.
This position reports into the VP of Talent Business Partners and Employee Relations.
While we remain open to this role being remote, this leader will ideally be located near our Austin, TX or Carpinteria, CA offices where they will occasionally invest in in-person relationships and rapport with local leaders and teams.
What you’ll do:
Hire develop and engage a team of high-performing HR Business Partners (TBPs) responsible for the GTM organization including Sales, Marketing, and Strategy
Deeply understand Procore and GTM business plans, and translate them into the people and culture work that will ensure success
Partner across HR (e.g., Talent Acquisition, Talent Management, Total Rewards, Employee Relations, etc.) and non-HR (e.g., Legal, Finance), stakeholders to ensure holistic plans and impact
Partner across key stakeholder groups to drive the adoption and impact of enterprise talent programs that support GTM success (e.g., succession planning, leadership development, and performance management)
Champion change within client organizations, the Business Partner Team, and greater Procore
Leverage data to drive enhanced decision making and impact of talent programs and processes
Coach and advise senior leaders across the GTM organization
What we’re looking for:
Bachelor's degree or equivalent in Human Resources, Business, or a related field, Master’s degree preferred
10+ years experience in a Human Resources, preferably with experience in both line (HRBP) and center (e.g., Compensation), roles
5+ years experience leading HR Business Partner teams
Experience supporting a global Sales organization, including experience with sales compensation
Ability to manage multiple complex issues and prioritize projects concurrently while thinking strategically
Experience in fast-paced, high-growth, matrixed, SaaS organizations including demonstrated ability to balance long-term vision with pragmatic MVP (minimum viable product)
Outstanding interpersonal and communication skills
See more jobs at Procore Technologies
Procore is seeking a highly motivated and experienced Manager, Proposal Team. In this role you will be responsible for overseeing the development and execution of proposals in response to RFPs, RFIs and Security Questionnaires. This role requires excellent leadership, strong relationship-building skills, and the ability to manage multiple projects as well as individual teammates in a fast-paced environment.
The Proposal Team includes Proposal Managers, Technical Writers and a Content Library Manager, with a great partnership with Security & Compliance SE Overlays. The Proposal Team resides in the Solutions Engineering Organization at Procore and strives towards shortlisted percentages, overall ARR contribution and CSAT scores which highlights the influence the team brings to Opportunities.
Successful candidates have experience managing a Proposal Team with prior experience in writing, editing and managing RFxs across a variety of industries, including government (state, local, federal), education, healthcare and construction.
This role will report to our Director of Global Sales Acceleration and has the opportunity to work remotely from any North American location. We are looking for someone to join our team immediately.
What you’ll do:
The Proposal Team currently has three specialties : Content Management, Proposal Management, and Technical Writing. This role will require the Proposal Team Manager to manage resources, schedules, and quality of deliverables to ensure efficient workflow and high performance of the team. Additionally, it will require that the leader to advocate, empower and enable the team throughout these areas :
Content Management : Create and maintain a content library update process to ensure the database is trusted and widely accepted; Create and maintain a localization and translation strategy to support Procore’s global prospects and customers; Redefine the Vendor Registration process and responsibilities throughout Procore for a more streamlined approach.
Proposal Management : Lead the entire proposal process, from identifying opportunities to submitting the final proposal; Create a workload management system to balance workload and better predict intake; Review and analyze RFx requirements and ensure all responses are compliant and competitive; Create and facilitate case-specific proposal response strategies, tasks list, and work plan that are repeatable; Maintain and further develop high-quality proposal deliverables; Ensure full compliance to RFP, outline, checklist, and proposal milestones; Achieve 100% on-time submission rate for RFPs, RFQs, RFIs, and Security Questionnaires.
Technical Writing : Stay up-to-date on the current product roadmap to develop content reflecting insight into the current context and relevant competitors; Up-level the competitive differentiation of the company’s strategies for proposal content; Incorporate value drivers to enhance the technical responses; Create and maintain segment and regional-based responses to better resonate with the appropriate audience.
Leadership : Evaluate the shortlisted rates, closed-won rates, and closed-won revenue for the program; Constantly innovate on how we approach the RFx process for efficiency and clarity, including instituting and evolving best practices and processes for roles and responsibilities for various stakeholders; Partner closely with various internal departments (i.e. Channel Partners, Deal Desk, Legal, Professional Services, Sales, etc.) as a strong working relationship is required for a proposal process to be run effectively; Partner with Public Sector Sales and Channel Partner teams to develop and strengthen our program and positioning; Provide training and mentorship to team members to develop their skills and knowledge in proposal development. Additionally, provide enablement across various departments for a more cohesive proposal partnership throughout the Sales Organization.
Who you are:
5+ years of experience successfully managing a Proposals Team required.
2+ years of experience working with Public Sector customers including SLED and Federal, and demonstrated success in working with partners and teaming in proposal response.
Bachelor's degree in Business, Marketing, Communications, or a related field.
Strong knowledge of RFx requirements and proposal processes.
Excellent project management skills with the ability to handle multiple projects simultaneously. Exceptional attention to detail and ability to work under tight deadlines.
Outstanding written and verbal communication skills. Ability to deliver results that are clear, accurate, technically correct, and achieve messaging objectives. Professionally communicate with all levels of personnel within the organization.
Knowledge and understanding of Software as a Service and Information Technology.
See more jobs at Procore Technologies
Procore is looking for a goal and results-oriented Strategic Account Executive to join our new Strategic Sales team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to target strategic accounts that can benefit from our premier construction project management platform. This is a mission-critical role that will play a pivotal part in securing long-term success by providing the largest builders across commercial and public sector construction with the best platform for their stakeholders. If you’re interested in helping shape the vision of the Strategic Account team at Procore—apply today.
This role will report to our Regional Sales Director, Strategic Accounts, and has the opportunity to work remotely from any US location. We are looking for someone to join our team immediately.
What you’ll do:
Develop and execute target account strategy for our top global strategic accounts alongside key executive and technical leadership
Identify, engage, and qualify prospects, track activity in Salesforce
Structure and negotiate business terms and contracts with line-of-business, procurement, senior management, and/or C-level executives
Ability to sell to multiple stakeholders, selling against P/L, negotiating, presenting, and closing
Close business with new accounts and expand revenue within designated customer accounts to achieve Procore’s strategic objectives and quotas
Provide sales forecasting and account plans to sales leadership in a timely manner
Identify product improvements and new products by remaining current on customer needs, industry trends, market activities, and competitors
Monitor competition and respond immediately and appropriately
What we’re looking for:
10+ years of demonstrated successful software sales; proven experience identifying and closing seven-figure contracts
Bachelor's degree or equivalent
Ability to thrive in an entrepreneurial environment
Proven history of over-quota achievement
Prefer experience selling into construction industry; top ENR segment
History selling licenses or subscriptions to large, complex organizations with demonstrated ownership of all aspects of territory management
Experience working with an extended sales team
A perfect mix of curiosity, ambition, openness, resilience, and optimism along with a value-added mindset
Construction experience is a plus
See more jobs at Procore Technologies
What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous.
We’re looking for a Senior Software Engineer to join Procore's Web Design Systems team. Your work will impact not just all of Procore’s users, but many internal teams as well. You will help define best practices for frontend development for the organization, and your work will help drive Procore’s product towards a consistent and empowering experience for our customers. You will collaborate with Principal and Staff Engineers and Product Managers, and be a force multiplier on your team. You will join a team that is leading innovation of the frontend at Procore.
This position reports to the Web Design Systems Software Engineering Manager and will be based in the Czech Republic. We’re looking for someone to join us immediately.
What you’ll do:
What we’re looking for:
See more jobs at Procore Technologies
What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries.
As a Staff Software Engineer on the Localization Engineering team, you will work on high-leverage and cross-cutting projects. You will collaborate with Principal Engineers, Architects, and Product Managers, and be a force multiplier on your team. You will join as a technical leader on a team with low operational overhead.
This position reports to the Senior Manager, Software Engineering, and is based remotely in the Czech Republic. We’re looking for someone to join us immediately!
What you’ll do:
What we're looking for:
See more jobs at Procore Technologies
We're looking for a Field Operations Manager to serve as a strategic business partner to top-line leadership within Procore's Install Sales team, supporting customer renewal and expansion operations. In this role, you'll be a key partner to Revenue Leadership and leverage a mixture of strategic and execution skills to support our sales leadership team in driving our go-to-market objectives and optimizing Procore's revenue acquisition efforts.
With Procore positioned to continue incredible growth, the Field Operations teams drive more predictable revenue.
As a Field Operations Manager, you'll partner with Install sales leadership teams to uncover business needs and drive their outcomes in partnership with revenue operations, systems, and enablement teams. You'll use quantitative data, feedback from the floor, and a deep understanding of our corporate initiatives and internal workflows to drive positive outcomes.
This position reports to the Director, Field Operations. We're looking for someone to join us immediately.
What you'll do:
What we're looking for:
See more jobs at Procore Technologies
Bilingual Customer Support Representative, French
What if you could use your people skills to support a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, yet it’s also one of the world’s least digitized and least served industries. That’s why we’re looking for a talented Bilingual Customer Support Representative (CSR) to join Procore’s journey to revolutionize construction. As a CSR, you’ll utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.
As a member of Procore’s CSR team, you’ll be provided with the resources to master your craft and clarity of purpose through a shared vision—to improve the lives of everyone in construction. With encouragement from nurturing team leaders, you’ll have access to programs and equitable opportunities to help you grow and thrive, both personally and professionally. For strong CSRs, this position is a great launching point to careers on our Custom Solutions, Documentations, Learning & Development teams, and more! If you’re excited by the opportunity to work with a dynamic, diverse team in a fast-paced, fast-growing environment—Procore is the place for you!
This position will report to the Manager of Customer Support and is based in our Toronto, Canada office. This position is also a hybrid role which will require you to go into office 3 days a week. We provide our customers with 24/7, around-the-clock support and are looking for candidates to join us immediately.
What you’ll do:
Acquire and maintain a thorough understanding of Procore’s business model, system, and the tools needed to optimize system use and maximize impact
Work in an exciting, fast-paced contact center environment that requires adherence to assigned schedules to ensure adequate coverage for customer needs
Leverage your strong collaboration skills, connecting with other teams to escalate client cases and solve complex customer problems
Deliver a best-in-class customer experience by managing and addressing a stream of telephone, web inquiries, chat, and email to patiently guide our customers through the process of achieving their goals with Procore’s software
Diligent, consistent attention to detail and management of administrative aspects of the job
Demonstrate positive attitude and respect for coworkers and customers, building and maintaining warm working relationships with clients and colleagues alike
Proactively seek guidance and direction from manager and co-workers when appropriate
Convey Procore’s culture, values of Openness, Optimism, and Ownership to our clients, adhere to established ethical standards
What we’re looking for:
Fluency in English and French
6+ months of related experience (queue-based roles, other customer support experience, retail, etc.) and a High School Diploma or GED
A clear communicator (both written and orally) with prior experience evaluating and resolving customer inquiries successfully
Strong curiosity and persistence while researching and troubleshooting problems to find answers to consumer questions
A hungry learner with the ability to learn quickly and adapt to a changing product
Self-starter who is excellent at problem-solving
A solution-focused mindset that proactively detects issues and provides timely solutions
Superb attention to detail with extensive experience multitasking and managing work independently while still functioning as a supportive team player
Prior experience or even interest in the construction industry is a plus
See more jobs at Procore Technologies
Job Description
We’re looking for a Strategic Account Executive, Public Sector - SLED to join Procore’s Sales Team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic public sector accounts. You’ll focus on public sector agencies that can benefit from Procore’s world-class platform of project management tools for the construction industry. This position’s primary function is new account acquisition, where you’ll grow revenue with an emphasis on new product sales to our customer base. This includes following up on inbound leads, prospecting, qualifying, solution selling, negotiation, and closing.
This position will report to a Sales Manager, Public Sector and can be based remotely from VA, MD, DC. We’re looking for someone to join us immediately!
What you'll do:
Lead and Execute Sales Strategy: Develop and implement strategic territory and account plans to achieve revenue targets in the state and local government sector.
Build and Manage Customer Relationships: Cultivate and maintain strong relationships with key stakeholders, government officials, and decision-makers.
Understand Market Dynamics: Stay informed about market trends, competitor activities, and regulatory changes affecting the government construction and software sector.
Consultative Selling: Utilize consultative selling techniques to understand customer needs, propose solutions, and articulate value propositions effectively.
Negotiate and Close Deals: Manage complex sales cycles, craft strategic mutual action plans, source and complete RFPs, negotiate terms, and close contracts with state and local government agencies. Partner with Legal and Deal Desk teams for efficient deal structure and execution.
Collaborate Cross-Functionally: Collaborate with Marketing, Sales Development, Solutions Engineering, Customer Success, Implementation and industry Partner teams to drive new client acquisition, renewal, and account expansion opportunities.
Partnering / Co-Selling: Work with Systems Integrators, Construction Management Firms, and Consultants to drive territory and account planning, mutual action plans, and growth.
Service: Work with Partners and Procore Professional Services teams to develop a comprehensive services strategy for the customer.
Maintain Sales Documentation and Reporting: Keep detailed records, analyze sales data, and generate reports to track performance, identify trends, and optimize sales strategies. Maintain accurate and up-to-date sales forecasts.
What we're looking for:
BA/BS or equivalent experience preferred
8+ years of demonstrated successful software sales, preferably B2B or B2G
Experience using a consultative, solution-based sales methodology
Proven record of quota attainment in strategic field sales
Proven ability to communicate effectively via telephone and email with customers
Executive presence and proven ability to communicate with government executive-level decision makers
Ability and resilience to work in a fast-paced sales environment
Ability to develop trusted relationships
Proficiency in Microsoft Office products and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proven ability to build and manage pipeline and forecasting
See more jobs at Procore Technologies
We are seeking a dynamic and experienced leader to join Procore as the Director of Global Channel Strategy & Programs. This role owns the development, scale and performance of Procore’s Global Channel Partner Program strategy and portfolio. The ideal candidate will have a proven track record of building and managing revenue-generating channel programs covering services, sell-with, and sell-through channel motions.
Key Responsibilities:
See more jobs at Procore Technologies
We’re looking for aCounsel, Data Protection, to join Procore’s fast-growing Global Data Protection & Privacy (GDPP) team in the Legal, Regulatory & Compliance (LRC) Department. In this role, you’ll work with stakeholders across the organization to help protect our customer and employee data, deliver data-driven products and insights, and ensure company-wide compliance with applicable privacy and data protection laws and regulations.
As Counsel, Data Protection, you’ll partner with cross-functional teams, including Procurement, Security, HR, Marketing, Product, and Engineering, to provide legal guidance on global initiatives impacting data privacy and security. Your passion for technology and deep knowledge of domestic and international privacy and data protection laws and regulations allows you to provide practical and solutions-oriented advice to your business partners, effectively calculate potential risks, manage workloads, and prioritize multiple business partner demands.
This role can be remote or based in one of Procore’s U.S.-based office locations. We’re looking for someone to join us immediately.
What You’ll Do:
What We’re Looking For:
See more jobs at Procore Technologies
The Head (Senior Director) of Diversity, Equity, Inclusion and Belonging (DEIB) will be responsible for designing and delivering strategies and tactics that drive inclusive talent practices, foster a culture of belonging, and ensure global compliance. This role will work closely with Procore senior leadership, and GTO (HR) LT peers to define and drive inclusive hiring processes, equitable performance reviews and rewards distribution, and inclusive mindset-skillset-toolset. This leader will partner across Procore to develop a holistic DEIB narrative. The ideal candidate will be a strategic thinker, a strong communicator, and a results-driven leader with a proven track record of driving DEIB in a fast-paced, matrixed, environment. This role reports into our Chief People Officer and can be based in any of US based offices or remotely.
What you will do:
Strategy Development and Implementation:
Develop and execute a holistic Attract-Retain-Develop DEIB strategy that enables Procore’s business objectives and values
Set measurable goals and benchmarks for DEIB initiatives and track progress against these metrics
Provide regular updates to senior leadership on DEIB progress, challenges, and opportunities
Talent Management and Development:
Collaborate across GTO (HR) teams to ensure inclusive hiring practices and diverse talent pipelines
Develop and implement training programs that promote awareness, understanding, and skills that foster a culture of inclusion and belonging
Design and drive development and retention strategies for underrepresented groups
Employee Engagement and Culture:
Foster a culture of inclusion and belonging through initiatives, events, and communication strategies
Conduct regular employee surveys and focus groups to assess the climate of inclusion and address areas for improvement
Develop and oversee mentorship and sponsorship programs to support the growth and development of diverse talent
Partner with external organizations to support employee volunteerism
Policy and Compliance:
Ensure compliance with all relevant laws and regulations related to diversity, equity, and inclusion
Develop and update company policies to reflect best practices in DEIB
Address and resolve any DEIB-related issues or concerns in a timely and effective manner
Leadership and Advocacy:
Lead and support Employee Resource Groups (ERGs)
Partner with senior leaders and Talent Business Partners to embed DEIB principles into business strategies, operations, and decision-making processes.
What we’re looking for:
Bachelor's degree in Human Resources, Business Administration, Social Sciences, or a related field (Master's degree preferred).
Minimum of 10 years of experience in DEIB, with at least 5 years in a leadership position
Proven track record of successfully developing and implementing DEIB strategies in a fast pace, matrixed, environment
Strong understanding of DEIB best practices, trends, and legal requirements
Excellent communication, interpersonal, and leadership skills
Ability to influence and collaborate with stakeholders at all levels of the organization
Experience with data analysis and reporting on DEIB metrics
Passion for fostering an inclusive and equitable workplace culture
See more jobs at Procore Technologies
We’re looking for a Manager, Business Development - Financials who will play a critical role leading and executing technology partnerships that ensure interoperability of our customers ERP platforms and Financials solutions with Procore. In this role, you’ll oversee the development of new and existing strategic Financials partners and be the lead for Procore’s Global ERP integration strategy. We are looking for a dynamic, entrepreneurial team player who is a highly capable strategic and analytical thinker and excellent relationship builder with a track record of delivering results. Prior experience in Technology Partnerships, Management Consulting, or BD/Partnerships within a vertical SaaS company is a plus.
Procore’s Business Development & Partnerships team advances company goals by working with partners to elevate product experiences, drive adoption and usage, accelerate revenue growth, expand product distribution, and increase market leadership. In this strategic and tactical role, you’ll navigate integration priorities and approaches, partnership agreements, and joint go-to-market initiatives through the entire partnership lifecycle. This includes managing project schedules, identifying risks, and clearly communicating goals to project stakeholders. Your projects often span products, time zones, and hemispheres. You will keep all the players coordinated on the project's progress and deadlines and use your technical and business skills to drive tangible business outcomes.
This position reports into our Senior Director of Ecosystem Partnerships and is based in the US. We’re looking for someone to join us immediately.
What you’ll do:
Develop a thorough understanding and perspective of the key Financials solutions in the market, including ERP and financial players globally such as Sage, Vista, Oracle, Workday, and Netsuite, across Procore’s client base to inform a robust strategy.
Build business cases for new integrations with ERPs and Financials solutions, ensuring prioritization on the highest impact opportunities for the business.
Collaborate with Technical Services, Product, Product Marketing, Enablement, Channel, Customer Success, and Sales teams to determine integration approaches and build partner go-to-market strategies, based on corporate strategy and business impact and communicate value internally and externally.
Select, structure, onboard, and manage new and existing partnerships.
Negotiate deal terms in collaboration with our legal team to finalize contracts.
Contribute regular business updates related to ERP and Financial partners; identify trends, consolidate feedback, and share updates with BD and cross-functional teams.
What we’re looking for:
5+ years of combined business development, partnership, and/or strategy experience, ideally within a SaaS company or project management in the construction industry.
Direct experience partnering with leaders in the ERP and Accounting industries.
Excellent verbal, written, presentation and interpersonal communication skills, comfortable presenting to senior leadership in a concise and effective manner.
Critical thinkers and highly organized with proven ability to establish clear priorities, work independently, successfully execute multiple projects, and proceed with minimal supervision.
Strong executive presence, relationship expert with strong empathy for all stakeholders.
Strong negotiator who can manage contractual, operational and financial details with partners in order to best represent Procore.
Experience successfully managing and building strong working relationships with cross-functional teams internally and externally with executives at partner organizations.
Comfort with ambiguity, a ‘doer’ with a “no task too big or too small” mentality.
Ability to travel approximately 20% of the time.
See more jobs at Procore Technologies