Sales Development Representative

The Inside Sales, Sales Development Representative is responsible for lead generation and qualification for all platforms, Chromium, Visium and Xenium, across new and existing academic, government and medical center research institutions as well as biotech/pharma and service providers. Additionally, this role will work independently to engage with new and existing potential customers for platform/product awareness through various channels (e.g., web inquiries, email campaigns, webinars) to generate qualified leads and coordinate with Account Managers, Xenium Capital Specialists and Scientific & Technology Advisors for scheduling meetings and presentations.  This is a remote position based in Florida, North Carolina, South Caroline, Georgia, Maryland, Virginia, and West Virginia.

What you will be doing:

• Develop and execute independent lead generation strategies, utilizing research techniques to identify high-value prospects; maintaining strong collaboration with the Marketing team to leverage targeted campaigns and optimize lead flow
• Responsible for lead generation and qualification for all platforms – Chromium, Visium, and Xenium.
• Track, report on, and participate in cross-functional initiatives aimed at driving revenue growth
• Foster strong working relationships and execute clear process flows for handoffs with cross-functional departments (e.g., Marketing, Product Management) to develop and execute territory-specific sales plans
• Support the broader Commercial organization to improve the sales cycle time. 
• Responsible for updating the CRM system to reflect accurate opportunities and pipeline.

Minimum Requirements:

• Bachelor's degree in Biology, Molecular Biology, Biochemistry or related field; equivalent industry experience
• 0-1+ years experience in inside sales or business development roles; preferably in the academic, life sciences or biotechnology industries
• Adept at identifying ideal customer profiles and utilizing various research techniques to generate qualified leads
• Skilled at uncovering customer needs and pain points, effectively demonstrating how the company's products and services provide compelling solutions
• Proficiency in following established sales methodologies and navigating the sales cycle from initial contact to qualification and opportunity creation
• Proficiency in using CRM software and other sales tools for efficient lead management, activity tracking, and reporting
• Skilled at coordinating with internal teams to address customers queries in an outbound or inbound sales generation
• Outstanding relationship building, interpersonal and communication skills
• Proficient with Microsoft Word, Excel and Outlook and CRM database
• Fluency in English and [add in specific language for territory] essential; ability to speak additional languages highly desirable.

 Preferred Skills and/or Experience:

• NGS Sales experience
• Experience of using SFDC
• Proven successful sales experience with a technical product line

#LI-Remote

#LI-JF1

Field Application Scientist - UK North/Scotland

As a Field Application Scientist,you will be engaging with customers daily and delivering instrument and applications trainings at customer sites, while providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will be a key contact, in conjunction with in-house Technical Support, for responding to issues and maintaining relationships with customers. The primary goals of this position are to ensure rapid adoption and maximum customer success with 10x Genomics’ products.

What you will be doing:

Communicate:

• Acting as a key point of contact between the customer and company
• Keep customers informed and trained on advancements in 10x technology and software
• Coordinate and perform customer site trainings and demonstrations
• Identify, document, and communicate customer issues, complaints or concerns to management
• Maintain accurate records of customer-facing activities and customer complaints/inquiries within the customer relationship management (CRM) systems

Connect:

• Scientifically partner with customers as they develop their research utilizing 10x technologies
• Create and maintain positive working relationships with customers
• Collaborate in scientific discussions with customers, cultivating long term relationships
• Gather and deliver strategic and competitive customer feedback
• Work closely with the sales team within the territory to assist with pre-sales discussions and customer events, work strategically within the territory plan, and communicate any potential opportunities as appropriate.

Support:

• Troubleshoot issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments
• Interpret customer needs and identify the proper issue escalation pathway within 10x
• Support field sales team at trade shows, seminars and technical symposiums (including presentations and networking with thought leaders)
• Handle potentially stressful situations calmly and adroitly

Minimum Requirements:

• MS with extensive experience in molecular biology, biochemistry, genomics or genetics
• Demonstrable knowledge and experience with NGS workflows and data analysis software and/or spatial biology
• Clear vision of and commitment to providing outstanding customer service
• Excellent organizational, analytical, and systematic troubleshooting skills
• Strong written and verbal communication skills
• Outstanding presentation and training skills
• Ability to maintain records for customer sites and provide high level feedback to management
• Willingness to travel up to 70%

Preferred Qualifications and/or Experience:

• Ph.D. in Biochemistry, Molecular Biology, or Genetics
• Previous customer facing experience 
• Hands-on proficiency with common molecular biology bench techniques and/or histology techniques
• Broad knowledge of genomics
• Single-cell or spatial biology laboratory experience 
• Ability to work independently and as part of a team towards corporate goals

#LI-KW1

#LI-REMOTE

Account Executive

The Account Executive in Chicago is a field-based position responsible for the overall success of our Chromium and Visium franchises and for driving Xenium consumables utilization within top- and mid-tier academic and government accounts. The ideal candidate will possess strong technical knowledge in Single Cell and Spatial profiling, demonstrating technical credibility to effectively consult with customers and influence key decisions on technology and product choices. A strong history of account relationships with key thought leaders in the Genomics space is essential. Additionally, the role requires strong business acumen to build successful account and territory plans, translating territory strategy into business results.

What you will be doing:

• Strategic Account Planning: Develop and manage a territory plan to meet or exceed business goals.
• Customer Consultation: Apply technical credibility to consult with customers on technology solutions.
• Sales Management: Demonstrate funnel management skills with strong hunting/prospecting and closing skills. Consistently and accurately manage the sales process, including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Customer Relationships: Establish trust with customers, understand their research needs and internal dynamics, and take a consultative selling approach to provide the right solutions. Ensure high customer satisfaction post-sale.
• Market Knowledge: Develop deep knowledge of customer ecosystems and decision-makers. Stay up-to-date on research trends to identify high-value leads.
• Team Coordination: Work effectively with sales and support teams, 
• Collaboration: Work closely with other roles, aligning internal responsibilities and goals, and leveraging experts to drive customer decisions and an exceptional customer experience from awareness through adoption and utilization.
• Post-Purchase Support: Manage the customer relationship post-purchase to support ongoing consumables use and identify new and future research opportunities and needs.
• Business Planning: Commit to rigorous business and territory planning, applying market and customer knowledge to ensure accurate and timely forecasting.
• Market and Product Knowledge: Maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory.

Minimum Qualifications:

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6-8 years sales experience in Life Science,  selling small to mid-sized capital and consumables, preferably in the academic, life sciences or biotechnology industries
• Extensive knowledge of single cell and spatial biology tools applied to life science research.
• Ability to travel as needed to be successful in this field based role.
• Proven ability to establish long-term customer relationships and closing new business
• Strong customer-facing skills including building trust, understanding needs, presenting solutions, and navigating research institutions and grant funding environment

Preferred Skills/Qualifications:

• Masters or PhD in Biology, Molecular Biology, Biochemistry or related field

LI-JF1

LI-Remote

We are seeking a Sales Specialist for developing the market and selling of our industry leading platforms and reagents in Japan. This position will be responsible for strategic account mapping, identifying key sites for engagement, and supporting the development of sales opportunities. This role will require strong technical knowledge, while interfacing with our local Japan team members in marketing, sales, and support teams. You will be responsible for driving the education and adoption of our technologies by understanding the various market segments, customers, and positioning of 10x portfolio of products and applications. This role is an in-region individual contributor role based in Japan. 

What you will be doing:

• Demonstrate technical credibility to consult with customers on technology solutions.
• Proven success in selling capital equipment
• Demonstrate funnel management skills with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develop and manage a business plan to meet or exceed business goals for the assigned territory
• Manage opportunity funnels and maintain each opportunity with the latest information
• Understand scientific project needs and business needs of the customer to win the business.
• Work closely with local sales team, including Science and Technology Advisor, Inside Sales Specialist and Sales Managers to consistently and accurately manage the sales process including sales forecasting and sales tracking through the use of the CRM system and other designated IT tools
• Develop and maintain current knowledge of the markets, products, and buying practices required to effectively compete in the assigned territory
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilize product and application knowledge across the portfolio to successfully conduct selling presentations and close instrument and reagent sales 
• Ability to work collaboratively with the other members of the field organization
• Responsible for competitive positioning and messaging to achieve market share objectives within relevant profitability bounds for 10x’s portfolio
• Utilize key information and portfolio positioning of on market products to seed the market with useful information and feedback this as voice-of-customer to support country objectives
• Ensure market information is acquired, competitive activity is monitored and logged, and understand customers’ scientific project needs and business needs to help win business in Japan
• Work with distributors to drive the technology (as needed) inclusive of training and joint travel days

Minimum Requirements:

• BA/BS or MS degree, or equivalent, in Life Sciences, preferably in molecular biology, biochemistry or cell biology
• Multi- years of Sales, Technical Sales, Business Development or Market Development or customer applications experience required.
• Demonstrable customer relationship management and must be able to build credibility and relationships across functions and levels
• Strong communication skills (both oral and written) to influence internal and external audiences
• High level of organization, ability to multi task and strong attention to detail and ability to work in a fast-paced environment
• Business level Japanese and English language skills 
• Ability to travel up to 60% within Japan

Preferred Skills and Experience:

• PhD preferably in molecular biology, biochemistry or cell biology
• Experience in the NGS life sciences industry
• Proven success in selling capital equipment in the life science field
• Experience with tissue-based assays (e.g., spatial gene expression, in situ hybridization) or NGS-based assays
• Strong desire to win business and establish long term customer relationships

#LI-KW1
#LI-REMOTE

We are seeking a Xenium Sales Specialist, Bay Area, CA,for a field sales-based position responsible for the sale of our in-situ platform and reagents. The Xenium Sales Specialist will have strong technical knowledge in the spatial field and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results.  

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Exceptional funnel management skills with strong hunting/prospecting and closing skills.
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting.
• Develops and manages to a business plan to meet or exceed business goals for the assigned territory.
• Understands the scientific projects and business needs of the customer to win the business.
• Consistently and accurately manages the sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develops and maintains current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory.
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilizes product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
• Ability to work collaboratively with the other members of the field organization. 
• Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days. 
• Represent the company professionally, ethically, and morally at all times.

Minimum Requirements: 

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science, with significant capital equipment experience.
• Proven success in selling capital equipment
• Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory
• Territory includes: Americas Region- We are open to candidates in different regions within the US for this position

Preferred Qualifications: 

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

About the Role:

We are seeking a Xenium Sales Specialist, Northeast, for a field sales-based position responsible for the sale of our in-situ platform and reagents. The Xenium Sales Specialist will have strong technical knowledge in the spatial field and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results.  

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Exceptional funnel management skills with strong hunting/prospecting and closing skills.
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting.
• Develops and manages to a business plan to meet or exceed business goals for the assigned territory.
• Understands the scientific projects and business needs of the customer to win the business.
• Consistently and accurately manages the sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develops and maintains current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory.
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilizes product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
• Ability to work collaboratively with the other members of the field organization. 
• Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days. 
• Represent the company professionally, ethically, and morally at all times.

Minimum Requirements: 

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science, with significant capital equipment experience.
• Proven success in selling capital equipment
• Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory
• Territory includes: Northeastern States

Preferred Qualifications: 

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-AR1

We are seeking a Xenium Sales Specialist, New Jerseyfor a field sales-based position responsible for the sale of our in-situ platform and reagents. The Xenium Sales Specialist will have strong technical knowledge in the spatial field and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results.  

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Exceptional funnel management skills with strong hunting/prospecting and closing skills.
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting.
• Develops and manages to a business plan to meet or exceed business goals for the assigned territory.
• Understands the scientific projects and business needs of the customer to win the business.
• Consistently and accurately manages the sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develops and maintains current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory.
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilizes product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
• Ability to work collaboratively with the other members of the field organization. 
• Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days. 
• Represent the company professionally, ethically, and morally at all times.

Minimum Requirements: 

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science, with significant capital equipment experience.
• Proven success in selling capital equipment
• Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory
• Territory includes: Americas Region- We are open to candidates in different regions within the US for this position

Preferred Qualifications: 

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

Account Executive

The Account Executive in the Mid-Atlantic South a field-based position responsible for the overall success of our Chromium and Visium franchises and for driving Xenium consumables utilization within top- and mid-tier academic and government accounts. The ideal candidate will possess strong technical knowledge in Single Cell and Spatial profiling, demonstrating technical credibility to effectively consult with customers and influence key decisions on technology and product choices. A strong history of account relationships with key thought leaders in the Genomics space is essential. Additionally, the role requires strong business acumen to build successful account and territory plans, translating territory strategy into business results.

What you will be doing:

• Strategic Account Planning: Develop and manage a territory plan to meet or exceed business goals.
• Customer Consultation: Apply technical credibility to consult with customers on technology solutions.
• Sales Management: Demonstrate funnel management skills with strong hunting/prospecting and closing skills. Consistently and accurately manage the sales process, including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Customer Relationships: Establish trust with customers, understand their research needs and internal dynamics, and take a consultative selling approach to provide the right solutions. Ensure high customer satisfaction post-sale.
• Market Knowledge: Develop deep knowledge of customer ecosystems and decision-makers. Stay up-to-date on research trends to identify high-value leads.
• Team Coordination: Work effectively with sales and support teams, 
• Collaboration: Work closely with other roles, aligning internal responsibilities and goals, and leveraging experts to drive customer decisions and an exceptional customer experience from awareness through adoption and utilization.
• Post-Purchase Support: Manage the customer relationship post-purchase to support ongoing consumables use and identify new and future research opportunities and needs.
• Business Planning: Commit to rigorous business and territory planning, applying market and customer knowledge to ensure accurate and timely forecasting.
• Market and Product Knowledge: Maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory.

Minimum Qualifications:

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6-8 years sales experience in Life Science,  selling small to mid-sized capital and consumables, preferably in the academic, life sciences or biotechnology industries
• Extensive knowledge of single cell and spatial biology tools applied to life science research.
• Ability to travel as needed to be successful in this field based role.
• Proven ability to establish long-term customer relationships and closing new business
• Strong customer-facing skills including building trust, understanding needs, presenting solutions, and navigating research institutions and grant funding environment

Preferred Skills/Qualifications:

• Masters or PhD in Biology, Molecular Biology, Biochemistry or related field

LI-JF1

LI-Remote

As a Xenium Sales Executive you will be at the forefront of seeking out new opportunities as well as building and sustaining successful, long-term, relationships in the spatial arena. This will involve demonstrating strong technical knowledge credibility to effectively consult with customers and influence key decisions on technology and product choices. Strong business acumen will help to build successful account and territory plans which translate territory strategy into business results.

What you will be doing:

• Seeking out and developing new opportunities
• Technical consultation with customers on 10x Genomics’ spatial solutions
• Funnel management with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develop and manage a business plan to meet or exceed business goals for the territory
• Understand scientific project and business needs of the customer to win the business
• Consistently and accurately manage the sales process including, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools
• Develop and maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory
• Utilize product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations
• Ensure full customer satisfaction whilst representing 10x Genomics professionally, ethically and morally at all times

Required Skills:

• Proven success selling large value capital equipment within Life Sciences
• Demonstrable, relevant, skills needed for a NGS/Spatial/In-Situ field sales role (i.e. minimum Bachelor’s Degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience)
• Previous sales experience in Life Science, with capital equipment
• Strong desire to win business and establish long term customer relationships
• Willingness to travel a minimum of 50%
• Fluent English and French language skills

Preferred skills and Qualifications:

• Master’s Degree or PhD. in Biology, Molecular Biology, Biochemistry or related field
• Experience of using a CRM system (Ideally SFDC)

#LI - DM1

#LI - REMOTE

Sales Development Representative

The Inside Sales, Sales Development Representative is responsible for lead generation and qualification for all platforms, Chromium, Visium and Xenium, across new and existing academic, government and medical center research institutions as well as biotech/pharma and service providers. Additionally, this role will work independently to engage with new and existing potential customers for platform/product awareness through various channels (e.g., web inquiries, email campaigns, webinars) to generate qualified leads and coordinate with Account Managers, Xenium Capital Specialists and Scientific & Technology Advisors for scheduling meetings and presentations.  This is a remote position based in Texas, Oklahoma, Arkansas, Louisiana, Mississippi, Tennessee, and Alabama.

What you will be doing:

• Develop and execute independent lead generation strategies, utilizing research techniques to identify high-value prospects; maintaining strong collaboration with the Marketing team to leverage targeted campaigns and optimize lead flow
• Responsible for lead generation and qualification for all platforms – Chromium, Visium, and Xenium.
• Track, report on, and participate in cross-functional initiatives aimed at driving revenue growth
• Foster strong working relationships and execute clear process flows for handoffs with cross-functional departments (e.g., Marketing, Product Management) to develop and execute territory-specific sales plans
• Support the broader Commercial organization to improve the sales cycle time. 
• Responsible for updating the CRM system to reflect accurate opportunities and pipeline.

Minimum Requirements:

• Bachelor's degree in Biology, Molecular Biology, Biochemistry or related field; equivalent industry experience
• 0-1+ years experience in inside sales or business development roles; preferably in the academic, life sciences or biotechnology industries
• Adept at identifying ideal customer profiles and utilizing various research techniques to generate qualified leads
• Skilled at uncovering customer needs and pain points, effectively demonstrating how the company's products and services provide compelling solutions
• Proficiency in following established sales methodologies and navigating the sales cycle from initial contact to qualification and opportunity creation
• Proficiency in using CRM software and other sales tools for efficient lead management, activity tracking, and reporting
• Skilled at coordinating with internal teams to address customers queries in an outbound or inbound sales generation
• Outstanding relationship building, interpersonal and communication skills
• Proficient with Microsoft Word, Excel and Outlook and CRM database
• Fluency in English and [add in specific language for territory] essential; ability to speak additional languages highly desirable.

 Preferred Skills and/or Experience:

• NGS Sales experience
• Experience of using SFDC
• Proven successful sales experience with a technical product line

#LI-Remote

#LI-JF1

The Spatial Science & Technology Advisor (SSTA), New York, is primarily responsible for working with the Spatial Sales and Marketing teams to help develop and grow the 10x Genomics Spatial business by accelerating the sales process and maximizing revenue for sales opportunities in their territory. This role will conduct sales and related sales support activities for all current and future Spatial products and applications within the 10x Genomics portfolio. The Spatial STA is a highly technical position that requires both an in-depth knowledge of the products and workflows for Spatial solutions, but also how they can be incorporated with other 10x Genomics applications to better enable our customers through a multiomic approach to research.

Additionally, the Spatial STA is expected to be a field technical expert, working directly with field teams to position products to specified academic, government, private, and/or industrial accounts in an assigned territory: Incumbent will work from a remote location but must be located within the territory with a strong preference for ready access to a major airport.

Key Responsibilities: 

• Execute and communicate the vision for increasing the 10x Spatial portfolio market share at the field-level
• Work with field teams, Market Development leaders and customers to understand and communicate what is needed for successful adoption/positioning our Spatial solutions
• Partner closely with Sales Executives to generate, qualify, and close Spatial sales opportunities
• Work with product management/R&D/applications/marketing and field sales to develop and disseminate content, strategy, collaborations, and go-to market activities
• Maintain appropriate records and provide relevant information to help forecast business as needed
• Gather, process, and disseminate competitive intelligence and market feedback both to field sales as well as internal product management colleagues
• Provide weekly, monthly, and/or ad hoc business/activity reports as required
• Coordinate and/or conducts both technical and promotional seminars, trade shows, vendor shows, and related activities as deemed necessary
• Achieve assigned Measurable Business Objectives (MBO’s)and territory sales goals by calling on existing and potential new customers via field visits, email, telephone, video conference, etc
• Work closely with sales executive counterparts to develop specific account growth, penetration, and support activities
• Provide mentorship, training, and education to colleagues and/or customers as applicable 

Minimum Qualifications:  

• Strong Oral and Written Communication skills including small and large group presentations
• Master’s Degree in a relevant field of study
• Experience with NGS, immunology, cell biology, and molecular biology via prior work experience and education
• Extensive experience in histology, cellular pathology and/or imaging techniques
• Ability to effectively network in and outside of the company
• Ability to walk and or stand up to 8 hours a day, and travel to meet with customers
• Organized, detail oriented and results driven
• Proficient in using MS Office Suite (e.g. PowerPoint, Excel, Word)
• Overnight travel up to 70% of the time based on territory
• Valid driver’s license, acceptable motor vehicle, car insurance, and acceptable driving record

Preferred Skills

• PhD in a relevant field of study
• Track record of success selling and negotiating
• 5+ years commercial experience (Sales, Marketing, Support) in life science research industry serving academic, industrial, hospital, government, biotech and/or biopharmaceutical accounts
• Deep and broad NGS experience
• Single cell genomics experience
• Knowledge of cryosectioning, microtomy, tissue embedding and tissue handling
• Multi-lingual skills desired
• Experience using a CRM system (e.g. SFDC)

Regional Marketing Manager (Japan) 

The Regional Marketing Manager (RMM) will be responsible for planning, designing and executing marketing activities for Japan.

The ideal RMM candidate should have strong technical knowledge in the area of Next-Generation Sequencing (NGS), Single Cell Genomics, Spatial Biology and have demonstrated experience localizing marketing programs for related markets. The RMM will interact cross functionally with members from the regional commercial sales and global marketing teams and will be the central point of contact for territorial market planning, implementation, new product launch and regional market development. Key skill sets include regional marketing, program localization, sales enablement, lead generation/nurture and tactical marketing.

What you will be doing:

• Regionalization and localization of core marketing programs in Japan
• Effectively translate the global strategic plan in specific core markets into a regionalized tactical plan that meets or exceeds district business objectives and deploy programs and tools to support district sales teams and/or distributors
• Select appropriate program tactics for the district and assigned segment, govern all outbound aspects of new product launches, and report success of programs to the regional sales & global marketing teams
• Collaborate with Regional Marketing Events Manager and Regional Digital Marketing Manager to define events and digital strategy for lead generation and nurture
• Responsible for pipeline goal achievement across all territories within the district
• Knowledge of key accounts, KOLs and centers of excellence in assigned area
• Share program resources across district, and identify potential reuse of global programs across territories
• Own content reuse and localization process requirements, including execution of the localization process
• Alignment of regional marketing program to company messaging themes and local sales in each region
• Educate Global Marketing on local regulatory and compliance requirements for assigned territory
• Develop sales tools and training materials that support regional sales teams achieve goals
• Regional market intelligence to provide insight to global marketing and product marketing
• Drive demand & grow the marketing funnel in close collaboration with regional sales teams and distributors
• Establish local regional operational processes and systems
• Collaborate for all CRM related aspects of sales & marketing integration
• Improve the size and quality of marketing leads in salesforce CRM database for assigned territory or segment
• Measure and evaluate impacts of owned marketing programs and track assigned spend
• Works closely with the APAC and Global Marcom team to develop program metrics & effective tactics
• Responsible for defining channel training requirements linked to program execution
• Serve as single point of contact between the regional sales channels and the global marketing team for assigned district or segment 

Minimum Requirements:

• Requires a Bachelors’ degree in Biology, Molecular Biology, Biochemistry or related field 
• Extensive knowledge of Next Gen Sequencing markets, products & marketing channels in Japan
• Multi-year experience in the Life Science industry, preferably in a field marketing environment
• Key competencies in marketing required: customer segmentation (i.e., needs assessments, profiles, personas, buying journeys), marketing program development and execution, program evaluation (metric framework)
• Knowledge of sales pipeline and how to positively impact funnel conversion rates
• Excellent analytical and problem-solving skills, combined with strong business judgment and an ability to present analysis in a clear and compelling manner
• An independent self-starter who operates with a high degree of autonomy, able to pivot quickly; adaptive, can effectively operate/deal with ambiguity
• Highly organized individual who can meet challenging deadlines in a fast-paced environment and able to collaborate across multiple disciplines
• Excellent Japanese & English communication skills (written / oral / presentation)
• Frequent travel required, expected to be at least 60% of the time

Preferred Skills and Experience:

• Master’s degree or PhD with multi year experience
• Advanced proficiency in Microsoft applications, especially Excel and PowerPoint

#LI-KW1

#LI-REMOTE

About the Role:

We are seeking an Account Executive, BioPharma, in the Los Angeles area, for a field sales-based position responsible
for the territory sales plan. The Account Executive will have strong technical knowledge in the area
of Next Gen Sequencing and will demonstrate technical credibility to effectively consult with
customers to influence key decisions on technology and product choices. Strong business
acumen is required to build successful account and territory plans and translate territory strategy
into business results. The ideal candidate will have a strong history of account relationships with
key thought leaders in the Next Gen Sequencing space and experience calling on biotech accounts.

What you will be doing:

• Demonstrate technical credibility to consult with customers on technology solutions.
• Demonstrate funnel management skills with strong hunting/prospecting and closing
  skills.
• Commit to rigorous territory planning, market knowledge, both accurate and timely
  forecasting.
• Develop and manages to a business plan to meet or exceed business goals for the
  territory.
  • Understand scientific project needs and business needs of the customer to win the
  business.
  • Consistently and accurately manage sales process including sales forecasting, pipeline
  management, and sales tracking through the use of the CRM system and other designated
  IT tools.
  • Develop and maintains current knowledge of genetic analysis markets, products, and
  buying practices required to effectively compete in the assigned territory.
  • Utilizes product and application knowledge across the genetic analysis portfolio to
  successfully conduct selling presentations.
  • Assist in the identification and recruitment of new salespeople as required.
  • Ensure that customers are fully satisfied.
  • Represent the company professionally, ethically, and morally at all times.

Minimum Qualifications:
• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the
equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science
• Extensive knowledge of Next Gen Sequencing.
• Ability to travel as needed to be successful in this field based role.

Preferred Skills:
• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-JF1

#REMOTE

District Sales Manager 

As a District Sales Manager you will lead our growing team in the the South of Germany Reporting to the Sales Director (EMEA) and manage a team of Account Executives.

You’ll help lead the execution of 10x Genomics commercial strategies, ensuring budgeted annual sales and profit objectives are met within designated territories and for the district overall. 

What you will be doing:

• Develop, execute and monitor the district business plan to meet assigned revenue and strategic objectives.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments)
• To drive a high level of interaction and engagement between other departments (e.g., Marketing, Technical Support) and local sales team & staff to ensure coordination of activities and alignment on common goals
• Talent Acquisition - Responsible for resource planning, recruitment, and hire of resource to support forecasted sales targets
• Talent Development activities to ensure that the sales team has the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
• Performance Management - setting performance standards, setting realistic job goals, conducting performance appraisals, and disciplinary action
• Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals.
• Responsible for ensuring utilization and compliance in accordance with departmental policies and practices for Salesforce.com (SFDC)

Required Qualifications:

• Demonstrable team management experience in the Life Science industry
• Experience managing, motivating and developing sales professionals
• BA/BS or MS (or equivalent) in Life Sciences
• A proven track record of sales, marketing or equivalent experience in the Life Science industry
• Ability to build relationships at a very high level
• Excellent communication skills, able to influence internal and external audiences

Preferred Skills:

• PhD or equivalent in Life Sciences
• NGS knowledge or experience (Next Generation Sequencing)

#LI-DM1

#LI-REMOTE

About the role:

The Science & Technology Advisor (STA) is primarily responsible for accelerating the sales process and maximizing revenue for every sales opportunity in their territory. They will conduct sales and related sales support activities for all products and applications within the 10x Genomics portfolio. The STA is a highly technical position and requires in depth knowledge of all products and applications within the 10x Genomics portfolio. The STA is expected to be a field technical expert and will sell products to specified academic, government, private, and/or industrial accounts in an assigned territory. The incumbent will work from a remote location that must be located within the territory with a strong preference for ready access to a major airport.

What you will be doing:

• Partner closely with the sales team to generate, qualify, and close sales opportunities
• Work with product management, R&D, applications, marketing, and field sales from 10x Genomics and distributors to develop and disseminate content, strategy, collaborations, and go-to market activities
• Maintain appropriate records and provides relevant information to help forecast business as needed
• Gather, process, and disseminate competitive intelligence and market feedback both to field sales as well as internal product management colleagues
• Provide weekly, monthly, and/or ad hoc business/activity reports as required
• Coordinate and/or conducts both technical and promotional seminars, trade shows, vendor shows, and related activities as deemed necessary
• Achieve assigned territory sales goals by calling on existing and potential new customers via field visits, email, telephone, video conference, etc
• Work closely with sales team to develop specific account growth, penetration, and support activities
• Provide mentorship, training, and education to colleagues, distributors, and/or customers as applicable
• Participate in other globaland regionalScience & Technology Advisor team activities as required

Minimum Requirements:

• Strong Oral and Written Communication skills including small and large group presentations
• Master’s degree (or equivalent) in a relevant field of study
• Experience with NGS, immunology, cell biology, molecular biology, oncology, neuroscience via prior work experience and education
• Ability to effectively network in and outside of the company
• Ability to walk and or stand up to 8 hours a day, and travel to meet with customers
• Organized, detail oriented and results driven
• Proficient in using MS Office Suite (e.g. PowerPoint, Excel, Word)
• Overnight travel up to 50% of the time based on territory
• Valid driver’s license, acceptable motor vehicle, car insurance, and acceptable driving record
• Language Proficiency: Japanese (Business Fluent), English (Conversational)

Preferred Skills and Experience:

• PhD in a relevant field of study
• Track record of success selling and negotiating
• 3+ years commercial experience (Sales, Marketing, Support) in life science research industry serving academic, industrial, hospital, government, biotech and/or biopharmaceutical accounts
• Deep and broad NGS experience
• Single cell and spatial genomics experience
• Experience using a CRM system (e.g., SFDC)

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#LI-REMOTE

We are seeking a Senior District Sales Manager, who will be responsible for managing Xenium Sales Executives in the Eastern US. The Sr. District Sales Manager will have strong technical knowledge and a strong history of managing sales executives who have account relationships with key thought leaders in the spatial ‘omics space.

What you will be doing:

• Develop, execute and monitor the district business plan to meet assigned revenue and strategic objectives.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments)
• To drive a high level of interaction and engagement between other departments (e.g., Marketing, Technical Support) and local sales team & staff to ensure coordination of activities and alignment on common goals
• Talent Acquisition - Responsible for resource planning, recruitment, and hire of resource to support forecasted sales targets
• Talent Development activities to ensure that the sales team has the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
• Performance Management - setting performance standards, setting realistic job goals, conducting performance appraisals, and disciplinary action
• Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals.
• Responsible for ensuring utilization and compliance in accordance with departmental policies and practices for Salesforce.com (SFDC)
• Regional Alignment - Works collaboratively across AMR to drive coordination and alignment in service to corporate goals at large. This would include taking the lead on cross-district initiatives in partnership with marketing, sales, and sr. leadership
• Peer Leader - Takes on the role of peer leader and mentor across the District Sales Manager team

Minimum Qualifications:

• BA/BS in Life Sciences
• A minimum of 7 years of sales, marketing or equivalent experience in the Life Science industry, including capital equipment sales
• A minimum of 4 years of sales management experience in the Life Science industry
• Experience in hiring the best talent, building teams, managing and motivating sales professionals, setting and managing sales targets
• Skilled in developing and implementing strategic sales strategies, building and maintaining key customer relationships, and leading high-performing sales teams

Preferred Skills:  

• Must be able to build relationships at a very high level
• Ability to effectively communicate and influence internal and external audiences, using both oral and written communication skills
• Excellent written and oral English skills

At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It’s a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world. We enable scientists to advance their research, allowing them to address scientific questions they didn’t even know they could ask.

Our tools have enabled fundamental discoveries across multiple application areas, including cancer, immunology, and neuroscience. Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented individuals driving the life sciences industry and making it possible for scientists, engineers, clinicians, computational biologists, and more to make new strides.

We’re dedicated to finding the best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.

About the role

Our team is seeking a skilled and motivated Senior Security Engineer (IAM Identity Engineer) to own and enhance identity and access management systems, with a primary focus on maturing our Okta implementation and hardening our AWS Identity and Access Management configuration. The ideal candidate will have deep knowledge of the Okta platform, a proven history of configuring SCIM,  in addition to extensive multi-cloud experience. We know that security is hard and that’s why protecting our customers is our highest priority. If you are a self-starter who is passionate about security and is excited to work in a highly collaborative environment alongside a diverse team of experts every day, join us at 10x Genomics. 

As a Senior Security Engineer, you will be the technical subject matter expert for our identity solutions and cloud configurations. You will be responsible for performing design reviews, technical security assessments, and access reviews to highlight overly permissive policies and to help engineering teams reduce risk and  improve the overall security of our products. You will be a security leader within the company, gaining a solid understanding of our products and systems, and ensuring that security is built-in. This position requires both deep and broad technical knowledge across a range of disciplines, and the ability to work hands-on across a wide variety of software designs and technology stacks.

What you will be doing

• Serve as a primary technical security resource on all IAM issues and projects 
• Lead, implement, and expand our zero trust architecture
• Mature our Okta implementation by configuring SSO, SCIM, and other automated-provisioning processes
• Review and update cloud-based IAM policies to make sure access policies are least privileged, properly scoped, and governed by version control (Terraform + GitHub)
• Architect, configure, and audit role-based access control to ensure appropriate and secure user access
• Collaborate with other teams in pPerforming design reviews and technical security assessments to identify risks, ensure access rights are properly aligned, and help other teams improve the overall security of our products.
• Design and implement security best practices and standards across varied engineering teams and environments.
• Conduct threat modeling, identify & drive risk decisions, and influence technical designs and architectures.
• Advocate for security culture and educate colleagues across all parts of 10x.

Minimum Requirements:

• 3 years of hands-on technical experience configuring federated identity providers, using SAML, OIDC, and SCIM
• 3 years of hands-on technical experience configuring cloud identity and access management services including strong understanding of AWS IAM policies, roles, and trust relationships
• Experience with Terraform, GitHub or similar for cloud infrastructure management.
• Experience in web security (SSL/TLS, OAuth, SAML, etc.)
• Experience with cloud and web application security standards (CIS benchmarks, OWASP ASVS, SANS 25, etc.)

Preferred skills and experience:

• A degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity, Information Security, or a related technical field.
• In-depth technical and foundational knowledge of software engineering, computer systems, security engineering, authentication, and/or applied cryptography.
• Experience with regulatory requirements, and aligning security standards, frameworks, and corporate policy with overall business and technology strategy.
• Experience securing operating systems, networks, and low-level infrastructure. 
• Experience with attacker tactics, techniques, and procedures, and corresponding mitigation methods.
• Excellent written and verbal communications skills.

#LI-RW1

#LI-Hybrid

#LI-Remote

District Sales Manager 

As a District Sales Manager you will lead our growing team in the the north of Germany Reporting to the Sales Director (EMEA) and manage a team of Account Executives.

You’ll help lead the execution of 10x Genomics commercial strategies, ensuring budgeted annual sales and profit objectives are met within designated territories and for the district overall. 

What you will be doing:

• Develop, execute and monitor the district business plan to meet assigned revenue and strategic objectives.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments)
• To drive a high level of interaction and engagement between other departments (e.g., Marketing, Technical Support) and local sales team & staff to ensure coordination of activities and alignment on common goals
• Talent Acquisition - Responsible for resource planning, recruitment, and hire of resource to support forecasted sales targets
• Talent Development activities to ensure that the sales team has the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
• Performance Management - setting performance standards, setting realistic job goals, conducting performance appraisals, and disciplinary action
• Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals.
• Responsible for ensuring utilization and compliance in accordance with departmental policies and practices for Salesforce.com (SFDC)

Required Qualifications:

• Demonstrable team management experience in the Life Science industry
• Experience managing, motivating and developing sales professionals
• BA/BS or MS (or equivalent) in Life Sciences
• A proven track record of sales, marketing or equivalent experience in the Life Science industry
• Ability to build relationships at a very high level
• Excellent communication skills, able to influence internal and external audiences

Preferred Skills:

• PhD or equivalent in Life Sciences
• NGS knowledge or experience (Next Generation Sequencing)

#LI-DM1

#LI-REMOTE

Inside Sales Account Manager – France

The Inside Sales Account Manager is responsible for selling benchtop instruments and driving consumables for all platforms in their assigned accounts. Connecting, primarily, with existing customers via phone and e-mail to help guide them to our products that best meet their needs and managing the customer sales process.

Additionally, this role will work closely with cross-functional teams to ensure an exceptional customer experience in adoption and continuous engagement with 10x through service renewals.

What you will be doing:

• Develop and manage a territory plan to meet or exceed business goals for a defined customer base
• Sell benchtop instruments and drive consumables sales in their assigned accounts
• Manage and engage existing customers, primarily via phone and e-mail to deeply understand their research needs and goals
• Use consultative selling approach to match customer needs with the right solution; empathy for internal dynamics, budget constraints, etc
• Manage specific customers and help to address their needs, providing budgetary pricing, creating and submitting individualized quotes and closing sales process
• Work cross functionally to ensure exceptional customer experience in adoption and continuous engagement with 10x through service renewals
• Foster strong, collaborative working relationships and execute clear process flows for handoffs with cross-functional departments to develop and execute territory-specific sales plans
• Responsible for updating the CRM system to reflect accurate opportunities and pipeline

Minimum Requirements:

• Bachelor's degree in Biology, Molecular Biology, Biochemistry or related field; equivalent industry experience
• Proven sales experience preferably in the academic, life sciences or biotechnology industries
• Knowledge of Next Gen Sequencing Technology, or similar diagnostic testing applications
• Strong customer-relationship skills – building trust, understanding customer needs, presenting effective solutions
• Skilled at driving customer growth through closing new business, securing service renewals and contract extensions, and fostering ongoing client relationships
• Ability to grasp and articulate highly technical concepts effectively
• Outstanding interpersonal and communication skills
• Proficient with Microsoft Word, Excel and Outlook and CRM database
• Fluency in English and French essential

Preferred Skills and/or Experience:

• NGS Sales experience
• Experience of using SFDC
• Proven successful sales experience with a technical product line
• Additional European language skills

#LI-KW1

#REMOTE

Sales Executive – Germany (Central)

About the role:

We are seeking a Sales Executive for a field sales-based position responsible for the Germany (Central) territory sales plan. The Sales Executive will have strong technical knowledge in the area of Next Gen Sequencing and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results. The ideal candidate will have a strong history of account relationships with key thought leaders in the Next Gen Sequencing space.

What you will be doing:

• Demonstrate technical credibility to consult with customers on technology solutions
• Demonstrate funnel management skills with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develop and manage a business plan to meet or exceed business goals for the territory
• Understand scientific project and business needs of the customer to win the business
• Consistently and accurately manage sales process including sales forecasting, pipeline management, and sales tracking using the CRM system and other designated IT tools
• Develop and maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory
• Utilise product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations
• Ensure full customer satisfaction whilst representing 10x Genomics professionally, ethically and morally at all times

Minimum Requirements:

• Bachelor’s degree in biology, Molecular Biology, Biochemistry or related field
• Proven sales experience in life sciences or similar, with capital equipment
• Strong desire to win business and establish long term customer relationships
• Extensive knowledge of NGS
• Ability to travel as needed to be successful in this field-based role
• Fluent English and German language skills

Preferred Skills and Experience:

• Experience in the area of Single Cell RNA Seq and/or Spatial Transcriptomics
• Master’s Degree or PhD. in Biology, Molecular Biology, Biochemistry or related field
• Additional European language skills (preferably German)
• Experience of using a CRM system (Ideally SFDC)

#LI-KW1

#REMOTE