About the role:

We are seeking a Sales Executive for a field sales-based position responsible for the Munich region and South Germany territory sales plan. The Sales Executive will have strong technical knowledge in the area of Genomics and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results. The ideal candidate will have a strong history of account relationships with key thought leaders in the Next Gen Sequencing space.

What you will be doing:

• Demonstrate technical credibility to consult with customers on technology solutions
• Demonstrate funnel management skills with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develop and manage a business plan to meet or exceed business goals for the territory
• Understand scientific project and business needs of the customer to win the business
• Consistently and accurately manage sales process including sales forecasting, pipeline management, and sales tracking using the CRM system and other designated IT tools
• Develop and maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory
• Utilise product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations
• Ensure full customer satisfaction whilst representing 10x Genomics professionally, ethically and morally at all times

Minimum Requirements:

• Bachelor’s degree in biology, Molecular Biology, Biochemistry or related field
• Proven sales experience in life sciences or similar, with capital equipment
• Strong desire to win business and establish long term customer relationships
• Extensive knowledge in the Genomics arena
• Ability to travel as needed to be successful in this field-based role
• Fluent English and German language skills

Preferred Skills and Experience:

• Experience in the area of Single Cell RNA Seq and/or Spatial Transcriptomics
• Master’s Degree or PhD. in Biology, Molecular Biology, Biochemistry or related field
• Additional European language skills (preferably German)
• Experience of using a CRM system (Ideally SFDC)

#LI-DM1

#REMOTE

By joining 10X Genomics, you can become an integral part of helping enable our customers to expand the ways they explore, discover, process and innovate in the field of genomics.

As a Senior Global Product Support Scientist, you play a significant role within the Customer Support organization serving as a subject matter expert (SME) and global escalation partner to our regional team members, ensuring they can deliver world-class service and support and enabling our customer’s success across 10x products and applications. This role requires the ability to resolve technically complex issues, working closely with cross-functional teams, advocating for customer needs, and participating in sustaining and lifecycle management (LCM) core teams to maintain and improve product quality and customer satisfaction.

What you will be doing:

• Creating, releasing and continuously improving globally-aligned service and support policies and procedures. Serving as procedure owner representative on any planned and unplanned organizational audits (e.g., ISO, SOX, FDA).  
• Representing Global Product Support as a core team member within 10x’s product sustaining teams, providing expertise and advocating on behalf of our regional team members to elevate the customer experience.
• Analyzing, trending, and communicating key issues and complaints and the impact they have on overall product health metric performance, and customer satisfaction across 10x products and applications.
• Providing advanced and escalated global product support to regional team members and our customers, ensuring timely resolution of complex cases.
• Initiating, consulting, and leading product support continuous improvement discussions and workshops with cross-functional SME partners to improve product reliability, performance, and life cycle management.
• Owning technical product and process knowledge transfer to the regional support teams that directly engage with our distributors, and customers.
• Supporting the development of a cohesive service and support CRM, resource planning models, cost to service calculator, spare parts and logistics optimization tools. 

Minimum Requirements:

• BA/BS with 7 years of experience, MS or PhD with 5-7 years experience in a scientific discipline (e.g. life science, medical device, laboratory equipment, healthcare technology companies). 
• Proven expertise in providing product support for laboratory assays or instruments.
• Strong problem-solving skills displayed while managing complex technical issues and escalations.
• Strong analytical skills demonstrated while applying various root cause methodologies.
• Excellent communication and interpersonal skills.
• Experience in training team members on new products, processes and change management.
• Strong project management skills evidenced while executing high-impact projects independently.
• Familiarity with SaaS support platforms and integrations (e.g SFDC, Zendesk, Jira, ServiceMax).
• Willing to travel up to 25%

Preferred Qualifications

• Research or clinical laboratory instrumentation and applications, medical devices, or healthcare IT technology product support experience.
• Hands on Illumina sequencing library preparation and troubleshooting.
• Cell culture, cell sorting, and single cell PCR or RNASeq experience.
• Extensive experience in Technical Support, Field Application Scientist, or related role.
• PMP Certification.

• Test, troubleshoot and advise others in the repair of analytical laboratory instruments to the Field Replaceable Unit (FRU) level.
• Able to analyze complex situations and apply independent judgment when accessing problems.
• Interpret past repairs on analytical laboratory instruments to resolve and diagnosis new highly complex issues.
• Assemble and disassemble analytical laboratory instruments.
• Support Pre-staging of instruments to ensure full functionality prior to Sales Inventory transfer.
• Perform advanced electronic, mechanical, pneumatic, programmable logic controllers, liquid, gas, fluidics, and electrical repairs associated analytical laboratory instruments and equipment.
• Provide field based on the job training for Field Service Engineers on the proper preventive maintenance, calibration, and service techniques for analytical laboratory instruments.
• Responsible for supporting upgrade release activities including calibration and configuration of analytical laboratory instruments.
• Monitor personal inventory levels to ensure adequate levels of parts and supplies are available on hand, if not place orders for supplies following company procedures.

• Bachelors degree in Biomedical Engineering / Technology and 4+ years of experience with the service and repair of analytical laboratory instruments. Or completion of the DoD Biomedical Technician course and 7+ years of experience as a service engineer with a minimum of 4+ years of experience with the service and repair of analytical laboratory instruments. 

• Demonstrated ability to operate without supervision and manage multiple priorities.
• Excellent communications and interpersonal skills.
• Detail and action oriented, self-directed, and able to effectively direct others in a collaborative manner.
• Demonstrated time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands.
• Advanced knowledge of Microsoft application suite including Excel, Word, and PowerPoint.
• Demonstrated leadership skills, with a focus on the effective coaching of non-direct reports and leading by example.
• Demonstrated understanding of critical Customer Experience factors and how to use that understanding to support customer loyalty initiatives.

#LI-JF1

#LI-Remote

日本で拡大する事業をサポートするために、日本語と英語が堪能なカスタマーアソシエイト（営業事務）を募集しています。

カスタマーサービスアソシエイト（営業事務）は、社内のスタッフ、および外部の顧客や販売店と連携し、注文の入力および履行（納品、請求、入金など）を管理します。顧客や販売店との強力な関係を築き、顧客と社内のクロスファンクショナルなグループとの間のリエゾンとして機能します。

あなたは、顧客サービスの経験と技術的な信頼性を活かし、顧客、販売店、およびその他の社内部門との間で調整を行い、売上目標を達成させるために貢献します。

業務内容：

• 標準的な販売注文のERPシステム上での作成および維持
• 購入注文の詳細、見積もり、および販売または顧客の入力に基づき、契約ガイドラインおよび10Xポリシーと手順に従って、ERPシステムで在庫販売注文を作成および維持
• 見積もりから請求書、機会管理、苦情管理を可能にするためのERPおよびCRMチームのコンテンツについてエキスパートとなる
• ERPシステムで製品返品、クレジットおよびデビットメモの作成および管理、CRMの更新
• ロジスティクスおよびフィールドチームと連携し、機器のピックアップまたはRMAを調整し、顧客および社内チームに情報や更新を提供
• CRMでフィールドチームへのサービスリクエストの作成および管理、ERPシステムでのサービス契約の作成（購入注文の詳細、見積もり、販売またはサービス管理の入力に基づく）
• 内部および外部の顧客/販売店からの製品および注文に関する問い合わせを電話やメールで対応
• バックオーダーを監視し、システムでの更新および顧客/ディストリビューターおよび社内スタッフへの定期的なコミュニケーションを管理
• 販売注文の正確性を検証し、エラーの解決に関して指導するか、上級スタッフまたはマネージャーにエスカレーション
• 内部および地域チームと協力して、注文の時間通りの履行と問題解決を推進し、顧客の期待を超える結果を達成
• 注文履行のサポートとしてレポートを読む/分析する
• 日本の顧客基盤を管理し、その他の業務を担当

必要なスキル：

• 複数年の営業事務経験
• ERPおよびSFDCビジネスシステムの知識
• 英語(ビジネスレベル）および日本語（JLPT N1または同等レベル）での強力な書面および口頭でのコミュニケーション能力
• 細部に注意を払い、プレッシャーの中で適切に対応できる能力
• 必要に応じて、営業時間外の勤務に柔軟に対応できること
• スピードが要求されるチーム環境で効果的に働き、問題解決ができる実力を証明できること
• Microsoft Word、Excel、Outlookの知識

望ましいスキルと資格：

• 追加の言語スキル（特に中国語）が望ましい

Customer Service Associate - Japan

We are seeking a Customer Service Associate based in Japan with fluent Japanese and English language skillsto support our growing entity in Japan.

The Customer Service Associate interfaces with and supports internal and external customers and distributors managing order entry and fulfillment. You will build strong relationships with customers and serves as a liaison between customers and cross-functional groups across the company.

You'll use your customer service experience, combined with technical credibility, to liaise between customers; distributors and other internal departments to ensure revenue targets are met or exceeded. 

What you will be doing:

• Standard sales order creation and maintenance 
• Interpret requirements of purchase order details, quotes, and sales or customer inputs to create and maintain stock sales orders in ERP system in accordance with contract guidelines and 10X policies and procedures
• Content expert on ERP and CRM teams to enable quote to invoice, opportunity management, and complaint management
• Create and manage products returns, credit and debit memos in ERP system and updates CRM
• Coordinate with logistics and field team for pickup or RMA of instruments and provides information/updates to customers and internal teams as needed
• Create and manage service requests to field teams in CRM and service contracts in ERP system pursuant to purchase order details, quote and sales or service management input
• Handle product and order enquiries via phone and email with internal and external customers/distributors 
• Monitor Back Orders and manage updates in system and communication updates to customers/distributors and internal staff on a regular basis
• Validate accuracy of sales orders and provide guidance to resolve errors or escalate to Senior Staff or Manager for resolution of errors
• Collaborate with internal and regional teams to drive on time fulfillment of orders and resolutions of issues to meet or exceed customer expectations
• Read/Analyze Reports in support of order fulfillment
• Manage Japanese customer base and perform other duties as assigned

Minimum Requirements:

• Multi-year customer support experience
• Knowledge of ERP and SFDC business systems
• Strong written and verbal communication skills in English(business level) and Japanese (JLPT N1 or equivalent level)
• Detail oriented and ability to work and respond appropriately under pressure
• Flexibility to work after office hours when required
• Demonstrable ability to solve problems and work effectively in a fast paced team environment 
• Knowledge of Microsoft Word, Excel and Outlook

 Preferred Skills and/or Experience:

• Additional language skills desirable (preferably Mandarin)

#LI-KW1

#REMOTE

About the Role:

Enable your customers to unlock the next generation of biological insights. 

Empower the scientific community to improve human health – measuring and mapping the transcriptome with subcellular resolution. The Xenium In Situ Analyzer is a new platform that is capable of high-throughput, subcellular mapping that unlocks the complexity of biology. As the Xenium Sales Executive, you will be leading the spatial revolution through the sale of the Xenium in-situ platform and reagents. Using your strong technical knowledge in the spatial field you will be able to demonstrate technical credibility, and effectively consult with customers, helping influence key decisions on technology and product choices. Leveraging your proven business acumen to build successful account and territory plans you will translate territory strategy into business results.  

What you will be doing:
●    Demonstrate technical credibility to consult with customers on technology solutions
●    Execute exceptional funnel management skills with strong hunting/prospecting and closing skills
●    Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
●    Develop and manage a business plan to meet or exceed business goals for the assigned territory
●    Understand the scientific projects and business needs of the customer to win the business
●    Consistently and accurately manage the sales process (including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools)
●    Develop and maintain current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory
●    Employ outstanding communication skills in order to keep both internal and external stakeholders informed
●    Utilize product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
●    Work collaboratively with the other members of the field organization
●    Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days
●    Represent the company professionally, ethically, and morally at all times

Minimum Requirements: 
●    Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience
●    Demonstrable previous multi-year sales experience in Life Science 
●    Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory

Preferred Qualifications: 
●    A Master’s or PhD degree is desirable

●    Spatial transcriptomics experience is highly advantageous

●    proven success in selling capital equipment preferred
●    Strong desire to win business and establish long term customer relationships

#LI-DM1
#LI-REMOTE

Xeniumセールスエグゼクティブとして、あなたは新規顧客を探し出し、空間解析（Spatial）分野で成功し、長期的な関係を構築し維持する最前線に立つことになります。これには、顧客に対して、Xeniumの技術および製品の選択に関して、重要な決定に影響を与えるための強力な技術知識の信頼性を示すことが含まれます。強力なビジネス感覚は、テリトリープランをビジネス結果に変換する成功したアカウントおよびテリトリープランを構築するのに役立ちます。

業務内容：

• 新規顧客開拓
• 10x Genomicsの空間解析（Spatial）ソリューションに関する顧客への技術コンサル
• 強力なハンティング/プロスペクティングおよびクロージングスキルを持つファネル管理
• 厳格なテリトリープランニング、市場知識、正確かつタイムリーな予測へのコミットメント
• テリトリーのビジネス目標を達成または超えるためのビジネスプランの開発と管理
• 顧客の科学プロジェクトおよびビジネスニーズを理解し、ビジネスを獲得する
• CRMシステムおよびその他の指定されたITツールを使用して、パイプライン管理および販売追跡を含む販売プロセスを一貫して正確に管理する
• 割り当てられたテリトリーで効果的に競争するために必要な遺伝子解析市場、製品、および購買プロセスの最新知識を維持する
• 遺伝子解析ポートフォリオ全体の製品およびアプリケーション知識を活用して、販売プレゼンテーションを成功裏に実施する
• 常に10x Genomicsをプロフェッショナルに、倫理的に、道徳的に代表しながら、顧客満足を確保する

必要なスキル：

• ライフサイエンス分野での高価値資本設備の販売における実績
• 空間解析（Spatial）/In-situフィールドセールスの役割に必要な実証可能な関連スキル（例：生物学、分子生物学、生化学または関連分野の学士号以上、または同等の知識と経験）
• ライフサイエンス分野での資本設備の販売経験
• ビジネスを獲得し、長期的な顧客関係を確立する強い意欲
• 最低50％の出張を厭わないこと
• 良好な英語スキル

望ましいスキルと資格：

• 生物学、分子生物学、生化学または関連分野の修士号または博士号
• 大型機器を官公庁・アカデミアエリアで販売した経験
• CRMシステムの使用経験（理想的にはSFDC）

As a Xenium Sales Executive you will be at the forefront of seeking out new opportunities as well as building and sustaining successful, long-term, relationships in the spatial arena. This will involve demonstrating strong technical knowledge credibility to effectively consult with customers and influence key decisions on technology and product choices. Strong business acumen will help to build successful account and territory plans which translate territory strategy into business results.

What you will be doing:

• Seeking out and developing new opportunities
• Technical consultation with customers on 10x Genomics’ spatial solutions
• Funnel management with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develop and manage a business plan to meet or exceed business goals for the territory
• Understand scientific project and business needs of the customer to win the business
• Consistently and accurately manage the sales process including, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools
• Develop and maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory
• Utilize product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations
• Ensure full customer satisfaction whilst representing 10x Genomics professionally, ethically and morally at all times

Required Skills:

• Proven success selling large value capital equipment within Life Sciences
• Demonstrable, relevant, skills needed for a Spatial/In-Situ field sales role (i.e. minimum Bachelor’s Degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience)
• Previous sales experience in Life Science, with capital equipment
• Strong desire to win business and establish long term customer relationships
• Willingness to travel a minimum of 50%
• Good English language skills

Preferred skills and Qualifications:

• Master’s Degree or PhD. in Biology, Molecular Biology, Biochemistry or related field
• Experience of using a CRM system (Ideally SFDC)

#LI-DM1

#LI-REMOTE

Account Executive

The Account Executive in Virginia is a field-based position responsible for the overall success of our Chromium and Visium franchises and for driving Xenium consumables utilization within top- and mid-tier academic and government accounts. The ideal candidate will possess strong technical knowledge in Single Cell and Spatial profiling, demonstrating technical credibility to effectively consult with customers and influence key decisions on technology and product choices. A strong history of account relationships with key thought leaders in the Genomics space is essential. Additionally, the role requires strong business acumen to build successful account and territory plans, translating territory strategy into business results.

What you will be doing:

• Strategic Account Planning: Develop and manage a territory plan to meet or exceed business goals.
• Customer Consultation: Apply technical credibility to consult with customers on technology solutions.
• Sales Management: Demonstrate funnel management skills with strong hunting/prospecting and closing skills. Consistently and accurately manage the sales process, including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Customer Relationships: Establish trust with customers, understand their research needs and internal dynamics, and take a consultative selling approach to provide the right solutions. Ensure high customer satisfaction post-sale.
• Market Knowledge: Develop deep knowledge of customer ecosystems and decision-makers. Stay up-to-date on research trends to identify high-value leads.
• Team Coordination: Work effectively with sales and support teams, 
• Collaboration: Work closely with other roles, aligning internal responsibilities and goals, and leveraging experts to drive customer decisions and an exceptional customer experience from awareness through adoption and utilization.
• Post-Purchase Support: Manage the customer relationship post-purchase to support ongoing consumables use and identify new and future research opportunities and needs.
• Business Planning: Commit to rigorous business and territory planning, applying market and customer knowledge to ensure accurate and timely forecasting.
• Market and Product Knowledge: Maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory.

Minimum Qualifications:

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6-8 years sales experience in Life Science,  selling small to mid-sized capital and consumables, preferably in the academic, life sciences or biotechnology industries
• Extensive knowledge of single cell and spatial biology tools applied to life science research.
• Ability to travel as needed to be successful in this field based role.
• Proven ability to establish long-term customer relationships and closing new business
• Strong customer-facing skills including building trust, understanding needs, presenting solutions, and navigating research institutions and grant funding environment

Preferred Skills/Qualifications:

• Masters or PhD in Biology, Molecular Biology, Biochemistry or related field

LI-JF1

LI-Remote

Account Manager, New England 

The Inside Sales Account Manager, New England is responsible for selling Chromium and Visium benchtop instruments and  driving consumables for all platforms across existing academic, government and medical center research institutions. Connecting, primarily, with existing customers via phone and e-mail to help guide them to our products that best meet their needs. Additionally, this role will work closely with cross-functional teams to ensure an exceptional customer experience in adoption and continuous engagement with 10x through service renewals.  This is a remote position based in New York or New Jersey.

What you will be doing:

• Develop and manage a territory plan to meet or exceed business goals for a defined customer base.

• Sell Chromium and Visium benchtop instruments and drive consumables sales for all platforms across existing academic, government and medical center research institutions.

• Manage and engage existing customers, primarily via phone and e-mail to deeply understand their research needs and goals.

• Use consultative selling approach to match customer needs with the right solution; empathy for internal dynamics, budget constraints, etc.

• Manage specific customers and help to address their needs, providing budgetary pricing, creating and submitting individualized quotes and closing sales process

• Work closely with many other 10x roles, including Account Manager, Xenium Capital Specialists, Scientific & Technology Advisors, Field Application Specialists and Service teams to ensure exceptional customer experience in adoption and continuous engagement with 10x through service renewals

• Foster strong, collaborative working relationships and execute clear process flows for handoffs with cross-functional departments (e.g., Account Managers, Xenium Capital Specialists and Scientific & Technology Advisors) to develop and execute territory-specific sales plans

• Responsible for updating the CRM system to reflect accurate opportunities and pipeline.

Minimum Requirements:

• 2+ years of experience in selling; preferably in the academic, life sciences or biotechnology industries

• Bachelor's degree in Biology, Molecular Biology, Biochemistry or related field; equivalent industry experience

• Knowledge of Next Gen Sequencing Technology, or similar diagnostic testing applications

• Track record of establishing long-term customer relationships and growth through closing new business

• Strong customer-relationship skills – building trust, understanding customer needs, presenting effective solutions

• Skilled at driving customer growth through closing new business, securing service renewals and contract extensions, and fostering ongoing client relationships

•  Ability to grasp and articulate highly technical concepts effectively

• Outstanding relationship building, interpersonal and communication skills

• Proficient with Microsoft Word, Excel and Outlook and CRM database

Preferred Skills and/or Experience:

• NGS Sales experience

• Experience of using SFDC

• Proven successful sales experience with a technical product line

#LI-JF1

#LI-Remote

Sales Development Representative

The Inside Sales, Sales Development Representative is responsible for lead generation and qualification for all platforms, Chromium, Visium and Xenium, across new and existing academic, government and medical center research institutions as well as biotech/pharma and service providers. Additionally, this role will work independently to engage with new and existing potential customers for platform/product awareness through various channels (e.g., web inquiries, email campaigns, webinars) to generate qualified leads and coordinate with Account Managers, Xenium Capital Specialists and Scientific & Technology Advisors for scheduling meetings and presentations.  This is a remote position.

What you will be doing:

• Develop and execute independent lead generation strategies, utilizing research techniques to identify high-value prospects; maintaining strong collaboration with the Marketing team to leverage targeted campaigns and optimize lead flow
• Responsible for lead generation and qualification for all platforms – Chromium, Visium, and Xenium.
• Track, report on, and participate in cross-functional initiatives aimed at driving revenue growth
• Foster strong working relationships and execute clear process flows for handoffs with cross-functional departments (e.g., Marketing, Product Management) to develop and execute territory-specific sales plans
• Support the broader Commercial organization to improve the sales cycle time. 
• Responsible for updating the CRM system to reflect accurate opportunities and pipeline.

Minimum Requirements:

• Bachelor's degree in Biology, Molecular Biology, Biochemistry or related field; equivalent industry experience
• 0-1+ years experience in inside sales or business development roles; preferably in the academic, life sciences or biotechnology industries
• Adept at identifying ideal customer profiles and utilizing various research techniques to generate qualified leads
• Skilled at uncovering customer needs and pain points, effectively demonstrating how the company's products and services provide compelling solutions
• Proficiency in following established sales methodologies and navigating the sales cycle from initial contact to qualification and opportunity creation
• Proficiency in using CRM software and other sales tools for efficient lead management, activity tracking, and reporting
• Skilled at coordinating with internal teams to address customers queries in an outbound or inbound sales generation
• Outstanding relationship building, interpersonal and communication skills
• Proficient with Microsoft Word, Excel and Outlook and CRM database
• Fluency in English and [add in specific language for territory] essential; ability to speak additional languages highly desirable.

 Preferred Skills and/or Experience:

• NGS Sales experience
• Experience of using SFDC
• Proven successful sales experience with a technical product line

#LI-Remote

#LI-JF1

About the Role:

We are seeking a Senior District Sales Manager, for the Southeast, who will be responsible for managing Account Executives in the assigned states of the region. The Sr. District Sales Manager will have strong technical knowledge and a strong history of managing sales executives who have account relationships with key thought leaders in the Single Cell, Spatial Biology, and Next Gen Sequencing space.

What you will be doing:

• Develop, execute and monitor the district business plan to meet assigned revenue and strategic objectives.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments)
• To drive a high level of interaction and engagement between other departments (e.g., Marketing, Technical Support) and local sales team & staff to ensure coordination of activities and alignment on common goals
• Talent Acquisition - Responsible for resource planning, recruitment, and hire of resource to support forecasted sales targets
• Talent Development activities to ensure that the sales team has the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
• Performance Management - setting performance standards, setting realistic job goals, conducting performance appraisals, and disciplinary action
• Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals.
• Responsible for ensuring utilization and compliance in accordance with departmental policies and practices for Salesforce.com (SFDC)
• Works collaboratively across AMR to drive coordination and alignment in service to corporate goals at large. This would include taking the lead on cross-district initiatives in partnership with marketing, sales, and sr. leadership.
• Takes on the role of peer leader and mentor across the District Sales Manager team.

Minimum Qualifications:

• BA/BS in Life Sciences
• A minimum of 7 years of sales, marketing or equivalent experience in the Life Science industry, including capital equipment sales
• A minimum of 5 years of sales management experience in the Life Science industry
• Experience in hiring the best talent, building teams, managing and motivating sales professionals, setting and managing sales targets
• Skilled in developing and implementing strategic sales strategies, building and maintaining key customer relationships, and leading high-performing sales teams.
  
  

Preferred Skills:  

• Must be able to build relationships at a very high level
• MS or equivalent degree in Life Sciences. PhD is a plus.
• Ability to effectively communicate and influence internal and external audiences, using both oral and written communication skills
• Excellent written and oral English skills required

Sales Development Representative

The Inside Sales, Sales Development Representative is responsible for lead generation and qualification for all platforms, Chromium, Visium and Xenium, across new and existing academic, government and medical center research institutions as well as biotech/pharma and service providers. Additionally, this role will work independently to engage with new and existing potential customers for platform/product awareness through various channels (e.g., web inquiries, email campaigns, webinars) to generate qualified leads and coordinate with Account Managers, Xenium Capital Specialists and Scientific & Technology Advisors for scheduling meetings and presentations.  This is a remote position based in Florida, North Carolina, South Caroline, Georgia, Maryland, Virginia, and West Virginia.

What you will be doing:

• Develop and execute independent lead generation strategies, utilizing research techniques to identify high-value prospects; maintaining strong collaboration with the Marketing team to leverage targeted campaigns and optimize lead flow
• Responsible for lead generation and qualification for all platforms – Chromium, Visium, and Xenium.
• Track, report on, and participate in cross-functional initiatives aimed at driving revenue growth
• Foster strong working relationships and execute clear process flows for handoffs with cross-functional departments (e.g., Marketing, Product Management) to develop and execute territory-specific sales plans
• Support the broader Commercial organization to improve the sales cycle time. 
• Responsible for updating the CRM system to reflect accurate opportunities and pipeline.

Minimum Requirements:

• Bachelor's degree in Biology, Molecular Biology, Biochemistry or related field; equivalent industry experience
• 0-1+ years experience in inside sales or business development roles; preferably in the academic, life sciences or biotechnology industries
• Adept at identifying ideal customer profiles and utilizing various research techniques to generate qualified leads
• Skilled at uncovering customer needs and pain points, effectively demonstrating how the company's products and services provide compelling solutions
• Proficiency in following established sales methodologies and navigating the sales cycle from initial contact to qualification and opportunity creation
• Proficiency in using CRM software and other sales tools for efficient lead management, activity tracking, and reporting
• Skilled at coordinating with internal teams to address customers queries in an outbound or inbound sales generation
• Outstanding relationship building, interpersonal and communication skills
• Proficient with Microsoft Word, Excel and Outlook and CRM database
• Fluency in English and [add in specific language for territory] essential; ability to speak additional languages highly desirable.

 Preferred Skills and/or Experience:

• NGS Sales experience
• Experience of using SFDC
• Proven successful sales experience with a technical product line

#LI-Remote

#LI-JF1

Account Executive

The Account Executive in Chicago is a field-based position responsible for the overall success of our Chromium and Visium franchises and for driving Xenium consumables utilization within top- and mid-tier academic and government accounts. The ideal candidate will possess strong technical knowledge in Single Cell and Spatial profiling, demonstrating technical credibility to effectively consult with customers and influence key decisions on technology and product choices. A strong history of account relationships with key thought leaders in the Genomics space is essential. Additionally, the role requires strong business acumen to build successful account and territory plans, translating territory strategy into business results.

What you will be doing:

• Strategic Account Planning: Develop and manage a territory plan to meet or exceed business goals.
• Customer Consultation: Apply technical credibility to consult with customers on technology solutions.
• Sales Management: Demonstrate funnel management skills with strong hunting/prospecting and closing skills. Consistently and accurately manage the sales process, including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Customer Relationships: Establish trust with customers, understand their research needs and internal dynamics, and take a consultative selling approach to provide the right solutions. Ensure high customer satisfaction post-sale.
• Market Knowledge: Develop deep knowledge of customer ecosystems and decision-makers. Stay up-to-date on research trends to identify high-value leads.
• Team Coordination: Work effectively with sales and support teams, 
• Collaboration: Work closely with other roles, aligning internal responsibilities and goals, and leveraging experts to drive customer decisions and an exceptional customer experience from awareness through adoption and utilization.
• Post-Purchase Support: Manage the customer relationship post-purchase to support ongoing consumables use and identify new and future research opportunities and needs.
• Business Planning: Commit to rigorous business and territory planning, applying market and customer knowledge to ensure accurate and timely forecasting.
• Market and Product Knowledge: Maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory.

Minimum Qualifications:

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6-8 years sales experience in Life Science,  selling small to mid-sized capital and consumables, preferably in the academic, life sciences or biotechnology industries
• Extensive knowledge of single cell and spatial biology tools applied to life science research.
• Ability to travel as needed to be successful in this field based role.
• Proven ability to establish long-term customer relationships and closing new business
• Strong customer-facing skills including building trust, understanding needs, presenting solutions, and navigating research institutions and grant funding environment

Preferred Skills/Qualifications:

• Masters or PhD in Biology, Molecular Biology, Biochemistry or related field

LI-JF1

LI-Remote

About the Role:

We are seeking a Xenium Sales Specialist, Northeast, for a field sales-based position responsible for the sale of our in-situ platform and reagents. The Xenium Sales Specialist will have strong technical knowledge in the spatial field and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results.  

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Exceptional funnel management skills with strong hunting/prospecting and closing skills.
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting.
• Develops and manages to a business plan to meet or exceed business goals for the assigned territory.
• Understands the scientific projects and business needs of the customer to win the business.
• Consistently and accurately manages the sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develops and maintains current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory.
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilizes product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
• Ability to work collaboratively with the other members of the field organization. 
• Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days. 
• Represent the company professionally, ethically, and morally at all times.

Minimum Requirements: 

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science, with significant capital equipment experience.
• Proven success in selling capital equipment
• Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory
• Territory includes: Northeastern States

Preferred Qualifications: 

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-AR1

Account Executive

The Account Executive in the Mid-Atlantic South a field-based position responsible for the overall success of our Chromium and Visium franchises and for driving Xenium consumables utilization within top- and mid-tier academic and government accounts. The ideal candidate will possess strong technical knowledge in Single Cell and Spatial profiling, demonstrating technical credibility to effectively consult with customers and influence key decisions on technology and product choices. A strong history of account relationships with key thought leaders in the Genomics space is essential. Additionally, the role requires strong business acumen to build successful account and territory plans, translating territory strategy into business results.

What you will be doing:

• Strategic Account Planning: Develop and manage a territory plan to meet or exceed business goals.
• Customer Consultation: Apply technical credibility to consult with customers on technology solutions.
• Sales Management: Demonstrate funnel management skills with strong hunting/prospecting and closing skills. Consistently and accurately manage the sales process, including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Customer Relationships: Establish trust with customers, understand their research needs and internal dynamics, and take a consultative selling approach to provide the right solutions. Ensure high customer satisfaction post-sale.
• Market Knowledge: Develop deep knowledge of customer ecosystems and decision-makers. Stay up-to-date on research trends to identify high-value leads.
• Team Coordination: Work effectively with sales and support teams, 
• Collaboration: Work closely with other roles, aligning internal responsibilities and goals, and leveraging experts to drive customer decisions and an exceptional customer experience from awareness through adoption and utilization.
• Post-Purchase Support: Manage the customer relationship post-purchase to support ongoing consumables use and identify new and future research opportunities and needs.
• Business Planning: Commit to rigorous business and territory planning, applying market and customer knowledge to ensure accurate and timely forecasting.
• Market and Product Knowledge: Maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory.

Minimum Qualifications:

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6-8 years sales experience in Life Science,  selling small to mid-sized capital and consumables, preferably in the academic, life sciences or biotechnology industries
• Extensive knowledge of single cell and spatial biology tools applied to life science research.
• Ability to travel as needed to be successful in this field based role.
• Proven ability to establish long-term customer relationships and closing new business
• Strong customer-facing skills including building trust, understanding needs, presenting solutions, and navigating research institutions and grant funding environment

Preferred Skills/Qualifications:

• Masters or PhD in Biology, Molecular Biology, Biochemistry or related field

LI-JF1

LI-Remote

As a Xenium Sales Executive you will be at the forefront of seeking out new opportunities as well as building and sustaining successful, long-term, relationships in the spatial arena. This will involve demonstrating strong technical knowledge credibility to effectively consult with customers and influence key decisions on technology and product choices. Strong business acumen will help to build successful account and territory plans which translate territory strategy into business results.

What you will be doing:

• Seeking out and developing new opportunities
• Technical consultation with customers on 10x Genomics’ spatial solutions
• Funnel management with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develop and manage a business plan to meet or exceed business goals for the territory
• Understand scientific project and business needs of the customer to win the business
• Consistently and accurately manage the sales process including, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools
• Develop and maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory
• Utilize product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations
• Ensure full customer satisfaction whilst representing 10x Genomics professionally, ethically and morally at all times

Required Skills:

• Proven success selling large value capital equipment within Life Sciences
• Demonstrable, relevant, skills needed for a NGS/Spatial/In-Situ field sales role (i.e. minimum Bachelor’s Degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience)
• Previous sales experience in Life Science, with capital equipment
• Strong desire to win business and establish long term customer relationships
• Willingness to travel a minimum of 50%
• Fluent English and French language skills

Preferred skills and Qualifications:

• Master’s Degree or PhD. in Biology, Molecular Biology, Biochemistry or related field
• Experience of using a CRM system (Ideally SFDC)

#LI - DM1

#LI - REMOTE

The Spatial Science & Technology Advisor (SSTA), New York, is primarily responsible for working with the Spatial Sales and Marketing teams to help develop and grow the 10x Genomics Spatial business by accelerating the sales process and maximizing revenue for sales opportunities in their territory. This role will conduct sales and related sales support activities for all current and future Spatial products and applications within the 10x Genomics portfolio. The Spatial STA is a highly technical position that requires both an in-depth knowledge of the products and workflows for Spatial solutions, but also how they can be incorporated with other 10x Genomics applications to better enable our customers through a multiomic approach to research.

Additionally, the Spatial STA is expected to be a field technical expert, working directly with field teams to position products to specified academic, government, private, and/or industrial accounts in an assigned territory: Incumbent will work from a remote location but must be located within the territory with a strong preference for ready access to a major airport.

Key Responsibilities: 

• Execute and communicate the vision for increasing the 10x Spatial portfolio market share at the field-level
• Work with field teams, Market Development leaders and customers to understand and communicate what is needed for successful adoption/positioning our Spatial solutions
• Partner closely with Sales Executives to generate, qualify, and close Spatial sales opportunities
• Work with product management/R&D/applications/marketing and field sales to develop and disseminate content, strategy, collaborations, and go-to market activities
• Maintain appropriate records and provide relevant information to help forecast business as needed
• Gather, process, and disseminate competitive intelligence and market feedback both to field sales as well as internal product management colleagues
• Provide weekly, monthly, and/or ad hoc business/activity reports as required
• Coordinate and/or conducts both technical and promotional seminars, trade shows, vendor shows, and related activities as deemed necessary
• Achieve assigned Measurable Business Objectives (MBO’s)and territory sales goals by calling on existing and potential new customers via field visits, email, telephone, video conference, etc
• Work closely with sales executive counterparts to develop specific account growth, penetration, and support activities
• Provide mentorship, training, and education to colleagues and/or customers as applicable 

Minimum Qualifications:  

• Strong Oral and Written Communication skills including small and large group presentations
• Master’s Degree in a relevant field of study
• Experience with NGS, immunology, cell biology, and molecular biology via prior work experience and education
• Extensive experience in histology, cellular pathology and/or imaging techniques
• Ability to effectively network in and outside of the company
• Ability to walk and or stand up to 8 hours a day, and travel to meet with customers
• Organized, detail oriented and results driven
• Proficient in using MS Office Suite (e.g. PowerPoint, Excel, Word)
• Overnight travel up to 70% of the time based on territory
• Valid driver’s license, acceptable motor vehicle, car insurance, and acceptable driving record

Preferred Skills

• PhD in a relevant field of study
• Track record of success selling and negotiating
• 5+ years commercial experience (Sales, Marketing, Support) in life science research industry serving academic, industrial, hospital, government, biotech and/or biopharmaceutical accounts
• Deep and broad NGS experience
• Single cell genomics experience
• Knowledge of cryosectioning, microtomy, tissue embedding and tissue handling
• Multi-lingual skills desired
• Experience using a CRM system (e.g. SFDC)

Regional Marketing Manager (Japan) 

The Regional Marketing Manager (RMM) will be responsible for planning, designing and executing marketing activities for Japan.

The ideal RMM candidate should have strong technical knowledge in the area of Next-Generation Sequencing (NGS), Single Cell Genomics, Spatial Biology and have demonstrated experience localizing marketing programs for related markets. The RMM will interact cross functionally with members from the regional commercial sales and global marketing teams and will be the central point of contact for territorial market planning, implementation, new product launch and regional market development. Key skill sets include regional marketing, program localization, sales enablement, lead generation/nurture and tactical marketing.

What you will be doing:

• Regionalization and localization of core marketing programs in Japan
• Effectively translate the global strategic plan in specific core markets into a regionalized tactical plan that meets or exceeds district business objectives and deploy programs and tools to support district sales teams and/or distributors
• Select appropriate program tactics for the district and assigned segment, govern all outbound aspects of new product launches, and report success of programs to the regional sales & global marketing teams
• Collaborate with Regional Marketing Events Manager and Regional Digital Marketing Manager to define events and digital strategy for lead generation and nurture
• Responsible for pipeline goal achievement across all territories within the district
• Knowledge of key accounts, KOLs and centers of excellence in assigned area
• Share program resources across district, and identify potential reuse of global programs across territories
• Own content reuse and localization process requirements, including execution of the localization process
• Alignment of regional marketing program to company messaging themes and local sales in each region
• Educate Global Marketing on local regulatory and compliance requirements for assigned territory
• Develop sales tools and training materials that support regional sales teams achieve goals
• Regional market intelligence to provide insight to global marketing and product marketing
• Drive demand & grow the marketing funnel in close collaboration with regional sales teams and distributors
• Establish local regional operational processes and systems
• Collaborate for all CRM related aspects of sales & marketing integration
• Improve the size and quality of marketing leads in salesforce CRM database for assigned territory or segment
• Measure and evaluate impacts of owned marketing programs and track assigned spend
• Works closely with the APAC and Global Marcom team to develop program metrics & effective tactics
• Responsible for defining channel training requirements linked to program execution
• Serve as single point of contact between the regional sales channels and the global marketing team for assigned district or segment 

Minimum Requirements:

• Requires a Bachelors’ degree in Biology, Molecular Biology, Biochemistry or related field 
• Extensive knowledge of Next Gen Sequencing markets, products & marketing channels in Japan
• Multi-year experience in the Life Science industry, preferably in a field marketing environment
• Key competencies in marketing required: customer segmentation (i.e., needs assessments, profiles, personas, buying journeys), marketing program development and execution, program evaluation (metric framework)
• Knowledge of sales pipeline and how to positively impact funnel conversion rates
• Excellent analytical and problem-solving skills, combined with strong business judgment and an ability to present analysis in a clear and compelling manner
• An independent self-starter who operates with a high degree of autonomy, able to pivot quickly; adaptive, can effectively operate/deal with ambiguity
• Highly organized individual who can meet challenging deadlines in a fast-paced environment and able to collaborate across multiple disciplines
• Excellent Japanese & English communication skills (written / oral / presentation)
• Frequent travel required, expected to be at least 60% of the time

Preferred Skills and Experience:

• Master’s degree or PhD with multi year experience
• Advanced proficiency in Microsoft applications, especially Excel and PowerPoint

#LI-KW1

#LI-REMOTE

At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It’s a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world. We enable scientists to advance their research, allowing them to address scientific questions they didn’t even know they could ask.

Our tools have enabled fundamental discoveries across multiple application areas, including cancer, immunology, and neuroscience. Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented individuals driving the life sciences industry and making it possible for scientists, engineers, clinicians, computational biologists, and more to make new strides.

We’re dedicated to finding the best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.

About the role

Our team is seeking a skilled and motivated Senior Security Engineer (IAM Identity Engineer) to own and enhance identity and access management systems, with a primary focus on maturing our Okta implementation and hardening our AWS Identity and Access Management configuration. The ideal candidate will have deep knowledge of the Okta platform, a proven history of configuring SCIM,  in addition to extensive multi-cloud experience. We know that security is hard and that’s why protecting our customers is our highest priority. If you are a self-starter who is passionate about security and is excited to work in a highly collaborative environment alongside a diverse team of experts every day, join us at 10x Genomics. 

As a Senior Security Engineer, you will be the technical subject matter expert for our identity solutions and cloud configurations. You will be responsible for performing design reviews, technical security assessments, and access reviews to highlight overly permissive policies and to help engineering teams reduce risk and  improve the overall security of our products. You will be a security leader within the company, gaining a solid understanding of our products and systems, and ensuring that security is built-in. This position requires both deep and broad technical knowledge across a range of disciplines, and the ability to work hands-on across a wide variety of software designs and technology stacks.

What you will be doing

• Serve as a primary technical security resource on all IAM issues and projects 
• Lead, implement, and expand our zero trust architecture
• Mature our Okta implementation by configuring SSO, SCIM, and other automated-provisioning processes
• Review and update cloud-based IAM policies to make sure access policies are least privileged, properly scoped, and governed by version control (Terraform + GitHub)
• Architect, configure, and audit role-based access control to ensure appropriate and secure user access
• Collaborate with other teams in pPerforming design reviews and technical security assessments to identify risks, ensure access rights are properly aligned, and help other teams improve the overall security of our products.
• Design and implement security best practices and standards across varied engineering teams and environments.
• Conduct threat modeling, identify & drive risk decisions, and influence technical designs and architectures.
• Advocate for security culture and educate colleagues across all parts of 10x.

Minimum Requirements:

• 3 years of hands-on technical experience configuring federated identity providers, using SAML, OIDC, and SCIM
• 3 years of hands-on technical experience configuring cloud identity and access management services including strong understanding of AWS IAM policies, roles, and trust relationships
• Experience with Terraform, GitHub or similar for cloud infrastructure management.
• Experience in web security (SSL/TLS, OAuth, SAML, etc.)
• Experience with cloud and web application security standards (CIS benchmarks, OWASP ASVS, SANS 25, etc.)

Preferred skills and experience:

• A degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity, Information Security, or a related technical field.
• In-depth technical and foundational knowledge of software engineering, computer systems, security engineering, authentication, and/or applied cryptography.
• Experience with regulatory requirements, and aligning security standards, frameworks, and corporate policy with overall business and technology strategy.
• Experience securing operating systems, networks, and low-level infrastructure. 
• Experience with attacker tactics, techniques, and procedures, and corresponding mitigation methods.
• Excellent written and verbal communications skills.

#LI-RW1

#LI-Hybrid

#LI-Remote

As a Xenium Sales Specialist you will be at the forefront of seeking out new opportunities as well as building and sustaining successful, long-term, relationships in the spatial arena. This will involve demonstrating strong technical knowledge credibility to effectively consult with customers and influence key decisions on technology and product choices. Strong business acumen will help to build successful account and territory plans which translate territory strategy into business results.

What you will be doing:

• Seeking out and developing new opportunities
• Technical consultation with customers on 10x Genomics’ spatial solutions
• Funnel management with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develop and manage a business plan to meet or exceed business goals for the territory
• Understand scientific project and business needs of the customer to win the business
• Consistently and accurately manage the sales process including, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools
• Develop and maintain current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory

#LI-DM1

#LI-REMOTE

• Utilize product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations
• Ensure full customer satisfaction whilst representing 10x Genomics professionally, ethically and morally at all times

Required Skills:

• Proven success selling large value capital equipment within Life Sciences
• Demonstrable, relevant, skills needed for a NGS/Spatial/In-Situ field sales role (i.e. minimum Bachelor’s Degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience)
• Previous sales experience in Life Science, with capital equipment
• Strong desire to win business and establish long term customer relationships
• Willingness to travel a minimum of 50%
• Good English and German language skills

Preferred skills and Qualifications:

• Master’s Degree or PhD. in Biology, Molecular Biology, Biochemistry or related field
• Experience of using a CRM system (Ideally SFDC)

About the Role:
We are seeking an Account Executive, Biopharma, Central East, for a field sales-based position responsible for the territory sales plan. The Account Executive will have strong technical knowledge in the area of Next Gen Sequencing and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results. The ideal candidate will have a strong history of account relationships with key thought leaders in the Next Gen Sequencing space and experience calling on biotech accounts.

What you will be doing:

• Demonstrate technical credibility to consult with customers on technology solutions.
• Demonstrate funnel management skills with strong hunting/prospecting and closing
  skills.
• Commit to rigorous territory planning, market knowledge, both accurate and timely
  forecasting.
• Develop and manages to a business plan to meet or exceed business goals for the
  territory.
• Understand scientific project needs and business needs of the customer to win the
  business.
• Consistently and accurately manage sales process including sales forecasting, pipeline
  management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develop and maintains current knowledge of genetic analysis markets, products, and
  buying practices required to effectively compete in the assigned territory.
• Utilizes product and application knowledge across the genetic analysis portfolio to
  successfully conduct selling presentations.
• Assist in the identification and recruitment of new salespeople as required.
• Ensure that customers are fully satisfied.
• Represent the company professionally, ethically, and morally at all times. 

Minimum Qualifications:

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the
  equivalent knowledge and experience.
• Minimum of 4 years sales experience in Life Science
• Extensive knowledge of Next Gen Sequencing.
• Ability to travel as needed to be successful in this field based role.

Preferred Skills:

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-JF1

#LI-Remote