Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

The Senior Project Manager is tasked with providing project management services across a portfolio of large projects, from initiation through to closure, including definition, approach, planning, organising and technically leading and controlling the completion of allocated projects. The Senior Project Manager ensures all contracted projects are delivered to the highest quality standard, within scope, in budget and on time.

Please note, due to the nature of our client account, you must be anAustralian Citizenand be able to achieve Australian Baseline clearance to be successful in your application for this role.

What You’ll Do

• Ensuring preparation/completion of large projects to appropriate quality standards within time/cost constraints as well as meeting contractual requirements and company budget requirements.
• Manage project teams operating on complex/large projects, typically in a complex, multi-platform technical environment.
• Coordinating documentation, design, development and testing of enhancements and new development projects
• Tailoring project methodology to individual projects when needed.
• Preparing project budgets, attaining necessary approvals in a timely manner and monitoring project financials and the realisation of defined project benefits
• Exceeding stakeholder expectations through the application of stakeholder management disciplines.

What You’ll Bring

We are seeking a resilient and adaptable team player to manage multiple mid to large-sized projects, who can bring a dynamic element to our existing professional project management capability.

You will have:

• Extensive experience working on large complex projects.
• Ability to build and lead collaborative project teams to achieve organisational goals and objectives.
• Broad and deep understanding of technical infrastructure projects and related technology dependencies.
• Strong communication skills with proven experience of managing various stakeholders of all levels and the ability to tailor your conversations accordingly.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue.
• Strong risk & issue management practices with a clear understanding of the impacts to project schedule, cost and scope.
• Experience working with project management methodologies (including waterfall & agile) is essential.
• Previous experience with network and end user computing projects as well as experience with state and federal government will be highly regarded

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and ourfeel supported.

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Apply for this job

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)  

About the role Project Coordinator is responsible for coordinating all aspects of delivering Statements of Work (SOW) utilizing our tools from the initial request to delivery of the approved SOW. The busy role is also responsible for the delivery of these SOWs and involves juggling multiple deliverables, so requires excellent organizational and time management skills. The successful candidate will embrace the ever-changing landscape and keep across the delivery requirements for our customers all while maintaining internal systems for their assigned workload.

What you’ll do

• Liaise with the appropriate Datacom teams ensuring delivery of SOWs to Datacom’s customer.
• Manage the queue of work for Datacom and the delegation of work to the appropriate Datacom team.
• Ensure document quality before SOW submission to Customer.
• Chair internal meetings to manage the delivery of the SOWs to meet KPIs and a quality document.  Coordinating project schedules and helping ensure that projects are delivered within given timeframes and meet user requirements and are easily maintainable.
• Coordinating documentation, design and development of projects.
• Contacting company personnel at all organizational levels to gather information and prepare reports.
• Providing analytical and administrative support
• Interacting extensively with key stakeholders including sales & account teams, technical & systems engineering teams and project management team leadership and support functions
• Assisting with the reporting on the progress against project timeframes, milestones and budget.
• Assisting and providing support for the project team to deliver maximum levels of productivity.
• Analysing problems, determining approach, compiling and analysing data, and preparing reports/recommendations.

What you’ll bring

• A strong client focus with experience in relevant IT projects is highly desirable
• Demonstrated planning and organisational skills including exceptional attention to detail.
• Demonstrated ability to manage multiple tasks at one time, achieve required outcomes and meet deadlines in a high-pressure environment.
• Demonstrated understanding and working knowledge of administrative support techniques and methods.
• Knowledge of finance management practices, with a clear understanding of the relationship between costs, utilisation and project revenue.
• 1-3 years of relevant project administration or coordination experience.
• Project coordination skills, deploying project management disciplines and processes.
• Ability to successfully deliver projects, coming in on time, to scope, quality and within budget.
• Ability to work on assignments requiring considerable judgement and initiative.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to work in large collaborative teams to achieve organisational goals, and act as informal leader and mentor developing employees.
• Proven analytical and problem-solving skills.
• Effective presentation skills with the ability to convey technical information across various levels.
• Strong verbal and written communication skills.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

See more jobs at Datacom

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Position:  Senior Salesforce Functional Consultant

Datacom Location:  Anywhere across NZ and Australia with a Datacom office (see below)

Our Why  

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Salesforce Senior Functional Consultant is responsible for the development and delivery of industry specific systems mostly aligned to projects, building and installing turnkey business solutions.

You will work as part of Datacom's internal Salesforce team (the role isn't a client facing position), enabling you to be an integral part of our growing team to meet the demand we see for Salesforce. As a Salesforce Senior Functional Consultant, you will be a key member of the team, bringing extensive, hands-on experience implementing Salesforce first and foremost. Secondly, your resume will show you also as someone who is able to draw in the customer needs and offer resolution leveraging the breadth of the Salesforce application. Initially you will be able to sink your teeth into an exciting green fields project.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney, Auckland, Wellington and Christchurch. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You’ll Do   

As a Salesforce Functional Consultant, you will:

• Apply deep understanding of the Salesforce application and delivering high quality, detailed technology solutions through consulting project activities
• Take care of Business analysis, facilitating workshops with stakeholders to tease out requirements and convert into technical specifications inspired by Salesforce best practices
• Create solutions using configuration and declarative tools on the Salesforce platform
• Provide post-implementation support of customer environments
• Develop custom Salesforce modifications utilising recognised best practice methods that meet expectations and stand up to peer and external audit and review
• Technical responsibilities, including problem identification, system architecture definition, and/or design, implementation, testing and solution deployment
• Project management activities include interaction with Stakeholders, cost/schedule monitoring and documentation
• Understand systems that have several external interactions and dependencies, and/or the data that flows through the systems
• Support peers by undertaking peer-reviews and providing constructive feedback of work to help maintain high standards overall
• Take the technical lead if required
• Lead UAT sessions with stakeholders and gather feedback for final adjustments.
• Define and deliver custom applications using LWC, Apex, and Visualforce

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

As a Salesforce Senior Functional Consultant, we would expect you to have at least 3+ years of Salesforce.com knowledge and be able to demonstrate the below:

• Minimum of 3 years experience providing professional services, particularly as a Functional Consultant, with the Salesforce platform and delivering solutions within the Salesforce toolset across sales, service and community cloud
• Ability to identify gaps between current and desired end-states and able to analyse, isolate and interpret business needs and develop appropriate salesforce solutions
• In depth knowledge of salesforce flow, data model and declarative tools
• Experience with and understanding of declarative enhancement tools in Salesforce such as Flows, Process Builder, Formulas and Validation Rules, Schema Builder
• System and Solution Architecture design (functional & technical)
• Experience with configuration, Flows, customization, programming with Salesforce Apex, Lightning Components and implementing new instances of Salesforce
• Hands-on development of VisualForce, , Apex classes, APIs and Salesforce controls
• Practical deployment knowledge of VisualForce, Salesforce configurations, Apex classes, APIs and Salesforce controls
• Proven experience with automation languages, practices and toolsets
• Ability to interact and network with stakeholders in own area of expertise and build productive customer relationships
• Salesforce Certified Sales and/or Service Cloud and Administrator
• Salesforce Analytics & Shield experience
• Broad academic knowledge of information technology/business management and/or business concepts and products

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Position:  Senior Salesforce Functional Consultant

Datacom Location:  Anywhere across NZ and Australia with a Datacom office (see below)

Our Why  

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Salesforce Senior Functional Consultant is responsible for the development and delivery of industry specific systems mostly aligned to projects, building and installing turnkey business solutions.

You will work as part of Datacom's internal Salesforce team (the role isn't a client facing position), enabling you to be an integral part of our growing team to meet the demand we see for Salesforce. As a Salesforce Senior Functional Consultant, you will be a key member of the team, bringing extensive, hands-on experience implementing Salesforce first and foremost. Secondly, your resume will show you also as someone who is able to draw in the customer needs and offer resolution leveraging the breadth of the Salesforce application. Initially you will be able to sink your teeth into an exciting green fields project.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney, Auckland, Wellington and Christchurch. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You’ll Do   

As a Salesforce Functional Consultant, you will:

• Apply deep understanding of the Salesforce application and delivering high quality, detailed technology solutions through consulting project activities
• Take care of Business analysis, facilitating workshops with stakeholders to tease out requirements and convert into technical specifications inspired by Salesforce best practices
• Create solutions using configuration and declarative tools on the Salesforce platform
• Provide post-implementation support of customer environments
• Develop custom Salesforce modifications utilising recognised best practice methods that meet expectations and stand up to peer and external audit and review
• Technical responsibilities, including problem identification, system architecture definition, and/or design, implementation, testing and solution deployment
• Project management activities include interaction with Stakeholders, cost/schedule monitoring and documentation
• Understand systems that have several external interactions and dependencies, and/or the data that flows through the systems
• Support peers by undertaking peer-reviews and providing constructive feedback of work to help maintain high standards overall
• Take the technical lead if required
• Lead UAT sessions with stakeholders and gather feedback for final adjustments.
• Define and deliver custom applications using LWC, Apex, and Visualforce

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

As a Salesforce Senior Functional Consultant, we would expect you to have at least 3+ years of Salesforce.com knowledge and be able to demonstrate the below:

• Minimum of 3 years experience providing professional services, particularly as a Functional Consultant, with the Salesforce platform and delivering solutions within the Salesforce toolset across sales, service and community cloud
• Ability to identify gaps between current and desired end-states and able to analyse, isolate and interpret business needs and develop appropriate salesforce solutions
• In depth knowledge of salesforce flow, data model and declarative tools
• Experience with and understanding of declarative enhancement tools in Salesforce such as Flows, Process Builder, Formulas and Validation Rules, Schema Builder
• System and Solution Architecture design (functional & technical)
• Experience with configuration, Flows, customization, programming with Salesforce Apex, Lightning Components and implementing new instances of Salesforce
• Hands-on development of VisualForce, , Apex classes, APIs and Salesforce controls
• Practical deployment knowledge of VisualForce, Salesforce configurations, Apex classes, APIs and Salesforce controls
• Proven experience with automation languages, practices and toolsets
• Ability to interact and network with stakeholders in own area of expertise and build productive customer relationships
• Salesforce Certified Sales and/or Service Cloud and Administrator
• Salesforce Analytics & Shield experience
• Broad academic knowledge of information technology/business management and/or business concepts and products

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Position:  Senior Salesforce Functional Consultant

Datacom Location:  Anywhere across NZ and Australia with a Datacom office (see below)

Our Why  

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Salesforce Senior Functional Consultant is responsible for the development and delivery of industry specific systems mostly aligned to projects, building and installing turnkey business solutions.

You will work as part of Datacom's internal Salesforce team (the role isn't a client facing position), enabling you to be an integral part of our growing team to meet the demand we see for Salesforce. As a Salesforce Senior Functional Consultant, you will be a key member of the team, bringing extensive, hands-on experience implementing Salesforce first and foremost. Secondly, your resume will show you also as someone who is able to draw in the customer needs and offer resolution leveraging the breadth of the Salesforce application. Initially you will be able to sink your teeth into an exciting green fields project.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney, Auckland, Wellington and Christchurch. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You’ll Do   

As a Salesforce Functional Consultant, you will:

• Apply deep understanding of the Salesforce application and delivering high quality, detailed technology solutions through consulting project activities
• Take care of Business analysis, facilitating workshops with stakeholders to tease out requirements and convert into technical specifications inspired by Salesforce best practices
• Create solutions using configuration and declarative tools on the Salesforce platform
• Provide post-implementation support of customer environments
• Develop custom Salesforce modifications utilising recognised best practice methods that meet expectations and stand up to peer and external audit and review
• Technical responsibilities, including problem identification, system architecture definition, and/or design, implementation, testing and solution deployment
• Project management activities include interaction with Stakeholders, cost/schedule monitoring and documentation
• Understand systems that have several external interactions and dependencies, and/or the data that flows through the systems
• Support peers by undertaking peer-reviews and providing constructive feedback of work to help maintain high standards overall
• Take the technical lead if required
• Lead UAT sessions with stakeholders and gather feedback for final adjustments.
• Define and deliver custom applications using LWC, Apex, and Visualforce

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

As a Salesforce Senior Functional Consultant, we would expect you to have at least 3+ years of Salesforce.com knowledge and be able to demonstrate the below:

• Minimum of 3 years experience providing professional services, particularly as a Functional Consultant, with the Salesforce platform and delivering solutions within the Salesforce toolset across sales, service and community cloud
• Ability to identify gaps between current and desired end-states and able to analyse, isolate and interpret business needs and develop appropriate salesforce solutions
• In depth knowledge of salesforce flow, data model and declarative tools
• Experience with and understanding of declarative enhancement tools in Salesforce such as Flows, Process Builder, Formulas and Validation Rules, Schema Builder
• System and Solution Architecture design (functional & technical)
• Experience with configuration, Flows, customization, programming with Salesforce Apex, Lightning Components and implementing new instances of Salesforce
• Hands-on development of VisualForce, , Apex classes, APIs and Salesforce controls
• Practical deployment knowledge of VisualForce, Salesforce configurations, Apex classes, APIs and Salesforce controls
• Proven experience with automation languages, practices and toolsets
• Ability to interact and network with stakeholders in own area of expertise and build productive customer relationships
• Salesforce Certified Sales and/or Service Cloud and Administrator
• Salesforce Analytics & Shield experience
• Broad academic knowledge of information technology/business management and/or business concepts and products

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Are you passionate about shaping the future of Endpoint Environment and End User Experience? As an Endpoint Architect, you’ll have the unique opportunity to design, implement, and optimise endpoint solutions that protect an organisation’s most valuable assets—its data and people.

In this role, you’ll leverage your deep technical expertise to architect cutting-edge endpoint solutions that address modern business needs and user experience. You'll work with a variety of innovative technologies and collaborate with cross-functional teams to ensure seamless integration across the IT ecosystem.

This is your chance to have a significant impact by defining standards, driving innovation, and improving operational efficiency. You'll be a key player in ensuring that the organisation is not only secure but also agile and ahead of the curve in the ever-evolving endpoint landscape.

If you have strong experience with endpoint solutions, cloud technologies, and enterprise-level architecture, this is the role for you. Bring your expertise to a forward-thinking company and help lead the way in endpoint innovation!

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne and Sydney We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note, you must be an Australian Citizen and be able to achieve to be successful in your application for this role. Baseline will be advantageous.

What you’ll do

The Endpoint Architect will be a point of escalation and provide mentoring and coaching to engineers. The following provides an overview of the end user solutions which we are seeking competence in (but not limited to):

• A strong understanding of Enterprise endpoint management solutions (SCCM, Intune)

• A strong understanding of Microsoft Windows end user operating systems configuration & deployment

• A strong understanding of core Microsoft Supporting Infrastructure services (AD, Group Policy and users and computers)

• A good understanding of core Microsoft Supporting Infrastructure services (DHCP, DNS, PKI, Print Services, File Services, Exchange, SharePoint)

• Microsoft Windows end user operating systems configuration & deployment (in both traditional and modern management approaches).

• Endpoint security technologies (such as Microsoft’s Defender for Endpoint, Symantec, CrowdStrike)

• A strong understanding of VDI and DaaS solutions including Citrix Virtual Apps and Desktops, Amazon Workspaces, Azure Virtual Desktop and Windows 365.

• A strong can do attitude

• Working knowledge of Microsoft supplementing competitor solutions such as, Patch My PC , Aternity, Ivanti App Control and Airlock Digital.

• Public cloud exposure such as Azure and AWS as well as background in traditional on-premises hosting technologies (vCenter and/or Hyper-V) and supporting hybrid cloud technologies.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

We are looking for someone with 8 years of IT industry experience plus experience in a Endpoint management role. You are passionate about your work, proactive, client-focused and believe in customer service as a point of differentiation in a service offering. You can work both independently on competing priorities and as part of a team, maintaining high relationship building skills.

The ideal candidate will have experience in the following areas:

• Knowledge of hardware and software vendor support processes, including product lifecycle

• Advanced End User Management experience

• Knowledge of modern and traditional SOE management methodologies
• Good financial management practices
• Analytical and problem solving skills, as well as good judgement
• Adherence to budget, schedule, work plans, and performance requirements
• Proven communication and negotiation skills
• Effective presentation, consultative and planning skills

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

See more jobs at Datacom

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Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role

The Solution Advisor - Infrastructure Products role primarily involves supporting new and ongoing presales initiatives aligned to Datacom’s Infrastructure Products portfolio that includes our Cloud, Cybersecurity, Networks and Data Centre capability.

What You'll Do: 

• Act as the central point of contact for assigned deal structuring and pricing, balancing competitive market requirements with profitability objectives aligned to stakeholder objectives.
• Support the deal review processes with sales and leadership teams, providing insights into win probability, solution design, and financial viability.
• Collaborating with account teams to tailor solutions for specific client needs, leveraging internal and partner capabilities.
• Lead the assessment of risk and value in complex deals, negotiating terms that align with organisational objectives.
• Work in cross-functional Datacom teams to support sales activity and joint propositions, while serving as a trusted advisor for sales teams by providing market insights and expertise in Infrastructure Products to guide deal pursuit

What You'll Bring: 

• At least 5 years working experience in technology with a deeper understanding across Cyber, Networks, Data Centres or Cloud technologies.
• Proven pre-sales experience preferably aligned to Infrastructure Products capabilities, including structuring of deals and responding to formal sales opportunities.
• The ability to interpret customer business problems and shape requirements into a technology solution.
• Expertise in collaborating with sales, delivery, and technical teams to develop client-centric solutions.
• Strong communication skills, both verbal and written with the ability to build rapport with different key stakeholders, both external and internal.

Why Join Us Here at Datacom?  

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.  

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.  

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.  

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role

The Solution Advisor - Infrastructure Products role primarily involves supporting new and ongoing presales initiatives aligned to Datacom’s Infrastructure Products portfolio that includes our Cloud, Cybersecurity, Networks and Data Centre capability.

What You'll Do: 

• Act as the central point of contact for assigned deal structuring and pricing, balancing competitive market requirements with profitability objectives aligned to stakeholder objectives.
• Support the deal review processes with sales and leadership teams, providing insights into win probability, solution design, and financial viability.
• Collaborating with account teams to tailor solutions for specific client needs, leveraging internal and partner capabilities.
• Lead the assessment of risk and value in complex deals, negotiating terms that align with organisational objectives.
• Work in cross-functional Datacom teams to support sales activity and joint propositions, while serving as a trusted advisor for sales teams by providing market insights and expertise in Infrastructure Products to guide deal pursuit

What You'll Bring: 

• At least 5 years working experience in technology with a deeper understanding across Cyber, Networks, Data Centres or Cloud technologies.
• Proven pre-sales experience preferably aligned to Infrastructure Products capabilities, including structuring of deals and responding to formal sales opportunities.
• The ability to interpret customer business problems and shape requirements into a technology solution.
• Expertise in collaborating with sales, delivery, and technical teams to develop client-centric solutions.
• Strong communication skills, both verbal and written with the ability to build rapport with different key stakeholders, both external and internal.

Why Join Us Here at Datacom?  

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.  

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.  

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.  

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

Our Team

The Software Engineering team look after all the digital technology solutions that are currently being used by our clients. We take pride in what we do and who we do it for. As a well-established team we have a good mix of senior through to junior- level roles, and we encourage everyone to come to work in their own skin, be yourself and most importantly have fun.

About the Role

We’re looking for a senior level Business Analyst to join our team, lead discovery workshops and own outcomes with a dedicated customer. You’ll utilise your SDLC expertise along with your general all-round awesome BA skills. This role will involve planning and leading customer workshops, analytical business analysis, requirements gathering, producing deliverable documents, presentations and influencing decisions within the Software Engineering and digital space.

You will likely be responsible for leading multiple platform and application development teams, coordinating and scheduling team meetings, measuring progress and monitoring team performance along with your Delivery Manager. You will coordinate with subject matter experts to resolve impediments and understand key inter-team dependencies.

What you’ll do:

• Plan, lead, and facilitate big room discovery workshops for application modernisation, AI product build, architecture reviews, integration engagements alongside other business and technical sessions
• Conduct business, product, and project visioning workshops
• Conduct user research and user/stakeholder interviews
• Establish and drive requirements gathering activities
• Organise and facilitate requirements workshops
• Create user personas and user journeys
• Creating documentation i.e. use cases, user stories, prototypes, wireframes, proposals and strategy documents
• Collaborate with Product Management and Product Ownership team to ensure value is being created and delivery backlogs are groomed and maintained.
• Influencing change that increases team performance at a sustainable pace.
• Building and promoting an open, trusting and respectful team environment; facilitating discussion, collaborative decision making and conflict resolution
• Providing support to the team(s) using a servant leadership style whenever possible and leading by example.
• Organising and facilitating daily stand-ups, requirement estimation, sprint & release planning, demos and other related team meetings.

About you:

Pivotal for success in this team is your commitment to agile principles and practices, along with a passion for driving the customer experience and requirements on technically-lead projects. And of course, a key aspect being your ability to communicate with stakeholders to elicit requirements and seek opportunities to improve their business.

Your background:

• Business analyst with experience in discovery and delivering enterprise projects
• Ability to influence stakeholder relationships and drive team performance
• Development background and/or knowledge of the SDLC
• Excellent documentation and communication skills
• An experienced Agile and Scrum practitioner
• Scrum Master experience preferred  
• Miro skills required and Figma skills preferred

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

See more jobs at Datacom

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Role Overview:

The GTM coordinator is responsible for assisting a strategic functional area that provides focus to the delivery of successful Go-to-market activations. This role supports the development of creative event strategies and experiences that are aligned to the broader business unit objectives. These may include industry sponsorships, product campaigns, Internal and customer meetings, events and roadshows, as well as industry activations such as conferences, exhibitions, business seminars and hospitality such as corp box entertainment.

Role responsibilities:

The GTM coordinator is responsible for (but not limited to): Contributing to development and implementation of event strategies and campaigns that support the business units growth aspirations and capitalises on our value propositions across our solutions.

Keep event plans under budget and on schedule while maintaining accurate records of all expenditures. Manage all aspects of event logistics and project management including supplier and working with the vendor alliance team for vendor engagements.

 Taking ownership of individual event logistics project plans and conducting post-event analysis in order to evaluate the effectiveness of the events/campaigns.

Ownership of event specific branded items, such as banners, and merchandise, keeping track of existing stock and reordering stock based on business needs (this includes ticketing for events).

Manage supplier relationships, including processing of invoices.

Advocate Datacom brand across business and make sure it's displayed to highest standards during all event campaigns.

Collaborate closely with the marketing leads when required and business units to implement an integrated event and marketing strategy, aligned to our Group brand.

Assisting the Strategy and GTM lead on developing, evaluating, and implementing strategies to increase ROI from event initiatives.

Working with cross-functional teams to align event strategy with business objectives and brand purpose.

Support and coordinate hybrid onsite/virtual events which engage, connect, entertain audiences.

Where necessary develop copy for event invitations, registration pages and surveys

Support messaging for marketing and digital campaigns to drive registrations and engagement when required

Ownership of GTM event-based templates and management of tools and subscriptions.

Assist with ad hoc travel and logistic arrangements for activations.

Knowledge, Experience, Skills, Qualifications:

Essential:

Self-starter with a can-do attitude with a strong desire to take a hands on approach to supporting the coordination and creation of events.

Previous ability to work under pressure with non-negotiable timelines. Someone who thrives in a fast-paced, everevolving large corporate environment.

Team player who can work alongside and cross-functional teams and various geographies, working closely with the Strategy and GTM General Manager and Alliance managers as well as independently effectively.

Experience with event prospectus, briefs, campaigns and event projects.

Completion of successful events and related projects start to finish meeting expectations, budget and timeline.

Ability to think outside the box with demonstration of problem solving skills

Effective presentation skills.

Excellent customer relationship building and management skills

Strong verbal and written communication skills with a wide variety of stakeholders.

Consultative and planning skills. Highly organised.

Ability to escalate with a solution focus

Desirable:

Knowledge and experience with software and tools used for marketing and events.

Qualifications and Certifications:

Essential: 3years+ first hand experience within corporate events and marketing.

Desirable Bachelor's degree in business, Marketing or a related discipline.

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Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

The Role (Your Why)

TThe Lead Consultant - Business Analysis is responsible for developing and delivering detailed technology solutions through consulting project activities. This role involves guiding our customers to make the right decisions, helping the client to size and define projects for success, and making sure they deliver value.

What You’ll Do:

• Lead the development and execution of discovery, strategic bids and proposals for data and digital engineering engagements.
• Collaborate with cross-functional teams to identify client requirements and tailor digital solutions accordingly.
• Conduct market research and analyse industry trends to inform digital strategies.
• Develop and maintain strong client relationships, acting as a trusted advisor on digital transformation and innovation.
• Facilitate and lead customer workshops to understand their business needs and goals, design strategic solution options and build a work package.
• Provide technical expertise on digital tools and platforms.
• Lead discovery workshops, bids, and proposals, ensuring quality, timeliness, and adherence to budget constraints.
• Support with cost estimation for the bids and proposals.

• Mentor and guide team members, promoting a culture of continuous learning and improvement

What You'll Bring:

• 10+ years of experience in an IT consulting role, preferably within a multidisciplinary IT professional services organization, with previous experience supporting bids and proposals in a professional services consulting environment
• Proven track record in designing and implementing successful digital strategies
• In-depth knowledge of digital technologies and platforms relevant to bids and proposals
• Ability to analyse, isolate and interpret business needs and develop appropriate technical solutions.
• Finance management experience, including cost estimation and budget tracking and reporting.
• Proven analytical, consultation, and planning skills.
• Strong ability to converse with both end-users and IT employees at all levels of the business.
• Ability to interact and network with stakeholders across the organisation.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why) 

We are seeking a Senior Systems Citrix Engineer to join our specialist support and projects team. You’ll interact directly with customers and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of Citrix environments, within contracted time frames and service level agreements. This support will involve remote support and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support. 

Please note that due to customer requirements, this role requires Australian Citizenship with a Government NV1 Security Clearance.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of having a hybrid mix of working in the office and from home for work/ life balance. 

What you’ll do  

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive technical operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement. Utilising your expertise in Citrix and NetScalers to scope and work on projects is also a part of the role. Sharing your knowledge and expertise through coaching others in the team is also a great way to contribute to this growing specialist practice at Datacom.   

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

To be successful in this role you’ll bring at least 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies. Experience and background supporting Windows Server, infrastructure applications, and cloud technologies is also needed. 

Your technical experience must include:  

• Citrix DaaS/Virtual Apps and Desktops Administration and configuration 

• Citrix Netscaler Administration and configuration 

• User profile management via UPM, FSLogix, and Ivanti DesktopNow 

• Windows Server Systems Administration, including Active Directory, Group Policy, and Patch Management 

• Knowledge with Microsoft Server technology products 

• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V 

• Management of physical server environments such as Cisco Unified Computing (UCS), HPE and Dell 

• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault. 

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations. 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

We are seeking a highly skilled and experienced Principal Consultant to join our team. The ideal candidate will have a deep understanding of integration platforms, techniques and approaches along with general application development & cloud architecture methodologies and a proven track record in delivering complex solutions. This role will be pivotal in driving our pre-sales consulting activities, including RFx, discovery, solution design, and estimation for various integration, and application development projects. This is a client facing role, so you'll need to be an excellent communicator and good with people. The Principal Consultant works closely with practice leads, project managers, and client stakeholders and teams.

What you’ll do   

Pre-Sales Consulting:

• Lead and participate in client discovery workshops to understand business requirements, technical challenges and provide customers with compelling soltuions
• Design and architect robust application solutions, aligning with business objectives and technical constraints.
• Develop compelling technical proposals and presentations to win new business.
• Provide accurate and timely estimates for project scopes and timelines.

Solution Architecture:

• Define and document detailed application architecture blueprints, including component diagrams, data flows, and integration points.
• Identify and mitigate potential risks and challenges.
• Ensure alignment with industry best practices and standards.
• Technical Leadership:
• Mentor and guide junior team members, fostering a culture of technical excellence.
• Stay up-to-date with the latest application development trends and technologies.
• Contribute to the development of reusable frameworks and methodologies.

Client Engagement:

• Build strong relationships with clients and stakeholders.
• Effectively communicate technical concepts to both technical and non-technical audiences.
• Proactively address client concerns and questions.

What you’ll bring  

• Proven experience as a Principal Consultant in application development & cloud architecture.
• Deep understanding of software development methodologies (Agile, Waterfall, DevOps).
• Strong experience in designing and implementing enterprise-grade applications.
• Proficiency in multiple programming languages and frameworks (e.g., .NET, Python, React, Angular).
• Proficient in Azure services, networking, and security best practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and presentation skills.
• Ability to work independently and as part of a team.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why) 

We are seeking a Senior Systems Citrix Engineer to join our specialist support and projects team. You’ll interact directly with customers and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of Citrix environments, within contracted time frames and service level agreements. This support will involve remote support and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support. 

Please note that due to customer requirements, this role requires Australian Citizenship with a Government NV1 Security Clearance.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of having a hybrid mix of working in the office and from home for work/ life balance. 

What you’ll do  

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive technical operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement. Utilising your expertise in Citrix and NetScalers to scope and work on projects is also a part of the role. Sharing your knowledge and expertise through coaching others in the team is also a great way to contribute to this growing specialist practice at Datacom.   

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

To be successful in this role you’ll bring at least 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies. Experience and background supporting Windows Server, infrastructure applications, and cloud technologies is also needed. 

Your technical experience must include:  

• Citrix DaaS/Virtual Apps and Desktops Administration and configuration 

• Citrix Netscaler Administration and configuration 

• User profile management via UPM, FSLogix, and Ivanti DesktopNow 

• Windows Server Systems Administration, including Active Directory, Group Policy, and Patch Management 

• Knowledge with Microsoft Server technology products 

• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V 

• Management of physical server environments such as Cisco Unified Computing (UCS), HPE and Dell 

• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault. 

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations. 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why) 

We are seeking a Senior Systems Citrix Engineer to join our specialist support and projects team. You’ll interact directly with customers and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of Citrix environments, within contracted time frames and service level agreements. This support will involve remote support and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support. 

Please note that due to customer requirements, this role requires Australian Citizenship with a Government NV1 Security Clearance.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of having a hybrid mix of working in the office and from home for work/ life balance. 

What you’ll do  

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive technical operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement. Utilising your expertise in Citrix and NetScalers to scope and work on projects is also a part of the role. Sharing your knowledge and expertise through coaching others in the team is also a great way to contribute to this growing specialist practice at Datacom.   

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

To be successful in this role you’ll bring at least 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies. Experience and background supporting Windows Server, infrastructure applications, and cloud technologies is also needed. 

Your technical experience must include:  

• Citrix DaaS/Virtual Apps and Desktops Administration and configuration 

• Citrix Netscaler Administration and configuration 

• User profile management via UPM, FSLogix, and Ivanti DesktopNow 

• Windows Server Systems Administration, including Active Directory, Group Policy, and Patch Management 

• Knowledge with Microsoft Server technology products 

• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V 

• Management of physical server environments such as Cisco Unified Computing (UCS), HPE and Dell 

• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault. 

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations. 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why) 

We are seeking a Senior Systems Citrix Engineer to join our specialist support and projects team. You’ll interact directly with customers and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of Citrix environments, within contracted time frames and service level agreements. This support will involve remote support and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support. 

Please note that due to customer requirements, this role requires Australian Citizenship with a Government NV1 Security Clearance.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of having a hybrid mix of working in the office and from home for work/ life balance. 

What you’ll do  

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive technical operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement. Utilising your expertise in Citrix and NetScalers to scope and work on projects is also a part of the role. Sharing your knowledge and expertise through coaching others in the team is also a great way to contribute to this growing specialist practice at Datacom.   

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

To be successful in this role you’ll bring at least 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies. Experience and background supporting Windows Server, infrastructure applications, and cloud technologies is also needed. 

Your technical experience must include:  

• Citrix DaaS/Virtual Apps and Desktops Administration and configuration 

• Citrix Netscaler Administration and configuration 

• User profile management via UPM, FSLogix, and Ivanti DesktopNow 

• Windows Server Systems Administration, including Active Directory, Group Policy, and Patch Management 

• Knowledge with Microsoft Server technology products 

• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V 

• Management of physical server environments such as Cisco Unified Computing (UCS), HPE and Dell 

• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault. 

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations. 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why) 

We are seeking a Senior Systems Citrix Engineer to join our specialist support and projects team. You’ll interact directly with customers and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of Citrix environments, within contracted time frames and service level agreements. This support will involve remote support and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support. 

Please note that due to customer requirements, this role requires Australian Citizenship with a Government NV1 Security Clearance.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of having a hybrid mix of working in the office and from home for work/ life balance. 

What you’ll do  

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive technical operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement. Utilising your expertise in Citrix and NetScalers to scope and work on projects is also a part of the role. Sharing your knowledge and expertise through coaching others in the team is also a great way to contribute to this growing specialist practice at Datacom.   

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

To be successful in this role you’ll bring at least 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies. Experience and background supporting Windows Server, infrastructure applications, and cloud technologies is also needed. 

Your technical experience must include:  

• Citrix DaaS/Virtual Apps and Desktops Administration and configuration 

• Citrix Netscaler Administration and configuration 

• User profile management via UPM, FSLogix, and Ivanti DesktopNow 

• Windows Server Systems Administration, including Active Directory, Group Policy, and Patch Management 

• Knowledge with Microsoft Server technology products 

• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V 

• Management of physical server environments such as Cisco Unified Computing (UCS), HPE and Dell 

• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault. 

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations. 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

Where will my career begin?

We’re excited to offer an exciting opportunity to join our Tech Networks team as a Graduate Administrator based in Western Australia.

In this role, you’ll collaborate closely with one of our key customers, working onsite at least 3 days a week. You’ll gain hands-on experience managing handset stock and configuration, handling service queues, logging tickets, and providing exceptional support over the phone.

Role responsibilities may include: 

·       Manage and configure handset stock, ensuring accuracy and availability.

• Respond to customer queries by managing service queues effectively.
• Provide exceptional support by taking calls and resolving or escalating issues as needed.
• Log and monitor service tickets, ensuring timely resolution.
• Documentation and reporting.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.

What We’re Looking For:

We’re seeking a motivated individual with:

• A keen interest in technology (networks) and a desire to grow within the field.
• A keen interest in IP Telephony
• Strong administration skills and attention to detail.
• Strong communication and organizational skills.
• A proactive mindset and ability to adapt in a fast-paced environment.
• Basic technical knowledge or a willingness to learn on the job.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Need to hold Australian Citizenship or Permanent Residency

• Will need to be on customer site 3 days a week
• Need to clear an Australian Police Clearance
• Availability: Full Time
• Please note: This role is an entry-level opportunity ideal for someone who is starting their career. If you have more than 12 months experience, this may not be suitable

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Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

We know Payroll and have been processing payroll accurately and compliantly for over 50 years. The Principal Integration Developer is a new role and in this instance is responsible for leading the software development of the API/integration stream of our next generation SaaS Payroll Product, Datapay.

We are modernising the way that our services talk to each other and how our product talks with external parties. This role will suit an experienced hands-on developer responsible with all phases of integration development, from architecture and technical design to implementation and customer engagement.

As a technical leader you will be collaborating with the Product and Design team, Tech Leads/Architects and working with Development teams to maximise our value delivery pipeline as part of our Datapay Agile delivery approach. You will play a critical leadership role in the design, development, and implementation of our payroll solution platform helping to build design patterns, mentor engineers, set coding standards and ensure end to end quality of work. While the technology selection below is very broad we will expect expert level capability in some areas and general knowledge experience in others and we look forward to discussing that with you at interview.

What you’ll do   

• Leading development teams through influence, including planning, controlling and reporting on progress.
• Working with payroll application architects to ensure harmonization of internal and external services with the objective of being an API driven business.
• Capturing knowledge continuously as part of your work
• Mentoring Developers in technical and other complementary team delivery skills.
• Ensuring that systems are developed within agreed budgets and time frames and achieving necessary design and systems security standards.
• Overseeing the analysis, design, programming, debugging, and modification of software for our Datapay product.
• Working closely with Product teams to ensure quality solutions are delivered on time.
• Leads communication and collaboration across Development, and Product teams, to ensure alignment and create successful outcomes.

What you’ll bring  

Integration expertise and experience

• Expert knowledge of database technologies such as relational, NoSQL and graph
• Experience leveraging event-driven architectures that enable seamless integration and real-time data processing
• Experience in integrating legacy and modern platforms together via data architecture
• Extensive public cloud experience using Apache Spark or Microsoft Fabric, and Azure Logic Apps
• Experience implementing and optimising data storage solutions, ensuring data encryption, access controls, and compliance with data privacy regulations.
• Extensive experience and expertise in integration platforms, patterns, and architecture
• Deep knowledge of information security principles and data integrity measures.
• Proficiency in performance optimisation techniques for integration processes. Knowledge of caching, load balancing, and monitoring techniques
• Experience defining integration patterns and architecture for different types of integration (files, messages, services/APIs), ensuring optimal performance, security, and data integrity.
• Experience in designing and implementing integration service platforms that support enterprise-scale, composability, and configurability.
• Experience implementing secure API management solutions on leading cloud platforms, ensuring seamless connectivity between systems and applications

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

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Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

The Endpoint Analytics Lead is responsible for the endpoint analytics capability within the Intelligent Workspace team

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do   

The Endpoint Analytics Lead is responsible for (but not limited to):

• Developing processes for the implementation, ongoing support, and maintenance for endpoint analytics services and analytics platforms.
• Deploying endpoint analytics services to customers.
• Pro-actively analysing analytics data from customer endpoints.
• Assessing and recommending innovative use and implementations of new features and technologies related to endpoint with the objective of enhancing customer experience whilst driving efficiencies into all aspects of service delivery.
• Providing recommendations to customers on proactive and automated remediation.
• Working with the endpoint engineering team to proactively remediate incidents and build automation capability.
• Managing licencing for the customers chosen endpoint analytics platform.
• Automating processes to support proactive incident resolution using data analytics.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

We are looking for someone with 5 years of IT industry experience plus experience in an Endpoint Management role. You are passionate about your work, proactive, client-focused and believe in customer service as a point of differentiation in a service offering. You can work both independently on competing priorities and as part of a team, maintaining high relationship building skills.

The ideal candidate will have experience in the following areas:

• Extensive Experience: Proficient with endpoint analytics tools and platforms.
• Technical Support: Skilled in supporting desktops, laptops, and a variety of end-user devices, including mobility technologies, within a corporate environment.
• Analytical Skills: Demonstrates strong analytical and problem-solving abilities.
• End User Management: Advanced skills in end-user management, utilizing both modern and traditional SOE management methodologies.
• Leadership: Proven experience in leading and managing teams effectively.
• Strategic Insight: Understands the implications of work and provides well-considered recommendations for solutions.
• Project Management: Ensures adherence to budgets, schedules, work plans, and performance requirements.
• Stakeholder Engagement: Frequently interacts and networks with a variety of stakeholders and team members within their area of expertise.
• Team Collaboration: Capable of working in large, collaborative teams to achieve organizational goals.
• Customer Relationship Management: Excellent skills in building and managing customer relationships.
• Communication: Strong verbal and written communication skills, with the ability to convey technical information effectively across various levels. Effective presentation skills.
• Vendor Knowledge: Familiar with hardware and software vendor support processes, including product lifecycles.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

#LI-Hybrid

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