Intelerad is hiring a Remote Sales Development Representative
Job Description
Purpose
The Sales Development Representative will be responsible for developing relationships with leaders in the healthcare industry and communicating Intelerad’s value proposition. The Sales Development Representative’s responsibilities will include prospecting and identifying key executives at healthcare companies to lay the foundation for a strong, long lasting relationship.
Responsibilities
Identify, research, and develop new partnership prospects
Develop and qualify opportunities within mid and large healthcare enterprises
Create and execute compelling presentations to engage new potential partners
Understand and communicate the full sales cycle, from building awareness and generating leads to communicating Intelerad;s (Ambra) value proposition
Scale processes including lead generation, sales presentations, recruiting, and more
Qualifications
Employment Prerequisites
BA/BS degree required or approval by the VP of Sales.
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Intelerad is hiring a Remote Site Reliability Engineer-Windows
Job Description
The SRE is responsible for meeting the agreed upon SLO’s for the Enterprise Imaging systems in their area of responsibility.
You will plan and assign all maintenance and deployment work, will train and guide multi competency teams on how to work on the systems, will ensure the improvement of tools and procedures necessary for the operation of the systems and will perform work such as troubleshooting, root cause analysis and some complex maintenance tasks themselves.
Supervisory Responsibilities:
- Direct work of Operations, Infrastructure and Monitoring Teams in a matrix environment
- Train and Guide of Operations, Infrastructure, Monitoring and Support staff Enterprise Imaging System operating procedures and best practices
Responsibilities:
Participate in defining SLIs, SLOs and SLAs for Enterprise Imaging Systems Own system designs, documentation, platform management, and capacity planning for Enterprise Imaging Systems in your area of responsibility Collaborate with System Architecture to develop Solution Architectures for your area of responsibility Direct and collaborate with multiple teams in a matrix environment to perform maintenance, troubleshooting and deployment to meet the specified SLO’s Collaborate with R&D, Monitoring and other Teams as necessary to develop and implement effective mechanisms to monitor SLO’s Perform Troubleshooting, deploy systems or execute maintenance tasks as necessary to meet the specified SLO’s Improve reliability, quality, and time-to-market of our suite of software solutions Build software and systems to manage platform infrastructure and applications Partner with architecture and development teams to improve services through rigorous testing and release procedures Create sustainable systems and services through automation and process improvements
Qualifications
Required Experience/Skills:
- University or college education in science, technology, engineering, or equivalent industry experience
- Knowledge of systems design, performance tuning, DevOps, and site-reliability engineering
- Ability to program with one or more high level languages, such as Python, Go, Java, C/C++
- Knowledge of VMware Enterprise, Windows Server, Linux
- Knowledge of Databases
- Knowledge of Automation and Monitoring technologies and principles
- Experience with networking, firewall configuration, and troubleshooting
- Strong sense of ownership and dedication to results
- Willingness to do entry level work, if it's necessary for success
- Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better
- Team player with high levels of emotional intelligence, that can work with and influence others without direct authority
- A proactive approach to spotting problems, areas of improvement, and bottlenecks
- Ability to adapt to working with a wide array of technologies and languages
- Excellent verbal and written communication skills and ability to communicate technical subjects to a broad range of stakeholders
Preferred Requirements:
- 3+ years working with Enterprise Imaging Systems
- Experience in a Leadership role without direct authority
- Experience working in an SRE environment
- Strong understanding of medical imaging, radiology workflow, and integration using industry concepts:
- PACS
- RIS
- DICOM
- HL7 and interface engines
- HIPAA/HITECH
- IHE profiles
- EMR/EHR
- 3rd party vendor integrations
- Regulatory and security requirements
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Intelerad is hiring a Remote Vice President / General Manager
Job Description
Position Summary:
Intelerad is seeking a dynamic, results-driven leader - VP & General Manager for its Oceania Division, which encompasses operations in Australia and New Zealand. The GM will play a critical role in enhancing customer satisfaction and managing the Profit and Loss (PnL) aspects of the division. This position involves both direct managerial authority (solid line) over certain functions and functional (dotted-line) authority over others, requiring a leader who can navigate complex structures and influence cross-functional teams.
Although the reporting responsibilities will evolve as the position dictates, the GM initially is expected to have direct responsibility for: Professional Services, Customer Success, Support and SRE. Dotted line responsibilities include: all growth engine functions, sales engineering and sales.
Key Responsibilities:
- PnL Management: Oversee the full Profit and Loss responsibilities for the Oceania Division, ensuring financial targets and other agreed-upon metrics are met in the short and long term.
- Customer Satisfaction: Lead the strategy and execution for improved customer satisfaction, ensuring the delivery of high-quality services and support throughout the customer journey.
- Team Leadership: Directly manage certain functional areas of the business, while exerting functional influence over other departments to align with the division's goals.
- Strategic Planning: Develop and implement comprehensive business strategies that ensure the competitiveness and profitability of the Oceania Division.
- Cross-Functional Collaboration: Work closely with other departments, facilitating collaboration and driving cohesive action toward shared objectives.
- Performance Metrics: Establish, monitor, and report on key performance indicators, adjusting strategies as necessary to improve business performance.
- Market Analysis: Continuously analyze market trends, competitive landscape, and customer feedback, adjusting the business plan as necessary to staying abreast of market, competition, customer feedback, and incorporating those outside-in viewpoints to strengthen delivery and PnL performance in Oceania.
- Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and internal teams to foster collaboration and customer loyalty.
- Talent Development: Identify and nurture talent within the division, with an emphasis on continuous professional development and performance recognition.
- Internal positioning and advocacy: Serve as the voice of Oceania to the ELT and other elements of the global organization.
Qualifications
Qualifications:
- Proven experience in a general management role or similar senior leadership position.
- Strong understanding of the Oceania market and experience in supporting health system clients in the region.
- Demonstrated ability to manage Profit and Loss within a complex business environment.
- Exceptional leadership skills with the ability to direct and influence teams with both solid-line and dotted-line relationships.
- Proven track record of improving customer satisfaction and business performance in Australia or New Zealand for US or European-based technology companies.
- Excellent analytical, strategic planning, and execution skills.
- Strong interpersonal skills and adept at relationship management.
- Commitment to fostering an inclusive and performance-driven culture.
- Experience with North America or European based firms is a plus.
- Bachelor’s degree or equivalent.
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Intelerad is hiring a Remote SRE Lead-Windows
Job Description
The SRE Lead is responsible for meeting the agreed upon SLO’s for the Enterprise Imaging systems in their area of responsibility.
You will plan and assign all maintenance and deployment work, will train and guide multi competency teams on how to work on the systems, will ensure the improvement of tools and procedures necessary for the operation of the systems and will perform work such as troubleshooting, root cause analysis and some complex maintenance tasks themselves.
Supervisory Responsibilities:
- Direct work of Operations, Infrastructure and Monitoring Teams in a matrix environment
- Train and Guide of Operations, Infrastructure, Monitoring and Support staff Enterprise Imaging System operating procedures and best practices
Responsibilities:
Participate in defining SLIs, SLOs and SLAs for Enterprise Imaging Systems Own system designs, documentation, platform management, and capacity planning for Enterprise Imaging Systems in your area of responsibility Collaborate with System Architecture to develop Solution Architectures for your area of responsibility Direct and collaborate with multiple teams in a matrix environment to perform maintenance, troubleshooting and deployment to meet the specified SLO’s Collaborate with R&D, Monitoring and other Teams as necessary to develop and implement effective mechanisms to monitor SLO’s Perform Troubleshooting, deploy systems or execute maintenance tasks as necessary to meet the specified SLO’s Improve reliability, quality, and time-to-market of our suite of software solutions Build software and systems to manage platform infrastructure and applications Partner with architecture and development teams to improve services through rigorous testing and release procedures Create sustainable systems and services through automation and process improvements
Qualifications
Required Experience/Skills:
- University or college education in science, technology, engineering, or equivalent industry experience
- Knowledge of systems design, performance tuning, DevOps, and site-reliability engineering
- Ability to program with one or more high level languages, such as Python, Go, Java, C/C++
- Knowledge of VMware Enterprise, Windows Server, Linux
- Knowledge of Databases
- Knowledge of Automation and Monitoring technologies and principles
- Experience with networking, firewall configuration, and troubleshooting
- Strong sense of ownership and dedication to results
- Willingness to do entry level work, if it's necessary for success
- Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better
- Team player with high levels of emotional intelligence, that can work with and influence others without direct authority
- A proactive approach to spotting problems, areas of improvement, and bottlenecks
- Ability to adapt to working with a wide array of technologies and languages
- Excellent verbal and written communication skills and ability to communicate technical subjects to a broad range of stakeholders
Preferred Requirements:
- 3+ years working with Enterprise Imaging Systems
- Experience in a Leadership role without direct authority
- Experience working in an SRE environment
- Strong understanding of medical imaging, radiology workflow, and integration using industry concepts:
- PACS
- RIS
- DICOM
- HL7 and interface engines
- HIPAA/HITECH
- IHE profiles
- EMR/EHR
- 3rd party vendor integrations
- Regulatory and security requirements
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Intelerad is hiring a Remote Site Reliability Engineer (SRE) PACS-Linu
Job Description
- Are you an infrastructure and systems engineer passionate about maximizing application performance and resiliency?
- Do you have experience maintaining, configuring and optimizing Linux CentOS & Postgres Database deployments?
- Do you like to code or work with application developers to optimize their application for maximum robustness?
- Are you passionate about standardization and automation?
- Do you want to be part of a journey to migrate components of our infrastructure to the AWS cloud?
Then the SRE - PACS role with Intelerad is for you!!
We are seeking an energetic System Reliability Engineer with experience deploying, optimizing and fortifying Linux/Postgres applications. As the SRE you will be viewed as a senior expert on our linux-based PACS application stack and will guide other members of the SRE team to continually improve the level of service of this application - including but not limited to: standardizing deployment architectures and methodologies; automating IT infrastructure and developing infrastructure-as-code approaches; streamlining application performance via optimizing server, network and storage configurations. All of this and being able to participate in our journey to move some of this application to cloud-native services in AWS!! Read the formal job description below:
Qualifications
Job Summary:
The SRE is responsible for meeting the agreed upon SLO’s for the Enterprise Imaging systems in their area of responsibility. The SRE will plan and assign all maintenance and deployment work, will train and guide multi competency teams on how to work on the systems, will ensure the improvement of tools and procedures necessary for the operation of the systems and will perform work such as troubleshooting, root cause analysis and some complex maintenance tasks themselves.
Supervisory Responsibilities:
- Direct work of Operations, Infrastructure and Monitoring Teams in a matrix environment
- Train and Guide of Operations, Infrastructure, Monitoring and Support staff Enterprise Imaging System operating procedures and best practices
Duties/Responsibilities:
- Participate in defining SLIs, SLOs and SLAs for Enterprise Imaging Systems
- Own system designs, documentation, platform management, and capacity planning for Enterprise Imaging Systems in your area of responsibility
- Collaborate with System Architecture to develop Solution Architectures for your area of responsibility
- Direct and collaborate with multiple teams in a matrix environment to perform maintenance, troubleshooting and deployment to meet the specified SLO’s
- Collaborate with R&D, Monitoring and other Teams as necessary to develop and implement effective mechanisms to monitor SLO’s
- Perform Troubleshooting, deploy systems or execute maintenance tasks as necessary to meet the specified SLO’s
- Improve reliability, quality, and time-to-market of our suite of software solutions
- Build software and systems to manage platform infrastructure and applications
- Partner with architecture and development teams to improve services through rigorous testing and release procedures
- Create sustainable systems and services through automation and process improvements
Required Experience/Skills:
- University or college education in science, technology, engineering, or equivalent industry experience
- Strong sense of ownership and dedication to results
- Willingness to do entry level work, if it's necessary for success
- Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better
- Team player with high levels of emotional intelligence, that can work with and influence others without direct authority
- A proactive approach to spotting problems, areas of improvement, and bottlenecks
- Ability to adapt to working with a wide array of technologies and languages
- Excellent verbal and written communication skills and ability to communicate technical subjects to a broad range of stakeholders
- Knowledge of systems design, performance tuning, DevOps, and site-reliability engineering
- Ability to program with one or more high level languages, such as Python, Go, Java, C/C++
- Knowledge of VMware Enterprise, Windows Server, Linux
- Knowledge of Databases
- Knowledge of Automation and Monitoring technologies and principles
- Experience with networking, firewall configuration, and troubleshooting
- Support 24/7/365 mission-critical healthcare environments
- Add specifics for IntelePACS, Digisonics, LumedX or Clario
Desired Experience/Skills:
- 3+ years working with Enterprise Imaging Systems
- Experience in a Leadership role without direct authority
- Experience working in an SRE environment
- Strong understanding of medical imaging, radiology workflow, and integration using industry concepts:
- PACS
- RIS
- DICOM
- HL7 and interface engines
- HIPAA/HITECH
- IHE profiles
- EMR/EHR
- 3rd party vendor integrations
- regulatory, and security requirements
This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.
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Intelerad is hiring a Remote Vice President, Global Professional Services
Job Description
The Vice President, Global Professional Services, will grow and mature Intelerad’s global service delivery organization, and provide senior leadership, strategy and responsibility over this key function of the Client Delivery Organization.
You will be responsible for delivering financial targets by assessing the current situation and providing recommendations and solutions to further improve internal efficiency, profitability, delivery time, collaboration between departments and partners, and customer satisfaction.
Additionally, you will be accountable to motivate, inspire, and coach a high-performance global team of full-time team members and on-demand talent, ensuring a good balance between continuous improvement, collaboration and goal achievement.
- Lead, organize, direct, and manage the Professional Services organization with responsibility for revenue targets, customer satisfaction, delivery quality, profitability
- Implement an appropriate system of metrics, tools and processes to drive productivity and accountability across the organization
- Accelerate ARR activation and license revenue recognition in a usage-based revenue model
- Advance the business effectiveness of Professional Services through leadership and solution delivery expertise, in partnership with relevant business leaders
- Provide project portfolio oversight to ensure on time, on budget, and on quality project delivery
- Create and market professional services packages and solution offerings
- Facilitate executive discussions regarding budgets, resources, schedules, and risks
- Mentor and develop management and team focusing on driving team to achieve their potential
- Coach and lead managers to find and develop great talent while actively holding a high bar on performance and accountability
- Oversee all aspects of resource planning and delivery management including staffing, training, sales interface, and funnel/capacity planning, revenue and profitability forecasting with the finance department
- Create and drive a results-focused, customer-centric team culture
- Actively drive and/or partner with other leaders to solve priority customer challenges
- Manage geographically-dispersed teams of FTEs and on-demand talent
Qualifications
Requirements:
- 10+ years professional services software experience
- Track record in growing service revenues with complex projects, while continuing to improve operational excellence and managing a full P&L
- Excellent strategy development and problem-solving skills as well as business development focus and experience, while possessing a broad level of technology understanding and substantial operational and financial acumen
- Experience driving strong services revenue growth and profitability at scale
- Successful track record of building and managing a high-performance team and structure to enable a fast-growing Professional Service organization
- Proven track record of close collaboration selling and managing large scale, services / projects
- Experience in implementing large complex enterprise-wide (multi-department) software and/or technology solution (i.e. ERP, HCM, CRM, etc.) for clients
- Experience working in matrixed and complex organizations and an appreciation of how the dynamics of growth affect corporate culture and in-place processes and systems
- A motivational leader with people management skills including proven hiring, mentoring, change management, engagement and team development
- Experience leading enterprise software Professional Services teams in the healthcare industry (EMR, PACS, RIS, etc.) is required.
You bring experience in:
- Agile project management
- Complex software implementation
- Customer training and professional services
- Strong personal accountability for customer experience
- Commitment to teamwork in support of the company’s success
- Adherence to ethical business practices
- Comfortable operating in a fast-paced, result-oriented growth environment
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Intelerad is hiring a Remote Administrateur(trice) système Linu
Job Description
Job Summary:
The Linux system administrator is responsible for remotely deploying Intelerad's complex applications while minimizing risk and client impact. Collaborating with the team, the system administrator analyzes complex change requests to determine and implement optimal solutions for customers and Intelerad. Additionally, the system administrator analyzes technical procedures to implement efficiency and reliability improvements, with a strong emphasis on security and compliance.
Supervisory Responsibilities:
None
Duties/Responsibilities:
- · Remotely install and configure Intelerad's software solutions on Linux servers
- · Handle complex server additions, software upgrades, configuration changes, and disaster recoveries
- · Provide third-level support for complex change management
- · Create, update, and enhance documentation
- · Identify, assess, and implement process and technology improvements to enhance product delivery
- · Develop scripts and automation to enhance system administration efficiency
- · Participate in on-call rotation to address emergencies
- · Be available to work on weekends, after hours, and holidays when necessary
Qualifications
- Undergrad degree in Computer Science or Information Technology
- Linux System administration and certifications
- 3+ years of system administration experience
- Attention to detail and strong problem-solving skills
- Demonstrated commitment to taking ownership and delivering impactful results
- Exceptional teamwork abilities, including the capacity to cultivate and sustain both internal and external relationships
- Views challenges as opportunities for growth and sees each day as a chance for continuous improvement
- Proficiency in scripting languages such as Shell, Python, and other common languages · Familiarity with NoSQL and SQL databases
- Experience with version tracking tools (e.g., Mercurial, Git, RCS)
- Understanding of networking and storage principles
- Proficiency in software development
- (Optional) Technical knowledge and understanding of the medical imaging field
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Intelerad is hiring a Remote General Manager and VP
Job Description
Position Summary:
Intelerad is seeking a dynamic, results-driven leader for its Oceania Division, which encompasses operations in Australia and New Zealand. The GM will play a critical role in enhancing customer satisfaction and managing the Profit and Loss (PnL) aspects of the division. This position involves both direct managerial authority (solid line) over certain functions and functional (dotted-line) authority over others, requiring a leader who can navigate complex structures and influence cross-functional teams.
Although the reporting responsibilities will evolve as the position dictates, the GM initially is expected to have direct responsibility for: Professional Services, Customer Success, Support and SRE. Dotted line responsibilities include: all growth engine functions, sales engineering and sales.
Key Responsibilities:
- PnL Management: Oversee the full Profit and Loss responsibilities for the Oceania Division, ensuring financial targets and other agreed-upon metrics are met in the short and long term.
- Customer Satisfaction: Lead the strategy and execution for improved customer satisfaction, ensuring the delivery of high-quality services and support throughout the customer journey.
- Team Leadership: Directly manage certain functional areas of the business, while exerting functional influence over other departments to align with the division's goals.
- Strategic Planning: Develop and implement comprehensive business strategies that ensure the competitiveness and profitability of the Oceania Division.
- Cross-Functional Collaboration: Work closely with other departments, facilitating collaboration and driving cohesive action toward shared objectives.
- Performance Metrics: Establish, monitor, and report on key performance indicators, adjusting strategies as necessary to improve business performance.
- Market Analysis: Continuously analyze market trends, competitive landscape, and customer feedback, adjusting the business plan as necessary to staying abreast of market, competition, customer feedback, and incorporating those outside-in viewpoints to strengthen delivery and PnL performance in Oceania.
- Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and internal teams to foster collaboration and customer loyalty.
- Talent Development: Identify and nurture talent within the division, with an emphasis on continuous professional development and performance recognition.
- Internal positioning and advocacy: Serve as the voice of Oceania to the ELT and other elements of the global organization.
Qualifications
Qualifications:
- Proven experience in a general management role or similar senior leadership position.
- Strong understanding of the Oceania market and experience in supporting health system clients in the region.
- Demonstrated ability to manage Profit and Loss within a complex business environment.
- Exceptional leadership skills with the ability to direct and influence teams with both solid-line and dotted-line relationships.
- Proven track record of improving customer satisfaction and business performance in Australia or New Zealand for US or European-based technology companies.
- Excellent analytical, strategic planning, and execution skills.
- Strong interpersonal skills and adept at relationship management.
- Commitment to fostering an inclusive and performance-driven culture.
- Experience with North America or European based firms is a plus.
- Bachelor’s degree or equivalent.
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Intelerad is hiring a Remote Senior System Administrator
Job Description
Job Summary:
The Senior System Administrator is responsible for deploying Intelerad's complex applications remotely while minimizing risk and client impact. Working with the team, Senior System Administrator analyzes complex change requests to determine and implement the best possible solution for the customer and Intelerad. The Senior System Administrator analyzes technical procedures to implement efficiency and reliability improvements.
Duties/Responsibilities:
Install and configure Intelerad's software solutions remotely on Linux servers
Perform complex server additions, software upgrades, configuration changes and disaster recoveries
Perform 3rd level support in the areas of changes
Participate in operational tasks with multiple products
Identify, assess and implement improvements to processes and technologies to deliver a better product
Develop scripts and automation to improve the efficiency of system administration
Participate in training new staff members
Create, maintain and improve documentation
Participate in on-call rotation to assist with emergencies reported after hours
Work on week-ends, after hours and holidays when needed
Qualifications
● Undergrad degree in Computer Science or Information Technology or equivalent experience
● System administration and IT certifications in Linux, Microsoft, or other network related fields
● 3+ years of system administration experience
● Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better
● Strong sense of ownership and dedication to results
● Strong technical aptitude and an understanding of medical imaging
● Excellent teamwork skills, and the ability to develop and maintain internal and external
relationships
● Attention to detail and strong problem solving abilities
● Expert knowledge of the following technologies:
o Redhat Enterprise Linux 7 & 8
o Microsoft SQL / PostgreSQL
o Shell, Python or PowerShell
o Linux Operating Systems
● Basic Knowledge of all of the following technologies:
o Windows Operating Systems
o NoSQL and SQL Databases
o Version tracking tools (Mercurial, Git, RCS), an asset
o Networking
o Storage
o Software development
This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.
See more jobs at Intelerad