*This position can be remote*

Who we are…

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

The Customer Success team is composed of groups of highly intelligent and innovative Technical Support Engineers and Customer Success Managers who are dedicated to delivering a customer experience second to none. Each team member is as unique as the projects we work on, but one thing remains the same – our commitment and passion to delivering outstanding support and cutting-edge technology solutions for hybrid cloud network monitoring. 

What we’re looking for…

ScienceLogic is looking for a (Associate) Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on our Restorepoint products for our customers, partners and other ScienceLogic team members. Restorepoint is a device configuration backup and restore solution for hybrid IT environments.

Candidates who excel in Technical Support positions possess excellent knowledge of systems and networks along with an enthusiasm to rapidly learn the newest technologies. You enjoy working with people to debug intricate problems, have impeccable communication skills (written and verbal), and are real team players who thrives in a collaborative environment to deliver outstanding customer experiences.

What you’ll be doing…

We know you love a challenge. And so do we. The entire ScienceLogic team is committed to re-inventing the way organizations everywhere monitor their infrastructure; and as part of the Technical Support team, you’ll have the unique opportunity to provide technical support for our Restorepoint network configuration management tool.

Restorepoint provides script-free network automation for more than 100 network, security, and storage vendors. Deployed in less than an hour, Restorepoint helps customers, managed service providers and IT support businesses to substantially lower their exposure to often unforeseen security, compliance, and availability risks.

The (Associate) Technical Support Engineer provides support for ScienceLogic’s entire Restorepoint product suite. 

• Acts as a Tier 2 escalation point for all customer issues.
• Assists with all support cases during periods of heavy volume.
• Leads support efforts for customers who have been determined to have Critical value.
• Coordinates with Customer Success Managers to address any technical issues impacting a Customer’s success.
• Actively engages Technical Support personnel to ensure proper handling of customer questions and issues to which they have been assigned.
• Escalates software bugs or feature enhancements to ScienceLogic’s research, development, and product management teams.
• Acts as a subject matter expert in more than one area of the product.
• Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations.
• Proactively looks for ways to improve processes and innovate the support experience.
• Builds relationships and partnerships with other ScienceLogic teams.
• Mentors and trains new team members.
• Proactively shares information and expertise regarding recent fixes, and best practices.
• Provides on-call and shift coverage as required.

Qualities you possess…

The key to being successful in the (Associate) Technical Support Engineer role within ScienceLogic is being an analytical thinker and an excellent communicator. You must be passionate about helping customers be successful with Restorepoint. The following skills and experience are also necessary:

• 2+ years prior experience in the support of complex, Linux based enterprise software applications.
• 2+ years Linux administration. Must be familiar with common administrative commands as well as able to write scripts in one of the major shells.
• 2+ years networking experience. Must demonstrate experience with firewalls, routers, packet sniffers and general network fundamentals (Cisco, Check Point, Juniper, HP).
• 2+ years MySQL, PostgreSQL, SQLite experience. You should be able to construct SQL statements to query and occasionally update information in a MySQL database.
• 2+ years SNMP experience. Must demonstrate familiarity with snmpwalk, mibs and oids.
• Detailed understanding of Server virtualization (VMware, Hyper-V, AWS).
• One or more scripting/programming languages (Bash/POSIX, Perl, Python, C, Go, PHP) – Experience with LUA would be a distinct advantage.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to professionally perform and communicate in stressful and high impacting situations.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

#LI-Remote

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

We are currently looking for a Staff Software Engineer to join our team. As a Staff Software Engineer, you will provide technical leadership and expertise to help build ad verification, analytics, and anti-ad fraud solutions that deliver on the team’s mission of helping advertisers understand the quality of the ad opportunities they’re acquiring. If you are excited by technology that has the power to handle hundreds of thousands of transactions per second, collect tens of billions of events each day, and evaluate thousands of data points in real-time all while responding in just a few milliseconds, then IAS is the place for you!

The ideal candidate has a track record of architecting and building end-to-end software solutions, enjoys working in a collaborative and agile environment, and brings innovative solutions to complex problems with a desire to improve the status quo.

What you’ll do:

• Architect, design, build and integrate our core CTV measurement solutions 
• Lead the entire software lifecycle including hands-on development, code reviews, testing, deployment, and documentation, in addition to mentoring the team
• Collaborate cross functionally with Product, Software Engineers, and Data Engineers to  design, code, and maintain components for aggregating tens of billions of daily transactions
• Partner with the Product team and other stakeholders across the company to understand product requirements, gather business and technical requirements from broadcaster clients, and research and develop solutions, including API development
• Manage multiple competing priorities in a fast-paced, exciting, collaborative environment
• Maintain, and recommend software improvements to ensure responsiveness, efficiency, strong functionality, and optimization

Who you are and what you have:

• A degree in Software Engineering, or related STEM degree
• 7+ years of hands-on full-stack programming experience using Java, Javascript, Scala/Python
• Experience working with big-data stack, including (but not limited to) spark /hadoop, kafka, Aerospike / Dynamodb
• Experience with AWS tech stack, including but not limited to EMR, Athena, EKS,
• Expert knowledge of multi-threading, memory model, etc. 
• Understanding of database fundamentals and MySQL knowledge
• Experience wit CICD tools such as Jenkins, Graphite, Grafana and Docker
• Knowledge of HTTP live streaming, audio or video distribution platforms, HTTPS, HLS and/or DASH protocols
• Experience building software used in the delivery and distribution of audio or video across multiple platforms
• Ability to communicate clearly to technical and non-technical audiences, verbally and in writing
• Experience in Agile methodologies including Scrum and Kanban
• Great understanding of designing for performance, scalability, and reliability
• Experience in AWS or other cloud technologies
• Excellent interpersonal and communication skills

What puts you over the top:

• Experience in data processing solutions using Big Data, Databricks 
• Experience with web debugging using Chrome Dev Tools or similar browser debugging tools
• Experience in cloud systems preferably AWS. Distributed distributed services – docker containers, kubernetes, 
• Knowledge of Python, Scala, or Golang.
• Familiarity with TDD, BDD, and associated testing frameworks
• Experience with managing, leading and/or mentoring a development team 
• Experience working with audio or video technology, specifically CTV
• Experience in AdTech

About Integral Ad Science

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visithttp://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview 

In this role as a Software Development Engineer II - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.

You Will

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services
• If full stack, Develop UI using Vue, Angular

You Have

• 6+ years of software development experience
• 4+  Experience with programming languages: Java
• 3+ years of experience in development of Microservices, RESTful API, backend systems and successful production software systems
• Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.
• Solid understanding of Data Structures and Algorithm Design
• Experience with one of the following: Kafka, Elasticsearch, Redis
• Experience in databases technologies like MySQL, Postgres, Firestore
• Experience with Git, Jenkins, and other Development tools
• Analytical and problem-solving skills
• Advocating and executing on automated testing strategies in all developed code and helping to ensure code quality and consistency for your team. 
• Experience working on large scale deployments and performance tuning
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good to have Development experience with Unix, Docker, and Kubernetes infrastructure on GCP/GKE
• Good to have 2+ years of experience in building UI using web frameworks like Vue, Angular or other JavaScript
• Bachelor's degree in Computer Science or related field

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview 

In this role as a Software Development Engineer III - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.

You Will

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services

You Have

• 8+ years of experience building successful large scale production software systems
• 5+ years of experience in Java programming - MUST
• 2+ years of experience integrating with third-party APIs  - MUST
• 3+ years Experience debugging/testing distributed microservice applications - MUST
• 3+ year of experience with  technologies such as Kafka, Redis and NoSql - MUST
• 3+ years of Experience building RESTful microservices  - MUST
• Experience building voice applications is a plus
• 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes  
• Experience in Cloud Computing Technologies like GCP, AWS is a plus

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability Engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Senior Software Engineer - Passport

US Remote
Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG

What you’ll do 

• Design, develop, test, deploy, and monitor high-performance services and APIs.
• Develop applications in Golang and Python on top of a modern cloud focused platform.
• Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3 as well as GCP native products
• Deliver production ready code from start to finish.
• Review code to maintain quality with an eye towards performance, scale, and security.
• Work in a cross-functional environment, composed of software engineers, test engineers, research scientists, and product managers.
• Identify and evaluate new technologies for implementation.
• Contribute to improving software engineering best practices.

Who you are

• You have strong verbal and written communication skills.
• You enjoy working within a collaborative environment across multiple departments.
• You love solving hard problems and finding ways to improve the efficiency of processes.
• You have a proven track record of providing stable and secure code in production environments.
• You are able to contribute to the feature development in the platform/product with minimal supervision.
• You can deliver production ready code from start to finish with an eye towards performance, scale and security and with an understanding of how code could impact cloud scalability
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”
• You are happy in a role in which a week in the life might include context switching between application diagnostic troubleshooting using industry standard tools such as Prometheus and Grafana, triaging production issues using tools such as Google Logging and Cloud Trace, troubleshooting regression tests in different environments, designing new product solutions, improving current product features, and coding

Your skill-set

• 5-7 years of software development experience.
• Experience with designing and implementing highly scalable cloud based APIs.
• Experience with multiple programming languages such as Python and Go.
• Expertise in Data Structures, Algorithms and Concurrency.
• 2+ years of experience in DevOps practices towards deployment of SaaS services, including hands on experience with Jenkins, Github Actions, implementing and maintaining CI/CD pipelines, as well as experience with managing and maintaining applications in a multi-container environment, such as Kubernetes 
• Knowledge of different Data Storage technologies such as Redis, MySQL, etc.
• Knowledge of Docker and container orchestration frameworks such as Kubernetes.
• Experience developing and maintaining services using AWS native products such as Kinesis, DynamoDB, and S3.
• Linux Proficiency.

What’s in it for you

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’llUnderstand and know the product architecture as well as system design

• Ramp up on development process 
• Build relationships with others on the team
• Participate in the grooming and planning meetings
• Pick up a small bug fix or code implementation/testing project
• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers

Within 60 days you’ll Actively participate in the team meetings 

• Start working on a bigger project/feature
• Deliver small code changes going through the complete SDLC

Within 90 days you’ll Able to pick up any tasks coming out of the planning meetings

• Drive some of the task breakdown in grooming and planning meetings
• Deliver a major feature design or implementation
• Teach us something new

What we offer 

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• Identity protection through Norton LifeLock
• One Time home office allowance
• Remote first environment - meaning you have flexibility in your day!
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

#LI-Remote

Salesforce Developer

Our Salesforce Developer will leverage their expertise in Apex, Visualforce, and Lightning to design and deliver cutting-edge technical solutions tailored to client needs. This role offers an exciting opportunity to work in a fast-paced, creative environment, partnering closely with clients in the Healthcare and Life Sciences sectors. We are looking for a driven individual who thrives on continuous improvement and growth, both personally and professionally.

What You Can Expect to Do:

• Serve as the technical expert on all aspects of the Salesforce platform, providing mentorship and guidance to peers and junior developers.
• Work with a wide range of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Lightning, Apex Code, Visualforce, Lightning Components, and Salesforce API.
• Lead the development and deployment of scalable, maintainable Salesforce solutions for large client engagements.
• Collaborate with stakeholders to define project scopes, objectives, and success metrics, ensuring clear communication throughout the project lifecycle.
• Drive the technical requirements gathering process during discovery sessions with clients, translating business needs into robust technical solutions.
• Stay updated on new Salesforce features, releases, and products, continuously bringing innovative solutions to the table.
• Conduct technical solution reviews and architecture meetings with customers and Penrod teams to ensure alignment and quality.

You’ll Know You’re Successful If You:

• Deliver high-quality, scalable Salesforce solutions that meet client needs and project timelines.
• Successfully manage large client engagements, providing leadership throughout the development lifecycle and ensuring high levels of client satisfaction.
• Write clean, well-organized code that adheres to project requirements and industry best practices.
• Effectively communicate technical challenges and solutions to both technical and non-technical stakeholders.
• Continuously seek opportunities for self-improvement and growth within the Salesforce platform.

You’re a Good Fit If You:

• Have 3-5 years of experience in a development or consultative role, with 2-5 years of Salesforce experience.
• Are proficient in building Salesforce solutions and have experience with front-end development, pipelines, JS Controllers, web services, and script debugging.
• Have a deep understanding of HTML, JavaScript (including Vue and React libraries), and CSS, as well as object-oriented development concepts and design patterns (MVC, Maven, Django).
• Are experienced in working with relational databases (SOQL, MySQL, SQL Server, Oracle) and can troubleshoot integration issues between Salesforce and client applications.
• Possess strong written and verbal communication skills, enabling you to effectively convey information to various stakeholders.

You’ll Have an Edge If You:

• Have prior experience with Health Cloud, Sales Cloud, or Service Cloud.
• Are familiar with test-driven development and formal QA environments.
• Have experience with various OO languages (Java, Ruby, C#, C++).
• Hold a Salesforce Developer Certification.

Compensation and Benefits:

• On-Target Earnings Salary Range: $95,000 - $125,000, comprised of base salary and bonus. The exact compensation package will be determined based on the candidate’s experience, knowledge, skills, and alignment with market data.
• 100% employer-paid medical, dental, and vision premiums for eligible employees.
• 50% employer-paid premiums for dependents without coverage through their employer.
• Employer-paid short-term disability.
• Unlimited PTO, Volunteer Time Off, and 10 company holidays.
• 401k with a 4% company match.
• Monthly wellness and phone stipends.
• Remote home office stipend.
• Training cost coverage and continuous learning opportunities.
• Paid parental leave for birthing and non-birthing parents.
• Annual company get-together — PenrodPalooza!

About Penrod:
Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences through technology and digital transformation. Founded in 2011, a Summit Salesforce Partner since 2016, and HIPAA compliance accredited, Penrod has helped hundreds of companies, from startups to Fortune 500s, improve patient experiences and overcome industry challenges.

Equal Opportunity Employer:
Penrod is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applications from all qualified individuals, regardless of race, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the United States) regardless of any specified location above. 

About the Job

Come join us as we build the next evolution of our backend services to handle our ever growing user base. You will be working alongside our Architecture and Product teams to move fast as we expand the business.

Together, we will build systems that are strong and reliable to uphold a heavy load, yet malleable to fit many product demands. Come lead coordinated efforts alongside mobile and web engineers designing and developing Cloud code in Java.

The US-based salary range for this position is $135,000 to $185,000. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Create new API gateways to enable external integration (eg.Tile and JioBit)
• Horizontally scale our system to handle another 10+ billion events per day
• Monitor health, suggest improvements for and deploy your own services
• Example: Build the next generation of our event streaming architecture to handle billions of events per day storing up to trillions of events in cold storage
• Example: Build a system to support a richer dialog when checking in to a place
• Mentor other developers who are trying to grow
• Build technical specs with Staff engineers
• Handle on call rotation and address live incidents
• Help Test Engineers automate validating our components

What We’re Looking For

• Bachelor’s degree in computer science or similar quantitative field or the equivalent industry experience
• 5+ years of prior professional experience working on backend and Cloud code
• Diligent in implementing and supporting services that last outwards to a year 
• Proficient in microservices and horizontally scalable architectures
• Adaptive to working on various aspects of our system for different teams
• Communicate effectively with cross-platform teammates
• Experience with high-scale, low-latency systems
• Understand how to deploy and maintain systems, ideally with kubernetes
• Bonus for experience working with Kafka Streams
• At Life360 we use certain technologies, experience with these technologies will serve you well: AWS (EC2, EKS, DynamoDB, Kinesis), databases (MySql), Languages (Java, Python, PHP) 

We value having a diverse and inclusive community from many backgrounds, so even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

Senior Software Engineer, Clinical Systems

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are deliberate and self-reflective about the kind of engineering team and culture that we are building, seeking engineers that are not only strong in their own aptitudes but care deeply about supporting each other's growth.

Counterpart Health, a Clover Health subsidiary, is looking for a Senior Software Engineer who specializes in Healthcare Data. This role will serve as our FHIR SME and expand and scale our clinical data platform.  In this role, you will work at the intersection of Engineering and Healthcare Interoperability leveraging your skills as a software engineer to build out functionality to improve our patients outcomes. In this role, you will also work cross functionally with Product Managers, Healthcare SMEs, Clinicians, and other engineers.

As a Clinical Systems Software Engineer, you will:

• Commit to simplifying the complexities of healthcare by building systems that multiply human efforts.
• Build out new APIs and functionality on top of FHIR APIs.
• Be accountable for scaling up our clinical data capabilities as we scale our initiatives.
• Build out deidentification and synthetic clinical data capabilities.
• Learn about new tools and technologies to solve problems and move our goals forward.
• Help the team define and maintain development practices that let us iterate quickly while maintaining quality — including writing tests and documenting key implementations.
• Mentor other engineers on how to leverage clinical and Interoperability standards.

You will love this job if:

• You love working in Healthcare and have a deep desire to leverage your code to make an impact in people’s lives.
• You understand the “dirtiness” of clinical dataand seek out ways to improve its quality.
• You are excited by big, complicated problems and try to solve them with pragmatic, well-engineered solutions. You have a natural intellectual curiosity that drives you to find out how things work and if they can work better.
• You enjoy working in a fluid environment, defining and owning priorities that adapt to our larger goals. You can bring clarity to ambiguity while remaining open-minded to new information that might change your mind.
• You are not hesitant to jump in to help fix things that are broken and you feel great responsibility to make sustainable systems. You are happy to fill in the gaps to reach a goal where necessary, even if it does not always fit your job description.

You should get in touch if:

• You have been an active Software Engineer for 5+ years with experience in Python, Javascript, Typescript, Go, Java, or comparable languages.
• You are fully proficient in writing SQL Queries in Postgres, MySQL, BigQuery, Snowflake, or other database systems.
• You have worked with FHIR Data and FHIR APIs before and you have experience with HL7v2, CCDA, and other interoperability standards is a plus.
• You are familiar with common healthcare code sets like ICD, SNOMED, RXNORM, LOINC, etc.
• You are comfortable working as a data engineer cleaning, normalizing, and improving data quality.
• You can create and call Restful APIs, experience with gRPC is a plus.
• You have experience with Kubernetes and Docker containers and are familiar with GCP, AWS, or Azure.
• You are knowledgeable of HIPAA Requirements, HITRUST and other standards is a plus.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $165k to $266k. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

In this role as SDET level II, you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for a SDET II to develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

You will: 

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Create System, Resiliency and Performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, implement develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up to date with new testing tools and test strategies

You have:

• 4+ Years of industry experience
• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven work experience in software quality assurance
• Good knowledge of software QA methodologies, tools and processes
• Must have Programming skills in Java, Python, JavaScript or TypeScript.
• Relational or non relational databases experience, including MySQL and Cassandra.
• Self-starter, with ability to perform QA Duties with minimal supervision.
• Experience testing REST based APIs
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Experience  inAutomation Framework (Selenium GRID, PlayWright, PyTest)
• Experience is QA automation tools, frameworks, and libraries
• Hands-on experience with both white box and black box testing
• Experience working with AWSand Amazon Connect is a plus.
• Hands-on experience with automated testing tools and libraries (TestNG)
• Experience working in an Agile/Scrum development process
• Experience with performance, resiliency and/or security testing is a plus
• Experience working with Chaos Monkey, JMeter is a plus
• Knowledge of CI/CD and experience working with Jenkins or similar tools.
• Strong preference to candidates with experience testing integration of IVR, telephony, CRM, or CTI applications.
• Excellent Analytical Skills with detailed understanding of SDLC especially with Agile development methodology
• Experience with Kafka and Elasticsearch is huge plus
• Understands process and sees value in automation and efficiency.
• Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.

Benefits: 

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. 

Senior Data Engineer

100% Remote (U.S. Based Only, Select States - See Below)

About the role

StyleSeat is looking to add a Senior Data Engineer to its cross-functional Search product team. This team of data scientists, analysts, data engineers, software engineers and SDETs is focused on improving our search capability and customer search experience. The Senior Data Engineer will use frameworks and tools to perform the ETL and propose abstractions of those methods to aid in solving the problems associated with data ingestion. 

What you’ll do

• Handle data engineering tasks in a team focused on improving search functionality and customer search experience.
• Design, develop, and own ETL pipelines that deliver data with measurable quality.
• Scope, architect, build, release, and maintain data oriented projects, considering performance, stability, and an error-free operation.
• Identify and resolve pipeline issues while discovering opportunities for improvement.
• Architect scalable and reliable solutions to move data across systems from multiple products in nearly real-time.
• Continuously improve our data platform and keep the technology stack current.
• Solve critical issues in complex designs or coding schemes.
• Monitor metrics, analyze data, and partner with other internal teams to solve difficult problems creating a better customer experience.

Who you are 

Successful candidates can come from a variety of backgrounds, yet here are some of the must have  and nice to have experiences we’re looking for:

Must-Have:

• Expert SQL skills.
• 4 + years experience with::
• Scaling and optimizing schemas.
• Performance tuning ETL pipelines.
• Building pipelines for processing large amounts of data.
• Proficiency with Python, Scala and other scripting languages.
• Experience with:
• MySQL and Redshift.
• NoSQL data stores, methods and approaches.
• Kinesis or other data streaming services. 
• Airflow or other pipeline workflow management tools. 
• EMR,  Spark and ElasticSearch.
• Docker or other container management tools. 
• Developing infrastructure as code (IAC).
• Ability to effectively work and communicate with cross-departmental partners and non-technical teams.

Nice to Have:

• Experience with:
• Segment customer data platform with integration to Braze.
• Terraform. 
• Tableau.
• Django.
• Flask.

Salary Range

Our job titles may span more than one career level. The career level we are targeting for this role has a base pay between $136,900 and $184,600. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. Base pay ranges are subject to change and may be modified in the future. 

Who we are

StyleSeat is the premier business platform for SMBs in the beauty and wellness industry to run and grow their business; and destination for consumers to discover, book and pay. To date, StyleSeat has powered more than 200 million appointments totaling over $12 billion in revenue for small businesses. StyleSeat is a platform and marketplace designed to support and promote the beauty and personal care community. 

Today, StyleSeat connects consumers with top-rated beauty professionals in their area for a variety of services, including hair styling, barbering, massage, waxing, and nail care, among others. Our platform ensures that Pros maximize their schedules and earnings by minimizing gaps and cancellations, effectively attracting and retaining clientele.

StyleSeat Culture & Values 

At StyleSeat, our team is committed to fostering a positive and inclusive work environment. We respect and value the unique perspectives, experiences, and skills of our team members and work to create opportunities for all to grow and succeed. 

• Diversity - We celebrate and welcome diversity in backgrounds, experiences, and perspectives. We believe in the importance of creating an inclusive work environment where everyone can thrive. 
• Curiosity- We are committed to fostering a culture of learning and growth. We ask questions, challenge assumptions, and explore new ideas. 
• Community - We are committed to making a positive impact on each, even when win-win-win scenarios are not always clear or possible in every decision. We strive to find solutions that benefit the community as a whole and drive our shared success.
• Transparency - We are committed to open, honest, and clear communication. We hold ourselves accountable for maintaining the trust of our customers and team.
• Entrepreneurship - We are self-driven big-picture thinkers - we move fast and pivot when necessary to achieve our goals. 

Applicant Note: 

StyleSeat is a fully remote, distributed workforce, however, we only have business entities established in the below list of states and, thus, are unable to consider candidates who live in states not on this list for the time being.
**Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

* Arizona

* Alabama

* California

* Colorado

* Florida

* Georgia

* Illinois

* Indiana

* Massachusetts

* Maryland

* Michigan

* Nebraska

* New York

* New Jersey 

* Ohio

* Oregon

* Pennsylvania

* Virginia 

* Washington

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developerto be a key player in our Developer Platformteam. In this role, you'll be working closely with an awesome team of developers and a product manager, all under the guidance of an Engineering Manager. Your goal? To use your skills to simplify and enhance the day-to-day experience of our developers.

This role is available to candidates currently located and eligible to work within Canada.

About the Team

Our Developer Platform team is where innovation meets expertise in two dynamic pillars:

Infrastructure Pillar: This area is dedicated to crafting the foundational infrastructure for microservices that propel our business forward. They are at the forefront of defining and realizing a vision for best-in-class scalability and availability. Ensuring our services thrive in Kubernetes clusters, with a keen focus on observability (Metrics, Logging, Distributed Tracing).

Developer Experience Pillar: Focuses in empowering and unblocking product teams with state-of-the-art developer tooling. Think cloud development environments, cutting-edge CI/CD tooling (build, test, deploy), crafting golden paths, streamlining onboarding processes, and leading the way in incident management. It's all about creating a smooth, efficient developer journey.

What You’ll Work On

• Development & Optimization of Core Infrastructure: You'll be instrumental in crafting, enhancing, and upholding the core infrastructure vital for our microservice architecture.
• Managing Kubernetes Cluster(s): Oversee our Kubernetes environments, focusing on their efficiency, security, and ongoing updates.
• Implementing Observability Tools: Embed and refine tools for metrics, logging, and distributed tracing, making our systems more transparent and proactive in issue resolution.
• Code Contribution and Review: Actively contribute to project codebases and expand your impact through code reviews and repository maintenance.
• Enhancing our CI/CD Pipeline: Elevate our CI/CD processes for swifter and more frequent builds and deployments, while maintaining simplicity and optimization.
• Infrastructure Monitoring: Utilize SLOs and dashboards to monitor infrastructure performance, supporting developers with new tech and system insights.
• Adhering to Industry Standards: Apply both industry and our internal standards to maintain optimal system operations through established procedures.
• Security-Focused System Design: Champion secure-by-default systems with a strong technical design and a proactive security approach.

What You’ll Bring to this Role and Your New Team:

• Infrastructure Expert: Dive deep into containerization, Kubernetes, and cloud services. If these are your passions, we're looking for you.
• Developer Experience Advocate: You're all about crafting tools that resonate with engineers. Your focus? Simplicity, supportability, ease-of-use. Plus, you're a pro at gathering feedback and enhancing the developer experience.
• Pragmatic Visionary: You're not just chasing cool tech. You understand what drives business impact and make smart, balanced choices. You're flexible with tech and languages, and ready to pick up new skills as needed.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Communication Champion: You excel in making things clear, understanding risks, and discussing trade-offs.
• Collaboration Across Teams: Work closely with product teams to build a robust infrastructure that aligns with business needs and developer requirements.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have a metrics-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.

Bonus if you:

• Have past experience working at a SaaS Product Led Growth company.
• Are experienced with AI

Technical Skills We’re Targeting:

• Container Orchestration platforms such as AWS ECS and Kubernetes (AWS EKS)
• Experience with the Kubernetes echo system tooling
• Infrastructure as Code tooling - e.g. Terraform
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and tools like ArgoCD, Jenkins, GitLab CI, CircleCI, or GitHub Actions.
• Observability tools including Prometheus, Grafana, Datadog and Rollbar
• Some experience of modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Distributed computing concerns such as message queues and pub/sub
• Understanding of Graphql and RESTful APIs

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Myers-Holum is expanding operations to India, and is actively seeking experienced Senior Consultants with strong data warehousing and business intelligence experience to play a pivotal role in the expansion of the India Practice.

Responsibilities

• Design, build, and test custom data warehouse and BI solutions for Myers-Holum clients using the Oracle NetSuite Analytics Warehouse (NSAW) platform
• Translate business requirements into technical specifications
• Develop custom data integration solutions to ingest data from multiple sources (cloud and on-premise) using various data integration / data pipelining tools, Oracle Analytics Cloud (OAC), and Oracle Autonomous Data Warehouse (ADW)
• Lead the product implementation, from start to finish acting as a trusted advisor to the stakeholders and end users
• In addition to meeting with the client during implementation phase, also run product training, and technical workshops with the client/end users
• Contribute to various internal MHI initiatives including resource mentorship and ongoing education
• Implement NSAW Best Practices

Qualifications and Skills

• 8+ years of relevant professional experience
• 4+ years experience with data management using Oracle or other relational database
• 4+ years experience with data warehouse and data integration projects, using ETL / data integration / data pipelining tools
• Proficiency with at least one cloud or on-premise data integration / data pipelining tool, such as Fivetran, Stitch, Talend, Glue, Nexla, Informatica, Oracle Data Integrator
• Proficiency in at least one version of SQL: Oracle (preferred), SQLServer, MySQL, PostgreSQL, Snowflake
• Experience with at least one of the following BI tools: Oracle OBIEE, OAC, Looker, PowerBI, Qlikview, Tableau
• Experience with using REST APIs and/or GraphQL APIs to get data from cloud data sources is preferred
• Knowledge of ERP data and business processes
• Business analysis skills
• Strong written and verbal communication skills

Why Become an MHIer

Your Life at Myers-Holum & What you Can Expect:

Do you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. 

Every MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth.

A little about “Us”

We’ve been around for 40 years. You’ll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. 

The Partnerships we’ve built. Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation.

Our Structure. We’re a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function.

Our Employees. We’re a company that recognizes we’re only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance.

We’re growing and making waves along the way,  join us on this journey! 

Our Benefits

• MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision, retirement plan, and paid time off. Full package offerings are based on the Country in which you reside. 
• Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets
• Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis
• MHI invests in our employee’s health by offering a company medical insurance policy that covers 100% of premiums for the individual employee and manager’s dependents with a ZERO deductible in the United States 
• Remote working opportunity when not traveling for client requirements with full access to the team through technology

Our Process:

Our interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI

• 30-minute call with our recruiting team
• 60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager
• 90-minute interactive “Case Study” session with a Delivery Manager or Practice Manager
• Executive leadership review and decision making

We are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our compensation ranges and packages are based on a wide array of factors unique to each candidate. It is not a common practice or guaranteed for an individual to be hired at or near the top of the range and compensation decisions are determined using a wide array of factors unique to each candidate, including but not limited to; skill set, years & depth of experience, certifications, and specific location due to cost of living & labor considerations; All of which will be considered during the interview and offer process. Salary ranges and incentive plans will differ in other countries in which MHI pays local currency.

About this Role

This role will be a part of our Developer Experience Team at Gusto! The Developer Experience Team is a small but growing engineering team that empowers the 200+ Product Engineers at Gusto. Gusto Product Engineers move tens of billions of our customers’ dollars every year and the Developer Experience Team helps them work efficiently, securely, and enjoyably.

The ideal Senior Software Engineer will be able to understand the needs of Gusto Product Engineers, and build the appropriate tools and services. As part of the Developer Experience team you are engaged at all phases of the Software Development Lifecycle, building tools to increase efficiency during feature development, ensuring our continuous integration and continuous deployment process is efficient and delivers fast feedback, and provide observability tools to help engineers understand the behavior of our software in production.

Here’s what you’ll do (and we’ll support you so you’re great at it):

• Ensure our services communicate with each other seamlessly, have minimal downtime, and recover quickly.
• Collaborate with the rest of the engineering team on coming up with best practices for writing, maintaining and running reliable services.
• Improve our infrastructure setup and deployment strategies.
• Impact the productivity and happiness of our entire team with the tools you build. You'll be the daily recipient of hugs and high-fives from our engineering and support teams.
• Collaborate with the tools development team to improve our deploy pipeline.
• Pager-duty rotation: Never fear! Most issues occur during work hours.
• Work with our product engineering teams to ensure high performance of our services.

You'll know you're a good fit for this role if you have:

• 10+ years of experience in a Platform, SRE, or DevOps role using a Ruby/Kubernetes/AWS stack or similar technologies
• 10+ years of experience coding in Ruby, Golang, or similar
• 5+ years of experience w/ Buildkite or similar to design and implement sophisticated Release and Deploy tooling on Kubernetes
• Experience developing best practices to build out and maintain secure infrastructure, CI systems, service oriented applications, and more
• Enjoys working and deploying technologies such as Kubernetes, AWS, Ruby, Rails, MySql, and Redis
• Loves building tools enabling engineers to move faster, while maintaining security
• Understands the importance of security and compliance when working with personal data
• Tests infrastructure changes thoroughly and likes to double and triple check everything

Our cash compensation amount for this role is targeted at $147,000-$206,000 in Denver & most remote locations, and $178,000-$243,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role:

We are seeking a Lead Site Reliability Engineer to help build a reliable web experience for our users. We believe that moving fast is our competitive advantage, and enables us to better serve our users. We also know that the faster we move, the more likely we are to break things.

You Will:

• Design and implement SRE practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Understanding of Infrastructure and infra automation (Infrastructure as Code)
• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote safe, efficient and rapid deployments
• Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
• Improve the codebase by resolving logic issues, deprecating unused code, etc.
• Implement monitoring, logging, alerting and SLO Reporting
• Identify Service Level Indicators (SLIs) that will align the team to meet the availability and performance objectives
• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence
• Provides reviews on design documents from internal and external teams
• Performs more-complex tasks using highly-specialized knowledge and advanced business experience
• Resolves complex tickets in creative manners
• Develops and leads large and highly-complex cross-functional projects or programs 
• Determines solutions to blockers, identify tasks, and developing solutions as appropriate
• Responsible for at least for 1 major delivery domain and accountable for all the aspects of SRE for that domain
• Develops standards, tools, and knowledge requirements for skill and career development

You Have:

• 10+ years as a software engineer, shipping production code
• 5+ years of experience as a Site Reliability Engineer or Production support Engineer
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Experience with service-oriented architectures and microservices at scale
• Strong proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.)
• Strong proficiency in SQL scripting
• Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others
• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.)
• Knowledge of CDN, typescript frameworks, and GQL.
• Knowledge and good understanding of any pub/sub / Queue messaging systems 
• Proficiency in Git or other VCS
• Experience with configuring, customizing, and extending monitoring tools (Datadog, Prometheus, New Relic etc.)
• Excellent debugging and troubleshooting skills
• Strong technical competency, with a data-driven analytical approach towards solving complex challenges
• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
  • Nice-to-have: Experience with Terraform or other IAC tools such as Chef, Puppet or Ansible

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote