An overview of this role

Are you passionate about building robust frameworks to evaluate and ensure the reliability of AI models? As a Machine Learning Engineer on GitLab’s AIF team, you’ll play a critical role in shaping the future of AI-powered features at GitLab. This is an exciting opportunity to work on impactful projects that directly influence the quality of GitLab’s AI capabilities.

You’ll help merge cutting-edge evaluation tools, optimize dataset management, and scale our validation infrastructure. Working closely with other AI feature teams, you’ll ensure that every AI feature we deliver is robust, reliable, and meets the highest quality standards.

Some challenges in this role include designing scalable solutions for LLM evaluation, consolidating disparate validation tools, and contributing to GitLab’s innovative AI roadmap.

Some examples of our projects: 

Consolidating Evaluation Tooling | The GitLab HandbookGitLab.org / AI Powered / ELI5

• GitLab.org / ModelOps / AI Model Validation and Research / AI Evaluation / Prompt Library 

What You’ll Do  

• Design and implement technical evaluators for LLM assessment.
• Contribute to evaluation infrastructure consolidation efforts.
• Build scalable evaluation pipelines and frameworks.
• Develop and manage datasets and evaluation metrics.
• Collaborate with feature teams to integrate validation solutions.
• Optimize performance across ML evaluation systems.
• Support improvements to GitLab’s AI-powered tools through validation.
• Ensure all solutions align with GitLab’s infrastructure and security protocols.

What You’ll Bring 

• Proven experience designing and implementing LLM evaluation systems.
• Strong understanding of ML model architectures, including public vs. private implementations.
• Expertise in ML evaluation metrics and dataset management.
• Demonstrated ability to build production-grade ML infrastructure.
• Practical experience with Python-based ML frameworks and evaluation tools (e.g., Langsmith, ELI5).
• Excellent problem-solving skills with an engineering mindset.
• Ability to collaborate in an asynchronous, remote-first environment.
• Familiarity with open-source development and contribution is a plus.

About the team

The AIF team ensures that AI models across GitLab are reliable and well-validated. We focus on building robust evaluation frameworks, consolidating tools, and streamlining processes to scale validation efforts across GitLab’s AI infrastructure. Working on high-impact projects, the team partners with AI feature teams to deliver quality-focused solutions that enhance user trust and product performance.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Data

The Role: Senior Data Engineer

As a member of our data engineering team, you'll deliver high quality work while solving challenges that impact the whole or part of the team's data architecture. You'll update yourself with recent advances in Big data space and provide solutions for large-scale applications aligning with team's long term goals. Your work will help resolve complex problems with identifying root causes, documenting the solutions, and implementing Operations excellence (Data auditing, validation, automation, maintainability) in mind. Communicating your insights with leaders across the organization is paramount to success.

Responsibilities:

• Design, architect and implement best-in-class Data Warehousing and reporting solutions
• Lead and participate in design discussions and meetings
• Mentor data engineers and analysts
• Design, automate, build, and launch scalable, efficient and reliable data pipelines into production using Python
• Build real-time data and reporting solutions
• Design, build and enhance dimensional models for Data Warehouse and BI solutions
• Research new tools and technologies to improve existing processes
• Develop new systems and tools to enable the teams to consume and understand data more intuitively
• Partner with engineers, project managers, and analysts to deliver insights to the business
• Perform root cause analysis and resolve production and data issues
• Create test plans, test scripts and perform data validation
• Tune SQL queries, reports and ETL pipelines
• Build and maintain data dictionary and process documentation

Minimum Qualifications:

• 5+ years experience in data engineering with data warehouse technologies
• 5+ years experience in custom ETL design, implementation and maintenance
• 5+ years experience with schema design and dimensional data modeling
• Experience building real-time data solutions and processes
• Advanced skills with Python and SQL are a must
• Experience with one or more MPP databases(Redshift, Bigquery, Snowflake, etc)
• Experience with one or more ETL tools(Informatica, Pentaho, SSIS, Alooma, etc)
• Strong computer science fundamentals including data structures and algorithms
• Strong software engineering skills in any server side language, preferable Python
• Experienced in working collaboratively across different teams and departments
• Strong technical and business communication

Preferred Qualifications:

• Kafka, HDFS, Hive, Cloud computing, machine learning, text analysis, NLP & Web development experience is a plus
• Experience with Continuous integration and deployment
• Knowledge and experience of financial markets, banking or exchanges
• Web development skills with HTML, CSS, or JavaScript

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $136,000 - $170,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

To comply with U.S. federal government requirements, U.S. citizenship is required for this position.

Who we are...

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

The Site Reliability team uses Software Development, Cloud Engineering, Security and SRE skills to:

• Onboard new customers and maintain them throughout their lifecycle
• Maintain reliability and improve performance of the SaaS platform
• Ensure that the revenue generating product is meeting uptime SLAs
• Safeguard Security and maintain Scalability of the product line
• Design, Deploy and Maintain the infrastructure architecture

Overall, we’re passionate about automation and solving complex business and technology challenges. Our team combines SRE, DevOps, Software Development and Information Security knowledge to help make Cloud operations agile, elastic inside the security and governance framework boundaries.

What we’re looking for…

ScienceLogic is looking for an Associate Delivery Manager to join our Site Reliability team. This position is responsible for coordinating cross-functional teams to deliver customer platforms and related activities. If you are well organized, high energy, and have a strong project management background focusing on delivering strategic and tactical initiatives?  Then read on.

What you'll be doing...

• Assist Site Reliability team in managing and coordinating team projects
• Coordinate and keep track of SaaS customer lifecycle events like migrations, deployments and upgrades
• Work with technical subject matter experts for on-time delivery of customer platforms as per requirements
• Act as an escalation point for the SRE team in India
• Mitigate project risks for timely fulfilment of project deliverables
• Contribute to management of pre-defined checklists /project plans 
• Manage team projects and tasks through Salesforce and Jira ticketing system
• Prepare for & attend project meetings as needed. Update Slack & Teams channels with Meeting Notes 
• Optimize performance to spend where you need to and redistribute resources
• Prepare Service usage and error dashboards
• Able to occasionally work off hours for planned maintenance or unplanned emergencies as needed
• Work on special projects as assigned

Qualities you possess…

• From 1 to 3 years of successful project management or equivalent experience
• Excellent written and verbal communication skills
• Exposure to Agile project management practices is a plus
• Ability to work under pressure and with tight deadlines
• Experience in technologies like Jira, Salesforce, Slack, Microsoft Teams
• Self-motivated and able to work both independently and within a team on multiple engagements/project
• Familiarity with collaboration tools like Jira, Confluence, Sharepoint and ticketing systems like Salesforce is highly desirable
• PMP or equivalent certification is a plus
• US Citizenship required

Benefits & Perks

• A remote-first culture - work from home or come into the office, it's totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

#LI-Remote

Clover Health’s Business Enablement team spearheads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple, we make it easy for the business to do what’s right for Clover. 

As a Senior Desktop Engineer, you will play a crucial role in owning our hardware and software deployments end to end and ensuring the stability and optimal performance of Clover Health’s IT infrastructure.

As a Senior Desktop Engineer, you will:

• Be responsible for deploying all laptop, mobile devices, and tablets in use by Clover as well as maintaining inventory of assets.
• Be directly responsible for the end user experience of our deployed devices as well as ensuring timely and efficient upgrades, updates, and security fixes.
• Oversee the installation, configuration, and maintenance of computer systems, the desktop experience (MacOS and Windows), and software applications. (JAMF, InTune, Zoom, Slack, Google Chrome Enterprise, etc.).
• Assist in planning and executing upgrades, patches, and migrations for operating systems, and applications, ensuring a seamless transition and minimal disruption.
• Implement and manage security protocols, firewalls, and access controls to protect the organization's systems and data from unauthorized access or cyber threats as it pertains to the desktop experience.
• Monitor system performance and resource utilization, identifying bottlenecks, and optimizing system performance to ensure efficient operations.
• Respond to system issues, identifying root causes, and promptly resolving technical problems to minimize downtime and disruptions.

Success in this role looks like:

• How is success measured in the first 90 days?
• Identify issues, propose solutions and test new technologies or process changes
• Become proficient in Clover desktop administration technologies
• How is success measured in the first 6 months?
• Take ownership of end-user technology projects, such as migrations, deployments and introducing new technology solutions
• How will success be measured in the future?
• Define and standardize procedures and automated mechanisms to ensure availability, reliability, security and scalability of desktop and environments.

You should get in touch if:

• You have 3+ years of experience as an IT Engineer, IT Desktop Engineer, or in a similar role.
• You have 3-5 years of experience with JAMF or Intune, showcasing expertise in mobile device management and endpoint security.
• You have 3-5 years experience managing Mac and Windows infrastructure, ensuring smooth operations and optimal performance.
• You have an understanding of network infrastructure, including troubleshooting, configuration, and maintenance.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$115,200- $158,400USD

California/New Jersey/New York Pay Range

$115,200 - $160,000 USD

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Trading

Gemini is a regulated, full service crypto service provider where technology is the core of the company. There are a wide range of tough problems to solve at Gemini – from properly securing hundreds of millions of dollars worth of customer funds, to facilitating customer crypto trading needs, to finding new techniques to combat fraud, to shaving microseconds off our API response times, and everything in between.

Our growing OTC Trading team is made up of skilled traders, engineers, and product managers who combine knowledge of traditional financial markets with crypto experience to provide best in class products & services for our clients. As a member of this department you will cover institutional OTC (over the counter) client flow & trading systems. On the cutting edge of execution services, this department will evolve into both new products and new jurisdictions as the market progresses and regulation permits.

The Role: Lead Product Manager

We're looking for an entrepreneurial, mission-driven, Senior Product Manager to help us define and grow our OTC Trading business across a number of verticals, with a primary focus on our streaming OTC trading platform “eOTC.” This role will expand and build upon the vision of the product, define features, and drive execution with our engineers and traders. The ideal candidate has solid experience building innovative technologies from scratch, is driven by data and the needs to build world-class products, and has a pragmatic approach to getting high impact enhancements to market quickly. Experience in product planning, customer discovery, and implementing product development processes are all vital for this role.

We are looking for a Lead Product Manager deeply passionate about developing and scaling our OTC Trading platform, with a keen focus on driving growth through customer engagement. This role underpins our mission to empower users through crypto, by delivering best-in-class features that cater to sophisticated traders and investors. The ideal candidate combines a drive for innovation with a thorough understanding of digital assets trading and performance, aiming to set new benchmarks in user experience and operational excellence. Working closely with Engineering, Design, Data Science, and Marketing, as well as other departments, you'll employ a data-driven decision-making process and a growth mindset to ensure our platform's features and functionality lead the market in innovation, efficiency, and excellence.

Responsibilities:

• Leverage market research, customer data, and your understanding of our strategy to help build world class OTC Trading systems.
• Create experiences that drive growth, customer engagement, revenue and community.
• Own the quality of the product and have a “roll-up-your-sleeves” mentality to deliver best in class products.
• Influence and collaborate with stakeholders and leadership teams to craft new solutions and product features.

Qualifications:

• 6+ years of experience in product management at high-growth financial services and/or technology companies (e.g., driving the customer product lifecycle from conception to delivery).
• Experience trading crypto or traditional financial assets (professionally or personally).
• Have a successful track record of engaging with cross-functional teams to help deliver new customer products and features.
• Have experience building in-house and integrating third party products.
• Strong written and verbal communication skills with a talent for precise articulations of customer problems.
• Experience contributing to multi-year vision, strategy and roadmap.
• Strong commitment to excellence.

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $172,000 - $215,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-MW1

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Trading Systems

The Role: Staff Software Engineer

Working with our team of core trading systems developers to improve and expand the functionality of our matching engine, order entry mechanisms, and market data publication. We design, develop, deploy, and support real-time systems for our digital asset trading platform. Time is measured in microseconds and we aim to start measuring in nanoseconds. Reliability, fault tolerance, recoverability, throughput, and latency are what we look for in our systems. If something on the spaceship is broken we aim to fix it, if something can be automated we automate it, and we ship our code weekly.

Responsibilities:

• Use engineering principles to identify and measure risk and to implement quantitative and technical risk management solutions in software.
• Understand business needs, facilitate and develop process workflows, data requirements, and specifications required to support implementation of our real time exchange.
• Develop scalable architecture for the future state of our exchange and contribute towards improving the trading infrastructure.
• Write robust code and APIs to support the company’s vital business.
• Keep everyone informed about the health and viability of the platform by reporting known issues and status of ongoing investigations.
• Identify and advocate for changes vital to the stability and supportability of the system.
• Mentor and advise teammates to ensure new features are efficient, highly available, and fault tolerant.
• Provide continuity and stability to the production environment.
• Provide quick response to production issues to help eliminate down time thereby ensuring high availability and performance of our trading platform.
• Coordinate, prioritize and plan the changes to our trading software thereby ensuring smooth exchange migrations, quick time to market for new features and software.

Minimum Qualifications:

• 8+ years Java/C++ or functional programming language experience in an exchange/trading systems environment.
• Experience with unit testing frameworks and continuous integration tools.
• 8+ years working with order handling or matching engines.
• 8+ years working with FIX or other market data/order protocols.
• Experience in building real time Linux systems.
• Solid understanding of IP multicast and TCP protocols.

Preferred Qualifications:

• Low latency/lock-free development and design.
• Multithreading and concurrency experience.
• Binary or custom protocols (e.g. ITCH/OUCH).
• Linux kernel tuning and optimization.
• Scala experience.

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $172,000 - $215,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

*This position can be remote within Washington, DC, Maryland, or Virginia*

Who we are…

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

What we're looking for...

The Manager, Security at ScienceLogic is a crucial leadership position dedicated to safeguarding the organization’s digital assets. This role requires a blend of technical expertise, strategic insight, and exceptional leadership skills to develop and execute robust cybersecurity strategies. The manager will create a secure environment, oversee cybersecurity operations, and cultivate a culture of security awareness across the organization while ensuring effective communication with customers regarding security policies and initiatives.

What you'll be doing...

• Mentor and coach team members, enhancing their technical competencies and career growth through regular performance reviews, clear objective setting, and constructive feedback.
• Review, implement, and refine comprehensive cybersecurity policies and procedures aligned with industry best practices and regulatory requirements to safeguard the organization’s information systems.
• Collaborate risk assessments to identify vulnerabilities and threats, implementing proactive measures to mitigate risks and prevent security breaches. Regularly review and update risk management strategies.
• Supervise the installation, configuration, maintenance, and troubleshooting of cybersecurity systems and software. Ensure all security tools are current and functioning optimally while monitoring system performance and security logs for potential threats.
• Lead the response to cybersecurity incidents, coordinating with relevant teams to swiftly contain and resolve issues. Conduct thorough investigations to identify root causes and implement corrective actions to prevent future occurrences.
• Develop and maintain an incident response plan, ensuring the team is well-prepared for emergencies. Conduct regular drills and simulations to test response effectiveness and enhance team readiness.
• Conduct post-incident reviews to extract lessons learned and refine future response strategies. Prepare detailed incident reports and effectively communicate findings to senior management, stakeholders, and affected customers.
• Regularly communicate with customers regarding cybersecurity policies, initiatives, and incident responses to ensure transparency and build trust.
• Develop and deliver training sessions for customers to enhance their understanding of security practices and promote a culture of security awareness.
• Establish a feedback mechanism to gather customer insights on security issues and use this information to improve security measures and communication strategies.

Qualities you possess...

• Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field or equivalent experience.
• Relevant certifications (e.g., CISSP, CISM) required.
• Proven experience in a cybersecurity management role with a successful track record of leading security initiatives and managing high-performing teams. Experience in developing and implementing cybersecurity policies and procedures is essential.
• In-depth knowledge of network security, computer forensics, information assurance, and cybersecurity best practices. Proficiency in utilizing security tools and technologies, with an awareness of current and emerging cybersecurity threats and trends.
• Strong leadership and team management abilities, with a knack for inspiring and motivating team members. Excellent problem-solving and analytical skills, coupled with the capacity to manage multiple priorities and projects simultaneously.
• Exceptional verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders. Strong interpersonal skills to foster relationships with team members, customers, vendors, and stakeholders.
• Adaptability and resilience in a fast-paced environment, with the ability to think critically and make informed decisions under pressure.
• A collaborative mindset, with a commitment to inclusivity and fostering a positive team culture.
• US Citizen with the ability to obtain a Public Trust.

Benefits & Perks

• A remote-first culture - work from home or come into the office, it's totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

#LI-Remote

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are hiring a Sr. Software Engineer. We are focused on providing equitable solutions to historically under-resourced communities of learners and teachers, and guided by our Engineering Principles. You’ll help us build out our platform and leverage AI to democratize 1:1 tutoring for every learner, and a teaching assistant to every teacher, at scale.

We are a remote-first organization and we strive to build using technology that is best suited to solving problems for our learners. We build with Go, GraphQL, JavaScript, React & React Native, Redux and we adopt new technologies when they’ll help us better achieve our goals. At Khan, one of our values is “Cultivate Learning Mindsets”, so for us, it’s important that we’re working with all of our engineers to help match the right opportunity to the right individual, in order to ensure every engineer is operating at their “learning edge”.

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• 5+ years experience building world-class product experiences for an interactive web-app. In particular, you have built and maintained scalable backend services, as well as complex, stateful frontend user interfaces.
• Experience building and maintaining complex software. You’ll join us in writing clean, maintainable software that solves hard problems. You’ll write testable, quality code. You’ll push the team and the mission forward with your contributions.
• Strong communication, thoughtfulness, and desire to give and receive regular feedback.
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• Empathy for learners around the world. You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things and share what you learn with the world.
• A motivation for Khan Academy's mission “to provide a free world-class education for anyone, anywhere.”
• Experience using Machine Learning / LLMs to build products a plus (but not required).

We welcome candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary for this position is $137,871 - $154,069 USD / $186,306 - $207,993 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team:  http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.