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At Counterpart Health, a subsidiary of Clover, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant which was incubated by Clover Health as Clover Assistant and has helped improve plan performance and clinical outcomes for Medicare members through proprietary AI technology.

In 2018, Clover opened our first international office in Hong Kong as the company's software engineering hub. Leveraging Clover's proprietary machine learning models, our software engineers in Hong Kong partner with our US-based teams to build software that transforms the landscape of the healthcare industry.

We are looking for Technical Program Managers for the Engineering team to drive forward our engineering projects. You will work with engineers, product managers, data scientists, and healthcare professionals on building tools to improve the health of real people.

As a Technical Program Manager in Engineering, you will:

• Build processes that unblock engineers and enable us to build the best products for our providers and patients.
• Develop and foster our Software Development Lifecycle (SDLC).
• Proactively identify issues affecting engineering delivery and work to correct those.
• Build a bridge between product managers and engineers ensuring complex problems are broken down and tracked appropriately.
• Help guide engineers in making decisions that meet project scope and timeframes.
• Share reports and metrics on team progress with organizational leadership.

You will love this job if:

• You areexcitedto dive into large,complicated projects.
• You enjoydevelopingprocesses that increase developer efficiency.
• You enjoy working in a fluid,collaborativeenvironment, defining and owning priorities that adapt to our larger goals. You can bring clarity to ambiguity while remaining open-minded to new information that might change your mind.
• You are not hesitant to jump in to help fix things that are broken and you feel great responsibility to makesustainable systems. You are happy to fill in the gaps to reach a goal where necessary, even if it does not always fit your job description.
• You have agenuine interestin what good technology can do to help people and have apositive attitudeabout tackling hard problems in an important industry.
• You are ateam playerwho has excellentcommunicationskills. 

You should get in touch if:

• You have been a technical program manager for an engineering or similar technical team for 3+ years.
• You have experience with Agile, Scrum, Kanban, or similar methodologies. 
• You have working knowledge of project management best practices and have experience working with project management tools (i.e. JIRA or similar).
• You have the ability to prioritize, multi-task, and handle competing deadlines.
• You have a solid track record of helping engineering teams meet deadlines.

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Benefits Overview:

• • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
  
  

  Additional Perks:

  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $167k to $204k. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-CW1

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview  

Electric is looking for a talented Product Designer to join our agile, close-knit design team. You will be integral in shaping user experiences for our SaaS products, working closely with cross-functional teams to design, iterate, and deliver intuitive solutions that solve real-world problems for small business IT users.

Reporting to the Manager, UX Design, we’re seeking someone who thrives in small teams, can wear many hats as a full-stack designer, and is passionate about creating impactful user experiences across research, interaction, and interface design. If you're excited by the chance to collaborate, iterate quickly, and contribute to Electric's mission of empowering small businesses, this is the role for you.

What You’ll Do

• End-to-End Design: Lead UX efforts across research, interaction design, and UI design, ensuring cohesive and intuitive user experiences.
• Support Scrum Teams: Embed yourself within one or more scrum teams, acting as a key contributor in agile ceremonies and continuously advocating for the user’s perspective.
• Iterate Fast: Be responsive to feedback and iterate quickly in a fast-paced, agile environment.
• Collaborate Cross-Functionally: Work closely with product, engineering, and other teams to iterate quickly on solutions that meet business needs while delivering exceptional user experiences.
• Communicate Design Decisions: Present your work, gather feedback from cross-functional partners, and iterate to achieve the best possible outcomes.
• Design for Scale: Balance immediate business needs with long-term scalability, ensuring designs evolve with our product and its growing user base.
• Research & Validate: Leverage research methodologies and user feedback to inform and validate design decisions, ensuring user needs are always at the forefront.
• Evolve Design Systems: Contribute to and help maintain Electric’s design system, ensuring consistency and efficiency across our product suite.
• Flexible Toolset: Use Figma for wireframes, prototypes, and high-fidelity UI, and Miro for collaborative activities like journey mapping and ideation, with the ability to adopt additional tools to optimize design processes.
• Mentor: Mentor and guide team members when opportunities arise (for Sr. candidates)

Who You Are

• Full-Stack Designer: You bring a well-rounded skill set across UX research, interaction design, UI design, and UX copy. You’re comfortable diving into various aspects of design depending on project needs.
• SaaS Background: You have experience designing for SaaS products, particularly in environments that require understanding both user and technical constraints.
• Experienced in Small Teams: You’ve thrived on small, agile teams, where collaboration and flexibility are key. You understand the dynamics of cross-functional teamwork and adapt quickly to shifting priorities.
• Agile & Adaptable: You work well in fast-paced, agile settings where quick iterations and feedback loops are part of the process. You adapt to challenges with ease and maintain a solution-focused mindset.
• Growth-Oriented: You’re passionate about learning and improving both your personal skill set and Electric’s product offerings. You seek opportunities to grow our user base and enhance customer success.
• Collaborative & Open to Feedback: You work well with cross-functional teams and take feedback constructively to improve your designs.
• Excited about Small Business IT: You care deeply about solving problems for small business users and are excited to support their success through thoughtful, user-centered design.
• AI Enthusiast (Preferred): You have an interest in and experience working with AI-related products, or have demonstrated a commitment to learning how AI can enhance user experience.

What You Bring

• 5+ years of experience as a UX/Product Designer with a proven ability to deliver successful design solutions.
• A portfolio showcasing thoughtful, end-to-end design solutions, highlighting your ability to create effective user flows, wireframes, and UI designs for SaaS products.
• Strong ability to conceptualize complex user journeys and communicate how an experience will unfold across an end-to-end product.
• Demonstrated success in agile teams, working closely with product managers, engineers, and stakeholders to ensure alignment and high-quality outcomes.
• Familiarity with user research and testing methodologies, using data to drive decisions and validate design approaches.
• Working knowledge of responsive design and design system best practices, ensuring scalability and consistency across products.
• Knowledge or experience working with AI-related products or a demonstrated passion for learning about AI in UX is preferred.
• Familiarity with IT management solutions for small businesses or a similar domain is preferred.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

At Cohere Health our Data & AI Team is focused on using a variety of payer and provider data to automate and augment the prior authorization process. As a leader on the team you have the opportunity to work with complex data and AI solutions in a fast-paced, rapidly-evolving landscape answering critical business and clinical questions.  This role is critical to scaling our data and insights capabilities, empowering teams with actionable insights, and supporting our mission to improve healthcare decision-making.

You will collaborate with cross-functional teams, including product managers, data engineers, data scientists, healthcare analysts, actuaries, clinicians, and business stakeholders, to build and scale data products that support dashboarding, advanced analytics, predictive models, and AI-driven solutions. Your focus will be to ensure our data is timely, meaningful, easy-to-use, and well-governed to create real-world impact.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do: 

• Provide thought leadership & strategic thinking to design and enablement of Cohere’s enterprise data warehouse, data lakes and datamarts
• Lead our enterprise master data initiatives to ensure single, accurate, and consistent view of key entities like patients and providers, including standard definitions for our clinical and operational needs
• Collaborate with product managers, business and analytic stakeholders to translate business needs to practical and scalable data solutions
• Collaborate with enterprise architects to design and enable scalable, efficient data architectures that can handle large volumes and varieties of data
• Lead a team of data owners who are accountability for the usability, quality, and governance of our enterprise clinical and operational data assets
• Lead a team of analytic data engineers to enrich and curate data from multiple sources in a scalable and cost effective manner
• Partner with legal, security, product and engineering leaders to adopt and implement industry best practices in data security and governance
• Foster a collaborative and innovative culture, set clear goals, and mentor staff
• A forward-thinking mindset to identify opportunities to improve existing infrastructure and adopt new technologies that enhance scalability and performance
• Drive adoption of data products and promote data-driven making culture through training, education, and support for technical and non-technical users

Your background and requirements:

• 10+ years of hands on experience in data engineering and analytics
• 5+ years of experience in leading healthcare data engineering or analytic software development teams
• Bachelor’s or Master’s degree in Computer Science, Engineering or similar
• Deep expertise in translating complex transactional and clinical data into enterprise-grade data products with quantifiable business impact
• Led development initiatives that enable scalable and efficient data architectures that can handle large volumes and varieties of data, including data warehousing and data lakes
• Led program initiatives to drive enterprise data standards, governance and cataloging
• Proven track record in building and scaling data engineering and analytics teams, including recruitment, mentoring, and performance management.
• Experience with cloud providers, including data pipeline technologies (e.g., Spark, Kafka, Glue), analytics platform (e.g., Databricks, Snowflake), data storage technologies (e.g., AWS Redshift, MongoDB), and cost optimization methodologies
• Strong organizational skills to manage multiple projects and deadlines, with experience in agile or scrum methodologies
• Understanding of data security protocols, encryption standards, data privacy and protection regulations, and best practices in access management
• Knowledge in healthcare coding standards (e.g., ICD, CPT, NCD), clinical terminologies and ontologies (e.g., Snomed, UMLS)
• Knowledge in healthcare business operations (preferred)
• Hands-on experience in clinical analytics (preferred)
• Familiarity with business intelligence and AI application product development (preferred)

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

The salary range for this position is $170,000 to $200,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

#LI-Remote

#BI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Engineering at LivePerson is an inspired, customer-obsessed organization dedicated to building solutions that redefine the Conversational AI industry. We work in small, collaborative, agile and mission-driven teams with a clear mission empowering quality, continuous feedback, testing, monitoring and end-to-end ownership.

You will: 

• Develop and implement test plans and test cases according to project requirements and specifications.
• Identify, document, and monitor software defects and inconsistencies.
• Conduct regression testing, smoke testing, and exploratory testing.
• Ensure thorough investigation, documentation, and resolution of all reported issues.
• Ensuring adherence to project timelines, quality standards, and best practices.
• Effectively communicating testing progress, problems, and suggestions for improvement to management, stakeholders, and team members.
• Participate in test planning and estimation activities.
• Maintain detailed documentation of test results and testing progress.
• Continuously enhance testing processes and methodologies.
• Keep up with the most recent developments and industry best practices in quality assurance. 
• Help the test automation team incorporate more automated tests into the testing procedure to increase the amount of automated test coverage.

You have:

• Minimum of four years of experience as a QA Engineer, mostly engaged in manual testing.
• A track record of success in manual testing or a related QA position.
• Solid understanding of QA procedures and the Software Development Life Cycle (SDLC).
• Ability to write precise, succinct, and thorough test plans and cases.
• Expertise with a range of testing methodologies and approaches, such as regression, smoke, and functional testing.
• Knowledge of test management and problem-tracking systems such as Jira
• Familiarity with Postman and other API testing tools.
• Understanding of the Scrum and Agile techniques.
• Strong analytical and problem-solving abilities.
• A keen eye for detail and excellent planning abilities.
• Strong interpersonal and communication abilities.
• Proficiency in executing tasks in a collaborative setting.
• Fundamental understanding of automated testing methods and tools.
• Some of the good-to-have qualifications
• A plus is having ISTQB certification or an equivalent.
• Understanding of one or more of the following:

1. 1. Automation tools: Cypress, Nightwatch, Selenium
   2. CI/CD: GitLab
   3. Programming Languages: Java or JavaScript

Benefits: 

• Health: Medical, Dental, and Vision
• Time away: Vacation and Holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.