Job Description

PURPOSE

We are currently seeking a Senior Consultant with experience in managed care health and payor operations. This would include health plans, PBMs, TPAs, behavioral health and/or other ancillary managed care entities. This position is ideal for a mid-level consultant that has a passion for working with clients to understand their challenges, adapt to the unique situation of the client, and develop solutions. The incumbent will work within a team environment to analyze and compile client insights in order to deliver business solutions, operational and/or technology assessments, and strategic roadmaps.

RESPONSIBILITIES

Project Delivery

• Quickly learn the client’s business and determine the specific project needs for effective and timely execution
• Effectively manage a variety of tasks while delivering accurate, complete, and high-quality work to our clients
• Exhibit the flexibility and professionalism to work in a variety of client-related settings, including interfacing with client staff through C-level executives
• Develop creative solutions to difficult problems and facilitate the implementation of those recommendations
• Assist the team with prioritization and issue and risk mitigation
• Generate consulting, solution-based deliverables based on analysis and data gathered from the client
• Interact with business stakeholders and clients to document business processes, synthesizing differing answers to questions, and read between the lines with respect to stakeholder input
• Support financial management of the consulting project

Internal Leadership

• Develop an understanding of Optimity Advisors’ service offerings, tools, and techniques to identify follow-up opportunities for future projects
• Mentor and train junior staff to understand client expectations and deliver accordingly

NECESSARY SKILLS

• Excellent verbal and written communication skills, including strong active listening
• Aptitude for quick learning and subject matter expertise development
• Highly self-motivated, detail-oriented, and able to execute in high pressure environment
• Sound problem solving and analytical skills
• Strong MS Suite skills including Excel, Word, PowerPoint, and Visio

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor’s degree, from an accredited university or college, in Healthcare, Business, or another closely related field
• 2 – 3 years of experience in management consulting for healthcare payor or managed care clients
• Authorization to work in the United States on a permanent basis

PREFERRED QUALIFICATIONS

• Experience leading and mentoring in a team-oriented, collaborative environment
• Experience in a client serving and management role
• Experience with project management tools
• Demonstrated career progression with increased responsibilities and mentorship

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Job Description

Position Overview

We are seeking a dynamic and talented Lead Digital Product Designer who can apply expertise in user experience design, visual design, and digital strategy to create and execute design solutions that meet the client’s business goals. Our ideal candidate understands how people think, operate, and interact with complex sets of data and is comfortable working with designers, developers, data analysts, and product managers to design the user experience for digital products. We are looking for someone who is competent in all aspects of the design process, bring Lean UX methods and strategic thinking into enterprise projects, and establish and grow relationships with clients.

Responsibilities

Engagement Delivery and Management

• Serving in lead capacity on large, complex projects, create user experiences and visual design strategies and solutions for projects based on business objectives and user research
• Serve as subject matter expert in the defined UX and brand standards and the execution of visual, interaction, and motion design
• Facilitate internal team communication, bridging the gap between visual design, functional development, and content
• Communicate the value of UX, UI, and design thinking to clients
• Lead client engagements from a UX perspective
• Lead participatory design activities, e.g., client workshops, card sorting, to understand vision, business model, and user needs and behaviors
• Serve as the voice of the user while meeting the needs of the client
• Combine UX thinking with design execution to produce usable and intuitive user interfaces
• Illustrate user experience using storyboards, information architecture, process flows, user journeys/personas, and sitemaps
• Use design to communicate complex concepts, whether through conversations, frameworks, or ideas
• Derive actionable insights by leading user research activities and translating insights into prototypes
• Provide coaching and guidance to other product designers on the team to elevate our approach to user experience research and design and promote the craft of UX across the organization
• Collaborate with architects, developers, and project teams to ensure design elements are incorporated into development sprints
• Proactively perform competitive research based on product roadmaps
• Plan and facilitate interactive workshops to build consensus around business requirements and design ideas

Design Team Leadership

• Lead the design team in best practices, design trends, and leading technologies
• Support the development and adoption of design processes, tools, and culture
• Develop, refine, and adhere to design systems and style guides
• Understand and incorporate Design Thinking, Agile Methodologies, Lean Principles and Collective Intelligence into project strategy

Necessary Skills

• Strong understanding of foundational design principles including type, layout, use of color, etc.
• Deep understanding of user experience best practices and the latest UI trends, techniques, and technologies
• Understanding of desktop, mobile web, native iOS and Android platforms, and the ability to provide recommendation when it's best to follow platform-specific conventions.
• Ability to collaboratively go from whiteboard, to sketch, to high fidelity prototype, to live product
• Ability to conduct and apply customer research, including design thinking and rapid prototyping
• Outstanding facilitation, brainstorming, and collaboration skills
• Extensive experience with standard design tools, e.g., Axure, Sketch, Adobe XD, Figma, Photoshop, Illustrator, InDesign, etc.
• Excellent visual design skills with sensitivity to user-system interaction
• Excellent communication, presentation and critical thinking skills.
• Strong sense of collaboration; able to thrive in iterative, cross-disciplinary environments
• Ability to drive consensus via facilitation, storytelling, and brainstorming
• Comfortable trying new things and failing quickly to get to optimal solution
• Open to feedback and willing to learn and improve
• Passionate about creating easy, usable, and smart solutions for humans
• Working knowledge of HTML and CSS a plus

Qualifications

Required Qualifications

• Bachelor’s Degree in Graphic Design, Web Design, Visual or Interaction Design, or related discipline with a solid foundation in the principles of design
• 8+ years of experience in a Product Design, Digital Design, or UX/UI Design related role
• Display a strong portfolio which demonstrates work across a range of clients
• Authorized to work in the United States on a permanent basis

Preferred Qualifications

• Experience with user research, usability testing, and generating test reports
• Experience in the planning and facilitation of Design Thinking workshops
• Experience working in an Agile/Scrum development process
• Experience with designing and implementing web accessibility for web and mobile

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Job Description

PURPOSE

We are currently seeking a Manager with experience in managed care health and payor operations. This would include health plans, PBMs, TPAs, behavioral health and/or other ancillary managed care entities. This position is ideal for a mid-level consultant that has a passion for working with clients to understand their challenges, adapt to the unique situation of the client, and develop solutions. A Manager will lead teams, drive projects, and manage relationships through all phases of the project lifecycle.

RESPONSIBILITIES

Project Delivery and Management

• Establish and execute a common set of project management processes and tolls for a project, including but not limited to project charters, workplans, issues, risks, and change requests
• Prepare and manage project plans and address critical issues contributing to problems or delays on a project
• Serve as day-to-day point of contact for client resources
• Establish and monitor key project metrics for the project
• Provide client and Optimity management with reports, metrics, and tools to illustrate the status of the project
• Manage the internal and external project budget
• Drive creation of deliverables relevant to each phase of the project lifecycle and as-how analyses as needed
• Coach to clarify assignments and deliverables; mentor others in project management practices, review quality of work, and manage the integration of team members work

NECESSARY SKILLS

• Excellent verbal and written communication skills, including strong active listening
• Aptitude for quick learning and subject matter expertise development
• Highly self-motivated, detail-oriented, and able to execute in high pressure environment
• Sound problem solving and analytical skills
• Strong MS Suite skills including Excel, Word, PowerPoint, and Visio

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor’s degree, from an accredited university or college, in Healthcare, Business, or another closely related field
• 5 years of experience in management consulting for healthcare payor or managed care clients
• Experience managing projects and cross-functional teams
• Authorization to work in the United States on a permanent basis

PREFERRED QUALIFICATIONS

• Experience in a client serving and management role
• Experience with project management tools and experience with project management on large programs with multiple projects or work streams
• Experience with large technology implementation or operations transformation
• Experience with HR transformation or Organization Change Management
• Demonstrated career progression with increased responsibilities and mentorship

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Job Description

PURPOSE

We are currently seeking a Manager with experience in payer systems and pharmacy benefit management (PBM). This position is ideal for a mid-level consultant that has a passion for working with clients to understand their challenges, adapt to the unique situation of the client, and develop solutions. A Manager will lead teams, drive projects, and manage relationships through all phases of the project lifecycle.

RESPONSIBILITIES

Project Delivery and Management

• Establish and execute a common set of project management processes and tolls for a project, including but not limited to project charters, workplans, issues, risks, and change requests
• Prepare and manage project plans and address critical issues contributing to problems or delays on a project
• Serve as day-to-day point of contact for client resources
• Establish and monitor key project metrics for the project
• Provide client and Optimity management with reports, metrics, and tools to illustrate the status of the project
• Manage the internal and external project budget
• Drive creation of deliverables relevant to each phase of the project lifecycle and as-how analyses as needed
• Coach to clarify assignments and deliverables; mentor others in project management practices, review quality of work, and manage the integration of team members work

NECESSARY SKILLS

• Excellent verbal and written communication skills, including strong active listening
• Aptitude for quick learning and subject matter expertise development
• Highly self-motivated, detail-oriented, and able to execute in high pressure environment
• Sound problem solving and analytical skills
• Strong MS Suite skills including Excel, Word, PowerPoint, and Visio

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor’s degree, from an accredited university or college, in Healthcare, Business, or another closely related field
• 3 years of experience in the payer, pharmacy, or related industry
• Experience managing projects and cross-functional teams
• Experience with Medicaid clients
• Experience implementing PBM systems
• Authorization to work in the United States on a permanent basis

PREFERRED QUALIFICATIONS

• Experience in health plan operations
• Experience with Conduent HSP
• Experience with PBM vendor to core systems integration
• Experience with Managed Care Organization
• Demonstrated career progression with increased responsibilities and mentorship

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