Ability to travel Remote Jobs

1233 Results

+30d

Professional Services Architect - German Speaking

TradeshiftMunich, Germany, Remote
Ability to travelsqlDesignapi

Tradeshift is hiring a Remote Professional Services Architect - German Speaking

Company Description

Have you ever worked for a company that actually wanted you to bring your whole self to work every single day?

About Tradeshift
Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions.

Team 
The Professional Services team at Tradeshift are the foundation of our customer relationships. Integral to customer success and closely aligned to our product teams, we’re looking for new Tradeshifters to join our Professional Services team and work with our customers by providing help to scope, architect and structure customer engagements.

Job Description

Role
You'll team with Professional Services Engagement Managers to ensure successful enterprise customer implementations. You'll help your team design the best possible technical solution for the customer. You will own the technical implementation for customer projects.

What a day is like:
Deliver technical demos and trainings for internal/external use. Interface with customer team members in Procurement, Finance, IT, and Shared Services. Team with Product, Customer Service Engineering, Support to identify and resolve blockers. You're a key contributor to the development of Delivery Team's methodology, knowledge base, and tools.

  • Work in a highly cross-functional team environment
  • Own the setup, configuration, integration (interface mapping, connectivity and connectors),
  • Own testing (i.e., SIT and UAT support), migration and troubleshooting customer solutions
  • Consult with customers’ IT resources on how to best integrate their ERP with Tradeshift
  • Own and participate in customer facing meetings

Qualifications

You’re perfect for this role if: 
You're a technical minded individual who is excited to influence the future enhancements of the Product. You provide confidence to clients by articulating the solution and how it would be implemented. You're skilled, efficient, resourceful and a tenacious problem solver of technical issues. 

You also:

  • Have 2- 5 years experience managing software implementations for external customers as part of a consulting or software company
  • Communicate technical topics with both technical and non-technical people
  • A master's degree in Business or Computer Science is preferred
  • Have functional knowledge in business finance processes like Purchase-to-Pay, Accounts Payable or electronic invoicing is preferred.
  • Have high energy and thrive in complex, challenging and sometimes stressful situations.
  • EERP integration or implementation, ETL/interface mapping, SQL, ANSI    X12, and/or EDIFACT experience and/or EDI knowledge, skills in json/JavaScript, XML, RESTful API and File Transfer ProtocolsTransfer Protocols
  • Ability to travel 2-3 days per month

Additional Information

Location: Germany, Remote

Culture 
Our culture began day one when three Danes poured their brains, heart, and guts into creating a platform that could connect every business in the world. We expect each employee to approach their work with the same amount of pride and passion. One day you might find us having a ping pong match in the middle of the work day, and then you’ll find us handing off projects to colleagues in different time zones so we can continue progress around the clock. 

TradeShifters come from various backgrounds and nations, and we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, and welcoming teammates from all walks of life.

We value diversity and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why you might like working here:

  • You love autonomy and the freedom to get your work done how you want 
  • You like sharing your opinions and feeling like they matter
  • You want to work for a company that requires you to bring your whole self to work every day: brains, heart, and guts.
  • Career and professional development opportunities

  • A competitive compensation package + equity


All your information will be kept confidential according to EEO guidelines.

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Solution Tree, Inc. is hiring a Remote Marzano Resources Event Sales Manager

 

100% Remote from anywhere in the USA; however, prefer candidates residing in the Central region

Marzano Resources

About Us:

Marzano Resources, formerly Marzano Research, is dedicated to helping K–12 educators advance student achievement. Built on the foundation of Dr. Robert J. Marzano’s 50 years of education research, Marzano Resources supports teachers and administrators through customizable on-site professional development, educator events, virtual coaching, books, videos, and online courses. Our associates and authors are thought leaders in the field of education and deliver research-backed guidance for all major areas of schooling, including curriculum development, instruction, assessment, student engagement, and personalized competency-based education. Marzano Resources is located in Centennial, Colorado, with additional offices in Bloomington, Indiana.

Position Summary

The primary functions of this position are to:

  • Develop and execute a sales plan within assigned territory for selling event registrations to Marzano Resources events
  • Works collaboratively with sales and marketing to analyze the territory and develop campaigns to target prospect and growth accounts to improve revenue penetration
  • Successfully manages a high volume of lead research, prospecting, outreach, and qualification motions
  • Deliver sales at the goal number established via phone, email, Zoom web conference 

Summary of essential job functions:

  • Achievement of sales and lead generation goals, measured in terms of meeting monthly, quarterly and annual sales quotas
  • Executes campaigns and engages with customers leveraging multiple channels (phone, email) to qualify leads at the initial stages of the pipeline for the sales team of Business Development Managers (BDMs)
  • Responsible for sourcing, qualifying, and assigning leads to BDMs daily
  • Schedules meetings for sales to continue to develop the opportunities
  • Supports the BDMs in outreach objectives to drive attendance to events and to further theMarzano Resources brand in key markets

Product Knowledge:

  • Develops a deep understanding of Marzano Resources events
  • Demonstrates the ability to align customers with events that meet their needs
  • Demonstrates knowledge of competition
  • Recognizes and shares trends that are identified by customers

Technology and Business Skills:

  • Able to work proficiently within company CRM (Salesforce.com)
  • Able to exhibit excellent written and verbal skills
  • Able to work effectively with internal sales support, Business Development Managers (BDMs), and customer service
  • Able to work within strict deadlines and manage multiple projects at once

Relationship Selling:

  • Actively engages in behaviors and activities that promote and strengthen relationships with customers
  • Ability to remain persistent in pursuing sales while maintaining a high level of professionalism with customers

Minimum Requirements:

 

  • Proven track record in sales
  • Inside sales experience
  • Two years K-12 sales experience preferred
  • Ability to travel occasionally (roughly 15% or less) for corporate events

Compensation:

  • Base, plus uncapped commission paid monthly

 

Disclaimers:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Marzano Resources is committed to the health and safety of its employees and the customers we serve. As a result of the global pandemic, we have modified many of our recruitment and onboarding processes to maintain everyone’s safety. The Human Resources team will communicate all necessary safety processes and procedures throughout each stage of the recruiting process, including if this role will require the selected candidate to be vaccinated.

Marzano Resources is an Affirmative Action - Equal Employment Opportunity Employer.

 

 

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+30d

Digital Publishing - Customer Services - Client Integration Specialist

Ingram Content GroupPitfield, Kiln Farm, Milton Keynes MK11, UK, Remote
Ability to travelswift

Ingram Content Group is hiring a Remote Digital Publishing - Customer Services - Client Integration Specialist

Company Description

Ingram Content Group (ICG) is hiring for a Client Integration Specialist to join our digital content operations team. This position based in the UK and is remote.

At Ingram, our publisher-facing business offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, ebook and audiobook distribution and sales, physical book distribution, as well as sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Our team is collaborative, innovative and motivated to provide great customer service and software solutions to publishers from across the world. This position is based in the UK, working with local and US-based teams. We have offices in Milton Keynes and London.

CoreSource™ is the leading software solution for distribution of ebooks and audiobooks, used by thousands of publishers worldwide.  As a Client Integration Specialist, you will work closely with client publishers to provide guidance and best practices to maximize their use of  CoreSource™. As well as maintaining great relationships with our customers you will engage with our sales team, development team and product specialists to  improve our services.

To achieve success in this role, the ideal candidate will be self-motivated and enthusiastic about providing solutions for publishers. You will be a strong communicator with excellent interpersonal skills, able to quickly gain significant in-depth technical product knowledge. You should have previous publishing experience or industry knowledge in a customer-facing role. This fast-paced environment is suited for someone with a passion to learn and the willingness to collaborate within a team environment. The ability to work independently and with accountability is critical.

Essential Job Duties: 

·         As the first point of contact, communicate with customers to understand the problem and troubleshoot efficiently to bring about swift resolution

·         Ensure all parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.

·         Support clients on an ongoing basis

·         Provide publisher training via Teams on system functionality, best practice and supply chain requirements

·         Coordinate with Customer Success team to create and enhance documentation and process improvement for the customer journey

·         Document and communicate technical feature enhancements based on feedback from clients

·         Evaluate publisher experience within the system based on data and communicate trends and recommendations to the sales and product teams

·         Analyze and troubleshoot metadata and ONIX files on behalf of publishers to ensure consistent successful delivery across all partners like Apple and Amazon

Skills:

  • Experience with publishing metadata and ONIX with the ability to analyze and provide detailed feedback
  • Knowledge of ebook and audiobook formats
  • Familiarity with retail, library and other digital sales platforms
  • Critical and analytical thinking and demonstrated application
  • Ability to be flexible, manage multi-task demands

Qualifications

Qualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities): 

Education and Experience:

  • Bachelor’s degree in business or directly related year-for-year experience
  • 1 year of industry experience
  • 2 years of customer service experience

Essential Physical Demands:

  • Ability to travel
  • Standard office environment
  • Ability to sit at workstation for extended periods of time
  • Ability to work effectively using a personal computer for long periods of time
  • Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Additional Information

Perks/Benefits:

  • Life Assurance
  • Company Pension Scheme
  • Company Sick Pay Scheme
  • Continuous Professional Development and Training Opportunities
  • Free onsite parking
  • Free Hot drinks
  • Service Awards

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+30d

Leading Practices Strategist – Intelligence & Automation

ServiceNowHoekenrode 3, Amsterdam, Netherlands, Remote
Ability to travelc++

ServiceNow is hiring a Remote Leading Practices Strategist – Intelligence & Automation

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®. 

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The Leading Practices Strategist – Intelligence & Automation is a key position within the Leading Practices organization responsible for setting the standard for excellence. Specifically, as they relate to how our customers can enable and leverage analytics and intelligence within their organization to define and measure value realization, optimize the way they manage and run their organization by pivoting towards data-driven decision-making practices, and how these insights can be used as a baseline to introduce effective automation of their workflows that streamline collaboration and operational efficiency.

This role will define the leading practices that enable our customer to build up analytics and intelligence capabilities within their organizations, set up and scale a Center of Excellence for Automation and Integrations, and configure the various intelligence and automation feature and capabilities the Now Platform has to offer to work together seamlessly (such as Analytics, Virtual Agent, Machine Learning, Process Mining, Robotic Process Automation, Document Scanning, and more).

Through innovation, creative thinking, and the delivery of leading practice assets, you will be a driving factor in the long-term success of our customers as they build up and grow their ServiceNow practices. This requires a highly focused and structured individual with vision who can instigate and drive change across various parts of the organization and beyond. As such as unified availability of these technologies is unique to ServiceNow you’ll have to opportunity to set and define the standards of the future within the industry.

What You Get To Do In This Role

  • You are responsible for the defining and maintaining one or more Center of Excellence portfolios of leading practices as they relate to the ServiceNow Intelligence and Automation domains.
  • Collaborate and enable other leading practices strategists and portfolio managers to embed the vision for intelligence and automation effectively in within their content and workflows.
  • Collaborate with our internal IT “Now on Now” teams to extrapolate learnings from setting up and leveraging these capabilities within these domains.
  • You are responsible for the creation, publication and maintenance of ServiceNow’s leading practice assets, such as workshop materials, use cases, reference materials, accelerators, and toolkits within the portfolio.
  • Translate the various Now Platform features and capabilities into outcomes and value that help drive successful engagements with our customers.
  • Support the demand for packaged services and Customer Success accelerators from ServiceNow’s Customer Success and Customer Outcomes teams by building effective service offering concepts.
  • Engage in strategic internal initiatives to enhance the efficiency and effectiveness of the Leading Practices organization.
  • Develop a network of relationships, and collaborate closely, with colleagues across other organizational functions, such as Product Management, Marketing, Sales, Training, and others to ensure a consistent customer journey and experience.
  • Liaise with the Product Business Units to ensure the product vision is translated into leading practices and alignment is created with the portfolio strategy.
  • Enable delivery teams, sales teams, and partners on new and updated leading practices.
  • Keep track of ongoing customer engagements that leverage services and assets of your portfolios to review the effectiveness of the portfolio and the current customer challenges.
  • Assist in strategic customer meetings providing deep subject matter expertise.
  • Provide feedback into the Business Unit for continual improvement of product capabilities, features and interoperability in consideration of customer needs and requirements.

Qualifications

To be successful in this role you have:

  • Ideally, familiarity with the ServiceNow Intelligence and Automation capabilities and experience leading the adoption and implementation efforts from an architecture or management consultancy perspective.
  • Proficiency with, and understanding of, the analytics function within organization, its maturity model and roadmap, and the challenges of defining and setting up the capabilities within large enterprises.
  • Capable of understanding and defining the bigger picture. This role requires continuous translation between technical capabilities, business outcomes and value, and conceptual standardization.
  • Strong negotiation skills to be able to represent the knowledge domain perspective with a diverse group of stakeholders within the company and to customers, while driving to a common business outcome.
  • Experience in a consultancy environment engaging with c-suite and executive stakeholders, architects, and extended program teams a plus.
  • Self-starter and disciplined
  • Ability to learn technology quickly, through instruction and self-training
  • Ability to be flexible to work in a global, fast-growing environment.
  • Ability to travel up to 10% of the time

 

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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+30d

Principal Incident Response Consultant (Remote - Ireland)

MandiantDublin, Ireland, Remote
Ability to travellinux

Mandiant is hiring a Remote Principal Incident Response Consultant (Remote - Ireland)

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.

Job Description

The Mandiant Incident Response team is seeking a strong technical lead to manage large, client-facing projects and train/mentor other security consultants. In this role, you will use your deep understanding of both existing and emerging threat actors, as well as experience identifying rapidly changing tools, tactics and procedures of attackers. You must be able to see the big picture, understanding evolving attacker behavior and motivations, participate and manage large client-facing projects, and help to train/mentor other security consultants. The successful candidate will possess sound business acumen, strong consulting skills, current technical skills and be adept in leading multiple projects under tight deadlines. If you are interested in investigating computer crimes and breaches that make the headlines – and many more that don’t, then this opportunity is for you.  

What You Will Do:

  • Lead large, client-facing projects while mentoring/training junior team members 
  • Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations 
  • Utilize Mandiant technology to conduct large-scale investigations and examine endpoint and network-based sources of evidence 
  • Recognize and codify attacker tools, tactics, and procedures in indicators of compromise (IOCs) that can be applied to current and future investigations 
  • Build scripts, tools, or methodologies to enhance Mandiant’s incident investigation processes 
  • Develop and present comprehensive and accurate reports, trainings and presentations for both technical and executive audiences 
  • Work with clients security and IT operations teams to implement remediation plans in response to incidents 

Qualifications

Minimum Requirements:

  • 7+ years of experience in incident response, security operations, consulting or similar
  • Experience with at least three of the following: 
    • Windows disk and memory forensics 
    • Network Security Monitoring (NSM), network traffic analysis, and log analysis 
    • Unix or Linux disk and memory forensics 
    • Static and dynamic malware analysis 
  • Experience and understanding of enterprise security controls in Active Directory/Windows environments 
  • Experience building scripts, tools, or methodologies to enhance investigation processes 
  • Experience leading external client engagements 
  • Must be able to work in the US without sponsorship 

Desired Qualifications: 

  • Ability to travel up to 30%, when travel resumes
  • Effectively communicating investigative findings and strategies to technical staff, executive leadership, legal counsel, and internal and external clients 
  • Effectively develop documentation and explain technical details in a concise, understandable manner 
  • Strong time management skills to balance time among multiple tasks, and lead junior staff when required 

Additional Information

At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

 

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+30d

Principal Incident Response Consultant (Remote - UK)

MandiantLondon, United Kingdom, Remote
Ability to travellinux

Mandiant is hiring a Remote Principal Incident Response Consultant (Remote - UK)

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.

Job Description

The Mandiant Incident Response team is seeking a strong technical lead to manage large, client-facing projects and train/mentor other security consultants. In this role, you will use your deep understanding of both existing and emerging threat actors, as well as experience identifying rapidly changing tools, tactics and procedures of attackers. You must be able to see the big picture, understanding evolving attacker behavior and motivations, participate and manage large client-facing projects, and help to train/mentor other security consultants. The successful candidate will possess sound business acumen, strong consulting skills, current technical skills and be adept in leading multiple projects under tight deadlines. If you are interested in investigating computer crimes and breaches that make the headlines – and many more that don’t, then this opportunity is for you.  

What You Will Do:

  • Lead large, client-facing projects while mentoring/training junior team members 
  • Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations 
  • Utilize Mandiant technology to conduct large-scale investigations and examine endpoint and network-based sources of evidence 
  • Recognize and codify attacker tools, tactics, and procedures in indicators of compromise (IOCs) that can be applied to current and future investigations 
  • Build scripts, tools, or methodologies to enhance Mandiant’s incident investigation processes 
  • Develop and present comprehensive and accurate reports, trainings and presentations for both technical and executive audiences 
  • Work with clients security and IT operations teams to implement remediation plans in response to incidents 

Qualifications

Minimum Requirements:

  • 7+ years of experience in incident response, security operations, consulting or similar
  • Experience with at least three of the following: 
    • Windows disk and memory forensics 
    • Network Security Monitoring (NSM), network traffic analysis, and log analysis 
    • Unix or Linux disk and memory forensics 
    • Static and dynamic malware analysis 
  • Experience and understanding of enterprise security controls in Active Directory/Windows environments 
  • Experience building scripts, tools, or methodologies to enhance investigation processes 
  • Experience leading external client engagements 

Desired Qualifications: 

  • Ability to travel up to 30%, when travel resumes
  • Effectively communicating investigative findings and strategies to technical staff, executive leadership, legal counsel, and internal and external clients 
  • Effectively develop documentation and explain technical details in a concise, understandable manner 
  • Strong time management skills to balance time among multiple tasks, and lead junior staff when required 

Additional Information

At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

 

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+30d

Engineering Recruiter

Fortune Brands1750 Indian Wood Cir, Maumee, OH 43537, USA, Remote
Ability to travel

Fortune Brands is hiring a Remote Engineering Recruiter

Job Description

The Recruiter will source, qualify and match candidates to defined and specific open requisitions across Fortune Brands Outdoors & Security businesses – Master Lock, Therma-Tru Doors, Larson Doors, and Fiberon Decking. You will develop a thorough understanding of the profiles for which assigned by forming and maintaining a relationship with hiring managers and human resources business partners. You will have access to utilize multiple recruiting sources and execute innovative recruiting strategies.

 This position can be located near any of our offices in Milwaukee, WI, Toledo, OH, Charlotte, NC, Brooking, SD.

YOUR ROLE:

·         Develop actionable strategies and staffing plans to support hiring needs, leverage internal and external resources to meet plans.

·         Regularly manage pipeline activity and maintain data integrity, and proactively share data-centric updates with internal stakeholders.

·         Influence, consult, collaborate and be a thought leader to Hiring Managers, Human Resources Business Partners and Talent Acquisition leaders and peers.

·         Source, engage, and assess talent.

·         Develop robust talent pipelines.

·         Deliver best in class hiring experience to all stakeholders including candidates, Hiring Managers and other business partners.

·         Maintain current knowledge of business, marketplace, legal and recruitment trends and requirements.

Qualifications

BASIC QUALIFICATIONS:

  • Bachelor’s degree or comparable education in business or a related field.
  • Minimum 2 years of technical or engineering recruiting related experience (full lifecycle recruitment, selection, and interview)
  • Experience with Applicant Tracking Systems
  • Experience in direct sourcing of candidates
  • Experience recruiting for multiple locations and functions
  • Ability to travel to other sites 5-10%

PREFERRED QUALIFICATIONS:

·         Excellent knowledge of LinkedIn, strategies on passive candidate sourcing, and recruiting software/applications

·         Agency recruiting experience a plus

 

Additional Information

BENEFITS

  • All the Insurance coverage you’d expect like medical, dental, vision, life insurance, flexible spending accounts, wellness programs, 401K, and a bonus program
  • Scholarship program for children of employees
  • Annual merit and incentive programs
  • Charitable gift matching
  • Culture committed to work-life balance with flexible work options
  • Associate Purchase Program on All Fortune Brands Products

Fortune Brands Outdoors & Security (Master Lock/Therma-Tru Doors/Fiberon/Larson) is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. Fortune Brands Doors & Security also prohibits harassment of applicants or employees based on any of these protected categories.

Candidates for positions with Fortune Brands Outdoors & Security must be able to present proof of identity and work eligibility post hire. Immigration visa sponsorship is not available for this position and accordingly this position is not appropriate for foreign students who will require sponsorship in the future, including assistance with an Optional Practical Training (OPT) F-1 extension.

To all recruitment agencies:  Fortune Brands Outdoors & Security does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, our employees or any other company location. We are not responsible for any fees related to unsolicited resumes/CVs.

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+30d

Business Development Director - Europe

ProPharma GroupOlliver Rd, Richmond DL10, UK, Remote
Ability to travel

ProPharma Group is hiring a Remote Business Development Director - Europe

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Business Development Director - Europe position is responsible for implementing a comprehensive sales plan for MIPV division and winning new clients for Medical Information and Pharmacovigilance services.  Creating and building new client relationships while upholding the Company Mission and Values will be critical to success.

Essential Functions Include:

1.    Provide input and direction regarding regional sales plans in support of organizational strategy and objectives.
2.    Develop and write proposals for submission to clients when necessary.
3.    Conduct sales follow-up and order closing with customers.
4.    Maintain and expand customer base by building and maintaining rapport with key customers and identifying new customer opportunities. 
5.    Identify new sales channels/opportunities. 
6.    Work with Business Development Management and Marketing Department to coordinate promotions, participate in trade shows and conferences and promote new product launches with customers.
7.    Direct implementation and execution of sales policies and practices. 
8.    Provide general booking forecasts and sales reports in CRM.
9.    Assist in managing related business and travel expenses within budgets. 
10.    Recommend sales strategies for improvement based on market research and competitor analyses. 
11.    Perform market research and analysis.
12.    Work closely with management to execute sales plans.
13.    Deliver sales presentations to prospective clients.
14.    Utilize internal data tracking tools to record and monitor ongoing sales activities and to produce sales metrics reports as needed.  
15.    Ensure communications are coordinated, support sales plan objectives and meet organizational expenditure requirements. 
16.    Extensive travel required. 
17.    Other duties as assigned.
 

Qualifications

Qualified candidates must have:

1.    B.S./B.A. from accredited university.
2.    Minimum five (5) years’ experience in sales/business development, preferably selling services to life science companies.
3.    Must have proven track-record of outstanding sales/business development performance.
5.    Ability to interact in a professional and positive manner with clients and coworkers.
6.    Ability to travel to prospective and current client sites as needed to meet objectives.
7.    Must understand industry-based drug information practice, post-marketing surveillance and product complaint reporting.
8.    Must possess excellent planning, organizing and project management skills.
9.    Excellent writing skills.
10.    Exceptional interpersonal, communication and presentation skills.
11.    Ability to influence and persuade to achieve desired outcomes.
12.    Strong negotiation skills.
13.    Ability to think ahead and plan strategically. 
14.    Ability to organize and manage multiple priorities. 
15.    Problem analysis and problem resolution at both a strategic and functional level. 
16.    Technical skills in strategic planning and sales planning. 
17.    Strong customer orientation. 
18.    Ability to work well with other team members. 
19.    Ability to make effective and persuasive presentations.  
20.    Excellent analytical skills and the ability to assess and resolve difficult business situations.
21.    Quality orientation and high attention to detail.
22.    Commitment to company values.
 

 

Additional Information

All candidates must be legally eligible to work in the United Kingdom.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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+30d

Digital Content - Customer Services - Client Integration Specialist

Ingram Content GroupPitfield, Kiln Farm, Milton Keynes MK11, UK, Remote
Ability to travelswift

Ingram Content Group is hiring a Remote Digital Content - Customer Services - Client Integration Specialist

Company Description

Ingram Content Group (ICG) is hiring for a Client Integration Specialist to join our digital content operations team. This position based in the UK and is remote.

At Ingram, our publisher-facing business offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, ebook and audiobook distribution and sales, physical book distribution, as well as sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Our team is collaborative, innovative and motivated to provide great customer service and software solutions to publishers from across the world. This position is based in the UK, working with local and US-based teams. We have offices in Milton Keynes and London.

CoreSource™ is the leading software solution for distribution of ebooks and audiobooks, used by thousands of publishers worldwide.  As a Client Integration Specialist, you will work closely with client publishers to provide guidance and best practices to maximize their use of  CoreSource™. As well as maintaining great relationships with our customers you will engage with our sales team, development team and product specialists to  improve our services.

To achieve success in this role, the ideal candidate will be self-motivated and enthusiastic about providing solutions for publishers. You will be a strong communicator with excellent interpersonal skills, able to quickly gain significant in-depth technical product knowledge. You should have previous publishing experience or industry knowledge in a customer-facing role. This fast-paced environment is suited for someone with a passion to learn and the willingness to collaborate within a team environment. The ability to work independently and with accountability is critical.

Essential Job Duties: 

·         As the first point of contact, communicate with customers to understand the problem and troubleshoot efficiently to bring about swift resolution

·         Ensure all parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.

·         Support clients on an ongoing basis

·         Provide publisher training via Teams on system functionality, best practice and supply chain requirements

·         Coordinate with Customer Success team to create and enhance documentation and process improvement for the customer journey

·         Document and communicate technical feature enhancements based on feedback from clients

·         Evaluate publisher experience within the system based on data and communicate trends and recommendations to the sales and product teams

·         Analyze and troubleshoot metadata and ONIX files on behalf of publishers to ensure consistent successful delivery across all partners like Apple and Amazon

Skills:

  • Experience with publishing metadata and ONIX with the ability to analyze and provide detailed feedback
  • Knowledge of ebook and audiobook formats
  • Familiarity with retail, library and other digital sales platforms
  • Critical and analytical thinking and demonstrated application
  • Ability to be flexible, manage multi-task demands

Qualifications

Qualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities): 

Education and Experience:

  • Bachelor’s degree in business or directly related year-for-year experience
  • 1 year of industry experience
  • 2 years of customer service experience

Essential Physical Demands:

  • Ability to travel
  • Standard office environment
  • Ability to sit at workstation for extended periods of time
  • Ability to work effectively using a personal computer for long periods of time
  • Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Additional Information

Perks/Benefits:

  • Life Assurance
  • Company Pension Scheme
  • Company Sick Pay Scheme
  • Continuous Professional Development and Training Opportunities
  • Free onsite parking
  • Free Hot drinks
  • Service Awards

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+30d

Account Manager, Early Cancer Screening-Columbus

Guardant HealthRemote, Columbus, OH, United States, Remote
Ability to travelDynamics

Guardant Health is hiring a Remote Account Manager, Early Cancer Screening-Columbus

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health Oncology Platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has launched liquid biopsy-based Guardant360®, Guardant360 CDx and GuardantOMNI® tests for advanced stage cancer patients. These tests fuel development of its LUNAR program, which aims to address the needs of early stage cancer patients with neoadjuvant and adjuvant treatment selection, cancer survivors with surveillance, asymptomatic individuals eligible for cancer screening and individuals at a higher risk for developing cancer with early detection.

Job Description

The Screening Core is a dedicated organization inside of Guardant Health focused on the development and commercialization of the early cancer detection LUNAR portfolio. The Screening Core’s singular focus on bringing our early cancer detection products to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the millions of individuals who can benefit from early cancer detection.

Job Description

About the Role:

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health, as a field-based Account Manager and work hand in hand with sales leadership and Key Account Manager (KAM)to help set go to market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Manager, Screening Core is responsible for the effective promotion a cancer screening colorectal cancer (CRC) liquid biopsy to  healthcare providers in the practice setting.  This position will act with urgency and with passion to deliver best in class new products for early cancer detection. 

 

Responsibilities:

  • Prospect and target to identify early adopter and generate interest of the Lunar-2 Test. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with all sales positions (VP of Sales, ASDs, RSDs, KAMs and AM’s) to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role. Ability to travel approximately 30% of working time within assigned area and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Meet customer access requirements. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

 

Experience:

  • 2+ years of direct experience in a customer-facing sales role in a medical, healthcare or technical field with a history of 1) consistent closing abilities throughout the sales cycle and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • High reach and frequency to high decile healthcare providers. 
  • Impeccable oral and verbal communication and presentation skills; Superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction from, or interface with, manager .
  • Strong administrative skills and sophistication to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint. 
  • Effective and regular utilization of Salesforce.com. 
  • Demonstrate Guardant HealthValues by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 
  • Frequent travel ( > 30%) throughout the territory as needed

 

Preferred Qualifications

  • Experience with sales/marketing of products or services directly to healthcare providers, gastroenterologists and their practices. 
  • Product launch planning and experience. 
  • High touch customer service skills. 

 Requirements:

  • Must have valid drivers license to conduct field office and customer visits
  • Must be able to meet specific doctor office and health clinic entry/access requirements

Education: Bachelor’s Degree

 

 

#LI-RL1

Additional Information

Covid Vaccination Policy:  Starting January 7, 2022, Guardant Health will require all employees to be fully vaccinated to either (a) establish that they have been fully vaccinated against COVID-19; or (b) request and obtain an approved exemption from Guardant’s COVID-19 U.S. Vaccination Policy as a reasonable accommodation, as consistent with applicable laws.  An employee is considered fully vaccinated against COVID-19 two weeks after receiving the second dose of a two-dose vaccine or one dose of a single-dose vaccination. Acceptable vaccines are approved or under emergency use authorization by the U.S. Food and Drug Administration (FDA) and/or the World Health Organization (WHO). In addition, fully-vaccinated employees will be required to maintain their fully-vaccinated status under this policy by obtaining, if applicable, any FDA-approved boosters.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Please visit our career page at: http://www.guardanthealth.com/jobs/

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+30d

Automotive Account Executive - Strategic Accounts and Allied Partners

Experian955 American Ln, Schaumburg, IL 60173, USA, Remote
Ability to travelDesign

Experian is hiring a Remote Automotive Account Executive - Strategic Accounts and Allied Partners

Company Description

 Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

Job Description

Leveraging the total suite of Experian data and technology assets, the ideal candidate will help Strategic and Allied Partners to explore, understand and bring solutions to the entirety of the electric vehicle ecosystem that will enable Experian Automotive to “own the EV market”.

This role will focus on all aspects the electric vehicle market from EV manufactures to charging Station/infrastructure companies, vehicle component/battery companies and government/university research related to electric vehicles. The Account Executive will be responsible for establishing strong relationships with key players within the electric vehicle marketplace to expand Experian Automotive’s knowledge, data sets, presence, and footprint. This person will need to uncover key data solutions needed within the industry and be able to communicate/articulate these needs to the product team so viable solutions can be developed and deployed. Lastly the account executive, in conjunction with the Experian Automotive leadership team, will develop the overall strategy to be a key player in the EV ecosystem.

We understand that our people our critical to the current and future success of our vertical. Experian Automotive fosters a winning culture that embodies creativity and will offer future growth and career opportunities to those who deliver strong results and embrace our spirit.

Key Responsibilities:

1. Focus on all aspects of the electric vehicle ecosystem (manufacturers, charging companies, battery companies, etc.)

2. Build and maintain strong relationships with key players within this market

3. Expand Experian Automotive’s knowledge, data sets, presence, and footprint within the electric vehicle eco-system.

4. Assist in developing Experian Automotive’s overall strategy to be a key player in the EV ecosystem.

5. Uncover key data solutions needed within the industry and bring current or tailor solutions to resolve the needs of the industry.

6. Represent Experian Automotive and your personal brand to senior levels CXOs of Strategic Accounts and Allied Partners

7. Drive opportunity pipeline and exceed revenue targets

(Preference is for candidates to reside near our office in Schaumburg, IL; but it is not a requirement)

Qualifications

  • Experience in the electric vehicle ecosystem
  • Strong network in the EV market or ability to network and develop those relationships
  • Solid acumen in data and data related solutions
  • Ability to uncover business challenges of client and design solutions to meet those challenges.
  • Solid understanding of how to speak with highly technical personnel
  • Ability to drive new business opportunities
  • Good oral and written communications skills
  • Track record of high success, developing relationships and growing revenue
  • Strong personality and ability to network
  • Effective presentation skills
  • Proficient at Microsoft Office Products
  • Ability to travel (50%)
  • Bachelor’s Degree or equivalent experience

Additional Information

Perks: 

  • Company vehicle
  • Lucrative overachievement plan
  • Experian Elite – Annual trip for Top Performers
  • Great Benefits
  • 401K with match
  • Virtual and Telecommute Option

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU andand it reflects what we believe.  See our DEI work in action!

If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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+30d

Enterprise Dealer Account Executive

Experian955 American Ln, Schaumburg, IL 60173, USA, Remote
Ability to travelsalesforce

Experian is hiring a Remote Enterprise Dealer Account Executive

Company Description

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world’s leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world.  We have been named by Forbes magazine as one of the “World’s Most Innovative Companies" and ranked on Fortune’s Best Companies to work for.

 

Job Description

At Experian Automotive our core capabilities are showing our clients the actionable insights in their specific markets, strategies and solution to act on those insights, and measurement to continually improve through data. 

We are seeking an Automotive Dealer Field Sales Account Executive to cover our Upper Midwest territory. Leveraging the total suite of Experian data and technology assets, the ideal candidate will engage with the top dealer groups nationwide to assist them business intelligence, growing top line revenue, and managing risk. Specific products/capabilities include: AIE, AutoCheck vehicle history reports, our traditional and digital marketing soultions, Credit Based marketing solutions and Demographic based targeting solutions. 

As a Field Account Executive, you will help dealers understand their overall market potential, identify strategies to drive new & used vehicle sales, improve efficiency of monthly advertising spend, consult with clients to devise local go to market strategies for newly acquired or additional dealer points in a market. 

The Field Account Executive will be assigned a specific strategic accounts and territory. This person will be responsible for account retention and cross-sell as well as new business development within the respective territory. They will be a self-starter with a creative track record of developing opportunities and building long lasting relationships. 

We understand that our people are critical to the current and future success of our vertical. Experian Automotive fosters a winning culture that embodies creativity and will offer future growth and career opportunities to those who deliver strong results and embrace our spirit. 

  • Desire to squash assigned annual revenue goals!
  • Motivate, educate, and assist peers to drive and maintain a 10X opportunity pipeline
  • Create and present compelling proposals/presentations for clients and internal use
  • Negotiate pricing and contracts (both new and recurring contracts)
  • Properly record account activity and sales opportunity pipeline within Salesforce
  • Build and maintain strategic account plans
  • Represent Experian Automotive and your personal brand to senior level Executives within some of the most respected dealerships and dealer groups in North America
  • Become a trusted partner to your team members and dealer clients in order to drive loyalty and long-term product success
  • Ensure client education and overall knowledge of how to properly put the DPS software to use 

Qualifications

  • 4+ Years of sales into the Automotive industry experience
  • 5+ Years of Advertising/Media Sales experience (broadcast or newspaper preferred, digital advertising solutions and agency experience also considered)
  • Solid business acumen
  • Excellent oral and written communications skills
  • Track record of high success with high volume, short sales cycle solutions
  • Proven high closing ratio – ability to demonstrate successful sales achievement
  • Strong personality and ability to network
  • Effective presentation skills
  • Effective follow up skills
  • Proficient at Microsoft Office Products
  • Understanding of Google Analytics and/or other Analytics software
  • Ability to travel (up to 60% overnight travel into your territory) **Currently Experian is under travel restrictions due to COVID-19

Preferred:

  • 4+ Years of Sales experience
  • Bachelor’s Degree or higher 
  • Residence in the Upper Midwest

Additional Information

Perks:

  • Lucrative overachievement plan
  • Experian Elite – Annual trip for Top Performers
  • Great Benefits 
  • 401K with match
  • Virtual and Telecommute Options 

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU andand it reflects what we believe.  See our DEI work in action!

If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Experian Careers - Creating a better tomorrow together

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+30d

Implementation Consultant - Health - Healthcare implementation experience required, REMOTE role!

Experian720 Cool Springs Blvd, Franklin, TN 37067, USA, Remote
Ability to traveljirasalesforceDesign

Experian is hiring a Remote Implementation Consultant - Health - Healthcare implementation experience required, REMOTE role!

Company Description

At Experian Health, our employees have the opportunity to shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. Our success relies on people who are given the freedom to imagine new frontiers in the rapidly changing healthcare space and push the boundaries of innovation. Help us realize our vision of applying data for good and changing the healthcare landscape for the better – for all of us.

 

 

Job Description

Overview

The Implementation Consultant has primary responsibility to work with clients to implement Experian Health's products and to exceed client expectations through superior client relationship management, implementation support, and training. Some of the consultant's main functions include gathering requirements, completing build and configurations, providing testing support and other application design tasks, and working closely with the technical teams to prevent issues after implementation.

Job Functions:

  • Manage project scope, schedule, and resource including project documentation and reporting via designated tools and templates
  • Schedule client meetings and critical path activities and coordinate internal resource support as needed
  • Request and schedule testing and training activities with client (in coordination with PMO/Consulting resources)
  • Facilitate technical discussions for project integrations and technical solutions from one-to-many technical applications
  • Perform gap analysis between current product functionality and business needs and define solutions to gaps
  • Write technical requirements and business specifications for client implementations
  • Create internal design configuration documentation
  • Create implementation plan collateral and design document templates
  • Uses internal tools to initiate the build and to troubleshoot issues/ drive resolution
  • Monitor adoption and value delivered for implementation clients; validating quality objectives are achieved
  • Maintain on-going positive relationships (clients and internal teams)
  • Identify and escalate project risk/roadblocks and develop risk mitigation/resolution plans
  • Identify and track open issues, along with solution plans (JIRA tickets, cases, etc.) during Implementation in order to successfully go live with clients
  • Work autonomously with minimal oversight to execute milestones and resolve risks and issues
  • Proactive problem-solver with minimal oversight required to determine risk/issue mitigation/resolution plans
  • Contribute to overall revenue by bringing projects/products live per plans
  • Contribute to client satisfaction and referenceable clients by delivering expectations as established at the beginning of the project
  • Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
  • Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Collect and share lessons learned across the team
  • Manage multiple projects or large programs concurrently, including multi-facility, multi-product programs
  • Work with Product Management to feedback on issues with current products and provide input around new products
  • Participate in special projects and perform other duties as required

Qualifications

Qualifications

  • Bachelor’s Degree in Health or Computer Sciences (or equivalent work experience) required
  • Combination of 5+ years of software implementation/project management experience and/or 5+ years of revenue cycle experience in healthcare industry  
  • Strong understanding of the healthcare revenue cycle and payment processing workflows preferred; specifically billing, collections and call center experience
  • Presentation and training experience required
  • Proven track record with successful projects delivered in a timely manner
  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
  • Experience with dealing with client IT teams as well as systems integrations
  • Basic project management skills (knowledge of project management process, tools and documentation)
  • Experience with Salesforce and Atlassian tools (Confluence/Jira) preferred 
  • Passionate self-starter that is self-directed and able to execute independently
  • Strong problem-solving and analytical skills
  • Strong organization skills and ability to work in a high-paced environment
  • Strong leadership skills
  • Ability to travel

Additional Information

Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.
EOE including Disability/Veterans.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU andand it reflects what we believe.  See our DEI work in action!

If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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+30d

Principal Incident Response Consultant (Remote - Northeast Region, US)

MandiantBoston, MA, USA, Remote
Ability to travellinux

Mandiant is hiring a Remote Principal Incident Response Consultant (Remote - Northeast Region, US)

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.

Job Description

The Mandiant Incident Response team is seeking a strong technical lead to manage large, client-facing projects and train/mentor other security consultants. In this role, you will use your deep understanding of both existing and emerging threat actors, as well as experience identifying rapidly changing tools, tactics and procedures of attackers. You must be able to see the big picture, understanding evolving attacker behavior and motivations, participate and manage large client-facing projects, and help to train/mentor other security consultants. The successful candidate will possess sound business acumen, strong consulting skills, current technical skills and be adept in leading multiple projects under tight deadlines. If you are interested in investigating computer crimes and breaches that make the headlines – and many more that don’t, then this opportunity is for you.  

What You Will Do:

  • Lead large, client-facing projects while mentoring/training junior team members 
  • Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations 
  • Utilize Mandiant technology to conduct large-scale investigations and examine endpoint and network-based sources of evidence 
  • Recognize and codify attacker tools, tactics, and procedures in indicators of compromise (IOCs) that can be applied to current and future investigations 
  • Build scripts, tools, or methodologies to enhance Mandiant’s incident investigation processes 
  • Develop and present comprehensive and accurate reports, trainings and presentations for both technical and executive audiences 
  • Work with clients security and IT operations teams to implement remediation plans in response to incidents 

Qualifications

Minimum Requirements:

  • 7+ years of experience in incident response, security operations, consulting or similar
  • Experience with at least three of the following: 
    • Windows disk and memory forensics 
    • Network Security Monitoring (NSM), network traffic analysis, and log analysis 
    • Unix or Linux disk and memory forensics 
    • Static and dynamic malware analysis 
  • Experience and understanding of enterprise security controls in Active Directory/Windows environments 
  • Experience building scripts, tools, or methodologies to enhance investigation processes 
  • Experience leading external client engagements 
  • Must be able to work in the US without sponsorship 

Desired Qualifications: 

  • Ability to travel up to 30%, when travel resumes
  • Effectively communicating investigative findings and strategies to technical staff, executive leadership, legal counsel, and internal and external clients 
  • Effectively develop documentation and explain technical details in a concise, understandable manner 
  • Strong time management skills to balance time among multiple tasks, and lead junior staff when required 

Additional Information

At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

This is a regionally-based role that must be located within the Northeast Region of the US including New York, New Jersey, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine, Connecticut or Pennsylvania. 

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+30d

Associate Penetration Tester - Red Team (Remote Northeast US)

MandiantPhiladelphia, PA, USA, Remote
Ability to travelmobilerubyjavac++.netpython

Mandiant is hiring a Remote Associate Penetration Tester - Red Team (Remote Northeast US)

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.

Job Description

A successful Red Team consultant at Mandiant should possess a deep understanding of both information security and computer science. They should understand basic concepts such as networking, applications, and operating system functionality and be able to learn advanced concepts such as application manipulation, exploit development, and stealthy operations. This is not a “press the ‘pwn’ button” type of job; this career is technical and challenging with opportunities to work in some of the most exciting areas of security consulting on extremely technical and challenging work.  A typical job could be breaking into a segmented secure zone at a Fortune 500 bank, reverse engineering an application and encryption method in order to gain access to sensitive data, all without being detected. If you can exploit at scale while remaining stealthy, identify and exploit misconfigurations in network infrastructure, parse various types of output data, present relevant data in a digestible manner, think well outside the box, or are astute enough to quickly learn these skills, then you’re the type of consultant we’re looking for.

At Mandiant, you’ll be faced with complex problem solving opportunities and hands-on testing opportunities on a daily basis. We help our clients protect their most sensitive and valuable data through comprehensive and real world scenario testing. The objective doesn’t end at gaining “domain admin” or “root”; this is expected and is only a starting point.

You are expected to quickly assimilate new information as you will face new client environments on a weekly or monthly basis. You will be expected to understand all the threat vectors to each environment and properly assess them. You will get to work with some of the best red teamers in the industry, causing you to develop new skills as you progress through your career. Are you up to the challenge?

Responsibilities:

  • Perform network penetration, web and mobile application testing, source code reviews, threat analysis, wireless network assessments, and social-engineering assessments
  • Develop comprehensive and accurate reports and presentations for both technical and executive audiences
  • Effectively communicate findings and strategy to client stakeholders including technical staff, executive leadership, and legal counsel
  • Recognize and safely utilize attacker tools, tactics, and procedures
  • Develop scripts, tools, or methodologies to enhance Mandiant’s red teaming processes
  • Assist with scoping prospective engagements, leading engagements from kickoff through remediation, and mentoring less experienced staff

Qualifications

Requirements:

  • 2-5 years' experience in at least three of the following:
    • Network penetration testing and manipulation of network infrastructure
    • Mobile and/or web application assessments
    • Email, phone, or physical social-engineering assessments
    • Shell scripting or automation of simple tasks using Perl, Python, or Ruby
    • Developing, extending, or modifying exploits, shellcode or exploit tools
    • Developing applications in C#, ASP, .NET, ObjectiveC, Go, or Java (J2EE)
    • Reverse engineering malware, data obfuscators, or ciphers
    • Source code review for control flow and security flaws
  • Strong knowledge of tools used for wireless, web application, and network security testing
  • Thorough understanding of network protocols, data on the wire, and covert channels
  • Mastery of Unix/Linux/Mac/Windows operating systems, including bash and Powershell
  • Must be eligible to work in the US without sponsorship

Additional Qualifications:

  • Ability to travel up to 20%
  • Ability to successfully interface with clients (internal and external)
  • Ability to document and explain technical details in a concise, understandable manner
  • Ability to manage and balance own time among multiple tasks, and lead junior staff when required

Additional Information

At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

This is a regionally-based role that must be located in Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont

As a U.S. federal contractor, Mandiant has adopted a COVID-19 Vaccination Policy to comply with our obligations under applicable laws and requirements. This position may be covered under Mandiant’s COVID-19 Vaccination Policy, as required in order to support federal contracts, access company offices and/or attend in-person meetings and work events. If covered under this policy, proof of vaccination against COVID-19 may be required as a condition of hire. At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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Western Digital is hiring a Remote Recruiter, University Recruitment - Talent Acquisition

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

The Western Digital University Recruitment team is hiring a Recruiter, based out of Irvine, CA, focused on business hires and programs. Opportunity is also open to remote worker across the country.

As a University Recruiter, you will partner with both hiring managers and our core university partners to support university recruitment experience. You will be a key partner to help identify and hire university talent as a university brand and programs ambassador for Western Digital.

You will play a key role in promoting our world-class Western Digital brand, developing strong partnerships, proactively building a pipeline of new college grads and interns for existing and future needs of the organization, and delivering our new college grad and internship programs.    

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Own full life-cycle recruitment for new college graduates and interns across multiple functions, including: building the talent pipeline, screening, interviews, and offers 
  • Build and maintain relationships with key university partners
  • Implement enterprise-wide university recruiting strategy and marketing approach to attract a diverse pipeline of student talent that aligns to business goals
  • Utilize platforms such as Handshake and Hiretual to convert passive candidates to applicants
  • Communicate fearlessly to build trust; you will bring a strong perspective that inspires change and motivates to develop efficient solutions to complex problems
  • Develop strategic partnerships to help us attract a diverse pipeline of talent
  • Collaborate amongst teammates and cross functional teams to meet deadlines and achieve goals
  • Ability to travel domestically, during peak recruiting cycles

Qualifications

  • Minimum of 1 year of demonstrated relevant experience -- previous experience in university/campus recruiting preferred; work in a technology, professional services environment, or higher education/career services is applicable
  • Experience using Handshake is a plus
  • Exceptional written and verbal communication skills with the ability to work on the resolution of any issue and to interact with various interdepartmental engineering and support organizations
  • Demonstrated project driving skills, capable of managing projects with set milestones and timeline
  • Ability to execute with minimal supervision
  • Proficient in Microsoft Office applications 
  • Interest in HDD, flash, semiconductor, components, nonvolatile memory industry
  • Creative, self-motivated, self-learner with superior teamwork skills

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

#LI-VV1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado or remote jobs that can be performed in Colorado.  This range may be modified in the future.
  • You will also be eligible to participate in Western Digital's Short-Term Incentive (STI) Plan and to receive equity awards under our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs), pursuant to the terms of these programs.  RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Virgin Pulse Program; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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+30d

Senior Auditor - US Remote on East Coast

Informa Markets605 3rd Ave, New York, NY 10158, USA, Remote
Bachelor's degreeAbility to travelDesign

Informa Markets is hiring a Remote Senior Auditor - US Remote on East Coast

Company Description

Informa's leading brands provide expert knowledge and relevant connections to businesses and professionals working in one of over a dozen specialist markets.

Whether it's through high-quality digital media and content, must-have intelligence and analytics, must-attend in-person and virtual events, engaging online communities and marketplaces, data-driven marketing services, effective networking and partnering platforms or advanced peer review research, we help businesses and professionals learn more about the latest developments in their area, know more about their customers, peers and competition, and do more, making connections and taking decisions that allow them grow, progress and succeed. 

We are organised into five operating divisions, each with a distinct focus. Learn more about the brands, products and services we provide below, or read about the purpose and guiding principles that underpin our business.

 

Job Description

We are looking for a hard-working and highly motivated individual to join our Global Internal Audit team as a Senior Auditor in our New York, NY location! The role provides a flexible work environment, with a mix of working in the office and at home to enhance your work/life balance, as well as provides opportunities to travel and collaborate with innovative and passionate teams based throughout the world. As a trusted business partner, the Senior Auditor will have an excellent opportunity to gain exposure and have interactions with wide-range of departments and functions within Informa’s many company locations and functions.

You will be part of a team of professionals working to provide the company assurance and add value and improve Informa’s operations by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of controls and processes. The Senior Auditor’s primary responsibility is to support the Internal Audit department in executing the Internal Audit strategy and plan, which includes the execution of financial, operational, and technology-based audit programs. 

Responsibilities:

Through the activities below, the Senior Auditor will develop strong professional relationships within company, build the department’s standing throughout the organization, and progress in his/her own career development.

  • Gain and maintain understanding of internal processes, risks and controls related to Informa business units.
  • Stay abreast of Informa policies and procedures, current developments in accounting and auditing professions, as applicable.
  • Lead or perform audit projects in accordance with departmental standards and proactively assist in managing the audit lifecycle in a timely manner.
  • Identify key risks, plan, and establish audit testing objectives for the financial, operational, and technology audits.
  •  Apply process analysis, business intelligence, and problem-solving techniques when planning audits, performing walkthroughs, and developing testing programs.
  • Periodically analyze and interpret financial and operational data, and present and report on trends.
  • Assess control design and effectiveness and collaborate with key stakeholders to determine alignment with company objectives.
  • Demonstrate the ability to make effective decisions and draw sound conclusions based on situations.
  • Discuss audit findings with stakeholders and collaborate to devise strategies to reduce risks presented by potential control gaps and failures.
  • Document and communicate audit results and recommendations through audit reports.
  • Complete and maintain audit records, including within the department’s audit recommendation tracking system.
  • Monitor and track the implementation of management action plans that address audit findings to ascertain whether agreed upon corrective measures have been implemented.
  • Develop and maintain effective communication channels with management and relevant colleagues at all group companies.
  • Plan, coordinate, and carry out ad hoc project work as directed by audit management.

 

Qualifications

  • Bachelor's degree in Accounting, Finance, Technology or related field
  • 2-5 years’ experience in auditing or related field
  • Ability to travel up to 20%  
  • CIA, CFE, CPA, CISA or other certifications are a plus

Competency & Skill Requirements:

  • Organizational and leadership abilities
  • Integrity and reliability
  • Self-starter with strong analytical skills
  • Ability to thrive in challenging and progressive work environment
  • A positive attitude, self-motivated, passionate, and results-oriented
  • Proactive and detailed approach to problem solving
  • Strong Excel skills and knowledge in the use of MS Office
  • Knowledge of internal controls, frameworks, and risk standards, auditing and control practices
  • The ability to work independently, as well as in a team environment
  • Communication skills that clearly and confidently convey information to various audiences both verbally and written
  • Familiarity with ERP financial system reports
  • Experience with data analytics and visualizations is a plus

Additional Information

Why work at Informa  

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

  • Learning and development plan to assist with your career development  
  • 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!  
  • Competitive Benefits with 401k match 
  • Paid parental leave 
  • Work with a high quality of specialist products and service  
  • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration  
  • ESPP - become a shareholder  

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

See how Informa handles your personal data when you apply for a job here.

+30d

Public Cloud Alliance Manager (Cortex)

Palo Alto NetworksPlano, TX, USA, Remote
Ability to travel

Palo Alto Networks is hiring a Remote Public Cloud Alliance Manager (Cortex)

Company Description

The Palo Alto Networks Public Cloud Alliance Manager (Cortex) is part of the team assigned to Cloud Service providers (CSP) on a global basis. This position is responsible for providing leadership, management and strategy for the sell with/go-to-market engagement and all joint activities with CSP providers. The Alliance Manager will have a myriad of different responsibilities to ensure leverage and consistent engagement with CSP providers to drive customer engagements, qualified pipeline and cloud bookings that meet and exceed quota and expectations. The Alliance Manager will be part of the team that coordinates Palo Alto Networks sales activities and will be a central conduit for engagement management between the Palo Alto Network’s sales organization and Cloud Service Providers. The Public Cloud Alliance Manager will report to the Director of Cortex, BD but will have several dotted line coordination requirements for consistent communication and engagement with Business Development, Marketing, Channels, Inside Sales and Product Marketing/Development. This position will be knowledge expert on all aspects of CSPs and will be asked to present at QBRs, executive meetings, training and events.
The Public Cloud Alliance Manager is regarded as being highly strategic to the company and the Public Cloud initiative in regards to strategy, influence and execution. The Alliance Manager is required to contribute to the larger Palo Alto Network’s Public Cloud strategy outside of their day to day activities and will be called upon for their subject matter expertise in training, QBRs, enablement, and other engagement activities. It is expected that the Cloud Alliance Manager has consistent interaction and engagement with customers, strategic vendors, channel partners and other third parties in support of the “sell with” activities with CSP providers. The Alliance Manager will demonstrate a deep understanding of Cloud Service Providers go-to-market strategies including but not limited to co-selling, strategic planning and goal setting, channel programs, marketing campaigns and programs, strategic events and funnel management.

Job Description

Your Impact

  • Manage all joint sell with and go to market activities with CSP providers
  • Track all opportunities, pipeline and bookings and provide forecasts and funnel management reports
  • Facilitate co-selling opportunities, account mapping and other sales engagements between Palo Alto Network’s field sales and the CSP provider sales teams
  • Support Palo Alto Network’s field sales organization on engagement management with CSP providers
  • Assist with providing content for Public Cloud training curriculum and sales enablement
  • Coordinate activities and have involvement with the Public Cloud virtual team of Business Development, Marketing, Product Management, Channels and Sales as part of cloud strategy
  • Develop annual strategic plan and performance goals for assigned Cloud Provider
  • Provide support and coordination for channel activity with assigned Cloud Provider
  • Understand and articulate the Public Cloud provider’s strategic initiatives and gain a deep understanding of the activities, roadmap and vision of the Cloud Provider
  • Provide an escalation point for pre-sales and post sales issues for any activity with the Public Cloud provider
  • Build and maintain relationships with key personnel in the Public Cloud provider to solidify Palo Alto Network’s standing and awareness within the provider and to assist in the development of key relationships with the extended Palo Alto Network’s cloud team and executives
  • Direct engagement and partner relationships are a critical part of this role
  • Help provide insight in the support of Public Cloud events and attend/participate in the events
  • Provide support in the form of expertise and training for Palo Alto Network’s field sales enablement

Qualifications

Your Experience

  • BA, BS (or equivalent work experience)
  • 5+ years of account management or sales
  • Proven experience in the management of large global accounts
  • Public Cloud experience preferred
  • Channel experience including selling with or managing channel partners is preferred
  • Channel Program experience is a plus
  • Demonstrated history of managing quota bearing sales or channel teams
  • Industry knowledge of security product market trends and directional awareness of Palo Alto Network’s roadmap and technology development efforts.
  • The role calls for knowledge of competitive security products.
  • Knowledge of how to deliver comprehensive security solutions to PAN’s customer base, and maintains a general understanding of competitive selling strategies.
  • Demonstrated ability to work in a virtual and matrix environment
  • Proven ability to manage a myriad of different disciplines and tasks in a high pressure, time sensitive environment
  • 25% Travel with ability to travel internationally
  • Strong communication (written and verbal) and presentation skills
  • "Whatever it takes" attitude and motivation to do whatever necessary to assist in winning business

Additional Information

 

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

  • Vaccine requirements and disclosure obligations vary by country.
  • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
    • The job requires accessing a company worksite
    • The job requires in-person customer contact and the customer has implemented such requirements
    • You choose to access a Palo Alto Networks worksite
  • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

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+30d

Program Manager II, Safety Operations

TwitterSão Paulo, State of São Paulo, Brazil, Remote
agileAbility to traveltableaujirasqlDesign

Twitter is hiring a Remote Program Manager II, Safety Operations

Company Description

The Twitter Service organization creates meaningful connections with our customers that promote healthy exchange in the public conversation. We do this by developing customer support solutions at scale in a rapidly changing and global environment. Whether we're optimizing operations, guarding the health of the service through proactive and scaled enforcement, or driving content and support channel strategies, we're with our customers every step of the way.

The Safety Operations team works closely with policy teams, product and vendor partners to launch, scale and optimize solutions for the enforcement of Safety policies. To help us drive our vision forward, we are looking for an experienced, data-driven and solutions-oriented individual that can work across teams to ideate and execute Safety solutions with speed and quality. We’re looking for someone who can lead cross functional projects and innovative operational solutions to solve new unique problems in the ever changing world of social media, and to implement and operationalize policies and internal tools and features.

Job Description

 

  • Develop a deep understanding of safety policies, tools, workflows, and metrics. Act as domain expert and functional specialist for global stakeholders.

  • Drive initiatives that center around the customer experience and improve policy efficacy, tooling and operational design to increase enforcement quality and reduce risk. 

  • Influence new strategies, product launches and tactics using analysis and impact metrics to support your positions.

  • Articulate our enforcement and product strategies and represent the team as a functional specialist with stakeholders. Set priorities and effectively lead and execute cross-functional projects to further our strategic goals.

  • Demonstrate in-depth knowledge of process design, driving efficiencies, identifying gaps and implementing improvements.

  • Manage communications with vendors and internal escalations teams, drive root-cause-analysis for high visibility/risk escalations, and provide support for scaling solutions. Investigate and resolve high-profile issues thoroughly, and turn around any incidents or negative trends in operational work. 

  • Monitor operational performance towards key metrics, investigate root causes of trends and spikes, and execute initiatives to increase operational effectiveness.

  • Partner with internal teams to review and operationalize new and updated safety and privacy site policies.

  • Develop and deliver training for various policies and workflows to large regional teams.

  • Facilitate feedback loops between product, enforcement, and policy teams.

  • Create and maintain documentation of all workflows and operational processes owned by the team.

  • Help define quality guidelines and perform quality reviews as needed. 

  • Be an ambassador for keeping users safe on the platform.

Qualifications

  • Strong experience analyzing and using operational metrics to identify the root cause of problems, translating trends into actionable insights, and delivering process improvements at-scale

  • Experience in handling user reports and/or high-priority support and/or enforcement issues

  • Influence and collaboration skills to affect change with cross functional stakeholders in order to align the support experience with customer needs and priorities

  • Flexibility with changing priorities and managing multiple tasks simultaneously within compressed timeframes

  • Experience with working on projects both independently and within a cross-functional team environment

  • Ability to communicate complex ideas concisely and clearly, and to solve problems collaboratively and proactively

  • Self-starter and strategic thinker with strong analytical and creative problem-solving skills. Able to use insights gained to deliver solutions at scale.

  • Experience working with JIRA, Tableau, or similar ticketing and analytics software. Service Cloud admin skills, basic programming and/or experience in automation a plus

  • Ability to operate in an ambiguous, fast-paced, global, result oriented environment

  • Experience working in an online operational environment, or in process design. Familiarity with Lean, Kaizen, or Agile methodologies.

  • Some experience working with SQL or on large data sets.

  • Ability to review sensitive and potentially disturbing content including but not limited to vulgar language, hate speech, violent threats, pornography and other graphic images

Requirements

  • Graduate with 4-5+ years of experience within policy and online operations, project or program management, preferably in a fast-paced online support environment or a role involving vendor relationship management.

  • English fluency is essential, multilingual fluency in Portuguese or another regional language preferred. Experience or knowledge of the Latin America market is preferred. 

  • Ability to travel up to 10%-20% to global offices and vendor locations

Additional Information

Twitter is committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. Twitter does not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

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+30d

Customer Services - Client Integration Specialist

Ingram Content GroupPitfield, Kiln Farm, Milton Keynes MK11, UK, Remote
Ability to travelswift

Ingram Content Group is hiring a Remote Customer Services - Client Integration Specialist

Company Description

Ingram Content Group (ICG) is hiring for a Client Integration Specialist to join our digital content operations team. This position based in the UK and is remote.

At Ingram, our publisher-facing business offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, ebook and audiobook distribution and sales, physical book distribution, as well as sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Our team is collaborative, innovative and motivated to provide great customer service and software solutions to publishers from across the world. This position is based in the UK, working with local and US-based teams. We have offices in Milton Keynes and London.

CoreSource™ is the leading software solution for distribution of ebooks and audiobooks, used by thousands of publishers worldwide.  As a Client Integration Specialist, you will work closely with client publishers to provide guidance and best practices to maximize their use of  CoreSource™. As well as maintaining great relationships with our customers you will engage with our sales team, development team and product specialists to  improve our services.

To achieve success in this role, the ideal candidate will be self-motivated and enthusiastic about providing solutions for publishers. You will be a strong communicator with excellent interpersonal skills, able to quickly gain significant in-depth technical product knowledge. You should have previous publishing experience or industry knowledge in a customer-facing role. This fast-paced environment is suited for someone with a passion to learn and the willingness to collaborate within a team environment. The ability to work independently and with accountability is critical.

Essential Job Duties: 

·         As the first point of contact, communicate with customers to understand the problem and troubleshoot efficiently to bring about swift resolution

·         Ensure all parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.

·         Support clients on an ongoing basis

·         Provide publisher training via Teams on system functionality, best practice and supply chain requirements

·         Coordinate with Customer Success team to create and enhance documentation and process improvement for the customer journey

·         Document and communicate technical feature enhancements based on feedback from clients

·         Evaluate publisher experience within the system based on data and communicate trends and recommendations to the sales and product teams

·         Analyze and troubleshoot metadata and ONIX files on behalf of publishers to ensure consistent successful delivery across all partners like Apple and Amazon

Skills:

  • Experience with publishing metadata and ONIX with the ability to analyze and provide detailed feedback
  • Knowledge of ebook and audiobook formats
  • Familiarity with retail, library and other digital sales platforms
  • Critical and analytical thinking and demonstrated application
  • Ability to be flexible, manage multi-task demands

Qualifications

Qualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities): 

Education and Experience:

  • Bachelor’s degree in business or directly related year-for-year experience
  • 1 year of industry experience
  • 2 years of customer service experience

Essential Physical Demands:

  • Ability to travel
  • Standard office environment
  • Ability to sit at workstation for extended periods of time
  • Ability to work effectively using a personal computer for long periods of time
  • Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Additional Information

Perks/Benefits:

  • Life Assurance
  • Company Pension Scheme
  • Company Sick Pay Scheme
  • Continuous Professional Development and Training Opportunities
  • Free onsite parking
  • Free Hot drinks
  • Service Awards

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