At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior Customer Experience Advisor

Why We Have This Role

This role is crucial in delivering program consulting services to Qualtrics customers across various industries, empowering them to develop and execute world-class CX Programs. You'll lead with a strategic roadmap, collaborating closely with clients to align on program vision, design journeys, build measurement strategies, and create systems of insight and action. By leveraging your expertise, you'll guide clients through organizational change, driving continuous improvement and helping them realize tangible business outcomes.

This person is responsible for delivery of program consulting services to Qualtrics customers, across a variety of industries, to help them design and run a world-class CX Program. This person will lead with a strategic roadmap to define the program direction, work with clients to drive strategic executive alignment and design programs, journeys and measurement strategy (surveys, embedded data, unstructured data, dashboards, closed-loop flows) to help achieve desired outcomes (such as driving operational efficiencies and cost reduction, increasing revenue and customer loyalty). This individual will help clients drive organizational change and address the common CX challenge of realizing value by creating a systematic approach to driving continuous insights that will help to prioritize where to focus, as well as track and measure the effectiveness of actions taken. 

You will engage with some of the world’s most recognizable brands, to deliver services to augment their ability to execute a CX program, including program design, maturity assessments, program reviews, customer journey mapping, listening post designs, etc.

This highly-visible role will interface with client stakeholders at different levels of an organization to gain a deep understanding of their business needs and shape their CX Programs.  This requires hands-on work in socializing, influencing, and implementing CX best-practices from a strategic, methodological and operational point of view. 

You will understand industry trends, shifts taking place in the experience management industry, and be able to design forward-thinking impactful solutions for our clients. 

How You’ll Find Success

• Strategic Leadership: Lead engagements from program vision to ongoing value realization, driving transformational change and continuous improvement.
• Customer Experience Expertise: Utilize your extensive CX design and delivery experience to serve as a trusted advisor, translating customer needs into actionable business requirements.
• Collaborative Engagement: Foster collaborative relationships with key stakeholders and program leaders, enabling successful program deployment and ongoing success.
• Analytical Proficiency: Apply strong analytical skills to derive compelling insights and recommendations tailored for executives, management, and front-line teams.
• Influential Communication: Effectively communicate strategic concepts and best practices through written, analytical, and verbal channels, evangelizing key concepts and driving alignment.

How You’ll Grow

• Professional Development: Opportunity to further develop expertise in CX design, delivery, and consulting through hands-on client engagements and thought leadership contributions.
• Leadership Development: Lead strategic sessions, present to senior leadership teams, and create strategic deliverables, enhancing leadership and problem-solving skills.
• Industry Recognition: Contribute to consulting, thought leadership, and academic articles, elevating visibility and recognition in the CX domain.

Things You’ll Do

• Strategic Guidance: Provide post-sale consulting support to guide clients in standing up best-in-class Customer Experience Programs, from program design to ongoing maturity advancement.
• Program Management: Manage engagements from program vision to organizational change, continuously driving value realization and program improvement.
• Stakeholder Engagement: Foster collaborative relationships with key business stakeholders and program leaders to ensure successful program deployment and ongoing success.
• Insightful Analysis: Guide the analysis of operational, customer, and financial data to create compelling insights and recommendations tailored for different organizational levels.
• Strategic Content Development: Develop strategic content for consulting, thought leadership, and academic articles, contributing to industry knowledge and best practices.
• Thought Leader and Mentor: Indirectly lead project contributors. Leverage experience and expertise to mentor and develop more junior advisory consultants within Qualtrics.

What We’re Looking For On Your Resume

• CX Expertise: 8-12 years of CX design and delivery experience in major industry verticals.
• Educational Background: Advanced degree in a research or business-centric field preferred. Bachelors Degree required.
• Methodological Knowledge: Strong understanding of research methodology, survey design, and data analysis.
• Communication Skills: Exceptional written, analytical, and verbal communication skills, with experience presenting to senior leadership teams.

What You Should Know About This Team

• Collaborative Environment: We foster a collaborative culture where team members work together to drive transformative outcomes for our clients.
• Industry Impact: Joining our team means engaging with some of the world's most recognizable brands and making a tangible difference in their CX programs.
• Growth Opportunities: You'll have ample opportunities for professional growth and development, with support for further education, certifications, and industry recognition.
• Travel Flexibility: Willingness and ability to travel up to 25-30% as needed.

Our Team’s Favorite Perks and Benefits

• Medical, Dental, and Vision coverages as well as generous 401(k) match
• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• $1800 Experience bonus to be used for an “Experience” of your choosing
• 6 weeks parental leave for all parents, with an additional 6-8 weeks for birthing parents. Parents can also take advantage of our 4 week part-time transition period back to work.
• Other parental benefits include fertility coverage of two cycles of fertility assistance, adoption assistance, cloud village daycare within walking distance of Provo office, Milk Stork for shipping breast milk home when you are traveling

The Technical Training and Delivery Specialistis responsible for providing professional, technical implementation guidance and support for Nextiva’s customers in a variety of ways, including technical go-live assistance, preparing/installing/troubleshooting hardware, performing customer training, and delivering  managed services hours for Nextiva's state-of-the-art hosted IP PBX VoIP platform. The Training and Delivery Specialist will develop unique exercises to enhance training sessions and conduct classes with hands-on exercises leveraging an extensive in-person and webinar training experience. Training sessions will be delivered in person (on-site) and/or remotely (via webinar). As a Training and Delivery Specialist, you’ll also play an essential role in completing installations and providing support at client locations. You may also have ongoing engagement with managed services customers through one-time or recurring projects. Regular travel is essential based on the needs of the business and customer location with up to periods of 75-100% travel for several weeks at a time. The Training and Delivery Specialist must be comfortable being the “Face of Nextiva” for high visibility and/or escalated customers, known logos, and large/complex deployments.

What you will do

• Installs and configures new VoIP hardware and software on desktops, laptops, and other related hardware. 
• Delivers approved Nextiva training in person as well as webinar (web-based), remote training sessions to our customers.
• Delivers approved Nextiva training in person as well as webinar (web-based), remote training sessions to our customers.
• Develop, document, and effectively communicate job processes, procedures, and techniques
• Partners with product, technical, sales, and other subject matter experts (SMEs) to understand and be equipped to train on product features and functionality
• Ability to work with minimum direction and as a team player or lead a team of 3rd party technicians
• Ability to build an onsite delivery standard operating protocol for use across many locations
• Ability to perform remote troubleshooting and provide clear instructions to customer/partner onsite resources, third party technicians, or other Nextiva resources.
• Reviews and uses project documentation to provide an unique training experience for each customer
• Willing to learn and adapt to new telephony, Contact Center, and other cloud-based technologies and quickly incorporate those learnings into training sessions 
• Documents project management applications to ensure all team members are aware of the status of different installation/training projects
• Manages projects, project phases, and tasks related to their book of business, including training, onsite delivery, and managed services
• Designs, develops, and maintains training materials and appropriate training exercises, including building training materials customized to a customer build and needs
• Ability to review and understand call routing using Broadsoft platform and make changes as needed for customers
• Provides advanced level troubleshooting for customer issues while performing customer installation, training, and managed services projects
• Uses technical knowledge to advise customers on best practices for call handling, user configuration, custom call flow routing, and device management
• Provides first-level escalation point for assigned customer-related issues 
• Maintains a safe and healthy training environment by following organization standards 
• Remains positive when faced with multiple challenges 

What you will bring

• Superior communication and training acumen 
• Excellent in-person and remote training skills 
• Prior training experience with small to enterprise-sized organizations 
• Solid organizational, administrative, time management, and a keen sense of attention to details
• Superior multi-tasking skills and the ability to balance multiple, concurrent projects
• Excellent verbal and writing skills
• Telecommunications, CCaaS and/or SaaS experience required
• Skilled in and continuously developing understanding of Nextiva products and services from a technical, functional, and operational perspective.
• Ability to travel for extensive periods at a time – many with different destinations per week.
• Must be flexible with hours across global time zones
• Strong familiarity with computers and networking technologies including but not limited to Excel, MS Word, general database, and word processing software with a background and hands-on experience with CPE routers, LAN switches. 
• Must be self-motivated and demonstrate the discipline necessary to work in an environment with little direct supervision.

What is required for application

• 4 year degree or a combination of education and training related experience
• Previous installation/training experience in a professional, corporate environment

EDUCATION and/or EXPERIENCE: 

• 4 year degree in adult education, business, technology are preferred 
• 2 or more years delivering installation/training in professional, corporate environments to various levels of business organizations ranging from front-line representatives to C-level officers 
• Ability to manage several complex projects simultaneously. 
• Experience with VoIP or related PBX systems preferred.
• Experience using PC based project management systems such as MS Project and Visio; high level skills required with other PC tools, such as spreadsheet and database programs a plus.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-AR1 #LI-Hybrid

This is a hybrid role with 3 days a week required to be in the Austin/Toronto office. 

What you get from this role:

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Sales Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

Note:Like other positions at Cloudflare, there is a tenure requirement of 18-24 months before you can apply for another role within the company.

Day in the Life of Outbound Sales Development Representative (SDR) at Cloudflare: 

In this role, your primary responsibility is driving business growth and expanding the customer base of Cloudflare by identifying and nurturing potential opportunities through proactive outreach and effective lead qualification.  

Your day-to-day responsibilities include:

• Prospect and research potential leads or target accounts 
• Initiate outbound calls to introduce Cloudflare products/services
• Qualify leads based on interest, budget, authority, and fit
• Build relationships and rapport with potential customers
• Develop in-depth knowledge of Cloudflare offerings
• Manage and update CRM with accurate information
• Collaborate with the sales team to hand off qualified opportunities
• Meet or exceed set targets and KPIs
• Stay updated on industry trends and market conditions
• Provide regular reports and insights to managers and fellow team members

Preferred qualifications and experience:

• Minimum 1 year of proven experience in a sales or business development role, with a focus on outbound prospecting or lead generation
• Must be proficient in either Spanish and English and/or Portuguese and English
• Ability to meet and exceed achievable targets
• Foundational knowledge of computer networking and “how the internet works”
• Motivation, drive and a self-starting attitude
• Ability to collaborate effectively with cross-functional teams, such as sales and marketing
• Experience with CRM systems like Salesforce.com, proficiency in LinkedIn Sales Navigator, and familiarity with tools like Outreach.io or Salesloft would be advantageous
• Effective communicator with strong follow up skills
• Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment
• Adaptability, resilience, and the ability to handle rejection or objections in a positive manner
• Resolute desire to move up in other sales functions at Cloudflare
• Demonstrated ability to quickly grasp technical concepts and terminology 
• Ability to travel within and outside the United States as required

Key metrics for success in this role include:

• Making a minimum of 50 outbound calls per day 
• Sending a minimum of 30 targeted emails per day using Salesloft
• Generating a minimum of 2 qualified opportunities per week through calls, email and social outreach
• Actively managing and progressing sales cadences (Salesloft)
• Ensuring timely follow-up on all leads or inquiries within 24 hours
• Meeting or exceeding assigned sales targets and KPIs
• Keeping CRM data accurate and up-to-date at all times
• Receiving positive feedback from team members or manager

Location: This is a Remote-Based role. Location must be in Northeast US, with preference in NYC area

About the Department

Channel Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

What you'll do

We are looking for a seasoned channel sales professional to help us build out the channel organization in the Northeast.  

In this role, you’ll identify, recruit and operationalize new reseller and systems integrators partner organizations to help expand Cloudflare’s indirect sales reach within an assigned territory. You will build a regional partner business plan with quantified goals and milestones to achieve partner sourced revenue metrics to meet all quarterly sales requirements.

As a Channel Sales Manager, you will develop a comprehensive regional partner map, outlining target partners to recruit. You will work with partner stakeholders to drive sales enablement and coordinate technical training of Cloudflare’s solutions, work with respective field teams on demand gen initiatives and campaigns, as well as working with direct sales on various Channel oriented opps.

Additional responsibilities will include:

• Maintain and report an accurate sales forecast in SFDC.
• Manage contract negotiations.
• Maintain a robust sales pipeline.
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction.

Examples of desirable skills, knowledge and experience

• 7+ years in Software/SaaS/Security Sales & Channel management.
• 5+ years of experience and a proven track record developing a partner ecosystem VARs, SI's, MSP’s/MSSP's, within a SaaS model.
• Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
• Direct experience in recruiting, onboarding and enabling resellers/SI's.
• Experience working in a start-up environments.
• Ability to travel 30-50% of the time.
• Technical competence strongly preferred.

This is a hybrid role with 3 days a week requiredto be in the Austin/Toronto/Mexico City office. 

What you get from this role:

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

Note:Like other positions at Cloudflare, there is a tenure requirement of 18-24 months before you can apply for another role within the company.

Day in the Life of Outbound Business Development Representative (BDR) at Cloudflare: 

In this role, your primary responsibility is driving business growth and expanding the customer base of Cloudflare by identifying and nurturing potential opportunities through proactive outreach and effective lead qualification.  

Your day-to-day responsibilities include:

• Prospect and research potential leads or target accounts 
• Initiate outbound calls to introduce Cloudflare products/services
• Qualify leads based on interest, budget, authority, and fit
• Build relationships and rapport with potential customers
• Develop in-depth knowledge of Cloudflare offerings
• Manage and update CRM with accurate information
• Collaborate with the sales team to hand off qualified opportunities
• Meet or exceed set targets and KPIs
• Stay updated on industry trends and market conditions
• Provide regular reports and insights to managers and fellow team members

Preferred qualifications and experience:

• Fluencyin English language
• Minimum 1 year of professional working experience, coupled with an interest in transitioning to a role in outbound sales 
• Minimum 1 year of proven experience in a sales or business development role, with a focus on outbound prospecting or lead generation
• Ability to meet and exceed achievable targets
• Foundational knowledge of computer networking and “how the internet works”
• Motivation, drive and a self-starting attitude
• Ability to collaborate effectively with cross-functional teams, such as sales and marketing
• Experience with CRM systems like Salesforce.com, proficiency in LinkedIn Sales Navigator, and familiarity with tools like Outreach.io or Salesloft would be advantageous
• Effective communicator with strong follow up skills
• Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment
• Adaptability, resilience, and the ability to handle rejection or objections in a positive manner
• Resolute desire to move up in other sales functions at Cloudflare
• Demonstrated ability to quickly grasp technical concepts and terminology 
• Ability to travel within and outside the United States and Canada as required* (Important)

Key metrics for success in this role include:

• Making a minimum of 50 outbound calls per day 
• Sending a minimum of 30 targeted emails per day using Salesloft
• Generating a minimum of 2 qualified opportunities per week through calls, email and social outreach
• Actively managing and progressing sales cadences (Salesloft)
• Ensuring timely follow-up on all leads or inquiries within 24 hours
• Meeting or exceeding assigned sales targets and KPIs
• Keeping CRM data accurate and up-to-date at all times
• Receiving positive feedback from team members or manager

Compensation

Compensation may be adjusted depending on work location.

• For Canada based hires: Estimated annual On Target Earnings of CA$72,000 - $88,000 

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

This is a hybrid role with 3 days a week required to be in the Austin. 

What you get from this role:

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Sales Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

Note:Like other positions at Cloudflare, there is a tenure requirement of 18-24 months before you can apply for another role within the company.

Day in the Life of Outbound Sales Development Representative (SDR) at Cloudflare: 

In this role, your primary responsibility is driving business growth and expanding the customer base of Cloudflare by identifying and nurturing potential opportunities through proactive outreach and effective lead qualification.  

Your day-to-day responsibilities include:

• Prospect and research potential leads or target accounts 
• Initiate outbound calls to introduce Cloudflare products/services
• Qualify leads based on interest, budget, authority, and fit
• Build relationships and rapport with potential customers
• Develop in-depth knowledge of Cloudflare offerings
• Manage and update CRM with accurate information
• Collaborate with the sales team to hand off qualified opportunities
• Meet or exceed set targets and KPIs
• Stay updated on industry trends and market conditions
• Provide regular reports and insights to managers and fellow team members

Preferred qualifications and experience:

• Minimum 1 year of proven experience in a sales or business development role, with a focus on outbound prospecting or lead generation
• Must be proficient in English and Portuguese
• Ability to meet and exceed achievable targets
• Foundational knowledge of computer networking and “how the internet works”
• Motivation, drive and a self-starting attitude
• Ability to collaborate effectively with cross-functional teams, such as sales and marketing
• Experience with CRM systems like Salesforce.com, proficiency in LinkedIn Sales Navigator, and familiarity with tools like Outreach.io or Salesloft would be advantageous
• Effective communicator with strong follow up skills
• Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment
• Adaptability, resilience, and the ability to handle rejection or objections in a positive manner
• Resolute desire to move up in other sales functions at Cloudflare
• Demonstrated ability to quickly grasp technical concepts and terminology 
• Ability to travel within and outside the United States as required

Key metrics for success in this role include:

• Making a minimum of 50 outbound calls per day 
• Sending a minimum of 30 targeted emails per day using Salesloft
• Generating a minimum of 2 qualified opportunities per week through calls, email and social outreach
• Actively managing and progressing sales cadences (Salesloft)
• Ensuring timely follow-up on all leads or inquiries within 24 hours
• Meeting or exceeding assigned sales targets and KPIs
• Keeping CRM data accurate and up-to-date at all times
• Receiving positive feedback from team members or manager

EquipmentShare is Hiring a Regional Director of Operations

EquipmentShare is searching for a Regional Director of Operations to help us oversee rental yards throughout the Mountain West region. This person is required to live within the region.

This region includes but is not limited to markets within Idaho, Nevada, Utah, Montana, Wyoming, Colorado, South Dakota and North Dakota. 

At EquipmentShare, we do things differently. We are more than a construction company and you are more than an employee. EquipmentShare, a nationwide construction technology and equipment solutions provider, is looking for skilled, curious hard-working problem solvers to add to our growing team. Despite our growing footprint, we run our company like a small business and put people first —which is why we offer a workplace like no other where team members collaborate, innovate and make meaningful contributions while accessing some incredible perks.

EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country in the next couple of years. 

Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we’ve built into our rental fleet. And it’s just the beginning of our journey to establishing a global presence. 

Your Opportunity to Grow With Us

The EquipmentShare team is a close-knit group of professionals who all share an interest in providing a service and product that improves our customer’s experience. Above all, we care about building something people want, and the only way to do that is by assembling a skilled, passionate and talented team. Our mission is to improve productivity and efficiency throughout the entire construction industry, and our people are how we make achieving that goal possible.

We’re seeking a Regional Director of Operations who loves a challenge and wants the opportunity to grow with a fast-paced company. Industry competitors often have layers of tenured management that create barriers to career advancement. The opportunity for career growth is unparalleled at EquipmentShare, where you’ll find no shortage of challenging yet fulfilling work, chances to build new skills and supportive teammates who will push you to achieve your best.  

Primary Responsibilities

• Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
• Responsible for building a team. Recruiting sources, interview, hire, train and develop amazing people. Conduct reviews and performance evaluations as necessary to produce positive results. Assist location personnel in training for all system requirements.
• Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
• Ensure branches in your district are successfully conducting safety and property audits each month
• Assist with your district’s branch logistical management as needed
• Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
• Assist with purchase order and requisition processing as needed
• Assist with vendor management and vendor onboarding processes as needed
• Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
• Establish reasonable and measurable goals with well-defined expectations for your team members
• Manage District Operations Manager(s) and provide support for the entire team
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations
• Frequent travel required across the region

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Before we bring on new team members, we take the time to really get to know them, their goals, strengths and natural talents, so we can place them in positions that fuel their passions, energy and motivation. We want our team members to experience a new level of fulfillment at work. Your only limitations are the ones you might place on yourself. 

Skills & Qualifications

• 10+ years of leadership experience in the equipment rental industry required
• Willingness to live within the specified region required
• History of working in the geographical area preferred
• Ability to travel up to 70% of the time required
• Valid driver’s license and a clean driving record
• Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
• Natural leadership skills and desire to take ownership of work
• Capable of juggling multiple tasks and wearing lots of hats at work
• Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
• Strong interpersonal and problem-solving skills
• Authorization to work in the U.S. without employer sponsorship of a Visa

 Why We’re a Better Place to Work

• Seriously great culture: Sure, we work hard, but family and personal wellbeing come first. Our workplace is supportive, fun and feels like a family-operated business… because it is!
• Health benefits and Life Insurance:Full medical benefits, rewards for healthy habits and an onsite gym with personal training available. 
• Competitive compensation packages plus a 401k match
• Casual work environment:Flexible and collaborative work environment with in-office and remote positions available
• Ergonomic setup and new tech
• Wellness benefits:On-site fitness facility, rock climbing wall, walking trail and chef-prepared meals and snacks.
• Rewards for your hard work:Gift cards, dinner for your family every month on us, happy hours and fun events to say thanks for your contribution 

At EquipmentShare, it’s more than just a job — it’s a calling. Apply today.

EquipmentShare is an EOE M/F/D/V

Role overview

The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

What you'll do 

• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.

What you'll bring

• 5+ years of direct sales experience
• Automotive experience required
• Willingness and ability to travel on a frequent basis within a defined territory
• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace
• Salesforce Experience a plus

Company Summary:

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.

Job Summary:

As a Senior Channel Manager you will be responsible for building out and supporting our ecosystem of partners spanning system integrators (SIs), consultants, value added resellers (VARs), managed security services providers (MSSPs) and strategic alliances. You will lead the recruitment and enablement of these partners and work closely with them and the associated account teams to drive end user adoption of Bugcrowd’s products and services.

Primary Responsibilities:

• This role ties to an individual territory with expectations to identify, recruit, and enable system integrators, consultancy, VARs, and MSSPs who service our mutual customers and prospects.  
• Develop and execute GTM partner plans that drive quantifiable results (sell with/sell through/sell through partner enablement, incentives, events, and joint product and services offerings.
• Partner with Account Teams + Sales Engineering to communicate Bugcrowd’s value to our prospective and signed partners to become a valued and strategic cyber security partner. 
• Work with sales management and other internal resources (Professional Services, Product, Sales Engineering, Customer Success) to define the specific engagement for partners and mutual prospects.
• Negotiate and sign partners to drive Bugcrowd product + service adoption and partner differentiation and profitability. 

Knowledge, Skills, and Abilities:

• 3-5 years in sales or channel sales and preferably prior experience selling
• Ability to describe complex topics in a clear, concise manner and can effectively present and position product + service offerings to partners and prospects (C suite, practice leads, engineers and `industry thought leaders)
• Prior experience working in early stage channel growth
• Excellent written, verbal, visual communication skills and strong work ethic 
• Ability to travel. (25%-50%)
• Previous experience and relationships with national security VARs preferred
• Supporting cyber security products preferred
• Experience working in US Federal and SLG is a bonus
• AWS Marketplace experience is a bonus

Pay Range Disclosure: 

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for the Senior Channel Manager position is $140,000 - $160,000.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Working Conditions and Physical Requirements:

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

ADA Statement:

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Culture

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.

Disclaimer

Apply at: https://www.bugcrowd.com/about/careers/

Company Summary:

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.

Job Summary:

As a Senior Channel Manager you will be responsible for building out and supporting our ecosystem of partners spanning system integrators (SIs), consultants, value added resellers (VARs), managed security services providers (MSSPs) and strategic alliances. You will lead the recruitment and enablement of these partners and work closely with them and the associated account teams to drive end user adoption of Bugcrowd’s products and services.

Primary Responsibilities:

• This role ties to an individual territory with expectations to identify, recruit, and enable system integrators, consultancy, VARs, and MSSPs who service our mutual customers and prospects.  
• Develop and execute GTM partner plans that drive quantifiable results (sell with/sell through/sell through partner enablement, incentives, events, and joint product and services offerings.
• Partner with Account Teams + Sales Engineering to communicate Bugcrowd’s value to our prospective and signed partners to become a valued and strategic cyber security partner. 
• Work with sales management and other internal resources (Professional Services, Product, Sales Engineering, Customer Success) to define the specific engagement for partners and mutual prospects.
• Negotiate and sign partners to drive Bugcrowd product + service adoption and partner differentiation and profitability. 

Knowledge, Skills, and Abilities:

• 3-5 years in sales or channel sales and preferably prior experience selling
• Ability to describe complex topics in a clear, concise manner and can effectively present and position product + service offerings to partners and prospects (C suite, practice leads, engineers and `industry thought leaders)
• Prior experience working in early stage channel growth
• Excellent written, verbal, visual communication skills and strong work ethic 
• Ability to travel. (25%-50%)
• Previous experience and relationships with national security VARs preferred
• Supporting cyber security products preferred
• Experience working in US Federal and SLG is a bonus
• AWS Marketplace experience is a bonus

Pay Range Disclosure: 

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for the Senior Channel Manager position is $140,000 - $160,000.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Working Conditions and Physical Requirements:

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

ADA Statement:

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Culture

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.

Disclaimer