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Job Description

The Global Process Domain Leader is responsible for driving growth of crossflow process
membranes globally and to support the regional commercial teams with technical/process
expertise and with the positioning of the solution to the clients. The overall responsibility is to develop business opportunities with our core products and associated flow schemes in new markets/applications with process membranes across all channels to market, including Products, Projects, and Services. The portfolio includes Industrial FRP, Industrial Cage, Dairy
and NF/RO flat sheet membranes. The performance of the role will be measured on delivering on orders and revenue targets for the various membrane elements sold globally.

Essential Responsibilities
● Develop a compelling value proposition and commercial tools of the process application
with technical inputs coming from Product Managers and Product Applications
● Present the value proposition and the business case to the regional sales and marketing
teams so that new opportunities can be discovered in targeted markets
● Fully align the sales strategy with the regional teams and measure the pipeline
development and deal closure through Salesforce
● Partner up with prospective clients and provide deep technical/process support focused
on new application with spiral wound process membranes
● Maintain a deep knowledge of Winflows and design parameters for various process
applications when applying RO and NF membranes within industrial applications.
● Enable regions to upsell and cross-sell with domain expertise and differentiated value
proposition, including knowledge transfer and training
● Work closely with the Product Application team when incorporating NF/RO into new flow
sheets that drive value generation for the customers.
● Maintain close engagement with the technical and operation department of the key
clients in order to develop trust and long-standing relationship
● Co-develop and execute with regions the growth initiatives in new/emerging markets and
consolidate the selling of products or combination of products in existing markets
● Own the consolidation of customer VOC from the Regions and share it to the internal
stakeholders
● Support the development and growth of new and existing channel partners in alignment
with regional priorities and growth strategies
● Work with Product Applications to produce technical content for marketing collateral.

Qualifications

Requirements

● Ability to understand complex flow sheets and perform mass balances.
● Proven experience working with the suite of models within the process membrane
product hierarchies.
● Demonstrated experience to interact with customers, understand their
challenges/opportunities, and drive them to profitable growth through the technical and
process selling.
● Develop commercial tools to communicate the value proposition for future process
applications.

● Deep understanding of the NF/RO membrane portfolio and how it can be applied with
other technologies like UF/MBR or E-separation.
● Consolidate commercial growth vision and strategies by region, product, and channel to
market.
● Sound commercial and developed business acumen with strong analytical skills is
required. Understanding the industry and associated market drivers and trends.
● Support commercial launch of products and validation of value propositions.

Qualifications

● Bachelor’s degree in Mechanical or Chemical Engineering is preferred
● At least 10 years of membrane experience associated with Nanofiltration and Process
Reverse Osmosis application.
● Ability to lead and work with cross-functional teams to help build effective value
propositions to assist sales teams.
● Minimum of six years of experience in the NF/RO process/product application.
● Strong business analysis, problem solving, and strategy development skills.
● Ability to interact at all levels of the organisation and with other businesses functions.
● Willingness and ability to travel < 50% of the time
● Effective verbal and written communication skills
● Leadership experience managing global teams as well as managing other director level
leaders

Salary Range: $79,400 - $100,000

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Job Description

The Divisional Vice President will manage a team of Account Executives, focused on embedded analytics and data integration solutions. You will communicate, implement and execute sales activities and strategies to maximize sales bookings in line with corporate objectives, as well as assume responsibility for accurately forecasting monthly, quarterly and annual bookings. You will also lead the new logo acquisition sales function covering the NA territory. You will report into the Vice President of Sales, Data & Analytics. The role is a remote position.

Responsibilities include:

• Hire, manage, coach, and develop a team of metrics driven, high performing account executives to maximize individual and team performance to meet corporate revenue targets.
• Implement strategies to achieve sales results by successfully managing a team of account executives focusing on net-new revenue growth.
• Assume responsibility for sales objectives.
• Design and implement a data-driven sales plan that achieves revenue growth targets.
• Own objective setting, coaching and performance for a team of account executives
• Forecast accurately & deliver against this commitment.
• Engage in leading the sales team to proper sales activity, pipeline creation and quarterly bookings success.
• Deliver coaching throughout the sales process to help sales executives achieve their goals.
• Provide direction, development, and inspiration to team members.
• Manage the hiring, staffing, and maintaining of a diverse and effective workforce.
• Customarily and regularly engage at client and partner facilities.
• Contribute to territory planning and properly setting sales targets.
• Participate with the account executives throughout the account planning process.
• Use Salesforce.com to manage all aspects of a sales pipeline and provide accurate forecasts on a weekly basis.
• Demonstrate our values in everything they do.

Qualifications

• Bachelor's Degree or equivalent relevant professional experience
• 2+ years of experience leading and managing a B2B Software sales team, focused on New Logo
• 3+ years experience in B2B software or technology sales
• Exemplary organization and negotiation skills
• Demonstrated experience as a strategic thinker who can use data to quickly capitalize on business opportunities and mitigate emerging challenges
• Exceptional listening, communication, and presentation skills
• Demonstrated ability to successfully manage a high-volume enterprise sales pipeline and forecast accurately to executives
• Experience and proven success handling difficult customer situations
• Excellent mentoring, coaching and people management skills
• Comfortable working in a fast-paced, high-growth entrepreneurial environment
• Ability to travel up to 50%

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Job Description

Role/Purpose

Technical Consultants work with many different leading-edge firms to help them implement and adopt new technologies across a variety of exciting projects. In this role, they specify and implement technology-based solutions to help clients address issues and achieve business goals. A Technical Consultant functions as a trusted advisor to organizations by helping them incorporate practices into their workflows through leveraging strong industry knowledge, in-depth technology product knowledge and business acumen. They also assist the client in implementing these solutions on actual building design projects.

What does a Technical Consultant do?

• Assesses current client business processes, recommends and implements solutions to meet client needs. Works closely with clients to document business goals and related procedures.
• Communicates with internal team members and clients as necessary to ensure project success.
• Produces project deliverables on time and on budget.
• Executes solution implementation, including any task that might be necessary to complete project deliverables. Examples include training or mentoring, software configuration, content creation, development of simulation models/studies, preparation of documentation, etc.
• Writes deliverable documents including procedures guides, flow charts, best practices guides, agendas, and follow up memos.

Principle Duties and Responsibilities:

• Meets with clients either in-person or via virtual conferencing software to gain an understanding of current design projects and present workflows, determine areas of improvement, and extract deliverable requirements for projects that involve significant product customization, client-specific implementation activity, and/or out-of-the-box functionality.
• Executes solution implementation.
• Works to perform tasks necessary to produce project deliverables – independently or collaboratively. Typically requires the creation of work product (such as software configuration, templates, sample drawings, etc.), development and delivery of custom training or mentoring services, and/or creation of project documentation such as best practice guides.
• Works together with Sales Executives and clients as a business partner in a trusted technology advisor role.  Manage client expectations and provide long-term guidance to improve design and software efficiencies.

Qualifications

• Three (3) years minimum working experience in the construction industry.
• Bachelors or Associates degree or relevant experience in construction.
• Proficiency in construction management technology on the construction site.
• Knowledge and expertise in implementing construction management solutions.
• Experience with project cost management.
• Process and workflow analysis skills and direct experience.
• Ability to travel throughout the US and occasionally to Canada (10%)
• Experience in BIM/VDC management and execution is a plus.
• Experience in construction coordination and clash detection a plus

Software knowledge and capabilities:

• Working knowledge of Autodesk Construction Cloud solutions
  • Autodesk Build, Cost Management
  • Pype
  • ProEST
  • Takeoff
• Beneficial software skills:
  • AutoCAD, Revit, Navisworks Manage, BIM Collaborate Pro

Candidate Characteristics:

• Desire to implement new technology with a variety of top AEC firms to improve design and construction processes.
• Strong interpersonal communication, presentation, organization, planning and project management skills.
• Works independently and can manage multiple priorities.
• Initiative with strong analytical and problem-solving skills.
• Strong business acumen, high energy, self-motivated and able to work under pressure.
• Reacts positively to change and performs other duties as assigned.
• Technical sales experience a plus.
• Comfortable presenting in front of small and larger audiences
• Understanding of and experience in all aspects of design and construction industry practices.
• Ability to tee-up conversations, ask thought provoking questions, see and probe problems.
• Can manage multiple priorities, multitask, meets deadlines, and prioritize requests.

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Job Description

We are looking for a Sales Account Executive to join our team. This individual will specialize in Archibus Facilities Management solutions and play a pivotal role in the expansion of our client base and revenue. You must be highly motivated, adaptable, customer-focused, curious, and a continuous learner to succeed at IMAGINiT.

Responsibilities:

• In partnership with Sales Management develop a winning sales strategy and execute on key initiatives
• Generate new account business through proactive prospecting and consultative selling
• Cultivate relationships with key decision makers to solve important business problems
• Manage full sales cycle from researching accounts to closing business.
• Leading account strategy sessions with current clients, prospects, and internal teams.
• Developing and delivering presentations and proposals.
• Increasing IMAGINiT visibility in the industry by attending networking events, using social media, referrals, etc.

• Collaborating across IMAGINiT business enterprise and other Manufacturing partners to secure customer business.

Qualifications

• 5+ years of direct sales experience selling software solutions to mid-size and large enterprises
• Experience selling Enterprise solutions into Health Care, Energy or Government a plus.
• Measurable track record in new business development and overachieving sales team targets.
• Fanatical prospector with demonstrated success breaking into new accounts.
• Strong business acumen with an ability to influence key decision makers.
• Excellent communication, organizational and planning skills
• Formal consultative sales training a plus
• Willingness and ability to travel 20% within the territory.

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Job Description

The Medical Director provides scientific and strategic direction for all tactical medical communications activities for assigned therapeutic areas and products and partners with the Account Services, Creative Services, Editorial Services, and Project Management departments and clients to develop branded and unbranded medical and promotional communications for healthcare professional (HCP) and patient audiences. The Medical Director participates as a department representative at internal functions requiring scientific input, participates in strategy and scientific/medical components of new-business development activities, represents the company at client meetings at which scientific expertise is needed for the planning or acquisition of future projects, and interacts with clients, faculty, key clinical experts, and patients in support of pharmaceutical advertising/promotional initiatives.

Job Duties

Medical Services

• Provide scientific direction, support, and leadership for all strategic and tactical communications activities for assigned therapeutic areas and products
• Develop clinical content for branded and unbranded medical and promotional communications tactics and activities, including hands-on writing and annotation of content for HCP and patient educational material/brochures, videos, websites, and other multimedia initiatives
  • Effectively communicate complex medical and scientific concepts in a clear, engaging, audience-appropriate manner
  • Ensure scientific integrity, accuracy, and clinical relevance of all materials
  • Support projects toward development across multiple brands
  • Review, analyze, and interpret current product literature and leverage information to support promotional claims 
  • Interpret and apply clinical data; use clinical expertise to benchmark client versus competitor products
• Assume final responsibility for content of assigned projects, including relevance, technical accuracy, audience appropriateness, strategy, and consistency with communications plan
• Present and appropriately defend promotional materials to client review committees for approval and apply resulting comments while maintaining the integrity and objectives of the material
• Maintain up-to-date knowledge of medical scientific information related to assigned therapeutic areas, products, and competitors
• Generate strategically sound project ideas and maintain a proactive approach on initiatives for existing and prospective clients
• Work in conjunction with Account Services and Project Management departments to develop logical and attainable timelines for project completion
• Provide mentorship/guidance, support, and feedback to junior medical team members, copywriters, and freelance contract writers as needed during the content development process
• Follow all internal processes and procedures with regard to workflow and development of deliverables
• Attend professional meetings (live or virtual) to maintain relationships with clients and opinion leaders, and to remain abreast of up-to-date therapeutic area and competitive landscape information
• Assist in designing healthcare professional and patient market research to more clearly define audience attitudes and behaviors
• Keep core teams and management informed of status of ongoing projects

Internal and External Relationships

• Build effective working relationships with internal and external stakeholders
• Build strong client relationships; inspire client confidence
• Collaborate with internal and external personnel from all disciplines to ensure innovative solutions to client needs related to new business and existing work
• Communicate and collaborate with faculty and key opinion leaders on programs to meet strategic objectives through relationship building and use of scientific expertise; note, synthesize, and interpret feedback and insights to drive actionable strategy and tactics

Business Development

• Support new-business teams to ensure data are medically sound and teams are well informed about all medical aspects of the product
• Assist in the development of new-business presentations by analyzing and synthesizing literature, pharmacologic attributes, clinical data, product profile and strategy, and market research into a strategic application for capabilities
• Represent Synchrony at capabilities presentations and other new business–related meetings as a full-time, permanent resource that has had extensive relevant training and expertise
• Support the execution of healthcare professional and patient interviews as part of qualitative research for new-business presentations
• Help to identify potential clinical experts as advisors or research participants

Key Competencies

• Sound strategic and analytical thinking, planning, prioritization, and execution skills
• Ability to manage outcomes to win-win resolutions
• Strong creative design, conceptual, and visual story-telling skills
• Ability to effectively communicate both verbally and in writing
• Solid medical writing skills
• Exceptional organizational skills with adeptness at multitasking
• Flexibility and adaptability to change; ability to work under time constraints 
• Effective attention to detail and high degree of scientific and medical accuracy
• Ability to identify key issues and to creatively and strategically overcome challenges or obstacles
• High level of integrity, ethics, confidentiality, and accountability
• Ability to interact effectively in a team environment
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook)
• Ability to oversee, manage, and support priorities and workflow to ensure high-quality project execution according to project timelines and budgets
• Strong presentation and persuasion skills
  • Develops a clear point of view and tells a meaningful “story”
  • Demonstrates effectiveness in a variety of settings and group sizes with clients, peers, subordinates, and management
  • Confidently expresses both data/facts and more controversial topics
  • Commands attention and can manage group dynamics

Qualifications

Requirements

• PhD, PharmD, or MD
• Minimum of 3 years’ experience with at least 1 of the following key activities: medical education, medical communications campaigns, promotional medical/marketing initiatives, digital and interactive programs
• Ability to travel as client needs require
• Specific industry or therapeutic area expertise

Working Conditions

• Ability to travel as client needs require
• Ability to commit to extra and/or nontraditional hours as client needs require

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Job Description

Job Summary

As the Global HR Investigations and L&E Operations Director, you will drive key workstreams in the Global L&E program. You are an employee relations and investigations subject matter expert and can develop and maintain global HR programs, can provide expert, principled, pragmatic, solution-focused and commercially relevant advice to stakeholders at all levels of the organization. You must be a strategic enterprise level thinker with a global perspective. Must have a flexible-future oriented mind set ready to provide informed advice and risk assessments in the best interests of the enterprise and in the face of ambiguity and a dynamic and fast-paced environment.

Responsibilities

· You will develop, deliver, and maintain a global investigation program for HR-related complaints including risk, governance, education, reporting and monitoring workflows. Stay abreast of HR compliance best practices and actively contribute to defining standards for the organization;

· Lead and conduct investigations, as necessary, with a best-in-class mindset, including cases with high reputational risk, as well as develop training and train a cadre of HR investigators on best investigation practices. Develop, maintain and execute KPIs for HR investigations globally;

· Interact with stakeholders to raise awareness of labor and employment trends, emerging issues, remedial actions or enhancement to the HR investigations program.

· Provide expert consultative and problem-solving services to human resources managers and managers regarding HR policies and practices. Effective at translating broader principles or the spirit of the guidelines / practices to the current situation and determine recommendation.

· Partner with the Human Resources manager and the business to perform root cause analysis and drive lasting corrective actions;

· Identify gaps or inefficiencies in process and contribute to projects aimed at streamlining processes;

· Serve as the subject matter expert and escalation point on US employment laws, HR policies and processes. Create and develop training for HR on accommodations, leaves, reductions in force, discrimination, harassment, and other relevant HR policies and processes, as necessary;

· Assist with implementation and preparation of EEO-related reports to be submitted to applicable local, state and federal administrative agencies (including EEO-1, OFCCP, AAP, VETS and other similar reports) and track relevant deadlines to ensure compliance with agency requirements and submission obligations;

· Assist with review and analysis of supporting documentation for US reductions in force, restructures, and ad-hoc position eliminations;

· Assist in the creation and development and successful implementation of global HR policies and practices consistent with local laws and regulations. Actively project manage global L&E projects such as the building and maintenance of labor database, development and implementation of global performance improvement program, etc.;

· Any and all other duties that may be assigned from time to time.

Qualifications

· Bachelor’s degree; advanced degree or certification preferred (J.D., or paralegal or SPHR certification)

· Ten years of progressive human resources experience; five years of specialized experience in employee relations, or prior labor and employment experience in a corporate legal department or law firm

· Exceptional organizational skills with attention to detail

· Advanced Excel skills

· Highly collaborative instincts, deftly leveraging highly credible expertise with ability to influence others by providing a clear perspective on multifaceted issues

· Ability to drive cross-functional projects with complex and global stakeholders across all levels of seniority

· Passion for people development and carries a demonstrated track record of enabling a collaborative, respectful, and inclusive environment for all colleagues; and supports building the expertise of others

· Strong track record of proactively identifying opportunities for improvement and driving results

· Self-motivated, proactive learner. Seeks out opportunities to strengthen skillset and contribute at a higher level of impact. Learns from experiences and consistently applies learning as new business issues arise.

· Ability to manage multiple priorities in a fast-paced environment

· Project Management experience

· Ability to problem solve and think strategically in ambiguous situations

· Strong decision-making aptitude

· Solutions-oriented approach to problem solving

· Ability to travel up to 20

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Job Description

This isn't your typical SaaS AE job. Casebook is different. We started as a nonprofit and are now a for-profit Public Benefit Corporation (PBC) and B-Corp. We are mission-focused and customer-obsessed. Our collaborative team always does what's right for the customer. We reward our sales team with reasonable quotas, high commissions, great benefits, and the knowledge that they're helping the helpers every day. We hire experienced account executives with proven experience in nonprofit and/or government sales. That you? If so, keep reading. 

This is a remote, territory-based position. Candidates MUST reside in the territory, have access to a home office with high-speed internet and be able to work a standard workday in the local time zone. 

This territory includes the Great Lakes (Ohio, Indiana, Michigan, Illinois, Wisconsin, Minnesota), Iowa, and Kentucky. 

Key Job Responsibilities 

• Share the benefits of Casebook’s products to prospective customers in the  eastern United States and Canada: 

  • Local and state government agencies and departments, 

  • SMB nonprofits in human services/social services, 

  • Tribal government organizations. 

• Develop and execute a territory plan to achieve the revenue necessary to attain quota. Quota is 3x On Track Earnings (OTE). 

• Generate sales leads from existing and new relationships and follow up on marketing-generated leads.

• Maintain a healthy pipeline (3.5-4x quota) and provide accurate sales forecasts.

• Have the ability to establish strong business relationships with nonprofit and government leaders.

• Develop sales opportunities into signed deals.

• Monitor the market, maintaining an awareness of competitor activity and passing this information, through proper channels, to the product management and sales teams.

• Maintaining up-to-date records in the CRM (currently Hubspot)

• Ability to travel approximately up to 10%, sometimes on weekends for conferences, client meetings, or internal meetings.

Qualifications

• Dedication to the success of our customers

• Proven track record of success, preferably in the nonprofit, government, or education market. Experience selling into human services/social services organizations is preferred, as is SLED sales experience.

• Strong presentation skills and the ability to communicate professionally with high-level employees in Casebook's target market.

• Team players > lone wolves

• 2+ years of nonprofit or government sales experience (required)

• Unrestricted access to an internet connection of at least 25 Mbps during standard (local) business hours and access to a home office or dedicated workspace.

• BA/BS or equivalent education and/or work experience. 

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Job Description

The Director of People Operations and HR Systems will lead and optimize our people operations, ensuring efficiency, effectiveness, and compliance within the organization. The ideal candidate will possess exceptional leadership abilities, extensive experience in HR operations, and a strong background in project management. As the Director of People Operations and HR Systems, you will play a critical role in overseeing the operational aspects of our Human Resources department, driving process improvements, and ensuring accountability and delivery of high-quality Employee Relations and People Operations services. This is a very hands-on role for someone who enjoys getting in the weeds of the day-to-day operations with your team and engaging in high level strategy work with cross functional leaders. This is an ideal opportunity for a dynamic and visionary leader with significant people management experience to play a critical role in building and shaping a premier K-12 charter management organization committed to supporting students to graduate college and succeed in school and life.

This role reports directly to the Chief Talent Officer.

Responsibilities

• Develop strong organizational relationships as a strategic and trusted HR Advisor 
• Oversee HR Operations: Manage all aspects of HR operations, including but not limited to employee onboarding, offboarding, benefits administration, HRIS management, compliance, policy development, and employee records management and employee relations.
• Streamline HR Processes: Identify opportunities to optimize HR processes and procedures to improve efficiency, accuracy, and employee experience. Implement best practices and automation where applicable to streamline workflows and reduce manual effort.
• HRIS Management and Implementation: Provide strategic guidance and oversight for HRIS system ensuring optimal functionality, data integrity, and system performance. Collaborate with cross functional teams to implement enhancements, upgrades, and integrations to meet HR operational needs.
• Compliance and Policy Development: Ensure HR policies, procedures, and practices follow local, state and national labor laws, regulations, and industry standards. Assist in the development of standardized HR policies and guidelines, and maintaining up-to-date knowledge of relevant legislation.
• HR Metrics and Reporting: Develop and maintain HR metrics and analytics to assess the effectiveness of HR operations. Generate regular reports and executive score cards on key HR metrics, trends, and insights to support data-driven decision-making.
• Oversee execution of Employee Experience strategy.
• Act as an escalation point in the day-to-day on the People Operations team.
• Manage, develop, and provide leadership, guidance, and mentorship to team.
• Collaborate with executive leadership to define long-term goals related especially to employee engagement and retention.
• Create and manage a dashboard of KPIs to assess performance against People Operations department goals.
• Manage relationships with benefits vendors, review plans and recommend changes to maintain cost effectiveness/competitiveness, and provide guidance on benefits administration.

Qualifications

• K-12 Education, Charter School Management and/or similar mission driven Non-Profit experience highly preferred.
• A deep commitment to the mission of KIPP NC and an unwavering belief in the potential of all our students.
• An unwavering commitment to anti-racism, equity, and inclusion.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Extensive experience (10+ years) in Human Resources operations, with a focus on managing and optimizing Human Resources teams, processes and systems.
• Proven expertise in project management methodologies and tools, with a strong track record of successfully delivering complex projects on time and within budget.
• In-depth technical knowledge and hands-on experience with HRIS systems, with the ability to configure and optimize system functionality.
• Demonstration of in-depth knowledge and expertise of both Microsoft Office tools and Google suite, especially excel/google sheets is required.  
• Strong understanding of Human Resources processes and practices, including talent management, employee engagement, compensation, benefits, and Human Resources compliance.
• Experience scaling operations and/or providing HR support to multi-site organizations.
• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Analytical mindset and strong problem-solving abilities, with a focus on data-driven decision-making.
• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines.
• Relevant certifications such as PMP (Project Management Professional) and Human Resource certifications (e.g., PHR, SPHR, SHRM-CP & SHRM-SCP) are highly desirable.
• An entrepreneurial spirit and demonstrated success in building a program, department or organization.
• An understanding of the specific, unique characteristics of public charter schools, NC-specific knowledge a plus.
• Understanding and willingness to work in both rural and urban communities, including ability to travel up to five hours within North Carolina to visit schools across the state.
• Primarily remote but approximately 20% travel required as needed.
• Those living in North Carolina are preferred (Charlotte Metro, Raleigh, Durham, Chapel Hill, Rocky Mount/Eastern North Carolina areas ideal). Open to talent from neighboring states within a 4-6 hour drive (Georgia, South Carolina, Virginia, Tennessee). Must be able to travel quarterly to schools across the state of North Carolina and be available for in-person meetings). Must have reliable transportation. 

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