What we're building

At Tidelift, we are creating a mutually beneficial commercial model for open source where both creators and enterprise users get what they need, and the world gets even more healthy and secure software that improves our lives. We are the only company that partners with open source maintainers and pays them to:

1) implement industry-leading secure software development practices and validate the practices they follow so organizations can have the same confidence in the security of their open source that they have in their own code, and

2) contractually commit to continue these practices into the future so that organizations can confidently make long term investments in the packages they use.

We're well-funded and growing fast. You will play a large role in tackling challenging problems and helping expand the company, while learning alongside our experienced, values-driven, and remote-first team.

Find out more about us on tidelift.com,  listen to this recent podcast interview with our CEO Donald Fischer, this keynote presentation by cofounder Luis Villa and maintainer Jordan Harband at our annual Upstream conference, or read about how one large organization saved over $1.6M in manual package evaluation time and eliminated over 3000 points of risk in applications running in production by using Tidelift.  

The role

Tidelift is seeking a Senior Solutions Architect, reporting to our Head of Customer Success. At Tidelift, Solutions Architects act as customer-facing product experts, sharing knowledge with prospects and customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing post-sales interaction. A Solutions Architect is a key partner with our Sales team in ensuring customers understand the value and technical use cases for our products, as well as helping post-sale customers realize their strategic objectives and maximize value from their investment in Tidelift. Additionally, the Solutions Architect serves as the liaison between the customer and the Tidelift organization, collaborating with Product Management, Engineering, Sales, Customer Success, and others. They play a key role in the continuous feedback loop required for Tidelift’s ongoing success, and in refining our sales process. Solutions Architect is an individual contributor (IC) role.

Our prospects are primarily engineering, security, IT, or Open Source program leaders at companies ranging in size from 5,000 employees and up. Tidelift is working with companies to make it simple to trust, ship, and grow Open Source. Our product is not overly complicated, but our audience is very technical. As a product, Tidelift is all about helping our customers better manage Open Source usage in their companies and get more value out of it. Familiarity with the software development life-cycle, and the role Open Source plays in software development, as well as the day-to-day job of a software developer or team manager, will be strongly to your advantage in this role.

Responsibilities: 

• Partner with the sales team:
  • for technical demonstrations, presentations and discussions with prospects throughout the sales process, ensuring prospective customers understand the technical and business value of investing in Tidelift’s products
  • to develop and lead proof-of-concept and pilot efforts to aid prospects in their decision-making
• Provide immediate technical onboarding activities such as installation and training following investment in Tidelift by customers
• Provide in enablement and workshops to help customers and prospects leverage the full value of the Tidelift solution
• Provide insights to customers with respect to the availability and applicability of new features of the Tidelift solution
• Work with customers to understand and resolve complex Tidelift technical questions, issues or escalations
• Build deep relationships with people within customer and prospect environments to enable them to be Tidelift advocates
• Author scripts and reports to assist with customer automation and repeatable internal analyses
• Collaborate internally with Product and Engineering to take customer and prospect feedback to help improve the product
• Continuously improve your professional skills with a focus on personal mastery and team learning
• Assist in interviewing and team-building

Characteristics: 

• Strong desire to serve the cause of improving Open Source Software
• Alignment with Tidelift's core values of being inclusive, optimistic, additive, and practical
• Enthusiasm for working in a remote-first environment
• Ability to effectively and creatively solve difficult problems, whether they are technical or interpersonal in nature
  
• 5-7+ years of experience in the software industry is required
  • At least 2 of which must include customer-facing responsibilities (e.g. sales or sales engineering, customer success, consulting) 
• Exceptional verbal, written, and presentation skills, especially in technical demonstrations and discussions
• Proven ability to communicate with and influence internal and external developers, stakeholders, and executives
• Deep knowledge of software development lifecycle, development pipelines, DevOps processes and technologies
• Understanding of the role Open Source software plays in modern software development
• Understanding of software supply-chain assurance (especially as it applies to Open Source software), dependency management, and/or risk analysis
• Experience working with organizations of all sizes, especially enterprises
• Strong technical, analytic and problem solving skills
• Professional experience in at least one of DevOps, Security, Open Source, and Engineering is required
• Availability and willingness to travel up to 20% (mainly US domestic) for events, conferences, and onsite visits with customers
• Ability to manage time and energy effectively in a remote environment
• B.Sc. in Computer Science, or equivalent experience
• Security clearance a plus

Starting pay: 

• $165,000 per year base salary
• Opportunity to earn up to$40,000 per year in variable compensation
• Generous stock option grant

Our values

We’re trying to build a healthy, values-driven culture. We want to be:

• Optimistic:We see an amazing future ahead, and want to inspire others to share in it. This is both internal—building each other up and looking for the best in people—and external—we know open source is awesome, and we want to make it even better.
  
  
• Practical:We know words and ideas alone won’t change lives. We help people most by creating a pragmatic, viable, and sustainable business that works for everyone. So we care about usability, design, and honest assessment of costs and benefits.
  
  
• Additive:We want an environment that encourages and inspires growth, both for individuals and for the open source community as a whole. That means embracing a growth mindset, and valuing culture-add over culture-fit.
  
  
• Inclusive:We believe technology will be stronger when it better reflects the voices and ideas of society as a whole. So we want people from different backgrounds and experiences to not just be represented, but to be heard, valued, and flourish. We do not tolerate discrimination or harassment.

To find out more about how we live these in practice, we’ve written more aboutliving our values “inside and out”. 

Working at Tidelift

We are (and have been) remote-first from day 1. In this role you would have the option to work remotely from anywhere in the US. We get together in person 2-4 times a year, so some ability to travel is required (though we aim not to require travel on weekends). We’ve written more about how we do remote work here,here, andhere. 

We believe in the urgency of our mission and the importance of doing good work, but also know this is a marathon and not a sprint. Hours are flexible when necessary to meet personal needs (like child, medical, or elder care).

Compensation, benefits and career

Tidelift’sapproach to compensationis designed to ensure that we are staying true to our core values of being optimistic, additive, inclusive, and practical. We do this by:

• Rewarding tenure: We are optimists, believing that each of us is bringing our best to work each day. In this spirit, we provide predetermined raises of at least 3% each year based on the belief that you are working hard and learning more about Tidelift and your role, making yourself more valuable to the company every day. Each year we will refresh our model for rewarding tenure with new market data, and share an updated compensation trajectory with you.
  
  
• Holding firmly to a no-negotiation policy: In the spirit of our values to be inclusive and additive, we believe employees hired to perform the same role should receive the same compensation, regardless of location, negotiation prowess, prior salary, or years of experience prior to joining Tidelift. All Tidelift offers have compensation packages that are determined prior to the start of recruitment. This, along with a structured interview process, is intended to mitigate the effects of bothshifting criteria biasand theask gapon wages within Tidelift, and is an essential element of our equity, diversity, and inclusion strategy.
  
  
• Sharing our process transparently.You and your colleagues are doing important work, and we want to compensate you fairly in return. We transparently document how we approach compensation at Tidelift, including our methodology for calculating initial offers, raises, and promotions, so that you know exactly what you can expect from us over your career here.

In addition to cash and equity compensation, Tidelift offers medical, dental, vision, disability, and life insurance as well as the ability to contribute pre-tax dollars to flexible spending and retirement (401k) accounts. As a remote-first company, we offer a variety of remote work stipends to cover expenses such as co-working spaces, internet, and phone connections. Finally, all employees have access to generous vacation and gender-neutral parental leave policies as well as the ability to reimburse up to $5k annually for their own professional development.

How to apply

Fill out the form below. We'd love it if you add a thoughtful note about your goals and your background. We’ll get back to you promptly!

How will this role have an impact?
The Clinical Network Lead (Training) is responsible for clinical and operational leadership and strategic oversight of Signify Health’s 1099 New Hire provider network conducting virtual and in-home health risk evaluations.

Location:
This is a remote position with regional travel requirements.
*Candidates must reside and be licensed in one of the states in Signify Health’s Western Region which includes the following:  IA, IL, IN, KS, KY, MI, MN, MO, NE, OH, and WI.

Education & Licensing Requirements: 

• Board-certified Adult, Family, or Geriatric Nurse Practitioner, Physician’s Assistant, Board Certified, or Physician (MD/DO)
• State license (unencumbered) required; no history of prior license actions or board-ordered restrictions that would prevent obtaining licensure in additional states upon request
• Current credentialing with Signify Health or ability to obtain credentialing within one month of hire

What will you do?

• Responsible for ownership and development of Signify/provider relationship for all 1099 providers within a designated region from Day 91 onward, throughout their tenured contracted affiliation with Signify Health.
• Proactive clinical network engagement and recognition, as well as, targeted coaching and ongoing performance monitoring of 1099 Physicians, Nurse Practitioners, and Physician Assistants within a designated region.
• Utilize assigned intervention target data provided by the Operational Association to perform small group and individual coaching to providers who are not performing to Signify Health standards with a goal to effectively facilitate positive change in performance.
• Perform comprehensive, as well as, targeted review of clinical documentation in order to identify appropriate coaching opportunities with follow-up 1:1 coaching.  
• Perform in-person and virtual ride-alongs with providers
• Identify and promptly escalate providers with potential compliance or continued quality concerns
• Maintain accurate and timely documentation of actions and interventions in Salesforce. 
• Collaborate with multiple departments to address and ensure high-value services within the provider network.
• Collaborate with relevant internal stakeholders to ensure a high quality provider experience
• Participate in staff meetings, conference calls, and other meetings as needed
• Provide urgent or emergent support to field providers in real time
• Attend training sessions to acquire/enhance skills related to programs offered
• Actively participate in committees, webinars, and other special projects 
• Complete reports/projects/tasks as requested by the Senior Regional Manager
• Ability to travel up to 50% of the time including ad hoc travel as needed:
• Complete a minimum of 2 full weeks of in-home evaluations for Signify Health annually in high need areas. 
• Obtain additional state licenses as requested by Signify Health. 
• Complete regional tours which includes consecutive days of in-field ride-alongs and hosting of office hours/dinner events within the assigned region; minimum travel requirements subject to change depending on business needs. 
• Host Regional Provider focused events and give formal presentations to provider network
• Required to complete minimum prescribed coaching interventions as defined by the business needs. The minimum requirements may fluctuate to accommodate business needs
• Provide cross-regional and cross-discipline coverage assistance as needed
• Perform other incidental and related duties as assigned

Working Conditions Include: 

• Fast-paced environment with frequent interruptions
• Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours may be required to meet project deadlines as needed
• Occasional evening and weekend calls
• Occasional lifting requirements of 20 pounds unassisted
• Frequent air travel
• Frequent overnight hotel stays 
• Driver’s license must be in good standing with the ability to travel by vehicle

*Candidates must reside and be licensed in one of the states in Signify Health’s Western Region which includes the following:  IA, IL, IN, KS, KY, MI, MN, MO, NE, OH, and WI. 

Basic Requirements:

• 2 or more years of experience conducting health risk evaluations
• 2 or more years of clinical experience pertinent to the member population(s) in which oversight is provided
• Experience managing teams
• Experience with remote employees
• Demonstrated clinical and documentation skills
• Possess knowledge of health risk evaluations including HEDIS, stars, and risk-adjustment
• Fluently speak, read, and write in English
• Excellent verbal and written communication skills
• Ability to identify, analyze, and resolve business issues through solution-oriented projects
• Ability to effectively navigate difficult conversations with high level of empathy and professionalism
• Ability to perform in a high-pressure environment and/or crisis situation and render good decisions to resolve problems
• Ability to respond and prioritize internal and external business requests with urgent deadlines
• Ability to work well with diverse team members of various backgrounds and experience levels
• Basic skills in MS Office; moderate skills in Google Suite; proficient navigation of spreadsheets 
• Effective calendar management; ability to plan out monthly schedule in order to meet monthly productivity expectations 

Preferred Requirements:

• Ability to adapt to rapidly changing business needs and tolerance for ambiguity
• Previous public speaking, training and presentation experience preferred
• Experience with oversight of 1099 contractors

Compensation:
The base salary hiring range for this position is $97,000 to $161,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Helpful Links to check out:

Signify Culture 
The Signify Story
Check Out The Signify Blog
CVS Healthspire - Health Care Services

How will this role have an impact?
The Clinical Network Lead (Training) is responsible for clinical and operational leadership and strategic oversight of Signify Health’s 1099 New Hire provider network conducting virtual and in-home health risk evaluations.

Location:
This is a remote position with regional travel requirements.
*Candidates must reside and be licensed in one of the states in Signify Health’s Eastern Region which includes the following:  CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, and WV.

Education & Licensing Requirements: 

• Board-certified Adult, Family, or Geriatric Nurse Practitioner, Physician’s Assistant, Board Certified, or Physician (MD/DO)
• State license (unencumbered) required; no history of prior license actions or board-ordered restrictions that would prevent obtaining licensure in additional states upon request
• Current credentialing with Signify Health or ability to obtain credentialing within one month of hire

What will you do?

• Responsible for ownership and development of Signify/provider relationship for all 1099 providers within a designated region from Day 91 onward, throughout their tenured contracted affiliation with Signify Health.
• Proactive clinical network engagement and recognition, as well as, targeted coaching and ongoing performance monitoring of 1099 Physicians, Nurse Practitioners, and Physician Assistants within a designated region.
• Utilize assigned intervention target data provided by the Operational Association to perform small group and individual coaching to providers who are not performing to Signify Health standards with a goal to effectively facilitate positive change in performance.
• Perform comprehensive, as well as, targeted review of clinical documentation in order to identify appropriate coaching opportunities with follow-up 1:1 coaching.  
• Perform in-person and virtual ride-alongs with providers
• Identify and promptly escalate providers with potential compliance or continued quality concerns
• Maintain accurate and timely documentation of actions and interventions in Salesforce. 
• Collaborate with multiple departments to address and ensure high-value services within the provider network.
• Collaborate with relevant internal stakeholders to ensure a high quality provider experience
• Participate in staff meetings, conference calls, and other meetings as needed
• Provide urgent or emergent support to field providers in real time
• Attend training sessions to acquire/enhance skills related to programs offered
• Actively participate in committees, webinars, and other special projects 
• Complete reports/projects/tasks as requested by the Senior Regional Manager
• Ability to travel up to 50% of the time including ad hoc travel as needed:
• Complete a minimum of 2 full weeks of in-home evaluations for Signify Health annually in high need areas. 
• Obtain additional state licenses as requested by Signify Health. 
• Complete regional tours which includes consecutive days of in-field ride-alongs and hosting of office hours/dinner events within the assigned region; minimum travel requirements subject to change depending on business needs. 
• Host Regional Provider focused events and give formal presentations to provider network
• Required to complete minimum prescribed coaching interventions as defined by the business needs. The minimum requirements may fluctuate to accommodate business needs
• Provide cross-regional and cross-discipline coverage assistance as needed
• Perform other incidental and related duties as assigned

Working Conditions Include: 

• Fast-paced environment with frequent interruptions
• Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours may be required to meet project deadlines as needed
• Occasional evening and weekend calls
• Occasional lifting requirements of 20 pounds unassisted
• Frequent air travel
• Frequent overnight hotel stays 
• Driver’s license must be in good standing with the ability to travel by vehicle

*Candidates must reside and be licensed in one of the states in Signify Health’s Eastern Region which includes the following:  CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, and WV.

Basic Qualifications:

• 2 or more years of experience conducting health risk evaluations
• 2 or more years of clinical experience pertinent to the member population(s) in which oversight is provided
• Experience managing teams
• Experience with remote employees
• Demonstrated clinical and documentation skills
• Possess knowledge of health risk evaluations including HEDIS, stars, and risk-adjustment
• Fluently speak, read, and write in English
• Excellent verbal and written communication skills
• Ability to identify, analyze, and resolve business issues through solution-oriented projects
• Ability to effectively navigate difficult conversations with high level of empathy and professionalism
• Ability to perform in a high-pressure environment and/or crisis situation and render good decisions to resolve problems
• Ability to respond and prioritize internal and external business requests with urgent deadlines
• Ability to work well with diverse team members of various backgrounds and experience levels
• Basic skills in MS Office; moderate skills in Google Suite; proficient navigation of spreadsheets 
• Effective calendar management; ability to plan out monthly schedule in order to meet monthly productivity expectations 

Preferred Qualifications:

• Ability to adapt to rapidly changing business needs and tolerance for ambiguity
• Previous public speaking, training and presentation experience preferred
• Experience with oversight of 1099 contractors

Compensation:
The base salary hiring range for this position is $97,000 to $135,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Helpful Links to check out:

Signify Culture 
The Signify Story
Check Out The Signify Blog
CVS Healthspire - Health Care Services

How will this role have an impact?
The Clinical Network Lead is responsible for clinical and operational leadership and strategic oversight of Signify Health’s 1099 provider network (tenured) conducting virtual and in-home health risk evaluations. 

Location:
This is a remote position with regional travel requirements.
*Candidates must reside and be licensed in one of the states in Signify Health’s Eastern Region which includes the following:  CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, and WV.

Education & Licensing Requirements: 

• Board-certified Adult, Family, or Geriatric Nurse Practitioner, Physician’s Assistant, Board Certified, or Physician (MD/DO)
• State license (unencumbered) required; no history of prior license actions or board-ordered restrictions that would prevent obtaining licensure in additional states upon request
• Current credentialing with Signify Health or ability to obtain credentialing within one month of hire

What will you do?

• Responsible for ownership and development of Signify/provider relationship for all 1099 providers within a designated region from Day 91 onward, throughout their tenured contracted affiliation with Signify Health.
• Proactive clinical network engagement and recognition, as well as, targeted coaching and ongoing performance monitoring of 1099 Physicians, Nurse Practitioners, and Physician Assistants within a designated region.
• Utilize assigned intervention target data provided by the Operational Association to perform small group and individual coaching to providers who are not performing to Signify Health standards with a goal to effectively facilitate positive change in performance.
• Perform comprehensive, as well as, targeted review of clinical documentation in order to identify appropriate coaching opportunities with follow-up 1:1 coaching.  
• Perform in-person and virtual ride-alongs with providers
• Identify and promptly escalate providers with potential compliance or continued quality concerns
• Maintain accurate and timely documentation of actions and interventions in Salesforce. 
• Collaborate with multiple departments to address and ensure high-value services within the provider network.
• Collaborate with relevant internal stakeholders to ensure a high quality provider experience
• Participate in staff meetings, conference calls, and other meetings as needed
• Provide urgent or emergent support to field providers in real time
• Attend training sessions to acquire/enhance skills related to programs offered
• Actively participate in committees, webinars, and other special projects 
• Complete reports/projects/tasks as requested by the Senior Regional Manager
• Ability to travel up to 50% of the time including ad hoc travel as needed:
• Complete a minimum of 2 full weeks of in-home evaluations for Signify Health annually in high need areas. 
• Obtain additional state licenses as requested by Signify Health. 
• Complete regional tours which includes consecutive days of in-field ride-alongs and hosting of office hours/dinner events within the assigned region; minimum travel requirements subject to change depending on business needs. 
• Host Regional Provider focused events and give formal presentations to provider network
• Required to complete minimum prescribed coaching interventions as defined by the business needs. The minimum requirements may fluctuate to accommodate business needs
• Provide cross-regional and cross-discipline coverage assistance as needed
• Perform other incidental and related duties as assigned

Working Conditions Include: 

• Fast-paced environment with frequent interruptions
• Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours may be required to meet project deadlines as needed
• Occasional evening and weekend calls
• Occasional lifting requirements of 20 pounds unassisted
• Frequent air travel
• Frequent overnight hotel stays 
• Driver’s license must be in good standing with the ability to travel by vehicle

*Candidates must reside and be licensed in one of the states in Signify Health’s Eastern Region which includes the following:  CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, and WV.

Basic Requirements:

• 2 or more years of experience conducting health risk evaluations
• 2 or more years of clinical experience pertinent to the member population(s) in which oversight is provided
• Experience managing teams
• Experience with remote employees
• Demonstrated clinical and documentation skills
• Fluently speak, read, and write in English
•  
• Excellent verbal and written communication skills
• Ability to adapt to rapidly changing business needs and tolerance for ambiguity
• Ability to identify, analyze, and resolve business issues through solution-oriented projects
• Ability to effectively navigate difficult conversations with high level of empathy and professionalism
• Ability to perform in a high-pressure environment and/or crisis situation and render good decisions to resolve problems
• Ability to respond and prioritize internal and external business requests with urgent deadlines
• Proven ability to prioritize and multitask
• Ability to work well with diverse team members of various backgrounds and experience levels
• Basic skills in MS Office; moderate skills in Google Suite; proficient navigation of spreadsheets 
• Effective calendar management; ability to plan out monthly schedule in order to meet monthly productivity expectations 
• Possess knowledge of health risk evaluations including HEDIS, stars, and risk-adjustment

Preferred Requirements:
Prior knowledge or experience with oversight of 1099 contractors
Previous public speaking, training and presentation experience preferred

Compensation:
The base salary hiring range for this position is $97,000 to $161,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Helpful Links to check out:

Signify Culture 
The Signify Story
Check Out The Signify Blog
CVS Healthspire - Health Care Services

How will this role have an impact?
The Clinical Network Lead is responsible for clinical and operational leadership and strategic oversight of Signify Health’s 1099 provider network (tenured) conducting virtual and in-home health risk evaluations. 

Location:
This is a remote position with regional travel requirements.
*Candidates must reside and be licensed in one of the states in Signify Health’s Central Region which includes the following:  IA, IL, IN, KS, KY, MI, MN, MO, NE, OH, and WI. 

Education & Licensing Requirements: 

• Board-certified Adult, Family, or Geriatric Nurse Practitioner, Physician’s Assistant, Board Certified, or Physician (MD/DO)
• State license (unencumbered) required; no history of prior license actions or board-ordered restrictions that would prevent obtaining licensure in additional states upon request
• Current credentialing with Signify Health or ability to obtain credentialing within one month of hire

What will you do?

• Responsible for ownership and development of Signify/provider relationship for all 1099 providers within a designated region from Day 91 onward, throughout their tenured contracted affiliation with Signify Health.
• Proactive clinical network engagement and recognition, as well as, targeted coaching and ongoing performance monitoring of 1099 Physicians, Nurse Practitioners, and Physician Assistants within a designated region.
• Utilize assigned intervention target data provided by the Operational Association to perform small group and individual coaching to providers who are not performing to Signify Health standards with a goal to effectively facilitate positive change in performance.
• Perform comprehensive, as well as, targeted review of clinical documentation in order to identify appropriate coaching opportunities with follow-up 1:1 coaching.  
• Perform in-person and virtual ride-alongs with providers
• Identify and promptly escalate providers with potential compliance or continued quality concerns
• Maintain accurate and timely documentation of actions and interventions in Salesforce. 
• Collaborate with multiple departments to address and ensure high-value services within the provider network.
• Collaborate with relevant internal stakeholders to ensure a high quality provider experience
• Participate in staff meetings, conference calls, and other meetings as needed
• Provide urgent or emergent support to field providers in real time
• Attend training sessions to acquire/enhance skills related to programs offered
• Actively participate in committees, webinars, and other special projects 
• Complete reports/projects/tasks as requested by the Senior Regional Manager
• Ability to travel up to 50% of the time including ad hoc travel as needed:
• Complete a minimum of 2 full weeks of in-home evaluations for Signify Health annually in high need areas. 
• Obtain additional state licenses as requested by Signify Health. 
• Complete regional tours which includes consecutive days of in-field ride-alongs and hosting of office hours/dinner events within the assigned region; minimum travel requirements subject to change depending on business needs. 
• Host Regional Provider focused events and give formal presentations to provider network
• Required to complete minimum prescribed coaching interventions as defined by the business needs. The minimum requirements may fluctuate to accommodate business needs
• Provide cross-regional and cross-discipline coverage assistance as needed
• Perform other incidental and related duties as assigned

Working Conditions Include: 

• Fast-paced environment with frequent interruptions
• Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours may be required to meet project deadlines as needed
• Occasional evening and weekend calls
• Occasional lifting requirements of 20 pounds unassisted
• Frequent air travel
• Frequent overnight hotel stays 
• Driver’s license must be in good standing with the ability to travel by vehicle

*Candidates must reside and be licensed in one of the states in Signify Health’s Central Region which includes the following:  IA, IL, IN, KS, KY, MI, MN, MO, NE, OH, and WI. 

Basic Requirements:

• 2 or more years of experience conducting health risk evaluations
• 2 or more years of clinical experience pertinent to the member population(s) in which oversight is provided
• Experience managing teams
• Experience with remote employees
• Demonstrated clinical and documentation skills
• Fluently speak, read, and write in English
•  
• Excellent verbal and written communication skills
• Ability to adapt to rapidly changing business needs and tolerance for ambiguity
• Ability to identify, analyze, and resolve business issues through solution-oriented projects
• Ability to effectively navigate difficult conversations with high level of empathy and professionalism
• Ability to perform in a high-pressure environment and/or crisis situation and render good decisions to resolve problems
• Ability to respond and prioritize internal and external business requests with urgent deadlines
• Proven ability to prioritize and multitask
• Ability to work well with diverse team members of various backgrounds and experience levels
• Basic skills in MS Office; moderate skills in Google Suite; proficient navigation of spreadsheets 
• Effective calendar management; ability to plan out monthly schedule in order to meet monthly productivity expectations 
• Possess knowledge of health risk evaluations including HEDIS, stars, and risk-adjustment

Preferred Requirements:
Prior knowledge or experience with oversight of 1099 contractors
Previous public speaking, training and presentation experience preferred

Compensation:
The base salary hiring range for this position is $97,000 to $161,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Helpful Links to check out:

Signify Culture 
The Signify Story
Check Out The Signify Blog
CVS Healthspire - Health Care Services