The Team:

Our team provides a scalable identity management infrastructure to support enterprise-grade authentication/authorization. We enable customers to access the right resources when needed while keeping them safe.

Our team mainly owns Celonis’s identity provider, user management, and API gateway services and we evolve those in different areas:

Secure the system which includes upgrading our technology to well-proven standards (e.g. OAuth 2.0), making sure our systems are performant, reliable, and available. Our service is at the core of our product, without it, customers cannot use EMS at all.

Making it easier for customers to get started, for example, through different solutions like Single Sign-On (via SAML or OIDC) or programmatic user provisioning and de-provisioning (via SAML-JIT or SCIM). 

Enabling new use cases, that are not possible without early infrastructure developments and changes (e.g. modernizing authorization and authentication to allow modern permission systems).

The work you’ll do:

Mentorship: you will need to build a strong relationship and understand the needs of the engineers around you. By sharing your experience and advice, you will help them to grow and advance on our engineer's ladder.
Source of truth: you will need to resolve doubts and suggest approaches for other engineers in the team, related to specific frameworks, define algorithms, design patterns, and best practices.
Providing engineering perspective: bring the engineering context and perspective into a product or company decision.
Exploration:be able to organize the work to explore different future approaches while succeeding on already scoped tasks.
Being Glue: doing the needed, but often invisible, tasks to keep the team moving forward and shipping its work.
Write code: help to implement your decisions and establish good practices for the whole of the team.

The qualifications you need:
Bachelor's or master's degree in a technical field (e.g., Computer Science, Software Engineering) or equivalent experience
10+ years of software engineering experience and performing similar roles.
 7+ years of experience as a Backend Engineer using Java
Experience with Go is a plus
Experience on identity providers, user management, and API gateway services(Must have)
Experience with security practices and concepts is a plus
Proven experience in building and running cloud-native distributed systems.
Able to demonstrate good skills across multiple technical areas besides the Backend, such as DevOps, Cloud Infrastructure 
Ability to analyze and design complex software.
Experience building scalable, fault-tolerant distributed systems.
Proven background in building cloud-native software in the Kubernetes ecosystem
Deep understanding of modern engineering practices (Git strategy, CI/CD, testing, …) 
Problem-first attitude: you’re able to understand the needs of our customers and see technology as a means to an end, not an end in itself.
Ability to quickly learn new things without tight supervision.
A proactive mindset and demonstrated experience in taking ownership.
Problem-solving attitude.
Collaborative team spirit.
Fluent in English.

As a Senior Fullstack Engineer for theApp SystemsTeam at Postscript, you will use your passion and expertise for software engineering to create powerful, engaging user experiences for shops onboarding onto Postscripts product offerings – including our AI offerings, and billing systems. Your work will contribute directly to the acquisition and retention of shops, and, to help make SMS their #1 revenue channel. You will be given the autonomy to grow to your full potential, and your contributions will directly impact our customers and Postscript’s bottom line.

Senior Fullstack Engineers at Postscript have a high impact on their team and on the wider engineering org through project leadership, technical expertise, and decision-making. As a Senior Engineer you will guide your team in weighing technical constraints and business priorities to make the necessary trade-offs to deliver customer value. Our primary stack is currently React, Python, and Go microservices, in a hybrid environment of monolithic and distributed architectures.

On the App Experience team our front end leverages React and Typescript, with a BE in either Go or python, with postgres, mongoDB, and snowflake as data sources. 

Your passion for building great products, especially in early-stage companies, will lead you to have a meaningful and positive impact on both the product and the company. In addition, you will have the opportunity to help expand the engineering team and build out architecture and processes as we scale.

This position is  fully remote in North America.

Primary duties

• Research, design, and deploy new technical solutions for a variety of ground-breaking projects
• Architect, build, and maintain REST APIs for external and internal customers
• Help architect and iterate on our growing list of onboarding tools
• Collaborate closely on a cross-functional team to deliver a world-class product
• Take ownership and get creative with your solutions, dive into bold ideas in order to achieve outstanding results
• Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes
• Guide your team to make optimal technical and product design decisions
• Mentor other engineers on best practices, standards, and learning opportunities
• Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

Requirements

• A track record as a software engineer who has led high performing teams or projects—SaaS experience preferred
• A proven career as a software engineer developing backend applications and APIs, hands-on expertise using Go, Python, and React
• Experience with relational and non-relational databases, and experience with database modeling
• Familiarity with building applications on AWS services
• Experience building modular, flexible architectures (maximizing readability and extensibility)
• Working familiarity with component design, state management, and testing in a React app
• History of pragmatically adopting new technology to support teamwork and great engineering, product, and design outcomes
• Stellar verbal and written communication skills
• Experience building great products (high growth, early stage tech preferred)
• Experience coaching and mentoring engineers

What We’ll Love About You

• You’re curious and enthusiastic—you love building things
• Energized by early stage companies and the opportunity to own and improve a new, fast-growing codebase
• You can drive technical decisions by measuring trade offs informed by both business priorities and technical needs
• You have empathy for users and enjoy helping others
• Strong attention to detail
• Bonus: Remote work experience. You love working on a remote-first team

What You’ll Love About Us

• Salary range of USD $170,000 - $200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

An overview of this role

The Runner team works closely with our other Verify teams to build our Continuous Integration (CI) system. Our Fleet Visibility engineers work to enable customers to more deeply integrate AI into their development processes, in one unified dashboard, allowing them to manage a GitLab Runner Fleet at scale and have deep visibility into CI/CD pipeline metrics. 

As our new Backend Engineer, you will help us continue to mature our functionality, reliability, performance, scalability, security, and usability as this key area of the product continues to evolve. To help GitLab CI remain a best in class solution, you will play a key role, along with your fellow team members, to design and develop new features, while maintaining and expanding existing ones.

Some of the things we have recently been working on include:

• Runner Fleet Dashboard
• Introduce AI powered predictive analytics using GitLab Duo
• Improving reporting capabilities of pipeline and job metrics through CI Insights
• Launching big data offerings for our self managed customers through ClickHouse integration
• Our handbook page has more details on how we work as a team and our Product Vision and Roadmap

What you’ll do  

• Write high-quality, efficient, and maintainable code while adhering to best practices and contributing to code reviews
• Embrace continuous learning and stay connected with industry best practices, tools, and technologies to drive improvements in our software
• Advocate for improvements to product quality, security, and performance
• Mentor and support fellow team members as you grow, sharing your knowledge and expertise to contribute to their growth
• Contribute to our development process by asking questions and providing feedback to make us better as a team
• Collaborate with more Senior Engineers on the architectural plans and technical designs ensuring scalability, performance, maintainability and measurability
• Participate in agile development practices, including planning sessions, stand-ups, and retrospectives, to drive iterative software development and continuous improvement for the team
• Participate in Tier 2 or Tier 3 weekday, weekend, and/or occasional night on-call rotationsto assist troubleshooting product operations, security operations, and urgent engineering issues.

What you’ll bring 

• Proficiency with Ruby and Ruby on Rails (2+ years experience preferred)
• Experience with Relational Database Management Systems (PostgreSQL is a plus)
• Proven experience writing testable code in Ruby on Rails
• A commitment to Diversity, Inclusion and Belonging (DIB at GitLab)
• Experience with GraphQL is a plus
• An ability to self manage and organize in an asynchronous and collaborative work environment
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Familiarity with various stages of software development end-to-end (Agile methodologies is a plus)
• Proven ability to work effectively in a team including product managers, designers, and other engineers
• A commitment to continuous learning and openness to giving and receiving feedback as a part of fostering individual and team development

About the team

The team is made up of experienced Engineers with a passion for solving problems and creating usable solutions; located across different time zones, async communication and manager of one is core to how we continue to deliver value to users. The Verify:Runner team cares deeply about GitLab’s core values and has principles that align with those values. The team regularly interacts with community contributors, customers, and other GitLab teams as we strive to create lovable DevSecOps features.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

About the Role:  

The team responsible for Identity and Access Management (IAM) on Sentinel Hub is looking for a Software Engineer, passionate about building great infrastructure that other teams and customers want to use. Our immediate team works in our Slovenia office on a hybrid basis. Our current priority is unifying the IAM of Planet and Sentinel Hub platforms, enabling further evolution of the platform. Your job will be maintaining and evolving our IAM services and web applications with a focus on unifying user experience across Planet and Sentinel Hub platforms. Ideal candidates have a positive attitude and are excited about Planet’s mission.

This is a full-time, remote position based in the Netherlands, Germany, or Slovenia. Should you prefer, you may opt to work from one of our offices in these locations. 

Impact You’ll Own:

• Designing the unified IAM in collaboration with multiple teams and functions.
• Evolving existing services and developing new services for the unified IAM.
• Building new services and features of the unified IAM. 
• Developing tools and libraries and writing technical documentation to help other engineering teams integrate with IAM. 
• Maintaining web applications owned by the team. 
• Identifying, troubleshooting, and resolving technical issues related to IAM solutions.

What You Bring:

• Experience with Java or other similar object oriented language.
• Experience with REST APIs, HTTP(S).
• Excellent grasp of relational databases.
• Excellent communication skills in English, written and oral.
• 4+ years of experience in software development.
• Experience working in cross-functional teams that put customer requirements first
• Ability to be adaptable and open to changes and challenges

What Makes You Stand Out:

• Experience with React and front-end development.
• Experience with Python.
• Experience in authentication technologies such as OAuth and IAM.
• Experience building backend services and infrastructure that scales and is easy to evolve.

Benefits While Working at Planet:

• Generous time off including vacation, holidays and company global days off 
• Comprehensive Leave Policies 
• Remote friendly work environment 
• Employee Wellness Program 
• Home Office Reimbursement
• Monthly benefit to choose from a variety of providers (Urban Sports Club, Groceries, Clothes, Entertainment, Transportation...)*
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity Options*
• Volunteering Benefits

*Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

#LI-REMOTE

About the Role:  

The team responsible for Identity and Access Management (IAM) on Sentinel Hub is looking for a Senior Software Engineer, passionate about building great infrastructure that other teams and customers want to use. Our immediate team works in our Slovenia office on a hybrid basis. Our current priority is unifying the IAM of Planet and Sentinel Hub platforms, enabling further evolution of the platform. Your job will be maintaining and evolving our IAM services and web applications with a focus on unifying user experience across Planet and Sentinel Hub platforms. Ideal candidates have a positive attitude and are excited about Planet’s mission.

This is a full-time, remote position based in the Netherlands, Germany, or Slovenia. Should you prefer, you may opt to work from one of our offices in these locations. 

Impact You’ll Own:

• Designing the unified IAM in collaboration with multiple teams and functions.
• Evolving existing services and developing new services for the unified IAM.
• Building new services and features of the unified IAM. 
• Developing tools and libraries and writing technical documentation to help other engineering teams integrate with IAM. 
• Maintaining web applications owned by the team. 
• Identifying, troubleshooting, and resolving technical issues related to IAM solutions.

What You Bring:

• Experience with Java or other similar object oriented language.
• Experience with REST APIs, HTTP(S).
• Excellent grasp of relational databases.
• Excellent communication skills in English, written and oral.
• 6+ years of experience in software development.
• Experience working in cross-functional teams that put customer requirements first
• Ability to be adaptable and open to changes and challenges

What Makes You Stand Out:

• Experience with React and front-end development.
• Experience with Python.
• Experience in authentication technologies such as OAuth and IAM.
• Experience building backend services and infrastructure that scales and is easy to evolve.

Benefits While Working at Planet:

• Generous time off including vacation, holidays and company global days off 
• Comprehensive Leave Policies 
• Remote friendly work environment 
• Employee Wellness Program 
• Home Office Reimbursement
• Monthly benefit to choose from a variety of providers (Urban Sports Club, Groceries, Clothes, Entertainment, Transportation...)*
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity Options*
• Volunteering Benefits

*Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

#LI-REMOTE

The Role:

Podium is looking for a talented Senior Backend Python Engineer with an interest in building agentic applications using large language models (LLMs). In this role, you will be joining a team of engineers tasked with empowering local businesses by creating AI agents that efficiently handle customer interactions to optimize operations and reclaim valuable time. If you are passionate about tackling complex challenges, thrive in a fast-paced, iterative environment, and have a knack for breaking down intricate problems, we think you’ll be a great fit.

What you will be doing:

• Develop and deploy advanced AI applications powered by large language models to help local businesses automate interactions and manage leads.
• Collaborate with cross-functional teams to drive the entire lifecycle of AI application development, from conception and design to implementation and maintenance.
• Engage in rapid prototyping and iterative development to refine AI solutions based on real-world performance and feedback.
• Implement monitoring and evaluation systems to track the effectiveness of AI applications in production, ensuring high reliability and user satisfaction.
• Contribute to a culture of innovation by staying current with industry trends in AI and applying cutting-edge research to practical business solutions.

What you should have:

• 5+ years of hands-on programming experience with a modern language such as Python, Go, or Elixir AND proficiency in Python.
• Disciplined approach to testing and quality assurance.
• Excellent communication skills and the ability to work effectively in a team setting.
• Ability to solve ambiguous problems and thrive in a fast-paced environment.

What we hope you have:

• 5+ years of experience contributing to the architecture and design of large-scale distributed systems, in a hyper-growth SaaS setting.
• Exceptional writing abilities with the capacity to craft and optimize prompts for generative AI models.
• A keen interest in staying up-to-date with the latest advancements in AI and applying them to real-world problems.

BENEFITS

• Open and transparent culture 
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel 
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

As Full Stack Developer, you’ll design and develop software requirements for multiple Artificial Intelligence based support capabilities including the software architectures, APIs, frameworks, and libraries. You will additionally develop front end and backend of software prototypes, components, and tooling that can be leveraged to speed prototyping process.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Designs and develops software requirements for multiple Artificial Intelligence based support capabilities including the software architectures, APIs, frameworks, and libraries.
• Develops front end and backend of software prototypes, components, and tooling that can be leveraged to speed prototyping process.
• Maintains and guides the development of common libraries and tools used by multiple teams.
• Maintains the existing code base of in-production applications, performing bug fixes, updates of code and component libraries to meet security and performance needs as required, and capability enhancements as planned in the sprint schedule.
• Works closely with clients and requirements owners to build out product lines.
• Develops plans, road maps, software design strategies. Analyze and decomposes activities and requirements to software designs that are allocated across systems components/sub-components.
• Aids in formulating a strategy on how to achieve rapid prototyping of AI capabilities, including Generative AI.
• Works with data scientists, UX designers, cognitive scientists, developers, and testers to compose cohesive and sound software designs that form the basis of scalable AI solutions.
• Documents requirements and specifications and reviews documentation provided by other teams and vendors.
• Optimizes software designs and architectures to deliver desired performance targets and devises tooling and methodologies to profile execution and capture performance metrics.
• Stays informed on latest AI system and software architectures and trends from design patterns to DevSecOps and systems architecture patterns.
• Captures, develops, and reports reference architectures and documenting compliance standards.

What you’ll need to succeed:

• Bachelor’s degree plus 5-7 years' of Full Stack Developer experience, or a Masters Degree plus 3 years of Full Stack Developer experience
• Active Top-Secret clearance with the ability to obtain a SCI
• Programming experience with Python, JavaScript, and at least one more programming language (Java is preferred).
• Experience with front end frameworks like React or Vue. Experience with backend runtimes and frameworks like Node.js, Spring, Spring Boot, Django, Flask, etc.
• Experience with Agile software development methodologies and tools.
• DevSecOps experience including the use of Continuous Integration / Continuous Delivery (CI/CD) Tooling (Git runners, code scanning tools)
• Experience with containerization and use of Kubernetes.
• Familiarity with Object Relational Modeling persistence frameworks (e.g. SQLAlchemy), and with PostgreSQL.
• Well versed in modern software architectures like micro-services as well as front-end frameworks.
• Strong communications skills: you will be required to proactively engage fellow CDAO members both inside and outside of your team.
• Ability to synthesize requirements underlying feature requests, recommend alternative technical and business approaches, and facilitate engineering efforts to meet aggressive timelines.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture codeand benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

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????London / UK Remote | ???? £80,000 - £110,000 + Benefits|Technology- Engineering | 

About our Engineering Teams:

We have around 300 engineers out of roughly 2,500 people in total - and we have big ambitions. There are many interesting challenges ahead, and we're happy for people to move between teams or to specialise, whatever you prefer. As an engineer here you'd be able to work directly with anyone across the company, and we run regular knowledge-sharing sessions so you’ll learn heaps about everything from how banks work to effective communication.

We contribute toopen source softwareas much as possible. Ourblogis a good place to learn even more about what we do!

What you’ll be working on: 

Monzo is an appealing target for criminals who try to launder illegally gained funds through our accounts or fraudulently convince our customers to give them their money. In the Financial Crime collective we strive to protect Monzo, our customers, and indirectly the society from financial crime. We tackle all types of financial crime, including money laundering, tax evasion, and terrorist financing.

We are looking for Web Engineers to help us build amazing internal tools that help our teams in protecting customers and fighting financial crime. We are building a new team focused on efficiency. This small team will focus on identifying and rapidly implementing the most impactful improvements. You will work closely with our domain experts and to build and optimise exceptional tools that enable our financial crime teams to efficiently investigate cases. You will be working with a modern technology stack which includes React, TypeScript, GraphQL, Storybook, Cypress, Playwright, and many more.

Every day you’ll be:

• Working closely with the Product Manager and Operations and Risk Domain Experts.
• Identifying and scoping opportunities for impactful projects.
• Actively contributing to every stage in the product development lifecycle within your team, and owning the development of new features from start to finish.
• Working closely with our backend engineers to design APIs to support new frontend features.

You should apply if:

• You love building products in cross disciplinary teams using an iterative approach, driven by user feedback and data insight.
• You care deeply about providing a great user experience for our users.
• You have an interest in building performant web experiences and designing/building UI that makes it easy for users to accomplish what they need.
• You enjoy diving deep into dashboards, metrics, and then making decisions/recommendations based on impact.
• You enjoy working in a large front-end codebase with many stakeholders.
• You understand the importance of prioritisation in your work to ensure a good balance between development velocity and code quality.
• You have developed modern component-oriented JavaScript applications using frameworks and libraries (e.g React, Vue, Angular, Flow/Typescript, Webpack etc).
• You are a keen learner and love sharing your knowledge with others.

The Interview Process:

Our interview process involves three main stages: 

1. Recruiter Call
2. Initial Call 
3. Technical Interview
4. Final interview including a system design and a behavioural interview 

Our average process takes around 3-4 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if youdo have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point ontech-hiring@monzo.com

What’s in it for you:

???? £80,000 - £110,000 base salary➕ plus stock options 

✈️We can help you relocate to the UK 

✅We can sponsor visas.

????This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

????Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

#LI-Remote #LI-TT1

????London/ UK remote | ???? £78,000 - £110,000 base salary per year ➕ share options | Benefits | Technology 

About our Mobile Engineering Practice

Our mobile engineers have a variety of different backgrounds

There are ~30 iOS engineers at Monzo and we’re looking for more to join the team. We have several non-graduates; only some of us studied Computer Science; some of us have worked in huge companies; some have only ever worked in startups; others are former consultants. As long as you enjoy learning new things, we’d love to talk to you.

Monzo works in project-based sprints in small, interdisciplinary teams

We have 350+ engineers out of roughly 4,000 people in total - and we have big ambitions. There are many interesting challenges ahead, and we're happy for people to move between teams or to specialise, whatever you prefer. As an engineer here you'd be able to work directly with anyone across the company, and we run regular knowledge-sharing sessions so you’ll learn heaps about everything from how banks work to effective communication.

Your day-to-day:

We’re searching for product-aware iOS engineerswith a passion for great UI and UX to join our team. You understand the need for tested, resilient code balanced against the need to move fast and iterate.

You’ll be working on a product that is a part of day to day life for more than 11 million people already, and your work here will shape the way that people interact with their finances.

This role is all about collaborating across disciplines to test hypotheses and make a difference to customers. As an iOS engineer at Monzo you'll work in a small, autonomous product squad alongside Android Engineers, Backend Engineers, User Researchers, Product Designers, Product Managers, QA Testers, Data Scientists and Business Analysts.

Your mission will depend on the squad, but currently mobile engineers are working on the core personal banking experience, paid products, lending products, business banking and internal operations. We also have a small squad dedicated to enabling other mobile engineers to move faster.

You and your team will be responsible for an overall company goal, rather than building a specific feature - you'll have the opportunity to have impact on bothwhatwe build, andhowwe build it.

Every week we meet as a discipline to discuss tools, techniques, problems we're encountering across the company and work together to improve our codebase and processes.

You'll report to an engineering manager who will meet with you every 2 weeks 1:1, their mission is to help you develop and grow as an engineer.

Our iOS app

At Monzo, you'll get to work with industry standard tools and technologies - and help us define what great looks like for iOS engineers.

Our app is 100% Swift, built using a Model, View, View-Model architecture (MVVM). We use Coordinators to ensure we can re-use screens wherever possible, and avoid tightly coupling one screen to another. We make heavy use of protocols and extensions throughout our app.

Our networking stack is built upon Alamofire, using a generic interface to easily de-serialise objects of a certain type, and we mirror our backend micro-service architecture by building individual services to house our API logic.

We persist objects using Realm when we need to.

Our testing stack comprises of unit tests for business logic, stubbed API tests for pseudo-integration tests, snapshot tests for UI, and XCUITest for testing user input and sequencing.

We've published some talks and blog posts about how we work:

• Working with backend services on iOS
• Pushing Protocols to their Limits
• Our mobile release process: An illustrated story

You should apply if:

• You care about the impact your work has on our customers, and optimise for impact rather than the number of lines of code you output
• You are excited about and have experience in programming in Swift
• You’ve shipped and iterated on at least one app in the App Store
• You have a product mindset: you care about customer outcomes and you want to make data-informed decisions
• You love turning excellent design into beautiful products
• You’re comfortable working in a team that deals with ambiguity
• You have an understanding of the principles of computer science

The Interview Process:

Our interview process involves three main stages: 

1. Initial Call 
2. Take home task or pair coding exercise 
3. Final interview including a system design and a behavioural interview 

Our average process takes around 2-3 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you 

do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on tech-hiring@monzo.com 

Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason

One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see here.

What's in it for you

???? £78,000 - £110,000 base salary per year ➕ plus stock options + Benefits, we also provide all of our engineers with the latest MacBook Pro.

✈️ We can help you relocate to the UK 

✅ We can sponsor visas but please note we aren't able to support remote working outside of the UK at the moment

???? This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team

????Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefitshere

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

#LI-Remote

#LI-TT1

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview:

We are looking for an accomplished and experienced Senior Technical Support Engineer to join our Support team. As a Senior Technical Support Engineer, you will help provide excellent support to our enterprise-level customers, using your expertise in cloud technologies and troubleshooting skills

You will report to the Regional Support Manager

If you are an experienced Senior Technical Support Engineer with a passion for cloud technologies, excel in a customer-centric environment, and enjoy solving complex problems, we encourage you to apply. Join our team and be part of our mission to provide top-notch support to our valued customers in the ever-evolving cloud industry

You will:

• Be the senior technical focal point of customer issues raised by the 2nd level.
• Own and work on assigned cases and responsible to resolve issues raised within SLAs.
• Interact with LivePerson’s customers, while being the support liaison between the customer, Product Management, R&D, and various Business units to solve the issues at hand.
• Act as the Subject Matter Expert for LivePerson products, working closely with the product developers, building the knowledge in support, troubleshooting tools and methods.
• Analyze recurring issues and put processes and requirements for tools to better support our customers.
• Mentor and educate 2nd tier personnel in order to reduce the number of technical escalations.
• This position might require traveling, overtime, and on-call duty 24/7.

You have:

• 5+ years of related experience.
• Experience with analyzing, troubleshooting and providing solutions for deep and complex technical issues
• Knowledge in web technologies and protocols.
• Proficiency with Structured Query Language (SQL).
• Ability to troubleshoot different backend systems that support the LivePerson platform end to end.
• Excellent oral and written communication skills (fluent in English).
• Experience with communicating with enterprise customers via calls and emails, including managing a technical bridge in critical and pressing situations.
• Resilience to work in a stressful environment and comply with a tight timeline and - Strong service orientation and interpersonal skills.
• Experience working with cross-functional teams and to motivate others for cooperation and action.
• Ability to act as on-call for high severity issues.
• Comfortable in an ambiguous, ever-changing environment
• Self-learner with the ability and desire to constantly acquire new knowledge and learn new technologies
• Self-manage skills and ability to come up with new initiatives.
• Basic understanding of object-oriented languages and server-side scripting.
• Experience with relevant technologies that could include the following:
  -      SaaS\Cloud Infrastructure.
  -      Network and Web protocols.
  -      Web and App Servers.
  -      Big data, analytics and event processing technologies.
• -      Security and authorization principles.
• Scoping and trends analysis via DB, monitoring tools (Grafana, Graphite, etc’) and logging systems (Kibana, Splunk, etc’). 
• Bachelor’s degree in Information Science / Information Technology / Computer Science /  Engineering / Mathematics - an advantage.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Learning and Fast track growth opportunities
• Equal opportunity employer
• #LI-Remote

Why you'll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.