Your impact

Handshake is hiring a Technical Lead Manager, Machine Learning with a focus on Generative AI and Recommendations reporting to our Head of Core Relevance. 

AI is the future and we are excited to further invest in providing AI resources for our users on our platform. Is it possible to thoughtfully design a responsible, AI-driven product that can help our students progress from educational aspirations to career achievements?  In this role, you will work on tackling that goal as part of a lean, high-visibility team. You will be responsible for helping advance our AI product and infrastructure vision towards our mission of democratizing opportunity for millions of students on Handshake.

You will be part of a high-impact org that has already built a Data platform housing billions of data points, with cutting-edge production systems such as embedding-based retrieval, Graph Neural Networks, Fine-Tuned LLMs, and multi-stage rankers.  You will level up existing ML systems and drive marketplace metrics, while also accelerating greenfield AI-based products such as Social/Feed.  We’ll do all of this responsibly, with developed workstreams around Explainability, Fairness, and Quality.

Your role

• You will be a Force Multiplier - setting technical direction, shaping engineering culture, identifying and adopting industry best practices, designing effective partnerships across the company, mentoring and coaching direct reports / peers, and more. 
• You will be a Leader-  managing a lean team of machine learning engineers and data scientists while enabling effective collaboration, high-quality execution, and technical excellence across the Data organization
• You will be an Innovator -  developing algorithms and Machine Learning systems that connect users across the Handshake marketplace; from students looking for their first jobs and internships to employers sourcing candidates for high-priority roles.
• You will be a Collaborator -being an effective partner to product managers; you will work with product managers in driving new user experiences through Machine Learning and Natural Language Processing and build experiments that drive key product decisions and provide invaluable insights.

Your experience

You are an experienced, hands-on senior engineering leader with extensive experience identifying problems, coming up with technical solutions, and driving projects to completion. You care about culture, mentorship, and collaboration just as much as you care about coding, architecture, and technical design. You have an extreme user-focus, you are comfortable with ambiguity, you can drive alignment, and you make thoughtful data-driven decisions. 

• Basic Qualifications
  • Bachelor’s degree in Computer Science or related technical field or equivalent technical experience.
  • 7+ years of industry ML experience
  • Experience as Tech Lead or Manger 
• Preferred Qualifications:  
  
  • End-to-End experience building web-scale AI systems, feature stores, microservices
  • Background in one or more of the following areas of machine learning: recommendations, optimization, natural language processing (NLP), deep learning, LLMs, explainable AI
  • Experience building applications atop of IAAS (Google Cloud Platform, Amazon Web Services, Azure Cloud Services, etc.)
  • Experience working directly with cross-functional teams such as product management, analytics, engineering, and design.
  • Excellent communication skills — ability to succinctly communicate results and tell compelling stories with data to an out-of-domain audience (e.g. presenting findings and deep-dives to senior leadership).

Compensation range

• $235,000-$300,000

Want to learn more about what it's like to work at Handshake?Check out these interviews from our team members!

An overview of this role

As a Backend Engineer joining our team, you will work on the foundational layer of GitLab Continuous Integration (CI). Our team is largely involved in scaling CI, along with ensuring our CI features remain performant and reliable by driving improvement to critical database infrastructure.  As many of our efforts are Engineering led, you will also have an opportunity to provide input towards our CI data management strategy. 

About the team

TheCI Platform group was created in 2024, as part of the Verify stage, upon evaluating that we needed a dedicated team to work on the operational aspects of GitLab CI to ensure our platform remains best-in-class. The team has been largely focused on partitioning CI/CD Data and has started to explore aspects of CI Data retention and improved data management. You will get to dive into some complex technical challenges and collaborate with our infrastructure teams to strategize on solving these exciting challenges related to how we scale and grow CI.  More details can be found in our technical roadmap for Verify.

We live our transparency value by designing our systems and planning our work with publicly facing artifacts.  Some examples of our work include: 

• CI/CD data time decay: design document, planned work
• Partition CI/CD pipelines data
• Design CI data retention policies for gitlab.com
• Improvements to Sidekiq Worker performance

What you’ll do  

• Implement performance and scale improvements for GitLab CI in a fast-paced, iterative environment.
• Collaborate with other stakeholders within Engineering (e.g. other Database or Infrastructure teams) to set best practices in managing a sustainable platform and to maintain a high bar for quality.
• Advocate for improvements to reliability, security, and performance.
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.
• Recognize impediments to our efficiency as a team (“technical debt”), propose and implement solutions.
• Ship small features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Work with your team to assess technical feasibility and discuss how best to iterate on complex problems. This might involve working on proof-of-concept proposals to help guide technical discussions.
• Take ownership of what we build, focusing on stability and availability.

What you’ll bring

• Professional experience with Ruby on Rails and PostgreSQL.
• Experience working with a platform or complex application (Large scale is a bonus).
• Familiarity building and deploying software with CI/CD or other internal tooling. 
• Familiarity with distributed, scalable and reliable systems.
• A user of modern DevOps platforms. (GitLab is a bonus.)
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
• Experience working in a highly agile, iterative software development process.
• Self-motivated and self-managing, with excellent organizational skills.
• Demonstrated ability to work closely with other parts of the organization.
• Share our values, and work in accordance with those values.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

An overview of this role

Are you passionate about building robust frameworks to evaluate and ensure the reliability of AI models? As a Machine Learning Engineer on GitLab’s AIF team, you’ll play a critical role in shaping the future of AI-powered features at GitLab. This is an exciting opportunity to work on impactful projects that directly influence the quality of GitLab’s AI capabilities.

You’ll help merge cutting-edge evaluation tools, optimize dataset management, and scale our validation infrastructure. Working closely with other AI feature teams, you’ll ensure that every AI feature we deliver is robust, reliable, and meets the highest quality standards.

Some challenges in this role include designing scalable solutions for LLM evaluation, consolidating disparate validation tools, and contributing to GitLab’s innovative AI roadmap.

Some examples of our projects: 

Consolidating Evaluation Tooling | The GitLab HandbookGitLab.org / AI Powered / ELI5

• GitLab.org / ModelOps / AI Model Validation and Research / AI Evaluation / Prompt Library 

What You’ll Do  

• Design and implement technical evaluators for LLM assessment.
• Contribute to evaluation infrastructure consolidation efforts.
• Build scalable evaluation pipelines and frameworks.
• Develop and manage datasets and evaluation metrics.
• Collaborate with feature teams to integrate validation solutions.
• Optimize performance across ML evaluation systems.
• Support improvements to GitLab’s AI-powered tools through validation.
• Ensure all solutions align with GitLab’s infrastructure and security protocols.

What You’ll Bring 

• Proven experience designing and implementing LLM evaluation systems.
• Strong understanding of ML model architectures, including public vs. private implementations.
• Expertise in ML evaluation metrics and dataset management.
• Demonstrated ability to build production-grade ML infrastructure.
• Practical experience with Python-based ML frameworks and evaluation tools (e.g., Langsmith, ELI5).
• Excellent problem-solving skills with an engineering mindset.
• Ability to collaborate in an asynchronous, remote-first environment.
• Familiarity with open-source development and contribution is a plus.

About the team

The AIF team ensures that AI models across GitLab are reliable and well-validated. We focus on building robust evaluation frameworks, consolidating tools, and streamlining processes to scale validation efforts across GitLab’s AI infrastructure. Working on high-impact projects, the team partners with AI feature teams to deliver quality-focused solutions that enhance user trust and product performance.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Senior Program Manager to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you'll be doing:

Working hand in hand with our design, innovation, engineering, leadership and government partners to oversee all things pertinent to the successful implementation and delivery of a major government initiative. You’ll work on everything from financial oversight, personnel management, delivery timelines, client relations, etc., to ensure the delivery, scope and quality of the entire program is on schedule and running effectively and efficiently.

What you’ll bring:

• Personnel Management: Experience staffing, growing and leading successful and driven teams
• Client facing experience: Extensive client and vendor interaction with a history of satisfied customers and long term relationships
• SAFe and Agile: Experience in leading and managing cross functional agile teams within a SAFe environment
• Systems Management: Ability to organize and bring together technology, people, vendors, management, etc. to tackle complex and multi-level business problems
• Implementation: Ability to implement both short and long term strategic initiatives to meet, maintain and exceed goals
• Financial management: Extensive finance expertise, experience with large-budget oversight, the ability to forecast revenue, and make impactful, data-driven decisions based on findings
• Technical competency: Ability to interface, understand, and oversee technical teams and projects

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor’s degree 

Benefits:

• Fully remote
• Yearly stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@Oddball.io

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $125,000 – $190,000

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Data

The Role: Senior Data Engineer

As a member of our data engineering team, you'll deliver high quality work while solving challenges that impact the whole or part of the team's data architecture. You'll update yourself with recent advances in Big data space and provide solutions for large-scale applications aligning with team's long term goals. Your work will help resolve complex problems with identifying root causes, documenting the solutions, and implementing Operations excellence (Data auditing, validation, automation, maintainability) in mind. Communicating your insights with leaders across the organization is paramount to success.

Responsibilities:

• Design, architect and implement best-in-class Data Warehousing and reporting solutions
• Lead and participate in design discussions and meetings
• Mentor data engineers and analysts
• Design, automate, build, and launch scalable, efficient and reliable data pipelines into production using Python
• Build real-time data and reporting solutions
• Design, build and enhance dimensional models for Data Warehouse and BI solutions
• Research new tools and technologies to improve existing processes
• Develop new systems and tools to enable the teams to consume and understand data more intuitively
• Partner with engineers, project managers, and analysts to deliver insights to the business
• Perform root cause analysis and resolve production and data issues
• Create test plans, test scripts and perform data validation
• Tune SQL queries, reports and ETL pipelines
• Build and maintain data dictionary and process documentation

Minimum Qualifications:

• 5+ years experience in data engineering with data warehouse technologies
• 5+ years experience in custom ETL design, implementation and maintenance
• 5+ years experience with schema design and dimensional data modeling
• Experience building real-time data solutions and processes
• Advanced skills with Python and SQL are a must
• Experience with one or more MPP databases(Redshift, Bigquery, Snowflake, etc)
• Experience with one or more ETL tools(Informatica, Pentaho, SSIS, Alooma, etc)
• Strong computer science fundamentals including data structures and algorithms
• Strong software engineering skills in any server side language, preferable Python
• Experienced in working collaboratively across different teams and departments
• Strong technical and business communication

Preferred Qualifications:

• Kafka, HDFS, Hive, Cloud computing, machine learning, text analysis, NLP & Web development experience is a plus
• Experience with Continuous integration and deployment
• Knowledge and experience of financial markets, banking or exchanges
• Web development skills with HTML, CSS, or JavaScript

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $136,000 - $170,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

To comply with U.S. federal government requirements, U.S. citizenship is required for this position.

Who we are...

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

The Site Reliability team uses Software Development, Cloud Engineering, Security and SRE skills to:

• Onboard new customers and maintain them throughout their lifecycle
• Maintain reliability and improve performance of the SaaS platform
• Ensure that the revenue generating product is meeting uptime SLAs
• Safeguard Security and maintain Scalability of the product line
• Design, Deploy and Maintain the infrastructure architecture

Overall, we’re passionate about automation and solving complex business and technology challenges. Our team combines SRE, DevOps, Software Development and Information Security knowledge to help make Cloud operations agile, elastic inside the security and governance framework boundaries.

What we’re looking for…

ScienceLogic is looking for an Associate Delivery Manager to join our Site Reliability team. This position is responsible for coordinating cross-functional teams to deliver customer platforms and related activities. If you are well organized, high energy, and have a strong project management background focusing on delivering strategic and tactical initiatives?  Then read on.

What you'll be doing...

• Assist Site Reliability team in managing and coordinating team projects
• Coordinate and keep track of SaaS customer lifecycle events like migrations, deployments and upgrades
• Work with technical subject matter experts for on-time delivery of customer platforms as per requirements
• Act as an escalation point for the SRE team in India
• Mitigate project risks for timely fulfilment of project deliverables
• Contribute to management of pre-defined checklists /project plans 
• Manage team projects and tasks through Salesforce and Jira ticketing system
• Prepare for & attend project meetings as needed. Update Slack & Teams channels with Meeting Notes 
• Optimize performance to spend where you need to and redistribute resources
• Prepare Service usage and error dashboards
• Able to occasionally work off hours for planned maintenance or unplanned emergencies as needed
• Work on special projects as assigned

Qualities you possess…

• From 1 to 3 years of successful project management or equivalent experience
• Excellent written and verbal communication skills
• Exposure to Agile project management practices is a plus
• Ability to work under pressure and with tight deadlines
• Experience in technologies like Jira, Salesforce, Slack, Microsoft Teams
• Self-motivated and able to work both independently and within a team on multiple engagements/project
• Familiarity with collaboration tools like Jira, Confluence, Sharepoint and ticketing systems like Salesforce is highly desirable
• PMP or equivalent certification is a plus
• US Citizenship required

Benefits & Perks

• A remote-first culture - work from home or come into the office, it's totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

#LI-Remote

Role Description

As a key leader in the global Admissions organization, this role is critical to General Assembly’s ongoing success and growth, as well as the success and growth of our students. Success in this role requires combining on the ground sales skills including coaching, training and development with analytical skills such as forecasting, and excellent communication skills to report on progress and manage internal stakeholders including local, regional and headquarters management.

Responsibilities 

• Ensure consistent, high performance in all key sales funnel metrics for each team member; work with your team to manage a complex lead and opportunity pipelines to meet and exceed bookings targets.

• This role will directly manage Admissions Producers (Senior, and Senior Level II). This role will report directly to a Senior Regional Admissions Director or the VP of Admissions.

• Coach and provide impactful feedback to each admissions producer on an ongoing basis. Complete weekly 1:1s with APs to monitor progress and course correct where needed on items such as pipeline management, overall activity, NVM availability, etc.

• Regularly implement team improvements and suggest global changes where needed to help your teams and global admissions team succeed.

• Plan and execute ongoing group training and professional development in product knowledge, technical and functional skills (call flow/Sales 101, sales event best practices)

• Ensure timely staffing with a high bar for admissions representative output in the first 90 days; supervise onboarding and training of new admissions representatives.

• Communicates regularly with both regional sales teams and campus Regional Directors on resource needs, enrollment pacing, and inventory management in order to maximize regional bookings.

• Provide regular, accurate forecasting to local and regional management to inform decision-making.

• Partners closely and collaborates with local Regional Directors. Facilitates tight communication on admissions and non-admissions team issues. Keeps Senior/Regional Director (SRD and/or RD) in the loop on the progress of their Admissions team. Shares information to ensure S/RDs feel supported and align on market-specific priorities. 

• Successfully engage all team members, including those located on other campuses, using a combination of in-person and remote communication tactics.

• Manage and coordinate communication with the National team, particular focus reengagements for upcoming courses. 

• Work with regional management to ensures appropriate pipeline of info sessions, GA 101s and other in-person sales events; monitors quality and effectiveness

Minimum Qualifications

• Sales and people management experience required.

• Proven ability to drive sales process from start to finish. 

• Ability to manage multiple projects and work to tight deadlines. 

• Ability to prepare reports and present analytical insights using CRM tools. 

• Experience coaching and developing diverse sales teams in target driven environments.

Preferred Qualifications

• 5 years of progressive sales experience preferred.

• 2 years of people management experience preferred, including time spent coaching and developing direct reports.

Competency Rubric

• Drive for Results
• Coaching Others
• Developing direct reports
• Motivating Others
• Directing Others
• Managing and Measuring Work
• Interpersonal Savvy
• Priority Setting

The anticipated compensation range for this role in the US market is $57,000 and $83,000. Compensation will be determined based on experience, education, geographic location, and other factors. If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.

US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs.  Available paid leave may include paid time off, parental leave and holiday pay.

As NextRoll's VP, Customer Success you'll join our Revenue organization reporting to our Chief Revenue Officer, leading our Customer Success, Onboarding and Professional Services Teams. You’re passionate about customers and driving operational efficiency while a high-performing and collaborative team culture. As the VP of Customer Success you’re responsible for delivering an exceptional customer experience, driving customer satisfaction and retention, and maximizing the value of our products and services, driving growth, retention, and operational efficiency for our two products - AdRoll and RollWorks. You’ll work cross-functionally to align customer success strategies with our business objectives, manage a high-performing team, and enable the retention and expansion of our managed customers and self-serve operations.

This role is open in San Francisco, New York City, orRemotelocations.

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you’ll make:

• Strategic Efficiency and Optimization:You’ll identify and implement opportunities to streamline operations, especially in post-sales processes by balancing in-house and outsourced solutions.
• Customer Retention and Expansion:Design and oversee programs to improve retention rates, reduce churn, and drive revenue growth through upselling, cross-selling, and customer expansion strategies.
• Collaborative and Cross-Functional Strategic Alignment:You’ll work as a strategic thought partner to revenue leadership, with insights into driving efficiency across revenue-generating functions. Collaborate with Product, Sales, Marketing, and Engineering teams to ensure a cohesive approach to customer engagement, feedback, and product improvement. Act as the voice of the customer, driving product enhancements that align with customer needs.
• Leadership & Team Development: Build and mentor a high-performing customer success team, fostering a culture of collaboration, innovation, and customer-centricity. Establish best practices in onboarding, training, and professional development to empower team members to exceed their goals.
• Data-Driven Decision Making: Leverage data and customer insights to make informed decisions, improve processes, and create targeted strategies for success. Use KPIs and metrics to track team performance, customer health, and satisfaction across all customer segments.
• Pursuit of Excellence with Continuous Innovation: Foster a continuous improvement mindset across the Customer Success organization. Stay informed on industry trends, emerging technologies, and best practices in customer success.

Skills you’ll bring: 

• Experience: 10+ years in Customer Success, Account Management, or related field within a B2B or B2C SaaS environment, with at least 5 years in a leadership role.
• Results-Oriented: Demonstrated success in improving customer retention and driving revenue through customer expansion.
• Data-Oriented: Proficiency in utilizing customer success metrics and analytics to inform strategies, track success, and optimize performance.
• Experience with varied organizational structures including in-house and out-sourced talent solutions
• Operations Optimization: Identify and implement processes and talent planning to streamline customer success operations, reduce costs, and improve team productivity. Establish scalable workflows and operational standards to enhance the customer experience while optimizing resource allocation.
• Customer-Centric: Strong advocacy for customers with a proven ability to empathize, actively listen, and implement solutions that meet their needs.
• Adaptability to ambiguity and change
• Excellent Communication Skills: Ability to communicate effectively across all levels of the organization, from frontline employees to executive stakeholders.
• Educational Background: Bachelor’s degree required; MBA or relevant advanced degree preferred.

Benefits and perks:

• Competitive salary and equity
• 100% employee coverage for medical, dental and vision premiums
• Short and long term disability benefits at no cost to the employee
• Basic life and AD&D insurance at no cost to the employee
• 401K Plan (Pre-tax and Roth)
• 4 weeks of paid time off and work/life balance
• Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
• Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
• Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
• Ample opportunities to volunteer with local organizations with NextRoll Gives Back
• For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $229,000 to maximum salary of $282,450 + bonus or commission (if applicable) + equity + benefits.

Up to 66.67% commission (60/40 split) will be paid quarterly based on achievement of revenue targets.

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors 

About NextRoll:

NextRoll is a marketing technology company delivering products ambitious marketers use and rely on to grow their businesses. Powered by machine learning and integrated data platforms, NextRoll’s technology serves tens of thousands of businesses globally through its two business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, AdRoll, a marketing and advertising platform for direct-to-consumer brands. NextRoll is a privately-held, remote friendly company headquartered in San Francisco, CA with additional offices in New York City, Dublin and Sydney. To learn more visit nextroll.com.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  To request reasonable accommodation, contact candidateacommodations@nextroll.com.

About SecurityScorecard

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

Position Overview:
The VP, Product Marketing will play a pivotal role in defining and executing go-to-market strategies for our detection, response, and managed services offerings focused on securing the supply chain. This leader will bring expertise in product marketing and cybersecurity, specifically in detection and response (XDR/MDR/CDR, or similar), to drive awareness, demand generation, and customer engagement for our supply chain security products.

Key Responsibilities:

1. Product Positioning and Messaging:

• Develop and refine product positioning and messaging that uniquely differentiates SecurityScorecard’s supply chain detection and response and ratings solutions in the cybersecurity market.

• Design and implement go-to-market strategies for new product launches and enhancements, ensuring cross-functional alignment and successful market penetration.

• Conduct market research to gain a deep understanding of customer needs, supply chain risks, pain points, and the competitive landscape. Use these insights to inform product development and go-to-market strategies.

• Collaborate with sales & enablement to develop effective sales tools, such as presentations, collateral, and training materials, to support efforts in engaging customers and closing deals.

• Lead the creation of high-impact marketing content, such as whitepapers, blog posts, webinars, and case studies, to drive thought leadership and demand for supply chain detection and response solutions.

• Partner with revenue marketing, business development, and sales to develop and implement demand generation programs that increase awareness and drive lead generation across channels, including digital, events, and partnerships.

• Work closely with product management, engineering, sales, and other teams to ensure product marketing aligns with business goals and product development.

• Manage successful launches of new products and features, coordinating internal and external communications, training, and promotional activities.

• Identify and evaluate opportunities to expand market reach and customer base, domestically and internationally, especially in supply chain security.

• Establish KPIs and metrics to evaluate the effectiveness of marketing campaigns. Continuously analyze data to optimize strategies.

Qualifications:

• Education: Bachelor’s degree in marketing, business, cybersecurity, or a related field; MBA preferred.
• Experience: Minimum of 7-10 years in product marketing, with a strong background in cybersecurity and detection and response (XDR/MDR/CDR), ideally focused on supply chain security.
• Product Marketing Expertise: Proven success in product positioning, messaging, and go-to-market strategy development for cybersecurity solutions.
• Data-Driven Approach: Strong analytical skills and the ability to use data to drive decision-making.
• Leadership Skills: Exceptional communication, presentation, and cross-functional collaboration skills with 3+ years of experience leading and motivating teams.
• Passion for Cybersecurity: Demonstrated commitment to the field of cybersecurity and supply chain protection.

Benefits

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is X-X. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.#LI-DNI