Are you a skilled Data Engineer with a passion for Python, ETL Pipelines, and Web Scraping? We plan on hiring in the near future and we want to hear from you! By joining our Talent Network and submitting your application, we can keep you updated when a suitable position becomes available.

About Recorded Future

Recorded Future is the world’s largest provider of intelligence for enterprise security. By combining persistent and pervasive automated data collection and analytics with human analysis, Recorded Future delivers intelligence that is timely, accurate, and actionable. Recorded Future is trusted by over 1,600 businesses and government organizations around the world.

About The Data Engineering Teams

Source Collections:We harvest data from over a million outside externalsources (dark web, open source, technical sources, etc.). We do so by setting up robust data pipelines, using scraping technologies, and writing APIs.

Structured Data:We manage all technical cyber security data processing and analysis of structured data which represent direct output from our pipelines to our clients.

Data Curation and Quality:We turn data from the Source Collections and StructuredData teams into knowledge graphs that give customers critical security insights and actionable intelligence.

About Our Tech Stack:Python, Selenium, Beautifulsoup, AWS, Redshift, Jupyter, Flask, React, Dask, Git, Mongo, ElasticSearch, RabbitMQ,, Word2vec, Sckikit-learn, Fasttext, Spacy, Sentry, Kibana, Grafana, Prefect, InfluxDB

To stay up to date on what’s happening at Recorded Future, make sure to follow our Linkedin page. If you want to learn more about careers at Recorded Future, visit our website at https://www.recordedfuture.com/careers.

What You'll Do:

• Design and build scalable real-time systems to solve problems that enhance utilization of employee benefits
• Creating data models that are easy to use by various stakeholders
• Partner closely with cross functional counterparts (product, design, ops, data etc.) to set and execute towards the vision for the team
• Build high quality systems to help launch intentional benefits that delight users
• Provide hands-on leadership on multiple fronts (architecture/design, code reviews, quality assurance and incident management) to other engineers
• Establish and drive adoption of design and coding best practices within the team
• Improve engineering standards, tooling and processes

Who You Are:

• 3+ years of software engineering experience
• Experience building data models and rule engines
• Experience converting complex APIs into simple solutions
• Domain knowledge with configurations around managing/designing plans and enrollment of members
• Experience working cross-functionally on high performing teams and handling sensitive data
• Passion to build highly available and scalable processing systems and architectures
• Owned the technical roadmap for large business areas
• Enjoy mentoring other engineers in their technical careers to help them grow
• Deep interest in changing the benefits landscape in the US and globally

Our Technologies:

These are some of the technologies we use today. You don’t need to be familiar with all of these—many people on our team learned them with us. During our interview process, you’re welcome to use any language you’re most comfortable with.

• Go, AWS
• Protocol Buffers, gRPC
• Kafka, ElasticSearch, PostgreSQL
• Kubernetes, Terraform
• React

What We Offer:

• Competitive salary and equity
  • Remote first, with an office in NYC (HQ) as an option to work from
• For those outside of the NYC area, we offer up to $500 monthly for renting a co-working or office space
• 100% employer paid medical
• 100% employer paid dental through Level with a $2,500 benefit allowance
• 100% employer paid vision through Level with a $600 benefit allowance
• 401(k)
• Generous additional fringe benefits offered through Level’s platform:
  • $150 monthly through our Wellbeing lifestyle spending account
  • $500 in New Hire Office Funds available in your first 90 days to assist with getting your remote workspace set up
  • $1,000 annually through Level’s Mental Health EAP
  • $3,000 annually in Education benefits (made available upon your 1 year anniversary) that can be used to continue professional education or be applied towards student loan payments
  • $4,000 lifetime balance through our Medical Travel EAP
  • $5,000 annually through our Gender Affirmation Fund
• Flexible paid time off: take the time you need when you need it!
• 10 days of paid sick leave per year
• Company paid STD, LTD and life insurance
• Voluntary life, legal and pet insurance
• 8-16 weeks of paid parental leave
• Quarterly company sponsored events
• The chance to work at a leading innovator and trailblazer in the world of benefits and payments!

This position has a minimum base salary of $135,000 and a midpoint base salary of $150,000. The base pay may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary this position is also eligible for equity awards.

Cloudflare helps build the future of the Internet. We started Cloudflare to solve one half of every IT organization's challenge: how do you ensure the resources and infrastructure that you expose to the Internet are safe from attack, fast, and reliable. We saw that the world was moving away from hardware and software to solve these problems and instead wanted a scalable service that would work around the world.

To deliver that, we built one of the world's largest networks. Today our network spans more than 300 cities worldwide and is within milliseconds of nearly everyone connected to the Internet. We have built the capacity to stand up to nation-state scale cyberattacks and a threat intelligence system powered by the immense amount of Internet traffic that we see.

We have recently expanded Cloudflare’s product offerings to solve the other half of every IT organization's challenge: ensuring the people and teams within an organization can access the tools they need to do their jobs and are safe from malware and other online threats.  To do that, we released Cloudflare’s SSE and SASE services, a Zero Trust platform built on Cloudflare’s network to secure users, devices, and data in organizations of any size. Cloudflare for Teams consists of multiple products that deliver a comprehensive solution.  Part of this suite is Cloudflare Data Loss Prevention which helps protect sensitive data uniformly across all networks, SaaS applications, users and devices. 

Cloudflare’s DLP product helps customers of any size protect the data that powers their business. Whether credit card numbers, health records, trade secrets or other types of data, Cloudflare’s solution allows organizations to focus on their business and stop worrying about applying bandaids to protect their data. The solution runs in-line with Secure Web Gateway, Cloud Access Security Broker and Remote Browser Isolation - layering Zero Trust access control and web filtering as part of a defense-in-depth approach to data security.

Responsibilities

We are looking for a talented, experienced software engineer to join our team and help take our Data Loss Prevention product to the next level. You’ll help us make our DLP product more efficient and more accurate, while also helping us build out more features. You’ll contribute to the design and implementation of a Rust codebase that is deployed across Cloudflare’s entire edge fleet, and in Kubernetes clusters in our core datacenters.

Technologies we use

• Core edge services are written in Rust and deployed globally to 300+ data centers.
• Our REST API is also written in Rust, runs on Kubernetes, and uses Postgres as a data store.
• For service monitoring we use Prometheus and Grafana
• For service logging we use Elasticsearch and Kibana
• For product analytics we use Clickhouse and BigQuery

Skills and Knowledge we’d love for you to have

• Solid Rust coding experience (the entire product is written in Rust)
• Container orchestration (e.g. k8s) 
• Distributed systems (performance, consistency, observability, resilience) 
• Advanced data/document classification (e.g. statistical, ML)
  
  

Compensation

Compensation may be adjusted depending on work location. There are multiple levels open on the team, both mid & senior level.

Senior Level (4)

• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
• For Colorado-basedhires: Estimated annual salary of $168,000 - $206,000.

Mid Level (3)

• For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

In this role as a Software Development Engineer II - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products. 

You will:

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services
• If Full stack, Develop UI using Vue, Angular

You have

• 6+ years of software development experience
• 4+  Experience with programming languages: Java
• 3+ years of experience in development of Microservices, RESTful API, backend systems and successful production software systems
• Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.
• Solid understanding of Data Structures and Algorithm Design
• Experience with one of the following: Kafka, Elasticsearch, Redis
• Experience in databases technologies like MySQL, Postgres, Firestore
• Experience with Git, Jenkins, and other Development tools
• Analytical and problem-solving skills
• Advocating and executing on automated testing strategies in all developed code and helping to ensure code quality and consistency for your team. 
• Experience working on large scale deployments and performance tuning
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good to have Development experience with Unix, Docker, and Kubernetes infrastructure on GCP/GKE
• Good to have 2+ years of experience in building UI using web frameworks like Vue, Angular or other JavaScript
• Bachelor's degree in Computer Science or related field

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview 

In this role as a Software Development Engineer II - Full stack, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products. 

You Will

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services
• Develop UI using Vue, Angular

You Have

• 4+ years of software development experience
• 3+  Experience with programming languages: Java
• 3+ years of experience in building UI using web frameworks like Vue or Angular or other JavaScript
• 3+ years of experience in development of Microservices, RESTful API, backend systems and successful production software systems
• Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.
• Solid understanding of Data Structures and Algorithm Design
• Experience with one of the following: Kafka, Elasticsearch, Redis
• Experience in databases technologies like MySQL, Postgres, Firestore
• Experience with Git, Jenkins, and other Development tools
• Analytical and problem-solving skills
• Advocating and executing on automated testing strategies in all developed code and helping to ensure code quality and consistency for your team. 
• Experience working on large scale deployments and performance tuning
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good to have Development experience with Unix, Docker, and Kubernetes infrastructure on GCP/GKE
• Bachelor's degree in Computer Science or related field

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.  

Overview:

In this role as QA II you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for a QA to develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

You will: 

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Create System, Resiliency and Performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, implement develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up to date with new testing tools and test strategies

You have:

• 5+ Years of industry experience
• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven work experience in software quality assurance
• Good knowledge of software QA methodologies, tools and processes
• Must have Programming skills in Java, Python, JavaScript or TypeScript.
• Relational or non relational databases experience, including MySQL and Cassandra.
• Self-starter, with ability to perform QA Duties with minimal supervision.
• Experience testing REST based API’s
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Experience  inAutomation Framework (Cypress, PlayWright, PyTest)
• Experience is QA automation tools, frameworks, and libraries
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools and libraries (TestNG)
• Experience working in an Agile/Scrum development process
• Experience with performance, resiliency and/or security testing is a plus
• Experience working with Chaos Monkey, JMeter is a plus
• Knowledge of CI/CD and experience working with Jenkins or similar tools.
• Strong preference to candidates with experience testing integration of telephony, CRM, or CTI applications
• Experience working with Google Cloud Platform, AWS, or Microsoft Azure
• Excellent Analytical Skills with detailed understanding of SDLC especially with Agile development methodology
• Experience with Kafka and Elasticsearch is huge plus
• Understands process and sees value in automation and efficiency
• Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.

Benefits: 

The salary range for this role will be between $86000 to $105,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: Generous tuition reimbursement and access to internal professional development resources.
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Role Overview

The Core Commerce Org at Recharge is composed of several teams and is responsible for services core to our business, including Subscriptions, Orders, Customers, Credits, Discounts, Shipping, Taxes, Integrations with Shopify, and more. They work to maintain and improve these services from an operational perspective, as well as continue to build pivotal core features for our merchants and their customers. You should thrive in taking ownership of end-to-end solution design and delivery while extending our Subscriptions and Rewards platforms.

We're looking for engineers with cloud computing experience who like to collaborate closely with others and relentlessly seek ways to improve our code base, processes, and themselves.

At Recharge, we believe in fostering growth and encouraging our team members to pursue leadership and management skills to prepare them for future opportunities. If you have an interest in and passion for leadership, we offer the chance to develop and advance in those areas as part of our dynamic team.

Our Tech Stack:Python, Flask, Dapr, KEDA, Kubernetes, GCP Cloud Functions, Elasticsearch, Redis, Terraform, Helm, OpenTelemetry, Docker, Splunk, Signalfx, Sentry, SaaS, CloudSQL/MySQL

Who you are

We recognize that there are a variety of personalities and work styles. Here are some facets of people who enjoy working at Recharge engineering:

• You love remote work, but not working alone. You love not commuting to work, but you also love collaborating to clarify, confirm, theorize, figure out, and decide on solutions to problems
• You love exploring ideas with rapid prototyping and prioritizing the ones that have an immediate business impact
• You love tackling challenges on different fronts like code, infrastructure, documentation, and evangelizing new libraries and services to stakeholders
• You love the fast-paced nature of the eCommerce world
• You are good at breaking up work into near, mid, and long-term phases so you can deliver value all along the way as you work toward a clear overall direction.
• You love rapid iterative design and development while gaining context and understanding along the way. You can recognize when you know enough to take the next useful step to deliver value

What you’ll do

• Build high-impact, high-performance, high-scale products for development teams to succeed in the delivery of features
• Understand roadmap priorities and write frontend and/or backend code focused on scalability, testability, supportability, and maintainability
• With your technical expertise you will manage project priorities, deadlines, and deliverables
• Debug production issues across stack. 
• Perform thorough code reviews and provide useful constructive feedback.
• Contribute to cultivating a positive team environment
• Demonstrate a willingness to lean in as needed when duty calls

What you’ll bring

• A knack for engineering simple solutions to solve complex problems
• Self-driven; pragmatic; a passion for taking ownership of your work and delivering outcomes
• Ability to work remote-first in a high-growth company
• Ability to demonstrate high self-sufficiency to take on and complete projects promptly
• We need our engineers to be versatile, display ownership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward
• Experience with Python, Serverless, Kubernetes, and Cloud Platforms such as GCP or AWS, HTML5, CSS3, and JavaScript
• Demonstrable expertise with HTML5, CSS3, and JavaScript

Experience / Education / Qualifications

• Typically, 5+ years of relevant full stack development experience across back-end such as Python, Nodejs, and front-end experience including JavaScript and/or TypeScript, HTML, CSS or equivalent.
• Familiarity with micro-service architecture
• Bachelor’s degree in Computer Science, or other STEM-related field or equivalent work experience
• Demonstrable cloud computing experience
• Prior e-commerce experience preferred

All that said, we know people have varied backgrounds. If you don't meet 100% of the requirements, but you know you can do the job, we believe in you! We'd love for you to apply anyway, and tell us why you'd be a great addition to the team.

As Production Operations Engineer, you’ll  be a passionate and experienced ProdOps Lead who thrives in a leadership role.  The ideal candidate will have a deep-seated passion for technology and excel in managing operations at scale. This role requires a strategic mind that can balance day-to-day operational responsibilities with long-term improvement initiatives.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

Leadership and Team Management:

• Lead, mentor, and manage a dynamic DevOps and ProdOps teams
• Collaborate with cross-functional teams including Development and Product Management to ensure seamless delivery and support processes
• Oversee Kanban teams to ensure efficient workflow and task management

Technical Expertise:

• Administer and optimize Linux servers
• Develop, maintain, and troubleshoot scripts using Bash and/or Python
• Manage and automate configuration using Ansible
• Implement and manage GitOps workflows using GitLab
• Oversee CI/CD pipelines with Jenkins for reliable and efficient software delivery

Cloud and Infrastructure:

• Design and manage cloud infrastructure (AWS, Azure, GCP)
• Implement and manage certificate management processes
• Implement robust monitoring and alerting systems using Elasticsearch and modern tools
• Manage elastic search clusters and ensure optimal performance

Incident and Change Management:

• Lead incident management processes, ensuring timely resolution and root cause analysis
• Manage change control processes to ensure stability and reliability of production environments
• Develop and maintain documentation for best practices, operational procedures, and incident reports

Client and Stakeholder Management:

• Interface with clients and stakeholders to understand requirements, constraints, and deliverables
• Communicate effectively with clients to provide regular updates and status reports

What you’ll need to succeed:

• 4+ years of experience in Linux, Bash, Python, Elasticsearch, certificate management, GitLab, Jenkins, Ansible, and Incident Management
• Demonstrated expertise in managing cloud environments (AWS)
• Proficient in GitOps methodologies and tools
• Extensive hands-on experience with CI/CD pipelines
• Strong scripting and automation skills
• Proven ability to lead and inspire technical teams
• Excellent problem-solving abilities and strategic thinking
• Strong communication and collaboration skills
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience
• Ability to obtain Public Trust clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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• At least 3 years of experience in software development 
• Solid C# skills 
• Frontend experience - any JS framework (ideally React) 
• You are atrue fullstack: frontend is part of your job, as much as backend!
• Your projects are beautifully designed and cleanly written
• You are dynamic, curious and eager to learn, always looking to expand your fields of expertise
• You are proactive and take ownershipof your work
• You want your work to have an impact: rather than a cog, you see yourself as the engine
• Fluency in English

• 30-minute video interview with our Talent Acquisition Specialist
• 1-hour online test 
• 2x 1-hour technical interviews, one with a Backend dev and one with a Frontend dev
• 1-hour final interview with the Hiring Manager

#LI-RH1#LI-HYBRID #LI-REMOTE

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability/DevOps Engineer for the GPT (Global Product & Technology) Division. You will be part of the LivePerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Puppet/Ansible/Chef/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar

You have:

• Minimum 3+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like Puppet, OpsCode Chef, Ansible, etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Grammarly is excited to offer a remote-first hybrid working model. Grammarly team members in this role must be based in the United States”, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Security Engineer, Platform Security to join our Trust & Enterprise team. 

We’re looking for a Security Engineer to join our Platform Security team to achieve our ambitious goals. This person will substantially impact maintaining the trust of the millions of users who rely on Grammarly product offerings daily. They will drive security improvements across our cloud and data platform while empowering engineering teams to operate fast and safely.

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

Your impact

As a Security Engineer - Platform Security, you will:

• Collaborate closely with product and engineering teams to integrate robust security features directly into our platform.
• Design and implement advanced tooling and processes to comprehensively monitor and secure our platform infrastructure.
• Facilitate cross-team efforts among Cloud and Data Platform engineering groups to enhance security without compromising development speed.
• Develop and implement security processes to identify, evaluate, and mitigate security risks across our AI products.
• Design and Implement Just-In-Time (JIT) and role-based access controls to safeguard our production environment and customer data effectively.
• Craft and apply a strategic cloud and infrastructure security framework, contributing to the program's strategic direction and roadmap.
• Engage in proactive collaboration with diverse teams, from full-stack developers to ML engineers and data scientists, ensuring the integration of security best practices into every phase of the development lifecycle.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.
• Possesses a proven track record in enhancing security across various data platforms, including Databricks, NoSQL, ElasticSearch, S3, and Kafka.
• Operates primarily as a 'security builder,’ working alongside engineering teams. This includes designing, implementing, and operating services with a strong focus on security.
• Has significant experience deploying Cloud and Data Infrastructure through Terraform, CloudFormation, or Cloud Development Kit (CDK), and proficiency in programming languages such as Python, Java, and Go.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and unlimited sick days 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

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