Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time.

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer.
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

The User Group Manager will play a pivotal role in fostering a strong community among our users, enhancing customer engagement, and encouraging collaboration through user groups. This individual will be responsible for building, managing, and nurturing relationships with our users, supporting group activities, organizing events, and ensuring users have a platform to share insights and best practices. The role requires a blend of community management, customer support, and event planning.

Key Responsibilities:

• Community Building & Engagement

  • Develop and execute strategies to grow user group participation and engagement.
  • Establish and support user group chapters across various regions and platforms, creating opportunities for users to network, collaborate, and share knowledge.
  • Act as a primary point of contact for user group leaders and members, offering guidance and support.

• Event Planning & Execution

  • Plan, organize, and coordinate user group events, including in-person meetups, virtual webinars, workshops, and an annual user group conference.
  • Collaborate with internal teams (marketing, product, customer support) to provide content, speakers, and resources for user group events.
  • Manage event logistics, including registration, promotion, content, follow-up, and feedback collection.

• Advocacy & Communication

  • Capture and communicate user feedback, challenges, and success stories to relevant internal teams to drive product improvements and customer satisfaction.
  • Develop communication channels (newsletters, forums, social media) to keep user group members informed and engaged.
  • Foster a community of product advocates and ambassadors who champion our brand.

• Program Development & Improvement

  • Monitor and assess user group program effectiveness, using analytics and feedback to identify areas for improvement.
  • Create and maintain resources, best practices, and training materials to empower user group leaders and members.
  • Track metrics on engagement, satisfaction, and growth, reporting regularly to stakeholders.

Qualifications

• Experience:

  • 3-5 years of experience in community management, customer success, event planning, or related field, preferably within SaaS, tech, or B2B environments.
  • Proven track record of building, managing, and growing user groups or customer communities.

• Skills:

  • Strong organizational skills and the ability to manage multiple projects and priorities.
  • Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse user groups.
  • Proficiency with community management tools, social media platforms, and virtual event platforms.

• Attributes:

  • Passion for customer advocacy and community-building.
  • Creative problem-solver who can think strategically and act tactically.
  • Strong sense of ownership, initiative, and ability to work independently and collaboratively.

Preferred Qualifications:

• Familiarity with [specific software or industry knowledge relevant to the company’s product]
• Experience with CRM, analytics tools, and customer engagement platforms.

This role is ideal for someone who thrives in a people-oriented position, enjoys fostering connections, and is committed to creating a vibrant, collaborative user community. If you’re passionate about customer success, relationship-building, and creating memorable experiences, we’d love to hear from you!

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Job Description

What Do You Get to Do? 

• Perform detailed quality check reviews and analysis on all types of residential and commercial appraisal reports prepared by vendors/appraisers and to ensure these appraisals meet applicable standards, guidelines, and techniques for compliance with current policies, procedures, applicable laws, and regulations
• Complete exterior and interior residential appraisal order reviews, collaborating with internal and external customers to ensure seamless customer service
• Stay current on appraisal regulations as well as in legal matters in the Real Estate industry, ability to provide Coaching and training to fellow colleagues to improve ability to review work from Appraisers/Vendors.
• Collaborate with colleagues onshore and offshore
• Must have the ability to communicate with team members, vendor, clients, and upper management in a professional manor.
• Provide reviewing assistance on queries raised by onshore and/or offshore teams
• Assist the Chief Appraiser and LOB management with related tasks and projects
• Execute any additional task as assigned by Line of Business Management
• Serve as an escalation point on technical and service-based concerns raised by clients and quickly/efficiently address and resolve escalated issues utilizing tracking tools 
• Keep track of ongoing open order count, and ensure proper allocation of work and alignment with vendors’ capacity to complete within SLAs and quality expectations from both a transactional level and trend analysis level
• Working knowledge of valuations operations,
• Experience in use of Order Management Systems like EVO is an added benefit
• The ability to communicate effectively and work through challenges in tight timelines 

Qualifications

What You’ll Need To Have

• Bachelor’s degree in Finance, Business, Economics, or a related field (Master's degree preferred).
• At least 3-5 years of experience in appraising 
• Strong understanding of financial principles, risk management, and appraisal documents and reviews. 

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Job Description

For our new studio in Boston we are seeking a highly skilled and visionarySenior Writer. In this role, you will be responsible for crafting captivating narratives, compelling dialogues and innovative quests in Project Orion - the follow-up to Cyberpunk 2077 and the next major video game in the Cyberpunk franchise. You will collaborate closely with our project Leadership as well as with a team of passionate writers. If you possess a deep understanding of storytelling and want to shape the immersive experiences of our new Cyberpunk game, then this opportunity is for you!


Daily Responsibilities 

• Close cooperation with the Creative Director, Lead Writer and narrative teams.
• Development of narrative elements and features of our game, including writing engaging dialogues, compelling scenarios and memorable characters.
• Creating documents about the game’s story in alignment with the project’s vision.
• Guiding, mentoring and supporting a team of talented writers.
• Collaboration with other stakeholders to ensure that the story elements are consistent across narrative, gameplay mechanics and visuals.
• Review and revision of our narrative features to ensure the highest possible standard.

Qualifications

• At least 5 years of experience as a Senior Writer, preferably with a focus on RPG and story-driven games. AAA experience is a bonus.Strong storytelling abilities and a deep understanding of interactive narrative design.
• Excellent writing skills, including the ability to create compelling characters, immersive storylines, and engaging dialogue.
• Knowledge of game design principles and an understanding of how narrative elements integrate with gameplay mechanics.
• Ability to provide guidance, mentoring, feedback, and support to members of the writing team.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Passion for video games and a solid understanding of different game genres and player expectations.

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Job Description

As part of the global Customer Excellence Group (CEG), this role will help customers unlock business value and accelerate the adoption of the ServiceNow products & solutions they have purchased.

The Pricing & Packaging Specialist – Service Offerings will be integral to defining the future of how we package and price our suite of post-sales service offerings across customer success, professional services, training, adoption and premium technical support. You will shape the strategy for these offerings to maximize customer adoption and drive revenue growth while ensuring customers’ success with ServiceNow.

You will help develop and execute the strategy for the packaging and pricing of all ServiceNow service offerings. You will work cross-functionally to ensure a cohesive approach that aligns with our customers’ needs, market expectations, and our business goals. The successful candidate should have a solid understanding of enterprise software and services, with a focus on creating customer-centric and scalable pricing and packaging models.

Responsibilities:

• Develop, refine, and execute a comprehensive pricing and packaging strategy and roadmap for all ServiceNow post-sales offerings, ensuring alignment with customer needs and business goals.
• Conduct market research and analysis to understand industry standards, competitive landscapes, and customer preferences for various pricing and packaging models.
• Collaborate closely with teams across Customer Excellence, Sales, Product, Finance, and Marketing to drive the alignment of pricing strategies with product roadmaps and go-to-market plans.
• Execute with cross functional partners on the ServiceNow release cadence to bring pricing and packaging changes to market
• Establish data-driven models for pricing and packaging that optimize revenue growth while ensuring customer satisfaction and increased adoption.
• Leverage analytics tools to track, measure, and analyze the performance of existing pricing and packaging models; use insights to continually refine strategies.
• Define pricing structures that encompass value-driven packages for key post-sales offerings.
• Partner with sales and support teams to develop pricing scenarios, contractual terms, and financial models for new and existing customers.
• Communicate packaging strategy and pricing changes effectively across the organization and to customers as needed.
• Stay up-to-date with industry best practices, pricing methodologies, and emerging trends to proactively influence product decisions.
• Ensure that all pricing initiatives align with ServiceNow’s legal and compliance standards.

Qualifications

• Minimum 5 years of experience in a strategic pricing, packaging, or product management role within a top-tier consulting firm, enterprise software company, or equivalent.
• Demonstrated expertise in developing and executing scalable pricing and packaging strategies for enterprise software or services.
• Strong understanding of the customer success and post-sales service offerings landscape, with experience in positioning value-based post-sales solutions.
• Proficiency in quantitative analysis, with the ability to build financial models and make data-driven decisions.
• Excellent communication and collaboration skills, with experience working cross-functionally to drive strategic initiatives.
• Proven ability to prioritize and manage multiple projects simultaneously, while meeting deadlines and budget requirements.
• Familiarity with analytics tools and platforms (e.g., Tableau, Power BI) to monitor and evaluate product performance metrics.
• Ability to adapt quickly in a dynamic environment and influence decisions through a customer-centric lens.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $158,500 - $277,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

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The digital edition of the award-winning current affairs magazine, The Week, is looking for an Audience Editor, focused on attracting new readers and subscribers by smart use of SEO. Like our sister print publications, The Week’s website carefully selects the best news articles, features and opinion pieces from media outlets across the globe and weaves them together into bite-size digests and comprehensive articles. 

What you'll be doing...

As the Audience Editor, you will be:

• Developing a content search strategy to attract and convert new audiences via organic search, while maintaining The Week's tone and brand values
• Using analytics tools to monitor performance and react to Google algorithm updates 
• Suggesting articles that will increase traffic to the site
• Guiding the social media editor and editing their social media posts, with an understanding of The Week’s tone, voice and house style, as well as the ways in which The Week content works and doesn’t work on social media 
• Providing feedback and any updates regarding SEO best practices
• Supporting the social media editor and editorial and marketing teams as needed
• Supporting the social media editor’s daily social media output as needed

Experience that will put you ahead of the curve...

• Minimum 5 years of experience working in audience engagement and search
• Proven track record in audience growth
• Strong knowledge of and interest in current affairs and world news
• Familiarity with The Week’s approach to news and a good sense of what interests our readers
• Experience using content management systems

What's in it for you you...

We have several awesome perks available to our staff. We offer:

• A fantastic culture focused on caring for our people, fostering success, and offering various opportunities to learn, develop, and grow skills
• Uncapped holiday, because we trust you to manage your workload and time
• Comprehensive medical, dental and vision insurance
• A corporate ClassPass account so our employees can get discounted plan rates
• Commuter benefits offered for your hybrid work schedule
• 401k matching
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level E5

Please note, the salary range for this position is $70-000 - $75,000

This is a Remote based role: Future US is currently eligible to hire in 34 states - Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Kentucky.

Who are we…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for experienced people who want to be a part of it.

Our Future, Our Responsibility - Inclusion and Diversity at Future

We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

#LI-Hybrid

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Job Description

• NOC/SOC Operations: Oversee 24x7 NOC/SOC operations, ensuring timely issue detection, reporting, and resolution in line with SLAs, while enhancing monitoring capabilities and platforms.
• Policy & Process Management: Develop and maintain NOC/SOC policies, processes, and procedures to ensure effective and consistent operations, and drive continuous improvements.
• Security Monitoring & Incident Response: Continuously monitor network, systems, and security tools to detect abnormal activities, manage incident playbooks, and coordinate rapid response to security threats with internal teams and external providers.
• Network Security Design & Implementation: Collaborate on the planning and implementation of network security architecture, ensuring the protection of infrastructure, data, and systems from potential cyber-attacks.
• Coordination with External and Internal Teams: Coordinate closely with the external NOC/SOC provider and the internal IT Security team to ensure smooth operations, aligned processes, and unified approaches to managing security incidents and operations.
• Tool & System Enhancement: Recommend, implement, and manage tools and processes to improve monitoring, network efficiency, and security across the enterprise, ensuring alignment between NOC and SOC services.
• Collaboration & Support: Provide high-quality support for network and security issues, participate in infrastructure-related projects, and train end-users and colleagues on security tools and processes.
• Working on shift 08:20 am - 17:00 pm (CET)

Qualifications

• Degree or equivalent in IT/Computer Science/Network Security/Telecommunication

• CCNA is a must, 

• Network & Security Certification (Microsoft AZ-700, EC-Council SOC Analyst, Comptia S+) is a plus

• Knowledge of the networking and security  industry, products, and protocols

• Knowledge of Security products specifically Firewalls, Proxy, IPS/IDS, Endpoint, Public Cloud Technologies

• Knowledge of SASE Technologies (ZTNA, SWG, DLP, UEBA)

• Knowledge of DNS products and services (Azure DNS, DDI, DNSSec)

• Proficient in a variety of platforms, including Windows, Mac, and Linux.

• At least 5 years of experience in a technical IT Network and/or Security role

• Proven experience in Project Management

• Proven experience in managing Security platforms such as SIEM, EDR, NDR

• Proven experience in managing Public Cloud platforms such as Azure Firewall, WAF, Azure FrontDoor, Azure DNS

• Good organization skills, and ability to systematize and prioritize.

• Strong communication skills – written and verbal.

• Fluency in English required (written and oral).

• Ability to prioritize tasks and strong problem-solving skills

• Polyvalent and multitasking.

• Able to drive meetings, and being autonomous as and when required

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Job Description

A NetSuite Developer is responsible for designing, customizing, and implementing solutions within the NetSuite platform to meet the specific business needs of the organization. The role involves developing custom workflows, scripts, reports, and integrations with third-party systems.

Key Responsibilities:

• Customization & Development: Design and develop custom scripts (SuiteScript), workflows, and functionalities in NetSuite to meet business requirements.
• Integration: Build integrations between NetSuite and other business systems using RESTlets, SOAP, or third-party APIs.
• Configuration: Configure and customize NetSuite modules including CRM, ERP, and eCommerce according to company requirements.
• Data Management: Assist with data migration, import/export of data, and database management within NetSuite.
• Technical Support: Provide ongoing support for NetSuite users, troubleshoot issues, and resolve any technical challenges.
• Testing & Documentation: Test custom developments, document technical solutions, and ensure proper implementation of custom features.
• Training & Collaboration: Collaborate with various departments (e.g., finance, operations) and provide training or guidance on how to use custom solutions.

Qualifications

• Proficiency in SuiteScript (SuiteScript 1.0/2.0) for scripting and customization.
• Experience in NetSuite ERP including administration, configuration, and customization.
• Knowledge of JavaScript, SQL, and HTML for web-based development within NetSuite.
• Experience with SuiteTalk (Web Services, SOAP, REST) for integrating external applications.
• Strong understanding of NetSuite Workflows, forms, saved searches, and reports.
• Experience with NetSuite SuiteBundler and deploying custom solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong verbal and written communication skills.

Education & Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-5 years of experience in NetSuite development or similar ERP platforms.

Preferred Qualifications:

• NetSuite certifications (NetSuite Administrator or SuiteCloud Developer).
• Experience with third-party integration tools like Boomi, Celigo, or Dell Boomi.

This role typically involves working closely with business analysts, project managers, and various department heads to deliver effective and scalable NetSuite solutions.

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Job Description

OBJECTIVES:

• "Partner” with the business in a true “IT as a Service” environment; provide resilient, best-in-class, cost-efficient IT Services to all ELEs in your Zone;
• Together with the Regional IT Infra Director, responsible to provide (build & run) IT Infra services to all ELEs in your Zone;
• Lead the IT transformation program to segregate IT Infra assets and isolate IT Solutions in your Zone;
• Install IT governance processes (IT Service Management) for your Zone.
   

KEY ACCOUNTABILITIES:

IT Strategy & IT Service Management

• Engage with IT Director to define the IT strategy for the zone; Manage the annual IT budget for the zone; Support the Zone Business Leader with enrolling of new companies.
• Implement a true “IT as a Service” Model (for IT Infra services); Act as “Managed IT Service Provider” towards internal IT customers; build a network & foster a productive relationship with key business leaders;
• Monitor and Report on IT service quality, as well as customer satisfaction against agreed KPIs and Service Level Agreement (SLA) performance indicators.
• Build and Manage your IT team, distributed over multiple countries/ELEs; Cooperate with the Regional IT Infra/Governance teams; Ensure consistency, Foster collaboration, Promote synergies and share good practices/methodologies across ELEs in your Zone;
• Build/Provide a portfolio of IT Business Services that meet the business needs at the right level of investment; Plan, organise and manage the Zone IT team to deliver and exceed the contracted SLA performance of the respective IT services.

IT Infra & Security

• Together with the Zone Business Leader & Regional IT Infra Director (co)define the IT Infrastructure Strategy, priorities, roadmap, etc. for your Zone.
• Daily Steer your Zone IT Infra team to provide best-in-class IT Services to the ELE’s; accountable to run IT Infrastructure services, projects within budget/time/scope/quality
• Ensure reliable operations of future state, segregated Zone (see Transformation Program: actively Manage the transformation of all Legacy Infrastructure into a segregated landscape, supported by the Zone & Regional IT Infrastructure Team).
• Ensure Group/Regional IT (Infra and Security) standards are implemented and adhered to;
• Monitor the execution of all operational activities (“First line of defence”) and periodically Audit IT Infra & Security postures (in cooperation with Group IT 3rd line of defence team).

IT Solutions

• Together with the Zone Business Leader (co)define the IT Solutions Strategy, priorities, roadmap, etc. for your Zone.
• Daily Steer the Zone IT Solutions team to provide best-in-class IT Services to the ELE’s; accountable to run IT Solutions services, projects within budget/time/scope/quality;
• Subscribe to transversal or dedicated/shared (ITAAG) IT Solutions, and provide L1/L2 Support for instantiated (ITAAG) IT Solutions.
• Ensure Group IT Solutions standards are adhered to;
• IT Governance & Transformation Program.
• Drive the Transformation program to re-architect & re-engineer IT Infrastructure and Solutions for ELEs in your Zone;
• Install standardized IT cost (TCO) management, as well as IT Project Management and IT Service Management practises across all ELEs in your Zone;
• Ensure IT Services are run in compliance with regulation; Assist with response to regulatory audits;

Qualifications

REQUIRED PROFILE

• Master’s Degree in Computer Science (M.S.) or related field from a four-year college or university; an MBA or equivalent is desirable but not required.

• Project Portfolio Management (PMI, or other), ITIL (PMP & ITIL Foundations certification is must) others like (Scaled) Scrum, COBIT, TOGAF, … is desired.
• Lean methodology (Six Sigma, or other) is a plus.

Experience

• 5 years of work experience in a similar function.
• 5-10 years of (project/) program management in an IT environment (for ERP-like implementations, in an international environment) preferably in an industrial or process driven environment, ideally in the laboratory industry.

Competencies & Skills:

• Entrepreneurial thinking and flexibility to change; Ability to work in a complex and challenging international environment.
• Proven excellence in managing multiple reporting lines across different teams, businesses (5 years of experience); hands-on leadership of a distributed international team is desired.
• Core competences: Product strategy & planning; Program/Project Portfolio management; Product Life Cycle Management; Risk Management; IT Service Management; Regulated Environments; People Management & Emotional intelligence; Presentation & Communication; Enterprise Architecture.
• IT Service Management (practices/framework) experience is a plus; proven ability to install/enhance IT processes to drive efficiency, quality, and cost-effective solutions; 5 years relevant experience in IT Service Delivery field; ideally in the regulated GxP/HIPAA environment.
• Strong financial acumen and ability to develop budgets, controlling and reporting.
• Experience in managing international customers successfully.
• Excellent organization and prioritization skills.
• Very good communication skills (concise writing and orally convincing); Experience presenting to executive management.
• Empathy and strong interpersonal skills, stress resistant and flexible work attitude; strong customer service mind-set.
• High energy to drive rapid and ongoing change. Lead by example.
• Decisive, resilient for setbacks/changes, organization sensitive, realistic, ownership, thinking in solutions, persistent, structured; Courage and self-confidence to take initiative; deal with risks and empower others.
• Analytical person and self-starter; ability to work under minimal supervision. Ability to develop a clear and realistic vision on what needs to be done in near and mid-term future to ensure continuity and improve business results.
• Action-oriented problem solver, able to oversee the big picture and dive into the details when needed (can switch between overview and details).
• Fluent spoken and written English.
• Good knowledge of working with tools like Microsoft Project, Gantts, Excel.

Technical

• Familiar with: BPMN, UML; SCRUM methodology, CMMi; GxP (GAMP5), GDPR.
• Strong background in IT Service Management, experience in working with IT Service Management Systems (ServiceNow, ...).
• Experience consolidating & analysing (larger sets of) data from multiple data sources, for executive reporting purposes.
• Knowledge of COBIT will be a plus.
• ITIL certification will be a plus.

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Job Description

Job Description

As a Senior AWS Solution Architect & Senior AWS Cloud Consultant you fulfill the following tasks:

• You research and analyze available tools and frameworks and then implement those as cloud-native solutions for our customers
• You assist the T-Systems Public Cloud Product Management Team to build and define solutions on top of AWS based on customer and market feedback
• You support the customer engagement lifecycle from pre-sales to implementation and identify and support follow-up activities
• You participate in or lead technical workshops as a cloud expert with partners and clients and implement Pilot and Proof of Concept projects
• You advise clients on architecture methods, governance and the use of cloud-native best practices
• You will run Well-Architected Reviews on customer workloads advising the customer on AWS best practices 
• You will review existing customer environments, plan and implement migrations to AWS cloud by applying appropriate migration strategy (Relocate, Rehosting, Refactoring etc.) 
• You develop automated cloud-native solutions following the IaC approach using appropriate AWS services, such as Lambda, Step Functions, Terraform, Cloudformation (including higher-level provision options like SAM or CDK)
• You are responsible for expanding and improving the solution portfolio and you develop new features, templates and documentation 
• You act as a coach and mentor for young and new team members
• You take over technical sub-project management responsibility as a sparring partner between business and IT in interdisciplinary teams.
• Independent steering of error analysis and problem-solutions together with the operation in the DevOps teams
• You work in a highly dynamic, international environment with a highly motivated team

Qualifications

• Next to a degree in computer science or another technical discipline, you have at least 5 years of experience in two or more of the following areas: software development, automation and containers, design & implementation of distributed cloud applications, agile methodologies
• You have 2+ years of working experience with a hyperscaler cloud platform (preferably AWS)
• Solid working experience in four or more of the listed technology areas: Relational Databases, Programming, Web Technologies, Security, Networking, Migration, Big Data, Machine Learning or Artificial Intelligence
• You bring experience in AWS services for example Amazon EC2 compute, AWS Lambda, AWS EventBridge, AWS CloudWatch, Amazon RDS, Amazon ECS
• Extensive experience in DevOps methodologies and automation with Shell Scripting, Docker, Terraform, Ansible, and more
• You bring experience in development with NodeJS, Python, Java or another common programming language
• You are experienced with complex, large scale environments and able to design a resilient, secured, and performant cloud infrastructure solution
• Demonstrated experience developing an enterprise-scale distributed applications using modern software development practices and technologies is highly desired
• Ideally, you have already client-facing experiences
• Strong communication skills in English, (German is nice to have)
• Flexibility and readiness to travel occasionally are expected

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