Job Description

What you get to do in this role:

The GenAI Customer Success team will be responsible for developing, maintaining, and delivering a portfolio of AI Lighthouse engagements in partnership with Sales, Inspire Value, AI Solution Success, Product Success, Platform Outbound Product Management, and Expert Services. As a GenAI Solution Architect (GenAI Architect), you will drive customer outcomes, roadmap, and value realization for GenAI technology within AI Lighthouse accounts through hands-on delivery of ServiceNow’s GenAI capabilities and technical advisory activities. You will also lead GenAI enablement programs and GenAI Impact accelerators for the broader Impact Delivery organization.

• Hands-on delivery of ServiceNow’s GenAI capabilities to customers
• Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
• Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
• Lead GenAI enablement programs for the broader Impact Delivery organization
• Develop and deliver GenAI Impact Accelerators to drive customer outcomes and value realization
• Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings
• Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, and other documentation to make information about ServiceNow’s GenAI capabilities more accessible to the broader Impact Delivery organization, customers, and partners
• Creation of HealthScan Definitions to evaluate GenAI readiness and GenAI platform health

Qualifications

To be successful in this role you have:

• 12+ years progressive experience as part of a professional services organization; or equivalent education/experience
• Management consulting experience
• Ability to travel up to 80%
• Creativity with comfort running programs independently within a "startup paced" environment
• Success driving complex issues through analysis and resolution
• Ability to relay complex information to diverse set of audiences, both technical and non-technical
• ServiceNow certifications in aligned workflow
• Industry domain expertise in <insert industry>
• Large program experience leading architecture and design
• Enterprise architecture experience
• Cloud application technology experience

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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Fluent is always looking for talented account managers to join our team as we continue to scale our business. This is an evergreen job that we have open to proactively meet our future team members! 

As an Account Manager, you will use your marketing expertise: analytical, communication and relationship building skills to provide superior client service, research and market analysis. You will persistently explore and uncover the business needs of your clients and understand how our offerings can grow their business. 

What You’ll Do

• Rapidly gain a thorough understanding of Fluent’s inventory offerings, reporting analysis, competitive advantages, resources, and processes and articulate them persuasively to new and existing clients. 
• Leverage your understanding of mobile app, gaming, and subscription streaming service industries and clients, to manage multi-million-dollar book of business. 
• Assist sales team with constant onboarding of advertisers. Facilitate the pre‐launch process by gathering relevant information from clients and working with internal teams to ensure a successful and efficient launch. 
• In partnership with Account Director, identify, create, and implement solutions grounded on achieving measurable business results for our clients. Serve as external product consultant educating clients and agencies on ad solutions and best practices, and ultimately grow business partnerships. 
• Work and collaborate with diverse groups of internal cross-functional teams (product, operations, media, analytics, tech, finance, executive teams). Project manage complex work streams. 
• Prepare and present formal business reviews to top clients. Ability to travel as needed, both domestically and internationally. 
• Monitor client and internal reporting platforms to identify and report on trends. 
• Maintain account and campaign status documents, in preparation for team meetings with internal leadership. 
• Collaborate with Account Director to train, develop and manage Account Coordinator. 

• Previous experience in the mobile app or mobile gaming space.
• Excellent analytical and problem-solving skills with the ability to think critically to produce meaningful outcomes. 
• Wears multiple hats and embodies a self-starter attitude. 
• Enjoys cultivating positive relationships and possesses a natural ability to communicate well with others. 
• Excellent writing skills. 
• Comfortable engaging with clients at all levels, including C-level executives. 
• Exceptionally organized, detail-oriented, meets deadlines, strong ability to multi-task. 
• High proficiency in Excel, ability to use functions to analyze complex data sets. 
• Proficiency with PowerPoint. 
• Strong understanding of general marketing/advertising concepts and methods. 
• Previous experience leading customer QBRs. 
• Experience with mobile app user acquisition or subscription service marketing 
• Familiarity with the performance marketing ecosystem, including familiarity with third-party ad tracking is a plus. 
• 3+ years of professional experience in a media, advertising, content, tech or digital marketing company, within a client-facing role preferred.

About Us

Fluent, Inc. (NASDAQ: FLNT) is a leader in performance marketing, delivering customer acquisition solutions through our digital media portfolio, global commerce partnerships, and proprietary data and tech. We introduce brands to consumers through outcome-based programs across untapped channels, including our post-transaction ad solution and rewarded discovery platform. Since 2010, we have continued to innovate and iterate on the most effective strategies that connect our partners and brands with their most valuable customers, helping to drive lower-funnel engagements that exceed client expectations. For more information, visit https://fluentco.com/

At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

• Competitive compensation
• Ample career and professional growth opportunities
• New Headquarters with an open floor plan to drive collaboration
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range: $75,000 to $85,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an @fluentco.com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

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Job Description

As the Workwear Technical Sales Lead you will be responsible for providing technical expertise while driving top line growth and new opportunities within your region. You will work closely with the Commercial, Product Line Management, Marketing and Business Development teams to identify and evaluate opportunities that convert into new or incremental sales. This role will focus around the Workwear apparel industry and application of Avery products into the complex fabric finishes used. 

Activities may include, but are not limited to:

• Identify, assess, develop and manage short and long-term business account opportunities, while also leveraging Avery Dennison’s Embelex and Thermopatch products and solutions.

• Coordinate opportunity deliverables within current workwear accounts utilizing the AD Thermopatch solutions portfolio.. 

• Align solution selling strategy across key retail brands

• Drive new revenue opportunities in white space and growth accounts

• Deep understanding of customer specific solution landscape. Including competitors, growth areas, and market influences

• Manage training and support calendar to educate at both the account and internal sales team level

• Collaborate with Technical Content Manager on presentation and training needs.

• Partner with the Account Management team on prioritization of high visibility and cross-market programs.

• Align with Commercial Sales on account pipeline.

• Partner with PLM on new solution brief intakes

• Support execution and sales results for specified region through partnership with broader commercial front end team

• Communicate with customer on the key value propositions and differentiators within the Embelex solutions portfolio

• Incorporate knowledge of the industry to partner with stakeholders to develop market right products, support materials and pricing recommendations across all solutions

• Partner with prospective customers to identify unmet needs, and present compelling solutions

• Vet and qualify programs and build a rolling pipeline

• Initiate, determine, and present ROI business case analysis

• Stay abreast of industry trends by attending trade shows, events and staying on top of market insights as well as global branding trends

• Surface new ideas, product applications and solutions to development teams

• Explore technologies that could complement our offerings as part of a thought-leadership effort

• Develop long-term business opportunities

• Develop and maintain working relationships with business partners at all levels of the customer’s organizations

• Collaborate with other business units to evaluate volume, identify trends, and ensure quality

• Participate in building the requirements for growth in our annual operating plan (AOP)

• Contribute to monthly and quarterly reviews on the market and forecast for your region

• Own account based training schedule for local commercial and factory teams

• Drive entrepreneurial speed and flexibility with global consistency on the following functions for new solutions:

  • Pipeline development and management

  • Creation and presentation of specific solution proposals

  • Solution understanding and education

  • Voice of the customer feedback to innovation

  • New use case creation and vetting

  • Enable accurate and speedy development and deployment

Qualifications

WHAT YOU WILL NEED TO BRING TO THE TEAM: 

Avery Dennison has a long history of being a market leader.  Your history is important to us. It should include the following: 

• Strong knowledge of the Workwear industry,  inclusive of key customers, coated fabrics and applications. 

• Strong knowledge of Apparel trims, specifically embellishments and hardware.

• Ability to drive revenue and identify new opportunities

• Established experience driving opportunities through the sales pipeline

• Strong entrepreneurial capability to lead and thrive in a cross functional organization

• Ability to understand customer objectives and translate complexity into solution requirements

• Demonstrable ability to work both independently and as part of a team

• 3+ years of experience in business development, sales, product development or strategy preferred

• Detail-oriented with strong project management and organizational skills required

• Strong influencing skills and storytelling skills, and ability to champion projects both cross functionally and vertically within the organization

• Ability to perform technical product trainings to customers and internal teams

• Have a solid understanding of finance and ROI analysis

• Excellent communication skills, including written, verbal, presentation, interpersonal, and virtual

• The ability to be able to self-direct and work with minimal supervision

• Ability to travel frequently and the ability to lead impactful virtual selling and marketing events

• Bachelor's degree with a major in Communication, Marketing, Business, or a related field, or similar experience, preferred

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Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
• Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
• Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
• Develop and implement a business plan in line with brand strategy to support launch. 
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
• Structure detailed strategic plans for gaining and retaining new and existing clients. 
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
• Work effectively with individuals across multiple departments throughout Guardant Health. 
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
• This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
• Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

• 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
• Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
• Excellent negotiation, problem-solving and customer service skills. 
• Ability to handle sensitive information and maintain a very high level of confidentiality. 
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

• Ability to work effectively with minimal direction.
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
• Product launch planning and launch execution experience. 
• Familiarity with primary care practice landscape in territory.
• High-touch customer service skills. 

PERSONAL REQUIREMENTS:

• Valid driver’s license and a clean driving record to conduct field office and customer visits.
• Ability to meet specific doctor office and health clinic entry/access requirements.
• Ability to travel daily throughout the territory as needed.

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Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
• Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
• Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
• Develop and implement a business plan in line with brand strategy to support launch. 
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
• Structure detailed strategic plans for gaining and retaining new and existing clients. 
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
• Work effectively with individuals across multiple departments throughout Guardant Health. 
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
• This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
• Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

• 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
• Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
• Excellent negotiation, problem-solving and customer service skills. 
• Ability to handle sensitive information and maintain a very high level of confidentiality. 
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

• Ability to work effectively with minimal direction.
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
• Product launch planning and launch execution experience. 
• Familiarity with primary care practice landscape in territory.
• High-touch customer service skills. 

PERSONAL REQUIREMENTS:

• Valid driver’s license and a clean driving record to conduct field office and customer visits.
• Ability to meet specific doctor office and health clinic entry/access requirements.
• Ability to travel daily throughout the territory as needed.

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Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
• Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
• Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
• Develop and implement a business plan in line with brand strategy to support launch. 
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
• Structure detailed strategic plans for gaining and retaining new and existing clients. 
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
• Work effectively with individuals across multiple departments throughout Guardant Health. 
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
• This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
• Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

• 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
• Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
• Excellent negotiation, problem-solving and customer service skills. 
• Ability to handle sensitive information and maintain a very high level of confidentiality. 
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

• Ability to work effectively with minimal direction.
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
• Product launch planning and launch execution experience. 
• Familiarity with primary care practice landscape in territory.
• High-touch customer service skills. 

PERSONAL REQUIREMENTS:

• Valid driver’s license and a clean driving record to conduct field office and customer visits.
• Ability to meet specific doctor office and health clinic entry/access requirements.
• Ability to travel daily throughout the territory as needed.

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Job Description

Biogen is seeking a Principal Clinical Scientist to support clinical research activities for our portfolio our immunology clinical programs, with a specific emphasis on severe immune-mediated diseases related to glomerular kidney disease. This position provides leadership in program development, execution, innovation, and optimization of clinical trials by including the latest insights on disease mechanisms, diagnostic approaches, and alternative therapies. The successful candidate will primarily be involved in activities associated with the design, execution, monitoring, data interpretation, and reporting of clinical studies evaluating novel therapies across target indications. Additional responsibilities involve managing external collaborations and gaining comprehensive knowledge of the literature related to the product(s) in development.  Furthermore, responsibilities may include collaborating with Regulatory on document preparation and submission, as well as collaboration with Discovery, Development, and Commercial functions as needed and appropriate. The responsibilities of this role may vary depending on the specific indication and program requirements.

The Principal Clinical Scientist collaborates closely with Study Physicians/Scientists as a key member of the development and study teams. The role actively contributes scientific expertise to cross-functional clinical teams involved in the development of novel therapies. As part of a startup environment, the role involves extensive matrix interactions with colleagues from various disciplines to ensure the successful execution of clinical development plans and regulatory filings. Our ideal candidate will have significant experience in clinical trials and can strongly communicate and present relevant clinical data to leadership and core teams.

What You Will Do

• Support the preparation of clinical development plans, trial protocols, case report forms, and study operational plans that are scientifically rigorous, clinically relevant, operationally feasible, while adhering to GCP and regulatory requirements
• Establish and maintain credible relationships with clinical investigators and medical/scientific experts
• Collaborate with Clinical Operations in trial setup, conduct, recruitment activities, closeout, and reporting
• Assist Data Management with the review of clinical data and resolution of queries
• Perform medical monitoring activities and reporting in partnership with Study Responsible Physicians/Scientists, including evaluating clinical trial adverse events and reviewing clinical laboratory results
• Work closely with Quality Management & Assurance to ensure flawless execution of clinical trials
• Draft and coordinate completion of clinical study reports
• Prepare responses to questions from Ethics Committees and Health Authorities
• Support integrated document development for marketing authorization filing
• Interpret, report, and prepare oral and written results of product research, in collaboration with senior clinical personnel, in preparation for health authority submissions
• Support preparation for FDA Advisory Committee and EU Oral Explanation
• Present relevant clinical data to internal and external stakeholders
• Review medical literature and related new technologies relevant to the assigned projects.
• Other responsibilities may include utilizing nonclinical PK and PK/PD data (including use of modeling and simulation techniques) to project optimal clinical dosing regimens, doses based on pharmacological/clinical targets, human starting doses, and biomarker exploratory data (including biochemical and molecular data from quantification of mRNA, multi-panel flow cytometry, and protein expression)

Who You Are

You are experienced with the design, execution, monitoring, data interpretation, and reporting of clinical studies evaluating novel therapies across target indications.  You excel in a fast paced environment and enjoy collaborating cross functionally with discovery, development, and commercial colleagues.

Qualifications

Required Experience

• MD/PhD/PharmD with 5+ years of industry clinical research experience, preferably in nephrology, immunology or a related therapeutic area.
• Experience in late-stage drug development, with a preference for experience in nephrology and/or immuno-inflammatory indications
• Ability to survey and interpret scientific literature related to assigned projects
• Ability to interface with health authorities and represent clinical programs with integrity, polish, and professionalism
• Ability to travel domestically and internationally, approximately 10-20% of the time.

Additional information

The base compensation range for this role is $143,000 - $239,000. Base salary is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Additionally, this role is eligible for participation in Biogen’s LTI grants and other incentive programs. Biogen offers a full range of benefits that include medical, dental, life, long and short-term disability insurances, vacation, end-of-year shutdown, and 401K participation and matching contributions.

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Job Description

Job Purpose:
The Digital Innovation Manager will join the Canadian Digital Innovation and Customer Engagement (DICE) team as a critical and integral business partner to Biogen’s Business team, supporting the creation and execution of the digital roadmap for Biogen’s TAs and products, supporting development, execution and optimization of omnichannel assets, journeys, and campaigns. 
This position will be part of Biogen’s digital evolution and will contribute to establish Biogen as a differentiated leader in designing customer journeys, content, and experiences to achieve business goals in a customer centric, innovative and value-driven way. The Digital Innovation Manager will have the unique ability to support at both a strategic and tactical level, using data to design omnichannel communication campaigns as part of an integrated customer engagement model, overseeing the tactical operations to execute those campaigns, and suggesting optimization efforts to refine tactics and assets based on insights and analytics.
They will closely integrate with the local DICE team and collaborates with the local cross functional business partners to accelerate the adoption of omnichannel strategies, including the development of materials to support highly personalized customer experiences. Partners will include IT, Data & Analytics, Customer and Marketing Insights, Medical, Marketing & Sales, Value and Access, Legal and Compliance to integrate local frameworks, programs, campaigns, and capabilities to drive omnichannel acceleration and customer engagement planning at Biogen. They will act as an internal subject matter expert and work with external partners such as creative agencies, media agencies, and technology delivery partners.

Responsibilities:

•    Closely collaborate with the local brand teams (incl. Marketing, Medical, Value and Access) to develop, help execute and optimize customer engagement plans with a focus on customer segmentation and personalization. 
•    Creative/graphic design and copywriting experience to support the development of marketing/medical campaigns in an agile and well-integrated manner through means of creative concepts and copy drafts.
•    Establish the definition and creation of KPI ‘s with a focus on campaign performance, including reporting and insights gathering to inform and recommend best course of action to all relevant cross functional partners
•    Champion the concept of customer engagement plans, customer journeys, and moments of truth across business partners as part of an effort to drive personalization and customer-centricity.
•    Oversee and manage digital ecosystem including data connections and reporting tools to ensure adequate measuring framework to help drive business insights. 
•    Research and analyze market trends and competitors and convert insights into reports to be shared with cross functional partners to establish actionable insights.
•    Perform company business in compliance with relevant regulations, company policies and procedures.
•    All other duties required.

Qualifications

Qualifications:    
Education
o    Bachelor’s degree in a relevant field is required.

Experience, including # of years
o    Experience (>5 years) in an agency or as a freelancer servicing clients in the life sciences/pharmaceutical space in Canada/US

Language(s)
o    Fluent in English, verbal and written with the ability to communicate effectively cross-functionally, spanning all levels of the organization; proficiency wht French is an asset.

Skills
o    A good understanding of Life Sciences/pharmaceutical commercial model
o    Understanding of Canada’s regulatory landscape, including product life-cycle, and material approval process for different stakeholders
o    Ability to work across multiple digital platforms and early adoption of new systems/applications.
o    Hands-on experience in creative/graphic design tools (e.g. Adobe Illustrator, InDesign, Photoshop, Canva, Sketch or others) that can scale across various media assets (emails, webpages, banners, etc.)
o    Demonstrable experience in pharmaceutical/life sciences copy writing 
o    A good understanding of paid media strategies for the various stakeholder groups in a pharmaceutical/life sciences domain, including the ability to set up and manage on-going media campaigns
o    Experience designing and implementing customer engagement strategies grounded in understanding of customer journeys
o    Strong analytical skills with demonstrated ability to assess business results of marketing tactics, define appropriate metrics / KPIs, and maximize value of marketing investment
o    Strong project leadership skills with a solution-oriented mindset, sense of urgency, and attention to detail
o    Ability to prioritize and manage workload in a fast paced, rapidly changing environment
o    Demonstrated relationship building and cross-functional teamwork skills to effectively direct and influence results across a diverse set of internal and external stakeholders
o    Minimum Bachelor’s degree
o    Strong written and verbal communication skills, including ability to deliver compelling presentations to executive audiences

Additional requirements:
Ability to travel as required.

Direct Reports: None

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Job Description

*Please note: Candidates must live within or be willing to relocate to the Boston, MA Area to perform the duties of this role.

Primary Function of Position:

Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits. The focus of the Clinical Sales Representative (CSR) is to clinically sell to maximize the da Vinci® Surgical System’s utilization in the Boston, MA territory.

Responsibilities:

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties
• Support regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
• Drive continuous expansion of the user base by working with KOLs
• Drive the sales of instruments and accessories
• Mentor new team members to become high performance members of the clinical sales team
• Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.

*This position may be hired at a lower profile.

Qualifications

Skills, Experience, Education, & Training

• Bachelor's degree required. 
• A minimum of 5 years of sales experience including 2+ years in healthcare sales. 
• Ambition and exceptional work ethic
• Ability to travel up to 25%, and work nights and weekends as needed
• Knowledge of the Operating Room environment preferred.           

Compensation and Benefit Information:

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits and equity. The target pay rate for this position is $204,020.

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Job Description

We have an exciting opportunity for a Franchise Business Consultant to be home based in or around Grand Rapids, Michigan.

The Franchise Business Consultant supports a district of franchised owned restaurants and provides guidance and coaching to franchisees and operations team to achieve short and long-term company and operational goals.  Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of DMA chairs and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed.

Key accountabilities Include:

Planning

• Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District. Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
• When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of American Dairy Queen’s (ADQ) Operations and Marketing Plan.

Consulting

• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.
• Provide impactful advice and counsel to position franchisees for optimal financial health.
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.

Other

• Provide support to other departments/functions as needed.
• May assist with new store openings as required.
• Complete ad hoc projects as required.

Job also requires:

• Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.
• ServSafe certification
• Frequent (4+ hours per day) communication via telephone and email.
• Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.
• Ability to drive an automobile for franchisee and staff meetings/visits.  May require sitting in vehicle up to 8 hours per day, when traveling.  Must be able to be insured by company insurance provider.
• Ability to travel by airplane as necessary.
• Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.
• No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.
• A clean driving record is required.

Qualifications

Education/Experience:

• Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience. 
• 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).

Skills:

• Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred)
• Thorough knowledge of restaurant operations.
• Proficient knowledge of marketing, finance, training, human resource, and development. 
• Well organized with a high attention to detail and accuracy.
• Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
• Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
• Excellent written and verbal communication skills.
• Ability to provide excellent customer service to both internal and external clients.
• Strong ability to multi-task and prioritize multiple projects and requests simultaneously.
• Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.
• Ability to work quickly in a fast-paced environment with frequent interruptions

The US national base salary range for this position is $92,800 - $113,680. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.

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