Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring an Engineering Lead to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives. 

What you'll be doing:

Leading a team of great engineers and designers which includes being responsible for the planning, executing and direction of the team. This role will require strong communication skills, working in an Agile environment, in-depth knowledge of APIs and understanding the business use case of the software being built.

What you’ll bring:

• Strong experience with React and AWS; Rails experience preferred
• 5+ years experience in software development/web application development
• 2+ years experience leading multi-disciplinary teams of designers and developers
• Ability to successfully breakdown technical items in discussions with the business users
• Strong verbal and written communication skills directed at both technical and non-technical audiences
• Capable of taking direction from senior leadership and translating into concrete next steps and actions
• Comfortable handling multiple ongoing engagements and parallel work streams

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor’s degree

Benefits:

• Fully remote
• Annual stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hello@Oddball.io

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $150,000

Oddball believes that the best products are built when engineers understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.

We are hiring a Senior Rails Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you'll be doing:

Working hand in hand with other engineers in developing API endpoints and services that proxy requests to various other applications. Some of these rely on message queues, some are xml, some are json. Day to day work will involve writing code, developing tests, and debugging. Our engineers are expected to give input on high level architecture and coding decisions.

What you’ll bring:

• 5+ years experience in working with Ruby on Rails
• Minimum of 3 years working in an Agile software development environment
• Programming in a major open source language, such as Ruby, Python, Go, Java, or JavaScript
• Understanding of the fundamental technologies of the web: HTTP, SSL, HTML, CSS, JavaScript, and JSON
• Experience with a front end JS framework (like Angular, React, Backbone) 
• Extensive experience in taking program requirements and creating an architecture vision with experience in high volume and high availability networks and systems
• Experience in creating and conveying to team members the architectural vision for a program or project
• Build APIs that support both the digital services we deliver as well as third-party usage
• Use unit and integration testing to ensure systems meet business needs
• The ability to write code that is a pleasure for other engineers to read and understand
• Experience with all phases of the software development lifecycle - from gathering and analyzing user/business system requirements to creating application system models
• Experience participating in design meetings and consulting with your project team to refine, test, and debug programs in order to meet business needs
• Experience with Amazon Web Services, in particular EC2, S3, and RDS preferred

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to  attain low-level security clearance 

Education:

• Bachelor’s Degree 

Benefits:

• Fully remote
• Annual Stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hello@Oddball.io

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $150,000

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is looking for a Drupalist, able to contribute code on day one, who has experience working within an Agile delivery team. You have examples of successfully delivered Drupal builds in production. You are able to take technical and business requirements and deliver tested and working code with a minimum of supervision. You are innovative, bringing your own ideas and suggestions to the project. You know what it means to be collaborative, open minded, and play well with others.

About the team you will be on…

Acquia Site Studio offers the fastest low-code way to build enterprise-grade Drupal sites, Site Studio lets developers and designers without deep coding skills build sites using a visual UI. Tasks like building layouts, element styles, templates and components can all be achieved easily with basic CSS and Drupal knowledge, and our visual designer.

As a Software Engineer, you will…

• Contribute to the Drupal Site Studio modules and theme
• Be an advocate for Drupal and PHP best practices
• Have a solid understanding of testing and performance or a willingness to learn

You’ll enjoy this role if you…

• Are a keen Drupal engineer who enjoys iterating over a product servicing a large number of customers at scale
• Enjoy enabling non-technical users to create exciting web experiences

What you’ll need to be successful…

• 2+ years experience developing Drupal modules or themes
• 1+ years programming experience in PHP and JS
• Hands-on experience in PHPUnit and writing Unit test cases
• Familiarity with Composer and troubleshooting failures that arise from it
• Strong analytical and troubleshooting skills in a modern web stack
• Demonstrate knowledge of accepted QA methodologies, encompassing facets of SDLC.
• Excellent written and verbal communication skills.  
• LAMP (Linux Apache MySQL PHP) stack experience
• Good understanding of web fundamentals especially CSS/HTML and JS
• Experience working with RESTful APIs
• Experience with continuous integration and build tools (i.e. Jenkins, Github Actions)

Extra credit if you…

• Have experience with microservice based architectures using one or all of the following:
• Nodejs (express), Golang, PHP
• Have worked with SPA’s (single page applications) using either Angular or React
• Have knowledge of DevOps working practices

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Engineer Manager Department:

Engineering Location: Remote, India 

Acquia is an open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms. Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it. 

Acquia runs one of the world's largest Platform as a Service (PaaS) offerings. Our Drupal optimized cloud runs on over 18,000 AWS instances and delivers billions of pageviews per month, running some of the largest and most mission-critical websites in the world. We are seeking exceptional professionals who desire to deliver world-class performance and reliability while building powerful tools that enable our customers effortlessly scale their web applications. At Acquia, we are obsessive about providing our customers with security, availability, and scalability that is second to none and are looking for engineers who are equally passionate. 

The Engineering Manager will join the Acquia office in Pune as the senior staff member. The office will be comprised of Professional Services, Operations and Support staff. Reporting to the Director of Engineering, the Engineering Manager will recruit a high performing team in accordance with Acquia’s growth strategy. The team will collaborate closely with staff in Boston so flexibility in working hours is important. Once the team has been recruited, the Engineering Manager will lead and manage the team, including ongoing career development and performance oversight. 

Job Responsibilities: 

• Managing and growing the team consistent with the needs of the business 
• Providing oversight on methodology, technology decisions, and team productivity 
• Removing impediments that block or slow down the development team 
• Ensuring that the right roles are filled by the right people 
• Motivating employees to achieve the business goals of the product 
• Career development of all employees that report to you 

Skills: 

• Strong technical background ideally having worked as a tech lead or equivalent 
• Extensive hands-on development knowledge on modern development platforms, Cloud based solutioning (AWS preferred) 
• Passionate about people and people management 
• Experience with project management and process improvements
• Uncompromising focus on excellence 
• Empathetic towards customers and all the roles required to build a successful product 
• Biased towards action and practical solutions 
• Inquisitive and has a knack for seeking out truth 
• Equally comfortable managing up as they are managing down 
• Understanding of the Symfony frameworkwould be advantageous.
• Excellent communication and collaboration skills, with a proactive and self-motivated attitude
• Experience with MySQL projects
• Knowledge ofDevOps practices and experience with containerization technologies, especially Kubernetes, is a plus.
• Experience  in PHP programming and object-oriented design principles, with a track record of working on  scalable web applications.

Preferred Qualifications: 

• At least 8 years of total experience with 2+ years managing software engineering teams 
• Excellent verbal and written communication skills 
• Has navigated teams through adverse situations, either successfully or unsuccessfully 
• Well versed in modern development techniques and automated testing strategies 

Extra Credit: 

• Trained in Agile methodologies, preferably Scrum 
• Working knowledge of Amazon Web Services 
• Well versed in JIRA and Confluence
• Experience working with Mautic

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. 

About the job

Vonage is looking for a talented and experienced technical and enterprise architect. You will join a growing architecture team within Vonage’s communications platform. You will lead the architecture initiative for one of Vonage’s highest-profile and key strategic projects.

You will also work directly with engineering teams, enabling them to deliver software more effectively. You will be a member of the API Group’s architecture advisory group.

Finally, you will be a key advisor to the Director of Engineering, being an important bridge between them and the engineering teams.

What You’re Great At

• Independently tackling challenges: You don’t need anyone to keep you on track. 
• You’re organized and efficient
• Articulate complex problems simply
• A strategic thinker - able to understand and develop where we are, where we want to get to and how we can get there
• Strong soft skills & ability to work with and influence multiple teams.
• Flexibility and adaptability to work in a growing, dynamic team

What You Must Have Experience In

• 10+ years in software development

What You’re Good At

• Although your focus will be on a key project, you can organise yourself effectively to work cross department
• Energy, curiosity, and a desire to learn and improve.
• Finding pragmatic solutions to complex socio-technological problems.

What technical skills are a must

• At least one of Java, Golang, Kotlin, Python or a similar programming language
• Cloud infrastructure experience (AWS preferable)
• Mapping of platform architectures
• System design
• Strong understanding of security best practices

What technical skills are nice to have but not essential

• Kubernetes or a similar container orchestrator
• Kafka or similar event bus technology
• Database architecture

Qualities About You That Might Make Our Decision Easier

• Experience operating in a similar technical lead role.
• Seeing the bigger picture and grasping the full scope of the business.
• Be a strong advocate for DevOps, agile and lean software development practices.
• A drive to always leave things better than how you found them: Code, processes, documentation, interactions with people and every other aspect of your work life.

#LI-MB2

About JWP:

JWP is transforming the Digital Video Economy as a trusted partner for over 40,000 broadcasters, publishers, and video-driven brands through our cutting-edge video software and data insights platform. JWP empowers customers with unprecedented independence and control over their digital video content. Established in 2004 as an open-source video player, JWP has evolved into the premier force driving digital video for businesses worldwide. With a rich legacy of pioneering video technology, JWP customers currently generate 8 billion video impressions/month and 5 billion minutes of videos watched/month. At JWP, everyone shares a passion for revolutionizing the digital video landscape. If you are ready to be a part of a dynamic and collaborative team then join us in shaping the future of video! 

The Opportunity: 

As a Product Manager, you will: 

• Define and execute product vision and strategy for OTT products by interacting with key clients, partners, and through market research.
• Set and manage KPIs for product growth to help attain company goals.
• Provide sales, support, and documentation for internal and external consumers.
• Work with multiple stakeholders, both internal and external, to gather and prioritize product/feature requirements and deliver product functionality.
• Understand customer needs and requirements, plus anticipate future trends that will serve their needs.
• Act as the product owner in an Agile development process.
• Drive prioritization across multiple engineering teams, communication with internal stakeholders, and user testing with customers.
• Serve as a technical liaison to the Support Team and respond to high-priority customer questions.
• Review and write functional specifications to communicate and guide product development.
• Integrate and analyze product usage to continually optimize performance and user experience.

Requirements for the role: 

• 3+ years in product management.
• Experience developing API-driven products with partners.
• Experience with data-driven (recommendation) services.
• A record of taking products to market from idea conception to launch in a fast-paced environment.
• A record of successfully delivering scalable products.
• Excellent written and verbal communication skills with both internal and external stakeholders.
• Technical background with a B.S or higher in Computer Science, Information Systems, Engineering, or a related field or equivalent experience.

Bonus Points:

• Experience working with recommendation technologies.

Perks of being at JWP, Netherlands

When you join JWP, our goal is to take care of you and ensure you will be successful in your new role. Your success is our success! 

As a full time employee, you are eligible for the following benefits:

• Competitive Paid Time Off
• Stock Options Purchase Plan
• Retirement / Pension Plan
• New Employee Home Office Setup Stipend
• Monthly Connectivity Stipend
• Quarterly and Annual Team Events - because team building is important! 
• Professional Career Program and Career Development Opportunities
• Bi-Annual Hack Weeks for those who are interested in using their coding knowledge
• Fireside chats with individuals at JWP

*Benefits are subject to location and can change at the discretion of the Company.

Check out our social channels:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

​​About the Role:

Hims & Hers is on a mission to empower people to live healthier lives. Our Growth Engineering team plays a critical role in achieving this by building cutting-edge web experiences that drive patient acquisition, engagement, and satisfaction.

Within Growth Engineering, we have a dedicated team called the Categories Team. This team focuses on building and maintaining all web-based user experiences for each treatment category offered by Hims & Hers, including Sexual Health, Weight Management, Mental Health, Dermatology, and more. As an Engineering Manager, you'll lead this talented team of Frontend Engineers, shaping the long-term vision and strategy for their work.

This is a pivotal leadership role, where you'll be a hands-on leader, fostering a collaborative environment while driving high-impact initiatives.  Your work will directly impact our bottom line and support the care of millions of patients.

You Will:

• Lead, motivate, and develop your engineering team, fostering a growth mindset and providing opportunities for professional development.
• Develop and execute product roadmap, aligning priorities and goals through collaboration with technical leads and product managers.
• Partner cross-functionally across Engineering, Product, Design, Analytics, Telemedicine, and other stakeholders to deliver patient-centric web solutions.
• Implement and manage processes to ensure efficient and effective execution and delivery.
• Lead the adoption of modern web technologies and architectural strategies, staying ahead of the curve in this dynamic field.
• Drive prioritization and trade-offs in defining the product roadmap, ensuring alignment with business goals.
• Ensure rigorous quality assurance practices within an agile development environment, balancing on-time delivery without compromising quality.
• Champion continuous improvement by identifying and implementing solutions that enhance platform scalability and performance.

You Have:

• 7+ years of relevant work experience in software engineering, leading teams to deliver in high-pressure environments (e.g. tight deadlines, evolving requirements). Expertise in modern web technologies and frameworks (React, Next, GraphQL, JavaScript, TypeScript).
• Experience designing, building, and scaling web platforms for high-traffic applications, requiring the ability to prioritize effectively and make quick decisions in a fast-paced environment.
• Exceptional problem-solving skills with a keen eye for detail.
• Clear and concise communication skills, adept at bridging the gap between technical and non-technical audiences.
• A self-starter with a strong business acumen and a strategic mindset.
• A passionate collaborator with a "can-do" attitude and a focus on execution.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

Customer Success Manager, US

Who We Are 

Cobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. 

Our award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. 

Description

We are looking for a Customer Success Manager to help Cobalt's customers build successful security testing programs. The ideal candidate is self-motivated with a proactive mindset who can effectively engage with external and internal stakeholders ranging from individual contributors to C-level executives. As a Customer Success Manager, you will oversee the lifecycle from onboarding to renewal to ensure an optimal end-to-end customer experience.

What You'll Do

• Own the overall relationship with assigned customers, which include: Increasing adoption, ensuring retention and maintaining high customer satisfaction
• Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services
• Develop, prepare and nurture customers for advocacy
• Build successful security testing programs for our customers
• Monitor day-to-day service execution and customer satisfaction
• Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their desired business outcomes
• Manage the annual renewal process for customers to ensure uninterrupted product usage
• Work to identify and/or develop upsell opportunities, collaborating with your commercial team peers
• Advocate customer needs and issues cross-departmentally
• Provide ongoing training of our products and new features
• Program manage account escalations and resolve them in a timely manner
• Engage with external and internal stakeholders in roles ranging from individual contributors to C-level executives
• Develop Success Plans for every assigned customer and hold Executive Business Reviews with key stakeholders to measure progress and alignment on key objectives/goals

You Have

• 2-4 years of relevant experience, preferably in SaaS and cybersecurity
• Demonstrated experience effectively engaging with C Level Executives
• Prior experience owning customer renewals
• Ability to work closely with sales counterpart to identify expansion and grow customers
• Ability to cover various time zones occasionally
• Ability to prepare and deliver Executive Business Reviews
• Experience with Salesforce
• Multi-tasking skills and the flexibility to adjust to changing priorities on-the-fly
• Strong written and verbal communication
• A proven track record of delivering results to your customers
• Drive, no one needs to push you to excel; it’s just who you are
• Eagerness to learn, adapt and perfect your work; you love to collaborate and innovate
• Ability to thrive in a distributed and fast-paced environment
• A strong desire to help and serve our customers: They win, so you win!

Diversity at Cobalt

With over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! 

Please apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.

Why You Should Join Us

• Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry 
• Work directly with experienced senior leaders with ongoing mentorship opportunities
• Earn competitive compensation and an attractive equity plan
• Save for the future with a 401(k) program (US) or pension (EU) 
• Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)
• Leverage stipends for:
• Wellness
• Work-from-home equipment & wifi
• Learning & development
• Make the most of our flexible, generous paid time off and paid parental leave 
• Work remotely from anywhere in the US, the UK, or Germany

Pay Range Disclosure(For US openings only)

Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($91,200 - $114,000) per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.  The salary range may differ in other states and may be impacted by proximity to major metropolitan cities. 

Fender Musical Instruments Corporationis a world famous brand with offices across the globe.WithinFender Musical Instruments Corporation’s("FMIC") Advanced Technology team, you will be a key technology leader who designs, develops, and maintains high-quality embedded audio solutions for products ranging from mixing consoles to guitar amplifiers.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a remote Staff Software Engineer, Embedded to support software activities as we develop new technologies for Fender products. You are a self-starter, with a proven ability to continuously learn on your own.

Essential Functions:

• Support new technology development from concept to mass production
• Manage, design, architect, and develop embedded firmware solutions following best practices
• Utilize common test equipment to debug hardware and firmware issues
• Define tasks and deliver solutions within program schedule guidelines
• Identify bottlenecks in existing development processes and drive solutions
• Maintain design documentation and deliverables using configuration control systems
• Communicate regularly with management on project status and risks

Qualifications:

• Bachelor’s degree in Computer or Electrical Engineering from an accredited institution required; graduate degree in Engineering preferred
• 7+ years of embedded system design experience
• Proficient in C / C++, object-oriented design, Git SCM, and Agile processes
• Real-time ARM and/or DSP software experience
• Device driver development experience
• Ability to design and develop solutions based on written specifications
• Experience authoring clear, concise requirements, specifications, and design documentation
• Experience in kernel level development and deployment of embedded Linux solutions preferred
• System-level analysis and architecture skills, understanding hardware/software trade-offs preferred
• Possesses a passion for audio recording, mixing, live sound, and/or music
• Experience with network protocols and networked audio transport technologies (e.g. AVB, Dante) highly desirable
• Understanding of mixed signal electronic design with an emphasis on audio preferred
• FPGA/CPLD Logic Design, Synthesis, and Simulation capabilities preferred

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $83,800.00 - 167,600.00

Job Description

We're seeking an energetic, ambitious, and motivated Technical Business Analyst to partner with our consulting team to design and implement systems that meet the business objectives of our well known clients in media and digital marketing. The Technical Business Analyst will work with clients throughout the project lifecycle. During the Design Phase of the project they will assist the team in researching best practices, making recommendations to the client about functionality and user flow and documenting requirements and acceptance criteria. In later phases of the project, this person will also provide client training workshops, demonstrating to business users how they can use the various features of their new platform.

If you are smart, highly motivated, and detail oriented with a polished communication style, this role at Brightcove presents a challenging and exciting next step in your career.

Responsibilities

• Serve as a liaison between business stakeholders and technical team. Facilitating cross-department communication is key to this role.
• The Technical Business Analyst will be the main information resource for project functionality and scope specific questions.
• Must be able to effectively communicate and document complex user interaction scenarios.
• The Technical Business Analyst is a client facing role. Frequent communication with the client is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often non-technical audience.
• Ability to attend and speak on daily meetings with teammates and clients
• Understand scope of our client engagements and analyze and identify business problems/project constraints
• Gather business requirements
• Own/organize all project-related documentation of workflow changes and technical/functional designs needed to support the business requirements for common and more complex problems.
• Write user stories, functional specifications, and acceptance criteria
• Provide training on various platforms to clients
• Gain a strong feature-level understanding of the Brightcove platform
• Stay apprised of the latest technologies and innovations in web/mobile application technologies (in general) and online video (in particular)
• Responsible for answering scope and functionality related questions, as well as to provide oversight to the successful completion of the project.
• Consistently meet agreed upon deadlines or escalate issues, concerns and barriers to key project leaders.
• Assist in the prioritization of tasks / assignments

Role Requirements

• 5+ years of experience in a Technical Business Analyst, or similar role, documenting and analyzing technical solutions to complex business problems (less experience considered for exceptional performers)
• Experience in analyzing business goals and metrics
• Experience in video implementation or service is a plus
• Experience leading requirements gathering sessions and documenting business requirements
• Familiarity with both agile and waterfall development methodologies
• Experience with project life-cycle management tools such as Confluence and JIRA
• Previous experience in consulting or professional services is a significant plus
• Exceptional organizational and communication skills, with the ability to cultivate relationships with internal and external stakeholders
• Excellent communication skills (written, verbal, presentation, facilitation)
• Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company. 
• Bachelor’s degree or equivalent experience required.

Working Environment

This role is a hybrid role and thus you must live in a commutable distance to the London office. Interaction and cross team interaction is valuable to us so we would like you to meet with the team regularly, in the London office. We hold quarterly BSocial events so that you can connect with the team. The office is located in the heart of Central London and has a fully stocked kitchen with amenities that include a bike shed, fully stocked showers with towels, shower gel etc. 

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

We are seeking a CX Operations Manager to join our Revenue Operations team. This person will lead CX Operations at Electric, including Customer Success (CS) Management and Professional Services. Furthermore, you and your analyst will embed within these groups and work closely with embedded groups in Sales Operations and Marketing Operations, as well as a TechOps group supporting you with technical, Salesforce.com, and data requests. The teams you’ll support will grow and change rapidly over the next few years, so scale and efficiency should be your passion. This role is an opportunity to immediately impact a dynamic team on the cutting edge of CX operations. 

What You’ll Do

• Identify, evaluate and manage implementations for the CX tech stack to support or enhance CS operations
• Oversee CS funnel process management: Implementation, Renewal, Retention, Upsell, Proserv, Churn; this includes implementing efficient workflows and procedures to enhance the customer experience while optimizing operational efficiency
• Advise on capacity modeling, revenue forecasting, churn analysis, retention strategies and other data projects
• Translating business requirements to operational and technical requirements to support CX enablement
• Develop and implement a customer experience strategy with the support of CX leadership that is aligned with the company business goals and objectives
• Collaborate with cross-functional teams to ensure customer-centric initiatives are integrated into all areas of the organization
• Quota planning and management between CX teams and finance to define quarterly/annual targets/quotas
• Provide insights on new and current customer assignments using analytics and data for CX team
• Build reports and dashboards to track activity and performance metrics and KPIs related to CX teams
• Mentor other analysts and team members in the area of CX operations

Who you are

• 3+ years of CS operations, project management, or business analyst experience at a SaaS company
• 2+ years working in a post-sale environment
• 1+ years experience leading a team of 2+ direct reports
• Fluency with NPS, CSAT, and relevant industry metrics
• Required knowledge of Salesforce Sales Cloud and Service Cloud
• Required experience with Gainsight at the administrator level; Level 1 certification is required but Level 2 is preferred
• Experience and proficiency in customer experience software and analytics tools 
• Self-starter and quick learner with the ability to work independently
• Flexible, agile and adaptable; used to wearing multiple hats
• Ability to navigate ambiguity, prioritize and manage multiple projects
• Experienced working in a fast-paced environment

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM - 6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Let’s face it: out-of-pocket expenses suck. And manual expense spreadsheets are old-school. 

No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly effective and empowering – for finance teams and employees.

We’re doing away with an outdated business process to end out-of-pocket spending, encourage autonomy and give finance teams trust in employees. You'll be selling the SaaS tool (company spending solution) that comes with physical prepaid cards that are then distributed to all employees of the company. But Pleo’s about more than just paying for stuff. You’ll be helping our customers simplify and streamline their invoices, reimbursements, subscriptions – the lot.

Pleo is looking for someone to join our newly established Demo Experience Team. More on that right below, but for the right candidate, we are open to applications in India.

Please be aware we are unable to relocate for this role and we will not offer a visa sponsorship. 

About the role ????

As part of our software engineering and product development department, we have established a team called Demo Experience.This team focuses on optimising processes, data, and tools for our in-house demo/sandbox accounts generation and management. This serves multiple internal & external customers (Sales, External Partnerships, Product Development and testing).

Your role in this team will be to help us architect and implement new tools to support this. Think of it as this - we need to make sure our various teams can generate & manage test, demo, and sandbox accounts as smoothly and efficiently as possible. We achieve this through designing and maintaining the tech stack, extensions, and related processes. We are very important enablers to many of our internal departments and external partners, and always aim to push our tools above and beyond.

In Pleo, the Demo Experience team has enormous potential and opportunities to make a big impact on the business bottom-line : by improving our sales demo experience and increasing our sales conversion rate, making our product development process easier, or enabling our external partners to integrate by becoming a solid API ecosystem player. Hence this is a unique opportunity to learn more about the many different aspects of running a business, the decision processes and prioritisation needed to execute strategic projects, and insights into where the company is going - almost like a front-row seat!

In this role, you will be responsible for coding outside-of-the-box initiatives and special projects aimed at driving efficiency across our commercial, product and partnerships teams. Your work will directly impact the future of how our commercial teams are able to sell to our customers, how our product teams will test their latest & greatest features, by focusing on high-impact, high-coverage solutions.

More about our team ????

So if you are excited about inter-department collaborations, being part of diverse teams, scaling a company 10x while also having fun in random slack channels, getting creative and running all kinds of experiments while also staying up-to-date on the latest trends in tech, new frameworks and practices, if you like engaging in social activities from Pleo dinners to teaching non-tech people how to code, keep reading. But also remember, while bringing your perspective and diversity, you must also leave your ego by the door.

We believe in autonomy, trust, and support, shaping our teams with a remote-first mindset and being able to work efficiently through the CEST time zones. From virtual coffees, to remote-friendly meeting setups, and thorough documentation, you can feel the beat and energy that flows in our offices.

You will be contributing to setting the strategic direction with data-driven decision-making, working with the latest (and greatest!) tools and tech, and improving yourself and others through a dynamic and passionate team working environment.

What you can expect in the role ????

• Develop and implement innovative solutions to drive efficiency across multiple departments.
• Collaborate with cross-functional teams to identify opportunities for improvement in demo, sandbox and test accounts experience.
• Utilise first-principle thinking to challenge conventional approaches and drive innovation.
• Continuously learn about commercial and business knowledge and apply it to engineering work.
• Contribute to the execution, delivery, and quality of projects within the team.
• Build automated engines to deliver rich and relatable data to accurately represent our entire product offering.

The nitty-gritty skills needed ????

• Minimum of 5 years of professional experience as a software developer, with a focus on Java/Kotlin
• Proficiency with AWS.
• Experience or willingness to work with Node.js and React
• Solid understanding of API integration methodologies, Webhooks, and RESTful APIs.
• Experience with version control systems (e.g., Git) and code collaboration tools.
• Familiarity with Agile development methodologies and tools (e.g., Scrum, Kanban).
• Ability to work independently and manage multiple projects simultaneously, delivering high-quality results within deadlines.
• Familiarity with database systems (e.g. PostgreSQL) and server-side development.
• Excellent problem-solving skills and the ability to debug and resolve complex technical issues efficiently.
• Strong communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams.

Your colleagues say you ✌️

• Work in English with ease (it's our company language)
• Are very curious about the story and the people behind the data
• Continuous learner, systematic
• Empathetic of people and stakeholders
• Are a person they would also enjoy having a coffee with (virtual or not)

Show me the benefits! ????

• Your own Pleo card (no more out-of-pocket spending!)
• A monthly allowance of €60 per month (INR equivalent) towards your lunch ????
• Remote/hybrid, flexible working arrangement
• 25 days of PTO + public holidays
• Option to purchase 5 additional days of holiday through a salary sacrifice
• Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
• We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far  ❤️‍????
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously 
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work ????
• All of us have a stake in Pleo’s success - ask us about our equity grant scheme