About the Company

Clarifai is a leading, full-lifecycle deep learning AI platform for computer vision, natural language processing, and audio recognition. We help organizations transform unstructured images, video, text, and audio data into structured data at a significantly faster and more accurate rate than humans would be able to do on their own. Founded in 2013 by Matt Zeiler, Ph.D. Clarifai has been a market leader in AI since winning the top five places in image classification at the 2013 ImageNet Challenge. Clarifai continues to grow with employees remotely based throughout the United States, Canada, Estonia, Argentina & India.

We have raised $100M in funding to date, with $60M coming from our most recent Series C, and are backed by industry leaders like Menlo Ventures, Union Square Ventures, Lux Capital, New Enterprise Associates, LDV Capital, Corazon Capital, Google Ventures, NVIDIA, Qualcomm and Osage.

Clarifai is proud to be an equal opportunity workplace dedicated to pursuing, hiring, and retaining a diverse workforce.

The Opportunity

Note: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this particular opportunity. 

As a member of our Research Team, you will apply the latest academic insights to practical applications, pioneering solutions that shape the future of Clarifai’s AI platform. Your role involves pushing the boundaries of what's possible in AI/ML today, transforming the latest academic research into practical, scalable solutions. Collaborating closely with our MLOps, Engineering, Professional Services, and Product teams, your work will not only enhance our existing products and have direct impact on our customers, but also pioneer new directions for Clarifai's AI capabilities. Your deep learning expertise, particularly in CV, NLP, and multi-modal AI, will be crucial in driving our product innovation and strategic vision. You will keep up with state-of-the-art advances through continual learning, internal research projects, conference attendance, and collaboration with academic and industry partners.

We are looking for someone motivated by having their ideas and creations out in the world in the hands of users and who shares our excitement about the potential of AI/ML to positively transform our world. We value a collaborative, inclusive environment and seek those who are skilled at sharing knowledge inside and outside of Clarifai.

Key Responsibilities:

• Lead and participate in R&D initiatives in new research domains, particularly in CV, NLP, and multi-modal to augment Clarifai's product capabilities and meet customers’ unique needs.
• Engage in rapid prototyping and experimental methodologies to fast-track innovation.
• Develop clear, maintainable code that can be adopted and extended by others.
• Adhere to best engineering practices, including source control management, code reviews, and test-driven development.
• Foster a collaborative and inclusive environment, sharing knowledge and insights within and beyond Clarifai.

Impact

As one of Clarifai’s Senior Research Scientists, your work will resonate throughout the developer and AI/ML communities, significantly influencing Clarifai's market position and innovation trajectory. You will leverage cutting-edge machine learning tools and impart your deep learning expertise across the organization, driving our mission forward.

Requirements

• 3+ years of hands-on experience in neural network development, with a strong focus on computer vision and/or natural language processing.
• Experience with multiple imaging modalities 
• Expertise in  Python, as well as experience with libraries such as numpy, pandas, scikit-learn, and matplotlib. Proficiency in PyTorch is required.
• Advanced degree (PhD/Masters) in Computer Science, Mathematics, Engineering, or a related field.

Great to Have

• Has an Active Secret or Top Secret clearance, or eligibility to obtain such a clearance.
• Previous projects developing  object detection, multi-object tracking, LLMs, LLM applications (chat, RAG, PEFT, etc.), and/or multi-modal models or applications (Captioning, VQA, cross-modal retrieval).
• Experience in other machine learning domains, such as audio/signal processing or synthetic aperture radar (SAR).
• Experience with the open source  AI/ML ecosystem such as Hugging Face, etc.
• Experience with government contracting
• Published research, especially in CV, NLP, and/or multi-modal AI.
• PhD in machine learning-related discipline.

The salary hiring range for this position is $175,000 - $215,000 and flexible depending on relevant experience.

As Associate Data Engineer, you’ll assist in data analysis and supports data engineering and database implementation projects.  Acting as a supporting Data Engineer on a project team, the Architect actively assists on data engineering project tasks including validation of approaches, implementation of designs, following integration steps and executing strategies to prepare and align data for efficient use within the Advana platform in support of long-term use taking advantage of Models as a Service.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Provide engineering support to all customers working to leverage platforms to build data products and data mesh services
• Register, ingest, store, search, and retrieve data products
• Develop suites of data quality business logic
• Train, test, and deploy production AI/ML models
• Integrate and maintain metadata.

What you’ll need to succeed:

• 1+ years of related experience (minimum).
• An active U.S. Government issued Secret security clearance.
• Ability to work with a team using an Agile methodology to provide high-quality service to our customers through the design and development of enterprise data flows.
• Ability to define requirements and algorithms needed to transform transactional data into analytical data objects, and to develop pipelines to transform source data into analytical data objects that can be used by customers and analysts to visualize trends and promote analysis of the data.
• Ability to build and manage workflows used to ingest, profile, cleanse, and curate data and ensure workflows are built according to defined standards and consistent with pipeline specifications and customer data requirements. * Ability to document data management designs, solutions, processes, and procedures and present them to teammates when needed.
• Ability to apply knowledge of data security, ethics surrounding the handling of sensitive data, exception handling, data governance, metadata management, and change management.
• Experience with Python, SQL, and/or PySpark languages

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About The Role

Are you passionate about technology and eager to help developers build solutions that make an impact? Join our team as a Junior Tech Evangelist, where you’ll champion the capabilities of our APIs and empower developers to unlock their potential. Working closely with our API squad, you’ll act as the bridge between our product and the developer community—both internally and externally. This role is perfect for someone who thrives on collaboration, enjoys solving technical challenges, and has a talent for communicating complex concepts in an accessible way.

Note:  This is a hybrid role and requires working only 1 day a week in our midtown Manhattan office.

Responsibilities

• Inspire Developer Success: Promote the use of our APIs through demos, presentations, and hands-on workshops for internal teams and external partners.
• Shape the Developer Experience:: Collaborate with the API squad to create clear, comprehensive, and developer-friendly documentation and sample code.
• Build Community Connections: Participate in forums, developer meetups, conferences and online communities to gather feedback, answer questions, and evangelize our API capabilities.
• Advocate for Developers: Serve as the voice of the developer, bringing feedback from the community to the API squad to inform product enhancements.
• Provide Expert Support: Assist developers in integrating our APIs into their projects, offering troubleshooting support when needed.
• Cross-functional Collaboration: Partner with product, marketing, and engineering teams to align technical messaging and improve the developer experience.

Qualifications

• Technical Background: Bachelor’s degree in Computer Science, Engineering, or related field. Experience with APIs and RESTful services is a must.
• Coding Skills: Proficiency in at least one programming language (e.g., Python, JavaScript, or Java) with the ability to write clear, maintainable code.
• Communication Expertise: Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Passion for Advocacy: Genuine enthusiasm for technology and an interest in empowering developers to build impactful solutions.
• Problem-Solving: Ability to troubleshoot and resolve technical issues independently or collaboratively.
• Team Player: Comfortable working closely with engineers, product managers, and other stakeholders in a fast-paced environment.

What Sets You Apart

• Experience building APIs or developer tools.
• A track record of contributing engaging in developer communities.
• Familiarity with cloud platforms, or emerging technologies like AI, Risk Management and Cybersecurity.

Why Join Us?

• Be at the forefront of innovation, shaping tools that empower developers worldwide.
• Work in a collaborative environment that values creativity, technical excellence, and community engagement.
• Build your career in a role that blends technical expertise with meaningful interactions and real-world impact

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $125,000 - $190,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Overview

About the Role -

The Senior Manager, Enterprise Technical Support will lead our enterprise-level technical support and operations for retail partners. This hybrid role combines strategic management of our technical support teams with operational excellence to drive the success of our enterprise and eCommerce platforms. The ideal candidate will possess strong technical skills, leadership experience, and a passion for providing outstanding partner service, helping bridge our offerings with North America's biggest grocers through our white-label and API solutions.

About the Job 

• Lead with Vision: Provide strategic direction and guidance around measurement, retail analytics, reporting, and SLA, ensuring alignment with partner business objectives.
• Drive Innovation: Champion using advanced AI techniques and LLM models to improve an end-to-end digital engagement strategy for customers and lead the execution teams as the company makes this strategic shift.
• Develop and Evolve Processes: Spearhead the creation and implementation of new business processes or functions from the ground up. Guide these initiatives from conception to full operational status, ensuring alignment with organizational goals and scalability for future growth.
• Oversee and Lead Operations: Manage the day-to-day operations of the Technical Support and Technical Operations processes, ensuring smooth functioning and operational efficiency.
• Develop Training Programs: Design and implement robust training initiatives to ensure teams consistently meet and exceed service level agreements, fostering continuous improvement.
• Cultivate Relationships: Build and maintain strong relationships with internal stakeholders to resolve complex issues, enhancing customer satisfaction and operational efficiency.
• Drive Operational Excellence: Champion operational excellence in issue, incident, configuration, and change management, ensuring processes are efficient and effective.
• Representation and Escalation Management: Represent the teams in strategic meetings and handle customer escalations to ensure quick and effective resolution.
• Stay Informed on Trends: Keep abreast of current trends by leveraging Lean and Six Sigma methodologies, applying them to enhance process and team effectiveness.
• Cross-Functional Collaboration: Engage in collaboration with various departments to support new feature rollouts, contributing to improved product reliability and adoption.
• Build Communication Processes: Develop and implement processes to ensure smooth and effective communication between partners and internal teams, facilitating alignment and collaboration.

About You

Minimum Qualifications

• Bachelor's degree in a technical field or 5+ years of equivalent experience in technical support operations and management.
• 7+ years in management roles, preferably within B2B/Enterprise support.
• Strong analytical skills with in-depth knowledge of at least one programming language (Ruby preferred; Python also beneficial).
• Experience with SQL, particularly on Postgres, MySQL, or Snowflake, applicable across all technical operations.
• Solid understanding of web application architecture, specifically for Whitelabel solutions.
• API experience, particularly in Fulfillment as a Service environments.
• Experienced in establishing best practices and using tools like Jira Service Desk for efficient technical support.
• Strong problem-solving skills with a focus on improving support processes.
• Excellent written and verbal communication skills, especially when dealing with diverse stakeholders.
• Experience in technical training and documentation, with a preference for candidates with B2B grocery retail industry knowledge.

Preferred Qualifications

• Six Sigma certification or similar experience is desirable
• Proactive problem solver and skilled communicator 
• Ability to thrive in a fast-paced environment 
• Ability to develop teams and processes to meet evolving business needs

As Sr. Data Engineer III, you’ll be primarily focused on leading the optimization of the creation, deployment, testing, and iterative development of data tables deployed across multiple environments.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Build data products and data mesh services.
• Register, ingest, store, search, and retrieve data products.
• Develop suites of data quality business logic.
• Train, test, and deploy production AI/ML models.
• Integrate and maintain metadata.
• Create and maintain templates, guides, and playbooks to inform and enable the customer to reuse and scale data, analytic, and AI work for decision advantage

What you’ll need to succeed:

• An active DoD Top Secret Clearance
• Bachelor's Degree in Computer Science, Data Engineering, or Data Science.
• 10+ years of experience as a Data/ML Engineer.
• Fluent in Python, SQL, and PySparks languages along with standard Python packages in Databricks.
• Expert in Metadata design and development.
• Experience with ETL, Data Labeling and Data Prep
• Experience designing, implementing, and maintaining data architectures and services.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We do this by delivering a comprehensive catalog of elearning courses from the world's top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (over 40,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically, and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about.

About the Job

We are seeking a Senior Engineer to join our team and contribute to the growth and success of OpenSesame’s eLearning platform. As a Senior Engineer, you’ll work across the stack to develop new features, improve existing systems, and ensure high standards of performance and scalability. At OpenSesame, we are evolving toward Extreme Programming (XP) practices, and you’ll spend much of your time pairing or mobbing with other engineers to develop solutions collaboratively as we modernize and improve our systems.

This role requires a well-rounded engineer who can move seamlessly between front-end and back-end tasks, understands cloud infrastructure, and has experience with automated deployments. You’ll mentor and support other engineers, provide technical guidance, improve team processes, and help others level up their skills.

Performance Objectives:

In your first 90 days: Get fully integrated into the team’s workflow, develop a deep understanding of the product and architecture (including legacy systems written in Drupal 7 and Angular), and start contributing to collaborative development processes.

• Team Integration & Shared Ownership:Collaborate with the team to understand ongoing projects, key systems, and the current state of the product, with a specific focus on learning the legacy systems and their role in the platform.
• Contribute to Team Success:Actively participate in pair programming and mob programming to develop new features and resolve issues. Ensure the code the team produces is well-tested, scalable, and maintainable.
• Mentorship & Peer Support:Start mentoring team members by sharing insights, providing technical guidance, and supporting collaborative problem-solving. Help peers grow by offering constructive feedback and learning together through daily pairing and mobbing.
• Improve Team Processes: Engage fully in the team’s agile ceremonies, retrospectives, and discussions. Contribute to refining XP-based processes, such as test-driven development (TDD), to enhance team productivity and satisfaction.

Within 6 months: Take on more leadership in technical decision-making, guide the team’s development practices, and ensure quality in both code and process, while deepening your understanding of legacy systems and their modernization.

• Drive Team Decisions: Play a larger role in shaping the technical direction of the team. Work with others to ensure architectural decisions and designs reflect the collective needs of the product and its scalability, while embracing XP practices such as “YAGNI” (“You aren’t gonna need it”) and “Do the simplest thing that could possibly work.”
• Lead by Example:Continue to engage in pairing and mobbing to lead important tasks within the context of team goals. Lead initiatives to improve systems, performance, and workflows in a way that benefits the whole team.
• Collaborative Development: Work closely with Product and Design to ensure features meet business goals and deliver value. Facilitate collaboration within the team to break down silos and encourage collective ownership. Ensure that everyone’s voice is heard in pairing and mobbing sessions.
• Incremental Delivery & Vertical Slicing:Help the team break down complex features into vertical slices that deliver incremental value. Encourage the team to focus on releasing small, functional increments to ensure fast feedback and continuous improvement, particularly in legacy areas where change may be more challenging.
• Strengthen Team Dynamics: Act as a peer leader, supporting the growth and development of fellow engineers through mentoring and guiding technical decision-making in a way that aligns with the team’s XP practices. Help the team continually improve their mobbing, pairing, and TDD workflows.

By the end of your first year:Establish yourself as a technical leader within the team, while fostering a culture of shared ownership, collaboration, and continuous improvement.

• Promote Team Ownership: Foster a culture of team ownership, where each member feels empowered to take initiative and contribute to the success of the team. Encourage shared responsibility for the codebase and the product, ensuring daily pairing and mobbing lead to sustainable, high-quality solutions.
• Mentor & Develop Peers: Continue to mentor team members at all levels, helping mid-level engineers develop leadership and technical skills. Cultivate a strong sense of collaboration and knowledge-sharing within the team and across the organization through pair and mob programming.
• Help Shape Team Strategy: Work with engineering leadership to define and implement long-term strategies for your team, ensuring that technical vision aligns with company goals. Lead initiatives that enhance the team’s ability to execute efficiently within the XP framework, focusing on continuous delivery and iterative improvement.
• Advise Management:Provide thoughtful input to management on the team’s needs and capabilities. Identify areas where additional resources, tools, or training could help the team achieve its goals. Advocate for strategies that align with the team’s strengths and address gaps in skills or processes, ensuring the team’s long-term success and growth.

Tech Stack

This team owns and maintains our marketplace stack, built on Drupal 7 and Angular, which continues to deliver critical value to our customers. At the same time, we are actively modernizing our stack to leverage more contemporary technologies, including TypeScript, Node.js, React, and Terraform. Team members will work with both the legacy and modern systems, ensuring continuity and stability in our marketplace while contributing to its evolution.

• TypeScript / Node.js / React / Angular
• PHP / Drupal
• C# / .NET
• Python
• Terraform
• Docker
• AWS

Location: This role is based in Mexico City, Mexico. We operate as a remote-first company, and periodically host in-person all-company meetings. All positions require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days. All positions require the legal ability (passport and travel visa) to travel to the US, excellent spoken and written English skills, and reliable, high-bandwidth Internet connectivity.

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, and we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences.

Compensation: At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. 

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

The Site Operations team at Tripadvisor is responsible for maintaining and enhancing the core systems that power and support the tripadvisor.com website. This includes systems in both private data centers and over a hundred accounts in AWS. Our scope of responsibilities is vast and would take an entire page to list here. Suffice it to say that we are the go-to team for questions about the interface boundaries that lie between these two halves of the company, as well as the deep inner workings of the legacy half. Data at Tripadvisor is hugely important, and as a result, we have over 600 on-premise logical databases running on over 100 database hosts serving petabytes of data. As a Lead DBA/Principal Software Engineer on the SiteOps team, you will be a force multiplier for our engineering & operations teams, delivering tooling & infrastructure that not only has a direct impact on day-to-day operations but also helps contribute to the future evolution of Infrastructure & Engineering here at Tripadvisor. You'll be part of a dynamic team responsible for ensuring the high availability, reliability, and scalability of our data maintenance and delivery.

We are looking for passionate engineers with deep experience in Postgres, as well as AWS DMS, RDS, and Aurora, to help us optimize and automate our infrastructure and deployment processes around our databases. We are currently involved in several types of systems migrations, within both the scope of on-prem to AWS/cloud-native migrations, as well as on-prem data centers to alternate AWS-based data center migrations. As a Lead DBA/Principal Software Engineer, you will be involved in designing and implementing how we perform those migrations, testing those migrations, and then performing them with a “no surprises in production” mindset. In addition, you will have a major role in evolving the infrastructure as code and configuration management we use to both keep the lights on for our existing on-prem databases and transition them into the cloud. This is a business-facing role, and as such, significant leadership and communication experience is required.

What you'll do:

• Infrastructure Automation: Design, implement, and maintain automated infrastructure provisioning and configuration management using Python, Ansible, and Typescript CDK to ensure consistency and scalability.

• Strong programming skills in these areas is a must have.

• Monitoring and Alerting: Set up monitoring and logging systems to proactively detect and address potential issues, ensuring optimal performance and reliability, in environments like on-prem Prometheus/Thanos, as well as Grafana Cloud and Loki.

• Database Management: Manage hundreds of on-prem PostgreSQL databases, including performance tuning, backups, disaster recovery strategies, and their active/passive counterparts in AWS.

• Collaboration: Work closely with cross-functional teams, including developers, system administrators, and technical managers, to improve the overall development and deployment processes, and keep everyone in sync as to deliverables and timelines.

• Troubleshooting and Incident Management: Assist in identifying and resolving operational issues and participate in on-call rotations.

Skills & Experience:

• At least 10 years of expertise in database operations with a focus on building and maintaining scalable infrastructures around data.

• At least 5 years of working directly with Postgres at a Senior level

• At least 5 years of experience in leadership and communicating with the business.

• Strong problem-solving skills and the ability to work in a fast-paced, agile environment.

• Strong proficiency in Python for scripting and automation tasks and with CDK for AWS deployments.

• Solid understanding of AWS-based data management technologies.

• Experience in configuration management using Ansible.

• Experience with infrastructure as code using CDK.

• Understanding of CI/CD tools like Jenkins, GitLab CI, and GitHub Actions.

• Understanding of networking concepts such as load balancing and DNS is also a plus.

• Knowledge of containerization technologies like Docker and container orchestration tools such as Kubernetes is a plus.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.

#LI-GW1