At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We’re looking for a Senior Content Marketing Manager to help us create content that fuels brand awareness, business goals, and community engagement. You’ll work closely with our Product Marketing, Customer Marketing, Events team, and more to bring Webflow’s mission and values to life. This person will play a critical role in bringing Webflow’s mission and value to a diverse audience of designers, marketers, developers, and more. 

This role is perfect for someone who can quickly execute across written formats while keeping an eye on the strategic direction of the Webflow brand. 

About the role:

• Location: Remote-first (Mexico City)
• Full-time
• Permanent 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.           
• Mexico City (figures cited below are in MXN and pertain to workers in Mexico)
  782,500 - 1,029,100

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Manager, Content Marketing. 

As a Senior Content Marketing Manager, you’ll … 

• Plan, write, and produce content (including blog posts, ebooks, reports) across funnel stages and channels that educate and engage current customers, prospects, and new audience members
• Develop and optimize content calendar considering SEO, external traffic opportunities, business needs, and the product roadmap
• Collaborate with internal and external stakeholders to produce cohesive and impactful campaigns to drive awareness and business growth
• Manage and produce content with internal and external stakeholders for key marketing events
• Measure and report on content performance to understand what’s working, what’s not, and how to improve

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

• Business-level fluency to read, write and speak in English
• Must live in Mexico City and/or the surrounding 16 boroughs

You’ll thrive as a Senior Content Marketing Manager if you have:

• 5+ years of B2B sales-led growth content marketing (or equivalent) experience with deep expertise in writing across all marketing channels
• A knack for balancing creativity with business impact, shipping work that resonates with our audience while still nurturing the team to take on fulfilling work
• Proven experience in content production, understanding how to efficiently produce high-quality content with limited resources.
• Experience building strong cross-functional relationships and alignment to determine and achieve organizational priorities
• A clear and generous passion for storytelling, a deep grasp of digital marketing, and an innate ability to drive brand narratives
• An analytical mindset with the ability to interpret data and translate into actionable strategies
• Familiarity with content management systems (CMS) and analytics tools. Knowledge of Webflow as a tool is a strong bonus!
• A background in SaaS, B2B, or design software industry
• Experience navigating growing companies and a rapidly changing environment with adaptability and patience

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company.
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We’re looking for a Product Marketing Manager, Marketers to play a critical and strategic role in our growth with marketing teams from mid-market through enterprise.This individual is a well-rounded marketer with a deep understanding of the Market audience and what makes them tick. You’ll partner closely with the Sales, Product, Partnerships, and Executive teams to draft and validate messaging and build a cohesive marketing program that will help nurture the success of this critical part of the Webflow community. You will own the strategy, planning and execution of how we bring new products to market for marketing teams in partnership with the Product and Sales teams. You’ll work closely with Brand, Content and Growth teams to plan and build campaigns for our core marketing audiences. You will also be a trusted advisor to our Sales and Enablement teams - helping analyze customer product feedback, drive roadmap decisions and build enablement collateral.

This is a highly visible and strategic role in which it will be crucial to build trust and partnership with other marketers in addition to colleagues in Sales, Product, Enablement, Marketing, and Education.

About the role 

• Location: Remote-first (Mexico) 
• Full-time
• Permanent
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  
  • Mexico City (figures cited below are in MXN and pertain to workers in Mexico)
  • 859,700 - 1,130600
• Reporting to the Senior Manager, Product Marketing

As a Product Marketing Manager, Marketing, you’ll …

• Develop an expert understanding of Webflow’s products, use cases, customers, and the markets in which we compete — to create compelling and impactful marketing messaging and collateral.
• Lead development of Webflow’s value proposition and positioning for our marketers audiences; build frameworks and foundational content to drive alignment across GTM teams.
• Define and influence the product roadmap in close partnership with Product, leveraging market, customer, and competitive insights.  
• Lead new product and feature launches, serving as the glue between Product, Marketing, Partnerships, and our Partners.
• Partner closely with Product, Sales, and Marketing to build great content and messaging that showcases the power and value of the Webflow platform.
• Refine Webflow’s pricing & packaging based on a deep understanding of our customers, market trends, and our product.
• Partner with the Growth and Integrated Marketing teams to influence top of funnel campaigns that drive acquisition and adoption of new accounts.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

• Business-level fluency to read, write and speak in English
• Must live in Mexico City and/or the surrounding 16 boroughs

You’ll thrive as a Product Marketing Manager, Marketing if you:

• Have 4+ years of product marketing experience. 
• Love turning complex technical concepts in to simple, thoughtful, and compelling stories in a visual manner.
• Enjoy looking ‘under the hood’ to understand how things work and turning one time initiatives into repeatable programs.
• Have ample experience marketing to Marketers and a thorough understanding of how their business works.
• Have experience with Webflow or similar web development technology.
• Have deep empathy for users and are able to adapt how you communicate to reach and engage your audience regardless of medium.
• Can connect technical concepts with user value and express it succinctly.
• Are highly-proactive and a self-starter capable of independently leading several projects with limited direction.
• Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging.
• Have a collaborative nature and exceptional interpersonal skills.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company.
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We’re looking for a Technical Support Associate to help us empower our customers to excel in their endeavors and to continuously enhance Webflow to its fullest potential.

About the role 

• Location: Remote-first (Mexico City)
• Full-time 
• Permanent 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  
  • Mexico City (figures cited below are in MXN and pertain to workers in Mexico)
  •  [TBD]

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to one of the Managers for Technical  Support

As a Technical Support Associate you’ll … 

• Deliver consistently exceptional customer experiences to every Webflow user.
• Assist customers in support queues utilizing various tools such as Zendesk and Jira.
• Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.
• Advocate for our customers' needs, collaborating closely with your team and manager to identify opportunities for enhancing our product and services.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

Requirements:

• Business-level fluency to read, write and speak in English[
• Must live in Mexico City and/or the surrounding 16 boroughs

You’ll thrive as a/an Technical  Support Associate if you:

• Demonstrated high-touch customer support experience in SAAS or technical services, including email, phone, and live chat.
• One or two years working in technical support roles.
• Self-learning ability and quick adaptability to keep pace with evolving product features and new digital tools
• Deep understanding of Webflow products or similar web design tools.
• Proficiency in HTML, CSS, DNS, JavaScript, or advanced Webflow knowledge.
• Analytical and critical thinking skills for technical troubleshooting.
• Autonomous, creative, and supportive team player.
• Practices radical candor for clear communication and creative problem-solving.
• Have demonstrated written and verbal communication skills in the English language 
• Advocate for others – customers and colleagues – and you want to build a career in customer support
• Experience working with Google Workspace, Slack, Zendesk and Confluence 
• Must be able to work Wednesday - Sunday (off Monday + Tuesday)

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company.
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

At Counterpart Health, a subsidiary of Clover, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant which was incubated by Clover Health as Clover Assistant and has helped improve plan performance and clinical outcomes for Medicare members through proprietary AI technology.

In 2018, Clover opened our first international office in Hong Kong as the company's software engineering hub. Leveraging Clover's proprietary machine learning models, our software engineers in Hong Kong partner with our US-based teams to build software that transforms the landscape of the healthcare industry.

We are looking for Technical Program Managers for the Engineering team to drive forward our engineering projects. You will work with engineers, product managers, data scientists, and healthcare professionals on building tools to improve the health of real people.

As a Technical Program Manager in Engineering, you will:

• Build processes that unblock engineers and enable us to build the best products for our providers and patients.
• Develop and foster our Software Development Lifecycle (SDLC).
• Proactively identify issues affecting engineering delivery and work to correct those.
• Build a bridge between product managers and engineers ensuring complex problems are broken down and tracked appropriately.
• Help guide engineers in making decisions that meet project scope and timeframes.
• Share reports and metrics on team progress with organizational leadership.

You will love this job if:

• You areexcitedto dive into large,complicated projects.
• You enjoydevelopingprocesses that increase developer efficiency.
• You enjoy working in a fluid,collaborativeenvironment, defining and owning priorities that adapt to our larger goals. You can bring clarity to ambiguity while remaining open-minded to new information that might change your mind.
• You are not hesitant to jump in to help fix things that are broken and you feel great responsibility to makesustainable systems. You are happy to fill in the gaps to reach a goal where necessary, even if it does not always fit your job description.
• You have agenuine interestin what good technology can do to help people and have apositive attitudeabout tackling hard problems in an important industry.
• You are ateam playerwho has excellentcommunicationskills. 

You should get in touch if:

• You have been a technical program manager for an engineering or similar technical team for 3+ years.
• You have experience with Agile, Scrum, Kanban, or similar methodologies. 
• You have working knowledge of project management best practices and have experience working with project management tools (i.e. JIRA or similar).
• You have the ability to prioritize, multi-task, and handle competing deadlines.
• You have a solid track record of helping engineering teams meet deadlines.

  ---

Benefits Overview:

• • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
  
  

  Additional Perks:

  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $167k to $204k. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-CW1

About Us

CipherHealth is an award-winning digital patient engagement company committed to enhancing communication and coordination throughout the care continuum. Since 2009, CipherHealth has helped define the patient engagement category, delivering groundbreaking tools and superior services to help health systems deliver patient-centric, quality care that improves clinical outcomes, drives operational efficiency, and creates sustainable financial value through a full suite of communications solutions.

CipherHealth’s automated, scalable platform empowers healthcare organizations to drive meaningful conversations among patients, provider staff and caregivers, regardless of care setting, thereby achieving new standards for patient care and accelerating the digital transformation of the industry. 

Customer Support Specialist

As a CipherHealth Customer Support team member you will be a resource for our customers and a key technical resource internally. You will be responsible for solving end user support tickets, directly assisting nurses and doctors out in the field using CipherHealth solutions. You will also have the opportunity to collaborate with different departments internally to improve the customer experience, to configure different product solutions, and to ensure projects are delivered on time. We are a highly collaborative, good-humored, and hardworking team who cares about using technology to improve patients’ lives.

Responsibilities

• Address customer queries accurately and efficiently, leveraging your subject matter expertise in CipherHealth solutions
• Facilitate superior customer communication, prioritizing assignments to meet urgent deadlines
• Prepare comprehensive procedures in an easily-digestible format for team reference
• Configure our solutions using the CipherHealth platform for different customer use cases
• Collaborate with the Customer Success and Product teams in the development and design of creative solutions
• Create both customer-facing and internal collateral supporting our solutions

Requirements

• Adept problem-solving skills with the ability to deconstruct advanced concepts
• Exceptional attention to detail and unwavering commitment to excellence
• Strong understanding of CRM systems (Familiarity with Salesforce Service Cloud is a bonus)
• An enthusiastic mindset for delivering outstanding support experience to our customers
• Comfort in coordinating and delivering on numerous technical projects with varied stakeholders
• Innovative thinking with the capacity to determine (in technical terms) diverse stakeholders' requirements
• Independent working style, capable of making informed decisions with minimal supervision
• Stellar teamwork attitude with effective written/verbal communication skills; ability to connect with both technical and non-technical teams, demonstrating strong empathy and evaluating risks

Nice-to-haves

• Familiarity with SaaS-based technologies
• Prior work experience in a user-facing support team
• Experience in executing data interfaces and integrations, including SFTP, HL7, SSO, etc.

How We Invest In You

• Compensation: Competitive/equitable salary, bonus or commissions, and equity
  • Base Salary range: USD $65,000 -$75,000 annually
• Healthcare that begins on your first day:
  • Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
  • HSA/FSA plans
  • Short and Long-Term Disability
  • Life and Personal Accident Insurance
  • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
  • Weekly virtual yoga classes
  • Employee Assistance Program (EAP)
  • Adoption Assistance
• Retirement: 401(k) at three months of employment — with a match upon enrollment!
• Time away:
  • Discretionary PTO + 13 paid holidays
  • Parenthood: Competitive paid parental leave and flexible return to work policy
• Recognition:
  • Generous Employee Referral Program - earn cash for each employee referral that is hired
  • Yearly Cipher-versary stipend
  • Ci-Phives - receive public kudos and gift cards from peers and managers
• Culture:
  • CARE2 Values
  • Bi-Weekly All Hands Meetings
  • $30/employee monthly “Fundowment” for team bonding events
  • Employee Resource Groups such as Rainbow Room and BIPOC Group
  • Yearly donations to organizations that contribute to a more equitable world
  • Weekly Lunch & Learns and robust onboarding / training programs
  • Remote-first team: $50 per month reimbursement in your check for WFH expenses
  • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire

• establish that they have received the “designated vaccine(s)“; or 
• obtain an approved exemption as an accommodation.

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We are seeking a Senior Product Manager to join our growing team. You will be primarily focused on Webflow’s web optimization solution, called Webflow Optimize. You should have a deep appreciation for user experience, a strong grasp of the web design and development process, deep familiarity with data products, and a passion for turning vast data sets into actionable insights.

About the role:

• Location: Remote-first (United States or BC & ON, Canada)
• Full-time
• Permanent 
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States (all figures cited below are in USD and pertain to workers in the United States)
    
    • Zone A: [$158,000 - $218,000]
    • Zone B: [$149,000 - $205,000]
    • Zone C: [$139,000 - $192,000]
  • Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
  • • Zone A: [$180,000 - $248,000]
    • Zone B: [$162,000 - $223,500]

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Director of Product for Webflow Optimize

As a Senior Product Manager, you’ll:

• Advance the vision, strategy, and execution of Webflow Optimize.
• Collaborate with cross-functional partners, including design, engineering, user research, data science, sales, education, and community teams to identify and define features that improve the product experience.
• Conduct research and data analysis to understand user needs, pain points, and behaviors.
• Prioritize product backlog and manage roadmap based on strategic priorities, user needs, and market trends.
• Develop and articulate compelling value propositions to stakeholders.
• Define, track, and analyze key product metrics to inform decision-making and measure success.
• Advocate for our users and drive product improvements based on user feedback and data.
• Collaborate on go-to-market strategies for product features and updates, working in close collaboration with our product marketing team.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

You’ll thrive as a Senior Product Manager if you:

• Have strong stakeholder management experience leading products that support multiple customer personas.
• Have led multi-disciplinary development teams in high-growth startup environments.
• Are deeply empathetic and passionate about understanding user needs and transforming them into tangible product features.
• Have a strong technical acumen and can articulate complex technical concepts in simple terms.
• Possess a 'test and learn' mentality and are comfortable working in a fast-paced, dynamic, and evolving environment.
• Can balance big-picture thinking with deep-dive analysis and attention to detail.
• Are experienced in agile methodologies and can adapt to changing priorities.
• Have a strong understanding and appreciation of design aesthetics and principles.
• Have excellent problem-solving skills, with a creative and analytical mindset.
• Are comfortable giving and receiving constructive feedback to continuously improve and encourage growth.
• Have excellent leadership skills, with the ability to inspire and motivate a team towards achieving a common goal.
• Are adept at navigating and managing through ambiguity and complexity.
• Excel at translating complex technical concepts into easy-to-understand, intuitive, and user-friendly interfaces.
• Have experience with Webflow and other web design and development tools.
• Have a passion for empowering creators and democratizing the web design and development process.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company.
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

We are looking for a dynamic and results-driven Senior Strategic Account Executive to join our team. This role is perfect for a motivated sales professional with a hunter mentality and a growth mindset. The ideal candidate will excel in acquiring new relationships with Fortune 500 companies and fostering strong connections with your existing client base. We seek individuals who can build positive, trusted relationships with key team members and C-suite decision-makers, helping customers maximize the value of their LivePerson investments. With a proven track record in sales and a commitment to growth, the ideal candidate will be instrumental in expanding our customer base and driving our company's growth, through our customer’s success.

We are a remote-first organization that places great importance on gathering our teams for company events, collaborative projects, and training sessions. We are specifically looking for candidates based in Boston, MA. Candidates should be comfortable working from home with the expectation of occasionally meeting in person for the activities mentioned above. This role will also involve traveling primarily within your region to visit customers, providing a unique opportunity for those who prefer proximity-based travel. If you are located in any of the designated locations and your background fits the qualifications, we encourage you to apply. This position is ideal for those who align with our dynamic work setup and travel requirements.

You will:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
• Devise and execute a robust sales strategy, focusing on acquiring new clients (net new logos) by conducting research, identifying key players, qualifying leads to drive new business relationships, and growing value-add relationships with key decision makers by becoming a trusted advisor
• Have experience attracting and engaging with Fortune 100 organizations at the CxO level, primarily focused on strategic business priorities including digital transformation in customer experience.
• Engage with existing and prospect organizations to position LivePerson products through strategic value-based selling, business case definition, return on investment analysis, references, and analyst data.
• Demonstrate the ability to develop a strategic point of view (POV) with brands, enhancing their current customer experience (CX) while positioning both LivePerson and yourself as thought leaders in the digital customer conversation space.
• Navigate complex sales processes involving multiple stakeholders and buyer groups, providing comprehensive organizational recommendations.
• Develop detailed account plans for prospects and existing clients within assigned territory.
• Utilize strategic account management techniques to nurture existing client relationships, ensuring retention and expansion of account spending.
• Collaborate effectively with internal teams and subject matter experts to facilitate the sales process.

You have: 

• 10-12+ years of experience in Enterprise B2B SaaS sales.
• 4+ years of experience selling complex business applications/technology 
• You embody a true “hunter”; you have experience generating pipeline and closing new business
• Demonstrated track record of consistently exceeding sales targets.
• Strong sales acumen with a creative problem-solving approach.
• Exceptional presentation and interpersonal skills, with the ability to engage with senior executives and foster productive relationships.
• Demonstrated intellectual curiosity and a drive to contribute to business growth.
• Experience working in a fast-growing company selling innovative products.
• Prefer experience with/understanding Financial Services/Consumer Banking, Insurance(P&C/Health)
• Prefer experience with/understanding of selling Chief Operating Officer, Chief Experience Officer and Chief Information/Innovation Officers
• Prefer experience in co-selling with partners
• Bachelor’s degree

Benefits: 

The base salary range for this role will be between $135,000 to $165,000 USD with a 50/50 commission split. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

#LI-Remote

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Imagine being a teacher in Sarasota, Florida with a classroom full of 6th graders who haven’t had a normal year of school or learning since before the COVID pandemic. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most.

We have no end of fascinating challenges that can only be solved with a deep empathy for our users, diligent product & UX thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:

• How do we support teachers who are dealing with the impact that the pandemic had on learning?
• How do we help students with learning gaps catch up to their grade level?
• How do we center schools serving historically under-resourced communities in our product design and development?
• How do we reach more school districts so our learning experience gets used in more classrooms?
• …and more

The best part? Our work really matters: catch Sal talking to CNBC about low math and reading test scores.

We’re looking for a Senior Product Designer to deliver innovative K-12 assessment solutions. The heart of this role will be designing accessible and innovative product experiences for students in a scrappy, iterative environment. You should feel at home working in ambiguity and charting a path forward. Along with product and engineering, you will help define critical areas for re-imagining the Assessments experience, leveraging expertise from subject matter experts, new capabilities from generative AI,  and data from our pilot studies. Additionally, you will be ensuring our experience is accessible and is integrated into our larger product portfolio. Because this role offers the opportunity to develop new interaction patterns and visual cues, previous experience contributing to a design system is required.

You will play a vital role on an inclusive, collaborative, small but mighty Design team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are.

If you’re looking for the opportunity to design and ship high-quality, innovative products that solve real problems for learners and educators, we'd love to hear from you. Even if you don’t check every box (no one does), we encourage you to apply!

WHAT YOU’LL DO

• Design innovative assessment experiences for learners, positively impacting individual learning goals and metrics
• Conduct discovery work to understand key problem areas in the Assessments space
• Collaborate closely with UX research to define knowledge gaps, research plans, and execute on generative and evaluative research with support from the UX research team
• Create strategic design artifacts that help the broader organization understand how the Assessments team fits in the larger organizational product portfolio and supports our goals of deep student learning (e.g. customer journey maps, competitive analysis)
• Design WCAG AA-compliant widgets in collaboration with the Learning Components team to be prioritized for Assessment content delivery
• Regularly contribute components and style guide documentation for our design system.
• Collaborate with horizontal Learner product teams to design the end-to-end experience of how Assessments integrate with the existing educational platform
• Ideate on how generative AI features can be leveraged to support item creation and assessment content development
• Partner with the Director of Assessment and Chief Learning Officer to design iterative concepts towards the shared vision for assessment
• Partner with User Research and Data teams to understand user insights from the field, and leverage to improve the design experience
• Provide thoughtful input on the product roadmap, strategy and vision for what’s next
• Set a standard of operational excellence by driving the design side of projects effectively through strong project management, lightning-fast execution on design iterations, and clear communication.
• Build alignment across diverse teams by being able to successfully present ideas to a range of teams and stakeholders across Khan Academy.
• Invest in our org by mentoring, coaching and developing both your Design team comrades and your cross-functional partners.
• Write about, present, and share what you have learned, both internally and with the wider Design community via our blog and industry events.

WHAT YOU BRING

• You have at least 6+ years of relevant experience on an in-house product design team.
• You have at least 5+ years of conducting research and working collaboratively with a UX research team.
• You have 4+ years of experience designing accessible experiences.
• You are outstanding across interaction design, prototyping, and information architecture, with visual design chops.
• You are comfortable in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and gather feedback from Senior Leadership.
• You have the ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects.
• You are a critical participant in design reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback at every step of the process.
• You have strong verbal and written communication skills for technical and non-technical partners, internally and externally.
• You are scrappy, have a bias toward action, and love moving fast.
• You know how to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial.
• You bring a lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? What’s the most concise experience we can deliver that still provides value?

Qualities we value in ourselves, and those who join our team:

• Introspective, mature, low-ego, and emotionally intelligent
• Growth mindset, willingness to learn and to teach others
• Proactively seek out the people/information you need to move work forward and unblock yourself
• High comfort level working within a strong top-down product and pedagogical vision led by our CEO, Sal Khan, and our Chief Learning Officer, Kristen DiCerbo, PhD
• Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next
• Comfortable with frequent change and ambiguous situations, like you’d experience in a startup
• Willing to roll your sleeves up and pitch in when a project goes off-script
• Excited about education and engaging learning experiences, deeply curious about how and why people learn

NOTE: Submitting a portfolio with your application is required (if you have a password, please provide it). We're looking for a portfolio that demonstrates exceptional design solutions and visual design chops that are aligned to business objectives within tight timeframes and constraints.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $138,291 USD / $172,188 - $186,875 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are looking for an experienced and versatile Director of Accounting who thrives in changing and developing environments. We are a small and mighty finance and accounting team managing a $100 million budget for one of the most well-known non-profit EdTech organizations in the world.

Reporting to the CFO, the Director of Accounting will lead all day-to-day finance operations of a budget of $100 million and supervise a team of five staff members including functional responsibility over accounting, revenue, reporting, accounts payable, accounts receivable, payroll, audit, investments, taxes, and financial compliance. The Director of Accounting will oversee all accounts, ledgers, and reconciliations, ensuring they comply with GAAP standards and regulatory requirements.

While managers handle daily operations, this role requires a more strategic approach by continuously monitoring and evaluating financial processes, identifying potential risks, and implementing necessary changes to controls or processes. This includes not only supervising current operations but also proactively anticipating and addressing issues, ensuring the organization’s financial system and process remains accurate, compliant, and responsive to evolving needs and risks.

Role Responsibilities 

Accounting Operations

• Oversee all accounts, ledgers, and reconciliations ensuring compliance with appropriate GAAP standards and regulatory requirements
• Manage annual financial audit, ensuring strong fiscal management and financial controls throughout the year as well as efficient and effective audit preparations
• Manage monthly, quarterly, and annual global close processes, including India and Brazil subsidiaries
• Assist in the presentation of monthly, quarterly, and annual financial reports and variance analysis
• Oversee cash management processes to ensure sufficient liquidity
• Manage and comply with local, state, federal, and select international reporting requirements and tax filings including the 990
• Work directly with India and Brazil Heads of Finance for audit, close, and consolidation activities
• Ensure quality control over financial transactions and financial reporting
• Partner with and support the FP&A team in various business analysis and financial planning projects
• Ensures strong internal controls and that the organization complies with relevant regulations, such as GAAP, grant compliance, and federal/state requirements.
• Partner with cross-functional teams to ensure adherence to grant compliance by implementing and monitoring internal controls and reviewing grant-related transactions to ensure the appropriate use of funds.
• Serve as the Controller for Khan Academy

Team Management

• In partnership with the CFO, manage and support the development of the payroll, expense, and revenue teams 
• Provide subject matter expertise support to the accounting team with particular attention to revenue recognition and new accounting standards

WHAT YOU BRING

• CPA required
• 5+ years of experience as a Controller or similar role, with expertise in overseeing a wide range of financial operations, navigating the complexities of varied revenue models, and effectively engaging in cross-functional collaboration within a mid to large-sized organization.
• Experience managing complex revenue cases, including earned income and contribution revenue, reviewing contracts, and navigating multiple audits. (ASC 606, ASC 958)
• Hands-on experience in Sage Intacct, Netsuite, Workday, or similar finance and accounting systems
• Non-profit experience strongly preferred 
• Experience with Software as a Service (SaaS), EdTech, a plus 
• Experience in a multi-entity environment (and/or international subsidiary) a plus but not required
• Growth mindset and love of learning and development
• Willingness and ability to roll up your sleeves and join the team in day-to-day operations
• Proven leadership skills and experience to effectively manage teams and multiple priorities                                                                                                                                                                                   
• Passion and commitment to our mission
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $185,600 - $219,838 USD / $250,803 - $296,781 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We’re seeking a talented and experienced assessment content creator to join our Assessments team. As an assessment content creator, you  will contribute to the development of new, innovative K-12 assessments. The ideal candidates will possess deep knowledge of 6 - 8 grade mathematics, state standards, and assessment development best practices, and have a passion for teaching and learning. 

What you’ll do:

• Contribute to the creation of K-12 assessments, leveraging your subject matter expertise to execute on blueprints and test items and maintaining item bank content
• Use and contribute to improvements in our content and item management systems
• Ensure alignment of items with state standards content and to item development best practices
• Collaborate with cross-functional teams - product, design, and engineering - in creating more complex, interactive assessments for our students 
• Innovate with new activity types made possible by AI technologies

WHAT YOU BRING

• 2+ years classroom experience teaching middle school mathematics
• A focus on a positive assessment experience
• Deep pedagogical expertise and expertise in state and national standards
• Interest in using new AI tools as assistants in content creation
• Experience in K-12 assessment development, including blueprint creation and item development
• Excellent communication skills (oral and written), as well as an eye for detail
• Excellent time management skills
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• A positive growth mindset that is curious and energized to innovate and create something new for our students
• A bias to action
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere"
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $77,600 - $97,000 USD / $104,862 - $131,077 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

About the Role:

We are currently expanding our Channel Team in North America and hiring for an Enterprise Agency Partner Manager. This role will report into our Senior Manager, Agency Partnerships. 

The Enterprise Agency Partner Manager will own a portfolio of Enterprise focused agency partners. This includes managing the day-to-day interactions and building relationships with existing agency partners. Additionally, enabling system integrators and digital agencies in North America who will implement, refer and manage Bloomreach solutions.

This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue.  The role will facilitate collaboration between agency partners and align cross functionally with Sales, Account Management, Customer Success, Enablement, Delivery, and Marketing, to drive success.  

Your job will be to:

• Own and grow a portfolio of existing agency partnerships and drive value with those partners 
• Generate partner sourced pipeline and influenced business, achieving quarterly targets  
• Create strategic business plans with partners that drive revenue; including enablement, marketing, sales, use case development and deployment 
• Develop strategic enablement and “market to” plans with partners to educate them on Bloomreach’s capabilities, drive awareness, and ensure our solutions are top of mind
• Support partner through entire sales cycle- qualifying opportunities, joint co-selling with Bloomreach sales team, and post implementation
• Create strategic business plans with partners, outlining mutual goals related to generating revenue, marketing initiatives, and partner enablement 
• Nurture relationships with partners by joining industry conferences, attending partner events, and hosting “Bloomreach Days”
• Evaluate potential partnership opportunities based on market dynamics, customer impact, and strategic value
• Facilitate collaboration between Bloomreach Sales, Customer Success, Delivery teams and partners 

You have the following experience and qualities:

• 5+ years of quota-carrying experience in Channel Sales selling software or software-as-a-service (SaaS)
• 5+ years of selling or partnerships in Commerce or Marketing agency or technology companies 
• Marketing background is a plus 
• Experience collaborating with C-level executives at enterprise digital marketing and commerce agencies
• Be a builder- someone with enormous energy who thrives on building trusting partnerships that are mutually beneficial for both Bloomreach and our partners 
• Be proactive and take initiative. Don’t be afraid to bring ideas from your past experiences to the table and develop and lead your own initiatives to grow channel
• Deep knowledge of online/internet/digital marketing technology
• A proven track record of meeting and exceeding revenue quota
• Well-established presence in the industry with a strong network to leverage
• Detail oriented, relationship-building skills with a passion for building new relationships and drive towards mutual benefits and goals
• The ability to adapt to new environments 
• Exceptional presentation skills
• Highly organized, excellent time management skills, positive attitude
• Travel: Estimated 20-40% (variable)

Excited? Join us and transform the future of commerce experiences.

The on target earnings (OTE) range for this position is $165,000-$200,000, consisting of base plus commission. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

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