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Job Description

The Opportunity:

We, at Flywire, are looking for an experienced engineer to join as the Site Reliability Engineering team in North America to help drive reliability, automation and performance in our cloud-based infrastructure.

At Flywire the SRE team is responsible for the lifecycle of production systems and working across multiple levels. SRE’s are embedded in the development teams enabling and empowering them to achieve full speed on shipping reliable and operable systems. They also work at a global scale driving initiatives to achieve production excellence.

• Design, build and maintain core infrastructure pieces with a focus on availability, latency, performance, and capacity. Reduce toil and improve deployment timelines (40%)
• Be embedded on a development team, support them with daily tasks, help drive towards production excellence and advocate for best practices. (40%)
• Be part of an on-call rotation. Debug production issues across services and levels of the stack and practice incident response and blameless postmortems. (15%)
• Engage and collaborate with other disciplines in the design, deployment, operation, and optimization of services. (5%)

What’s next in our team?:

• Pushing SRE practice to the next level
• Keep fast release pace whilst keeping the environment secure
• Migrate legacy custom deployments to managed cloud provider offerings (eg: RDS)
• Keep pursuing full DevSecOps

Qualifications

Here’s What We’re Look For:

• 5+ years of experience as an SRE or similar role. Experience as a Software Engineer or Systems Engineer is also valuable.
• We are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals. As such we are looking for people comfortable with the idea of being or becoming a generalizing specialist.
• Software engineering is an important part of our work, we actively use and support many different platforms and languages. Experience with at least one programming language is needed, also experience with testing techniques such TDD or BDD will be highly valued.
• Being familiar with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role.
• You will need to be comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement. 
• At SRE we are enablers, we empower and encourage our fellow colleagues so you will need to have strong communication and collaboration skills, and most importantly, empathy.
• Strong preference for candidates located near our geo-clusters and hubs in the following locations: Boston, New York City, Portland, Charlotte, Chicago, Austin, Dallas, Minneapolis, Kansas City, FL, PA, RI, & TN

Bonus:

• Experience with PCI compliant infrastructure (particularly in a modern CICD environment)
• Expertise with Infrastructure as Code tooling. 

Technologies We Use:

• These are some of the technologies that we use, but we we are always learning, experimenting and open to change:
• Ruby, Bash/Shell, Java,, Kotlin, Go, Node, Python, PHP
• AWS: EC2, ECS, Lambda, Cloudwatch, SQS, RDS, Kinesis, S3, ElasticSearch, DocumentDB
• Linux, Docker, Terraform, Make, Chef, Ansible
• Gitlab, Jenkins (CI/CD)
• Sentry, Sumologic, New Relic, Grafana. OTEL (OpenTelemetry) 

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Protofire is a team of engineers, which helps decentralized protocols and developer platforms to accelerate growth of their ecosystems. By delivering hands-on coding and contributions, Protofire specializes in supercharging developer adoption and network usage. Our team works on applications, elaborate smart contracts, robust developer tools (SDKs/APIs/sample apps), or simply improve performance/cost of oracles.

As a Blockchain DevOps engineer, you will be engaging with top blockchain ecosystems such as The Graph, Avalanche, Filecoin, Gnosis, etc., working on a huge variety of crypto-related projects. In the majority of the cases it would require direct interaction with the community, so the good fit candidate should understand the nuances of public communications. The position implies a mix of support and development activities.

Requirements - What are we looking for?

• AWS Expertise – EC2, EKS, S3, Cloudwatch, Cloudfront, Lambda. Understanding of high availability, scalability, resilience, app performance, and security in the cloud
• Experience with Golang on an Advanced level
• Experience in Blockchain - active protocols user
• CI/CD experience (GitHub actions preferably)
• Experience in Docker + docker-compose
• Experience in Linux maintenance and optimizations
• Monitoring and logging experience (Loki, Prometheus, Grafana, Prometheus Gateway)
• Experience in Bash
• Experience in Ansible
• Strong multitasking and communication skills with B2+English
• Experience in JS or Python

Nice to have (otherwise can be learned while working with us):

• Understanding of cryptoenomics (what is staking, how token emission works, and so on)
• Experience in The Graph ecosystem
• Experience with Jupyter Notebook or similar analytical tool
• Experience in Ansible+Terraform stack

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Job Description

The Role 

As a Staff Software Engineer on the Expert iQ development team, you’ll play a pivotal role in building and optimizing web applications that enhance the efficiency of connecting legal teams with expert witnesses. You will collaborate with cross-functional teams, designing and implementing innovative solutions that align with business objectives while ensuring a seamless user experience. You’ll be expected to contribute to both new and existing projects, develop and maintain secure APIs, and drive the adoption of infrastructure-as-code using tools like Terraform or CloudFormation. Your ability to navigate cloud platforms, optimize performance, and provide technical leadership will be crucial in tackling complex challenges. You will also play a key role in fostering a culture of continuous learning and innovation by embracing new technologies and frameworks.

Why You’ll Love This Role:

• High-impact projects: Your work will directly influence our platform, helping legal professionals solve complex cases with expert data.

• Innovation at its core: We foster a culture of continuous learning and creativity, encouraging you to work with the latest technologies like AI, cloud infrastructure, and more.

• Collaborative environment: Be part of a cross-functional team where your voice matters and your contributions are highly valued.

• Career growth: Grow your technical and leadership skills as you work on complex challenges in a fast-growing company.

Key Responsibilities

• Collaborate with the engineering team to enhance web applications, system designs, and best practices.

• Work with cross-functional teams to deliver innovative solutions aligned with business goals.

• Participate in both existing projects and new developments, always focusing on the end user's needs.

• Develop and maintain APIs for web applications, ensuring robust security and authentication.

• Solve complex technical challenges, balancing requirements, design considerations, and trade-offs. You should feel comfortable with in-place re-architecture.

• Embrace new technologies and frameworks, fostering a culture of innovation.

• Implement infrastructure-as-code using tools like Terraform or CloudFormation.

• Engage with cloud technologies and platforms to optimize performance and efficiency.

• Deliver high-quality solutions, ensuring unit, integration, and end-to-end testing.

Qualifications

Qualifications 

• 6+ years of software engineering experience.

• Bachelor of Science degree (or equivalent) in computer science, engineering, or relevant field.

• Demonstrates understanding and usage of software development principles [SOLID, DRY, SOC] and architectural principles.

• Proficiency with fundamental front-end languages JavaScript/TypeScript [Angular, React], HTML, SCSS, CSS [Tailwind, Bootstrap], NX

• Proficiency with server-side languages and frameworks such as NodeJS/Express [NestJS, NextJS] Python [Flask, Django], C# / Java [Spring Boot]

• Hands-on experience with SQL [Postgres], NoSQL databases, and domain modeling.

• Hands-on experience developing RESTful APIs and an interest in API design, microservices, and event-driven architectures.

• Proficiency with Git and Bitbucket/Github workflows.

• Familiarity with cloud platforms like AWS, Azure, or GCP.

• Knowledge of infrastructure-as-code tools (Terraform, CloudFormation) and DevOps practices.

• Familiarity with authentication standards like OAuth, SAML, or OIDC is a plus.

• Bonus: Experience integrating with AI services like Gemini and ChatGPT.

• Ability to explain complex business and technical concepts to all audiences.

Why Join Expert Institute?

This is a unique opportunity to join a talented team that is punching above its weight in a novel and growing niche. At Expert Institute, you will be part of an innovative environment that values creativity and impact. You will play a pivotal role in our journey to become a leading legal technology provider.

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Job Description

The Role 

As a Software Engineer on the Data Central team, you will have the opportunity to work closely with all the members of the content engineering team and the content research teams, to advance the automation of content curation and collection, and build a content delivery platform initially using API solutions to enable delivery of expert data to Expert Institute’s clients. 

Why You’ll Love This Role:

• High-impact projects: Your work will directly influence our platform, helping legal professionals solve complex cases with expert data.

• Innovation at its core: We foster a culture of continuous learning and creativity, encouraging you to work with the latest technologies like AI, cloud infrastructure, and more.

• Collaborative environment: Be part of a cross-functional team where your voice matters and your contributions are highly valued.

• Career growth: Grow your technical and leadership skills as you work on complex challenges in a fast-growing company.

Key Responsibilities

• Collaborate with the engineering team to contribute to improving system, database designs, and best practices.

• Work with cross-functional teams to deliver innovative solutions that align with business objectives.

• Participate in both existing projects and new developments, always keeping the end user’s needs in mind.

• Support the development and maintenance of APIs for web applications, focusing on ensuring robust security and authentication.

• Assist in solving complex technical challenges by understanding requirements, designs, and trade-offs.

• Learn and work with new technologies and frameworks, helping foster a culture of innovation.

• Actively contribute to implementing infrastructure-as-code using tools such as Terraform or CloudFormation.

• Stay engaged with cloud technologies, platforms, and tools, contributing to optimizing performance and efficiency.

• Develop quality solutions, understanding the importance of unit, integration, and end-to-end testing.

Qualifications

Qualifications 

• 2+ years of software engineering experience.

• Bachelor of Science degree (or equivalent) in computer science, engineering, or relevant field.

• Understanding of object-oriented programming concepts with SOLID principles and experience working in either Javascript/Node.js/Python programming languages.

• Hands-on experience with SQL, NoSQL databases, and domain modeling.

• Hands-on experience developing RESTful APIs and an interest in API design, microservices, and event-driven architectures.

• Proficiency with Git and Bitbucket/Github workflows.

• Familiarity with cloud platforms like AWS, Azure, or GCP.

• Knowledge of infrastructure-as-code tools (Terraform, CloudFormation) and DevOps practices.

• Familiarity with authentication standards like OAuth, SAML, or OIDC is a plus.

• Bonus: Experience integrating with AI services like Gemini and ChatGPT.

• Ability to explain complex business and technical concepts to all audiences.

Why Join Expert Institute?

This is a unique opportunity to join a talented team that is punching above its weight in a novel and growing niche. At Expert Institute, you will be part of an innovative environment that values creativity and impact. You will play a pivotal role in our journey to become a leading legal technology provider.

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Job Description

The Experian Consumer Services Generative AI team is accelerating Experian's impact by bringing together data, technology, and data science to build game-changing products and services for our customers. We are looking for a Senior Software Engineer, reporting to the Head of AI/ML Innovation, to support developing and integrating our Generative AI Models with Consumer Services products. These new capabilities will help provide Financial Power to All our customers. As a growing team, we embrace a startup mentality while operating in a large organization. We value speed and effect – and our results and ways of working are transforming the culture of the larger organizations around us.

Role accountabilities and essential activities

• You'll develop and integrate our generative AI solutions with existing software teams building products
• Develop a scalable machine learning framework for data science products
• You will develop scalable pipelines, tools, and services for building production-ready machine-learning models
• Work with our data scientists to pilot our products with beta customers
• Maintain our culture of simple, streamlined code and full CI/CD automation
• Develop simple, streamlined, and well-tested ML pipeline components

Qualifications

• You have 5+ years of experience
• Strong coding experience in Python with some familiarity to PySpark and SQL
• Familiarity with popular python libraries such as pandas, numpy, flask, matplotlib
• Familiarity with the AWS platform and services, including CI/CD automation methods
• Familiarity with AWS serverless methodology, particularly Fargate, Lambda, ECR
• Familiarity with CloudFormation, Terraform, or equivalent
• You have experience working with machine learning or generative AI libraries such as Langchain, llamaindex, Langsmith, and llamaguard
• Open source Foundation models: llama3, llama2, mistral, falcon, phi
• Orchestration Frameworks: Mlflow, airflow
• Some knowledge of javascript (node.js) as a front end
• You have experience or familiarity with Databricks AI services and Mosaic branded services
• Comfortable supporting troubleshooting and assessment of production issues when needed
• You are experienced with monitoring tools such as Splunk, Datadog, Dynatrace
• Test writing discipline in standard development tools and processes, e.g., gitub, Jira, Slack
• Record of building and maintaining large-scale software systems in production

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Job Description

The Systems Administrator Senior, reporting to Systems Manager, will be responsible for documentation, deployment and troubleshooting of the complete IT Unix environment including, but not limited to: AIX, Red Hat Enterprise Linux, SuSE Linux Enterprise Server. Core competencies include but are not limited to: Linux and AIX operating systems, x86 hypervisors, scripting-automation, and x86 hardware solutions, IBM P series hardware, Ansible, Patching, Security Hardening.

Work with a team of Unix engineers, acts as Subject Matter Expert for area of responsibility and provide support for Experian Unix Environment, including BAU OS support tickets, incidents, vulnerability remediation, compute and storage changes. Follow change management process. Liaison to other teams within the department for expert advice in the area of servers, high availability, security, virtualization and operating systems technology.

Summary of Primary Responsibilities

• Leads and-or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities.
• You will be responsible for components of highly complex engineering and-or analytical tasks and activities.
• Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and-or vendors.
• You will have responsibility for multiple, complex projects.

Qualifications

• Information Technology degree and-or technology certifications preferred or substantial equivalent experience.
• 5+ years of systems engineering experience
• Senior level Experience with Redhat Linux OS
• Senior level Experience with SUSE Linux
• Required knowledge of SAN based disk solutions and their configurations
• Advanced Shell scripting and IaC automation skills with Ansible and Terraform
• Familiarity with tools like BladeLogic, DNT, ESM, vSphere client is a huge plus
• Experience with IBM AIX OS is beneficial.
• Familiarity with pSeries AIX server models, HMC Consoles
• Familiarity with AIX, VIO, microcode, and firmware upgrades
• Projects and be a leader on distributed team
• Knowledge of AWS
• Provide Operating System technical and break-fix level support
• Experience in RedHat Linux administration on RHEL6, RHEL7, RHEL8, RedHat Clustering, VMware and ESX
• Customer and communication skills to work with team members, customers, vendors and leadership team.
• Handle multiple tasks and adapt to a constantly changing environment
• Strong verbal and written communication skills. Excellent organization skills
• Work a flexible schedule, with 24 hour on-call pager and weekend overnight work expected

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Job Description

In a time of unprecedented expansion, we are seeking a Director to oversee our DevOps team that support specific products. In this role, you will be responsible for the strategic planning and multiyear roadmaps for each team. The position requires providing leadership and coaching to the teams as they build new services and enhance legacy services. The ideal applicant has a solid technical background, ample experience working with engineering teams and large-scale practical experience with infrastructure platform container frameworks. 

A day in the office looks like this: 

• Managing the continuous improvement of monitoring/alerting capabilities and incident management 
• Embracing a DevOps mentality and ensuring the model’s success, building a culture of shared responsibility and transparency that leads to higher quality and quicker delivery of output 
• Leverage industry best practices and experience to ensure that security is baked into deliverables from the start and that the project/program fully embraces a DevOps, DevSecOps and “shift-left” mentality 
• Managing and growing an enterprise DevOps/CloudOps team
• Understanding our required frameworks and regulatory rules to consistently achieve success and meet requirements in all areas of your responsibility and influence 
• Building and evolving monitoring and analytics systems to evaluate uptime/availability, usage and performance metrics 
• Driving adoption of industry-standard methodologies and practices for infrastructure as code, deployment, observability, load and resiliency testing, and reliability 
• Advocating adoption of Agile new ways of working and a continuous improvement framework to drive efficiency and enable business agility 
• Ensuring the team workstreams and projects are well managed, and that appropriate tracking and reporting are undertaken 
• Implementing a communications strategy and keeping a business-value focus 
• Leading incident response efforts, including coordinating with other teams to investigate and resolve incidents 

Qualifications

• BS in Computer Science, Computer Engineering, or related technical discipline or commensurate relevant experience. 
• 8+ years of experience in a CloudOps role
• 8+ years of experience with IaaS Platforms (AWS and/or Azure preferred). 
• Proficient in automation using Batch, Powershell, Ruby, Python, or shell scripts
• Experience with Kubernetes, Docker, Jenkins, or Ansible
• Experience with Networking, Routing, DNS & Load Balancing
• Proven ability to learn new concepts and remain up to date with new technologies. 
• Deep understanding of the Software Development Life Cycle, including CI/CD pipeline architecture and processes in addition to automation tools (Azure DevOps, Jenkins, Terraform, GitLab, etc.)
• Ability to handle multiple competing priorities in a fast-paced environment. 
• Experience in  agile development processes. 
• Experience with creating SQL scripts and administering PostgreSQL. 
• Strong experience with modern application development workflows and version control systems like GitHub, Gitlab, or Bitbucket. 

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time.

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer.
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

Your Career

As a Palo Alto Networks Solutions Architect (SA), you will aim to build influential relationships with key technical decision makers at customers. With those trusted relationships, you are better positioned to uncover new opportunities that help solve customer problems and fuel their business drivers.

We aim to make the role of the SA the highlight of your technical sales career. You will be surrounded by the preeminent cybersecurity experts in the industry who will support your success personally, professionally, and with your customer engagements. Rallying all the Palo Alto Networks resources for the benefit of customer success, you will become the influential cloud native security thought leader.

All this happens by having a culture of psychological safety where we give and accept feedback freely for the goal of continually growing and improving, so we show up as the best versions of ourselves every day.

Your Impact

• Establish yourself as a trusted advisor to prospects and customers working with your Account Manager and the local partners within your territory
• Educate customers about industry trends and emerging changes to the security landscape that every customer needs to be aware of
• Showcase security best practices and desired outcomes by building technical proof of concepts, and educating customers on the value proposition of Prisma Cloud
• Be the technical voice of Sales for all things related to security and compliance in Public Cloud (Alicloud, AWS, Azure, and Google Cloud Platform)
• Develop relationships with technical teams in channel partners who will be integral in providing successful deployments and cloud security
• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers
• Frequency of travel is about twice a month, on average - This includes occasional travel for internal events (sales kickoff, technical summit), as well as for cloud security and DevSecOps industry conferences

Qualifications

Your Experience 

• Degree in CS or equivalent experience or equivalent military experience required
• 4+ years technical sales or equivalent experience highly preferred
• Hands-on experience using IaC software tools (CloudFormation, Terraform, Azure Resource Manager, GCP Cloud Deployment Manager etc) and CI/CD tools (IDEs, GitLab, GitHuB, Jenkins, CircleCI, etc.)
• Experience with AWS, Microsoft Azure or Google Cloud Platform configuration and administration of security features and services (including identity and access management, networking, firewalls, encryption)
• Background in security domain, cloud security highly preferred
• Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift

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Job Description

Your Career

The Cortex team builds and delivers the industry’s most advanced SecOps platform, consisting of XSIAM, XSOAR, and XPANSE. As a member of the Cortex DevOps team,  your role involves operating and maintaining a large-scale GCP environment, including the design, implementation, and continuous enhancement of our comprehensive observability systems. To meet the opportunities that such a role provides, you will have a deep knowledge of modern observability and monitoring tools and practices, having managed high cardinality metrics, implemented tracing, and operationalized large scale logging solutions. As part of this role, you will  collaborate closely with our engineering teams to develop innovative solutions that provide clear and actionable insights into our systems’ performance and health.

Your Impact

As a Senior Staff SRE with the Cortex Observability team, you will:

• Cloud Expertise: Utilize your expertise in monitoring cloud platforms, particularly GCP, to optimize our infrastructure leveraging cloud-native technologies.

• Monitoring Expertise: Improve monitoring processes, alerts, and metrics. Work with development teams to ensure that all of our services have the right monitoring and metrics in place so that we detect problems before our customers do.

• Incident Management: Leverage incident management processes to ensure efficient resolution of system issues and minimal impact on services.

• Automation: Automate complex monitoring and alerting tasks by building tools for cloud operations, such as automated remediation of known issues and auto-scaling.

• Continuously Improve: Stay up-to-date with cutting-edge technologies, evaluate their potential impact on our operations, and implement them when appropriate.

• On-Call: Participate with our DevOps team to provide follow-the-sun operational coverage in the production of our SaaS product.

• Collaborate: Work with our Engineering team to influence the operability of the product and ensure the reliability and availability of our services.

Qualifications

Your Experience

• Observability Tools:High proficiency with Prometheus, Grafana, and other monitoring tools. Experience with log management solutions, particularly Splunk and ELK.

• Distributed Tracing: Experience deploying distributed tracing using technologies such as OpenTelemetry.

• Incident and Alerts Management:Clear understanding of incident and alerts management in Site Reliability Engineering.

• DevOps/SRE Expertise:5+ years of experience as a DevOps/SRE engineer with a passion for technology and a strong motivation for high reliability at the service level.

• Cloud Proficiency:High proficiency in either Google Cloud Platform or Amazon Web Services.

• Kubernetes and Docker:High proficiency with Kubernetes and Docker for container orchestration.

• Scripting and Automation:High proficiency in Python programming and Linux Shell commands. Experience with Terraform for infrastructure as code.

• Communication Skills:Effective communication and interpersonal skills, with the ability to work and coordinate between multiple teams.

• Troubleshooting:Ability to effectively troubleshoot and address emerging and complex problems.

• Independence:Ability to operate independently, make decisions, take action, and take responsibility.

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LanguageWire is seeking an experienced Machine Learning Team Lead with expertise in product and API development to spearhead our AI/NLP initiatives. Does this role seem interesting? Yes? You should definitely read on!

The role you’ll play

In this critical role, the successful candidate will leverage advanced AI and NLP technologies to enhance our product offerings and expand our capabilities, both for internal and external use. The Team Lead will play a key role in ensuring that our AI innovations are integrated into intuitive products and made available through reliable and robust APIs, significantly benefiting our customers. As a Tech Team Lead, you will provide technical leadership and be responsible for adjacent services and developing the next generation of neural models for machine translation and content generation. 

The team you’ll be a part of

The successful candidate will join a dynamic, cross-functional team at the forefront of AI and NLP technology, dedicated to revolutionizing language services. As a ML Tech Team Lead, you will collaborate closely with Full-Stack Engineers, QA Engineers, Machine Learning Engineers, Data Engineers and report to the Director of Machine Learning.

If you want to make a difference, make it with us by…

• Oversee a talented team of 5-6 engineers with expertise in machine learning, NLP, full-stack development, AI applications, quality assurance, and product management.  
• You will steer the technical direction in AI and NLP, establish objectives for your team, foster their career advancement, offer mentorship, and guide them through resolving intricate challenges. Act as a growth catalyst for your team members, spread primarily across Copenhagen and Valencia. 
• Be the technical authority and product visionary, ensuring our machine learning and AI capabilities are seamlessly integrated into products and exposed through powerful APIs. Take ownership of the AI services lifecycle within your team. Partake in customer support and actively contribute to documenting resolutions and problems. 
• Advocate for the “you build it, you run it" philosophy to promote a culture of end-to-end ownership and continuous improvement.  
• Apply a data-driven approach to decision-making, utilizing metrics and feedback to guide product development and API strategy. Guarantee that our machine translation and next gen AI services are not only innovative but also reliable, scalable, available, and speedily delivered to meet the demands of clients. 
• In this pivotal role, you will lead the charge in engineering groundbreaking AI solutions, pushing the boundaries of what's possible in the language industry. Your mission will be to develop innovative next Gen AI products, transforming how languages are learned, processed, and understood on a global scale. 

In one year, you’ll know you were successful if…

• You have successfully navigated the team through the challenges of integrating AI technologies into user-friendly products, as evidenced by positive feedback from internal and external stakeholders. You have established robust monitoring and prediction services that support the continuous improvement and scalability of our product offerings.
• You have introduced innovative machine translation and content generation tools that have measurably improved efficiency and customer satisfaction.
• You have cultivated a culture of excellence within your team, promoting collaboration, innovation, and professional growth, resulting in high team engagement and retention.

Desired experience and competencies

What does it take to work for LanguageWire?

What you’ll need to bring

• Expert Knowledge in Python and especially using frameworks like Huggingface Transformers, TensorFlow or PyTorch, Scikit-learn.
• Experience with neural models based on Transformer architectures.
• Expert Knowledge in JavaScript/TypeScript for full-stack development and interaction with APIs on the front end. Frameworks like Node.js, Vue.js, Express.js.
• API Development: RESTful API principles, understanding how to design stateless, secure, and scalable APIs.
• Expertise in MLOps Tools - Docker: For containerizing applications and models.
• Kubernetes: For orchestration of containers.
• CI/CD Tools (e.g., Jenkins, GitLab CI, GitHub Actions): For continuous integration and deployment pipelines. Terraform (IaC).
• MLflow or Kubeflow: For managing the machine learning lifecycle.
• Cloud Platforms: Azure, AWS, Google Cloud
• Data Management: SQL/NoSQL 
• Data Lakes/ Data Warehousing: Solutions like Amazon S3, Redshift, or Google BigQuery. Apache Kafka or other streaming services for real-time data processing.
• Redux or Context API: For state management in front-end applications.
• Version Control and Collaboration: Git: For source code management. GitHub, Azure DevOps: For collaborative development and code reviews.
• Monitoring and Logging: Prometheus, Grafana, or ELK Stack (Elasticsearch, Logstash, Kibana) for monitoring applications and infrastructure.
• Security: OAuth, JWT, and other authentication/authorization protocols. Best practices are adopted.
• Data Visualization and BI Tools: Looker, Tableau, Power BI or similar tools for data analysis and visualization.
• Agile methodologies and understanding of design workflows and software architecture.

This will make you stand out

• Experience with LLMs and tuning techniques like QLORA, DPO etc is a plus.
• Staying updated with the latest developments in the AI community.

Our perks

• Enjoy flat hierarchies, responsibility and freedom, direct feedback, and room to stand up for your own ideas
• Internal development opportunities, ongoing support from your People Partner, and an inclusive and fun company culture
• International company with over 400 employees. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Paris, Munich, Hamburg, Zurich, Kiev, Gdansk, Atlanta, Finland and Valencia

About LanguageWire

At LanguageWire, we want to wire the world together with language. Why? Because we want to help people & businesses simplify communication. We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.

Our values drive our behavior

We are curious. We are trustworthy. We are caring. We are ambitious.

At LanguageWire, we are curious and intrigued by what we don’t understand. We believe relationships are based on honesty and responsibility, and being trustworthy reinforces an open, humble, and honest way of communicating. We are caring and respect each other personally and professionally. We encourage authentic collaboration, invite feedback and a positive social environment. Our desire to learn, build, and share knowledge is a natural part of our corporate culture.

Working at LanguageWire — why we like it: 

“We believe that we can wire the world together with language. It drives us to think big, follow ambitious goals, and get better every day. By embracing and solving the most exciting and impactful challenges, we help people to understand each other better and to bring the world closer together.”

(Waldemar, Senior Director of Product Management, Valencia)

Yes, to diversity, equity & inclusion

In LanguageWire, we believe diversity in gender, age, background, and culture is essential for our growth. Therefore, we are committed to creating a culture that incorporates diverse perspectives and expertise in our everyday work.

LanguageWire’s recruitment process is designed to be transparent and fair for all candidates. We encourage candidates of all backgrounds to apply, and we ensure that candidates are provided with an equal opportunity to demonstrate their competencies and skills.

Want to know more?

We can’t wait to meet you! So, why wait 'til tomorrow? Apply today!

If you want to know more about LanguageWire, we encourage you to visit our website!

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Description du poste

Rattaché à notre pôle IA/Big Data à Toulouse, vous rejoindrez une équipe dynamique dédiée à des projets techniques chez nos clients de proximité dans les domaines de l'intelligence artificielle et des architectures de donnée (modern data stack).

En tant que Consultant Technique Data Engineer Cloud, vous aurez un rôle central dans la mise en œuvre de solutions basées sur les principales plateformes Cloud, notamment Google Cloud Platform et Microsoft Azure et accompagnerez nos clients dans la transformation de leurs données en atouts stratégiques.

Ce que vous ferez :

• Automatiser les processus d’intégration et de déploiement continu via des outils DevOps (Git, Terraform, Ansible).
• Concevoir et développer des pipelines de données complexes et performants sur les plateformes Cloud  (DataProc, BigQuery, Cloud Functions, MS Fabric, DataBricks, DataFactory).
• Optimiser les infrastructures cloud pour la gestion et le traitement de grandes volumétries de données afin d’assurer des infrastructures scalables tout en ayant une approche FinOps.
• Collaborer avec des équipes pluridisciplinaires (Data Science, IT, métiers) pour comprendre les besoins fonctionnels et techniques.
• Assurer une veille technologique pour intégrer les meilleures pratiques en Data Engineering et Cloud.
• Diagnostiquer et résoudre des problèmes complexes liés à l'architecture, la performance ou la sécurité des pipelines de données.

Qualifications

• Expérience : Minimum 5 ans d'expérience en Data Engineering, avec une expertise avérée sur des projets Cloud, idéalement sur GCP.
• Compétences techniques :
  • Expertise en Python pour le développement de pipelines de données.
  • Solide maîtrise des services GCP, tels que DataProc, BigQuery et Cloud Functions ou des services Azure, tels que : Datafactory, Synapse (ou Databricks), Fabric
  • Connaissances en DevOps (Git, Terraform, Ansible) pour la gestion de l’infrastructure et des processus d'intégration continue.
• Qualités humaines : Autonome, proactif(ve), et doté(e) d’excellentes compétences en communication pour interagir efficacement avec les équipes techniques et métiers.
• Plus : Une expérience DevOps plus poussée est un atout. La maîtrise de l'anglais est un plus.

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Job Description

• Contribute to the design of a secure, scalable and robust infrastructure code base;
• Continuously improve our CI/CD automation to speed up the deployment cycles;
• Continuously improve our cloud infrastructure logging/auditing capabilities;
• Collaborate with our Engineering team to identify and solve issues and tasks that can be automated;

Qualifications

• At least 5 years of experience with DevOps Engineering best practices;
• Strong know how of Azure Architecture;
• Knowledge of Gitops Practices and tools such as: ArgoCD, Flux and Kustomize;
• Good understanding and hands on experience with Kubernetes components: Ingress Controller, Sealed Secrets, Service Mesh, Backup and Disaster Recovery;
• Hands on experience with designing and implementation of CI/CD (Azure Devops and GitHub)
• Strong knowledge of IAC practices and tools: Terraform, Terragrunt with TDD components;
• Professional Experience with Product/Service Portfolio Designing:
• Good understanding of business strategy;
• Great Capacity of Services Roadmap definition;
• Good knowledge of English (Spoken & Written).

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