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Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the team

At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. 

Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our customers. We aim to help guide them through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. The Tax Credits team has ambitious goals to drastically simplify and demystify the complex world of tax credits in order to drive significant customer value and revenue for our business. 

About the opportunity

As a Staff Product Designer for Tax Credits, you’ll be responsible for helping to shape and execute on this newly reformed 0-to-1 team to drive product market fit and business and customer value. You’ll be expected to craft high quality and intuitive end-to-end experiences for our customers. The work on Tax Credits is high visibility, high impact experiences that balance complex technical, compliance, and service requirements. You will play a pivotal role in simplifying the intricate journey of discovering and securing tax credits, ensuring it's approachable, user-friendly, and stress-free. Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

Here’s what you’ll do day-to-day:

• Develop a deep understanding of the different customers we serve, and how their varying needs translate into product requirements
• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems and identify key opportunities for the customer and our business. 
• Craft the end-to-end journeys and develop frameworks and principles that can be used to help align our teams on the right experiences.
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions.
• Collaborate with other key teams and stakeholders at Gusto such as Legal, Compliance, Risk Operations, and other various product owners. 
• Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
• Balance an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision and meet a high bar for the customer experience.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Drive solutions that establish Gusto as a trusted tax expert advisor, empowering our customers to make confident and informed tax credit decisions.

Here’s what we're looking for:

• 8+ years’ Product Design experience, majority in-house. 
• Ideally you’ve worked on enabling simple, easy to use experiences in complex domains like payroll, benefits, finance or banking, etc. Bonus if you have direct experience working on tax and/or accounting products.
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• Service design mindset when designing end-to-end, recognizing that the customer experience doesn’t stop with the product, but extends to the human touchpoints with our service teams.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• Communication and collaboration skills that enable you to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale, and generate alignment and enthusiasm across the company.
• Ability to embrace ambiguous situations as opportunities to add clarity
• A builder who loves being hands on crafting high quality, high impact solutions directly and through pairing with team members.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview  

Electric is looking for a talented Product Designer to join our agile, close-knit design team. You will be integral in shaping user experiences for our SaaS products, working closely with cross-functional teams to design, iterate, and deliver intuitive solutions that solve real-world problems for small business IT users.

Reporting to the Manager, UX Design, we’re seeking someone who thrives in small teams, can wear many hats as a full-stack designer, and is passionate about creating impactful user experiences across research, interaction, and interface design. If you're excited by the chance to collaborate, iterate quickly, and contribute to Electric's mission of empowering small businesses, this is the role for you.

What You’ll Do

• End-to-End Design: Lead UX efforts across research, interaction design, and UI design, ensuring cohesive and intuitive user experiences.
• Support Scrum Teams: Embed yourself within one or more scrum teams, acting as a key contributor in agile ceremonies and continuously advocating for the user’s perspective.
• Iterate Fast: Be responsive to feedback and iterate quickly in a fast-paced, agile environment.
• Collaborate Cross-Functionally: Work closely with product, engineering, and other teams to iterate quickly on solutions that meet business needs while delivering exceptional user experiences.
• Communicate Design Decisions: Present your work, gather feedback from cross-functional partners, and iterate to achieve the best possible outcomes.
• Design for Scale: Balance immediate business needs with long-term scalability, ensuring designs evolve with our product and its growing user base.
• Research & Validate: Leverage research methodologies and user feedback to inform and validate design decisions, ensuring user needs are always at the forefront.
• Evolve Design Systems: Contribute to and help maintain Electric’s design system, ensuring consistency and efficiency across our product suite.
• Flexible Toolset: Use Figma for wireframes, prototypes, and high-fidelity UI, and Miro for collaborative activities like journey mapping and ideation, with the ability to adopt additional tools to optimize design processes.
• Mentor: Mentor and guide team members when opportunities arise (for Sr. candidates)

Who You Are

• Full-Stack Designer: You bring a well-rounded skill set across UX research, interaction design, UI design, and UX copy. You’re comfortable diving into various aspects of design depending on project needs.
• SaaS Background: You have experience designing for SaaS products, particularly in environments that require understanding both user and technical constraints.
• Experienced in Small Teams: You’ve thrived on small, agile teams, where collaboration and flexibility are key. You understand the dynamics of cross-functional teamwork and adapt quickly to shifting priorities.
• Agile & Adaptable: You work well in fast-paced, agile settings where quick iterations and feedback loops are part of the process. You adapt to challenges with ease and maintain a solution-focused mindset.
• Growth-Oriented: You’re passionate about learning and improving both your personal skill set and Electric’s product offerings. You seek opportunities to grow our user base and enhance customer success.
• Collaborative & Open to Feedback: You work well with cross-functional teams and take feedback constructively to improve your designs.
• Excited about Small Business IT: You care deeply about solving problems for small business users and are excited to support their success through thoughtful, user-centered design.
• AI Enthusiast (Preferred): You have an interest in and experience working with AI-related products, or have demonstrated a commitment to learning how AI can enhance user experience.

What You Bring

• 5+ years of experience as a UX/Product Designer with a proven ability to deliver successful design solutions.
• A portfolio showcasing thoughtful, end-to-end design solutions, highlighting your ability to create effective user flows, wireframes, and UI designs for SaaS products.
• Strong ability to conceptualize complex user journeys and communicate how an experience will unfold across an end-to-end product.
• Demonstrated success in agile teams, working closely with product managers, engineers, and stakeholders to ensure alignment and high-quality outcomes.
• Familiarity with user research and testing methodologies, using data to drive decisions and validate design approaches.
• Working knowledge of responsive design and design system best practices, ensuring scalability and consistency across products.
• Knowledge or experience working with AI-related products or a demonstrated passion for learning about AI in UX is preferred.
• Familiarity with IT management solutions for small businesses or a similar domain is preferred.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

About the team:

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity:

Gusto is at a meaningful inflection point in our scale. We are launching a native mobile app experience for small business owners, and scaling a platform that other teams will use to solve small business problems.  

As a staff designer and design lead for our Member Lifecycle, Core Experiences team, you will play a critical leadership role in the strategy and execution of our vision for team member onboarding, offboarding, and all “people-related information” exposed throughout Gusto’s experience. As a platform design leader, you will collaborate closely with your cross-functional partners and internal feature teams to design and build a seamless and holistic experience for Gusto admins and employees. As a member of the Core Experiences design team, you will contribute to craft quality and leadership across the team, and help set the direction for how platform designers should collaborate with feature teams.

Here’s what you’ll do day-to-day:

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value.
• Collaborate with internal teams to understand common customer and business needs, and crafting patterns and systems that meet those needs
• Work with engineering partners to assess downstream impact to the customer experience through data modeling and architecture decisions
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System
• Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
• Provide and seek feedback from other designers to always push the bar for quality.
• Collaborate with designers on other teams to develop cohesive solutions for shared problems.
• You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration. 

Here’s what we’re looking for:

• 8+ years' aligned Product Design experience, ideally with a few years of platform experience
• Bonus for Gusto if you’ve worked in domains connected to Platform design, Notifications/Communications, Permissions, or Compliance
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers.
• Experience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed to.
• Systems thinking, including using and contributing to a Design System and designing with a Platform-first approach.
• Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale. 
• The ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative value.
• Experience balancing long-term design goals with an Agile-based iterative approach. 
• Strong communication skills and enthusiasm for collaborating across the entire company.
• Experience designing end-to-end customer journeys from software to service
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints. 
• Ability to embrace ambiguous situations as opportunities to create.
• Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Imagine being a teacher in Sarasota, Florida with a classroom full of 6th graders who haven’t had a normal year of school or learning since before the COVID pandemic. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most.

We have no end of fascinating challenges that can only be solved with a deep empathy for our users, diligent product & UX thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:

• How do we support teachers who are dealing with the impact that the pandemic had on learning?
• How do we help students with learning gaps catch up to their grade level?
• How do we center schools serving historically under-resourced communities in our product design and development?
• How do we reach more school districts so our learning experience gets used in more classrooms?
• …and more

The best part? Our work really matters: catch Sal talking to CNBC about low math and reading test scores.

We’re looking for a Senior Product Designer to deliver innovative K-12 assessment solutions. The heart of this role will be designing accessible and innovative product experiences for students in a scrappy, iterative environment. You should feel at home working in ambiguity and charting a path forward. Along with product and engineering, you will help define critical areas for re-imagining the Assessments experience, leveraging expertise from subject matter experts, new capabilities from generative AI,  and data from our pilot studies. Additionally, you will be ensuring our experience is accessible and is integrated into our larger product portfolio. Because this role offers the opportunity to develop new interaction patterns and visual cues, previous experience contributing to a design system is required.

You will play a vital role on an inclusive, collaborative, small but mighty Design team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are.

If you’re looking for the opportunity to design and ship high-quality, innovative products that solve real problems for learners and educators, we'd love to hear from you. Even if you don’t check every box (no one does), we encourage you to apply!

WHAT YOU’LL DO

• Design innovative assessment experiences for learners, positively impacting individual learning goals and metrics
• Conduct discovery work to understand key problem areas in the Assessments space
• Collaborate closely with UX research to define knowledge gaps, research plans, and execute on generative and evaluative research with support from the UX research team
• Create strategic design artifacts that help the broader organization understand how the Assessments team fits in the larger organizational product portfolio and supports our goals of deep student learning (e.g. customer journey maps, competitive analysis)
• Design WCAG AA-compliant widgets in collaboration with the Learning Components team to be prioritized for Assessment content delivery
• Regularly contribute components and style guide documentation for our design system.
• Collaborate with horizontal Learner product teams to design the end-to-end experience of how Assessments integrate with the existing educational platform
• Ideate on how generative AI features can be leveraged to support item creation and assessment content development
• Partner with the Director of Assessment and Chief Learning Officer to design iterative concepts towards the shared vision for assessment
• Partner with User Research and Data teams to understand user insights from the field, and leverage to improve the design experience
• Provide thoughtful input on the product roadmap, strategy and vision for what’s next
• Set a standard of operational excellence by driving the design side of projects effectively through strong project management, lightning-fast execution on design iterations, and clear communication.
• Build alignment across diverse teams by being able to successfully present ideas to a range of teams and stakeholders across Khan Academy.
• Invest in our org by mentoring, coaching and developing both your Design team comrades and your cross-functional partners.
• Write about, present, and share what you have learned, both internally and with the wider Design community via our blog and industry events.

WHAT YOU BRING

• You have at least 6+ years of relevant experience on an in-house product design team.
• You have at least 5+ years of conducting research and working collaboratively with a UX research team.
• You have 4+ years of experience designing accessible experiences.
• You are outstanding across interaction design, prototyping, and information architecture, with visual design chops.
• You are comfortable in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and gather feedback from Senior Leadership.
• You have the ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects.
• You are a critical participant in design reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback at every step of the process.
• You have strong verbal and written communication skills for technical and non-technical partners, internally and externally.
• You are scrappy, have a bias toward action, and love moving fast.
• You know how to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial.
• You bring a lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? What’s the most concise experience we can deliver that still provides value?

Qualities we value in ourselves, and those who join our team:

• Introspective, mature, low-ego, and emotionally intelligent
• Growth mindset, willingness to learn and to teach others
• Proactively seek out the people/information you need to move work forward and unblock yourself
• High comfort level working within a strong top-down product and pedagogical vision led by our CEO, Sal Khan, and our Chief Learning Officer, Kristen DiCerbo, PhD
• Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next
• Comfortable with frequent change and ambiguous situations, like you’d experience in a startup
• Willing to roll your sleeves up and pitch in when a project goes off-script
• Excited about education and engaging learning experiences, deeply curious about how and why people learn

NOTE: Submitting a portfolio with your application is required (if you have a password, please provide it). We're looking for a portfolio that demonstrates exceptional design solutions and visual design chops that are aligned to business objectives within tight timeframes and constraints.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $138,291 USD / $172,188 - $186,875 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are looking for an experienced and versatile Director of Accounting who thrives in changing and developing environments. We are a small and mighty finance and accounting team managing a $100 million budget for one of the most well-known non-profit EdTech organizations in the world.

Reporting to the CFO, the Director of Accounting will lead all day-to-day finance operations of a budget of $100 million and supervise a team of five staff members including functional responsibility over accounting, revenue, reporting, accounts payable, accounts receivable, payroll, audit, investments, taxes, and financial compliance. The Director of Accounting will oversee all accounts, ledgers, and reconciliations, ensuring they comply with GAAP standards and regulatory requirements.

While managers handle daily operations, this role requires a more strategic approach by continuously monitoring and evaluating financial processes, identifying potential risks, and implementing necessary changes to controls or processes. This includes not only supervising current operations but also proactively anticipating and addressing issues, ensuring the organization’s financial system and process remains accurate, compliant, and responsive to evolving needs and risks.

Role Responsibilities 

Accounting Operations

• Oversee all accounts, ledgers, and reconciliations ensuring compliance with appropriate GAAP standards and regulatory requirements
• Manage annual financial audit, ensuring strong fiscal management and financial controls throughout the year as well as efficient and effective audit preparations
• Manage monthly, quarterly, and annual global close processes, including India and Brazil subsidiaries
• Assist in the presentation of monthly, quarterly, and annual financial reports and variance analysis
• Oversee cash management processes to ensure sufficient liquidity
• Manage and comply with local, state, federal, and select international reporting requirements and tax filings including the 990
• Work directly with India and Brazil Heads of Finance for audit, close, and consolidation activities
• Ensure quality control over financial transactions and financial reporting
• Partner with and support the FP&A team in various business analysis and financial planning projects
• Ensures strong internal controls and that the organization complies with relevant regulations, such as GAAP, grant compliance, and federal/state requirements.
• Partner with cross-functional teams to ensure adherence to grant compliance by implementing and monitoring internal controls and reviewing grant-related transactions to ensure the appropriate use of funds.
• Serve as the Controller for Khan Academy

Team Management

• In partnership with the CFO, manage and support the development of the payroll, expense, and revenue teams 
• Provide subject matter expertise support to the accounting team with particular attention to revenue recognition and new accounting standards

WHAT YOU BRING

• CPA required
• 5+ years of experience as a Controller or similar role, with expertise in overseeing a wide range of financial operations, navigating the complexities of varied revenue models, and effectively engaging in cross-functional collaboration within a mid to large-sized organization.
• Experience managing complex revenue cases, including earned income and contribution revenue, reviewing contracts, and navigating multiple audits. (ASC 606, ASC 958)
• Hands-on experience in Sage Intacct, Netsuite, Workday, or similar finance and accounting systems
• Non-profit experience strongly preferred 
• Experience with Software as a Service (SaaS), EdTech, a plus 
• Experience in a multi-entity environment (and/or international subsidiary) a plus but not required
• Growth mindset and love of learning and development
• Willingness and ability to roll up your sleeves and join the team in day-to-day operations
• Proven leadership skills and experience to effectively manage teams and multiple priorities                                                                                                                                                                                   
• Passion and commitment to our mission
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $185,600 - $219,838 USD / $250,803 - $296,781 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We’re seeking a talented and experienced assessment content creator to join our Assessments team. As an assessment content creator, you  will contribute to the development of new, innovative K-12 assessments. The ideal candidates will possess deep knowledge of 6 - 8 grade mathematics, state standards, and assessment development best practices, and have a passion for teaching and learning. 

What you’ll do:

• Contribute to the creation of K-12 assessments, leveraging your subject matter expertise to execute on blueprints and test items and maintaining item bank content
• Use and contribute to improvements in our content and item management systems
• Ensure alignment of items with state standards content and to item development best practices
• Collaborate with cross-functional teams - product, design, and engineering - in creating more complex, interactive assessments for our students 
• Innovate with new activity types made possible by AI technologies

WHAT YOU BRING

• 2+ years classroom experience teaching middle school mathematics
• A focus on a positive assessment experience
• Deep pedagogical expertise and expertise in state and national standards
• Interest in using new AI tools as assistants in content creation
• Experience in K-12 assessment development, including blueprint creation and item development
• Excellent communication skills (oral and written), as well as an eye for detail
• Excellent time management skills
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• A positive growth mindset that is curious and energized to innovate and create something new for our students
• A bias to action
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere"
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $77,600 - $97,000 USD / $104,862 - $131,077 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

Overview

About the Role

As a Senior Content Designer at Instacart, you will play a crucial role in shaping our products with clear, human-centered UX/UI copy. From ideation through to implementation, you'll work closely with designers, product managers, researchers, and engineers to craft content that makes grocery shopping effortless. Your work will influence how people interact with Instacart, enhancing the shopping experience with clarity and precision, while ensuring our voice aligns with our business design.

About the Team  

Join the Instacart Design Team, committed to solving large-scale challenges and transforming the way people feed themselves and their families. We are a collaborative, innovative group focused on delivering seamless grocery shopping experiences. As part of our team, you'll partner across functions to create content that is essential for transforming grocery shopping.

About the Job  

• Embed with feature teams on key product surfaces that onboard, engage, and retain users of Instacart's core consumer experiences.
• Develop, ship, interpret results, and iterate on UX content that delivers measurable impact for product experiences.
• Seamlessly collaborate with cross-functional teams that may include product designers, product managers, engineers, data scientists, UX researchers, and other specialists.
• Create writing that flawlessly expresses Instacart's product tone of voice and adheres to global content standards for UX writing. Adhere to content standards while maintaining consistency with Instacart’s voice.
• Share your work with the team and provide constructive feedback.

About You

Minimum Qualifications

• 6+ years of experience crafting content for web and mobile interfaces.
• You have an expert command of written language, design thinking, and content frameworks that enable strong product experiences.
• You're a capable problem-solver and design thinker who can translate product requirements, user insights, design strategy, and business goals into high-quality language frameworks and UX writing. 
• You have strong convictions around craft and quality in UX content with a portfolio that consistently showcases clear, effective writing.
• You can successfully operate autonomously in a fast-paced, dynamic environment, practicing good judgment with minimal oversight.
• You are experienced with or motivated to use AI to supercharge UX content production.
• Skilled in conveying complex ideas simply and effectively.
• Strong understanding of information architecture and the intersection of visual design and language.
• High attention to detail and organizational skills.
• Passion for your work and dedication to supporting Instacart customers.
• Ability to manage multiple projects in a fast-paced environment, meeting deadlines efficiently.

Preferred Qualifications 

• Experience with a variety of content formats, including interfaces, microcopy, emails, notifications, and style guides.
• Portfolio showcasing a range of experiences is a plus.

About the Role:

As a Staff Product Designer for the Gusto Pro team, you’ll lead the experience direction for a product area within Gusto Pro. You’ll be involved in the entire product development process from research to creating a vision to iterating on experiences for launch. As a leader on the cross-functional team, you’ll have a lot of opportunity to influence strategy at the team and project level.

Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

About the Team:

Our Gusto Pro team is dedicated to serving our accountant customers who rely on Gusto to support their small business clients with payroll, taxes, hiring, and more. Our mission is to help accountants be incredible partners to their clients through the support and strategic guidance they provide. By creating a platform that empowers accountants, we enable the success and growth of their firms. 

Here’s what you’ll do day-to-day:

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive
• Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilities
• Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
• Provide and seek feedback from other designers to always push the bar for quality
• Collaborate with designers on other teams to develop cohesive solutions for shared problems
• You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration 

Here’s what we're looking for:

• 8+ years' Product Design experience
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
• Experience designing end-to-end customer journeys from software to service
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints 
• Ability to embrace ambiguous situations as opportunities to create
• Passion for Gusto’s mission and the impact we can have on the world

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Your Role

We’re looking for a Product Design Manager who’s passionate about creating unforgettable digital experiences for fans of youth and high school sports. At Hudl, you’ll lead the design of consumer-focused products that connect fans to the sports they love—whether it’s through livestreamed games, digital ticketing, or online fan destinations and communities. As part of a dynamic team, you’ll shape the future of fan engagement in this rapidly evolving sports tech landscape.

In this role, you’ll: 

• Focus on the customer. You’ll shape, conduct and translate user research to help the team understand needs beyond what users say they want,digging deeper into the “why” behind user feedback. You’ll create actionable insights that will help drive physical and digital product experience strategy and design.
• Be a coach. You’ll manage and professionally develop a small team of exceptional designers working in the same space. You’ll mentor your designers on both soft and hard skills, helping them develop and achieve career goals. 
• Be a visual and verbal storyteller. You’ll craft and communicate compelling concepts that are forward-facing, differentiated, and relevant to customer and business needs. 
• Add clarity to ambiguous problem spaces. You’ll tease out the important characteristics of users, their environments and the market’s expectations to support prioritized and intuitive experiences.
• Collaborate. By forming close partnerships with multi-disciplinary counterparts in Engineering, Product, Design, Scrum and Quality, you’ll help define requirements and deliver clear and focused digital user experiences.
• Design process, quality and delivery. You’ll advocate for tactility, accessibility, customer needs and design excellence, all as you shepherd your project to release. After delivering on-time solutions, you’ll measure and own the results of how well those solutions address design and product needs.

We'd like to hire someone for this role who lives near our offices in Lincoln and Omaha, Nebraska, but we're also open to remote candidates in Kansas City, Chicago, Austin, Dallas or Phoenix.

Must-Haves

• Strong communicator. You thrive in a collaborative environment that fosters open and honest communication. You have excellent presentation skills and can confidently sell ideas based on solid rationale and objectives from cross-functional teams. You’re comfortable being respectfully blunt when giving and receiving feedback.
• Management track record.You’ve led at least one designer as a direct report. Mentorship experience, formal or informal, will also be taken into consideration.
• Iterative prototyping skills. You’re proficient at using low and high fidelity prototyping tools and wireframing techniques based on the needs of the project.
• A problem-solver. You have the ability to think critically and holistically about user interactions, and can address complex design challenges to provide innovative solutions that factor in technical, business and design constraints. 
• Organizational skills. You can assess the appropriate level of design and research necessary to achieve your goals, with a plan to reach final deliverables. 
• Technical proficiency. You’ve used modern component-based design software (e.g., Figma and Adobe Creative suite) and tools like Miro to workshop concepts and drive alignment with remote stakeholders.
• A robust portfolio. You’re able to showcase a variety of projects that demonstrate your expertise in UX design, including examples of user flows, wireframes, prototypes and final design solutions.

Nice-to-Haves

• Research and insights experience. You’ve planned and conducted qualitative and quantitative user research, and know how to translate insights into actionable product and design outcomes. You’re adept at using various research methodologies to optimize the end user experience.
• A sports enthusiast. You understand the unique challenges and opportunities within the sports technology industry.
• Growth mindset. You’re committed to staying up-to-date with industry trends, emerging technologies and design best practices, and have a strong desire to continuously learn and evolve.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medicalinsurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We’re seeking a talented and versatile senior manager for ELA assessment content to join our Assessments team. As a senior manager,  you will contribute to the development of new, innovative K-12 ELA assessments and lead a team of other ELA content creators. The ideal candidate will possess deep knowledge of ELA, particularly early high school ELA, state standards, assessment development best practices, and managing others, and have a passion for teaching and learning. 

What you’ll do:

• Lead a team of ELA content creators and act as a player and coach
• Contribute to the creation of K-12 assessments, leveraging your subject matter expertise
• Innovate with new activity types made possible by advances in AI technologies
• Guide a team in the design of test blueprints and test items, and the maintenance of item banks
• Ensure adherence to timelines and deliverables
• Provide guidance on improvements in our content and item management systems
• Ensure alignment of items with state standards content and with item development best practices
• Strengthen empathy for learners, especially for learners from historically under-resourced communities, and set up bias mitigation processes in assessment development
• Act as an editorial expert by reviewing content, participating in the maintenance of existing content, and working with partners
• Collaborate with cross-functional teams - product, design, and engineering - in creating more complex, interactive assessments for our students 
• Liaise with the District Success team to ensure seamless training on and adoption of K-12 assessments in districts

WHAT YOU BRING

• Proven ability to lead other content creators in ELA
• Deep pedagogical expertise and expertise in state and national standards
• 5+ years classroom experience teaching early high school ELA
• Experience in K-12 assessment development, including blueprint creation and item development
• Experience supervising and leading others
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• Excellent communication skills (oral and written), as well as an eye for detail
• Excellent time management skills
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere”
• Interest in using new AI tools as assistants in content creation
• A focus on a positive assessment experience
• A growth mindset that is curious and energized to innovate and create something new for our students
• A bias to action

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $151,200 - $167,000 USD / $204,318 - $225,668 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org