About The Role

We are seeking a Sr. Manager, Email marketing who will be responsible for end-to-end ownership of the Lifecycle program at Ethos. They are responsible for the overall strategy, growth, delivery, and execution of Ethos’ multi-channel lifecycle campaigns for our D2C business. The ideal candidate will be responsible for developing and executing data-driven email marketing strategies that drive customer acquisition, engagement, and retention, with a strong focus on revenue generation and conversion optimization. This role requires a blend of hands-on execution and longer-term, strategic planning.

Duties & Responsibilities:

• Develop and implement comprehensive email marketing strategies aligned with overall business goals and revenue targets
• Lead the creation, optimization, and execution of email campaigns across the customer lifecycle, including acquisition, onboarding, engagement, and retention
• Design and implement 0-to-1 email cadences for new product launches, ensuring effective communication of product value propositions
• Develop and optimize transactional email flows to enhance customer experience and drive additional conversions
• Conduct continuous A/B testing and experimentation to improve email performance and drive life insurance conversion rates
• Analyze email performance metrics and customer data to continuously improve campaign effectiveness and ROI
• Align email lifecycle strategies with sales strategies to ensure a cohesive customer journey and maximize conversion opportunities
• Write clear, strategic briefs for email campaigns that align with overall marketing objectives and provide direction for creative teams
• Collaborate closely with designers and copywriters to create compelling, on-brand email content that drives engagement and conversions
• Develop and maintain a strong point of view on email content strategy, staying ahead of industry trends and best practices
• Develop and manage the email marketing budget, including forecasting and reporting on key performance indicators (KPIs)
• Own and be accountable for revenue goals specifically attributed to email marketing channels

Qualifications & Skills:

• Bachelor's degree in Marketing, Business, or a related field
• 7+ years of experience in email marketing for D2C businesses, with at least 3 years in a leadership role
• Proven track record of developing and executing successful email marketing campaigns in a D2C environment, preferably in insurance or financial services
• Proficiency in D2C-focused email marketing platforms such as Iterable, Braze, or Customer.io
• Experience in creating and optimizing 0-to-1 email cadences for new product launches
• Proven ability to design and improve transactional email flows
• Strong background in experimentation and conversion rate optimization, specifically for life insurance or similar high-consideration products
• Extensive experience with A/B testing, segmentation, and personalization strategies
• Excellent analytical skills with the ability to derive actionable insights from data and translate them into revenue-driving initiatives
• Proven expertise in email content strategy and the ability to articulate a clear vision for email marketing initiatives
• Significant experience collaborating with designers and copywriters to create high-performing email content
• Strong track record of writing clear, compelling briefs that effectively communicate strategy and guide creative teams
• Experience in aligning email lifecycle strategies with sales strategies to create a seamless customer journey
• Working knowledge of HTML, CSS, and email design best practices
• Strong leadership and team management skills
• Exceptional written and verbal communication skills
• Ability to work in a fast-paced, dynamic environment

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $114,000 - $203,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the role

Are you passionate about building best in class underwriting technology? The role seeks a visionary with ability to communicate across departments effectively and bring ideas to life. You’ll need to partner with end-users of Ethos systems and engineers to create a constant and virtuous cycle of improvements on our underwriting ecosystem. 

Duties and Responsibilities:

• Ongoing analysis and monitoring of rules engine and workbench performance
• Continued review of evidence and synthesization of underwriting data from all sources
• Work with Head of Underwriting Strategies to assess business risk for changes to underwriting guidelines
• Creation of specific recommendations and action plans to drive automated underwriting decisions and process improvement across underwriting and case management
• Act as both an owner and contributor to multiple projects and initiatives
• Solidify protocols for rule and system enhancements  
• Maintain appropriate documentation for underwriting criteria, guidelines and workflows 
• Ability to prioritize system decisions based on business need, business case and ROI
• Serve as underwriting process expert and liaison to work cross-functionally with colleagues and partners in product, engineering, operations, finance, marketing, legal, etc
• Ensure end-user proficiency with new systems, programs, and applications across departments through onboarding training and regular updates
• Work with engineers to serve as a business liaison in order to efficiently integrate new data, models, partners programs, and applications as the need arises

Qualifications and Skills:

• 3-5+ years of life new business underwriting and case management experience
• Extensive experience with underwriting rules engines and rules management
• Comfortable working in an agile environment and leveraging systems such as JIRA
• An understanding of data and models in the underwriting process
• The ability to communicate results and needs among multiple parties
• A record of identifying opportunities and quickly delivering solutions 
• Desire to be a team player in a dynamic environment
• An obsession with the customer and ability to challenge the status quo

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $123,000 - $206,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

We are looking for a highly organized and proactive People Operations Associate to support our People Team during an upcoming parental leave (October 2024- March 2025). In this dynamic role, you will be instrumental in ensuring the smooth operation of our HR systems and processes. As a key liaison between the People Team and Ethosaurs, you will help drive efficient workflows and deliver a seamless employee experience.

Key Responsibilities:

• Provide day-to-day support for People services, addressing employee inquiries about benefits, policies, and procedures.
• Maintain and update People systems with a focus on data integrity and confidentiality (ADP, Sapling, Lattice, OnBlick, Pave, Google Suite, etc.).
• Administer the full US onboarding and offboarding processes.
• Oversee US immigration case management.
• Ensure compliance and timely reporting, including required trainings and EEO reporting.
• Manage the HR help desk and electronic postal inbox, handling unemployment claims, employment verifications, and other requests.
• Assist with total rewards administration, including benefits and compensation reviews.
• Support the HR roadmap and contribute to strategic projects.

Qualifications & Skills:

• 2-5 years of HR experience preferred.
• Strong HR systems experience, with a bias for automation.
• Excellent attention to detail and organizational skills.
• Strong communicator with the ability to interact with employees at all levels.
• Sound judgment and problem-solving abilities.

#LI-Remote #LI-JA1

The US national base hourly range for this full-time position is $30/hr - $50/hr. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the role:

The Strategic Account Manager will work closely with the Enterprise Sales team to grow and manage enterprise level accounts. 

Duties and Responsibilities: 

• Lead post-deal partner management that includes, but isn’t limited to, driving sales planning, adoption of the Ethos offering and managing growth
• Monitor and maintain account performance using data-driven metrics
• Cultivate strong relationships with key agents and influencers
• Establish thought leadership and help build a trusted brand
• Roll up your sleeves and execute in ambiguous environments
• Willingness to dive into the user experience, product road map and be the voice of the account partner to internal stakeholders
• Expected travel ~5 days/month

Qualification and Skills: 

• Experience with Network Marketing Organizations
• 5 years experience in Life Insurance distribution
• Demonstrated sales development experience to drive sales growth through newly acquired distribution relationships with downline sub-agencies and agents
• Competitive product and operational value chain knowledge to convey the story of Ethos’ key points of differentiation and advantage
• Strength to craft a value proposition based on the needs of the partner and sell the appropriate solution per situation
• Ability to oversee partnership onboarding, integration and relationship management to ensure a successful partnership
• Ability to drive optimization of sales processes & integrations
• Ability to design and drive execution of account growth rollout plans (e.g. integration plans, enablement, co-marketing efforts) with key stakeholders across the partner organization
• History of working with marketing, operations and other cross-functional teams to drive adoption by the agent force
• Strong interpersonal skills, with the ability to identify and provide comprehensive solutions for varying partner needs
• Excellent project management skills
• Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
• Marketing and/or consumer sales experience preferred
• Experience scaling and optimizing enterprise partnerships and accounts preferred
• Tech savvy with a progressive and innovative view of insurtech and fintech opportunities in a mature industry
• Passionate about the mission to “protect the next millions of families”
• Prefer candidates located within 1 hour drive of a major airport

#LI-Remote #LI-AG1

The US national pay range for this full-time position is $70,000 - $137,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary + applicable bonus only, and do not include equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the role

The Senior Life Insurance Technical Business Analyst will lead the definition, standardization, and management of policy activation and administration workflows, ensuring alignment with industry standards. This role requires deep life insurance domain expertise to map business logic effectively with carrier applications, enabling standardized data, accounting, and operational processes. The position involves working closely with insurance carriers and internal teams to ensure that business logic, workflows, and data structures are consistent, accurate, and aligned with industry practices. The analyst will play a crucial role in driving clarity, efficiency, and compliance within the organization’s life insurance operations.

Duties and Responsibilities:

1. Workflow Standardization & Documentation:

• Lead the development and standardization of policy activation and administration workflows, ensuring they are clearly defined and aligned with industry best practices.
• Collaborate with insurance carriers to map business logic, applications, data flows, and accounting processes, ensuring consistency and accuracy in all operational areas.
• Document and maintain a comprehensive repository of standardized workflows and business logic, ensuring all stakeholders have access to clear and up-to-date information.

1. Carrier Collaboration & Alignment:

• Ensure that data integration, accounting, and operational processes meet both organizational and carrier standards, reducing discrepancies and enhancing operational efficiency.

1. Data Governance & Integrity:

• Develop and enforce standards for data governance within life insurance operations, ensuring that all data flows and processes are accurate, consistent, and compliant with industry regulations.

1. Stakeholder Engagement & Leadership:

• Engage with cross-functional teams, including product, engineering, underwriting, claims, and actuarial, to ensure that workflows and business logic are understood and properly implemented across the organization.
• Lead workshops and strategic meetings to discuss and finalize workflow standardization efforts, ensuring alignment across all business units.

1. Continuous Improvement & Innovation:

• Lead initiatives to continuously improve and innovate workflow standardization and data governance practices, leveraging new tools and technologies as appropriate.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Information Technology, or a related field. A master’s degree is preferred.
• 7+ years of experience in business analysis, workflow standardization, or data governance within the life insurance industry, with at least 3 years in a senior or leadership role.
• Extensive experience working with insurance carriers to align business processes and logic with industry standards.
• Proven track record of leading workflow standardization and documentation projects, particularly in life insurance operations.
• Deep understanding of life insurance industry practices, including policy activation, administration, and data governance.
• Strong analytical and problem-solving skills with the ability to identify and resolve complex issues in workflow management and data processes.
• Exceptional written and verbal communication skills, with the ability to translate complex business logic into clear and understandable documentation.
• Proficiency in using workflow management and documentation tools, as well as data governance platforms.
• Leadership and mentoring abilities, with a focus on driving operational excellence and continuous improvement.

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $114,000 - $190,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About The Role

We are seeking an experienced and strategic Senior Manager, TV Acquisition Marketing, to lead our television advertising efforts. This role will be responsible for developing and executing TV acquisition strategies that drive customer growth, with a focus on both brand awareness and direct response. The ideal candidate will have extensive experience in TV media buying and a strong track record of driving results in a fast-paced, direct-to-consumer (D2C) environment, preferably within FinTech or financial services.

Duties & Responsibilities:

• Develop and execute comprehensive TV acquisition strategies that align with Ethos Life’s business goals and brand positioning.
• Manage the end-to-end TV media buying process, including planning, negotiation, execution, and optimization of TV campaigns across various networks and formats.
• Leverage data-driven insights to optimize TV campaigns for maximum ROI, balancing brand-building initiatives with direct response objectives.
• Collaborate closely with cross-functional teams, including creative, analytics, and digital marketing, to ensure cohesive messaging and integrated campaigns across channels.
• Monitor and analyze campaign performance metrics, providing regular reports and actionable insights to senior leadership.
• Stay ahead of industry trends and best practices in TV advertising, ensuring Ethos Life remains at the forefront of innovation in television marketing.

Qualifications & Skills:

• 7+ years of experience in TV media buying, with a strong focus on acquisition marketing.
• Proven track record of managing successful TV campaigns with both brand-building and direct response objectives.
• Experience in a direct-to-consumer (D2C) environment, preferably within FinTech or financial services.
• Strong analytical skills and the ability to leverage data to drive decision-making and optimize campaign performance.
• Excellent communication and presentation skills, with the ability to articulate complex strategies and results to stakeholders at all levels.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple projects simultaneously.

#LI-JA1
#LI-Remote

The US national base salary range for this full-time position is $118,000 - $197,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

Ethos is revolutionizing the life insurance industry by transforming a traditionally 8-week, agent-driven process into a seamless, primarily digital experience where customers can purchase Term Life insurance in under 8 minutes. The quality of our digital experience is paramount. We strive to replicate and surpass the core functions of a traditional agent-driven process — uncovering customer needs, explaining the application process, helping guide them through challenging coverage selection decisions, building trust in Ethos, and striking an emotional chord with users to motivate them to purchase immediately.

We’re looking for a seasoned Senior Content Designer to elevate our consumer experience through outstanding content, and help build the most delightful and highest-converting Life Insurance purchase experience in the industry, bar none.  You’ll work closely with our product and design teams to provide users clarity and motivation at every stage of their purchase journey, from the moment they land on our site to after they’ve purchased a life insurance policy. You’ll be embedded within agile teams, contributing to projects from the very beginning, and helping decide not only what to say, but how best to say it. You’ll also think about the bigger picture, ensuring our end-to-end journey is cohesive, and our tone of voice is consistent and aligned with our brand. 

The work you do will have a direct, tangible impact on the bottom line, and leave an indelible mark on our users and their families.

Duties and Responsibilities:

• Lead content design for several product teams. Partner with our PM, UX Design, and Research leads on our most important initiatives, helping take products from conception to launch. You will be deeply involved in product initiatives from the start.
• Know your customers. 
• Understand what experiments have and haven’t worked in the past, and what we’ve learned from past user conversations. Conduct content discovery, including inventories, audits, and competitive research. Collaborate on card sorts, user surveys, interviews, and workshops. 
• Become an expert on the end-to-end Ethos life insurance purchase journey, individual features and their functionality, and existing content on the site.
• Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. 
• This includes content on landing pages, onboarding flow, checkout, and post-purchase experiences, and overall site navigation. 
• You’ll contribute language that is not only functional (helping demystify complex life insurance concepts), but also emotional (motivating users to confront the risks their loved ones face, and purchase insurance.)
• You’ll also ensure every microinteraction with the user is highly polished (e.g. tooltips, error states, navigation labels) 
• Craft a great end-to-end story for our users. You’ll ensure consistency in tone and voice across every consumer touchpoint, and seamless transitions from one step in the user journey to the next.
• Collaborate closely with UX design on information hierarchy for complex features, helping convey the most important messages to users (especially on mobile devices.)
• Test, evaluate, and improve your content. Use analytics, customer success data, and methods like A/B testing, readability testing, usability testing, and navigation model testing.
• Level up the content design craft at Ethos. Create, contribute to, and evolve our standards, guidelines, methods, tools, and product review sessions.

Qualifications and Skills:

• At least 5 years of content design experience, with at least 3 years designing content for direct-to-consumer products
• Worked on language for products that has driven quantifiable metrics such as conversions and revenue per user
• Experience working autonomously  in a fast-paced environment and juggling multiple projects every sprint.
• Experience with writing both functional and emotional language to drive clarity, motivation 
• Experience writing for  complex products (especially in financial services) strongly preferred
• Experience working with design tools such as Figma

#LI-Remote#JA-1

The US national base salary range for this full-time position is $117,000 - $190,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the role:

As our Senior Director of Insurance, you will develop and manage our key insurance partnerships to ensure our insurance product suite provides maximum access to our user base and supports the needs of a rapidly scaling business. You will work closely with our product, actuarial, underwriting, and sales teams to fine-tune and innovate our product and pricing solutions to make this vision a reality.

Ethos is looking for someone who is excited by the prospect of doing the impossible and scaling a new insurance model at extraordinary speed. The right candidate will have an advanced understanding of the US life insurance market and products, a strong network within the industry, the ability to credibly influence insurance partners at pace, and the acuity to create value and capitalize on unrealized opportunities in the market. This is a unique opportunity to develop the insurance business for a brand that is quickly gaining a lot of national and global attention.

If this sounds like a match for you and what you are up to, please apply. We'd love to hear from you!

Duties & Responsibilities:

• Provide strategic advice to the company’s senior leadership on product and partnership strategy
• Manage the company’s key carrier and reinsurer partnerships
• Provide two way advocacy for Ethos and partner insurance objectives including profitability, growth, compliance and operational excellence
• Proactively identify and arrange new products and partnerships to support the strategic goals of the business
• Work with internal and external stakeholders to realize new partnerships and bring new products to market

Skills & Background:

• Extensive US life insurance experience and network
• FSA preferred
• Reinsurance, Venture Capital or Life Insurance Consulting background a plus
• Self-motivated and persistent to seek answers in a fast-paced startup environment
• Deep knowledge of the US life insurance market and products
• Strong network within the life insurance industry
• Bias for action and are comfortable managing partner relationships to achieve the same
• Excellent written and oral communication skills, including understanding stakeholder needs and communicating credibly and effectively to your audience

#LI-Remote
#LI-AB1

The US national base salary range for this full-time position is $178,000 - $296,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the job:

As the Manager of Policy Administration & Process Optimization at Ethos, you will lead a dynamic team and be at the forefront of transforming our technology and processes to enhance the customer experience. You will oversee the day-to-day operations of the Policy Administration team while also driving process innovation to improve policy holder experiences. The ideal candidate is a people-centric leader who is passionate about process improvement and has a knack for solving complex operational challenges. You will play a pivotal role in administering a multi-product offering, ensuring efficient processes, and fostering an outstanding team culture. This role requires collaboration with cross-functional stakeholders, including product, engineering, compliance, and carrier partners, to ensure seamless operations and deliver exceptional customer experiences.

Duties and Responsibilities:

• Identify opportunities for process improvement and innovation, working with business partners to enhance process performance and develop new workflows
• Manage the development and rollout of new insurance products, coordinating with product, engineering, and operations teams, as well as insurance carrier partners
• Lead and manage day-to-day operations of the Policy Administration team, providing guidance and support to ensure smooth functioning
• Inspire and motivate the team by leading regular meetings, managing escalations, and effectively delegating tasks
• Oversee resource management, including scheduling and team rotations, to maintain optimal staffing levels
• Develop and implement customer support and policy servicing procedures, policies, and standards to ensure outstanding service delivery
• Collaborate with leadership to set relevant goals and objectives, working closely with the team to consistently achieve them
• Partner with internal and external stakeholders to design and implement automation, leveraging AI and advanced technologies to streamline processes and develop new automated workflows
• Monitor key metrics, prepare comprehensive reports, and perform data analysis to inform decisions and track progress
• Serve as a liaison between Policy Administration and other cross-functional teams, such as Sales, Underwriting, and engineering, ensuring clear communication and collaboration
• Recruit, hire, mentor, and develop team members, creating opportunities for growth and fostering a positive work environment and team culture
• Handle Jira tickets for bugs and improvements, collaborating with engineering to implement solutions
• Maintain a proactive approach to identifying and resolving issues, using data to support critical decisions and drive continuous improvement

Qualifications and Skills:

• 5+ years of experience in operations, customer support, customer success, or a related role
• Experience and knowledge of life insurance is required
• Proven experience in process improvement and the ability to think creatively and solve complex problems
• Strong leadership and interpersonal skills, with a track record of building and nurturing high-performing teams
• Excellent written and verbal communication skills, with the ability to articulate messages to various stakeholders
• Proficiency in working with Salesforce or equivalent support/help desk software
• Strong analytical mindset and the ability to use data to inform decisions and drive improvements
• Adaptable to change and able to work in ambiguous environments with little direction
• Bachelor's degree preferred, but equivalent experience will be considered

#-LI Remote

#LI-JA1

The US national base salary range for this full-time position is $82,000 - $137,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

As the Senior Copywriter at Ethos, you’ll help craft an approachable, memorable, and modern brand — shaping our new and refreshing approach to a centuries-old industry. You’ll help refresh and improve all 360 degrees of our brand language, establishing new standards and systems, conceptualizing initiatives for brand, marketing, and product experiences. You will develop strategic and persuasive copy that amplifies our brand voice and drives conversions.

Duties & Responsibilities

• Lead the creation of high-impact copy for paid social ads, email campaigns, and search marketing initiatives, driving significant revenue growth
• Develop and refine website copy and UX copy to enhance user experience and drive conversions
• Lead the development and implementation of a consistent brand voice across all consumer touch points, including marketing channels and product experiences.
• Collaborate closely with product marketers, product managers, designers, and creatives to craft effective, conversion-oriented copy across all digital touchpoints
• Collaborate with compliance and legal teams to craft copy that’s concise, effective, and compliant.
• Stay up-to-date with industry trends and best practices in copywriting, UX, and digital marketing

Qualifications & Skills:

• 8+ years of copywriting experience, with at least 5 years in D2C / B2C technology companies.
• Demonstrated success in creating high-converting copy across paid social and email.
• Deep understanding of UX principles and their application in crafting copy that drives user engagement and conversions for D2C/B2C sites and applications.
• Strong strategic thinking and business acumen, with the ability to align copy initiatives with overarching business objectives
• Excellent leadership and collaboration skills, experienced in working with executive teams and cross-functional stakeholders
• Bachelor's Degree in English, Writing, Advertising, Journalism or related field
• If local to the San Francisco Bay Area, are able to come into our San Francisco office at least one day a week

#LI-Hybrid #LI-JA1

The US national base salary range for this full-time position is $88,000 - $147,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

At Ethos our Technical Program Managers operate within the Engineering organization and have technical knowledge that enables them to influence and drive cross-team projects and roadmaps. The ideal candidate will be an excellent communicator, comfortable in a flat, fast-moving organization, and eager to collaborate to solve difficult challenges and display high agility to allow you to pivot as you lead the company's most pressing initiatives. In order to thrive in the role we are looking for an individual who is highly organized, and able to thrive and produce in high-pressure, time-sensitive scenarios.

Duties and Responsibilities:

• Develop and manage end-to-end project plans and ensure on-time delivery
• Partner closely with engineering and product leads to evolve Ethos' product strategy and development
• Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases
• Drive internal process improvements across teams and functions, to ensure high performance bars are met across the board
• Provide day-to-day coordination for projects and tasks
• Perform the duties of a Scrum Master using agile methodologies and scrum practices
• Assist teams with having a detailed understanding of agile and scrum framework
• Participate and facilitate roadmapping, sprint planning sessions, retrospectives, demos, and scrum of scrums
• Help teams understand and balance dependencies between performance, efficiency, and product functionality
• Map dependencies and relationships between projects and teams, coordinating efforts across organizations and verticals
• Communicate status and big picture to the stakeholders and leadership
• Work independently with minimal supervision

Qualifications and Skills:

• 5+ years knowledge/work as an active Scrum Master in software development environment
• BA/BS degree or equivalent work experience
• Experience developing, coaching or managing teams

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $120,000 - $201,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

The role of an Insurance Sales Specialist is to confidently guide customers through the final expense life insurance buying process by educating customers on how final expense insurance works, which products are best suited for specific situations and to provide a world class customer experience by ensuring transparency in an industry that’s generally overly complicated, ambiguous and slow to adapt.

You will be responsible for engaging with customers and guiding them through the purchasing journey. If you’re looking for a role that is responsible for shaping the future of life insurance sales and provides security for families in the event that the worst were to happen, then look no further! 

To succeed in this role, you should have a strong desire to win and overachieve, while exuding a positive attitude and positive energy with customers and teammates. We’re looking for experienced sales professionals with exceptional communication skills, a strong passion for helping others and a drive to improve and get better each day. In this role, you will:

• Engage potential customers through inbound and outbound calls, emails and SMS 
• Educate customers on Ethos’ products and processes
• Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs 
• Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
• Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
• Manage a pipeline of customers and perform follow-up through the application and purchasing process
• Iterate and improve upon workflows and outreach strategies
• Drive referral activity by creating positive customer experiences 

Qualifications and Skills:

• 1+ years of experience in Final Expense Life Insurance telesales experience 
• Strong proficiency working with Salesforce, Regal, or equivalent sales/CRM software preferred
• Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
• Strongly prefer sales candidates that are bilingual in English and Spanish 
• Ability to multitask, prioritize, and manage time effectively
• Ability to identify friction points for the customer and come up with solutions
• Excellent time management and organizational skills
• Can adapt to changes quickly
• Incredible drive to win
• Quick learner comfortable in a fast-paced, dynamic environment
• Excellent communication skills including strong phone presence
• Passionate about delivering exceptional customer service

#-LI Remote

#LI-JA1

The US national on target earnings (OTE) range for this full-time position is $70,000-125,000. Our ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire on target earnings (OTE) for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. We offer a W-2 hourly base pay plus commissions.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

Ethos is seeking a Senior Manager, Insurance Operations to support our Customer Experience team in a variety of operational areas, including operational reviews, audit support, customer support, licensing, policy updates, and internal training. The successful candidate will leverage their extensive knowledge of insurance operations to manage complex assignments with minimal direction and guidance from management. In this role, you will develop dashboards and controls to optimize operational efficiency and audit in-force policies. The ideal candidate will be adaptable, quick to learn, and passionate about designing and implementing our end-to-end processes as we scale.

Duties and Responsibilities:

• Provide guidance and support to business partners in creating sales materials and mandated product training
• Review and analyze current policies and procedures; identify, recommend, and implement new and/or enhanced practices
• Lead internal audit reviews, conduct payment validations, and manage testing for portals and Admin Systems
• Own the audit and policy status registries, identifying and reporting bugs
• Log and prioritize incidents, bugs, and tickets related to compliance and carrier relations. Collaborate with relevant teams to resolve high-priority issues and implement manual workarounds when necessary
• Review and approve technology and product improvements; work with product and engineering teams to ensure alignment with operations
• Provide guidance related to regulatory requirements; identify possible courses of action for various departments
• Compile information for completion of reporting, including reports for management, carrier partners and internal teams 
• Assist Compliance team and TPA Manager with HIPAA, FCRA, carrier, and other audit functions
• Assist team members with testing, research and assigned tasks
• Create and maintain various dashboards necessary for monitoring and reporting quality and compliance

Skills and Qualifications:

• 3+ years experience in the Life Insurance industry
• Leadership and Team Management: Experience in leading and developing teams, with the ability to inspire and motivate staff to achieve business goals
• Compliance and Regulatory Knowledge: In-depth understanding of industry regulations, compliance requirements, and best practices specific to life insurance operations
• Strategic Thinking and Problem-Solving: Ability to think strategically, identify key business issues, and develop innovative solutions to complex problems
• Data Analysis and Reporting: Proficiency in analyzing data, interpreting metrics, and generating actionable insights. Experience with data visualization tools like Tableau or Power BI can be an advantage
• Process Improvement and Change Management: Expertise in identifying inefficiencies and leading process improvement initiatives. Experience with Lean, Six Sigma, or other process improvement methodologies is beneficial
• Customer Focus: Strong understanding of customer needs and experience in enhancing customer satisfaction and loyalty
• Risk Management: Ability to identify, assess, and manage operational and compliance risks within insurance operations
• Bachelor’s degree in risk management, business, marketing, pre-law, or other relevant field, or equivalent education and experience

#LI-Remote
#LI-JA1

The US national base salary range for this full-time position is $88,000 - $147,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role:

We're seeking a dynamic and results-oriented Associate Director, Marketing & Creative Strategy, to lead development of integrated marketing campaigns and oversee our creative and content strategy. This role will oversee the development and execution of a cohesive brand narrative across various channels, with a specific focus on content strategy, user-generated content (UGC) briefing and production, and integrated campaign production.

Duties and Responsibilities:

• Develop and implement a data-driven content strategy that aligns with Ethos' brand goals, core values, and target audience needs.
• Conduct market research and competitor analysis to identify content trends and opportunities within the life insurance industry.
• Conceptualize and oversee creation of engaging content formats (written, visual, audio) for various platforms (social media, website, email, etc.) to drive brand and acquisition.
• Manage and direct the production of integrated marketing campaigns, providing strategic guidance to creative agencies to ensure their work aligns with Ethos' brand vision, messaging strategy, and overall campaign goals. This includes collaborating on creative concepts, providing constructive feedback, and fostering a productive partnership.
• Lead the development of creative briefs for UGC and Influencer campaigns, ensuring clear direction and brand alignment while allowing for user authenticity in promoting the Ethos experience.
• Oversee the production of UGC content, collaborating with freelancers and agencies as needed.
• Stay up-to-date on the latest trends in performance marketing and identify tactics to optimize content for reach and conversions that support our sales funnel.
• Analyze creative performance trends, identify areas for improvement, and refine content strategies accordingly.
• Establish a clear, differentiated, and compelling masterbrand identity.
• Align individual LOB positioning with the masterbrand strategy, while also developing unique value propositions.
• Oversee Ethos’ organic social channels and paid comment moderation, creating positive brand interactions for customers and prospects
• Lead and mentor a team of content creators and marketing specialists, fostering a collaborative and innovative environment.
• Collaborate with other departments (Sales, Product, Partnerships) to ensure brand consistency, messaging alignment, and campaign success across all touch points.

Qualifications and Skills:

• 10+ years of experience in brand marketing, integrated marketing, content and creative strategy, or a related field.
• Proven track record of developing and executing successful content strategies that drive measurable results.
• Strong understanding of user-generated content (UGC) strategies and experience creating effective UGC and Influencer briefs.
• Deep understanding of performance marketing metrics and their application to content strategy.
• Experience in TV and audio production.
• Excellent written and verbal communication skills, with the ability to effectively articulate complex creative concepts and brand messaging.
• Strong leadership and collaboration skills, with the ability to build and motivate a team.
• Experience in either DTC or financial services is a plus.
• Strong understanding of design principles and visual storytelling.
• Experience with social media management tools and platforms.

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $118,000 - $197,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

Designers at Ethos play an instrumental role in shaping every aspect of the product. We work across the organization to develop novel solutions to large, interesting challenges, and build world class products that create real value for real people. You will experiment, invent, and occasionally fail but most importantly, you will learn and advocate tirelessly for the customers you are creating products for.

Duties and Responsibilities:

• Lead design strategy for your team
• Manage stakeholders across engineering, product, marketing, and more
• Identify opportunity areas to make large bets and align the organization to bring the desired impact into reality
• Help evolve the overall user experience
• Define and build new products and iterate on existing ones
• Drive the product development process with cross functional partners

Qualifications and Skills:

• 3-5 years of in-house product design experience for a direct to consumer product
• An understanding of when to use the design process and when to shortcut it
• Ability to move quickly while producing high quality designs
• A strong portfolio that demonstrates your impact and leadership
• Strong in visual design, interaction design, typography, and hierarchy
• Ability to reduce complex problems down to flexible and intuitive patterns
• Extensive experience leading projects and process spanning insights, ideation and validation through to design implementation
• The ability to challenge the assumptions of oneself as well of those around you
• Preferred experience in complex industries like FinTech, HealthTech, or InsureTech

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $113,000 - $189,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits athttps://www.ethoslife.com/careers/

About the Role

The role of an Insurance Sales Specialist is to confidently guide customers through the life insurance buying process by educating customers on how life insurance works, which products are best suited for specific situations and to provide a world class customer experience by ensuring transparency in an industry that’s generally overly complicated, ambiguous and slow to adapt.

You will be responsible for outreach to customers that begin an application on our site, and will assist customers with their application, as well as guide customers through the final journey of purchasing the policy once they’ve been approved for coverage. If you’re looking for a role that is responsible for shaping the future of life insurance sales and provides security for families in the event that the worst were to happen, then look no further! 

To succeed in this role, you should have a strong desire to win and overachieve, while exuding a positive attitude and positive energy with customers and teammates. We’re looking for experienced sales professionals with exceptional communication skills, a strong passion for helping others and a drive to improve and get better each day. In this role, you will:

• Engage potential customers through inbound and outbound calls, emails and SMS 
• Educate customers on Ethos’ products and processes
• Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs 
• Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
• Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
• Manage a pipeline of customers and perform follow-up through the application and purchasing process
• Iterate and improve upon workflows and outreach strategies
• Drive referral activity by creating positive customer experiences 

Qualifications and Skills:

• 2-3 years of experience in life insurance telesales experience 
• Strong proficiency working with Salesforce or equivalent sales/CRM software
• Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
• Strongly prefer sales candidates that are bilingual in English and Spanish 
• Ability to multitask, prioritize, and manage time effectively
• Ability to identify friction points for the customer and come up with solutions
• Excellent time management and organizational skills
• Can adapt to changes quickly
• Incredible drive to win
• Quick learner comfortable in a fast-paced, dynamic environment
• Excellent communication skills including strong phone presence
• Passionate about delivering exceptional customer service

#LI-Remote#LI-JA1

The US national on target earnings (OTE) range for this full-time position is $70,000-125,000. Our ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire on target earnings (OTE) for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. We offer a W-2 hourly base pay plus commissions

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Design at Ethos

Designers at Ethos play an instrumental role in shaping every aspect of the product. We work across the organization to develop novel solutions to large, interesting challenges, and build world class products that create real value for real people. You will experiment, invent, and occasionally fail but most importantly, you will learn and advocate tirelessly for the customers you are creating products for.

About the Role

We’re looking for a seasoned designer to help take our consumer experience to the next level. As part of a small team, you’ll help set the bar for quality and impact for the team. You’ll work across a variety of products and experiences, including both “zero-to-one” experiences where you operate in a fast-moving “startup within a startup” and optimizing our core businesses. 

You’ll work on our “Growth & New Business” team, where you’ll help lead the strategy and execution to grow our business. You’ll run experiments at the top of the funnel for our core products and help build new business lines that will grow to contribute meaningfully to our overall revenue.

Duties and Responsibilities:

• Lead design strategy across multiple business units
• Manage executive stakeholders across engineering, product, marketing, and more
• Identify opportunity areas to make large bets and align the organization to bring the desired impact into reality
• Help set the vision for our overall user experience
• Define and build new products and iterate on existing ones
• Drive improvements to the product development process with cross functional partners

Qualifications and Skills:

• 7+ years of in-house product design experience for a direct to consumer product
• An understanding of when to use the design process and when to shortcut it
• Ability to move quickly while producing high quality designs
• A strong portfolio that demonstrates your impact and leadership
• Demonstrated ability to drive business impact
• Ability to reduce complex problems down to flexible and intuitive patterns
• Extensive experience leading projects and process spanning insights, ideation and validation through to design implementation
• The ability to challenge the assumptions of oneself as well of those around you
• Preferred experience in complex industries like FinTech, HealthTech, or InsureTech

#LI-Remote#LI-JA1

The US national base salary range for this full-time position is $130,000 - $217,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role

We’re looking for a seasoned product manager to join our Consumer Product team. This team is responsible for building a delightful digital consumer experience, from onboarding users to helping them identify their families’ needs to purchasing the right insurance products to protect their families.

The ideal candidate will combine first-principles thinking, understanding of consumer needs, and creativity to envision delightful customer experiences. They’ll drive experimentation and strong execution to deliver results. We’re looking for an entrepreneurial product leader who is passionate about advocating on behalf of users and driving business growth, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.

Duties & Responsibilities: 

• Build experiences that touch millions of online insurance shoppers. This is a very customer-focused role with the opportunity to deliver measurable and visible impact
• Own the user experience, from the top of the funnel through to the bottom. Use consumer insights and data to drive improvements to the user experience and conversion rates
• Educate consumers on the need for Life Insurance and help them purchase the right type and level of coverage to protect their families
• Improve conversion rates by removing unnecessary friction and motivating users to complete the application
• Take new insurance products (e.g. Indexed Universal Life, Annuities, Whole Life) to market.
• Build a great end to end experience anchored on accessibility, delight and simplicity
• Operate with ownership and have a high degree of autonomy. Ethos is a product first company, where Product Managers operate with autonomy and ownership

Skills & Qualifications: 

• 10+ years of total experience in the technology industry
• 5+ years of experience as a product manager in a high growth technology company, building products that touch millions of consumers
• Ability to generate, test, and refine hypotheses using a blend of data, user insights, and market trends, ensuring product decisions are both innovative and impactful
• Ability to seamlessly transform ideas into actionable plans and user-resonant designs, utilizing rapid prototyping and feedback-driven iterations for continuous improvement
• Strong analytical orientation: a focus on data driven decision making and the ability to measure success. Experience performing basic self-serve analytics using SQL and Amplitude while leveraging product analytics for complex analysis is a plus
• Ability to work cross functionally with other team members, and key Engineering and Design stakeholders to build delightful product experiences
• Drive to set and chase ambitious goals, prioritize what really matters, overcome inevitable obstacles, and execute effectively
• Track record of solving hard customer problems and driving business growth
• Major stakeholders are based in our San Francisco office, remote candidates may be considered 

This is a hybrid role based in the San Francisco Area or a remote position that can be based anywhere in the United States.

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $130,000 - $217,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits athttps://www.ethoslife.com/careers/

About the Role

As the Head of Creative and Brand at Ethos Life, you will lead the charge in developing cutting-edge creatives that inspire action and drive significant results and masterfully up level our brand. Reporting to the Senior Vice President of Consumer Business, you will command a world-class team that is at the forefront of transforming the insurance industry and redefining standards in creative marketing.  You will build a high-velocity creative machine that propels our performance across diverse digital and traditional channels.

Duties and Responsibilities:

• Spearhead the development of high-impact, conversion-oriented creatives across marketing channels including paid social, TV, radio, lifecycle, and search
• Elevate the brand’s voice to resonate more profoundly with our audience, and connect on an emotional level
• Lead and mentor a high-performing team of creative and product marketing professionals, fostering an environment of creativity, innovation, and continuous improvement
• Drive creative excellence by delivering constructive feedback, introducing transformative ideas, and meticulously executing the most promising concepts to ensure outstanding results
• Manage the creative budget, oversee external agencies in developing creative assets, and ensure that internal and external resources are utilized effectively to maximize results
• Define and implement robust measures to assess the effectiveness of creatives, inspiring continuous improvement and celebrating successes that drive our mission forward
• Lead the development of clear value propositions and messaging for multiple new products, informed by a deep understanding of consumer needs and market opportunities
• Partner effectively with B2B marketing, product design, sales, and customer experience teams to ensure consistent brand identity across channels

Qualifications and Skills:

• You bring over 10 years of experience across brand, creative, integrated marketing, and product marketing
• You possess at least 5 years of experience managing high-performing brand and creative teams within a fast-paced, consumer-facing technology company
• You have successfully established and managed creative production teams, systems, and processes that consistently produce a high volume of social and digital creative each week
• You have orchestrated the creation of multiple highly successful direct-response TV and radio commercials
• You stay informed about the best practices and latest trends on all major digital ad platforms
• You have a robust understanding of consumer go-to-market strategies and have successfully scaled multiple new products through paid marketing
• You excel in data-driven decision-making and are adept at explaining the effectiveness and incrementally of your brand investments and creative experiments

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $138,000 - $230,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

About the Role 

Ethos is seeking a highly motivated Staff Accountant with CPA firm experience, public company, or start-up experience. The successful candidate will be responsible for working with cross functional teams to fully understand Ethos’ business, supporting month end financial close, and helping implement changes to our systems, processes, and controls.

Duties and Responsibilities:

• Prepare journal entries, reconciliations, and analyses in accordance with U.S. GAAP and internal company policies 
• Consistently meet month-end close deadlines for assigned tasks 
• Support month end/ quarterly / year end operations, AP, cash, credit card management, and support ad hoc projects as needed
• Perform operational accounting tasks to support overall business including: coding invoices, reconciling vendor accounts, bank accounts and monitoring corporate credit card transactions
• Develop and maintain documentation of current accounting policies
• Support other accounting team members by researching accounting issues 
• Participate in special projects to review and improve control environment and drive efficiencies 
• Partner with the Finance team to analyze historical results and improve information quality 

Qualifications and Skills:

• 2 – 4 years of relevant transactional accounting, industry experience, or audit experience 
• Understanding of U.S. GAAP 
• Self-starter and self-motivated to work independently in a fast-paced environment 
• Organized, detail-oriented and deadline-driven 
• Excellent communication skills (written and verbal) and experience in working with stakeholders across all levels within cross-functional teams
• Strong Excel skills (V look ups, Pivot Tables) and ability to work with large data sets 
• Education: B.A./B.S. in Accounting or Finance from an accredited college or university
• CPA or CPA candidate considered a plus

#LI-Remote

#JA-1

The US national base salary range for this full-time position is $54,000 - $90,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/