The Role

As an Enterprise Client Success Manager, you own Modern Health’s large-scale employer relationships from launch through contract renewal. You are responsible for partnering with Fortune 100 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.  

This role reports to the Sr. Manager of Client Success. Ideal candidates have prior experience managing large-scale client relationships, and are comfortable analyzing data and using it to make strategic and consultative recommendations. We’re looking for someone who is excited to positively impact the lives of millions in a highly visible role.

We’re only considering candidates in the Pacific and Mountain time zone for this role.This position is not eligible to be performed in Hawaii.

What You’ll Do

• Manage a portfolio of Enterprise Accounts, serving as the face of Modern Health for our highest priority customers
• Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants
• Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings
• Convert these clients into Modern Health champions, leveraging their success for references and case studies
• Strategically uses data and insights to guide decision making using storytelling and make actionable recommendations that inform the growth and long-term success of the partnership
• Use account data in Looker and Salesforce to understand and diagnose client health and opportunity/risk
• Drive success in tangible metrics (e.g. improved wellness outcomes, benefits, retention and renewals, or product expansion)
• Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and drive successful adoption of Modern Health

Who You Are

• 5+ years’ experience managing relationships or selling to HR leaders or clients within the B2B tech. Learning & development, and/or employer benefit space preferred
• Strong interpersonal, relationship-building and listening skills, and a proven track record of success with strategic accounts 
• Ability to leverage data, storytelling and make actionable recommendations
• Engaging presentation skills, and a desire to lead projects with high visibility
• Excitement for tackling and building processes around new challenges: you enjoy problem-solving, have a keen attention to detail, and are motivated to drive ongoing team improvement
• The flexibility and agility to work cross-functionally in a fast-paced environment with a sense of urgency and demonstrated initiative and independence
• A sincere interest in and empathy for your clients and co-workers
• Passion for our mission and understanding of the healthcare/benefits space 
• Intellectually curious and a fast learner
• Ability to influence functional projects and advise leadership regularly

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

At Modern Health we have a highly collaborative sales team, where we seek to get better every day and work as a team to reach both our revenue targets and our mission of delivering behavioral health solutions to millions of people around the world! As the Senior Manager, Enterprise Sales, you will manage and scale our growing sales team. More specifically, you'll own the training, strategy, and design of this team to achieve high performance revenue goals.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Manage, lead, and recruit a team of high performing Enterprise Account Executives 
• Support direct reports by participating in prospect meetings, contract negotiations and closing business
• Set clear expectations and partner closely with Account Executives on strategy and preparation for external meetings
• Partner closely with our Sales and executive leadership team on GTM relationships with HR Broker Consultants 
• Work closely with our Marketing and Sales Development teams to build a strategy for generating demand and interest across multiple major areas
• Leverage data and analytical thinking to make key decisions regarding the growth of the Enterprise segment 
• Provide accurate and accountable forecast of new business targets
• Setting up the team to hit quarterly and annual quotas, by prioritizing and handling high volumes of inbound leads on high-velocity cycles
• Implement, improve and standardize key sales processes in service of driving consistent and repeatable motions that predictably drive revenue growth
• Cross functionally work with Go To Market Leadership to drive leads and progress the sales funnel
• Consistently supervising sales efficiency by partnering with our Revenue Operations team to build Salesforce.com dashboards and reports, and analyzing customer data to identify buying/expansion/churn signals

Who You Are

• 8+ years of management experience at a high growth SaaS or employee benefits company - selling to large enterprise companies 
• Experience selling to HR executives a plus 
• Proven track record of leading teams to exceed growth targets
• Experience and excitement for coaching tenured Account Executives to quota attainment and beyond - and enabling career progression
• Ability to lead from the front to demonstrate what good looks like
• Ability to navigate large, complex organizations while engaging with and influencing executive-level decision-makers.
• Command of your business, a firm grasp on the key metrics of team health, and a system for tracking progress and holding your team accountable for delivering excellent performance with consistency
• Strong analytical skills and ability to use data to make decisions
• Experience with Salesforce and accurately forecasting 
• Strong team player who can work closely across the Sales leadership team, sharing ideas and best practices

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We’re looking for an AI Product Engineer to join our small but nimble AI team. Your mission is to deploy responsible AI within the Modern Health ecosystem. As an AI Product Engineer, you will work on developing and implementing AI-powered products, incorporating LLMs, embeddings, and other ML/AI technologies into Modern Health’s experiences.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Provide technical leadership on a new team prototyping and experimenting with new AI features
• Productionize and ship AI integrations into Modern Health’s core product
• Collaborate with cross-functional teams to deliver product features on time
• Stay up-to-date with the latest AI technologies and trends

Who You Are

• 8+ years experience building and prototyping: You have experience building products from the ground up with a solid grasp of the full stack from user experience to data models. You are familiar with RDS (ideally Postgres)
• Problem-solving: You understand first principles thinking and approach problems starting with a clear understanding of context. You think critically about the implications of what you're building and how it will impact real people's lives. You can navigate ambiguity, keeping in mind the business impact of what you’re building
• Empathetic communication and collaboration: You communicate nuanced ideas clearly, whether you're explaining technical decisions in writing or brainstorming in real time. You can empathize with other points of view and consider another person’s angle, especially when it disagrees with your own. You collaborate well not only with other engineers but with all cross-functional partners. You are a lifelong learner and invest your own growth and the growth, learning, and development of your teammates.
• Impact-focused: You care about business impact and prioritize your work accordingly. You understand the balance between craft, speed, and the bottom line. Your impact extends beyond the code; you mentor other engineers, have taken lead on large projects, and are thinking beyond immediate deliverables to set teams up for long-term success.
• Shipping quality user interfaces: You have partnered closely with product and design to craft beautiful user experiences for large audiences, ideally with React/React Native.

Bonus Points

• GenAI production experience (building with LLMs, inference, embeddings, etc.)
• ML experience (data engineering, model development, MLOps, etc.)
• You're proficient with any part of our technology stack: Python/Django, React/React Native/TypeScript, Docker, Postgres, AWS
• You have experience driving teams toward shared goals and can balance business priorities with individuals’ strengths, areas of interest, and career development goals
• Experience in a high growth SaaS and/or Health Tech startup environment

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We are seeking an experienced Product Marketing Manager with a strong background in healthcare B2B and B2B2C strategies to join our team. This individual will play a pivotal role in driving the success of our products by translating market insights into actionable strategies, ensuring alignment across departments, and communicating our value proposition to customers and stakeholders.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Market and Customer Understanding
• Conduct market research to deeply understand the healthcare industry, including key trends, competitive landscape, and customer needs
• Identify and segment target audiences across B2B and B2C channels, developing buyer personas that reflect their unique challenges and goals
• Product Positioning and Messaging
• Develop and articulate clear, compelling product positioning and messaging tailored to different stakeholders, including healthcare employers and consumers
• Collaborate with product management to ensure alignment between product capabilities and market needs
• Go-to-Market Strategy
• Design and execute company-wide go-to-market plans for new product launches, features, and enhancements, ensuring timely delivery and cross-functional alignment
• Define KPIs for product marketing initiatives and track performance against objectives
• Sales Enablement
• Partner with sales teams to develop effective tools, resources, and training materials, such as pitch decks, one-pagers, and case studies
• Communicate value propositions and differentiation to sales teams to enable success in B2B2C environments
• Cross-Functional Collaboration
• Work closely with product management, engineering, sales, and customer success to align strategies and drive cohesive execution
• Act as the voice of the customer in internal discussions, influencing product development and strategy decisions
• Demand Generation and Customer Engagement
• Collaborate with marketing teams to design campaigns that drive demand among both B2B partners and end consumers
• Support customer retention strategies by gathering feedback, monitoring satisfaction, and refining messaging as needed

Who You Are

• 5+ years of experience in product marketing, with a focus on B2B and B2B2C models in the healthcare sector
• Strong understanding of the healthcare market, including employer and patient needs
• Proven experience with market research, positioning, and go-to-market strategy development
• Excellent cross-functional collaboration skills and the ability to influence stakeholders at all levels
• Strong written and verbal communication skills, with a track record of creating impactful marketing materials
• Data-driven mindset with the ability to analyze and interpret marketing and sales metrics
• Familiarity with product management processes and agile methodologies is a plus
• Bachelor’s degree in marketing, business, healthcare management, or a related field; an advanced degree is a plus

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

As our Senior Proposal Writer, you will be critical to the success of our new business segment, reporting into our Strategic Accounts Sales Leader. You are responsible for ensuring on-time delivery of proposals that contain accurate, up-to-date information and position Modern Health positively in the competitive market based on client pain points identified within RFx documentation and sales conversations. You will partner cross-functionally maintaining an updated content library and will partner with Sales to track RFx performance and implement process improvements.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Independently respond to proposal requests ensuring on-time, accurate submission
• Mentor other proposal writers on the team ensuring clear and concise written proposals to RFPs for senior HR & Finance executives
• Implement a quality control process to review and finalize proposals prior to submission 
• Partner with commercial teams to prioritize proposals based on business needs and track status from receipt to submission 
• Develop and maintain a library of standard language, services collateral and other data resources to create high-quality and accurate responses
• Partner cross-functionally to ensure the most up-to-date and accurate responses in the content library
• Implement improvements to existing practices, procedures and policies
• Establish a tracking system with win-loss information 
• Review and analyze RFP losses to recommend enhancements to standard language responses and/or products and services

Who You Are

• Minimum of 5 years experience with proposal writing/quote generation 
• Experience working on a dynamic team with multiple stakeholders across a go to market function 
• Experience working with Loopio is preferred
• Bachelors degree is preferred

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Providing exceptional, cost-effective care is at the heart of Modern Health. We are looking for a Senior Health Economics and Outcomes Researcher to join our Clinical Strategy and Research team who will be responsible for designing, conducting, and translating economic and outcomes analyses to support the company's mission. This role will report to the Director of Clinical Research and Scientific Affairs.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Conduct economic and outcomes analyses to demonstrate the impact of novel health care programs on health care utilization, disease progression, indirect costs of care, and patient-reported outcomes
• Provide consultation on all aspects of internal real-world evidence databases and analyses including objectives, design, data source identification, statistical analysis, and interpretation
• Work closely with clinical data analysts, as well as other internal and external partners, to develop and execute analytic models using various sources of health care utilization, patient-reported, and health outcomes data to demonstrate value to employer customers and payers
• Generate high quality, readily interpretable deliverables and performance metrics (e.g., data tables, graphs, charts, study reports)
• Effectively manage and track all analyses including those with external partners to ensure timelines are met and all stakeholders are aware of project status
• Create executive summaries and slide decks to deliver clear insights to senior leadership on progress and findings of your work
• Translate health economics, outcomes, and clinical research findings to prospects, clients, and consultants in a timely, concise, and compelling way; this will include writing market-facing white papers and summaries of  our clinical research studies, responding to RFPs, joining calls with prospects and consultants, and creating polished, short reports and slide decks
• Translate your work for internal audiences and train and support internal teams including go-to-market teams on key messages
• Stay current on health economic and policy literature to inform the future of company services and product innovations
• Offer subject matter expertise to cross-functional partners (e.g., clinical, product, finance, and go-to-market) to align economic evaluations with organizational goals and initiatives
• Synthesize feedback from client, prospect, and consultant conversations to share back with clinical and scientific teams to inform strategy

Who You Are

• You have expertise in cost analysis, value-based care, and health outcomes research
• You have a doctoral degree in health economics, health services research, public health, or a related field
• Minimum 4+ years of post-graduate experience with demonstrated high performance in digital health, academia, or other health related consulting companies
• You have familiarity with tools like R or equivalent; bonus if you have experience in SQL and data visualization
• You’re a critical thinker, who possesses strong analytical capabilities, and demonstrates excellent verbal and written communication skills across settings; experience and skills in writing preferred
• You excel in reviewing, synthesizing and communicating scientific information to broad audiences in a clear and compelling manner
• You have a strong strategic and analytic (quantitative and qualitative) approach
• You enjoy working in dynamic and ambiguous environments with lots of cross-functional collaboration
• You have strong attention to detail
• You are passionate about innovating and moving mental health care into the future
• You are able to manage multiple activities and projects and prioritize activities accordingly

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We’re looking for a Marketing Tech & Ops expert to optimize our marketing infrastructure and drive data-driven insights for accelerated growth. You'll own our Marketo instance, collaborate across the organization, and transform campaign data into actionable strategies that power our revenue engine. This is a chance to leave your mark on a scaling company on a path to profitability/IPO by refining our execution, reporting, and overall marketing operations efficiency.

We believe in building a diverse and inclusive team to support our mission of mental well-being. If this role excites you, please apply!

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Campaign Execution: Collaborate within the Demand Gen team to build and launch seamless marketing programs across email, webinars, events, videos, website chat, Pathfactory, and paid media
• Own Marketo: Maintain our instance, identify improvements, and ensure optimal performance to support a robust campaign calendar
• Drive Data-Backed Insights: Monitor, analyze, and report on marketing campaign effectiveness, tying results directly to business objectives
• Optimize Lead Flow: Maintain our attribution model, enhance our ABM account scoring/routing, and help boost pipeline conversion rates
• Report on Impact: Deliver regular KPI reports and translate marketing data into insights for decision-makers
• Collaborate for Success: Partner with RevOps, Sales, Partnerships, and Analytics to streamline processes, identify growth opportunities, and complete system integrations
• Creative Problem-Solving Skills:There are many ways to approach a problem, and we’ll expect you to choose the one that’s most likely to get a favorable outcome
• Champion Data Integrity: Uphold database quality standards and implement best practices across our MarTech stack

Who You Are

• Marketo & SaaS Expert: 3+ years in enterprise/SaaS marketing, with at least 2+ years of hands-on Marketo/Hubspot experience; must have performed as a Marketo system owner within an organization
• Systems Thinker: Salesforce expert, comfortable with SFDC integrations and analyzing data across the MarTech stack to define metrics
• Process-Driven Optimizer: Passionate about operational excellence, change management, and building best-in-class frameworks
• Data Translator: Can analyze campaign results and provide clear strategic and tactical recommendations to drive action
• Adaptable Team Player: Thrive in fast-paced environments, manage multiple projects, and effectively collaborate remotely; self-starter with the ability to work individually and cross-functionally
• Growth Mindset: Eager to learn, adapt, and make a tangible impact on our scaling operations

Bonus Points

• Experience inheriting a Marketo instance and successfully enhancing it
• Experience with Looker/Tableau, Demandbase, Outreach, data appending tools (Apollo, Zoominfo, Clearbit), Pathfactory, Qualified, or Vidyard
• Startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Modern Health is looking for a Product Data Analyst to join our Analytics team. The role reports into our Manager of Analytics and will work cross-functionally with our Engineering and Product teams as their dedicated partner for all things data.

In this role, you will identify which metrics matter and how to measure them, implement them in our database, and report out via Looker. You will build data sources and dashboards that empower your stakeholders to understand and utilize the data in order to make informed decisions. You will partner with Engineering and Product to identify patterns, trends, and insights related to user behavior and product usage, and provide recommendations for product improvements. Your work will directly impact our product roadmap and overall user experience. 

We would love to hear from you if you care deeply about product experience and quality, are looking to turn granular data into digestible visualizations and actionable insights, and are excited to continue developing your skills in the analytics space.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Conduct deep-dive data analyses using your skills in SQL, Python, or the tool of your choice and translate the results into actionable recommendations
• Define, socialize, and measure KPIs aligned to company strategic objectives
• Design, develop and build self-service dashboards to ensure our Tech partners have easy access to the right information
• Plan and conduct A/B tests to assess the impact of product changes, and provide recommendations based on the results
• Collaborate with product managers to align data analysis with product development, helping to define and prioritize features and improvements
• Work closely with engineering, design, marketing, and other teams to drive product improvements and optimize user experiences
• Develop and sustain our code base; partner with Data Engineering to improve our data platform
• Guarantee the reliability of your work by checking, double checking, and code review

Who You Are

• 4+ years of experience in product analytics or similar role, with a focus on data analysis and product insights
• Expert in SQL, data analysis, and data visualization
• Experience with Looker or an equivalent BI tool
• Experience with Mixpanel or equivalent web and product analytics tools
• Strong understanding of and experience with A/B testing and statistical analysis
• Proven success partnering with and explaining data and analytics concepts to non-technical team members
• Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
• Ability to both think strategically and drive execution
• High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with internal leadership
• Humble, scrappy, highly motivated, and thrive in fast-paced environments
• Strong problem-solving skills and a willingness to roll up your sleeves to get the job done
• Solution oriented with a strong sense of ownership and drive
• Passionate about the mental health space

Bonus Points

• Experience in digital health
• High-growth startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Modern Health is looking for a Senior Clinical Data Analyst to join our Analytics team. The role reports into our Analytics Manager and will work cross-functionally with our Clinical Strategy & Research team as their domain expert within Analytics and with our Product and Go-To-Market teams for all clinical data needs.

In this role, you will: 1) evaluate member utilization and outcomes to maintain clinical rigor and drive product improvements and revenue growth, 2) analyze our member data to understand which products and services lead to improved clinical results and share key insights and ideas on how to continuously improve member outcomes with relevant stakeholders across varying levels of leadership, and 3) create a compelling story around member outcomes and our value proposition.

We would love to hear from you if you deeply understand clinical analytics, are excited about improving outcomes for our members, and enjoy building relationships with key stakeholders.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Identify which metrics matter and how to measure them, align those definitions across the company, implement them in our database, and report on them via Looker
• Own outcomes and ROI analyses and reporting; simplify our data to allow our customers to visualize the complete member journey and understand the value of their investment in Modern Health
• Conduct deep-dive data analyses using your skills in SQL, Python, or the tool of your choice and translate the results into actionable recommendations to improve clinical outcomes and the member care journey
• Use external claims data to evaluate the value of the Modern Health platform and work closely with our Go-to-Market teams to communicate findings to clients and prospects
• Define, socialize, and measure KPIs aligned to company strategic objectives
• Build data sources and dashboards that empower stakeholders to understand the data that matters most to them and make informed decisions
• Guarantee the reliability of your work by checking, double checking, and code review
• Work with data scientists on the team when you discover game-changing opportunities for larger modeling and machine learning projects
• Develop and sustain our code base; partner with Data Engineering to improve our data platform

Who You Are

• 4+ years of experience in healthcare or health tech analytics
• Expert in SQL, data analysis, and data visualization 
• Experienced in statistical analytics, including familiarity with Python, R, or equivalent tools
• Experience with Looker or an equivalent BI tool
• Experienced in working with claims data and applying analytical and statistical concepts to real-world data to measure clinical outcomes
• Experienced in developing and owning both internal and external-facing client reporting 
• Experienced in applying data and analytics concepts to business problems cross-functionally
• Proven success partnering with and explaining data and analytics concepts to non-technical team members at any level of seniority
• Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
• Ability to both think strategically and drive execution
• High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with internal leadership
• Passionate about the mental health space
• Humble, scrappy, highly motivated, and thrive in fast-paced environments

Bonus Points

• 2+ years of experience in digital health
• Experience in data science or data engineering
• Experience or a degree in biostatistics, epidemiology, or a related field
• High-growth startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

The Renewals Manager will partner with the Client Success, Legal, and Finance teams to ensure consistent process execution and develop strategies to attain successful customer renewal and growth metrics, while taking a unified approach to increasing revenue and mitigating risk. The Renewals Manager will assume ownership of renewal outcomes, by developing win-win renewal strategies, contract negotiations, and ensuring forecast accuracy.

This role reports into our Senior Director of Account Management and Renewals. This position is not eligible to be performed in Hawaii.

What You’ll Do

• Drive the renewals and upsell motion in collaboration with the Client Success team to increase retention and expansion.
• Actively engage with key decision-makers and CS team to mitigate renewal risks
• Negotiate and execute renewal contracts that align with company & client goals
• Maintain rigor and accuracy around forecasting methodology
• Work cross functionally and across executive layer as needed to execute risk mitigation strategies and drive appropriate actions with internal teams
• Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize share of wallet

Who You Are

• 8+ years of Client Success /Account Management experience within an Enterprise SaaS organization
• 3+ years of experience within a renewals team
• Experience with buyers in the HR, People, Benefits or Total Rewards space is a plus
• Consistent track record of success with meeting and exceeding retention goals and revenue targets
• Excellent organizational skills with the ability to prioritize tasks, take initiative and work independently and as part of a team
• Experience with Salesforce.com

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role- 

Modern Health is looking for a Lead Program Manager to drive strategic programs that will set us up for success in achieving our business goals. The programs are tech-focused but highly cross functional in nature. This role sits on the Tech team and reports directly to the Director of Product Operations and Analytics.

In this highly visible role, you’ll be a key partner to the Tech team, internal cross-functional stakeholders, and external partners. You’ll focus on driving programs that help critical products be built and launch successfully, as well as manage programs that ensure smooth implementation of strategic company goals. 

You will also help enable an effective, efficient, high-impact Tech organization by improving alignment, communications, and processes between the teams within Tech and their Go-to-Market counterparts. In this role you will also: 1) Establish, enhance, and document Tech team processes that will help the business scale effectively. 2) Strengthen feedback loops between Tech & Go-to-Market counterparts and improve their understanding of how product gets built and roadmap visibility. 3) Enable more data-informed roadmap development.

This position is not eligible to be performed in Hawaii.  

What You’ll Do-

Program Management

• Support Tech team by driving complex cross-functional initiatives that help us deliver on our product strategy and business objectives
• Daily management of the program lifecycle, including defining metrics, measuring progress toward objectives, identification of dependencies, risks, and issues, and oversight of budget, resources, deliverables to the program’s outcomes, key documents, and stakeholder communication and alignment 
• Monitor program success metrics, provide feedback to cross-functional teams, and be the leadership team’s subject matter expert for all things program related
• Closely manage cross-functional relationships and ensure there is proactive communication between Product, Engineering, Design, Operations, Clinical, Marketing, and other relevant stakeholders
• Continuously assess impact and launch risk factors and actively work with applicable stakeholders to drive mitigation strategies
• Evaluate and initiate opportunities for continuous process improvements

Product Operations

• Manage the product development lifecycle, including quarterly roadmap planning
• Identify improvements to how teams operate cross-functionally; design robust and nimble processes to increase efficiency. Examples of process improvements are product roadmap change management, how we intake and prioritize product requests from customers and prospects, how we track and triage bugs
• Drive complex, cross-functional initiatives that help us deliver on our product strategy and business objectives
• Manage our roadmap planning process and roll out improvements when needed
• Partner with Tech leadership to define the annual product roadmap and manage processes to keep the roadmap current and relevant teams informed
• Continually move the Tech team toward a more data-informed approach to roadmap development and implement processes to track and review product feature performance
• Become a trusted partner for our Product, Engineering, and Design teams as well as their Go-to-Market counterparts
• Manage our Product tooling

Who You Are-

• 5+ years demonstrated track record of program management and operational experience
• Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
• Strong organizational and program management skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
• High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with executive leadership
• Proven ability to collaborate and drive alignment with cross-functional teams
• Excellent verbal and written communication skills
• Demonstrated ability to analyze and resolve problems; ability to think strategically
• Comfortable with ambiguity and driving for clarity
• Humble, scrappy, and thrive in fast-paced environments
• Passionate about the mental health space

Bonus Points: 

• 2+ years of experience in digital health
• High-growth startup experience

Benefits-

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance (Modern Health offers 100% coverage for employees and 75% of dependent insurance premiums)
• High deductible health plan option with health savings account
• Modern Health product or equivalent cost of external care
• Flexible PTO
• Company-wide mental health days
• Unlimited career growth opportunity

Family Support:

• Childcare 
• Parental leave policy 
• Family Forming Benefit through Carrot

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial planning through Origin

But wait there’s more…! 

• Cell Phone Reimbursement 
• Mental Wellness Benefit
• Annual Wellness Stipend to use on items that promote your overall well being
• Natural Disaster Relief Stipend 
• Mod Squad Community:  Virtual events like active ERGs, holiday themed activities, team-building events and more!

The Role- 

We're seeking a dynamic and driven Customer Marketing Manager to be the go-to marketer for the Client Success team, focusing on driving user engagement of the Modern Health app. This vital role will involve understanding both client and user needs, working with CSMs to develop user engagement plans for client accounts, and executing on those plans by developing custom user engagement materials (i.e. flyers, slides, email newsletters, and more). You’ll also work cross-functionally with product, marketing, sales, and executive teams to ensure alignment and integration of user engagement strategies across the organization.

The ideal candidate is a curious, adaptable, and action-oriented individual who thrives in a fast-paced environment. You are organized, capable of managing projects with some level of autonomy, and have a knack for building and maintaining strong relationships. You are user-obsessed and a strong writer who knows how to distill complex (clinical/technical) information into digestible resources using an approachable tone. Mental health is a topic that can be uncomfortable for some, so this role involves knowing how to connect with the audience about mental health in a way that feels approachable and welcoming.

This position is not eligible to be performed in Hawaii.

What You’ll Do-

• You will be one of the go-to marketing managers for our Client Success team
• Develop user engagement resources (including flyers, emails, slides, videos, etc.) to help our employer clients promote adoption of Modern Health to their employees
• Collaborate with our mental health providers and care team to rapidly develop approachable, digestible, and impactful resources for users on topics important to them (i.e. burnout, work-life balance, parenting stress, relationships, etc.) on a regular cadence
• Partner with Product Marketing and Product teams to ensure latest product updates are included in our marketing assets 
• Develop and maintain user engagement resources on our client portal to scale the breadth and depth of support we offer to our employer clients 
• Support the goal of ensuring our relationships with customers are deep and broad, to support cross-sell, up-sell and stickiness
• Partner with Client Success to identify and build impactful and compelling customer stories, testimonials, and videos; own logo usage and press rights by client; manage private and public reference programs
• Be the user expert with a deep understanding of user goals, behaviors and motivations, develop personas to effectively communicate insights to Client Success

Who You Are-

• 5+ years in marketing with at least 2 years in a user engagement marketing role
• Experience developing user engagement materials (i.e. flyers, slides, emails, posters, videos, direct mail, etc.)
• Excellent writing skills, particularly in the context of end user communication and engagement
• Strong attention to detail and project management skills
• Experience in building marketing campaigns from the ground up, with a focus on driving customer behaviors at key points in the customer journey
• Ability to think big picture and simultaneously execute on projects across different clients and Customer Success stakeholders
• Experience in analyzing data and engagement metrics to measure success of campaigns and find insights 
• Passion for listening, understanding, and sharing end user customer stories
• Understanding of trends in the marketing space
• Experience writing about mental health / wellness is a plus
• Healthcare industry experience is a plus
• Fluency with design tools (Figma, Webflow, Adobe) is a plus

Benefits-

Fundamentals:

• 100% coverage for Medical / Dental / Vision / Disability / Life Insurance (and dependents covered at 50%)
• High deductible health plan option with health savings account
• Modern Health product or equivalent cost of external care
• Flexible PTO
• Company-wide mental health days
• Unlimited career growth opportunity

Family Support:

• Childcare 
• Parental leave policy 
• Family Forming Benefit through Carrot

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial planning through Origin

But wait there’s more…! 

• Cell Phone Reimbursement 
• WFH Equipment Stipend 
• Natural Disaster Relief Stipend 
• Mod Squad Community:  Virtual events like active ERGs, holiday themed activities, team-building events and more!

The Role

As an Enterprise Client Success Manager, you own Modern Health’s large-scale employer relationships from launch through contract renewal. You are responsible for partnering with Fortune 100 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.  

This role reports to the Director of Client Success. Ideal candidates have prior experience managing large-scale client relationships, and are comfortable analyzing data and using it to make strategic and consultative recommendations. We’re looking for someone who is excited to positively impact the lives of millions in a highly visible role.

We’re only considering candidates in the Pacific/Mountain time zone for this role.This position is not eligible to be performed in Hawaii.

What You’ll Do

• Manage a portfolio of Enterprise Accounts, serving as the face of Modern Health for our highest priority customers
• Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants
• Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings
• Convert these clients into Modern Health champions, leveraging their success for references and case studies
• Strategically uses data and insights to guide decision making using storytelling and make actionable recommendations that inform the growth and long-term success of the partnership
• Use account data in Looker and Salesforce to understand and diagnose client health and opportunity/risk
• Drive success in tangible metrics (e.g. improved wellness outcomes, benefits, retention and renewals, or product expansion)
• Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and drive successful adoption of Modern Health

Who You Are

• 5+ years’ experience managing relationships or selling to HR leaders or clients within the B2B tech; learning & development, and/or employer benefit space preferred
• Strong interpersonal, relationship-building and listening skills, and a proven track record of success with strategic accounts 
• Ability to leverage data, storytelling and make actionable recommendations
• Engaging presentation skills, and a desire to lead projects with high visibility
• Excitement for tackling and building processes around new challenges; you enjoy problem-solving, have a keen attention to detail, and are motivated to drive ongoing team improvement
• The flexibility and agility to work cross-functionally in a fast-paced environment with a sense of urgency and demonstrated initiative and independence
• A sincere interest in and empathy for your clients and co-workers
• Passion for our mission and understanding of the healthcare/benefits space 
• Intellectually curious and a fast learner
• Ability to influence functional projects and advise leadership regularly

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role- 

Modern Health is looking for an experienced Partnership Manager to shape and drive our Consultant Program. In this highly visible role, you'll report to and work alongside our Head of Consultant Relations and own the day-to-day management of our partners and their clients – acting as a liaison between Modern Health and a targeted group of innovative and passionate benefit consultants and brokerage firms. You will be responsible for identifying new partnership opportunities, nurturing existing high-value partners (i.e., WTW, Mercer, Aon, Lockton, Aliant, etc.), and representing Modern Health as a leader in the industry to positively impact the lives of millions. The ideal candidate is highly motivated, enthusiastic, relationship-oriented, and mission-driven.

This position is not eligible to be performed in Hawaii.

What You’ll Do-

• Support the growth of Modern Health by driving qualified opportunities from Referral Partners to the Sales team - you will drive the strategic plan and implementation with a set of national firms to ensure consistent referrals to Modern Health are made to their employers/clients
• Own the partner experience and drive operational excellence for ease of doing business with a targeted number of national consulting firms
• In partnerships with the Marketing Liaison, you will implement, lead and create marketing campaigns that generate demand & awareness, and engagement events effectively leveraging referral partners as lead generation engines
• Collaborate with partners to develop a strong GTM plan and manage co-marketing activities such as events, webinars, etc
• Comfortable with developing strong and deep partner relationships both internally and externally as well as collaborate cross-functionally and work closely with leaders from internal teams including Product, Clinical Care, Client Success, and Operations
• Serve as the executive source and day-to-day contact from Modern Health to executive-level stakeholders, subject matter experts, and lead consultants at our partners
• Work closely with our Account Executives and Client Success team members to jointly leverage strong relationships with key contacts in the benefits consultant community to drive sales qualified opportunities and streamline renewal experience
• Build, customize and present our solutions and capabilities, and expand the broader conversation around mental health strategies with key innovation leaders in the benefits broker space

Who You Are-

• 4+ years of experience in the employer healthcare benefit consultant/broker space
• Preferred Bachelor's degree with emphasis in business, healthcare, health management, or well-being
• Experience in employer benefits consulting, strategy, well-being, or business development 
• Established, successful track record of sourcing, developing and maintaining partner relationships
• High EQ, strong interpersonal and relationship-building skills, polished communications, and a proven track record of success with strategic partners
• Maintains and cultivates a deep understanding of the healthcare/benefits space 
• High attention to detail, superior presentation skills, and the desire to lead national strategic projects with high visibility
• Self-starter, reliable team player with the ability to deliver quality projects on time
• Ability to thrive in a rapidly changing environment, and successfully manage multiple projects with a sense of urgency

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role- 

Modern Health is looking for an experienced Senior Partnership Manager to shape and drive our Consultant Program. In this highly visible role, you'll report to and work alongside our VP of Partnerships and own the day-to-day management of our partners and their clients – acting as a liaison between Modern Health and a targeted group of innovative and passionate benefit consultants. You will be responsible for identifying new partnership opportunities, nurturing existing high-value partners (i.e., WTW, Mercer, Aon, Lockton, Aliant, etc.), and representing Modern Health as a leader in the industry to positively impact the lives of millions. The ideal candidate is highly motivated, enthusiastic, relationship-oriented, and mission-driven.

This position is not eligible to be performed in Hawaii.

What You’ll Do-

• Support the growth of Modern Health by driving qualified opportunities from Referral Partners to the Sales team - you will drive the strategic plan and implementation with a set of national firms to ensure consistent referrals to Modern Health are made to their employers/clients
• Own the partner experience and drive operational excellence for ease of doing business with a targeted number of national consulting firms
• In partnerships with the Marketing Liaison, you will implement, lead and create marketing campaigns that generate demand & awareness, and engagement events effectively leveraging referral partners as lead generation engines
• Collaborate with partners to develop a strong GTM plan and manage co-marketing activities such as events, webinars, etc
• Comfortable with developing strong and deep partner relationships both internally and externally as well as collaborate cross-functionally and work closely with leaders from internal teams including Product, Clinical Care, Client Success, and Operations
• Serve as the executive source and day-to-day contact from Modern Health to executive-level stakeholders, subject matter experts, and lead consultants at our partners
• Work closely with our Account Executives and Client Success team members to jointly leverage strong relationships with key contacts in the benefits consultant community to drive sales qualified opportunities and streamline renewal experience
• Build, customize and present our solutions and capabilities, and expand the broader conversation around mental health strategies with key innovation leaders in the benefits broker space

Who You Are-

• 7+ years of experience in the employer healthcare benefit consultant/broker space or experience in partnerships or sales in the vendor space
• Preferred Bachelor's degree with emphasis in business, healthcare, health management, or well-being
• Experience working with benefit consultants and proven track record of developing strong partnership relationships 
• Proven track record meeting monthly and annual goals including either creating sales opportunities and/or meeting annual revenue goals
• High EQ, strong interpersonal and relationship-building skills, polished communications, and a proven track record of success with large, national strategic partners
• Maintains and cultivates a deep understanding of the healthcare/benefits space 
• Attention to detail, superior presentation skills, and the desire to lead national strategic projects with high visibility
• Self-starter, reliable team player with the ability to deliver quality projects on time
• Ability to thrive in a rapidly changing environment, and successfully manage multiple projects with a sense of urgency

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Come join our People Team at Modern Health and be a key architect of our shaping our Great Places to Work culture in your role as a People Experience Partner. 

NOTE: This role is an in-person role that will be expected to work in our San Francisco office four to five days a week. 

At Modern Health, we believe that a thriving workplace is the cornerstone of our success. We are dedicated to fostering an environment where every team member feels valued, engaged, and empowered. As we continue to grow, we are looking for an enthusiastic, collaborative, and innovative Employee Experience Partner to join our dynamic People Team. A person who is having their best day at work when they get to interact with people all across the company, create and execute programs and events designed to bring people together both in person and virtually, and is focused on enhancing every step along the way of our employee lifecycle. 

You will report to our Chief People Officer and work closely with the People Partner, Recruiting, and People Ops teams to shape a culture built on the tenets of high performance and high empathy that allows us to deliver against our vision of making mental health a strength and priority for all.

What You’ll Do

• Manage our office and co-working strategy including being on-site and leading all aspects of the day to day running of our San Francisco office as well as evolving our co-working strategy (we currently have co-working days in SF, LA, and NYC)
• Lead our new hire onboarding program
• Provide support for our Employee Resource Groups and continue to evolve our Diversity, Equity, Inclusion & Belonging strategy
• Define & implement our Employee Experience strategy across the entire employee journey - includes fostering connection and culture in a remote environment, consulting with internal teams to help them develop their own connection strategies, leading our recognition programs, and developing strategies to help employees celebrate key milestone events
• Ensure all employees have access to the information needed to do their job by managing our internal communications platform, Modbase (powered by Simpplr)
• Lead our internal company-wide meeting strategy including working with leaders across the organization to develop content for our bi-weekly All Hands and Town Hall style company meetings and continuing to find innovative ways to use these important touch points to build and reinforce our culture
• As a member of the People team, uphold and promote Modern Health’s values and handle sensitive employee information as needed

Who You Are

• 5+ years of Employee Experience, Wellbeing and DEI experience with proven experience in developing and implementing creative and effective employee engagement strategies
• Experience in developing and implementing DEIB programs and initiatives including supporting employee resource groups (ERGs) and other community-building initiatives
• Incredible project management, organizational, and execution skills 
• Experience in change management and the ability to drive cultural change within an organization
• Excellent verbal and written communication skills to effectively interact with employees at all levels
• Strong interpersonal skills to build relationships and work collaboratively across Modern Health
• Ability to think creatively and innovatively to develop new programs and initiatives that enhance the employee experience
• Ability to adapt to changing circumstances and work in a fast-paced environment

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

In this role you’ll be a key part of our product management team and a partner to the entire Modern Health tech team as a product leader for Care Delivery which is focused on the provider and operational aspects of delivering care, especially for clinical high acuity and crisis situations.

In an environment where we are increasingly connected to technology, at higher risk for depression, and lonelier than ever, our mission is to create a world where people are happier and more resilient to the stress and struggles of everyday life. We’re looking for an experienced  product leader to help us realize this mission and build the leading global mental health solution. 

You will be responsible for driving the execution of our near term goals but more importantly, helping to set the strategic vision of how we make Modern Health feel personalized for every member and how we recommend the right care for each individual. We are looking for an excellent leader who is highly analytical, has strong product sense for what makes a consumer-grade product great, thrives at building relationships and rallying teams, is user-focused and design savvy, and who is ultimately motivated to positively impact the lives of thousands of people.  If you are looking for a big opportunity at a high-growth organization while making a positive impact alongside a talented team of professionals -- you are a perfect fit for Modern Health.

This position is not eligible to be performed in Hawaii. 

What You’ll Do

• Vision and strategy: Create the roadmap and vision for the products responsible for onboarding, crisis support, outcomes measurement, and provider matching algorithms
• Cross-functional collaboration: Partner cross-functionally with departments like clinical strategy, customer success, partnerships, and sales to ensure Modern Health users have a best-in-class onboarding and care experience
• Execute successfully: Partner with engineering and design to build a strong operating model to execute on complex products and projects
• Analyze data & understand user behavior: Inform and drive key decisions with data-informed insights and UX research
• Drive experimentation: When required, run experiments to measure and understand the impact of changes

Who You Are

• 4+ years experience as a Product Manager
• Experience working on digital products related to well-being, health, or other related fields
• Experience translating user research insight into product changes
• Expertise in experimentation and roadmapping including modeling impact, muti-variate testing, and driving activation and retention at scale
• Experience with data science and/or personalization of digital products
• Analytical thinker who can conduct hypothesis-based testing with rapid iterations
• Can plan and organize work in close collaboration with a team of engineers, product designers, data scientists
• Passionate about building products that make a positive impact
• Enjoys hands-on execution and strategic thought leadership
• Adept at building, measuring and reporting against fundamental business metrics
• Exceptional written and verbal communication skills at all levels of organization and customers, including the ability to distill complex concepts for a non-technical audience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

As an attorney on the commercial legal team, you will be responsible for a wide variety of transactional work, including agreements with our customers, service partners, and vendors.  You will have the opportunity to contribute to a wide range of projects supporting our sales, customer success, marketing, engineering and other teams, and help Modern Health scale by improving our processes and spearheading new initiatives.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Gain a breadth of legal experience leading the negotiation and drafting of a wide variety of commercial agreements, including sales, renewals, and vendor agreements, managing and assessing company risk in the process
• Provide legal guidance to our go-to-market and operational teams
• Contribute to the continual refinement of our standard agreements
• Develop initiatives to improve contracting processes, including how we utilize department technologies (IronClad, DocuSign, and various new AI tools)
• Be part of a top-notch, engaging, supportive Legal & Compliance team aligned with Modern Health’s inspiring mission and values

Who You Are

• You have 5-8+ years of combined law-firm and in-house experience
• You are a deal lawyer, relish negotiating and drafting commercial agreements, and enjoy the strategic problem solving involved  
• You have experience closing transactions with customers of all sizes, ideally involving any of: subscription services, technology, health care services, or sales within a heavily-regulated industry
• You have negotiated a wide range of procurement deals, including IT/professional services, SAAS, and licensing transactions
• You are great with cross-functional projects, collaborating easily with technology, finance/accounting, marketing and compliance professionals 
• You are comfortable advising clients at all levels of seniority, and possess client management skill and communication savvy 
• You love improving processes to create efficiencies wherever possible. 
• You have California Bar admission (or Registered In-House Counsel status with California State Bar) and/or bar admission in the state where you reside
• This Opportunity is 100% Remote, ideally residing in either Eastern or Central Time Zones.

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Come join our People Team at Modern Health and be a key architect of our strategic People Partner roadmap by supporting our Go-to-Market and G&A teams! 

You will be a key member of the People Team focusing on our People Partner capabilities to support our continued growth.  We are seeking an enthusiastic, collaborative, and innovative Sr People Partner to develop the talent strategy and advise on all things People such as performance management, talent development, leadership coaching, organizational design, and employee relations.  This role is critical to our ability to successfully support and scale a high-growth organization by driving strategic people initiatives.  In this role, you will have a direct impact on the employee experience and company success at Modern Health. 

You will report to our Chief People Officer and work closely with the People Partner, Recruiting, Employee Experience, and People Ops teams to shape a culture built on the tenets of high performance and high empathy that allows us to deliver against our vision of making mental health a strength and priority for all. You will also partner seamlessly across functional lines with our Recruiting, Legal, Finance, and IT teams to spot & solve issues and inform on build out of processes and policies that scale.

What You’ll Do

• Be a strategic business partner to client team leaders to ensure employee advocacy  
• Design and execute progressive talent strategies to address performance, engagement and development, and retention for your client teams
• Ensure that we are positioned to scale quickly and efficiently to meet the needs of the business.
• Support Modern Health leadership team and people managers through all people processes including compensation, talent development, performance management, employee relations, change management, organizational design, etc.
• Coach and develop leaders at all levels within the organization, from line managers through executives
• Collaborate with other People Team functions (People Ops, Recruiting) and key cross-functional stakeholders to inform the design and implementation of strategic people programs and initiatives
• Act as a culture ambassador, fostering equity, diversity and inclusion, and belonging
• Use good judgment and utilize both qualitative and quantitative data to inform key business and people decisions
• As a member of the People team, uphold and promote Modern Health’s values; handle sensitive employee relations issues as needed; and support employee engagement initiatives

Who You Are

• 6+ years of People/HR experience, with at least 2+ years of HRBP experience partnering directly with leaders
• Experiencing partnering with Go-to-Market teams (Sales, Customer Success, Marketing, Partnerships) strongly preferred
• Ability to strike a balance between strategic partnership-building and getting things done
• Comfortable utilizing qualitative and quantitative approaches to problem solving and root cause analysis to tell a story and translate it into actionable strategy
• Working knowledge of compensation principles 
• Excellent judgment and problem solving capabilities; as well as ability to make pragmatic and thoughtful decisions 
• Deep sense of empathy and understanding for the needs of diverse groups of people
• Expertise in building trusting relationships with senior leaders and cross-functional stakeholders (i.e., Finance, Legal) 
• An advocate for others, speaking up even when it’s difficult, and seeing others accomplish their goals
• Organizational, facilitation, and project management skills
• Have a passion for seeing others grow through coaching, mentoring, and career development

We’re looking for more growth-minded and collaborative people to be a part of our journey in destigmatizing mental health care and providing access to all.  If you’re ready to give 100% in helping us achieve our mission - we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting.  

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Due to our rapid growth, Modern Health is looking for a talented Marketing Events Manager to join us to enhance brand awareness, generate leads, and drive business growth. As a key member of the Modern Health Marketing team, you must be an experienced marketing professional well-versed in all aspects of event strategy, planning, and execution for both in-person and virtual events. The ideal candidate has excellent interpersonal skills, can manage multiple internal stakeholders, and can work in the weeds while understanding the strategic big picture.

Reporting to the Senior Director of Communications, you will work closely with Sales, Client Success, Marketing, and Revenue Operations to execute a strong events strategy from ideation to execution while maintaining a growth mindset for what’s next. You’ll make a substantial impact on our annual mental health industry events, Elevate and Elevate Well-Being, among other high-quality onsite, hybrid, and virtual events. Impeccable project management skills and the ability to exercise good judgment required to deliver an amazing marketing event experience is a must.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Execute event plans for virtual and live events, including tradeshows, conferences, field events, roundtables, Elevate and Elevate Well-Being, and other ancillary events
• Manage budget, timeline, and execution for event deliverables, including but not limited to contracts, invoices, booths, sponsorship, collateral, swag, hotels, dinners, internal communications, pre-event promotions, post-event follow-up, and lead list scrubbing
• Work closely with key internal stakeholders (sales, partnerships, ops, clinical, customer success, finance, etc.) to align on deliverables, ensure timelines are met, and maximize integrated efforts and program execution. 
• Build and maintain relationships with key third-party vendors and partners, managing programs and ensuring deliverables are on track
• Conduct post-event analysis to assess success and identify areas for improvement. Report on key metrics and feedback to drive data-driven enhancements. 
• Hands-on booth set-up and breakdown with the ability to lift up to 25 lbs
• Other duties and responsibilities as needed

Who You Are

• 5-8 years of proven experience in events or field marketing with a track record of successful event execution 
• Highly organized with exceptional project management skills
• Ability to manage multiple concurrent project demands within established timelines
• Ability to thrive in a rapidly changing environment
• Strong written and verbal communication skills
• Basic understanding of Google Suite, Marketo, Salesforce
• Knowledge of event planning and event management
• Experience in developing and executing International events strategies 
• Travel as needed (5-10%)

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement