ProArch, a leading technology company, is seeking an experienced Oracle Database Administrator to join our team. As an Oracle DBA at ProArch, you will be responsible for the performance, integrity, and security of our Oracle databases. You will work closely with other teams to ensure the smooth operation of our database systems and provide support for application development and deployment.

Responsibilities:

• Manage and maintain Oracle databases across multiple environments.
• Extensive experience as an Oracle Database Administrator working on large to very large databases and in 24*7 systems.
• Sense of Database Architecture
• Migrating databases across servers and platforms
• Expertise in Performance tuning, Database tuning, troubleshooting and database upgrades or Shell Scripting.
• Performs installations, upgrades and patching, backup and recovery, performance tuning, security, monitoring and configuration.
• Monitors and ensures the day-to-day administration and maintenance of Oracle customer production databases, ensuring that the databases are available, performing properly and safe.
• Good in Backup and Recovery skills.
• Stay up-to-date with the latest Oracle database technologies and best practices.

• 5+ years of experience as an Oracle DBA.
• Strong knowledge of Oracle database concepts and architecture.
• Experience in managing Multitenant architecture with CDB and PDB
• Proficiency in Oracle 19c
• Experience with performance tuning and optimization and patching
• Must have worked into Big File Table spaces
• Knowledge of any scripting - Shell, Python or Bash
• Experience with backup and recovery operations.
• Excellent problem-solving and communication skills.
• Golden Gate is an added advantage

Please Note

• Shift timings 6PM to 3 AM , need to be available for extended work hours and stretch during weekends. 
• This is permanent work from home opportunity
• We are looking for immediate joiners. 

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Job Description

ProArch is seeking a motivated and experienced Product Owner to join our team. As a Product Owner, you will be responsible for the full product life-cycle support of our product portfolio. This includes conducting market research and product concept testing with customers, generating product requirements, determining specifications, producing timetables, and pricing. You will also be responsible for creating time-integrated plans for product introduction and collaborating closely with all levels within the business to develop go-to-market strategies.

In addition, we are looking for someone who has experience working on Azure-related projects, particularly in the area of data analytics services. The ideal candidate can act autonomously, contribute to the continual success of our products, and influence future market propositions.

• ·We are looking for an experienced candidate with at least 8 years of experience as a Product Owner
• Lead and perform comprehensive business requirement analysis, validation, and verification to ensure that all requirements are thorough, concise, and easily traceable.
• Utilize design thinking principles to understand users, identify problems, generate innovative solutions, create prototypes, and conduct testing.
• Gather and validate requirements through effective communication, document analysis, thorough research, and the creation of clear documentation, use cases, and workflows.
• Effectively communicate and collaborate with various workstreams, including design, development, quality, and process teams, to ensure alignment and understanding of project requirements.
• Prepare and review system documentation and specifications in accordance with established processes and methodologies.
• Analyze business data to identify areas for improvement and enhance overall efficiency.
• Facilitate requirements prioritization based on the value they bring to the business.
• Maintain requirements traceability and track them throughout the entire project lifecycle.
• Effectively manage changes to requirements by following an efficient change control process.
• Assist in enforcing project deadlines and schedules.
• Document and present findings and recommendations using various tools and methods, such as user stories, wireframes , mockups, etc.

Competencies:

• Strong communication skills: Ability to communicate clearly and effectively.
• Strong analytical and design thinking – ability to analyze and solve problems.
• Prior / current working knowledge in US Healthcare Industry
• Working knowledge of Agile methodology

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Summary:

We are seeking a detail-oriented and proactive Operations Analyst to join our finance team.

The Operations Analyst will be responsible for overseeing and managing payment processes, ensuring accuracy and compliance, and providing essential support to the finance department.

This role involves working closely with internal teams and external clients to streamline payment procedures and maintain financial accuracy.

Key Responsibilities:

• Payment Processing: Efficiently handle the processing of payments, including verifying transaction details, ensuring accuracy, and updating financial records.
• Follow-Up: Monitor outstanding payments and coordinate follow-ups with clients or internal departments to ensure timely receipt of funds.
• Reconciliation: Perform reconciliation of bank statements and financial records, ensuring that all transactions are accurately recorded.
• Data Management: Maintain and update databases with accurate payment information and transaction details.
• Reporting: Prepare regular reports on payment statuses, outstanding balances, and any discrepancies, ensuring transparency and accuracy.
• Compliance: Ensure all payment processes adhere to company policies, legal standards, and relevant regulations.
• Support: Provide administrative and operational support to the finance team, including addressing inquiries and resolving payment-related issues.

• Bachelor's degree in related field

• Proven experience in payment processing, financial reconciliation, or similar operational roles.
• Strong attention to detail and excellent organizational skills.
• Proficiency in financial software and databases.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Strong communication and problem-solving skills.
• Knowledge of financial regulations and compliance procedures is a plus.

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The Sales Support Administrator is responsible for providing administrative support to the sales team ensuring smooth operations and effective communication with clients and vendors. This role involves managing daily tasks, collaborating meetings and handling various administrative duties to support the sales process.

Key Responsibilities:

• Allocate dedicated time to respond to emails and generate new 'To-Dos' as required.
• Review and complete To-Dos.
• Follow up on all outstanding items from Vendors.
• Monitor the Awaiting Materials Queue and update tickets as necessary (hardware orders, renewal certificates, etc.).
• Follow up on all outstanding items from Clients.
• Generate UPS labels as required.
• Manage and maintain sales data and CRM system, ensuring data accuracy and completeness
• Generate and analyse reports on sales performance, identifying trends and opportunities for improvement.
• Support sales team with order processing, invoicing, and pricing.
• Assist in the development and implementation of sales tools and technologies
• Provide ongoing support to sales team, addressing inquiries and resolving issues in a timely manner.
• Support in reparation of sales presentations and materials for customer meetings.
• Work with various internal teams, such as marketing and finance, to ensure smooth operations and effective communication.
• Proactively identify process improvement opportunities and implement changes to increase efficiency and effectiveness.

• 5-7 Years of experience as Sales Support Administrator
• Support Sales Account Managers/Account Executives

• Provide new hardware/software quotes using Quote Werks (QW) for direct contact quotes and quotes from Account Managers
• Process orders within the Autotask database, update client information, update OPP/Ticket with order information and status
• Run AT reports for Account Managers/Clients
• Manage new licenses in SP database
• Proficient in Microsoft Office Suite, particularly in Excel and PowerPoint.
• Create new client sites within SharePoint and maintain
• Handle any customer issues, billings, return of equipment
• Liaison between Help Center, Sales and Customers, Accounting and Project Manager
• Register deal opportunities with HP, Meraki, Cisco and StorageCraft
• Process vendor spiffs
• Assist in Forecasting, helping to ensure opportunities are updated and accurate
• General HubSpot administration as required, helping to ensure contacts and status are updated and accurate
• Assisting Account Executives in some prospecting, pulling lists from ZoomInfo and adding them to HubSpot for campaign launch

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ProArch is a global technology services provider and an emerging leader in Cloud Solutions, Data and AI, Cyber Security and Software Quality Assurance. We are looking for an Accounts Payable Specialistto join our team.

Responsibilities:

• Define and implement accounts payable processes for accuracy of invoices, payments, and expense reports
• Ensure timely and accurate completion of month-end and year-end financial close
• Develop and maintain effective financial planning processes, including budgeting, forecasting, and financial analysis
• Foster collaboration and communication within the global finance team to ensure successful implementation of standardized processes.
• Implement and maintain internal controls to ensure compliance with financial regulations and company policies
• Create a unified process for managing AP across all regions to improve efficiency and consistency.
• Simplify and standardize vendor contracts to reduce complexity and enhance compliance
• Automate AP processes to increase efficiency, reduce errors, and free up staff for more strategic tasks.
• Reduce AP costs through improved processes and automation
• Optimize payment terms to improve DPO without damaging vendor relationships.
• Mitigate risks such as non-compliance, fraud, and vendor instability.
• Ensure readiness to quickly integrate AP processes into newly acquired organizations in case of M&A
• Support the CFO and executive team in strategic decision-making by providing financial analysis and insights
• Timely preparation and Analysis of Global reports.

• Chartered Accountant (CA) degree/MBA Finance/Equivalent degree in Finance, Accounting or related field
• Minimum 8 years of experience in accounting and financial planning
• Strong knowledge of accounts payable processes and best practices
• Exposure to Netsuite would be a definite plus. Experience in implementing automation would be an added advantage.
• Experience in financial analysis and forecasting
• Excellent understanding of financial regulations and compliance
• Proficiency in financial software and MS Excel
• Ability to manage and lead a team
• Strong analytical, problem-solving, and communication skills
• Attention to detail and accuracy
• Ability to work in a fast-paced and dynamic environment
• CPA or CMA , Six Sigma certification is a plus

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Job Description

ProArch is seeking a motivated and experienced Product Owner to join our team. As a Product Owner, you will be responsible for the full product life-cycle support of our product portfolio. This includes conducting market research and product concept testing with customers, generating product requirements, determining specifications, producing timetables, and pricing. You will also be responsible for creating time-integrated plans for product introduction and collaborating closely with all levels within the business to develop go-to-market strategies.

In addition, we are looking for someone who has experience working on Azure-related projects, particularly in the area of data analytics services. The ideal candidate can act autonomously, contribute to the continual success of our products, and influence future market propositions.

• ·We are looking for an experienced candidate with at least 8 years of experience as a Product Owner
• Lead and perform comprehensive business requirement analysis, validation, and verification to ensure that all requirements are thorough, concise, and easily traceable.
• Utilize design thinking principles to understand users, identify problems, generate innovative solutions, create prototypes, and conduct testing.
• Gather and validate requirements through effective communication, document analysis, thorough research, and the creation of clear documentation, use cases, and workflows.
• Effectively communicate and collaborate with various workstreams, including design, development, quality, and process teams, to ensure alignment and understanding of project requirements.
• Prepare and review system documentation and specifications in accordance with established processes and methodologies.
• Analyze business data to identify areas for improvement and enhance overall efficiency.
• Facilitate requirements prioritization based on the value they bring to the business.
• Maintain requirements traceability and track them throughout the entire project lifecycle.
• Effectively manage changes to requirements by following an efficient change control process.
• Assist in enforcing project deadlines and schedules.
• Document and present findings and recommendations using various tools and methods, such as user stories, wireframes , mockups, etc.

Competencies:

• Strong communication skills: Ability to communicate clearly and effectively.
• Strong analytical and design thinking – ability to analyze and solve problems.
• Prior / current working knowledge in Manufacturing Domain.
• Working knowledge of Agile methodology
• Must have experience in delivering cloud based platform solutions

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ProArch is hiring a skilled Azure Data Engineer to join our team. As an Azure Data Engineer, you will be responsible for designing, implementing, and maintaining data processing systems using Azure technologies. Additionally, you will collaborate with cross-functional teams to understand business requirements, identify opportunities for data-driven improvements, and deliver high-quality solutions. If you have a strong background in Azure data tools and technologies, excellent problem-solving skills, and a passion for data engineering, we want to hear from you!

Responsibilities:

• Design, develop, and implement data engineering solutions on the Azure platform
• Create and maintain data pipelines and ETL processes
• Optimize data storage and retrieval for performance and scalability
• Collaborate with data scientists and analysts to build data models and enable data-driven insights
• Ensure data quality and integrity through data validation and cleansing
• Monitor and troubleshoot data pipelines and resolve any issues
• Stay up-to-date with the latest Azure data engineering best practices and technologies

• Excellent communication skills
• Strong experience in Python/Pyspark
• The ability to understand businesses concepts and work with customers to process data accurately.
• A solid of understanding Azure Data Lake, Spark for Synapse (or Azure Databricks), Synapse Pipelines (or Azure Data Factory), Mapping Data Flows, SQL Server, Synapse Serverless/Pools (or SQL Data Warehouse).
• Experience with source control, version control and moving data artifacts from Dev to Test to Prod.
• A proactive self-starter, who likes deliver value, solves challenges and make progress.
• Comfortable working in a team or as an individual contributor
• Good data modelling skills (e.g., relationships, entities, facts, and dimensions)

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A Security Consultant is a client-focused position that works with ProArch customers to maintain a comprehensive security program. Security Consultants will leverage ProArch’s security tools to detect and prevent cyber threats to ProArch’s customers.  Additionally, responsibilities include implementation, monitoring security controls, and incident response.  The Security Consultant will be part of a select group of industry recognized experts who work on unique security solutions associated with next generation technologies and emerging security threats. Ongoing training and professional certifications are part of the job requirements.

Your skills are:

• Experience in analyzing and creating remediation strategies for vulnerability management programs, security architecture reviews, cloud security reviews in a Managed Security Services Model.
• Experience in Advanced Microsoft Cloud Security Implementation and Consulting.
• Implement and maintain security solutions, tools, and IT Policies and standards.
• Experience in deploying and troubleshooting Microsoft Sentinel, Azure Lighthouse.
• Experience in Deploying and managing SIEM, SOAR and Threat Intelligence platforms.
• Experience in EDR solutions like Microsoft Defender for Endpoint, CrowdStrike Falcon, CarbonBlack, SentinelOne, etc.
• Experience in all Microsoft 365 security solutions, such as Microsoft Defender for Office 365, Defender for Identity, Defender for Endpoint, Defender for Cloud, Defender for IoT, Defender for XDR, etc.
• Experience with major Identity Provider and related security solutions, such as Microsoft Entra ID, Identity Protection, Active Directory, Defender for Identity.
• Demonstratable knowledge in Microsoft and other vendor-based licensing.
• Experience in deploying and troubleshooting vulnerability scanning tools like Qualys, Rapid7, Nessus, etc.
• Experience in System and Network Security Hardening and best practices.
• Experience in Policy and Device Management solution like MEM, Intune, Azure Arc, GPO.
• Experience with Azure DevOps.
• Advanced knowledge of Kusto Query Language (KQL). Splunk Processing Language (SPL) knowledge is a good to have.
• Experience in Scripting languages like AZCLI, PowerShell and Python.
• Experience in Power Automate and Logic Apps.
• Good to have non-Microsoft Cloud Security knowledge like GCP, AWS, etc.
• Experience conducting Security Awareness Campaigns using tools like Knowbe4.
• Experience in public speaking, building client relationships, security report analysis and delivery.
• Experience in handling highly technical, project based, and process driven questions from customers.
• Experience in data analysis, logging, fine-tuning and cost reduction solutions.
• Experience developing and improving security tools onboarding and validation process.
• Experience analyzing network topologies, security architectures, security solutions, tools, and IT Policies and standards to find gaps between in-place programs and industry best practices.
• Knowledge of Authentication and Authorization mechanisms, Identity Access Management, user provisioning best practices.
• Familiarity with industry standards such as PCI DSS, NY DFS, HIPAA\HiTech\HiTrust, DFARS, NIST SP-800 series, CIS Critical Security Controls, OWASP.
• Takes ownership of the project, tasks, and client deliverables.

• Proven collaborator.
• Ability to prioritize effectively and handle shifting priorities professionally.
• Exemplary written and verbal communication skills.
• Produce and review reports to support project deliverables.
• Working in Agile environment.
• Ongoing training and professional certifications are part of the job requirements.
• Create clearly stated remediation recommendations based on industry best practice.
• Successfully interface with clients, both internally and externally.
• Document and explain technical details in concise and clear manner.
• Manage personal schedule and project tasks.
• Provide weekly time accounting and monthly expense reports.
• Be a member of the ProArch Global Cybersecurity Consulting Team.
• Travel within upstate NY and occasionally out of state, as required.
• Your Education: 5-7 years of experience in Cybersecurity Consulting. BS or MS in Computer Science / Engineering or significant demonstratable experience in Microsoft Cloud Security. Certifications such as CISSP, CISM, and CISA are desirable but not required.

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ProArch is on the lookout for a talented Data Scientist to enhance our innovative team. The successful candidate will be responsible for designing and implementing predictive models, analyzing complex datasets, holds working knowledge of statistics, mathematics, and data science programming languages (e.g., SQL, R, Python), and have executed multiple projects taking ML concepts to production. 

Your primary responsibilities will be performing statistical analyses, running custom SQL queries, and identifying patterns and trends that can improve the efficiency and usability of our products and services. You will also be expected to maintain and improve our data infrastructure and tools. Data Scientists are also expected to have good working knowledge and understanding of data engineering techniques, ETL, and ELT.

Key Responsibilities:

• Work with stakeholders to identify key metrics and opportunities for improving business processes, products, and services.
• Perform EDA (exploratory data analysis)
• Expertise in NLP and NLG.
• Good knowledge and understanding of LLM and its techniques, like RAG, RLHF, Prompt Tuning, etc. 
• Good understanding of ML Ops, LLM Ops, and/or FM Ops.
• Build, deploy, and maintain data management systems and back-end data infrastructure for our business intelligence pipeline.
• Create data visualizations, reports, dashboards, and data audits.
• Design, train, and implement machine learning algorithms.
• Leveraging techniques like the ensemble to create high-performing ML Models.

• Bachelor's degree in data science, data analytics, or related field
• Master's degree or Ph.D. in a quantitative field, such as statistics, computer science, mathematics, or engineering
• Proficiency in Python, R, C#, Java, or Kotlin
• Knowledge of data science toolkits such as R, NumPy, and MatLab
• Experience with big data analytics technologies such as Spark/Databricks and Hadoop
• Experience with data visualization tools such as PowerBI and Tableau
• Expertise in data mining and machine learning
• Working knowledge of statistical models and business intelligence
• Familiarity with cloud-based infrastructure
• Ability to store and process unstructured data with NoSQL databases and machine learning models

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ProArch is currently seeking an experienced Senior Inside sales Leads to accomplish our aggressive growth strategies. This role requires a seasoned professional, skilled at building impactful relationships and at working across organizational boundaries, influencing key stakeholders, and driving ProArch growth imperatives. We are looking for an experienced professional, with the right mix of technical and business exposure, to focus on achieving and exceeding revenue and performance goals.

The ProArch ISR is a critical one because they are the first impression a buyer will have with ProArch. You set the stage for ProArch being able to deliver meaningful value from day one. This role enables you to unleash your creativity for how to identify, communicate, and capture the attention of our buyers in a memorable way that adds value as they travel along their decision journey, looking for a partner to help them grow their business.

You will be an integral part of all inbound and outbound revenue-building programs and activities. As a key member of the SDR team, you will develop value-based connections with prospects and help cultivate stronger, more meaningful relationships with existing customers. As you develop and fine-tune prospecting strategies, you will also work with Account Managers and Account Executives on key accounts, helping them build more value using cross-selling and upselling techniques.

A significant part of this role is about building connections early in the buyer’s decision journey. Buyers are typically 80% through their decision journey before they want to talk with a sales rep. Your main role is to be with them during the 80%, helping them along their journey by being helpful and offering them information, insight, and support when and where needed so that they can make the best decision possible for their business. By doing so, the goal is to get them to say “yes” to a meeting with a ProArch Account Manager or Account Executive.

You own this role! As you progress, if you feel changes are needed to make you more successful, bring your ideas to the table for consideration. ProArch is growing quickly, and you are a critical piece to our success. We want you to lead this role and build a career at ProArch, not just “do your job”. And in time, if you find that your aspirations are with moving into a management role, that conversation is welcomed.

Requirements

• Schedule introductory meetings with decision makers such as CIOs, VPs, Directors, etc.
• Identify and penetrate new business opportunities within US market using tools such as LinkedIn Navigator, ZoomInfo, Hoovers, Google, email, plugins and extension tools, social media, contact databases, research, etc.
• Daily customized emails and phone calls to support lead generation.
• Research and identify new prospects within target market to cultivate new leads.
• Create, manage, and cleanse lists.
• Conduct follow-up in a systematic manner to develop prospects and advance the sales process.
• Research and understand market drivers and trends that impact buyers.
• Enter and manage data for new and prospective clients in the CRM (HubSpot), ensuring communications are logged, information is accurate, and documents attached.
• Ability to think-outside-of-the-box in terms of communication methods and prospect research.
• Collaborate with Marketing and Sales on the development of new approaches to driving revenue.
• Work with Sales to track lead through the Sales process and aid in moving it closer to win/lost.
• Promotes a strong sense of urgency for reaching goals and key deliverables.

Targets:

• 4 meetings held per month.
• Understanding of business trends and general industry knowledge of at least one of the following:
• Cybersecurity – MDR, Data Loss Prevention
• Cloud & Infra Services – Azure, Infrastructure MSP
• Power and Energy Vertical (Operational Technology (OT), Industrial Control Systems (ICS)

• 6+ years of experience in relevant IT services aligned to ProArch's services for the North American market
• Willing to work in EST time zone

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Overview:

ProArch is seeking a talented and experienced .NET Backend Developer to join our development team. As a Backend Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. You will work closely with other developers and cross-functional teams to deliver scalable and reliable solutions that meet our clients' needs.

Responsibilities:

• Design, code, and test software applications using the .NET framework and C#.
• Collaborate with teammates and stakeholders to understand project requirements and translate them into technical solutions.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Troubleshoot and debug issues, and provide timely resolutions.
• Optimize application performance and scalability.
• Contribute to the continuous improvement of development processes and best practices.
• Stay up-to-date with emerging technologies and trends in the software development industry.

• Bachelor's degree in computer science or related field.
• 5+ Years of proven experience as a .NET Backend Developer or similar role.
• Strong knowledge of the .NET framework and C# programming language.
• Experience with Net 8, REST API.
• Proficient in SQL and database design.
• Experience with version control systems (e.g., Git).
• Understanding of software development principles and best practices.
• Excellent problem-solving and analytical skills.
• Ability to work effectively in a team environment.
• Strong communication and collaboration skills.

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At ProArch Cybersecurity, our customers are our lifeblood, and our service delivery revolves around enhancing our customers' businesses by providing tailored defense strategies, proactive offensive testing, and strategic risk measurement, all supported by the latest automation technology. We are dedicated to creating an innovative environment that exceeds service reliability, efficiency, and trustworthiness expectations while delighting customers along the way. We aim to predict and reduce threats intelligently, ensuring ongoing protection for our clients and leveraging their insights to offer world class "Advanced Resilience" cybersecurity protection. Internally, we prioritize efficient processes, automation, service reliability, proactive vigilance, and providing the utmost value to our clients.

The Senior Program and Project Manager will be critical in helping us achieve these goals by combining tactical project management with strategic program oversight. This dual-role position will ensure exceptional client experiences and drive long-term improvements in our managed security services.

Competencies

Business – Project

• Project Planning and Execution: Develop and manage detailed project plans, including timelines, milestones, and deliverables.
• Resource Management: Allocate resources effectively, manage budgets, and track project expenses.
• Collaborate with sales, pre-sales and all parties involved in the customer acquisition process to ensure point of sale expectations and delivery expectations are aligned.
• Risk Management: Identify potential risks and develop mitigation strategies ensuring collaborative communication to all affected parties
• Client Communication: Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations, to include escalating issues affecting the customer experience.
• Quality Assurance: Ensure all project deliverables meet the highest quality standards and client requirements.

Business – Program

• Strategic Planning: Develop and maintain the program roadmap, ensuring alignment with organizational goals and long-term client satisfaction.
• Coordination and Integration: Oversee multiple related projects, ensuring they align with the program’s overall objectives.
• Stakeholder Engagement: Engage with senior leadership, sponsors, and key stakeholders to secure support and resources.
• Governance and Compliance: Ensure all projects adhere to organizational policies, standards, and regulatory requirements.
• Performance Monitoring: Track the progress of the entire program and implement performance metrics to measure success.

Desired Behaviour Characteristics

• Leadership: Lead and provide guidance to delivery team members during projects, ensuring strategic alignment of project goals with business objectives.
• Ownership: Demonstrate ownership of tasks by escalating as needed and taking full responsibility for the project’s success.
• Proactive Problem-Solving: Identify opportunities for innovation and implement strategies to reduce the severity and likelihood of issues recurring.
• Client Focus: Develop and implement strategies to improve the overall client experience during security service handoff, active projects to delivery completion.
• Adaptability: Thrive in a small, fast-paced environment as a self-starter and be comfortable learning new technologies quickly.
• Collaboration: Collaborate with teams across the organization to address client needs.
• Discipline: Define and follow a disciplined workflow and produce deliverables under tight schedules.
• Continuous Improvement: Foster a culture of continuous improvement by integrating feedback from clients and teams into future projects and programs.

Technical

• Lifecycle Management: Direct full project lifecycle management of large-scale projects.
• Standardization: Implement project standards across projects for consistent service delivery. This includes system and reporting necessary to efficiently manage multiple projects and efficiently report status and completion estimates.
• Documentation: Create comprehensive deployment plans and document project lessons learned.
• SOC Monitoring: Many projects resolve around Security Operations Center (SOC) monitoring, you should have a good understanding of how to manage transitions to steady-state operations.
• Methodology Refinement: Refine our methodology based on industry best practices with continuous feedback and well-defined metrics to drive improvement.
• Technology Awareness: Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and best practices.
• Technical Proficiency: Knowledge of security platforms (e.g., SIEM, EndPoint Detection, Identity Detection, Email Security, Network Security) and cloud-based networks. Prefer experience in a SOC or MDR operation.

How Your Success Will Be Measured

• Project Success: Completion of projects on time, within budget, and to the satisfaction of stakeholders.
• Client Satisfaction: Positive feedback from clients regarding the delivery and outcomes of security services.
• Innovation: Successful identification and implementation of innovative solutions and process improvements. Provide these through demonstrable improvements in processes and methodologies based on feedback and performance metrics.
• Risk Mitigation: Maintain, communicate and keep updated and active risk register of individual and project portfolio risks and mitigation strategies and communicate that with stakeholders and needed.
• Strategic Alignment: Alignment of projects and programs with organizational goals and strategic objectives.

• Education: Bachelor’s / Master's degree in Information Technology, Cybersecurity, Business Administration, or a related field. Master’s degree preferred.
• Experience: Minimum of 7-10 years of project management experience, including program management. Experience with agile as well as waterfall and other project management methodologies.
• Certifications: ITIL, PMP/Prince 2, Lean Six Sigma, PgMP, CISM, CISSP, or relevant certifications are highly desirable.
• Skills: Strong leadership, communication, and interpersonal skills. Ability to manage multiple projects and programs simultaneously. Proficiency in project management tools and methodologies. Have a passion for delighting customers and be their advocate.
• Attributes: Detail-oriented, strategic thinker, proactive problem-solver, and client-focused.

·        401k with Company match

·        14 days Paid Time Off

·        Health Savings Account

·        Term Life Insurance

·        Short-Term and Long-Term Disability coverage

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The Project Manager (PM) works with the PreSales and Sales teams to initiate the start of a technical implementation. Following the methodology set in place, the PM utilizes internal systems to create, track and update the defined scope of work and specific tasks. Critical to the position is the level of communication between the PM, the client, the internal resources, the sales team, consultants, and vendors. Projects range in size and complexity and there will be multiple projects in flight at any given time. Status updates internally and externally are expected on a weekly basis, with project close out and profitability reports due at the end of each project.

Responsibilities

Projects

·        Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.

·        Explains and presents complex ideas.

·        Ensures project documents are complete, current, and stored appropriately.

·        Prepares for engagement reviews and quality assurance procedures.

·        Reviews deliverables prepared by team before passing to client.

Management

·        Manages day-to-day operational aspects of a project and scope.

·        Manages own time and that of others; develops plans for work activities over the medium/long term.

·        Identifies resources needed and individual responsibilities.

·        Effectively applies our methodology and enforces project standards.

·        Uses knowledge to focus work and drive improvements.

Issues

·        Minimizes our exposure and risk on projects.

·        Anticipates potential objections and prepares the case accordingly.

·        Anticipates internal/external business issues and developments.

·        Anticipates patterns and links; looks beyond the immediate problem to the wider implications.

Technical Understanding

·        Possesses a general understanding in the areas of network, server, virtualization, and desktop design.

·        Maintains awareness of new and emerging technologies and the potential application on client engagements.

Project Accounting

·        Tracks and reports project team hours on a weekly basis.

·        Manages project budget.

·        Follows up with clients, when necessary, regarding change orders.

·        Manages costs, profitability, and utilization for assigned projects.

·        Prepares cost and profitability reporting, actual versus budget, including analysis.

Client Management

·        Manages day-to-day client interaction on projects.

·        Sets and manages client expectations.

·        Develops lasting relationships with client personnel that foster client ties.

·        Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

·        Outstanding verbal and written communication skills

·        Bachelor’s degree or equivalent combination of education and experience

·        Five plus years of experience as a Project Manager

·        Experience across a broad spectrum of IT project requirements and solutions

·        Previous work managing projects for external clients

·        Solving problems with political agility

·        Experience with project management tools and methodologies

·        Certification as a Project Management Professional (PMP), optional

·        Health insurance coverage with Vision and Dental options

·        Mileage and business expense reimbursement

·        401k plan

·        Paid holidays and vacation

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ProArch is seeking an experienced Account Executive to join our team. As an Account Executive for Cloud & Infra, you will be responsible for driving new business, focusing on our cloud and infrastructure solutions. You will work closely with clients to understand their needs, identify opportunities, and present solutions that align with their business objectives. Your role will involve building and maintaining strong client relationships, negotiating contracts, and collaborating with internal teams to ensure successful project delivery.

Responsibilities

• Develop and execute strategies to generate new business opportunities in the cloud and infrastructure space.
• Build and maintain relationships with key decision-makers in target accounts.
• Proactively identify and engage with prospects to understand their business needs and challenges.
• Present ProArch's cloud and infrastructure solutions to potential clients, highlighting the value and benefits.
• Collaborate with technical teams to provide accurate and timely responses to client inquiries and requests for proposals.
• Negotiate contracts and pricing agreements to meet revenue targets.
• Monitor market trends and competitor activities to identify potential business opportunities.
• Track and report on sales pipeline and metrics, ensuring accurate forecasting.
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction.
• Collaborate with internal teams to ensure successful project delivery and client retention.
• Utilize in-depth knowledge of Microsoft products, including Azure, M365, Microsoft Copilot, Copilot Studio, and Azure OpenAI, to drive customer modernization initiatives securely and efficiently. 
• Demonstrate a successful sales track record, with evidence of closing business  

• Proven experience as an Account Executive, ideally in the cloud and infrastructure solution.
• Proven experience in sales, with a strong understanding of Microsoft's product ecosystem. 
• Strong understanding of cloud computing, infrastructure services, and related technologies.
• Strong track record of meeting and exceeding sales targets,
• Excellent communication, presentation, and negotiation skills, capable of effectively engaging and persuading with client
• A relentless learner, open to continually adapting and acquiring new certifications and knowledge. 
• Bachelor’s degree in Business, IT, or related fields; further education or certifications in Microsoft products highly regarded. 
• Ability to build and maintain strong client relationships.
• Self-motivated and results-driven.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

·        401k with Company match

·        14 days Paid Time Off

·        Health Savings Account

·        Term Life Insurance

·        Short-Term and Long-Term Disability coverage

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We are seeking a motivated and results-driven Cloud Sales professional to join our sales team. As a Cloud Sales, you will be responsible for selling cloud-based solutions and services to clients. Your primary focus will be to build and maintain strong relationships with clients, identify their needs, and provide them with tailored cloud solutions. In this role, you will collaborate with cross-functional teams to ensure successful delivery of cloud projects and achieve sales targets. If you have a passion for technology, excellent communication skills, and a proven track record in sales, we would love to hear from you.

Responsibilities

• Identify and approach potential clients to promote our cloud solutions and services
• Build and maintain strong relationships with clients, understanding their business needs and goals
• Collaborate with technical teams to develop tailored cloud solutions for clients
• Present and demonstrate our cloud offerings to clients, highlighting the key benefits and value proposition
• Negotiate and close deals, ensuring customer satisfaction and timely delivery of services
• Manage a sales pipeline, track and report sales activities and results
• Stay up-to-date with the latest cloud technologies and market trends
• Attend industry events and networking opportunities to expand your professional network

• 3+ Years of experience in cloud sales
• Strong knowledge of cloud computing technology and solutions
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Proven track record in achieving sales targets
• Self-motivated and driven to succeed in a competitive sales environment
• Strong problem-solving and negotiation skills
• Ability to work well in cross-functional teams
• Bachelor's degree in business, marketing, or a related field (preferred)

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Overview:

We are looking for a talented .NET Full stack Developer. The successful candidate will be responsible for developing and maintaining software applications, ensuring high performance and responsiveness to requests from front-end components. You will collaborate with other developers and team members to deliver high-quality software solutions that align with our business goals.

Responsibilities:

• Design, develop, and test software applications using C# and .NET framework.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Write clean and efficient code while following best practices and coding standards.
• Perform unit testing and debugging to ensure the quality and stability of the applications.
• Participate in code reviews to ensure the adherence to coding standards and quality guidelines.
• Work with project managers and stakeholders to ensure timely and successful project delivery.

• Have a bachelor’s degree with a minimum of 4+ years of relevant work experience
• Strong experience developing with C# .NET 4.8 and higher technologies
• Strong experience in relational database concepts and experience in MS SQL
• Experience in HTTP, ASP.NET, MVC.NET, HTML5, CSS, javascript, Web API, JWT, OAuth2, JSON, REST, SOAP
• Experience in Entity Framework 6 through EF Core
• Experience using the most recent versions of Visual Studio, SQL Server Management Studio, TFS/Azure DevOps

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