We are seeking a dedicated and detail-oriented ETL Tester to join our dynamic team. As an ETL Tester, you will play a crucial role in ensuring the quality and integrity of data processed through our extraction, transformation, and loading (ETL) systems. Your expertise will contribute to the successful implementation and maintenance of data warehousing solutions, empowering our organization to make data-driven decisions effectively. The ideal candidate is someone with a strong background in ETL testing methodologies and an understanding of data integration processes. You will be responsible for collaborating closely with data engineers, business analysts, and other stakeholders to validate data flows, perform data quality checks, and verify the accuracy of reports generated from our data warehouses. In this role, you will utilize your analytical skills and attention to detail to identify discrepancies, troubleshoot issues, and ensure compliance with data governance standards. We value individuals who are proactive, possess excellent communication skills, and have a strong problem-solving mindset. If you are passionate about working with data and ensuring its accuracy and reliability, we encourage you to apply for this exciting opportunity to make a significant impact in our organization.

Responsibilities:

• Design and execute test cases for ETL processes to ensure data accuracy and completeness.
• Collaborate with data engineers and business analysts to understand data requirements and specifications.
• Perform data profiling and validation to check data quality across various sources.
• Identify, report, and track defects or issues in the ETL processes and data outputs.
• Conduct regression testing to ensure existing functionalities remain intact after updates or changes.
• Monitor ETL jobs and analyze logs to detect failures or anomalies in data processing.
• Prepare and maintain test documentation, including test plans, test cases, and defect reports.

• Bachelore's in Degree in Computer Science, Information Technology, or a related field.
• Proven experience as an ETL Tester or similar role in data testing.
• Strong understanding of ETL processes and data warehousing concepts.
• Proficiency in SQL for data manipulation and validation.
• Must have hands-On experience backend /front end enterprise applications.
• Must have SQL or PL/SQL knowledge using Oracle.
• Must have Agile life cycle experience.
• Must have knowledge on Web UI testing and workflows.
• Must have Power BI/Report testing experience.
• Must have financial reports knowledge
• Automation knowledge will be an advantage.
• Good to have experience using Hadoop (Hive/Impala)/Spark SQL.
• Good to have hands on experience with writing complex Spark queries for HDFS/Parquet files validation
• Data bricks/synapse hands knowledge will be an advantage.

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ProArch is looking for a talented PLSQL Developers to join our growing team. In this role, you will be responsible for designing and implementing database solutions, writing efficient PLSQL code, and working closely with stakeholders to ensure optimal functionality and performance of our applications. The ideal candidate will have a strong understanding of Oracle databases and PLSQL programming.

Key Responsibilities:

• Develop, test, and maintain PLSQL stored procedures, functions, and triggers to support business applications.
• Design and implement database structures that support business requirements.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Perform data analysis and optimization to enhance query performance and system efficiency.
• Conduct troubleshooting and debugging of PLSQL code and database issues.
• Participate in code reviews to ensure adherence to best practices and quality standards.
• Maintain documentation related to database design, processes, and procedures.
• Stay updated with Oracle database upgrades and new features.
• Experienced in the Development and support of Java Web Applications and services as specified by our business partners
• Exposure to powerhouse or any other 4GL language, core Java is an added advantage
• Be the go-to expert for Oracle and PL/SQL
• Participate in coding and enhancements
• Tune, script, and extract, transform, and load
• Support daily business operations related systems
• Run systems manually (test files, re-runs, ) for exception cases
• Development and support Applications and services as specified by our business partners
• Use research, proof of concept, spike testing, to drive technology roadmap and make technology recommendations

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-8 years of hands-on experience in PLSQL development and Oracle databases.
• Proficient in writing complex queries, procedures, and functions using PLSQL.
• Strong understanding of database design, normalization, and performance tuning.
• Experience with stored procedures, triggers, and views.
• Familiarity with data modeling concepts and ETL processes.
• Experience with database tools and utilities (e.g., SQL Developer, Toad).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and in a team-oriented environment.
• Knowledge of version control systems (e.g., Git) is a plus.

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ProArch is seeking a highly skilled and motivated Senior Talent Acquisition Specialist to join our dynamic recruitment team. In this role, you will play a critical role in shaping our workforce by identifying, attracting, and securing top talent across various functions within the organization.

Your expertise in full-cycle recruitment will allow you to manage complex hiring processes while ensuring a positive and engaging experience for candidates. You will collaborate with hiring managers to understand their specific needs, develop tailored recruitment strategies, and help enhance our employer brand.

If you are passionate about talent acquisition and have a proven track record in sourcing and securing high-quality candidates, we would love to hear from you.

Your Responsibilities:

• Execute the end-to-end recruitment process, from job requisition to onboarding
• Partner with hiring managers to understand their talent needs and develop effective recruitment strategies
• Source candidates through various channels, including job boards, social media, and networking events
• Conduct thorough interviews and assessments to evaluate candidate fit and qualifications
• Manage candidate relationships and ensure a positive candidate experience throughout the recruitment process
• Utilize data and analytics to drive decisions and improve recruitment processes
• Act as an ambassador for the ProArch brand at career events and networking opportunities
• Stay abreast of industry trends and best practices in talent acquisition
• Collaborate with HR teams to align recruitment efforts with organizational goals

• Minimum 5-7 years of experience in talent acquisition, with a focus on senior-level hiring
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Strong knowledge of recruitment methodologies and best practices
• Experience with applicant tracking systems (ATS) and candidate management tools
• Excellent communication, negotiation, and interpersonal skills
• Demonstrated ability to build relationships and communicate effectively with stakeholders
• Results-oriented with a proven ability to manage multiple priorities and meet deadlines
• Strong analytical skills and a data-driven mindset

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ProArch is a global IT consulting firm providing Security, Data, Application Dev, and Cloud services. Offices are located in the US, UK and India.

As a Security Analyst II (SOC), you will be responsible for monitoring, detecting, and responding to security incidents while utilizing your expertise in M365 security technologies and Microsoft Sentinel to optimize detection and response capabilities. This role is highly technical. You will play a critical role in improving our security operations by creating and refining use cases and detection rules to safeguard our organization and clients from cyber threats. You will also be responsible for all the technical escalations from the junior SOC Analysts. You will have the Shift Lead responsibilities to ensure that the SOC Monitoring and Response is done with quality adhering to the defined SLAs and overlooking at the operations during your shift. Another goal would be to identify improvements and gaps within the SOC operations, creating standard operating procedures, creating workflows for playbooks that can be used by the SOC to respond to security incidents.

Communication skills are essential as this position will be the technical escalation point for the SOC Team. Security Analyst II (SOC) should be able to act proactively to ensure smooth security operations and effective collaboration during the shift. This position should lead by setting a good example and engaging the team to achieve the organizational goals set forth by the Leadership Team for the Security Teams. A key outcome of this position is to continuously improve the efficiency and quality of the security operations center.

• Act as an escalation point for Tier 1 analysts, handling more complex security incidents and alerts.
• Investigate, triage, and respond to security incidents detected through the SOAR / SIEM and other security monitoring tools.
• Perform in-depth analysis of incidents and recommend containment and remediation actions.
• Lead containment and remediation efforts for security incidents.
• Develop, test, and fine-tune detection rules and use cases based on log sources, threat intelligence, attack patterns, and client requirements.
• Identify emerging threats and incorporate them into use-cases for alerts and detections.
• Optimize and refine alert thresholds and logic to minimize false positives and enhance detection accuracy.
• Leverage expertise in Microsoft 365 Defender/Defender XDR, Microsoft Defender for Endpoint, Defender for Office 365 and Entra ID Protection to improve overall threat detection and response.
• Conduct proactive threat hunting to identify unknown threats across endpoints, identities, and network traffic using available tools and log sources.
• Analyze security logs and telemetry data for signs of compromise, anomalous activities, or malicious behavior.
• Perform root-cause analysis for security incidents and provide actionable insights to improve security posture.
• Prioritize the work effectively and handle shifting priorities professionally.
• Work closely with cross-functional teams (IT, Cloud Operations, Application Development) to mitigate security risks and improve incident response capabilities.
• Create detailed reports and post-incident analysis to communicate findings and recommendations to technical and non-technical stakeholders.
• Contribute to continuous improvement of SOC processes, including SOPs, playbooks, runbooks, and escalation procedures.
• Stay updated with the latest threat landscape, vulnerabilities, and attack methods.
• Share knowledge and insights with other SOC analysts and participate in team knowledge-sharing sessions.
• Participate in red/blue team exercises to test and improve detection and response capabilities.

TECHNICAL SKILLS:

Candidate should have a minimum of 4 years of experience in IT Security with additional background in Security Operations Center. To be successful, this position will require the candidate to have expertise in the following areas:

• Strong knowledge of Microsoft Sentinel KQL (Kusto Query Language) for custom queries and rule creation.
• Familiarity with Security Information and Event Management (SIEM) systems, particularly Microsoft Sentinel.
• Familiarity of how SOAR (Security Orchestration and Automated Response) works and ability to provide workflows which can be used for automating SOC responses.
• Experience with endpoint security, identity protection, and network security monitoring.
• Perform forensic analysis to understand the scope and impact of incidents.
• Incident Handling, take technical investigation ownership of incidents and coordinate response efforts.
• Advanced Analysis, perform advanced and complex analysis of sophisticated threats.
• Knowledge of security frameworks such as MITRE ATT&CK and CIS controls.
• Industry knowledge and experience in Managed Detection and Response (MDR) technologies.
• Experience working in a Managed Security Operations or Security Team
• Knowledge of ITIL Foundation Framework.
• Microsoft Security and Compliance including:

1. Microsoft Purview, IRM, DLP, Insider Risk
2. Defender for Endpoint
3. Defender for Office 365
4. Defender for Identity
5. Defender for Cloud Apps
6. Defender for Cloud
7. Defender XDR
8. Defender for IoT
9. Entra ID Identity Protection
10. Entra ID & Intune
11. Microsoft Sentinel

• Experience of CrowdStrike EDR and/or IDP is highly desirable.
• Knowledge / Experience handling OT Security alerts is desirable.
• Vulnerability Management tools including Qualys and Nucleus.
• Security Awareness Training using tools such as KnowBe4.
• Incident Response Management and Reporting.
• Desirable to have knowledge of Compliance Frameworks including:

1. NIST
2. CMMC
3. HIPAA
4. NERC / CIP
5. PCI
6. Privacy such as GDPR and SHIELD

REQUIREMENTS:

This position requires that the applicant be a professional leader. ProArch is looking for a candidate who can fulfill the following:

• Outstanding Written, Verbal, Technical, Non-Technical, communication & presentation skills.
• Self-directed with the ability to prioritize and handle SOC Operations and Alert inflow.
• Experience in mentoring and guiding a highly technical team.
• Eager learner continually improving skill sets, earning certifications, and gaining industry knowledge.
• Skilled in leading a conversation with client to drive an incident investigation and response.
• Exceptional analytical skills
• Outstanding written communication and verbal skills
• 95% of our clients are from Northern USA. A good command over English language is a must.

EDUCATION AND CERTIFICATION:

• Bachelor’s degree in computer science/engineering/IT/Computer Applications or significant demonstrable experience in IT Security / IT.
• Must have any of these Microsoft Certifications: SC-200, SC-900, AZ-500, SC-300, SC-400.
• Certifications such as CEH, CISSP, CompTIA CySA+, or others.

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ProArch is seeking a skilled Java Full Stack Developerto join our dynamic team. You will be responsible for developing and maintaining high-performance software solutions that deliver value to our clients. A strong understanding of both front-end and back-end technologies is essential for this role.

Key Responsibilities:

• Design, develop, and deploy robust, scalable, and secure applications.
• Work closely with product managers, designers, and other stakeholders to gather requirements and deliver exceptional software solutions.
• Build high-quality, reusable, and maintainable code across the stack.
• Troubleshoot and optimize existing applications for performance and scalability.
• Participate in code reviews and contribute to team knowledge sharing.
• Stay current with emerging technologies and trends in software development.

• Bachelor's degree in Computer Science or a related field.
• A minimum of 5-8 years of experience in software development, with a focus on full-stack development.
• Proficient in Java, Spring Framework, and Hibernate.
• Experience with front-end frameworks such as Angular, React, or Vue.js.
• Strong knowledge of RESTful API design and development.
• Experience with database technologies such as MySQL, PostgreSQL, or MongoDB.
• Familiarity with Agile methodologies and version control systems (Git).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work collaboratively in a team environment.
• Experience in cloud technologies (AWS, Azure, or GCP) is a plus.
• J2EE with Spring framework
• HTML/JS/JSP knowledge is mandatory
• Healthcare domain knowledge is an added advantage
• Core Java (1.8 & above), J2EE, Spring and Spring Boot Frameworks,
• RESTful API design and microservices architecture using spring boot,
• RDBMS, Postgres

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Proarch is Looking for an experienced Shift Lead to join our team, focusing on cloud and infrastructure support. This role combines hands-on technical responsibilities with essential shift management tasks. In addition to performing regular support duties, the Shift Lead will oversee service level adherence, maintain team accountability and serve as the primary point of contact for the team during critical situations.

Responsibilities:

• Lead and monitor the team and oversee the SLA.
• Track key performance indicators (KPIs) and generate reports.
• Provide expert troubleshooting for MS Azure, M365 Suite and Azure virtual desktop.
• Deliver L1 and L2 IT support and guidance to clients.
• Update all IT incidents and requests in the IT Service Management system.
• Analyze and diagnose various IT issues, including hardware, software, server, network, and security concerns.
• Escalate unresolved issues appropriately, ensuring cross-team collaboration.
• Engage in technical discussions and provide consultations with both clients and internal teams.
• Maintain and update technical documentation to reflect current best practices.
• Exhibit a strong focus on client satisfaction and deliver exceptional customer service consistently.
• Participate in 24/7 rotational shifts as required.
• Keep abreast of new cloud technologies and solutions related to Azure.

• Minimum of 7 years in cloud and IT Support.
• Minimum 1 year of experience in Team management and Monitoring, maintaining the SLA.
• Proficiency in Microsoft Azure and M365 with relevant certifications (e.g., MS-102, AZ-104, AZ-800/801).
• Participate in 24/7 rotational shifts as required.
• Experience with MS Intune, MDM/MAM, and related technologies for remote device management.
• Must have strong knowledge of Windows server administration and network management, including firewalls and VPNs.
• Proficiency in generating and analyzing reports, with strong knowledge of Excel and data visualization techniques.
• Experience with databases, including the ability to run queries.
• Familiarity with Remote Desktop and Azure Virtual Desktop for effective remote support.
• Excellent Communication skills.
• Familiarity with Cisco and Barracuda devices, Meraki along with good network troubleshooting skills.

• Competitive Salary
• Excellent career development opportunities
• Health Insurance
• Work from home opportunity
• Certification Policy

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ProArch is seeking a skilled Senior Kafka Developer with AWS experience to join our innovative team. In this role, you will be responsible for designing, developing, and managing Kafka-based solutions that improve our data streaming capabilities and support our cloud infrastructure on AWS.

Key Responsibilities:

• Design, develop, and implement Kafka streams and data pipelines to facilitate real-time data processing and analytics.
• Integrate Kafka with various data sources and sinks, ensuring data flow across different applications.
• Work alongside data architects and engineers to optimize data flow and storage patterns in AWS.
• Monitor and troubleshoot Kafka clusters, ensuring high availability and reliability of services.
• Implement security measures and manage data governance to protect sensitive information.
• Collaborate with cross-functional teams to define and refine requirements for data processing functionalities.
• Document data pipeline designs, workflows, and operational processes for reference and knowledge sharing.

To be successful in this role, candidates should possess the following qualifications:

• 4+ years of experience in developing applications using Kafka.
• Strong understanding of AWS services such as Kinesis, S3, EC2, Lambda, and CloudFormation.
• Proficient in programming languages like Java, Scala, or Python.
• Experience with data modeling and schema design using Avro or JSON.
• Familiarity with monitoring tools for Kafka, such as Confluent Control Center or Grafana.
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to work in a team-oriented environment.
• Knowledge of data governance, security, and compliance frameworks is a plus.

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Join ProArch as a Cloud Support Engineer, where you will play a crucial role in supporting our clients’ cloud infrastructure and services. You will be involved in diagnosing and resolving issues related to cloud technologies and ensuring seamless integration and operation of cloud applications.

Your responsibilities will include providing L1 and L2 support for clients, troubleshooting MS Azure, M365 products, managing email migrations, and offering guidance on Azure cloud. You will be a pivotal part of a team dedicated to delivering high-quality tech support and customer service.

Key Responsibilities:

• Provide expert troubleshooting for MS Azure, M365 Suite and Azure virtual desktop.
• Deliver L1 and L2 IT support and guidance to clients.
• Update all IT incidents and requests in the IT Service Management system.
• Analyze and diagnose various IT issues, including hardware, software, server, network, and security concerns.
• Escalate unresolved issues appropriately, ensuring cross-team collaboration.
• Engage in technical discussions and provide consultations with both clients and internal teams.
• Maintain and update technical documentation to reflect current best practices.
• Exhibit a strong focus on client satisfaction and deliver exceptional customer service consistently.
• Participate in 24/7 rotational shifts as required.
• Keep abreast of new cloud technologies and solutions related to Azure.

• Minimum of 5 years in an IT Service Desk, Cloud Support, or Infrastructure Admin role, preferably in an MSP environment.
• Proficiency in Microsoft Azure and M365 with relevant certifications (e.g., MS-102, AZ-104).
• Participate in 24/7 rotational shifts as required.
• Experience with MS Intune, MDM/MAM, and related technologies for remote device management.
• Strong knowledge of Entra (Active Directory), Windows server and hypervisor administration, and network management, including firewalls, switches and VPN.
• Familiarity with Remote Desktop and Azure Virtual Desktop for effective remote support.
• Excellent Communication skills
• Familiarity with Cisco and Barracuda devices, along with good network troubleshooting skills
  
  

• Competitive Salary
• Excellent career development opportunities
• Health Insurance
• Work from home opportunity
• Certification Policy

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Summary:

We are seeking a detail-oriented and proactive Operations Analyst to join our finance team.

The Operations Analyst will be responsible for overseeing and managing payment processes, ensuring accuracy and compliance, and providing essential support to the finance department.

This role involves working closely with internal teams and external clients to streamline payment procedures and maintain financial accuracy.

Key Responsibilities:

• Payment Processing: Efficiently handle the processing of payments, including verifying transaction details, ensuring accuracy, and updating financial records.
• Follow-Up: Monitor outstanding payments and coordinate follow-ups with clients or internal departments to ensure timely receipt of funds.
• Reconciliation: Perform reconciliation of bank statements and financial records, ensuring that all transactions are accurately recorded.
• Data Management: Maintain and update databases with accurate payment information and transaction details.
• Reporting: Prepare regular reports on payment statuses, outstanding balances, and any discrepancies, ensuring transparency and accuracy.
• Compliance: Ensure all payment processes adhere to company policies, legal standards, and relevant regulations.
• Support: Provide administrative and operational support to the finance team, including addressing inquiries and resolving payment-related issues.

• Bachelor's degree in related field

• Proven experience in payment processing, financial reconciliation, or similar operational roles.
• Strong attention to detail and excellent organizational skills.
• Proficiency in financial software and databases.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Strong communication and problem-solving skills.
• Knowledge of financial regulations and compliance procedures is a plus.

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ProArch is a global technology services provider and an emerging leader in Cloud Solutions, Data and AI, Cyber Security and Software Quality Assurance. We are looking for an Accounts Payable Specialistto join our team.

Responsibilities:

• Define and implement accounts payable processes for accuracy of invoices, payments, and expense reports
• Ensure timely and accurate completion of month-end and year-end financial close
• Develop and maintain effective financial planning processes, including budgeting, forecasting, and financial analysis
• Foster collaboration and communication within the global finance team to ensure successful implementation of standardized processes.
• Implement and maintain internal controls to ensure compliance with financial regulations and company policies
• Create a unified process for managing AP across all regions to improve efficiency and consistency.
• Simplify and standardize vendor contracts to reduce complexity and enhance compliance
• Automate AP processes to increase efficiency, reduce errors, and free up staff for more strategic tasks.
• Reduce AP costs through improved processes and automation
• Optimize payment terms to improve DPO without damaging vendor relationships.
• Mitigate risks such as non-compliance, fraud, and vendor instability.
• Ensure readiness to quickly integrate AP processes into newly acquired organizations in case of M&A
• Support the CFO and executive team in strategic decision-making by providing financial analysis and insights
• Timely preparation and Analysis of Global reports.

• Chartered Accountant (CA) degree/MBA Finance/Equivalent degree in Finance, Accounting or related field
• Minimum 8 years of experience in accounting and financial planning
• Strong knowledge of accounts payable processes and best practices
• Exposure to Netsuite would be a definite plus. Experience in implementing automation would be an added advantage.
• Experience in financial analysis and forecasting
• Excellent understanding of financial regulations and compliance
• Proficiency in financial software and MS Excel
• Ability to manage and lead a team
• Strong analytical, problem-solving, and communication skills
• Attention to detail and accuracy
• Ability to work in a fast-paced and dynamic environment
• CPA or CMA , Six Sigma certification is a plus

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ProArch is hiring a skilled Azure Data Engineer to join our team. As an Azure Data Engineer, you will be responsible for designing, implementing, and maintaining data processing systems using Azure technologies. Additionally, you will collaborate with cross-functional teams to understand business requirements, identify opportunities for data-driven improvements, and deliver high-quality solutions. If you have a strong background in Azure data tools and technologies, excellent problem-solving skills, and a passion for data engineering, we want to hear from you!

Responsibilities:

• Design, develop, and implement data engineering solutions on the Azure platform
• Create and maintain data pipelines and ETL processes
• Optimize data storage and retrieval for performance and scalability
• Collaborate with data scientists and analysts to build data models and enable data-driven insights
• Ensure data quality and integrity through data validation and cleansing
• Monitor and troubleshoot data pipelines and resolve any issues
• Stay up-to-date with the latest Azure data engineering best practices and technologies

• Excellent communication skills
• Strong experience in Python/Pyspark
• The ability to understand businesses concepts and work with customers to process data accurately.
• A solid of understanding Azure Data Lake, Spark for Synapse (or Azure Databricks), Synapse Pipelines (or Azure Data Factory), Mapping Data Flows, SQL Server, Synapse Serverless/Pools (or SQL Data Warehouse).
• Experience with source control, version control and moving data artifacts from Dev to Test to Prod.
• A proactive self-starter, who likes deliver value, solves challenges and make progress.
• Comfortable working in a team or as an individual contributor
• Good data modelling skills (e.g., relationships, entities, facts, and dimensions)

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ProArch is on the lookout for a talented Data Scientist to enhance our innovative team. The successful candidate will be responsible for designing and implementing predictive models, analyzing complex datasets, holds working knowledge of statistics, mathematics, and data science programming languages (e.g., SQL, R, Python), and have executed multiple projects taking ML concepts to production. 

Your primary responsibilities will be performing statistical analyses, running custom SQL queries, and identifying patterns and trends that can improve the efficiency and usability of our products and services. You will also be expected to maintain and improve our data infrastructure and tools. Data Scientists are also expected to have good working knowledge and understanding of data engineering techniques, ETL, and ELT.

Key Responsibilities:

• Work with stakeholders to identify key metrics and opportunities for improving business processes, products, and services.
• Perform EDA (exploratory data analysis)
• Expertise in NLP and NLG.
• Good knowledge and understanding of LLM and its techniques, like RAG, RLHF, Prompt Tuning, etc. 
• Good understanding of ML Ops, LLM Ops, and/or FM Ops.
• Build, deploy, and maintain data management systems and back-end data infrastructure for our business intelligence pipeline.
• Create data visualizations, reports, dashboards, and data audits.
• Design, train, and implement machine learning algorithms.
• Leveraging techniques like the ensemble to create high-performing ML Models.

• Bachelor's degree in data science, data analytics, or related field
• Master's degree or Ph.D. in a quantitative field, such as statistics, computer science, mathematics, or engineering
• Proficiency in Python, R, C#, Java, or Kotlin
• Knowledge of data science toolkits such as R, NumPy, and MatLab
• Experience with big data analytics technologies such as Spark/Databricks and Hadoop
• Experience with data visualization tools such as PowerBI and Tableau
• Expertise in data mining and machine learning
• Working knowledge of statistical models and business intelligence
• Familiarity with cloud-based infrastructure
• Ability to store and process unstructured data with NoSQL databases and machine learning models

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ProArch is currently seeking an experienced Senior Inside sales Leads to accomplish our aggressive growth strategies. This role requires a seasoned professional, skilled at building impactful relationships and at working across organizational boundaries, influencing key stakeholders, and driving ProArch growth imperatives. We are looking for an experienced professional, with the right mix of technical and business exposure, to focus on achieving and exceeding revenue and performance goals.

The ProArch ISR is a critical one because they are the first impression a buyer will have with ProArch. You set the stage for ProArch being able to deliver meaningful value from day one. This role enables you to unleash your creativity for how to identify, communicate, and capture the attention of our buyers in a memorable way that adds value as they travel along their decision journey, looking for a partner to help them grow their business.

You will be an integral part of all inbound and outbound revenue-building programs and activities. As a key member of the SDR team, you will develop value-based connections with prospects and help cultivate stronger, more meaningful relationships with existing customers. As you develop and fine-tune prospecting strategies, you will also work with Account Managers and Account Executives on key accounts, helping them build more value using cross-selling and upselling techniques.

A significant part of this role is about building connections early in the buyer’s decision journey. Buyers are typically 80% through their decision journey before they want to talk with a sales rep. Your main role is to be with them during the 80%, helping them along their journey by being helpful and offering them information, insight, and support when and where needed so that they can make the best decision possible for their business. By doing so, the goal is to get them to say “yes” to a meeting with a ProArch Account Manager or Account Executive.

You own this role! As you progress, if you feel changes are needed to make you more successful, bring your ideas to the table for consideration. ProArch is growing quickly, and you are a critical piece to our success. We want you to lead this role and build a career at ProArch, not just “do your job”. And in time, if you find that your aspirations are with moving into a management role, that conversation is welcomed.

Requirements

• Schedule introductory meetings with decision makers such as CIOs, VPs, Directors, etc.
• Identify and penetrate new business opportunities within US market using tools such as LinkedIn Navigator, ZoomInfo, Hoovers, Google, email, plugins and extension tools, social media, contact databases, research, etc.
• Daily customized emails and phone calls to support lead generation.
• Research and identify new prospects within target market to cultivate new leads.
• Create, manage, and cleanse lists.
• Conduct follow-up in a systematic manner to develop prospects and advance the sales process.
• Research and understand market drivers and trends that impact buyers.
• Enter and manage data for new and prospective clients in the CRM (HubSpot), ensuring communications are logged, information is accurate, and documents attached.
• Ability to think-outside-of-the-box in terms of communication methods and prospect research.
• Collaborate with Marketing and Sales on the development of new approaches to driving revenue.
• Work with Sales to track lead through the Sales process and aid in moving it closer to win/lost.
• Promotes a strong sense of urgency for reaching goals and key deliverables.

Targets:

• 4 meetings held per month.
• Understanding of business trends and general industry knowledge of at least one of the following:
• Cybersecurity – MDR, Data Loss Prevention
• Cloud & Infra Services – Azure, Infrastructure MSP
• Power and Energy Vertical (Operational Technology (OT), Industrial Control Systems (ICS)

• 6+ years of experience in relevant IT services aligned to ProArch's services for the North American market
• Willing to work in EST time zone

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Overview:

ProArch is seeking a talented and experienced .NET Backend Developer to join our development team. As a Backend Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. You will work closely with other developers and cross-functional teams to deliver scalable and reliable solutions that meet our clients' needs.

Responsibilities:

• Design, code, and test software applications using the .NET framework and C#.
• Collaborate with teammates and stakeholders to understand project requirements and translate them into technical solutions.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Troubleshoot and debug issues, and provide timely resolutions.
• Optimize application performance and scalability.
• Contribute to the continuous improvement of development processes and best practices.
• Stay up-to-date with emerging technologies and trends in the software development industry.

• Bachelor's degree in computer science or related field.
• 5+ Years of proven experience as a .NET Backend Developer or similar role.
• Strong knowledge of the .NET framework and C# programming language.
• Experience with Net 8, REST API.
• Proficient in SQL and database design.
• Experience with version control systems (e.g., Git).
• Understanding of software development principles and best practices.
• Excellent problem-solving and analytical skills.
• Ability to work effectively in a team environment.
• Strong communication and collaboration skills.

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At ProArch Cybersecurity, our customers are our lifeblood, and our service delivery revolves around enhancing our customers' businesses by providing tailored defense strategies, proactive offensive testing, and strategic risk measurement, all supported by the latest automation technology. We are dedicated to creating an innovative environment that exceeds service reliability, efficiency, and trustworthiness expectations while delighting customers along the way. We aim to predict and reduce threats intelligently, ensuring ongoing protection for our clients and leveraging their insights to offer world class "Advanced Resilience" cybersecurity protection. Internally, we prioritize efficient processes, automation, service reliability, proactive vigilance, and providing the utmost value to our clients.

The Senior Program and Project Manager will be critical in helping us achieve these goals by combining tactical project management with strategic program oversight. This dual-role position will ensure exceptional client experiences and drive long-term improvements in our managed security services.

Competencies

Business – Project

• Project Planning and Execution: Develop and manage detailed project plans, including timelines, milestones, and deliverables.
• Resource Management: Allocate resources effectively, manage budgets, and track project expenses.
• Collaborate with sales, pre-sales and all parties involved in the customer acquisition process to ensure point of sale expectations and delivery expectations are aligned.
• Risk Management: Identify potential risks and develop mitigation strategies ensuring collaborative communication to all affected parties
• Client Communication: Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations, to include escalating issues affecting the customer experience.
• Quality Assurance: Ensure all project deliverables meet the highest quality standards and client requirements.

Business – Program

• Strategic Planning: Develop and maintain the program roadmap, ensuring alignment with organizational goals and long-term client satisfaction.
• Coordination and Integration: Oversee multiple related projects, ensuring they align with the program’s overall objectives.
• Stakeholder Engagement: Engage with senior leadership, sponsors, and key stakeholders to secure support and resources.
• Governance and Compliance: Ensure all projects adhere to organizational policies, standards, and regulatory requirements.
• Performance Monitoring: Track the progress of the entire program and implement performance metrics to measure success.

Desired Behaviour Characteristics

• Leadership: Lead and provide guidance to delivery team members during projects, ensuring strategic alignment of project goals with business objectives.
• Ownership: Demonstrate ownership of tasks by escalating as needed and taking full responsibility for the project’s success.
• Proactive Problem-Solving: Identify opportunities for innovation and implement strategies to reduce the severity and likelihood of issues recurring.
• Client Focus: Develop and implement strategies to improve the overall client experience during security service handoff, active projects to delivery completion.
• Adaptability: Thrive in a small, fast-paced environment as a self-starter and be comfortable learning new technologies quickly.
• Collaboration: Collaborate with teams across the organization to address client needs.
• Discipline: Define and follow a disciplined workflow and produce deliverables under tight schedules.
• Continuous Improvement: Foster a culture of continuous improvement by integrating feedback from clients and teams into future projects and programs.

Technical

• Lifecycle Management: Direct full project lifecycle management of large-scale projects.
• Standardization: Implement project standards across projects for consistent service delivery. This includes system and reporting necessary to efficiently manage multiple projects and efficiently report status and completion estimates.
• Documentation: Create comprehensive deployment plans and document project lessons learned.
• SOC Monitoring: Many projects resolve around Security Operations Center (SOC) monitoring, you should have a good understanding of how to manage transitions to steady-state operations.
• Methodology Refinement: Refine our methodology based on industry best practices with continuous feedback and well-defined metrics to drive improvement.
• Technology Awareness: Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and best practices.
• Technical Proficiency: Knowledge of security platforms (e.g., SIEM, EndPoint Detection, Identity Detection, Email Security, Network Security) and cloud-based networks. Prefer experience in a SOC or MDR operation.

How Your Success Will Be Measured

• Project Success: Completion of projects on time, within budget, and to the satisfaction of stakeholders.
• Client Satisfaction: Positive feedback from clients regarding the delivery and outcomes of security services.
• Innovation: Successful identification and implementation of innovative solutions and process improvements. Provide these through demonstrable improvements in processes and methodologies based on feedback and performance metrics.
• Risk Mitigation: Maintain, communicate and keep updated and active risk register of individual and project portfolio risks and mitigation strategies and communicate that with stakeholders and needed.
• Strategic Alignment: Alignment of projects and programs with organizational goals and strategic objectives.

• Education: Bachelor’s / Master's degree in Information Technology, Cybersecurity, Business Administration, or a related field. Master’s degree preferred.
• Experience: Minimum of 7-10 years of project management experience, including program management. Experience with agile as well as waterfall and other project management methodologies.
• Certifications: ITIL, PMP/Prince 2, Lean Six Sigma, PgMP, CISM, CISSP, or relevant certifications are highly desirable.
• Skills: Strong leadership, communication, and interpersonal skills. Ability to manage multiple projects and programs simultaneously. Proficiency in project management tools and methodologies. Have a passion for delighting customers and be their advocate.
• Attributes: Detail-oriented, strategic thinker, proactive problem-solver, and client-focused.

·        401k with Company match

·        14 days Paid Time Off

·        Health Savings Account

·        Term Life Insurance

·        Short-Term and Long-Term Disability coverage

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The Project Manager (PM) works with the PreSales and Sales teams to initiate the start of a technical implementation. Following the methodology set in place, the PM utilizes internal systems to create, track and update the defined scope of work and specific tasks. Critical to the position is the level of communication between the PM, the client, the internal resources, the sales team, consultants, and vendors. Projects range in size and complexity and there will be multiple projects in flight at any given time. Status updates internally and externally are expected on a weekly basis, with project close out and profitability reports due at the end of each project.

Responsibilities

Projects

·        Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.

·        Explains and presents complex ideas.

·        Ensures project documents are complete, current, and stored appropriately.

·        Prepares for engagement reviews and quality assurance procedures.

·        Reviews deliverables prepared by team before passing to client.

Management

·        Manages day-to-day operational aspects of a project and scope.

·        Manages own time and that of others; develops plans for work activities over the medium/long term.

·        Identifies resources needed and individual responsibilities.

·        Effectively applies our methodology and enforces project standards.

·        Uses knowledge to focus work and drive improvements.

Issues

·        Minimizes our exposure and risk on projects.

·        Anticipates potential objections and prepares the case accordingly.

·        Anticipates internal/external business issues and developments.

·        Anticipates patterns and links; looks beyond the immediate problem to the wider implications.

Technical Understanding

·        Possesses a general understanding in the areas of network, server, virtualization, and desktop design.

·        Maintains awareness of new and emerging technologies and the potential application on client engagements.

Project Accounting

·        Tracks and reports project team hours on a weekly basis.

·        Manages project budget.

·        Follows up with clients, when necessary, regarding change orders.

·        Manages costs, profitability, and utilization for assigned projects.

·        Prepares cost and profitability reporting, actual versus budget, including analysis.

Client Management

·        Manages day-to-day client interaction on projects.

·        Sets and manages client expectations.

·        Develops lasting relationships with client personnel that foster client ties.

·        Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

·        Outstanding verbal and written communication skills

·        Bachelor’s degree or equivalent combination of education and experience

·        Five plus years of experience as a Project Manager

·        Experience across a broad spectrum of IT project requirements and solutions

·        Previous work managing projects for external clients

·        Solving problems with political agility

·        Experience with project management tools and methodologies

·        Certification as a Project Management Professional (PMP), optional

·        Health insurance coverage with Vision and Dental options

·        Mileage and business expense reimbursement

·        401k plan

·        Paid holidays and vacation

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We are seeking a motivated and results-driven Cloud Sales professional to join our sales team. As a Cloud Sales, you will be responsible for selling cloud-based solutions and services to clients. Your primary focus will be to build and maintain strong relationships with clients, identify their needs, and provide them with tailored cloud solutions. In this role, you will collaborate with cross-functional teams to ensure successful delivery of cloud projects and achieve sales targets. If you have a passion for technology, excellent communication skills, and a proven track record in sales, we would love to hear from you.

Responsibilities

• Identify and approach potential clients to promote our cloud solutions and services
• Build and maintain strong relationships with clients, understanding their business needs and goals
• Collaborate with technical teams to develop tailored cloud solutions for clients
• Present and demonstrate our cloud offerings to clients, highlighting the key benefits and value proposition
• Negotiate and close deals, ensuring customer satisfaction and timely delivery of services
• Manage a sales pipeline, track and report sales activities and results
• Stay up-to-date with the latest cloud technologies and market trends
• Attend industry events and networking opportunities to expand your professional network

• 3+ Years of experience in cloud sales
• Strong knowledge of cloud computing technology and solutions
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Proven track record in achieving sales targets
• Self-motivated and driven to succeed in a competitive sales environment
• Strong problem-solving and negotiation skills
• Ability to work well in cross-functional teams
• Bachelor's degree in business, marketing, or a related field (preferred)

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Overview:

We are looking for a talented .NET Full stack Developer. The successful candidate will be responsible for developing and maintaining software applications, ensuring high performance and responsiveness to requests from front-end components. You will collaborate with other developers and team members to deliver high-quality software solutions that align with our business goals.

Responsibilities:

• Design, develop, and test software applications using C# and .NET framework.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Write clean and efficient code while following best practices and coding standards.
• Perform unit testing and debugging to ensure the quality and stability of the applications.
• Participate in code reviews to ensure the adherence to coding standards and quality guidelines.
• Work with project managers and stakeholders to ensure timely and successful project delivery.

• Have a bachelor’s degree with a minimum of 4+ years of relevant work experience
• Strong experience developing with C# .NET 4.8 and higher technologies
• Strong experience in relational database concepts and experience in MS SQL
• Experience in HTTP, ASP.NET, MVC.NET, HTML5, CSS, javascript, Web API, JWT, OAuth2, JSON, REST, SOAP
• Experience in Entity Framework 6 through EF Core
• Experience using the most recent versions of Visual Studio, SQL Server Management Studio, TFS/Azure DevOps

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