Overview

About the Role - We are seeking a Shopper Product Manager to own the vision and execution of how we give shoppers and customers fair and efficient resolutions when orders do not go to plan. You will own the customer experiences, intelligent systems, and supporting workflows that allow us to act on customer order issues and optimize appeasement and refund spend each year. 

About the Team -The Shopper Team provides high quality, fast, and reliable fulfillment for Customers, creates competitive and reliable earnings opportunities for Shoppers, and enables omni-channel, flexible and efficient fulfillment services for our retail partners. We work closely with engineering, machine learning, operations, design data science, research and cross functional teams across the company, to deliver a growing range of high quality products and solutions. 

About the Job 

• Lead a cross-functional team of engineering, machine learning, data science, operations, design, research, marketing, and more
• Drive product definition, strategy, and long term vision for initiatives across shoppers, customers and retailers
• Identify the biggest problems and drive new feature development from start to finish
• Run user research, usability studies, data-driven experiments to inform product direction
• Work closely with Customer Support org to improve the support experience across our marketplace
• Partner with Engineering, Machine Learning, Design and Data Science teams to build, experiment, iterate and launch product features and optimization models that can strike the right balance between efficiency and user experience in key areas such as chat automation and appeasements
• Consistently integrate behavior data and customer feedback into key product decisions
• Communicate product plans, benefits and results to all audiences - within teams, company, to users, press etc.

About You

Minimum Qualifications

• Proven track record of delivering impactful consumer products, leveraging data and user experience considerations
• Demonstrated ability to solve complex problems involving nuanced tradeoffs by crafting data informed solutions and thinking from first principles
• Experience partnering deeply with partners across different functions such as Operations, Machine Learning and Business Development
• Demonstrated ability to balance short term execution with long term strategy

Preferred Qualifications

• Experience in ecommerce or marketplaces
• Experience partnering with ML, leveraging LLMs
• Experience in building and executing on multi-year strategy

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

At Acquia we are proud that our company’s founder Dries Buytaert created Drupal and that we are one of the biggest contributors to this powerful open-source content management framework. Acquia’s powerful portfolio has been lauded as one of the best DXPs in the world in both the Forrester Wave and Gartner Magic Quadrant.

Acquia is seeking a Product Manager to join our Developer Experience team with the experience and drive to ensure Acquia’s award-winning platform exceeds the needs of customers who are passionate about Digital experiences. You have experience working in an enterprise organization and you have been exposed to digital experiences, ecommerce, infrastructure / hosting tools and services, saas or paas platforms. 

Expectations of the role

You will gain a deep understanding of the business landscape and be able to make sound decisions based on this understanding. You should be able to articulate the platform’s value proposition clearly and convincingly, driving buy-in from stakeholders across the organization. Further, you will need to navigate the complexities of business models that Acquia’s platform enables.

You should be able to identify potential market trends, understand their impact, and incorporate this foresight into the developer experience strategy. This will require you to balance the competing demands of various stakeholders while ensuring the products’ viability and competitiveness.

You possess a deep understanding of underlying technology stack, architecture, and system design principles. This includes continuous integration / continuous deployment, content management systems, Git, conversing with Apis, microservices, and platform-as-a-service (PaaS) models. Further, with data playing a significant role in decision-making, you should be comfortable with data analysis and interpretation. 

What you will bring

• 2-3+ years of Product Management experience.
• Experience working with and gathering business requirements from customers, competitive analysis, and/or the market at large
• Experience in building and/or managing digital experiences (such as websites, applications, mobile apps, integrations, e-Commerce platforms, etc.) 
• Comfortable in a highly collaborative, cross-functional team environment.
• Highly motivated, organized self-starter that can manage multiple projects simultaneously.
• Ability to take initiative and carry projects from start to finish.
• Independent and quick learner with exceptional attention to detail.
• Ability to be flexible and successful within a fast-paced and goal-driven environment.
• Experience in Agile & Scrum methodologies of product development including extensive experience gathering, detailed requirements and writing functional designs.
• Passionate about building relationships with both internal and external stakeholders.
• Proficiency in tools of your trade i.e., JIRA and Confluence, Trello, Miro, productplan etc.
• BA/BS in Computer Science, Computer Engineering, or equivalent experience. 
• Bonus points: Understanding of developer experience products/tools, content management systems (CMS, especially Drupal) and/or digital experience platforms (DXP)

How you will lead

• Set a bold product vision, strategy, success metrics and roadmap for execution
• Internalize and deeply understand Acquia growth strategy and align your team's mission and roadmap with this direction
• Defining the strategy for enterprise business intelligence tools, processes, and capabilities for Drupal Cloud
• Leveraging Acquia and Drupal Cloud data to drive a step change in how we evolve the use of data to make decisions.
• Work cross-functionally with various teams, such as engineering, design, platform PM, product PMs, etc.
• Partnering with our customer facing team to gather feedback on existing tools and help pilot new tools and capabilities.
• You will help to define and execute our Developer Experience strategies and enable revenue-bearing product delivery teams, while partnering with various internal and external stakeholders throughout Acquia
• Demonstrate strong communication and leadership skills with engineering, architecture teams, and business stakeholders
• Inspire and lead your team and others to execute and deliver your vision and solutions to solve our customers’ biggest problems
• Ruthlessly prioritize your team’s backlog to ensure your team is making maximum impact

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Why You’ll Love This Role:

As a Senior Product Manager, Advertising at StockX, you’ll be a key player in transforming how our Sellers and Brands showcase their products to a global audience of 220 million annual visitors across 200+ countries. You will be instrumental in shaping our advertising strategy, focusing on developing Sponsored Asks—a tool designed to help sellers increase product visibility and improve sell-through rates within StockX’s unique marketplace model, which features stock market-inspired Bids and Asks. Your efforts will empower Sellers and Brands to connect with more buyers, maximize sales, and achieve greater returns on their investments. By leveraging StockX’s robust platform, you’ll drive the growth of our advertising products, contributing to the overall success of our marketplace. Your role will be pivotal in scaling advertising solutions like Sponsored Asks and Display Ads as we work towards growing the advertising business to $100MM in annual revenue. You will collaborate cross-functionally with engineering, marketing, and sales teams to create a scalable, impactful advertising platform that supports the goals of both brands and sellers while enhancing the user experience on StockX.

What You’ll Do:

• Lead the development and execution of StockX’s advertising product roadmap, with a focus on Sponsored Asks, Display Ads, and other innovative ad formats.
• Collaborate with engineering, data, and sales teams to launch new advertising products and optimize existing ones to drive revenue growth and improve ROI for advertisers.
• Analyze market trends, customer needs, and competitive offerings to identify new opportunities for product development.
• Partner with marketing and sales teams to create compelling narratives and strategies that position StockX’s advertising offerings as market leaders.
• Regularly present product performance, insights, and recommendations to executive leadership, ensuring alignment with StockX’s strategic goals.
• Drive cross-functional initiatives to enhance the targeting, measurement, and effectiveness of our advertising solutions, leveraging the StockX Insights Platform to provide unparalleled data to advertisers.

About You:

• 5-10 years of product management experience, with at least 3 years in digital advertising or a related field.
• Proven track record of leading and scaling advertising products, preferably in a marketplace or e-commerce environment.
• Strong understanding of ad tech, including CPC bidding models, programmatic advertising, and data monetization strategies.
• Excellent communication skills, with experience presenting to senior leadership and stakeholders.
• Strong analytical and problem-solving skills, with experience using data to drive product decisions.
• Experience working with cross-functional teams, including engineering, marketing, sales, and finance.

Nice to Have:

• Experience with e-commerce marketplaces.
• Experience managing vendor relationships.
• Familiarity with A/B testing and other methods for measuring effectiveness.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the various pay transparency laws/acts, the base salary range is $110,000 to $120,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

As a Senior Product Manager, you'll drive product strategy for our core product and craft amazing product experiences that delight our customers. 

Outcomes

• Help high-performing teams be more productive through the creation of new value and optimization of our existing value.
• Deliver step-change impact on core business metrics. 
• Lead your pod (with the help of an Engineering Manager) to connect with customer opportunities and deliver impactful solutions.
• Drive cross-functional partnerships to delight our customers and grow our businesses.
• Be the voice of the customer both within your product area and more broadly at Superhuman.

SOUND LIKE YOU? ????

Competencies

Our ideal candidate is amazing at:

• Building and refining product strategies across B2B and B2C businesses 
• Deep user experience, design, and product sense
• Driving a high pace of execution and decision-making in a highly ambiguous context with multiple stakeholders and teams
• Collaborating intimately with visionary leaders in ambitious creative environments
• Leading and facilitating product decisions with stakeholders across all levels
• Balancing customer feedback with data-driven insights and product intuition
• Prioritization and feature definition based on impact and effort tradeoffs

This is likely achieved through having 5-8+ years of professional experience on product teams in the B2B and B2C software space. 

Behaviors

Our ideal candidate works like this:

• Product Sense:They're confident in making tough product decisions in a crunch. They seek feedback from others and manage stakeholders at all levels to get to the best outcome quickly. They’re able to weigh and communicate trade-offs and identify risk, while not getting stuck in analysis paralysis.
• Start-to-Finish Ownership: They act as if they are 100% responsible for their own outcomes as well as the outcomes of the company.
• Results Driven: They work tirelessly in pursuit of their results; they quickly take the initiative and own when results are off; they course correct and get scrappy if necessary.
• Customer Zeal: They put the customer first, and bring the customer into every decision you make. They represent the voice of the customer with your team and encourage deeper understanding and empathy.
• High Initiative: They proactively spot, diagnose, and solve problems. They do this without dropping the ball on their core responsibilities.
• Detail-Oriented: They know the numbers and metrics of their business in great detail; they know the answers to questions about their business immediately; they rarely have to ask their team before getting back to you.
• Low Ego: They put the company ahead of themselves. Most of our discussions are about results and how to amplify success.
• Async Communicator: They are highly proficient in written communication. They are not intimidated by long documents and can write accurately and precisely.

Values

Our ideal candidate shares these values:

• Create Delight: They create moments of pleasant surprise.
• Remarkable Quality: They produce work that is striking, worthy of attention, and a contribution to the state of the art.
• Embrace the Extraordinary:They form intentional and bold visions that push the limits, defy the status quo, and inspire results.
• Growth Mindset: They embrace challenges, welcome criticism, and see effort as the path to mastery.
• Grit: They persevere toward challenging goals that may take months or years.
• Proactive Positivity: They demonstrate care and awareness for how your actions and words make others feel. They find ways to move forward from challenges stronger and happier. They choose to interpret situations positively rather than negatively.

SALARY INFO ????

The Senior Product Manager role spans a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role. 

Our starting salaries for this role range from $160,000 - $180,000+. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. 

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking an innovative Product Manager to drive the development of the demand side of our SaaS-enabled B2C marketplace. You will be responsible for understanding customer needs and behaviors, developing strategies to enhance product-led acquisition, retention, and engagement. You will also work closely with the supply side of the marketplace, to collaborate and contribute to the levers that can effectively balance the marketplace dynamics to drive business growth and expansion. This role requires a deep understanding of SaaS platforms, marketplace dynamics, and customer needs. The ideal candidate will be responsible for defining the product vision, developing the roadmap, and ensuring successful execution of product initiatives that drive growth and retention.

This is a 0 to 1 opportunity with a high degree of autonomy and accountability, in a lean startup environment that values action and grit. 

What You’ll Do: 

• Partner with Engineering and Operations to drive effective product discovery to generate meaningful value for our customers through prototypes, experiments, insights, and iteration.
• Collaborate with your Product peers to manage the balance of supply and demand within the marketplace, ensuring a healthy ecosystem for both healthcare facilities on the demand side and healthcare professionals on the supply side.
• Collaborate with client teams to set, meet, and exceed customer expectations, through technology with a platform-led mindset to deliver value to a growing user base at scale. This includes optimizing client onboarding and enhancing user experience to drive and accelerate revenue growth.
• Collaborate with business operational stakeholders on tooling requirements, driving build vs. buy assessment when needed, to create efficiencies for clients as well as the internal team members that support them.
• Conduct user research and competitive analysis to identify trends, opportunities, and customer needs
• Define, implement, and track key performance indicators to measure the outcomes of our solutions. 

What we're looking for

• 8+ years of product management experience working with Engineering teams on SaaS or tech-enabled marketplaces.
• Proven track record for taking products from 0 to 1 (inception to launch)
• Definitive UX/design sensibility
• Executing amidst ambiguity: Structuring the problem, defining the roadmap and metrics, iterating rapidly through experimentation, and delivering value to our customers. 
• Data-driven: Experience defining metrics and running experiments and testing.
• You are a self-starter and have a history of successfully building and managing products that users love.
• Strong problem-solving skills and willingness to roll up your sleeves and wear many hats to get the job done
• Ability to zoom in to the technical details and zoom out to the customer’s operational reality.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations across the company
• Skilled at working effectively with cross-functional teams
• Excellent written and verbal communication skills, and ability to present to customers and executives.
• Previous experience in healthcare preferred
• Experience working with integrating APIs preferred
• Previous experience in high-growth startups is required

The anticipated salary range for this position is $143,865.00 - $201,308.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Employer:                Nextiva 

Position Location:    Scottsdale, Arizona  

Position:                  Senior Product Manager, Oracle Fusion Financials     

Job Duties:  

1. Work on in-house development projects using Oracle Fusion Financials. Provide technical leadership and participate in all phases of the software application development life cycle. Will customize and integrate enterprise solution applications. 
2. Responsible for analyzing, modifying, and supporting the Oracle Cloud ERP (GL, FA, CE, Intercompany) and other non-Oracle applications. 
3. Partner with internal business teams to define financial business processes and associated Oracle Fusion system requirements. 
4. Will be responsible for all changes/enhancements in Record to Report/peripheral modules (GL, FA, CE, Intercompany, P2P related), including hands on configurations in these modules. 
5. Promote user adoption by facilitating user acceptance testing and training. Responsible for proactive action regarding quarterly updates, including researching known issues, testing key processes, and educating business SME/business process owners on new functionality. 
6. Create extracts, create, and modify reports using OTBI, BI Publisher, SQL, Hyperion Studio, and Hyperion SmartView. 
7. Identify, understand, and apply usage of SOAP and ReST APIs of Oracle ERP Fusion Cloud delivered Web Services to integrate external systems. 
8. Write financial and accounting-related business requirement documents for reports, interfaces, data conversions and application extensions, and writing end user documentation and training materials. 
9. Resolving/troubleshooting issues over various modules in financials, such as General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets, Subledger Accounting, Project Accounting, or Procurement. 
10. Deliver end-user training, using keen understanding of business, financial and accounting processes, and procedures, as well as the regulatory environment. 
11. Position is based out of Scottsdale, Arizona headquarters, but telecommuting and remote work locations are allowed on a case-by-case basis. 

Job Requirements:     

Education Requirements: Bachelor’s degree in Business Administration, Commerce, Finance, Accounting, or Management Information Systems, or closely related. Employer will accept degree based on foreign degree, or combination of foreign Bachelor & Master’s Degree. 

Experience Requirements: 60 months of experience in job offered, as Senior Software Engineer, Project Analyst, Delivery Module Lead, Delivery Project Lead, or closely related. 

Special skills requirements:  

1. Resolving/troubleshooting issues over various modules in financials, such as General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets, Subledger Accounting, Project Accounting, or Procurement. 
2. Solution designing for roll out of Oracle Applications. Configuring finance modules based on design documents and business requirements. 
3. Development of design documents in accordance with appropriate Oracle AIM methodology. 
4. Gathering business requirements and working on customization as required. Creating end-to-end setups for General Ledger, Payables, Receivables, Fixed Assets, and Cash Management. 
5. Test functionality of the application relative to any new change requests to existing processes. Lead regression testing of application after any releases of upgrades or major patches. Conducting gap analysis to understand as-is and to-be scenarios. 
6. Identifying business requirements and aligning them to Oracle Cloud Financials functionality. 
7. Preparing and documenting test plans, unit testing, and system integration testing. 
8. Development of design documents at various stages in accordance with the Oracle Unified Method. 

Salary:   Available upon request 

Work Schedule:   40 hours/week  

Qualified applicants send cover letter and resumes to: Nextiva, Lisa Fitch, Sr. Manager, Benefits & People Operations, lisa.fitch@nextiva.com, ref job# RV01. EOE.  

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Role:

As the Senior Product Manager for the Customer Data engineering team at Invoca, you will be at the forefront of shaping and executing our customer data vision, strategy, and roadmap. You will work closely with cross-functional teams to optimize Invoca’s powerful data and analytics to enhance customer experiences, optimize data management, and further drive actionable insights. Your technical prowess will be pivotal in ensuring that our data infrastructure and strategies align with our business objectives and ever-changing customer needs.

You Will:

You will partner with a newly forming team of engineers focusing on Invoca’s customer data strategy and the underlying platform capabilities.  You will ensure that our product priorities and investments deliver maximum impact for our customers and internal stakeholders to expand our industry leadership and platform capabilities. You will report to the Director of Product Management and play a key role on the product development team focusing on customer value delivery and fostering a culture of innovation and collaboration. 

As a Senior Product Manager, you'll engage in full-lifecycle product management, crafting and executing Invoca’s strategy for collecting, storing and categorizing customer data to meet our growing client needs. You'll be working closely on, and with, small scrum teams in an agile environment to break-down requirements, create and prioritize stories and features executing this data strategy. You will help define a product vision and blueprint by informing the roadmap with new ideas to improve existing functionality, introduce new features and open up new market and revenue opportunities.

Integrating a mindset that balances long-term thinking with short-term execution, you will collaborate with our product development and go to market teams to:

• Define and implement the company’s customer data strategy, focusing on balancing standards with flexibility, ensuring data quality, and alignment with Invoca’s long-term goals
• Develop and execute a roadmap for leveraging best practices from CDPs to improve our customer data management and analytics
• Collaborate with engineers, data scientists, and other stakeholders to ensure Invoca’s data is effectively utilized for customer segmentation, personalization, and analytics through platform capabilities and best practices
• Work closely with engineering, marketing, sales, and customer success teams to gather requirements and deliver data solutions that address business needs
• Facilitate communication and coordination between teams to ensure alignment on data initiatives and objectives
• Build consensus and coordinate product development with engineering - acting as product owner for an agile development scrum team
• Manage the product lifecycle from concept to launch, including requirements gathering, user stories, and prioritization
• Work closely with our UX Designers, Marketing and Customer Success teams to integrate usability studies, market analysis and customer research into product requirements to ensure products meet customer needs and exceed customer expectations
• Collaborate with the Data Science team to further our use of AI in offering customer-centric solutions 
• Ensure that data management practices comply with relevant regulations and standards (e.g., GDPR, CCPA)
• Track and analyze the performance of data strategies and CDP initiatives, using metrics and customer feedback to drive continuous improvement
• Stay up-to-date with industry trends, emerging technologies, and best practices related to data management and CDPs
• Evaluate new tools and technologies to enhance our data strategy and capabilities

You will do all this by striking the right balance between an agile, start-up environment (speed and flexibility) and the processes necessary as companies grow and scale (process and rigor).

You Have:

• 3-5 years of experience in product management, with a focus on technical products and data management
• At least 1+ year of experience working with Customer Data Platforms or executing data strategy for a SaaS platform
• Deep understanding of Customer Data Platforms, data integration, and data management technologies
• Experience with CDP tools such as Segment, BlueConic, Tealium or similar is highly desirable
• Experience in conversation intelligence is a plus
• Experience with pricing and packaging is also a plus
• Excellent analytical, problem-solving, and decision-making skills
• Strong ability to translate complex data concepts into actionable strategies and solutions
• Proven experience leading cross-functional teams and managing stakeholder relationships effectively - ideally at multi-product companies
• Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively
• Well versed in agile methodologies and tools and experience working in an agile/scrum environment
• Demonstrated skills in gathering detailed requirements, identifying elegant solutions to complex problems, organizing resources, and scheduling risk management
• Ability to thrive in a fast-paced environment where continuous improvement and innovation is key
• Strong technical aptitude, business sense, product common sense, and curiosity combined with an authentic love for products, people, and innovation

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare -Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical -We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range - Salary Range $120,000-$160,000 / plus bonus potential

  This role is remote and open to candidates located in the United States and Canada. Please note that we are unable to provide visa sponsorship for this position.

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#LI-Remote

Overview

About the Role

We are seeking a senior product manager to build and extend the data platform we leverage to power our ads and insights businesses that service over 5,000 CPG brands a day. 

You will work in collaboration with R&D, data science, data engineering and commercial leadership, to build the foundation that powers how we surface data to internal and external customers.

This is a unique opportunity to have end to end ownership of a technical platform for the company that is core to our growth. Your portfolio will directly impact how some of the world’s largest CPG brands make investment and strategy decisions.

About The Team

The Advertiser Experience team owns the set of systems that power our advertising facing offerings (inclusive of Instacart Ads Manager, Instacart Ads API, Ads Measurement and Data Pipelines). Our teams own the E2E systems from our back-end platforms and data that power a complex ecosystem of CPGs, retailers, customers, and operators .

We are a passionate team of 100+ engineers, data scientists, designers, marketers and product managers focused on driving growth for CPGs. We work hard to make sure everyone is brought along for the journey as we ship award winning products and services to the industry.

About The Job

• Manage the roadmap and execution for our ads data platform and data pipelines for a diverse set of use cases.
• Drive forward strategy on all aspects of the data platform especially our data sharing practices and ability to derive signal from noise.
• Lead product planning, product & customer discovery, the product development process, effort estimation, and collaboration with teams across the organization (i.e. Data Engineering and Commercial Teams).
• Build and maintain a variety of integrations with a complex ecosystem of 3rd party partners like identity graphs, verification providers, media partners, and clean rooms providers.
• Ensure our ads data platform meets the highest standards for privacy, data protection, and regulatory compliance.
• Intake & validate new ideas through a set of frameworks and drive them into implementable projects.
• Advocate for data quality throughout the entire Ads and Eversight R&D organization, and build tools that allow internal customers to be evangelists themselves.
  
  

About You

Minimum Qualifications

• 5+ years of Product Management experience
• Experience managing data products and data platforms
• Experience working in deeply technical domains with the ability to quickly ramp up when onboarding into new areas
• Experience partnering with technical audiences and “translating” to senior audiences across functions
• Direct experience partnering with Data Engineering and Product teams to identify new roadmap opportunities and improvements
• Ability to manage and align multiple stakeholders
  
  

Preferred Qualifications

• Fluent in core data processing technologies like Airflow, dbt, cloud data warehouses
• Experience in influencing and building out multi year strategy

We are seeking a highly skilled and motivated Product Manager to join our Developer Ecosystem Business Unit. In this role, you will contribute to the development and delivery of products that are essential for the success and growth of the Developer Ecosystem. The Developer Ecosystem is responsible for building and innovating the CX Platform that Nextiva will use to build our 1st party experiences, as well as offering this platform for Developers and ISVs to build customizations for Nextiva applications. In addition, this BU will also offer this Platform as a Service for developers to build CX capabilities into their standalone applications and services. This BU will focus on creating the SDK along with required documentation and samples to enable 1^stparty experiences and a preferred choice for 3^rdparty developers to add CX capabilities.

Key Responsibilities:

• Define and communicate the product strategy in collaboration with senior leadership, ensuring alignment with the company’s mission and goals
• Develop and execute a roadmap that prioritizes feature development and product enhancements
• Collaborate with cross-functional teams to align product development efforts with business goals and revenue targets
• Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
• Execute successful product launches, including collaborating with relevant internal teams on pricing strategies, sales enablement, and marketing efforts
• Monitor post-launch performance and gather feedback for iterative improvements
• Act as the voice of the customer for the product, ensuring customer needs and feedback are central to product decisions
• Build trust and influence with key stakeholders and various parts of the business

Qualifications:

• Bachelor’s degree in Engineering, Sciences, Business Management, or a related field from a recognized university
• Proven experience in Product Management and Software Development at scale
• Experience in building platforms for developers in the Customer Experience and CRM space is a plus. Awareness of adjacent spaces like customer service, sales, marketing tools, and e-commerce is an advantage
• Demonstrated ability in Agile Development Practices
• Ability to influence without direct authority – orchestrating multiple disciplines that do not report directly to execute towards a shared objective
• Excellent communication and interpersonal skills to collaborate across teams and present to stakeholders
• Strategic thinker with a track record of successfully bringing software products to market
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $104,000 - $184,900. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiringrange.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-XX   #LI-Remote

We are seeking a highly skilled and motivated Product Manager to join our Developer Ecosystem Business Unit. In this role, you will contribute to the development and delivery of products that are essential for the success and growth of the Developer Ecosystem. The Developer Ecosystem is responsible for building and innovating the CX Platform that Nextiva will use to build our 1st party experiences, as well as offering this platform for Developers and ISVs to build customizations for Nextiva applications. In addition, this BU will also offer this Platform as a Service for developers to build CX capabilities into their standalone applications and services. This BU will focus on creating the SDK along with required documentation and samples to enable 1^stparty experiences and a preferred choice for 3^rdparty developers to add CX capabilities.

Key Responsibilities:

• Define and communicate the product strategy in collaboration with senior leadership, ensuring alignment with the company’s mission and goals
• Develop and execute a roadmap that prioritizes feature development and product enhancements
• Collaborate with cross-functional teams to align product development efforts with business goals and revenue targets
• Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
• Execute successful product launches, including collaborating with relevant internal teams on pricing strategies, sales enablement, and marketing efforts
• Monitor post-launch performance and gather feedback for iterative improvements
• Act as the voice of the customer for the product, ensuring customer needs and feedback are central to product decisions
• Build trust and influence with key stakeholders and various parts of the business

Qualifications:

• Bachelor’s degree in Engineering, Sciences, Business Management, or a related field from a recognized university
• Proven experience in Product Management and Software Development at scale
• Experience in building platforms for developers in the Customer Experience and CRM space is a plus. Awareness of adjacent spaces like customer service, sales, marketing tools, and e-commerce is an advantage
• Demonstrated ability in Agile Development Practices
• Ability to influence without direct authority – orchestrating multiple disciplines that do not report directly to execute towards a shared objective
• Excellent communication and interpersonal skills to collaborate across teams and present to stakeholders
• Strategic thinker with a track record of successfully bringing software products to market
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes supplemental medical insurance (including prescription coverage, mental health support, and a range of medical services and supplies), dental, vision, disability, life insurance, an Employee Assistance Plan, Flexible Time Off (FTO) for salaried employees, an RRSP employee long-term savings plan through CanadaLife with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

#LI-XX   #LI-Remote

About the Role:

Gusto moves hundreds of billions of dollars per year. The Principal Manager, Payments will be responsible for building technology that helps expand and develop payment rails and payment methods across the US to enable money movement and  solidify our customer ledger and reconciliation platforms for reliability.

About the Team:

This role is part of the Payments team at Gusto that ensures that our 300,000+ small and medium businesses and millions of their employees are getting paid on time, every time. You will be developing our payments systems that are foundational to the payment solutions offered by Gusto. You will work closely with a team of Engineers and Designers, to build the roadmap, set strategic priorities, and ensure the successful implementation of our payments stack.

Here’s what you’ll do day-to-day:

• Create the roadmap and multi-year strategy for the US payment infrastructure to meet key organizational OKRs
• Work cross-functionally with Design, Engineering and Revenue teams to develop, launch and manage/rearchitect payments infrastructure
• Ensure that our existing payments infrastructure moves money in a timely and consistent manner
• Collaborate with partners in Accounting, Legal, Compliance, and Payroll Services to design to enhance our product offerings and serve our customers better
  • Communicate your work across technical and non-technical decision-makers
  • Manage dependencies across other product development teams 
• Conduct market research to inform strategy, measure performance against key indicators, and inform future improvements

Here’s what we're looking for:

• 8+ years of experience in payments or payments related fields including understanding of money movement in the US and integrations with third party payment systems
• Familiarity with payments regulations
• Ability to translate business requirements into technical specifications and work closely with the engineering team to deliver remarkable solutions
• Excellent communication and collaboration skills to bring others along various partners
• High judgment to take decisions based on first principles and be able to make trade-offs

Our cash compensation range for this role is $181,000 to $223,000 in Denver & most remote locations, and $212,000 to $262,000 in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

About the Role: 

The Principal Product Manager is responsible for owning risk management and fraud prevention for our Gusto Global products. This individual will help build the product features and risk capabilities that enable Gusto Global to help US employers on Gusto to safely pay their employees and contractors internationally across tens of countries.

About the Team:

The Payments and Risk team at Gusto ensures that our 300,000+ small and medium businesses and millions of their employees are getting paid on time, every time in a safe manner. You will be our Risk Product Manager who helps enable the Gusto Global teams to scale by developing risk systems, processes and policies that are foundational to our  payroll solutions. You will work closely with a team of Engineers and Designers, to build the roadmap, set strategic priorities, and ensure the successful implementation of our global risk stack.

Here’s what you’ll do day-to-day:

• Build products and services that help manage fraud and credit risk while enabling positive user experiences for Gusto Global products  
• Develop the roadmap of your product area through deep research and understanding of business goals and OKRs
• Work collaboratively with Engineers, Designers,  Product Managers, Fraud/Risk Operations and other stakeholders to bring new products and features to our customers
• Conduct market research to inform strategy, measure performance against key indicators, and inform future improvements
• Model and systematize data-driven decision-making by consistently reviewing KPI dashboards with team while driving transparency and focus on customer and business outcomes

Here’s what we're looking for:

• 6+ years of experience in product management and risk related work
• Experience designing and building risk management platforms that find the balance of loss prevention and user experience
• Knowledge of systems, processes, tools and vendors related to threat detection, payment transactions, operational procedures, and risk scoring
• Ability to make sound risk and customer experience decisions in the absence of data
• Ability to communicate effectively based on audience
• Experience with data structures, analytics, and AI/ML models for risk management is a plus

Our cash compensation range for this role is $153,000  to $191,000 in Denver & most remote locations, and $186,000 to $230,000 in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

Product Manager

About Shipwell

At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2024, 2023, 2022, 2021, Food Logistics’ 2024 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.

Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us! 

About the Role

As a product manager, you'll lead the charge in developing innovative and impactful supply chain software. This role is perfect for a passionate tech-background product manager who thrives on delivering measurable results in a fast-paced, competitive, and positive environment. 

What you need to have:

• Deep understanding of supply chain operations: Proven experience in logistics, transportation, warehousing, or inventory management, with a strong grasp of supply chain challenges and opportunities.
• SaaS product management expertise: Demonstrated success in leading the full product lifecycle, from ideation to launch and post-launch optimization, within a SaaS environment; ideally with a successful saas product
• Technical proficiency: Strong technical acumen, including experience with software development methodologies (Agile, Scrum), data analysis, and understanding of API integrations.
• Data-driven decision-making: Ability to leverage data and analytics to inform product strategy, measure performance, and drive continuous improvement.
• Customer-centric mindset: Passion for understanding customer needs and translating them into product requirements, with a proven ability to build strong relationships with customers.
• Cross-functional collaboration: Excellent communication and interpersonal skills to effectively collaborate with engineering, sales, marketing, and customer success teams.
• Strategic thinking: Ability to develop and execute a product vision aligned with the company's overall business goals and market trends.
• Problem-solving skills: Proven ability to identify and solve complex supply chain challenges through innovative product solutions.

Why Shipwell:

• Enjoy working remotely with the added perk of a home office reimbursement
• Unlimited Paid Time Off (PTO)
• A robust healthcare package that includes medical, dental & vision benefits, short-term and long-term disability, AD&D coverage, and flexible/health savings accounts
• 401K program where Shipwell matches up to 4%
• A yearly learning and development budget
• Subsidized internet, cell phone, fitness, and educational reimbursements
• Virtual team-building events where fun and connection take center stage 
• Join a vibrant, inclusive workplace shaped by friendly, talented individuals
• Receive a technology package, including a MacBook Pro
• Employee Recognition Program to celebrate and incentivize hard work and success!

The Salary Range for this role is between $120,000-$145,000 with a bonus of 15% of base. Compensation is based on several factors, including market location, job-related knowledge, skills, and experience. 

Shipwell is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and believe that experience comes in different forms. Diversity in our team makes for better problem-solving, more creative thinking, and ultimately, a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast-paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard-working & good at what you do, then please come as you are.  We want you to contribute, grow, & learn at Shipwell.

We are looking forward to adding new perspectives to our team!

Shipwell employees will only ever email you about this position from a @shipwell.com email address.

For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc.

The Mozilla Foundationis a nonprofit public benefit organization. Our mission is to ensure that the Internet is a global public resource, open and accessible to all. Join us and become part of our mission to promote openness, innovation, and opportunity online!

Team Summary: 

The Technology Platforms team stewards the Foundation’s technology platforms and products, provides partnership and expertise around tools selection, and seeks to understand the business needs and impact goals to ensure that our technology solutions meet those needs.

The Web Platforms Team is a vital part of the Technology Platforms Team, responsible for the strategic design, technical strategy, execution, and maintenance of the Foundation’s websites. Our mission is to create and sustain a dynamic, user-friendly web presence that effectively supports the Foundation’s goals and engages our audience. We are a collaborative team of designers, developers, and product managers dedicated to leveraging the latest web technologies to deliver exceptional digital experiences.

Position Summary: 

The Product Manager, Web Platforms team will play a critical role within the Technology Platforms Team, working closely with our internal stakeholders, UX/UI Designers, and web developers to bring our web platforms vision to life. We are looking for an experienced product manager with a deep understanding of content management systems, developing intuitive user experiences on the web, and helping bring the Foundation’s brand and work to life for our community of donors, advocates, partners, and grantees.

This role will report to and partner closely with the Sr. Manager, Web Platforms to own the product vision, strategy and roadmap of the Foundation’s websites.  

As a Product Manager at Mozilla Foundation, you will work on…

Product Management - 65% of time

• Translates product vision into clear requirements for our web platforms roadmap 
• Responsible for the Foundation’s web ecosystem with a broad understanding of internal business needs and external audiences. Anticipates and delivers features and services that empowers and enables our audiences to participate. 
• Holistically builds solutions that can meet the needs of multiple teams across the organization – takes into consideration the operational needs of various teams and audiences. 
• Develops qualitative and quantitative data insights from customer research, data analysis and business analysis to help drive ideation and new solutions.
• Consistently advocates effectively for the end-user's point of view during feature ideation. 
• Track results of experiments, using data to draw conclusions and leveraging learnings to create new tests. 
• Regularly analyze website performance metrics, user feedback, and industry trends to identify areas for improvement and drive continuous optimization.

Project Management & Collaboration  - 35% of time

• Oversee the planning, execution, and delivery of web development projects, managing timelines, resources, and stakeholder expectations.
• Collaborate with designers to ensure a seamless and engaging user experience across all web platforms.
• Work closely with the development team to ensure the technical feasibility of designs, adherence to best practices, and the implementation of cutting-edge web technologies.
• Serve as the primary liaison between the Web Platforms Team and other departments, gathering requirements, providing updates, and ensuring stakeholder satisfaction.

Qualifications

• 5-7 years of experience as a Product Manager, Project Manager, or similar role within web development or digital product management.
• Strong understanding of web design principles, user experience (UX), and web technologies.
• Excellent project management skills with the ability to lead cross-functional teams.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

Salary and Benefits Information:

The Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role.We do not ask for, or take into account, salary histories in our offer process.

The starting salary ranges for this role are listed below. 

• Canada: [$116,910 - $131,316] [target salary offer - $120,507]
• US: [$86,600 - $97,271] [target salary offer - $89,265]
• UK: [£56,116 - £63,032]  [target salary offer -£57,843 ]
• Germany, Belgium, Ireland, Italy:[ €67,721 - €76,066]  [target salary offer - €69,805]
• Kenia [ Ksh8,599,380.00-Ksh9,659,089.74] [target salary offer -Ksh8,864,014.50 ]
• South Africa[R1,157,409.00- R1,300,037.61  [target salary offer - R1,193,026.73]

Some regions fall into a higher salary market and this is reflected in the example ranges below: 

• New York and San Francisco : [$108,250 - $121,589] [target salary offer - $111,581]
• California [$103,920- $116,726]  [target salary offer - $107,118]
• London [£70,146- £78,790  [target salary offer - £72,304]

The range for your specific location will be discussed in screening conversations if your application is successful.

We offer the following benefits:

• Private Medical Insurance
• Extended Sick Leave
• Global Employee Assistance Program (EAP)
• Retirement Plan contributions
• Paid Time Off: 20 days annual leave + sick days and your birthday  
• Company Holidays + Shutdown
• Wellness budget
• Professional Development budget
• Top up program for Pregnancy and Parental leaves

Benefits are subject to change at any time at the discretion of Mozilla Foundation.

Mozilla Foundation Hiring Practices:

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation ataccommodation@mozillafoundation.org.

Group: C

#LI-REMOTE

Your impact

Handshake is hiring a Principal Product Manage reporting to the Senior Director, Product on our Employer team. Employers already account for a lion’s share of Handshake’s revenue, and we expect this growth to continue as we scale our SaaS offering and define the category of proactive, data-driven recruiting that helps employers hire entry level talent and young professionals find their first and second jobs. 

We’ve made strides to become the market leader in college jobs, recruiting events, and novel methods for employers to reach both targeted and broad talent pools. You’ll be building on this foundation, creating new products and reimagining existing ones to transform how employers form trust-based relationships with candidates across multiple mediums that scales for a marketplace of millions of active users. 

You’ll be part of a close-knit cross-functional team of not just R&D but also Go-To-Market, including marketing operations, product marketing, sales, customer success and insights. At the same time, you’ll be mindful about making a positive societal impact, increasing access for diverse talent in entry level recruiting.

Your role

You’ll own the lifecycle end-to-end for your product area, including:

• Leadership. You’ll represent your squad and product area to executives, and translate company-wide strategies to your squad and into your roadmap. You’ll inspire your team on the product vision.
• Product strategy. You’ll ensure that your squads have a cohesive and differentiated product strategy that ladders up into the Employer team and company strategy.
• Product development: You’ll lead a high performing cross-functional squad, including engineering and design partners, from research and roadmap planning to delivery 
• Launch and adoption: You’ll partner closely on go-to-market and implementation, working with marketing, sales and customer success. You never hesitate to roll up your sleeves and tackle something hands-on. It’s never someone else’s problem. You’ll run beta programs and pilots to maximize learning and minimize code investment, getting close to the customer and the details through the process. 
• Cross-Handshake partnership: You’ll work with stakeholders across Handshake’s largest team (the broader Employer team) and on other sides of the Handshake marketplace (EDUs and Student) to innovate quickly but deliberately
• Goals, metrics and tracking: You’ll create a robust and clear thread of data from strategy through development through in-market iteration.

Your experience

• Strong foundation in roadmap development and releasing products for complex, multifaceted marketplace businesses or SaaS platforms.
• 7+ years partnering with engineering teams to ship code. Ideally in a many-stakeholder environment with dependencies and collaboration. 
• Strong systems and analytical thinker.Can connect the dots, spot challenges and edge cases, integrate multiple considerations.
• Extensive experience presenting both internally and externally including working with customers, users, and internal cross-functional partners and executives.
• Working knowledge of data-driven applications including mapping, schemas, permissions that inform user interactions and downstream analytics.
• User focused. You dive headfirst into understanding the needs of employers and build products grounded in data and research.

Bonus areas of expertise

• Revenue-generating entrepreneurial experience 
• Product management experience in both fast-growing consumer marketplaces and SaaS businesses with 100+ employees is a major plus.
• Development of B2B products connecting to a marketplace platform (e.g. the supplier side of an e-commerce marketplace)

Compensation range

• $180,000 - $215,000

Company Description 

Healthcare providers spend roughly $20B annually on premiums for medical professional liability  (“MPL”) insurance, $7B of which is spent by physicians. Primarily selling through brokers, insurance  carriers today often operate at an underwriting loss and employ outdated underwriting processes. The  current environment favors the entry of a new model featuring modern, data-driven underwriting with a  more efficient sales model targeting the best risks.  

Indigo Technologies, backed by leading investors Rubicon Founders and Oak HC/FT, aims to address this issue by utilizing alternative data and artificial intelligence to more accurately price medical malpractice insurance. By offering potential cost savings, Indigo Technologies will enable providers to reallocate resources to invest more directly in patient care. We at Indigo are committed to creating enduring value by making a measurable impact on the healthcare industry.

Position Description

The Product Manager will report to the CPO and drive the growth of Indigo by leading the execution of a go-to-market strategy and product roadmap. The ideal candidate is a user-oriented team player who understands market dynamics and will actively contribute to Indigo’s overall goals. 

Candidate Responsibilities

• Provide leadership, guidance, direction, and consistency to the organization while building and optimizing core processes related to product development
• Partner with the CPO and management team to create an entrepreneurial culture built on transparency, innovation, rigor, accountability, and performance.
• Help create and evangelize the vision for the future Indigo product offering
• Scope features, roadmaps, and launch plans to ensure constant improvement of the user and underwriter experience
• Focus on quick testing and iteration of features
• Coordinate with several internal teams to ensure smooth feature launches, including Engineering, Underwriting, Data Science and Analytics.
• Report and present to executive team on key features
• Operate with a high level of urgency on a small agile team in order to support business goals and objectives while meeting timeline goals 

Candidate Qualifications

• Bachelor’s degree required; software experience a plus
• 5+ years in product management with proven track record of taking a product from 0 to 1 and beyond
• Highly accountable, results-oriented; takes ownership and drives a sense of urgency
• Exceptional written and verbal communication skills
• Collaborative, team-oriented, and highly proficient at leading cross-functional projects
• Fast-moving executor and innately curious – driven to quickly learn, iterate, and improve

Common characteristics of the people who comprise Rubicon Founders and our portfolio companies: 

Smart, detail-oriented, mission-driven, entrepreneurial and operates with urgency

EquipmentShare is Hiring a Principal Product Manager

EquipmentShare is searching for a Principal Product Manager to support our team as the department continues to grow.  This role will be based remotely out of the United States.

EquipmentShare is seeking a Principal Product Managerto be responsible for a product from beginning to end, while working cross collaboratively with engineering, design and experience teams.

Primary Responsibilities

• Use your high judgment to deliver results for a product or suite of products
• Lead research and discovery efforts for high impact and cross-product areas
• Partner with design, engineering and other product managers to discover and deliver the best solution to the market
• Be the primary source of deep knowledge of users and customers, and the data about how customers engage with your product(s) 
• Track industry trends and the competitive landscape as they pertain to your product(s).
• Define and Commit to measurable results and achieve them through direct ownership or influence working with others
• Be able to context switch between an individual contributor, and advocate for your interdisciplinary team

Why We’re a Better Place to Work

• Competitive compensation packages 
• 401 (k) and company match
• Health insurance and medical coverage benefits
• Unlimited paid time off
• Generous paid parental leave
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Stocked breakroom and full kitchen (corporate HQ)
• State of the art onsite gym (corporate HQ)/Gym stipend for remote employees
• Opportunities for career and professional development with conferences, events, seminars, continued education

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Skills & Qualifications 

Minimum Qualifications: 

• Bachelor’s degree or equivalent practical experience
• 10+ years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
• Must be qualified to work in the United States - we are not sponsoring any candidates at this time

Preferred Qualifications:

• Experience managing day-to-day technical and design direction
• Experience in one or more of the following: SaaS, Cloud deployment, ERPs, Inventory Management, Financial integration
• Knowledge of multiple functional areas (e.g., Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing)
• Ability to influence multiple stakeholders without direct authority

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.

#LI-Remote

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.  

Overview: 

This candidate will join the Conversational Cloud Product team and be responsible for the Integrations Product Suite. This highly strategic area is the core of our Open Platform strategy, with millions of transactions happening daily. We must empower the best-of-class experiences. 

As the Senior Product Manager for Integrations Product Suite, you will lead the development and execution of our integration capabilities, making it easy and seamless for enterprise businesses to connect their internal systems to LivePerson and vice versa to power the best of the breed customer interactions. You will collaborate closely with cross-functional teams, including Engineering, UX Design, Sales, and Customer Success, to define product strategy, prioritize features, and deliver innovative solutions that enable brands to create memorable and impactful customer experiences.

You will: 

• Product Strategy: Develop and articulate a clear product vision and strategy for brand experiences in Conversational AI, aligned with the company's overall goals and market trends.
• Feature Prioritization: Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives.
• Roadmap Planning: Create and maintain a detailed product roadmap outlining key milestones, dependencies, and timelines for delivering new features and capabilities.
• Cross-Functional Collaboration: Collaborate closely with Engineering, Design, Sales, Marketing, and Customer Success teams to ensure alignment and effective execution of the product roadmap.
• User Experience: Champion a user-centric approach to product development, working closely with Design teams to create intuitive and engaging user experiences that delight customers.
• Market Analysis: Conduct ongoing market research and analysis to identify emerging trends, customer needs, and competitive threats. Use insights to inform product strategy and decision-making.
• Customer Engagement: Engage directly with customers to gather feedback, validate ideas, understand pain points, and translate insights into actionable product improvements.
• Go-to-Market Strategy: Collaborate with Marketing and Sales teams to develop go-to-market strategies, messaging, and collateral to drive product adoption and revenue growth.
• Performance Tracking: Define key performance indicators (KPIs) and metrics to measure the success and impact of product initiatives and use data to iterate and optimize product performance.
• Thought Leadership: Stay informed about industry trends, best practices, and emerging technologies in Conversational AI and brand experiences, and share knowledge and insights with the broader team.

You have:

• Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred).
• 7+ years of experience in product management, with a track record of successfully launching and managing SaaS products or platforms.
• Deep understanding of messaging experiences across third-party channels prefers candidates who shipped products in this area.
• Proven ability to develop and execute product strategy, prioritize features, and drive product roadmap planning in a fast-paced, agile environment.
• Strong analytical skills, with the ability to gather and interpret data, identify trends, and make data-driven decisions.
• Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams.
• Experience working with enterprise customers and a strong customer focus, with the ability to empathize with customer needs and pain points.
• Passion for innovation, creativity, and solving complex problems to deliver impactful solutions.

Benefits: 

The salary range for this role will be between $ 150,000 to $170,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Your impact

Handshake is hiring a Senior Product Manager who strives to build world-class products and is looking to play a pivotal role in the evolution of the world’s fastest-growing early talent marketplace.

Handshake is uniquely positioned at students’ transition from college to early career. With the largest global network of early talents, employers and university partners, Handshake is able to smartly facilitate connections between students and opportunities. One of the main ways to unlock opportunities for early talents is through the participation in events and fairs, where students and employers meet and interact. Handshake’s events and fairs product is used by millions of students and hundreds of thousands employers across the globe, facilitating personal connections at scale like no other tool out there. 

In this role, you will be a leader driving the next wave of innovation for Handshake’s events and fairs product, and have a significant impact on the career journey of millions of students.

Your role

As a product manager, you’ll plan and deliver a roadmap to:  

• Build an engaging and best-in-class events product: build functionality that helps students discover, take part in and maximize their participation in events
• Build enterprise toolkit: provide education partners and employers with a platform that helps them to drive outcomes, deepen connection points and fully capture the end-to-end engagement lifecycle
• Drive marketplace value: identify the key areas of value creation across all 3 sides of the network, and align the education product and UX to maximize these
• Plan for scale: evaluate high-leverage areas of the product in service of Handshake’s continued growth to new student populations, partner types and geographic regions

You’ll own the product development lifecycle end-to-end, including:

• Product development process: Leading a high performing cross-functional team, partnering with engineering and design partners from research and roadmap planning to sprint-level delivery
• Launch and adoption: Partner closely on go-to-market and implementation, working with marketing, sales and customer success. You never hesitate to roll up your sleeves and tackle something hands-on. It’s never someone else’s problem. You’ll run beta programs and pilots to maximize learning and minimize code investment, getting close to the customer and the details through the process.
• Cross-Handshake partnership: Work with stakeholders across the business to bring our partners along as we innovate quickly
• Goals, metrics and tracking: Create a robust and clear thread of data from strategy through development through in-market iteration.

Your experience

• Strong foundation in roadmap development and releasing products for complex, multifaceted marketplace businesses or SaaS platforms, ideally in SaaS or B2B2C marketplace like Handshake.
• 6+ years partnering with engineering teams to ship code. Ideally in a many-stakeholder environment with dependencies and collaboration.
• Extensive experience presenting both internally and externally including working with customers, users, and internal cross-functional partners and executives.
• Focused on the customer. You’ve developed compelling products by diving deep into the world of the user, understanding their goals, motivations, words, and actions relating to the problems we solve. You listen and explore, and are able to guide research and customer conversations to yield truly applicable findings. You can separate the needs of the customer and the user and serve both parties.
• You are confident using data, with judgment of its limitations and the minimum information needed to make decisions. You’ve partnered with analytics for complex investigations, while also pulling data yourself and setting up dashboards for ongoing tracking.
• You’re confident in making complex tradeoffs and educating all stakeholders on those tradeoffs through the process. You can point to times where you haven’t shipped exactly what people have asked for, and yet created high satisfaction for the product.
• Mission-aligned. You have a true passion for and commitment to Handshake’s mission. You show up each day to help schools serve all students no matter who they are or where they come from to find and build a meaningful career.