At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do

Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets.

Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 180 talented people work together to empower people to do more with their money. And now, the team is growing!

The Role

At Plum we’re looking for engineers who are passionate about both technology but also about bringing the best product to our customers.

To achieve this mission we’re looking for engineers who not only have a strong technical background but who also understand the product and are able to make an impact on all the steps of the product development lifecycle.

We’re looking for a Senior Backend Engineer and these are the main qualities you should ideally possess if you want to be part of the team:

Qualifications:

• At least 6 years of working experience as a Software Engineer
• High level of pragmatism
• Strong planning and prioritization skills
• Promote Continuous Improvement by identifying process efficiencies and quality improvements
• Provide guidance to and mentor more junior team members
• Being able to share product insight with stakeholders and challenge product decisions
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational challenges and propose thorough iterative solutions
• Experience in working within a cross functional team, collaborative environment, ability to partake in and contribute to technical, design and retrospective dialog
• Self-motivated and self-managing, with excellent organizational skills
• Comfortable working with both strongly and dynamically typed languages, we believe you can bring valuable insights and perspectives to the team, even if Python is not your primary language. We care more about your overall programming skills and approach to problem-solving!

Key Responsibilities:

• Being able to create and design modular, scalable, testable, tested, performant systems which interface via well defined endpoints using software engineering best practices
• Being able to identify root cause of system issues and determine short and long term resolutions

• Adaptability and flexibility, we are building new and novel products and believe that we can provide our users the best products by shipping fast and getting feedback to improve on later iterations
• Able to work and intervene on the whole life cycle of the software

Our Tech Stack:

• Languages: Python
• Libraries: FastAPI, SQLAlchemy, Flask
• Datastores: Postgres, BigQuery, DBT, Redis, MongoDB
• Infrastructure: GCP (kubernetes, docker), RabbitMQ, Amazon S3, Terraform
• Monitoring: Grafana, Prometheus, Datadog, Incident.io, Sentry

What to Expect from Our Hiring Process
At Plum, we value a lot the time you devote to the hiring process, this is why we are always trying to make the process as fast and smooth as possible.

1.  30 min. Call with ourTalent Acquisition Team. So we understand better your career plan, tell you more about Plum and the role ⚙️
2. 45 min. Call with our Engineering Lead. Brief technical discussion about the role and your skills ????
3. 120 min. Live Coding Call with our Engineers, including System Design exercise and an Implementation phase????‍????
4. 30 min. TeamCall with a Product Manager and a Senior Manager from Engineering, for you to understand the business and envision yourself as part of Plum ????
5.  Offer ????

Plum's Perks

• We're all in this together! Own part of the company through stock options ????
• Annual training budget
• Private Health & Life Insurance
• Free Plum Premium subscription (normally £9.99 a month).
• Free parking slots
• 25 days holiday a year, excluding public holidays (34 in total)
• Employee referral scheme up to €4000
• Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in central Athens for optimal collaboration.
• 45 days work from anywhere
• Team breakfast on Tuesdays and team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee.
• 1 day paid leave for volunteering, supporting you giving back to society.
• Enhanced parental leave
• 2 weeks paid sabbatical after four years of service.
• Team trip to secret destinations once a year ✈️
• Great office location in the heart of Athens (Syntagma square), with an amazing view!
• A vibe that’s ????????????

If you think this sounds like a bit of you then don’t hesitate to get in touch!

Thanks,

Plum Τeam ????

* Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

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Job Description

In this role you will be responsible for developing and fully automating the trading algorithms, encompassing risk, cost, and tax optimization in cost-effective burst computations with the capacity to handle 1mn trades in 10 minutes for less than €10. In the near to medium term, you will also focus on upgrading our technology for capital taxation and addressing regulatory demands associated with market risk.

Furthermore, you will productionize algorithmic models that autonomously react to client requests and market movements across multiple tax regimes. This involves customizing smart rebalancing, cash-flow management strategies, inventory adjustments, all of this carried out on a cutting edge stack with the capacity to handle hundreds of thousands of individual trading decisions in minutes.

The Quant Development team leverages its knowledge to bring unique insights to clients that are otherwise reserved for institutional investors. For example, the Smart Predict feature, developed by the Quant Development team, offers clients an execution probability for limit and stop orders, generated by a sophisticated machine learning model.

• Develop hands-on in Python alongside a highly motivated team of software engineers and quant developers, driving transformative changes in the financial industry
• Get to work on cutting edge technology and be part of modern software development practices (e.g. agile and self-sufficient teams, continuous integration and deployment, test automation, cloud-based infrastructure and tooling)
• Manage the development of high-performance risk management tools serving regulatory purposes, near-real-time interactive dashboards and alerting systems overlooking the risk exposure in tens of thousands of positions
• Create the next generation wealth management and brokerage services for everybody
• Architect and deploy interfaces connecting the Scalable Capital Robo with key internal services to establish seamless connectivity with the external world
• Contribute and develop data-driven ideas aimed at generating business value
• Drive continuous improvements of data pipelines with respect to requirements and platform dependencies
• Fully automate trading algorithms driven by pure quantitative evidence that autonomously manage billions in assets
• Bridge the worlds of engineering and science by productionizing econometric models that react to market movements and client requests in hundreds of thousands of individual portfolios
• Never implement any of the above in spreadsheet tools
• Support investment managers, trading, backend, wealth management, risk

Qualifications

• Excellent university degree in computer science, mathematics, natural sciences, or a similar field
• Knowledge in econometrics with an emphasis on portfolio optimization and risk modelling
• Passion for the global financial markets
• Experience with convex optimization, exposure to libraries like cvxpy, scipy or cvxopt
• Experience in quantitative modeling and data-driven decisions
• Exposure and interest in our tech stack: Python, Docker, CI/CD pipelines,  Infrastructure as Code (Terraform), SQL
• Experience with cloud providers like AWS
• Knowledge of software development and software design in Python
• Excellent communication skills that are clear, concise, and targeted towards your audience - engineering, product, or other stakeholders
• Knowledge of relational databases / SQL
• Fluent English language skills (written & spoken)
• Proactive and independent working style, good time management, fair play

We would be happy if you write to us in the "message to the Hiring Manager" section about what excites you about the role and why you think you would be a great fit! Applications without such motivation will not be considered.

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Role Title – DevOps Engineer

Location: Remote

Work Pattern: Full Time/Contract

Security Clearance: Required

The Company:

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

Key Responsibilities:

• AWS & Terraform: Design, implement, and manage scalable cloud infrastructure on AWS using Terraform.

• Reverse Proxy / NGINX / Lua: Configure and manage NGINX reverse proxy solutions, utilizing Lua scripts for advanced routing and traffic management.

• Python Scripting: Develop Python scripts to automate tasks, integrate systems, and ensure smooth continuous deployment pipelines.

• Lambda Functions: Create and manage AWS Lambda functions to automate cloud operations and serverless applications.

• SSL Inspection: Implement SSL inspection for secure communication, manage SSL certificates, and troubleshoot SSL-related issues.

• Terraform Validation: Validate Terraform scripts on lower environments (development/staging) to ensure infrastructure changes are accurate, stable, and secure before promotion to production.

Requirements:

• Proficiency in AWS services, including EC2, S3, Lambda, IAM, VPC, and more.

• Strong hands-on experience with Terraform for infrastructure-as-code automation and management.

• Expertise in configuring and managing NGINX and reverse proxy solutions; Lua scripting experience is a plus.

• Strong experience with Python for writing automation scripts and creating APIs or backend services.

• Understanding of SSL/TLS protocols and hands-on experience with SSL inspection.

• Experience in validating, testing, and promoting Terraform scripts across different environments.

• Strong problem-solving skills, debugging capabilities, and attention to detail.

• Familiarity with DevOps tools and CI/CD pipelines.

Benefits:

• Join a rapidly expanding start-up where personal growth is a part of our DNA.

• Benefit from a flexible work environment focused on deliverable outcomes.

• Receive private medical insurance through Aviva.

• Enjoy the benefits of a company pension plan through Nest.

• 25 days of annual leave plus UK bank holidays.

• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.

• Participate in a generous employee referral program.

• A highly collaborative and collegial environment with opportunities for career advancement.

• Be encouraged to take bold steps and embrace a mindset of experimentation.

• Choose your preferred device, PC or Mac.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.

• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.

• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

• By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.

What Happens Next?

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

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Job Description

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact 

The Team 

This role will be a part of the Security Engineering Org that reports to the Senior Manager of Public Cloud Security Engineering. The security engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams. 

What you get to do in this role: 

• Build and operationalize security tools. 

• Build and automate new and existing workflows and trending metrics dashboards 

• Suggest security improvements by assessing the current situation, evaluating trends, anticipating requirements, and supporting proof-of-concept experimentations. 

• Create and present functional and technical designs including data analysis to business team, and gather feedback to influence solution design and approach 

• Direct and influence multi-disciplinary teams in implementing and operating Cyber Security controls 

• Participate in security incidents and help implement containment and eradication. 

• Evaluate audit and vulnerability findings and act upon them. 

• Serve as an expert for the different tools built by the team. 

• Act as guidance and facilitator to security operations. 

• Build strong relationships with different stakeholders. 

• Partake in efforts that shape the organization’s security policies and standards for use in hybrid cloud environments 

• Interpret security and technical requirements into business requirements and communicate security risks to relevant stakeholders ranging from business leaders to engineers 

• Ability to influence build vs buy decisions related to security tools 

• Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams 

• Participate in on call roster 

• Strong alignment with product management and engineering teams on roadmap and product feedback 

• Provide mentoring and training to peers and other colleagues in the organization 

Qualifications

To be successful in this role you have: 

• MUST HAVE 8+ years of Security Engineering is required 

• MUST HAVE 5+ Years working in the Public Cloud (GCP, AWS or Azure)

  • Compute, network, storage, content delivery, administration and security, deployment and management, automation technologies 

  • Preference is GCP, but OK if you have 2 of the 3 

  • Experience in infrastructure automation tools like AWS CloudFormation, Ansible, Terraform and equivalents. 

• MUST BE PROFICIANT In Python

  • REGO is a nice to have 

• Experience with containerization on Cloud, AKS or EKS (Dedicated/Managed/Serverless Kubernetes). 

• Experience implementing cloud native security tools like AWS Guard Duty or Azure Security Center.  

• Experience implementing Cloud Security Posture Management toolset. 

• Apply adept understanding and experience with systems automation platforms and technologies 

• Execute security architectures for cloud/hybrid systems 

• Automate security controls, data and processes to provide improved metrics and operational support 

• Build dynamic dashboards to track metrics 

• Employ cloud-based APIs when suitable to write network/system level tools for safeguarding cloud environments 

• Spot and execute new security technologies and best practices into the company’s Cloud offerings. 

• Strong working knowledge of system internals as well as networking. 

• Strong familiarity with Linux and Windows operating systems and cloud provider ecosystems like AWS/Azure/GCP. 

• Assist in the integration of Infrastructure pipelines with secure configuration parameters to remove or reduce known threat vectors. 

• Familiarity with common security vulnerabilities and the ability to judge their severity and impact to the business 

• A keen analytical mind for problem solving, abstract thought, and offensive security tactics with a goal to make security a strong enabler at ServiceNow. 

• Proven experience in being an effective team player and driven to automate and continuously improve 

• Ability to articulate complex issues to executives and customers 

#SecurityJobs 

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Job Description

We are seeking a GCP Infrastructure Engineer to design, build, and maintain scalable, secure, and efficient Google Cloud Platform (GCP)-based solutions for our multinational Customer. The role involves setting up infrastructure, developing a microservices-based API framework in Golang, and ensuring robust security and governance practices. The ideal candidate has expertise in cloud infrastructure, API development, and CI/CD processes.

Key Responsibilities:

• Designing and implementing scalable, reliable, and secure GCP-based solutions to meet clients' business requirements 
• Advising clients on the best practices and optimal use of GCP services and features 
• Building and maintaining GCP infrastructure, including virtual machines, storage, and networking components 
• Automating deployment and management of GCP resources using tools like Terraform and Ansible 
• Monitoring and troubleshooting GCP infrastructure, applications, and services 
• Collaborating with cross-functional teams to design and implement end-to-end solutions that leverage GCP services 
• Staying up to date with GCP offerings and new features, and recommending improvements to existing solutions 
• Ensuring compliance with security and regulatory requirements 
• Developing and maintaining documentation related to GCP architecture, configurations, and processes 
• Client wants to build an API based framework in Golang, this framework should be in microservices architecture. 
• Experience in integration of Cloud IAM ang Azure AD. Setting up data, network and infra security and right Governance for continuous management. 

Qualifications

Must Have:

• 8+ years of commercial experience in software development or software architecture
• Strong experience with Google Cloud Platform (GCP) infrastructure and services.
• Proficiency in Golang for API development within a microservices architecture.
• Experience with CI/CD tools and pipelines.
• Familiarity with integrating Cloud IAM and Azure AD for secure access management.
• Expertise in infrastructure automation using tools like Terraform and Ansible.
• In-depth knowledge of data, network, and infrastructure security practices.
• Strong understanding of scalable and reliable cloud architecture design.
• Prior experience in documenting technical architectures and processes.
• Experience in setting up governance for continuous management and compliance.
• Excellent problem-solving and troubleshooting skills.
• Good English language skills, both written and verbal

Nice to Have:

• Experience in Kubernetes for container orchestration.
• Familiarity with observability tools such as Grafana, Prometheus, or ELK Stack.
• Knowledge of serverless technologies or event-driven architectures.
• Hands-on experience in Agile/Scrum environments.
• Familiarity with regulatory compliance in cloud environments (e.g., GDPR, HIPAA).

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Job Description

• Provisionamento de recursos de bancos de dados em IaC
• Performance e tuning dos bancos de dados Postgres e SQL Server
• Atuação em incidentes relacionados a banco de dados
• Remediação de vulnerabilidades de banco de dados
• Identificação de melhores práticas de banco de dados
• Administração de recursos de bancos de dados na Cloud AWS
• Experiência em bancos de dados NoSQL e SQL

Qualifications

Qualificações

• Experiência em Banco de Dados SQL e/ou NoSQL
• Experiência em performance tuning e troubleshooting nas soluções Postgres/SQL Server
• Vivência em AWS (principalmente com banco de dados)
• Experiência com Cloud AWS e IaC (Terraform)
• Experiência com Kubernetes (EKS)
• Vivência com war rooms e prática de post mortem

​​​​​​​Desejável

• Experiência em banco de dados RavenDB
• Experiência com observabilidade com uma das ferramentas: CloudWatch, Datadog, Splunk, Dynatrace, Prometheus
• Familiaridade com estruturas baseadas em eventos e filas (SQS, SNS, RabbitMQ, Kinesis, Kafka, Redis)
• Desenvolvimento de pipeline CI/CD
• Familiaridade com alguma linguagem de programação

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Job Description

As a Cloud Security Architect, you will be an individual contributor who works with Experian's application teams, helping them build and manage a secure cloud infrastructure by following Experian's cloud security policy and industry best practices. This is a growing team with senior leadership support and visibility. You will be involved in projects or high-complexity issues that require you to think quickly and improve efficiency.

The Cloud Security Architect will report to the Director of Cloud Security.

You'll have the opportunity to:

• Lead Experian's global cloud security and tech transformation strategy by guiding the architecture of critical automated security capabilities into Experian's enterprise CI/CD pipelines
• Work with Experian's enterprise cloud architects and engineers to build modernized multi-hybrid automated cloud security controls
• Work with our Cloud Engineers, Solutions Engineers, and DevOps team to operationalize Experian security policies
• Create and gain stakeholder support of cloud/hybrid security architectures that achieve important business strategies
• Help governance, compliance, and risk management teams to ensure the system meets the requirements for certification and accreditation
• Provide regular communication with all project partners at all levels, including presentations to senior management, creating agendas and meeting minutes
• Create and support KPIs and KRIs that measure risk reduction and progress in cloud security over time

Qualifications

Your background:

• 10+ years' of related work experience
• 3+ years' of experience as a DevSecOps Engineer or experience in Cloud Architecture and Engineering
• 3+ years' of experience with cloud platforms such as Amazon Web Services (AWS), Azure, Google Cloud Platform (GCP)
• Proficiency in scripting/programming languages such as Python, JavaScript, Ruby, C#, or PowerShell
• In-depth knowledge of DevSecOps principles and experience with CI/CD tools such as Terraform, Jenkins, Harness, and Open Policy Agent (OPA)
• Experience working with technology architects and writing security Policy as Code (PaC) or working as a DevSecOps engineer with Infrastructure as Code (IaC) experience
• Experience with container offerings and capabilities within Amazon Web Services (AWS), GCP, and Microsoft Azure platforms such as EKS, ECS, AKS, or GKE
• In-depth knowledge of CIS Benchmarks for best practices for cloud and container platform configuration
• Experience with deployment orchestration, automation, and security configuration management (Jenkins, Puppet, Chef, Git, CloudFormation, Terraform, or Ansible)
• Experience with assessment, development, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, Identity and Access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments
• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID)
• Industry Cloud Certifications (Azure/AWS/GCP); CISSP certification preferred
• College degree or equivalent

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remotely, hybrid, or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

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Job Description

Job description

Senior DevOps Engineer Experian Consumer Services – Careers That Define "What's the Next Big (Data) Thing" for Consumers? What could be more exciting than being part of a "inspiring" business? Consider taking your career to the next level by joining the Leader that continues to improve the competition. As the "innovative" and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation.

The Senior DevOps Engineer is a hands-on technical position responsible for designing and implementing common framework solutions in a cloud-based environment. In the world of DevOps, infrastructure and code become one. You will be reporting to the Solutions Design Sr. Director, and you will drive platform enhancements, enable automation/self-service and implement new solutions that enable Dev Ops capabilities. As part of the greater Technology Operations & Infrastructure team this person will support the end to end deployment of platform systems.

Responsibilities:

• Design, deploy, document, and support cloud platform capabilities using AWS best practices (fault tolerant, High Availability, security, etc)
• Design, deploy, document, and support CI/CD tools such as Codebuild and CodePipeline to streamline deployments and infrastructure updates.
• Create monitoring capabilities & alerting for Technical Operations Center (TOC) team members • Provide support for our internal deployment framework
• Perform advanced technical troubleshooting for cloud & e-commerce environments
• Enhance system performance and features on a regular basis for enhanced customer experience • Participate in on-call rotation with the team
• Lead technical operations projects from requirements, to design, to implementation, to operations.

Qualifications

Education and Experience:

• 5+ years experience in a system administrator role with at least 2 years supporting DevOps concepts focused on CI/CD and pipeline management.
• Knowledge of the DevOps tool chain (CI/CD) on the AWS Linux platform: Jenkins, Nexus OSS, Artifactory, Harness, Code Pipeline, Code Build, Code Deploy, GitHub, GitLab, Chocolaty, CloudFormation, JIRA, Travis, etc.
• Deployed applications in Amazon AWS, Google or Azure
• Proficiency in system design & architecture
• Fluent in Python and infrastructure management tool (Troposphere, Terraform, etc) • An ability to use several open source technologies
• Deploying automation solutions in a public cloud environment such as AWS
• Bachelor of Science or comparable experience Qualifications Required: Other skills
• Knowledge of the DevOps tool chain (CI/CD) on the AWS Linux platform: Jenkins, Nexus OSS, Artifactory, Harness, Code Pipeline, Code Build, Code Deploy, GitHub, GitLab, Chocolaty, CloudFormation, JIRA, Travis, etc.
• Understanding of Linux system administration for an e-commerce business
• Documentation skills
• Experience with innovation and automation
• Interested about Infrastructure as Code
• Operationally experienced, experience with overseeing, alerting, and analyzing system metrics to root cause problems and explain system behavior

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Job Description

We are seeking a highly experienced Platform Engineer who specialises in Observability, primarily focused around the open-source Grafana observability stack. In this role, you will be instrumental in managing the lifecycle of our observability platform, ensuring robust monitoring, logging, tracing and profiling for our applications running on Kubernetes. You will contribute to the architecture, implementation, and continuous improvement of our observability pipeline, enabling teams to monitor and optimise system performance efficiently.:

• Implementing OpenTelemetry within application codebases and managing Otel tooling and services.

• Architect, implement, and manage an observability stack based on Grafana, Prometheus, Loki, Mimir, Tempo, and other related technologies within a Kubernetes environment.

• Ensure comprehensive monitoring, logging, and tracing coverage for microservices and Kubernetes clusters.

• Collaborate with development and platform teams to create meaningful dashboards, alerts, and automated incident responses.

• Continuously improve the observability platform for scalability, multi-tenancy, and reliability.

• Support and mentor teams in adopting best practices for instrumentation and monitoring.

• Implement automation and infrastructure-as-code practices for managing observability infrastructure using Terraform, Helm, and CI/CD pipelines.

• Integrate observability tooling with other cloud services and on-premise infrastructure as required.

• Ensure security and compliance standards are met, focusing on auditability and data integrity within the observability stack.

Qualifications

You will have a strong passion for observability. You will have a strong “customer first” mentality and be comfortable in assisting developers of all levels. You will have excellent problem-solving and troubleshooting skills

• Extensive experience working with Kubernetes, particularly in managing observability for containerised applications.

• Deep knowledge of the open-source Grafana stack, including Mimir, Loki, Tempo, and Beyla.

• Experience building and managing observability pipelines in a cloud environment (AWS, GCP, or Azure).

• Experience utilising SaaS-based observability platforms such as New Relic

• Strong automation skills and experience with IaC tools such as Terraform and Helm.

• Proficient in scripting and programming languages such as Node, Python, Go, or Shell.

• A customer-first mentality, with strong problem-solving and troubleshooting skills.

• Experience supporting development teams with production monitoring and root cause analysis.

• AWS, Azure, or GCP certifications are highly regarded.

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Human Made is looking for a Principal Cloud Engineer. This position is remote but you should be based between UTC and UTC+5:30.

As a Principal Cloud Engineer at Human Made, you will work to build and operate the cloud hosting platform underpinning Altis Cloud, which serves tens of billions of page requests every year. You’ll work alongside the rest of the Product team, building and operating the platform with other Product and Cloud Engineers. You will be required to support both client and developer requests relating to cloud infrastructure for projects and environments.

The Altis Cloud platform is a containerised LEMP platform running on Amazon Web Services. The Altis software is based on WordPress, so you should understand the operational concerns regarding PHP-based applications. This includes familiarity with scaling considerations, security best practices, caching, and performance considerations. Knowledge of WordPress best practices relating to performance and security is an advantage, as this will allow you to contribute to code review and cross-functional architectural decisions, however this knowledge can be gained through experience on the job.

Human Made uses Terraform to manage infrastructure as code, in addition to legacy usage of CloudFormation; you should have experience with and understanding of these tools. You should have a good knowledge of AWS and scaling LEMP-based systems. Some experience or understanding of containerised platforms (such as Docker and ECS) and Linux system administration is an advantage, however this knowledge can be gained through experience on the job.

As a Principal Cloud Engineer, you will be on-call during (UK) working hours for any site availability issues that arise. Our globally-distributed nature means out-of-hours support is rare, but may sometimes be required. You should be a good, professional communicator when providing client support in the event of site outages or other issues affecting availability or maintenance. You’ll be responsible for either directly solving or coordinating support issues while you are on-call.

Human Made is a remote company which means that you need to be able to work both independently and as part of a remote team. Good communication skills are essential to be successful in the job. You should be able to prioritise your work and meet any deadlines, communicating any problems upstream along the way.

You should be prepared to learn new technologies, frameworks or software when required. These could be outside of your engineering comfort zone. You are expected to have a can-do attitude when tackling new technical challenges, working with team-wide decisions that may not be your own and dealing with client relationship frustrations.

• Experience with Amazon Web Services, particularly services relating to high-availability web infrastructure. For example, EC2, RDS, ElastiCache, ALB, S3, Lambda, VPC, CloudFront, Security Groups, IAM, ASG, and ECS
• Comfortable working from a Linux command-line
• Good at problem-solving and troubleshooting
• Comfortable with version control systems and corresponding workflows
• Experience with orchestration tools and contributing to existing infrastructure-as-code, especially Terraform and CloudFormation
• Ability to automate tasks
• Experience with running WordPress (or comparable LEMP-based applications) at scale

• £65,000 - £75,000 (dependent on seniority and location)

• Flexible working
• up to 26 weeks paid parental leave (dependent on tenure)
• 35 day holiday policy
• Sickness and carers leave
• Regular company retreat
• Conference and training budget
• Monthly remote working allowance
• Work wherever you want
• New mobile phone every two years
• New computer when you need it
• Office equipment when you need it

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Job Description

Job Purpose  

Analyzing, designing, developing and managing the infrastructure to release scalable Data Science models. The MLOps Engineer is expected to deploy, monitor and operate production grade AI systems in a scalable, automated and repeatable way.  

Job Responsibilities 

• Create and maintain a scalable infrastructure to deliver AI/ML processes, responding to the user requests in near real time. 
• Design and implement the pipelines for build and deployment. 
• Write infrastructure as code. 
• Design dashboards to monitor a system. 
• Collect metrics and create alerts based on them. 
• Design and execute performance tests. 
• Perform feasibility studies/analysis with a critical point of view.   
• Support and maintain (troubleshoot issues with data and applications). 
• Develop technical documentation for applications, including diagrams and manuals. 
• Working on many different software challenges always and ensuring a combination of simplicity and maintainability within the code.  
• Contribute to architectural designs of large complexity and size, potentially involving several distinct software components.  
• Working closely with data scientists and a variety of end-users (across diverse cultures) to ensure technical compatibility and user satisfaction. 
• Work as a member of a team, encouraging team building, motivation and cultivating effective team

Qualifications

Role Requirements  

E=essential
P=preferred 

• P - bachelor's degree in computer science or related field 
• P - master's degree in data engineering or related 
• E - Demonstrated experience and knowledge in Linux and Docker containers 
• E - Demonstrated experience and knowledge in some of the main cloud providers (Azure, GCP or AWS) 
• P - Demonstrated experience and knowledge in distributed systems 
• E - Proficient in programming languages: Python 
• P - Experience designing and implementing CICD pipelines for automation. 
• P - Experience designing monitoring dashboards (Grafana or similar) 
• P - Experience with container orchestrators (Kubernetes, Docker Swarm) 
• P - Experience with IaC tools (Terraform, Ansible) 
• E - Experience as software engineer 
• E - Experience in the use of collaborative developing tools such as Git, Confluence, Jira, etc.   
• E - Problem-solving capabilities.   
• E - Strong ability to analyze and synthesize.  (Good analytical and logical thinking capability) 
• E - Proactive attitude, resolutive, used to work in a team and manage deadlines.   
• E - Ability to learn quickly 
• E - Agile methodologies development (SCRUM/KANBAN). 
• E - Minimal work experience of 2 years with evidence.  
• E - Ability to keep fluid communication written and oral in English, both written and spoken 

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Job Description

• Provide 3rd level OS support for Linux machines (mainly Red Hat)
• Design and develop tools and solutions for 2nd level OS admins or for other teams
• Create reports
• Work with other internal teams
• Contact the OS vendor if necessary

Qualifications

• 3+ years of proven experience as a Linux engineer
• Extensive understanding of Linux operating systems (preferred: Red Hat)
• Proficiency in programming languages like Bash, PowerCLI, Python
• Experience with Veritas InfoScale HA solutions
• Familiarity with configuration management and automation tools (preferred: Ansible, Ansible AWX).
• Deep knowledge of virtualization technologies (VMware, KVM)
• Understanding network protocols and services (e.g., TCP/IP, DNS, DHCP)
• Knowledge of centralized authentication (LDAP)
• Excellent problem-solving abilities and a detail-oriented approach
• Capable of working both independently and collaboratively
• Strong adaptability and flexibility to manage changing priorities and dynamic environments
• At least intermediate English language knowledge
• Willingness to participate in on-call

Nice to have skills and experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (such as RHCE).
• Knowledge of containerization technologies (Docker, Podman)
• Experience with various deployment methods (Kickstart ISO, Cobbler, Terraform)
• German language knowledge is an advantage

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 50% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required
• 3+  years of experience within the observability space

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Job Description

What’s the role?

Dynatrace is looking for a highly skilled and motivated Public Sector Solutions Engineer to support our rapidly growing customer base within State, Local, and Education (SLED) accounts. This is a unique opportunity to work with cutting-edge technologies in cloud, observability, and AI-driven application performance management within highly secured environments.

As a key member of our Public Sector team, you will collaborate closely with your account teams to deliver mission-focused solutions that enable SLED accounts to achieve superior application performance and observability.

Responsibilities

• Serve as a technical lead and subject matter expert on Dynatrace’s platform, focusing on observability, cloud infrastructure, and application security within highly secure environments.
• Own technical engagement with customers during the trial phase. Communicate Dynatrace’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation in support of sales opportunities directly or through channel partners—especially in environments requiring security clearance.
• Present Dynatrace’s vision to agency leaders.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Act as a trusted advisor to agency customers, delivering technical presentations and demonstrations to highlight Dynatrace’s differentiated capabilities.
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Proactively engage and communicate with customers and Dynatrace business/technical teams regarding product feedback and competitive landscape
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education/experience.
• Minimum of 3+ years of experience in the observability or a related field within a public sector environment.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting languages such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems (Windows and Linux).
• Experience with DevOps or Site Reliability Engineering (SRE) practices.
• Knowledge of cloud platforms including AWS, Azure, or GCP.
• Experience with modern technologies like containers (Kubernetes/OpenShift), serverless functions, and CI/CD pipelines.
• Experience with automation tools such as Ansible, Puppet, Terraform, etc.

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